Shows
The Scalpel of Truth with Leisa KraussLies, Lasers, Lip Filler & LinkedIn: The Industry’s Experience Inflation EpidemicHow much “experience” is enough? And how much of what you’re reading on industry bios is… let’s say, creatively calculated? In this episode, Leisa Krauss cuts deep into the trust crisis in med spa marketing and offers a blueprint for rebuilding credibility in a sea of smoke and mirrors. From ethical bio rewrites to red flags when hiring, this one’s for every provider, consultant, and clinic owner trying to stand on truth—not trends. Members get the full episode, complete with word-for-word scripts and vetting checklists.Not a member yet? No worries! Just head over to Scalpe...2025-07-2904 min
The Scalpel of Truth with Leisa Krauss3 Revenue Killers: The Three Things Sabotaging Your BizIf you’ve ever felt like your aesthetic practice is doing “fine” but your bank account says otherwise, this episode is your wake-up call. Leisa Krauss is naming the three silent killers draining your revenue—and more importantly, what to do about them. No fluff, no filler (unless it’s dermal), just the sharpest strategies from the bitch ’n’ beautician herself.Want your consultations to convert, your leads to show up, and your business to sell while you sleep? Then don’t miss this preview of what Inner Circle members are learning—and implementing—to crush Q3 and beyond.No...2025-06-2405 min
The Scalpel of Truth with Leisa KraussF*CK the Slow Season: 5 Ways to Fill Your Schedule in Q3Summer may be slow for the average med spa, but if you’re ready to ditch the excuses and play to win, this episode is a must-listen. Host Leisa Krauss blows up the myth that Q3 has to be a “dead zone” for your business and offers a reality check that’s both salty and strategic. While many clinic owners ride out July through September with crossed fingers and empty chairs, Leisa delivers a wake-up call—and a toolkit for turning downtime into prime-time profit.In this high-energy episode, Leisa breaks down why so many clinics see their sche...2025-06-1704 min
The Scalpel of Truth with Leisa KraussLeadership, Loyalty & Lines in the Sand: Friendly vs Friends in Med Spa ManagementEver overshared with your staff, then felt that awkward shift in energy? Leisa Krauss is here to slice through the leadership confusion with her no-BS take on why med spa owners must stop confusing approachability with friendship—and what to do instead. This episode is a must-listen for anyone tired of being the shoulder to cry on when they should be the spine of the business. Members, head into the private feed now for the full dose of strategy, stories, and sharp solutions.Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up...2025-06-1008 min
The Scalpel of Truth with Leisa KraussNot Recommending Skin Care: You’re Only Doing Half Your JobSkincare isn’t optional—it’s the secret weapon your med spa might be ignoring. In this fiery, unfiltered episode, Leisa Krauss calls out the missed revenue, lost results, and wasted opportunities that come from treating skincare like an afterthought. If you’re not sending patients home with a plan, you’re shortchanging your clinic and their outcomes. Get a taste of how to fix it—and why a serum isn’t just a product, it’s a strategy.Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up today! Get the full episodes in...2025-05-2704 min
The Scalpel of Truth with Leisa KraussExpense Bloat is a Bitch: Streamlining MedSpa Expenses Without Bleeding Your ProfitsWhat if the secret to growing your med spa wasn’t doing more—but doing it smarter? In this exclusive episode of Scalpel of Truth, Leisa Krauss brings her signature no-BS wisdom to a topic that could change everything about how you run your business.If you’re ready to stop throwing money at the wrong things and start investing with intention, this one’s for you.Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up today! Get the full episodes in your own private, personal podcast feed all while en...2025-05-0602 min
The Scalpel of Truth with Leisa KraussToxicity is Expensive: Drama, Divas & the Downfall of Your PracticeCongratulations, you’re officially in the club — the members-only, high-voltage, absolutely-no-bullshit zone where Leisa Krauss, a.k.a. the Bitchin’ Beautician, rips off the sugarcoated bandages and sticks her manicured fingers straight into the gaping wound that is workplace toxicity. And trust me, it’s infected.In this episode, Leisa scalpel-slashes her way through the charming carnival of chaos that is the modern med spa: from the Energy Vampire (“I’m just soooo tired”—yes, Becky, we all are), to the Drama Magnet (who thinks every client session is a personal therapy appointment), to the Toxic Talent (who, yes, makes...2025-04-2904 min
The Scalpel of Truth with Leisa KraussDiscount Culture is Killing Your Brand: The High Cost of Low Language in Med AestheticsThis week on Scalpel of Truth, Leisa Krauss—yes, that Leisa, the high priestess of profit, the bitchin’ beautician, the patron saint of aesthetic clinics who refuse to die on the altar of Groupon—unsheathes her rhetorical scalpel and goes full Grey’s Anatomy on the most insidious disease in the med spa industry: discount culture. That’s right. If you’ve ever scribbled “$50 OFF LIP FILLER!!” in your Instagram caption like you’re hocking off-brand sunscreen in a strip mall parking lot, this episode is going to hit you harder than a TCA peel at max potency.So if you’re a m...2025-04-2203 min
The Scalpel of Truth with Leisa KraussCEO Energy: How to Think Like an Empire Builder Not a Service ProviderEver feel like your business is running you instead of the other way around? In this episode of Scalpel of Truth, Leisa Krauss slices through the noise to drop a brutal—but brilliant—truth bomb about what it really means to lead with CEO energy. If you’re still clinging to burnout as a badge of honor, this episode might be the wake-up call you didn’t know you needed.Listen in for a taste of the empire-building blueprint Leisa shares with her inner circle—then get ready to rethink how you show up for your business, your team...2025-04-1502 min
The Scalpel of Truth with Leisa KraussThe 2025 Vibe: High FVCKING StandardsOkay, med spa owners, aestheticians, Botox bandits, and anyone with a laser and a dream—this one’s for you. In this no-holds-barred episode of The Scalpel of Truth, your host Leisa Krauss (a.k.a. The Bitchin’ Beautician, a.k.a. The Profit Queen, a.k.a. the woman screaming “Data is sexy!” while your P&L sheet cries in the corner) is here to perform a full-blown, surgical-grade takedown of lazy business practices in the aesthetics industry. And let me tell you—it’s spicier than a jalapeño facial.Leisa—who, by the way, has coached more...2025-04-0104 min
The Scalpel of Truth with Leisa KraussFrom Cringe to Chic: Fixing the Clinic Atmosphere You Thought Was “Fine”Ah, the world of medical aesthetics—where the promise of eternal youth meets the harsh reality of fluorescent lighting, stained chairs, and front desk energy so apathetic it could be mistaken for a DMV on a Monday morning. Welcome to The Scalpel of Truth, where host Leisa Krauss is wielding her verbal scalpel to slice through the nonsense that’s draining your profits, scaring off high-end clients, and making your clinic look like a budget nail salon that moonlights as a haunted house.And let’s be clear: this isn’t some delicate, whispery, spa-music-in-the-background kind of discussi...2025-03-2504 min
The Scalpel of Truth with Leisa KraussHarsh Truths & High Standards: Let’s Talk Performance ReviewsPerformance reviews: love them, dread them, or avoid them entirely? In this episode of Scalpel of Truth, Leisa Krauss—your no-nonsense profit queen—cuts through the fluff to reveal why skipping these critical check-ins is like skipping your skincare routine: you’ll look fine for a minute, but eventually, everything falls apart.Leisa shares her sharp insights on why annual reviews are dead, how monthly check-ins and quarterly deep dives can transform your med spa, and why tracking KPIs is non-negotiable. It’s tough love, served with a side of salty language and Leisa’s trademark spice.But h...2025-02-0408 min
The Scalpel of Truth with Leisa KraussMedSpa Hunger Games: How to Win in a Crowded MarketThe medical aesthetics industry: a gold rush, or a carefully constructed illusion? Leisa Krauss, the "Bitchin' Beautician," argues the latter in this Scalpel of Truth episode. She dissects the industry, revealing a landscape far more complex than its glossy facade.Is the market saturated? Leisa says it's the wrong question. It's about the quality of your space, not just if there's room. Are you a player or a pawn, manipulated by those profiting from your entry? With 30 years in the game, Leisa sees a market flooded, where only the exceptional survive.She challenges those claiming "...2024-12-2414 min
The Scalpel of Truth with Leisa KraussWhat is your Unique Value Proposition?On this week's episode of The Scalpel of Truth, Leisa Krauss is serving up a generous portion of tough love for medical aesthetics professionals. Lisa dives deep into the concept of a unique value proposition, or as she puts it, "Why the hell prospective patients should choose to do business with you in a saturated market."For Leisa, success in this industry boils down to standing out from the crowd. She emphasizes the importance of building a brand around expertise, personalized treatment plans, and a commitment to staying ahead of the curve with cutting-edge technology. However, she...2024-09-0328 min
The Scalpel of Truth with Leisa KraussThe No-BS Guide to Hiring Top TalentThis week under the Scalpel, Leisa dives deep into building the ultimate dream team with top-tier talent for your med spa. Leisa breaks down the episode into seven crucial segments, starting with defining your ideal candidate and their non-negotiable skills and qualities. She then moves on to crafting compelling job descriptions, interviewing like a pro, onboarding effectively, building a positive clinic culture, providing continuous training and development, and implementing retention strategies to keep your top talent happy and loyal.Throughout the episode, Leisa emphasizes the importance of being clear, direct, and honest in your expectations and communication...2024-08-2023 min
The Scalpel of Truth with Leisa KraussBeauty & The Bad Review with Christine Mytrunec from Gold Raven StudioIn this episode of The Scalpel of Truth, Leisa Krauss and her guest Christine Mytrunec from Gold Raven Studio delve into the importance of responding to negative online reviews for med spas. It’s time to gear up and learn how to handle these reviews with professionalism and empathy because a well-crafted response can turn a negative situation into an opportunity to showcase your commitment to customer satisfaction.Leisa and Christine discuss the significant impact online reviews have on a med spa's reputation and bottom line. They cite statistics showing that 95% of consumers read reviews before making a...2024-08-1324 min
The Silver EditionYou are giving us a bad REPIn this exciting episode of The Silver Edition, I sit down with the renowned and outspoken Leisa Krauss aka TheB!tchnbeautician. Drawing from her extensive experience in the industry and her former role as a rep, Leisa offers her unbiased insights and opinions on the role of sales reps and their impact on the business as a whole. It's going to get spicy as we delve into how to navigate and deal withreps. Whether you're an industry veteran or a curious newcomer, this episode promises to entertain, educate, and inspire. You can listen more to Leisa on her podcast...2024-08-0947 min
The Scalpel of Truth with Leisa KraussHost the Bash, Make the CashIn the latest episode of "The Scalpel of Truth," Leisa Krauss—affectionately known as the Bitch‘n Beautician—dives into the art of hosting purchasing events at your med spa. Leisa lays out a roadmap for turning these events into revenue-boosting, loyalty-building extravaganzas. From creating urgency and exclusivity to leveraging personal consultations and educational opportunities, she offers a masterclass in event planning that’s anything but dull.As always, Leisa doesn’t hold back. She dishes out no-nonsense tips on avoiding the dreaded “discount” label, rallying a motivated team, and ensuring your guests are happy (and buying) throughout the...2024-08-0621 min
The Scalpel of Truth with Leisa KraussRantaroonie • Hoarders: Information EditionIn this episode of The Scalpel of Truth, host Leisa Krauss, aka the Bitchin' Beautician, takes aim at a pervasive problem in the med spa industry: information hoarding. Leisa argues that whether you're a practitioner, manager, or owner, keeping knowledge to yourself is not only selfish but also detrimental to your team and your business.Practitioners who attend trainings but don't share their learnings create a knowledge gap that affects service quality and patient experience. Leisa emphasizes the importance of owners compensating practitioners for their time spent training the team.Managers who hoard sales data...2024-07-2307 min
The Scalpel of Truth with Leisa KraussRantaroonie • Chew on This!In this episode of "The Scalpel of Truth," host Leisa Krauss serves up a spicy critique of a seemingly innocuous practice: eating at the front desk of medical spas. With her trademark candor, Krauss dissects why this common habit might be more than just a faux pas:How a quick bite could bite into your business's bottom lineThe unexpected ways food can compromise patient confidentialityWhy that Starbucks cup might be sabotaging your brand imageKrauss challenges industry professionals to reconsider their workplace dining habits, arguing that the path to a truly luxurious patient experience might start with...2024-06-2507 min
The Scalpel of Truth with Leisa KraussWelcome to the Janky Nail ShackIn this week's "Scalpel of Truth," Leisa Krauss takes aim at a significant issue in medical aesthetics: the state of practitioners' nails. With her no-nonsense style and sass, Krauss explains why well-manicured nails are more than just a superficial concern.Chipped, broken, or polish-worn nails, Krauss argues, erode patient trust and send a message of carelessness. In the medical field, hands are tools, and the state of a practitioner's nails has implications for hygiene and patient safety. Jagged edges can scratch patients, and chipped polish can harbor bacteria.Krauss doesn't mince words: "If you're going...2024-06-1106 min
The Scalpel of Truth with Leisa KraussThe Dreaded Summer SlumpIn a summer-sizzling new episode of "Scalpel of Truth," the Bitch’n Beautician herself, Leisa Krauss, takes on the dreaded summer slowdown that threatens to leave med spas high and dry. Armed with three decades of industry know-how and a sharp tongue, Krauss dishes out savvy strategies to keep those appointment books packed and the cash flowing.The struggle is real when Q3 hits and everyone's chasing those beach vibes. But starting this week, you’ve got a game plan: entice patients with pre-vacation glow-up packages they can't refuse.From "Summer Breeze Refresh" facials to "Glow...2024-06-0409 min
The Scalpel of Truth with Leisa KraussIdle to Ideal: Slice Into Downtime in Your Med SpaThis week on the show, Leisa Krauss, your Bitch’n Beautician, dissects the all-too-common issue of wasted downtime in medical spas. With a no-bullshit approach honed over 30 years in the biz, Krauss serves up a smorgasbord of tactics to transform those dead hours into money-making power hours.Krauss takes aim at the usual suspects—gossiping staff, AWOL employees, and errand runners—and emphasizes the need for a team that's locked, loaded, and ready for walk-ins. She dishes out a meaty list of downtime to-dos, from client call-backs and inventory control to staff training and treatment room overhauls.2024-05-2811 min
The Scalpel of Truth with Leisa KraussRantaroonie • A Slice of Advice🍕 Attention med spa managers and owners: Put down the pepperoni and listen up! 🔥In this oozy episode, Leisa Krauss, the Bitch'n Beautician, calls out the cheesy practice of using pizza parties as a substitute for proper employee compensation. 🍕❌💰Leisa argues that while pizza parties have their place, they fall flat when it comes to recognizing the hard work and dedication of medical aesthetic professionals. Real motivation comes from bonuses, benefits, and professional development opportunities – not just a greasy slice of appreciation. Leisa urges med spa leaders to skip the menu and check their budgets, emphasizing that investing i...2024-05-2105 min
The Scalpel of Truth with Leisa KraussRantaroonie • Hey, Is this an In-N-Out Burger?!?In this week's Rantaroonie, Leisa Krauss tackles a crucial issue in medical spas: lack of treatment room preparation. She explains why fully stocked and set up rooms are essential for providing a professional, high-quality experience.Bottom line? Stake the stink!In the competitive medical aesthetics industry, flawless preparation is a key differentiator. Treatments are not necessities! So providing a "magical experience" is crucial for patient retention. Frequent interruptions reduce the perceived value of these pricey services.Rantaroonie reminds med spa professionals that investing time upfront to get fully set up pays dividends in...2024-05-0705 min
The Scalpel of Truth with Leisa KraussNo More Excuses: Time to Cut the Crap and Elevate Your Clinic CultureIn our first sharp-tongued episode, Leisa Krauss, the Bitch’n Beautician, slices and dices the difference between "Paycheck Collectors" and "Business Builders" in the medical aesthetics industry. Brace yourself for some seriously salty language as Leisa unapologetically calls out the 30% of service providers, managers, and owners who she believes don't deserve to be in the industry.Leisa breaks down the telltale signs of Paycheck Collectors, including lack of initiative, minimal effort, low engagement, frequent absenteeism, resistance to feedback, clock-watching, lack of patient focus, resistance to change, poor collaboration, and no interest in professional development. She emphasizes the im...2024-04-3023 min
The Scalpel of Truth with Leisa KraussThis is The Scalpel of TruthTired of the same old nonsense in the aesthetics industry? Craving unfiltered insights to take your practice to the next level? Look no further than The Scalpel of Truth Podcast, hosted by Leisa Krauss, The Bitch'n Beautician.With three decades of experience, Leisa peels back the surface to reveal the truth behind medical aesthetics. Each episode dives deep into the hottest topics, delivered with precision and punch. From provocative Rant-a-roonies to practice growth strategies, The Scalpel of Truth is the must-listen podcast for the medical aesthetics industry. Leisa's no-nonsense approach and sharp insights will have you hooked...2024-04-1501 min
Life Changes Channel#44 Confidence From the Outside In. With Leisa KraussConfidence can be created from the OUTSIDE IN!The fabulous & foxy Leisa Krauss, The Bitchn Beautician, MedSpa Profit Strategist of Vanity Empire Consulting is back on the show! In this episode she shares stories of the transformations she's seen in the medical esthetics world. Ones that change lives, relationships and people's self-confidence.You can find Leisa online @ vanityempireconsulting.comPodcast: The Aesthetic Coaches' QuarterInstagram: @thebitchnbeautician Email: leisa@vanityempireinc.comWatch the video of this interview on our YouTube channel._____________________________Our ONLINE CONFERENCE is co...2023-09-0128 min
Anti-Aging InsightsBeauty Unveiled: Navigating the Aesthetic Maze with Leisa KraussIn this podcast episode, Dr. Teri Fisher welcomes Leisa Krauss, "The Bitch'n Beautician," to share her expert insights from 25 years of experience in the medical aesthetic industry. Leisa discusses strategies on choosing the right aesthetic clinic. She emphasizes the importance of top-quality products, advanced technology, expert providers, and patient safety. Leisa advises patients to research clinics thoroughly, seek social proof, and prioritize value over the cheapest deals. Authenticity on social media and building trust with patients are also discussed. Ultimately, the episode provides valuable advice for clinics and patients to ensure a positive aesthetic treatment experience....2023-08-0124 min
The Aesthetic Coaches' QuarterEpisode 50: Season Finale - The Coaches recap on the first yearWhat a wild ride it has been!The coaches do a recap on a year-long adventure of giving the best content they know how to the listeners.The coaches are crazy busy so taking a short break and coming back for season two with some fresh new content! In the meantime, please feel free to message the coaches for Consulting, or Workshops, to build your practice!To follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors@TheBitchnBeautician@VanityEmpireConsulting@Ni...2023-05-1630 minThe Aesthetic Coaches' QuarterEpisode 49: When is enough, enough?Ladies and Gents… When it comes to Medical Aesthetics, when is enough… enough? Where do we draw the line? Who decides if the patient needs to “cool it for a bit”??? Tune-in to hear the Coaches do a deep dive on this important industry topic! If you are looking for practice management, business development or practice growth, reach out to the Coaches to see how we can best support you! To follow our coaches on instagram see handles below:@NathanStrom2023-05-0927 minThe Aesthetic Coaches' QuarterEpisode 48: Industry Copy Cats!!!!Holy Cannoli! This topic is spicy AF for the coaches, and I am sure for many of our listeners!Like most industries, the Medical Aesthetic space is a natural breeding ground for copy cats… 🙄Tune-in to this flame-throwing episode, and bring your fire extinguishers because things get pretty hot! 🔥🧯🚒Warning on this episode Steph is not the only better looking and smarter one in her couple. Apparently someone else is running the show while another individual is just running around in it.To follow our coaches on instagram see handles below:@NathanStro...2023-04-1828 minThe Aesthetic Coaches' QuarterEpisode 47: Don't throw all your eggs in one basketWhen it comes to the Medical Aesthetic arena, you definitely don’t want to put all your eggs in one basket!If you are putting all your effort into services and not incorporating retail sales, your clinic will not be as profitable as it could be.Tune-in to this episode, where the coaches discuss the importance of retail and, the magic it can create for patient results as well as patient retention.Keep those requests coming and thank you so much for all of your love and support. To follow our coa...2023-04-0440 minThe Aesthetic Coaches' QuarterEpisode 46: Social Media GiveawaysSocial media giveaways… a very hot topic right now!How much are you giving away? Who are you targeting? What is your return on investment? How many followers will it gain you? Will those followers be loyal?Tune-in to see what pearls of wisdom, the coaches have when it comes to giving it away on social media!Keep those episode, requests coming!To follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors@TheBitchnBeautician@VanityEmpireConsulting@NickTvrdik@PracticeEmpoweredFee...2023-03-2822 minThe Aesthetic Coaches' QuarterEpisode 45: Kids in Clinic - YAY OR NAYLasers & KiddosWhen it comes to kids in Med Spa’s, there is a lot to unpack. The Coaches have varied opinions on this delicate and ever so sensitive subject.This episode packs a punch, so you definitely DON’T want to miss it. Spoiler Alert… if you didn’t think The Bitch’n Beautician, was a B*tch before, this might lock it down for ya.Keep those requests coming!! To follow our coaches on instagram see handles below:@NathanSt...2023-03-2127 minThe Aesthetic Coaches' QuarterEpisode 44: WILD CARDHustle or GONick is at it again… we have a much awaited WILD CARD Episode. We are here to tell it to you straight…This industry is not for the faint of heart. If you don’t have passion running through your veins on this, you will be exhausted quickly.Be a hustler or be left in the dust. The Coaches have a lot to say on this so tune-in for the deets for this WILD CARD episode! Hea...2023-03-1429 minThe Aesthetic Coaches' QuarterEpisode 43: How to avoid being a push over bossWeak SauceSome people are naturally more assertive than others but when you are a pushover or have major people pleasing tendencies aka “The Weak Sauce” … you need to turn that shit around if you are an owner or a manager. Then you have the folks that are aggressive AF aka Rage Monsters… those peeps need to seriously dial it BACK! There's a big gap between being assertive and being a total pushover, and if you find yourself on the wrong end of that spectrum, there is a really go...2023-03-0728 minThe Aesthetic Coaches' QuarterEpisode 42: Patient and Provider RelationshipsWe hold the patient & provider relationship and the confidentially around them at the highest regard.Patient relationship development is a top priority and key in building a successful cosmetic practice. Relationships are built on trust and trust in this industry is everything. Tune-in as the Coaches share their thoughts on this very important topic! You’re going to find out more than you bargained for… we are sure you.If you could use some consulting support in this area, shoot us a DM and let’s set up a discovery call!! To f...2023-02-2831 minThe Aesthetic Coaches' QuarterEpisode 41: ContractsContractual agreements are an absolute must, and non-negotiable! This is definitely one of those things that will bite you in the ass if you’re not careful. It is also imperative to get everything necessary into that contract to protect both parties.Tune-in to hear the coaches pearls on this hot industry topic.Keep those requests coming! Thank you so much for all your love and support. To follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors@TheBitchnBeautician@VanityEmpireConsulting@NickTvrdik@Prac...2023-02-2126 minThe Aesthetic Coaches' QuarterEpisode 40: Should staff have their own social media handles?Fasten your seatbelts folks… you are in for quite a ride! This episode will blow one, if not both, of your socks, right off. This is a hot topic in our industry, and as we know, social media is imperative to the success of any business.There are many views on whether or not staff should have their own social media, and if they do… do they have a professional page as well as a personal page?Turn-in to hear the Coaches duke it out on this seemingly benign topic.Th...2023-02-1426 minThe Aesthetic Coaches' QuarterEpisode 39: Clinic Hours? How often should our clinic be open?Clinic hours… Do they matter?You bet your ass they do!In a highly competitive market, we need to do an assessment around the hours of operation we keep for our MedSpas and Clinics.Some great and interesting thoughts from our coaches around this presumably simple topic.If you are in need of monthly consulting to boost your bottom line profits, reach out to one of our coaches today!Keep those requests coming!To follow our coaches on instagram see handles below:@NathanStrom2023-02-0717 minThe Aesthetic Coaches' QuarterEpisode 38: When to start advertising new technology/services or staff memberNew things are exciting, this is absolutely true!There are some great tips from the Coaches on how to successfully launch a “here’s what’s new” campaign for your clinic.However, there can be some things to watch out for as well, so tune-in so that the Coaches can steer you in the right direction!In need of one-on-one coaching to amp up your business growth for 2023? Message the Coach you connect with the most to set-up a complementary discovery call to see how they can best support your practice.AND… Kee...2023-01-3121 minThe Aesthetic Coaches' QuarterEpisode 37: Patient ConfidentialityThis one should be a no-brainer!George doesn’t even know why we are doing this episode, but turns out there’s lots of good information, some spice and laughs so tune-in to hear the coaches opinions on patient confidentiality. This one is certainly a must for your practice!Keep those requests coming , we absolutely love them!To follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors@TheBitchnBeautician@VanityEmpireConsulting@NickTvrdik@PracticeEmpoweredFeel free to message the coaches anytime. They...2023-01-2420 minThe Aesthetic Coaches' QuarterEpisode 36: Staff or Providers Treating Themselves?This is such a controversial topic in our industry!Sometimes we think doing treatments on ourselves is just “easy” but there can be serious consequences if something goes sideways.Tune-in while the coaches give their opinions on whether this is a good idea or not and why!Keep those requests coming!! To follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors@TheBitchnBeautician@VanityEmpireConsulting@NickTvrdik@PracticeEmpoweredFeel free to message the coaches anytime. They look forward to hearing from you.2023-01-1727 minThe Aesthetic Coaches' QuarterEpisode 35: Selling Packages & Services without discountingDreaded discounts! As much as it is tempting, (and everyone is doing it) continuing to discount your services on a regular basis is not adding anything to your bottom line profits. There are many other ways to battle discounting and build a healthy and thriving MedSpa practice! This episode is charged with passion! Tune in, while the coaches drop their knowledge, with some great tips, and pearls.Keep those episode requests coming!! To follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors...2023-01-1016 minThe Aesthetic Coaches' QuarterEpisode 34: Xmas Eve/Holiday Season SpecialThe Coaches have been good boys & girls this year and are going through their industry wish lists! 🎶Anyway…Happy Holidays from The Aesthetic Coaches’ Quarter & Congratulations on a successful year!The Coaches hope you know how appreciated you are - now and always. This is a perfect time to thank you for your support, likes, shares, comments and episode ideas.We look forward to working with you in 2023 for a massively prosperous year ahead! Secure your coaching spot toda...2022-12-2414 minThe Aesthetic Coaches' QuarterEpisode 33: Picking the right Business PartnersGetting into a partnership is a really big deal!There should be a ton of thought and consideration given to this business structure. Having a business partner can be an incredible asset on many levels, but it can also be a total nightmare!Be sure to listen in to the Coaches views on whether to partner or not to partner.Keep those requests coming!To follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors@TheBitchnBeautician@VanityEmpireConsulting@NickTvrdik@PracticeEmpowered...2022-12-2021 minThe Aesthetic Coaches' QuarterEpisode 32: Should we fear the recession? - WILD CARDRecession proof?Thanks to Nick for this amazing wild card episode. Most aren’t really talking about this topic, but… we should be. Are you prepared (with the right support) to weather an economic storm that’s peeking over the horizon?The Coaches have some ideas on how you can be proactive versus reactive in tighter economic times, especially when we are selling “lusts, not musts!”Be sure to tune-in to this powerful episode, and align yourself with one of the coaches that best fits your business style. Leaning on expert su...2022-12-1323 minThe Aesthetic Coaches' QuarterEpisode 31: Picking the Right Technology for your clinicTough Choice! Eeny, Meeny, Miny, Moe… you’re the laser I’m look’n fo…Choosing a technology for your Medical Aesthetic practice can be a daunting task. There are so many great technologies on the market, and everyone says theirs is the best!Capital equipment purchases are crazy expensive so you want to ensure you are making the right decision! Tune-in to get the Coaches, tips and pearls on picking the RIGHT technology for your practice.Keep those episode topic requests coming! To follow our coaches on instagram...2022-12-0634 minThe Aesthetic Coaches' QuarterEpisode 30: Clinic Events or Open HousesMedical Aesthetic Clinics are famously known for hosting events. Open Houses, Patient Appreciations, VIP Galas & Purchasing Events, to name a few. Tune-in and get the skinny on hosting events that are rave-worthy and profitable! The Coaches have some serious tips to share! If you are looking for more on this topic, reach out to our Coaches for specific consulting in this area.To follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors@TheBitchnBeautician@VanityEmpireConsulting@NickTvrdik@PracticeEmpoweredFeel free to...2022-11-2926 minThe Aesthetic Coaches' QuarterEpisode 29: Building Clinic ProtocolsListener Request Alert! Having treatment protocols in place is an undeniable key for success!Do you have outlined, specific treatment protocols for your clinic presently? If not… You will after you listen in to the gold that’s being cranked out in this episode.Tune-in as the coaches bring the heat on while your treatment protocols are directly linked to your clinic profits and your growth trajectory. Keep the episode requests coming!! To follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors@Th...2022-11-2230 minThe Aesthetic Coaches' QuarterEpisode 28: The dos and don'ts of being a repBuckle in folks, this episode gets heated. Tune-in while the Coaches share the good, the bad and, the ugly! There are opinions flying from all directions on this one. Nathan, George and Leisa have all been (at one point in time) in “outside sales” positions within the Medical Aesthetic industry. Nick & Steph are on the ownership side of the fence, thus giving a well rounded look into this steamy topic. Keep those episode requests coming!To follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Gu...2022-11-1524 minThe Aesthetic Coaches' QuarterEpisode 27: WILD CARD 5WILD CARD🃏The Coaches are thrown another surprise curveball! You guessed it! It is time for another Wild Card episode. Nick is bringing his A-game when it comes to these special edition episodes! How do we maximize patient results and what might we be missing??? Tune-in to get the gold and hear Nick go from passionate to pissed off… lolEnjoy!!To follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors@TheBitchnBeautician@VanityEmpireConsulting@Nic...2022-11-0825 minThe Aesthetic Coaches' QuarterEpisode 26: Industry Pet PeevesHoly guacamole! Another listener request…Nathan has the pleasure of moderating this spicy, flame-throwing episode!Who doesn’t have an annoyance they find particularly irritating from time-to-time?Nothing feels better than letting some steam out of the infuriation pot and these topics are definitely boiling over!Tune-in as the Coaches unload their pet peeves and beauty industry rants!What is your industry pet peeve? The Coaches want know! Reach out to them on Instagram to have your topic featured on “Industry Pet Peeves - Volume 2!”To follow...2022-11-0120 minThe Aesthetic Coaches' QuarterEpisode 25: SPECIAL EPISODE - "How I met my spouse"Listener Request!Out of all the listener requests that have come flooding in, this one is by far the most interesting.It turns out, listeners are starting to want a deeper look into the lives of our Coaches. That’s right… we are getting personal on our quarter episode! Don’t miss this hot & steamy episode where the Coaches spill the tea on how they met their spouses! To follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors@TheBitchnBeautician@VanityEmpireConsulting@NickTvrdik@Practice...2022-10-2526 minThe Aesthetic Coaches' QuarterEpisode 24: Keeping Staff Motivated*Listener Request*“How do I keep my staff motivated?”This popular topic is one that the Coaches get asked about on the regular. It’s easy to fall into the rut of coming to work every day for the “same old, same old”, which can become monotonous and start feeling like Groundhog Day.Things get spicy when George accuses Nathan of being mean and Nick joins the episode from the road. A lack of staff motivation can definitely take its toll on the business and kick the sh!t out of te...2022-10-1824 minThe Aesthetic Coaches' QuarterEpisode 23: "Newbie Nurses" Gaining EmploymentListener Request!This is a hard one… but we all need to start somewhere! The coaches give some great tips on getting into this industry when you are just starting out. This episode comes with some truth telling about the “elephant in the room” and a side of spice, as always. Tune in to get the pearls and some insight on what to do when you are a newbie. Stay up-to-date with our coaches on Instagram by following them at:@therevenuedoctors@the_skin_guy@nathans...2022-10-1127 minThe Aesthetic Coaches' QuarterEpisode 22: AdvertisingAdvertising is crucial to the success of your Medical Aaesthetics business!So…How do you do it? Where do you start? Do you have the budget to do it well?Tune-in to hear what pearls the coaches have to share on advertising for your Medical Aesthetic practice.Nick dominates the episode with his extensive background, giving pure gold to our listeners! To stay up-to-date and request your topic for an episode, find our fabulous coaches on Instagram:@the_skin_guy@nathanstrom@therevenuedoctors@thebitchnbeautician@ste...2022-10-0425 minThe Aesthetic Coaches' QuarterEpisode 21: WILD CARD 4Choosing a coach in the Medical Aesthetics Industry is not always easy!Tune-in to this spicy WILD CARD episode to find out what the coaches have to say about picking a consultant and who to watch out for.Nick gets the coaches fired-up and you definitely don’t want to miss this one! Stay up-to-date and follow the coaches on Instagram:@therevenuedoctors@nathanstrom@the_skin_guy@thebitchnbeautician@nicktvrdik@stephanietvrdikTo follow our coaches on instagram see handles below:@Nat...2022-09-2731 minThe Aesthetic Coaches' QuarterEpisode 20: Staff MeetingsListener Request!!This episode is all about Staff Meetings! There are no two ways about it, team meetings are absolutely crucial! All successful practices do them. Are you doing them? How often? Is the entire staff expected to attend? Do the staff get paid for their time while attending staff meetings?Tune-in to hear how the coaches feel about these burning questions. We absolutely love our listener requested topics so keep them coming!To stay up-to-date with the coaches and request your topic, follow us on Instagram:@ther...2022-09-2023 minThe Aesthetic Coaches' QuarterEpisode 19: Charting, reporting and documentationYou just HAVE to do it! Charting & DocumentationNick is fired up on this listener requested topic and the rest of the coaches are here for it! Especially George…The coaches speak from experience when it comes to working with “shoddy charters” and the grave consequences & repercussions it has. Tune-in for this HOT listener requested topic! Stay connected with the coaches and up-to-date on Instagram! @therevenuedoctors@the_skin_guy@nathanstrom@nicktrvdik@stephanietvrdik@thebitchnbeautician T...2022-09-1322 minThe Aesthetic Coaches' QuarterEpisode 18: Neiman's/Holt Renfrew vs WalmartThere are two schools of thought here that certainly have valuable and debatable points. Let’s face it, nobody wants to be average and everybody wants to be premium. What kind of practice are you? Which type of business model works best? Tune-in while the coaches debate the pros and cons of quantity over quality when it comes to aesthetic treatments. Stay up-to-date with the coaches and follow us on Instagram:@therevenuedoctors@nathanstrom@the_skin_guy@thebitchnbeautician@nicktvrdik@stephanietvrdikTo follow our coache...2022-09-0826 minThe Aesthetic Coaches' QuarterEpisode 17: Before and After PhotosGeorge joins the team from the airport and Leisa gets fired up to give lazy staff the boot! Tune in to this dynamite episode and listen to the coaches weigh in on the importance of before & after pictures, and different ways to utilize them for success in your practice! A great episode for the entire cosmetic practice to listen to. Actually, let’s be real, they all are! Stay up-to-date by following us on Instagram:@therevenuedoctors@nathanstrom@the_skin_guy@thebitchnbeautician@nicktvrdik@st...2022-08-3018 minThe Aesthetic Coaches' QuarterEpisode 16: When & How to Fire a PatientSpice to the MAX!We have had multiple requests for this topic and it's for a good reason.This one is a MUST listen! Join the Coaches for a spicy round of the good, the bad, and the ugly when it comes to timing and how to fire a patient.Keeping toxic patients in your practice will erode the foundation of your business and royally cheese off your staff. Don't miss this killer episode and tune in for what the Coaches recommend to do with this touchy situation.Stay up to d...2022-08-2322 minThe Aesthetic Coaches' QuarterEpisode 15: THE WILD CARD 3Nick is at it again with another Wild Card! Transitioning from a consultation into a treatment plan…You’ve got the patient in the door. They are excited for moving forward with you as their service provider. Now what? It’s time for those key transition steps that take place to ensure success! Be sure to tune in for some fantastic tips and pearls for nailing the transition from perspective patient to long-term raving fan!Follow us on Instagram@therevenuedoctors@nathanstrom@the_skin_guy@thebitchnbeautician@nicktvrdik@ste...2022-08-1625 minThe Aesthetic Coaches' QuarterEpisode 14: Refining the Patient ConsultOne of the biggest pillars for success in an aesthetic practice, is the art of the consultation.The Coaches come to the plate with heat, passion, and serious pearls of wisdom on this one!Consultations are where you get the opportunity to identify how you can best support a long-term relationship with your patient. Being able to deliver a kick-ass consultation will turn your patients into raving fans while you watch your clinic schedule fill up! Make sure to catch this killer episode! Stay updated & keep those requests coming in! Fol...2022-08-0925 minThe Aesthetic Coaches' QuarterEpisode 13: Perfecting the Patient JourneyLucky number 13!Listening to this episode is a non-negotiable for any Medical Aesthetics practice that is looking to be more successful. George even joins us from the beach in Greece to moderate this exciting episode of "The Aesthetic Coaches' Quarter"!The "patient journey" is a key differentiator when it comes to which clinic the patient chooses to spend their hard earned luxury dollars with. Having an exceptional patient experience will set you apart from your competition and create raving fans who will be more than willing to sing your praises. We all know how important...2022-08-0221 minThe Aesthetic Coaches' QuarterEpisode 12: THE WILD CARD 2The Coaches are thrown another surprise curveball! You guessed it! It is time for another Wild Card episode. Nick is coming in hot with this one... at your request!This episode is all about PRICING and doing it right! $$$How to avoid price gouging, under-cutting other clinics and creating that unfortunate Race to the Bottom. There are so many schools of thought when it comes to discounts, deals, value-adds and charging top dollar. Listen in while the coaches deliver pure gold on this important topic. To avoid having FOMO... make the ti...2022-07-2623 minThe Aesthetic Coaches' QuarterEpisode 11: Neuromodulators by the area or by the unit?This is a common industry question and one on which the coaches have received many requests. So, what needs to be considered when deciding how to price neuromodulators in your aesthetic practice?The industry is a bit divided on this one, and for good reason! Tune-in and get some great insights into what our coaches feel is the best position to take . Do you believe it should be priced by area or by units? To follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors@TheBitchnBeautician2022-07-1925 minThe Aesthetic Coaches' QuarterEpisode 10: Spouses Working TogetherHere is a spicy industry topic, if there ever was one!The coaches discuss the good, the bad, and the ugly on working with your spouse or family. Working with family members can be disastrous and most times just flat-out-difficult to pull-off or to do well. The Trvdik’s do it well and they give tips & tricks to making this work, while Nathan, George and Leisa have their own views on this less than desirable option...Tune in for the tea! Here’s a hint… it’s hot. To follow our co...2022-07-1223 minThe Aesthetic Coaches' QuarterEpisode 9: Retail Reality CheckGrab your extinguishers folks, the coaches are on fire with this topic!Retail for medical professionals can sometimes be foreign territory. The coaches are here to help!The spicy topics our coaches discuss on this episode of “The Aesthetic Coaches’ Quarter” are: -What percentage of your revenue should be retail products in your clinic? -How important is retail for your business? -How important is retail for patient satisfaction and results? -How do we educate patients on retail products? -Selling vs Educating? Have a pen & paper ready to take some not...2022-07-0523 minThe Aesthetic Coaches' QuarterEpisode 8: The CompetitionDust off your gloves and get ready to talk about the competition. This is an interesting topic that always turns many heads. Tune in to hear what the coaches have to say about the Competition!!I think you will be very surprised on the angle all the coaches take on this episodeTo follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors@TheBitchnBeautician@VanityEmpireConsulting@NickTvrdik@PracticeEmpoweredFeel free to message the coaches anytime. They look forward to hearing from you.2022-06-2823 minThe Aesthetic Coaches' QuarterEpisode 7: THE WILD CARDNick Tvrdik surprises the coaches with a wild card round. The topic surprises everyone but the coaches impress as always.To follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors@TheBitchnBeautician@VanityEmpireConsulting@NickTvrdik@PracticeEmpoweredFeel free to message the coaches anytime. They look forward to hearing from you.2022-06-2122 minThe Aesthetic Coaches' QuarterEpisode 6: OnboardingWe have talked about training, we have talked about giving staff the boot, we have talked about the importance of staff attire or uniforms! Now we take on the topic of onboarding staff. Leisa and the Power Couple spice things up in this episode as always leaving Nathan & George to fill in the gaps. Enjoy....To follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors@TheBitchnBeautician@VanityEmpireConsulting@NickTvrdik@PracticeEmpoweredFeel free to message the coaches anytime. They look forward to hearing from you.2022-06-1425 minThe Aesthetic Coaches' QuarterEpisode 5: Staff UniformsThis spicy episode our coaches discuss and at times argue (Nathan & George) about the importance or not importance of staff uniforms in clinic. This Episode is one not to missTo follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors@TheBitchnBeautician@VanityEmpireConsulting@NickTvrdik@PracticeEmpoweredFeel free to message the coaches anytime. They look forward to hearing from you.2022-06-0728 minThe Aesthetic Coaches' QuarterEpisode 4: To incentivize or not? That is the question.Money, money, money! Commission and bonuses? Listen in as our team debates whether clinic owners should reward high achievers or reward the staff as a whole. To follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors@TheBitchnBeautician@VanityEmpireConsulting@NickTvrdik@PracticeEmpoweredFeel free to message the coaches anytime. They look forward to hearing from you.2022-05-1925 minThe Aesthetic Coaches' QuarterEpisode 3: Staff training.Spice alert! Buckle in for this one as the coaches discuss the importance of staff training for your clinic and where you might be falling short.To follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors@TheBitchnBeautician@VanityEmpireConsulting@NickTvrdik@PracticeEmpoweredFeel free to message the coaches anytime. They look forward to hearing from you.2022-05-1921 minThe Aesthetic Coaches' QuarterEpisode 2: Accountability and giving the boot.You’re fired! It’s not always easy being the boss, is it? Our experts discuss staff accountability and when the right time to fire a staff member might be.To follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors@TheBitchnBeautician@VanityEmpireConsulting@NickTvrdik@PracticeEmpoweredFeel free to message the coaches anytime. They look forward to hearing from you.2022-05-1819 minThe Aesthetic Coaches' QuarterEpisode 1: Should staff pay for treatments?On this episode our coaches discuss the hot topic of whether staff should pay for treatments. Free treatments for staff? Discounted? Full price? Listen as our experts debate to help you decide which path is right for you.To follow our coaches on instagram see handles below:@NathanStrom@The_Skin_Guy@TheRevenueDoctors@TheBitchnBeautician@VanityEmpireConsulting@NickTvrdik@PracticeEmpoweredFeel free to message the coaches anytime. They look forward to hearing from you.2022-05-1823 min
Skinterviews by Nathan & GeorgeSeason 2 Episode 24 Leisa KraussLeisa Krauss The one and only Leisa Krauss, Aesthetic Business Partner @Galderma Canada is on @skinterviews by Nathan & George Leisa is one of the best in the business when it comes to building successful strategy and processes in clinic as well as building a successful brand. This girl knows her stuff and to be honest we have a massive industry crush on Leisa. This didn’t just happen overnight for Leisa as she has worked very hard to get to where she is today. Leisa is an absolute firecracker in our industr...2021-01-211h 19