Shows
Podcast guest appearances. Richard Blank Costa Rica's Call CenterUn Maestro de la Comunicacion con Richard Blank. Manager Memo podcast by professor Len Samborowski.Manager Memo podcast A biweekly podcast focused on the planning, organizing, leading, and evaluating functions of management. Interviews with leading business practitioners provide tantalizing tips, wizardly wisdom and energized encouragement to our listeners.Len Samborowski, MBA Associate Professor, Nichols CollegeSeason 07 Episode 25 Richard Blank:President of Costa Rica’s Call Center provides a fast, fun, and furious master class on the science and secrets behind telemarketing sales. Along the way we discuss – the power of bilingual skills (11:50), First Impressions (14:00), training telemarketers (20:00), pinball...
2025-06-2653 min
What does it take to build a successful BPO company? How successful are you with your agents?Manager Memo podcast by professor Len Samborowski. Un Maestro de la Comunicacion con Richard Blank.Manager Memo podcast A biweekly podcast focused on the planning, organizing, leading, and evaluating functions of management. Interviews with leading business practitioners provide tantalizing tips, wizardly wisdom and energized encouragement to our listeners.Len Samborowski, MBA Associate Professor, Nichols CollegeSeason 07 Episode 25 Richard Blank:President of Costa Rica’s Call Center provides a fast, fun, and furious master class on the science and secrets behind telemarketing sales. Along the way we discuss – the power of bilingual skills (11:50), First Impressions (14:00), training telemarketers (20:00), pinball...
2025-06-2653 min
Manager Memo podcastLuke 12:48, Ranger Class 10-75This pod, part of a series of interviews of Military Veterans, is presented by the New England Chapter of the U.S. Army Ranger Association. Originally recorded in September of 2024, Greg d'Arbonne talks to Len Samborowski about his time in the Army and the impact of Ranger School. Along the way we discuss – Jumping Jack Farris (21:10), Joint STARS (25:00), "First World Problems" (30:30), You're Not Alone (40:30), and Luke 12:48 (43:30). This podcast is teamed with LukeLeaders1248, a nonprofit that provides scholarships for the children of military veterans. Help us reach our 3-scholarship goal. Send your $20 donation to ou...
2025-03-1049 minManager Memo podcast7 Steps to F.R.E.E.D.O.M.Stephen Kopshaw is a Growth Accelerator, Operations Strategist, and Executive at MindPumpMedia, a digital media company that produces fitness and health content. Stephen shares advice on ways to achieve personal "Freedom." Along the way we discuss, Fitness Franchises (3:50), Rough Start (8:50), the F.R.E.E.D.O.M. Framework (25:30), MindPumpMedia (37:30), and the need for A.C.T.I.O.N. (42:00). Please consider contributing to educational scholarships for children of military Veterans. Donations can be made through this website LukeLeaders1248.com Music intro and outro from the creative genius Kenny Kilgore, lead guitarist for...
2024-07-1543 minManager Memo podcastNo Plan B Jonathan Baktari, MD, is the CEO of eNational Testing, e7 Health, & US Drug Test Centers. Dr. Baktari is a preeminent, national business thought leader with more than 20 years of clinical, administrative, and entrepreneurial experience. He also served as clinical faculty for several medical schools, including the University of Nevada and Touro University. Along the way we talk about the keys to Successful Startups (4:35), the need to Invest in Leadership (13:30), the reality of Work/Life Balance (14:50), Micro-Mentorship (23:20), and the importance of Doing your Homework (29:14). Youtube.com/@BaktariMD Application for and donations to educational scholarships...
2024-07-0735 minManager Memo podcastCreativity, 5 TipsDaniel Steininger, author, consultant and President of Steininger & Associates shares 5 tips on ways to build creativity to enhance personal growth and professional performance. Along the way we talk about "Sticky Notes" (13:20), idea shampoo (17:05), Yellow Tail wine (24:10), the Trip to Abilene (26:15), W. Edwards Deming (32:15), and the importance of Italian nuns (33:00). Application for and donations to educational scholarships for children of military Veterans can be made through this website LukeLeaders1248.com Music intro and outro (Lowriders and Beautiful Rainy Day) from the creative genius of Kenny Kilgore, lead guitarist for The Shadows @ Blind Willie's Blues Cl...
2024-06-3039 minManager Memo podcastArise Firebird Jimi Okubanjo from Kent, near London, England shares her views on the importance of diversity and inclusion in business. With more than 25 years of experience in engineering and operational excellence initiatives at companies like McKinsey, Shell, Amazon, Siemens, and Marathon Oil, Jimi has cultivated expertise in mobilizing senior managers to spearhead transformational projects that boost profitability. Along the way we talk about Being a Good Soldier (1:50), a Safe Workspace (12:15), the financial implication of diversity (26:00), and understanding your bias (29:30). For more information email hello@folajimiworldwide.com. Arise Firebird movie Donations for ed...
2024-06-2340 minManager Memo podcastDecide Who You Would Be, Ranger Class, November 1982 David Siden, USMC, tells of his days of military service as a Marine. Assigned to Co H, 23rd Marine Regiment and Company G, 2nd Battalion, 5th Marine Regiment, Siden served 7 years in uniform. Along the way we talk about his motivation for joining the Corps (2:00), parental support (or lack thereof) of the military (11:30), dissing Chesty Puller (26:00), Comparative Liguistics (32:22), and advice from the Stoics (40:55). Application for and donations to educational scholarships for children of military Veterans can be made through this website LukeLeaders1248.com Music intro and outro from the creative genius Kenny Kilgore, le...
2024-06-1744 minManager Memo podcastPlank Holder, 2nd Ranger BN, Ranger Class May 1976Bruce Heerter, "Plank Holder" from the 2nd Ranger Battalion, speaks on his thoughts of service, the power of Patriotism and the importance of history. Heerter served honorable in the U.S. Army and for more than 30 years in law enforcement. As noted by one of his peers, Bruce was a man "not to be trifled with, but fair." Along the way we discuss, disrespect to Veterans (2:00), "Ranger School Every Day" (4:45), Ranger Lessons Learned applied to a career in Law Enforcement (6:40), a little Revolutionary War history (11:20), and personal messages to Veterans and America (19:30). Application f...
2024-05-2621 minManager Memo podcastYou Are Better Than You ThinkErin Andrea Craske, from Chelsea, UK, the founder and Creative Rebel" of Effortless Coaching, explains her approach to executive training. Along the way we discuss Deep Awakening (6:00), the need for "Creative Rebels" (8:55), her book Purpose to Profit (19:20), coaching ROI (23:20), and finding "the Flow" (28:00). Effortless Coaching website Craske at LinkenIn UK Music intro and outro from the creative genius Kenny Kilgore, lead guitarist for The Shadows @ Blind Willie's Blues Club, Marietta, Georgia. Lowriders and Beautiful Rainy Day.
2024-05-1829 minManager Memo podcastLive Out to Our EdgesJannette Anderson, a.k.a., "the Maturepreneur Maverick," a.k.a., "the Why Whisperer" offers her perspective on personal growth and its impact on purpose-led business and a purpose-focused life. Along the way we discuss - age prejudice (11:15), advantages of the maturepreneur (13:30), "Be, Do, Have" (18:35), geriatric erotica (28:00), and empowered women of our zeitgeist (30:35). You can avail yourself to Jannette's talents at Bodacity.com The brilliant intro and outro music from the guitar virtuoso, Kenny Kilgore - Lowriders and Beautiful Rainy Day.
2024-05-1236 minManager Memo podcastAggressive Leadership, Ranger Class May 1973Sam Wood, Veteran and successful entrepeneur talks about the impact of his military service. Along the way we learn about Ranger School (5:35), the Intelligence of the U.S. Military (10:30), the difference between Special Forces and Rangers (11:40), the 1st Sergeant and Officer relationships (19:00), skydiving into Beaver Stadium (22:55), building roads in Honduras (23:20), and the value of Boy Scouts (31:05). Donations to scholarships for the children of military veterans can be made through LukeLeaders 1248, or Venmo @Luke-Leaders Intro and Outro music from the brilliant guitar riffs of Kenny Kilgore. Lowriders and Beautiful Raining Day.
2024-05-0537 minManager Memo podcastTab, Tanks, & DARPA, Ranger Class Jan 1971Thomas Quinn offers lessons learned from a remarkable military careeer, from Penn State ROTC to Germany, Fort Carson, ATEC and DARPA. Along the way we discuss Hands on Leadership (3:50), the Fulda Gap (17:25), Fort Carson (22:15), the Officer/NCO Partnership (26:50), LTG Caldwell (28:40), Combined Arms Operations (34:10), DARPA (37:35), and Advice to the Troops (42:30). Donate to the Ranger Scholarship Fund Intro and Outro music from the brilliant licks of Kenny Kilgore, Low Riders and Beautiful Rainy Day.
2024-04-2145 minManager Memo podcastFrom Hot Mess to Hell YesTraci Bermingham, CEO of Goaldi - Business Alignment discusses the steps to achieve business flow. Along the way we hear about "Flow State" (4:30), Cleaning out the Closet (7:30), the Business Alignment Method (11:45), ChatGPT (21:40), and onboarding (22:45). Sponsor LukeLeaders1248. Scholarships for high school seniors committed to careers of servant leadership. Intro and Outro Music from the gifted genius, Kenny Kilgore. Lowriders and Beautiful Rainy Day.
2024-04-1725 minManager Memo podcastWilling and Able, Ranger Class Feb 1993Chris Kidd, Associate Professor, U.S. Naval War College, Newport, Rhode Island is our guest. Colonel, U.S. Army (Retired), Kidd was commissioned in the Infantry from the USMA in 1992. Col Kidd served in numerous troop leading and staff positions while assigned to multiple battalions during his career. His deployments include a peacekeeping mission in Sinai, Egypt as well as combat operations in Tikrit, Iraq, Samarra, Iraq, and Maiwand, Afghanistan. Along the way we discuss Family Service (1:50), Mount Yonah (11:35), aide-de-camp duties (15:40), West Point (21:15), Fear of Failure (27:50), and the Military's Future (31:30). Intro an...
2024-04-1434 minManager Memo podcastRemove the LidWayne Mullins, Founder and CEO of Ugly Mug Marketing explains the importance of creating a strong culture in support of removing the constraints from business leaders. Along the way we discuss Zig Ziglar (2:15), the "Jobinator" (7:05), "Mirror Leadership" (14:10), the importance of Case Studies (24:55), and Finding Purpose (33:00). Full Circle Marketing - Wayne Mullins (book) Into and outro music from the genius guitar riffs of Kenny Kilgore.
2024-04-1037 minManager Memo podcastThe Creed, Ranger Class April 1988A powerful conversation with CSM (R) Jimmy Carabello, a decorated combat Veteran of more than 32 years of honorable service to America. Along the way we talk about "Black Hats and Boot Black" (10:20), Richard Gere (14:00), R.I.P. (17:20), Ranger History (19:00), "Master Blaster" (37:45), the power of Ranger Buddies (51:25), "Stallions, Thoroughbreds, and Donkeys" (53:15), and PFC Andrew Small (1:01:00). Donations for scholarships targeted to the families of US Army Rangers can be made through this website - LukeLeaders1248.com Music from the works of the blues master, Kenny Kilgore. Low Riders and Beautiful Rainy Day.
2024-04-071h 05Manager Memo podcastWith Purpose, On PurposeBret Magpiong, founder of Rudius Stratgies Group, explains the Delta Theorem, an innovative framework for being fully alive and truly wealthy. Along the way we discuss Family Office (5:00), the Rubik's Cube of Wealth (8:10), "With Purpose, On Purpose" (16:45), the Delta Theorem (24:50), SWAG (35:00), and Final Lessons from Michelangelo (39:15). Music intro and outro from the brilliant licks of Kenny Kilgore. Low Riders and Beautiful Rainy Day.
2024-04-0442 minManager Memo podcastEasy to Destroy, Hard to Build, Ranger Class June 2016Sergeant First Class Andres Montenegro, US Army (Retired), tells his amazing journey of service. From the French Foreign Legion, to the 75th Ranger Regiment, finishing up at the Colombian School of Lanceros. Along the way we learn about the Légion étrangère (1:00), the US Army (10:40), Col Ralph Puckett, MoH (19:45), how to develop a leadership training course (21:00), fighting with Russian soldiers for exercise (23:00), and Niccolo Machiavelli (25:45). Note to listeners. This recording was made while SFC Montenegro was in Coasta Rica. The sound is not great but Monty's message is powerful and important. Int...
2024-03-3131 minManager Memo podcastWalking Point, Vietnam, April 1966 to July 1968Leo Joseph Heaney, a proud Viet Nam Veteran, provides a raw account of his 17 months with Tiger Force, a long-range reconnaissance patrol (LRRP) of the 1st Battalion (Airborne), 327th Infantry, 1st Brigade (Separate), 101st Airborne Division. Along the way we discuss Mauch Chunk, PA (1:20), Free Fire Zones (8:30), Walking Point (16:40), Punji Sticks (18:40), VC Tunnels (24:45), Latin Lessons (27:20), Mine Fields (29:15), Death in Combat (32:00), and the need to Have a Plan (33:20). Intro and Outro music from the brilliant music of Kenny Kilgore, Low Riders and Beautiful Rainy Day.
2024-03-2436 minManager Memo podcastLiving by DesignMatt Verlaque, Chief Operations Officer of SaaS Academy, discusses the importance of living your life by design, not by default. Along the way we discuss Software as a Service (0:50), Entrepreneurship (5:30), Life/Time/ Value Calculations (7:45), Firefighter Lessons Learned (19:30), and work/life balance (22:15). Music intro and outro from the works of the brilliant Kenny Kilgore. Lowriders and Beautiful Rainy Day.
2024-03-2233 minManager Memo podcastMy Mensch, Numbers, and the Gray NotebookDr. Alan Reinhardt, the first guest of this pod, returns for a fun and enlightening 100th episode of Manager Memo. Along the way we talk about baseball (2:15), Stan Musial (3:45), Literary All Stars (5:00), Mickey Mantle (7:00), the best birthday (13:20), T.S. Eliot (20:50), the 4th Quintile (30:15), Philip Roth (37:30) and advice to grandchildren (37:30). The intro and outro music - from the brilliant riffs of Kenny Kilgore. Low Riders and Beautiful Rainy Day.
2024-03-1739 minManager Memo podcastParks Delivers the ScoopPaul Parks, a guest from 29 Feb 2020 returns after a 4 year hiatus for a Frisbie Dairy Barn business update. Along the way we discuss the impact of COVID on a small business owner (5:00), the pace of business expansion (10:15), doing your homework (12:30), spreading yourself too thin (17:30), identifying resource drains (20:20), the importance of passion (26:30), and being "Better than Santa Claus" (29:20). Special thanks to the brilliant riffs of Kenny Kilgore (Low Riders and Beautiful Rainy Day) used as the intro and outro music of the pod.
2024-03-1033 minManager Memo podcastA Simple Soldier, Ranger Class Aug 1977Greg d'Arbonne talks of his remarkable career in the US Army. A proud Veteran and Patriot, he served from 1978 to 1999 with his most memorable assignments as an Airborne Company Commander. Greg served in Grenada, Operation Just Cause, and Desert Shield/Storm, where he was one of the first troops on the ground (1990). d'Arbonne wisdom includes - Lesson 1: Rehearse (11:00), Lesson 2: Speed as force multiplier (12:05), Lesson 3: Be Fair, Lesson 4: Take responsibility (21:00). We also hear about the beauty (26:00) of Alaska parachute jumps, a near death experience (27:00) and the Power of a First Sergeant 33:10. Donations to scholarships fo...
2024-03-0337 minManager Memo podcastLove the Crossed Rifles, Ranger Class Jan 1969Jim Colligan shares stories of Viet Nam, 1969. Thank you Ranger Colligan for your service to America. 1LT Colligan served as an Infantry Platoon Leader and then as a 23 year old Company Commander with the 4th Infantry Division, responsible for the Central Highlands sector of the war. Among the many valuable lessons learned, Jim tells us about the joys of being a "Winter Ranger" (5:50), the Every Day's a Tuesday mindset (12:35), the proper Spit Shine technique (24:00), Race Cars (28:20) and Business tips (29:20). This episode was sponsored by the New England Chapter of t...
2024-02-2534 minManager Memo podcastCharge that Hill, Ranger Class 12/70Frank R. Casey, Patriot, and proud Military Veteran, discusses the lessons learned from the U.S. Army Ranger School. Along the way we consider the value of a person's word, the importance of adaptability and the necessity of mission accomplishment. Highlights include the exhilaration of freefalling while sleeping (17:15), the worth of a greasy mechanic (26:09), the impact of Bernie Madoff's Split, Strike, Conversion scam (35:03) and a Hedge Fund 101 primer (42:07). Watch Frank Casey on Netflix's "See No Evil: Ep 3. MADOFF: The Monster of Wall Street" I encourage our listeners to try Magic Mind, our po...
2024-02-1850 minManager Memo podcastFlip that HouseMichael Del Prete, Executive Director of the Arizona Real Estate Investors Association (AZREIA) shares his passion for Real Estate and its wealth creation superpower. Based in Phoenix, Mike states that he looks for problems not properties as he runs the numbers behind "flipping" a property. Along the way we learn about ARV (After Repair Value), the importance of seeing the invisible, and the understanding that "wealth is a team sport." AZREIA.org Magic Mind Creative Shots Use the code managermemo20 for a 40% discount on Magic Mind. The br...
2024-02-1134 minManager Memo podcastDigital NomadZach Oehlman, business developer, financial advisor, author and head "Coach" of Learn and Grow Rich shares lessons learned from his life of a world traveler, A.K.A., Indiana Oehlman. Along the way we discuss Intent, Grit, and Argentinian soccer. Intro and Outro music from the extraordinary Kenny Kilgore (Lowriders and Beautiful Rainy Day).
2024-02-0535 minManager Memo podcastMelody, Harmony, RhythmJonathan Taylor, professional musician and international concert artist provides his perspective on the power and influence of music. Along the way we discuss winning/losing, Houdini, Drake, Andres Segovia and a near death encounter in Targu Mures, Romania. Intro and Outro music from the Classical Guitar catalog of your guest - Jonathan Taylor
2024-01-2831 minManager Memo podcastS.P.A.R.K. MethodJC Bernstein explains how the S.P.A.R.K. method uncovers motivations and builds productive teams that show up and care. When managers find ways to connect with their employees, the impact is powerful, productive, and profitable. Find your SPARK today. Ignite Your Team: Using the SPARK Method Intro and outro music from the guitar riffs of the great Kenny Kilgore, Beautiful Rainy Day.
2024-01-2131 minManager Memo podcastLaw of Attraction with ActionJeanne Omlor, a visionary coach and online catalyst explains how to maximize profits and business impact. Along the way we discuss the importance of self belief, the Genius Zone, and Diamond Clients. Diamond Clients - Business Coach Music intro and outro from the brilliant guitar riffs of Kenny Kilgore, Beautiful Rainy Day.
2024-01-1428 minManager Memo podcastFeed the Starving CrowdMr. Jeff Barnes, former submariner, author, entrepreneur and founder of Digital Evolution Marketing Group, shares his wisdom on marketing and business success. Along the way we discuss "All Hands on Deck"", Angel Investors, tips on public speaking and freedom of speech. Digital Evolution Marketing Group - Jeff Barnes
2024-01-0740 minManager Memo podcastSharpening StoneFaris Aranki, CEO of Shiageto Consulting, explains his formula for sharpening business effectiveness - IQ x EQ x FQ = Success. Along the way we discuss WIIFM and WAMI, the Arsenal Football Club, Einstein, and Pokemon. Shiageto Consulting Intro and outro music from the brilliant guitar riffs of Kenny Kilgore.
2023-12-3122 minManager Memo podcastUnlimiting BeliefsKaren E. Brown, CEO of Exponential Results.com explains how neurolinguistic coaching, properly applied, can unlock the power of the unconscious mind. Along the way we discuss the "middle miles" of the Hawaii Iron Man and how that grueling race helped her discover 7 Keys to Unlimiting Your Beliefs. Intro and outro guitar riffs from the musical genius of Kenny Kilgore.
2023-12-2437 minManager Memo podcastEffortless ActionDarryl Kanouse, a technical product & engineering leader, author, musician and artist from Los Angeles shares his thoughts on Taoism, as applied to business. His book The Architect Way leans on the Tao Te Ching, providing a framework to help business leaders find their authentic self as they incorporate interconnectedness, balance and flow into their lives. Music intro and outplay from the hit Beautiful Rainy Day by the talented Kenny Kilgore.
2023-12-1733 minManager Memo podcastSo Good They Call You a FakeJoshua Lisec is the successful Ghost Writer who has helped publish more than 85 books. He shares his views on the value of brand development through book authorship and associated marketing. Lisec Ghostwriting "The Best Way to Say It" Music intro and outplay from the hit Beautiful Rainy Day by Kenny Kilgore.
2023-12-0428 minManager Memo podcastSettle - Present in the MomentThom Dennis, from London, England provides an inspriational reflection of power and its connection to leadership. Thom, the CEO of Serenity in Leadership, a consulting and executive coaching company, shares his deep wisdom on purpose driven business and the dynamic exchange between the masculine and feminine aspects of the self. Serenity in Leadership.com Intro and fade out music clips from the guitar master, Kenny Kilgore.
2023-11-2635 minManager Memo podcastSystems Set You FreeMark Osborne, technology trailblazer, author, musician, and B2B expert explains the importance of returning to the funadamentals of marketing. Along the way we learn a little about the importance of data analytics, John Mayer and Super Bowl Commercials. Free Download, "Are Your Leads Killing Your Business" Music clips throughout the pod are from the brilliance of Kenny Kilgore.
2023-11-1937 minManager Memo podcastFearless MarketerRandy Crane, aka, the Fearless Marketer, from Ontario, Canada explains his perspectives on selling based upon personal realtionships and emotion. Randy's website is - The Fearless Marketer Intro and out-tro music are from the musical talents of Kenny Kilgore.
2023-11-1231 minManager Memo podcastBe MoreKyle Gillette, a man of strong faith and the Founder of B.L.U.E. Shirt coaching speaks to those that wish to Be More, Do More, Have More, and Give More. Copies of his book can be obtained through the provided hyperlink (blueshirtcoaching.com/book). Right Now Leadership
2023-11-0639 minManager Memo podcastImpact CoachingTom Healy, Co-Founder of mentumm.com, an online, one-on-one performance improvement service, explains the importance of a personalized approach to coaching and mentorship. "Understanding what matters is the first step to maximize ROI." mentumm - online performance improvement Music credit and appreciation to Kenny Kilgore from his hit "Beautiful Rainy Day".
2023-10-1645 minManager Memo podcastBe Who You NeededDavid Kitchen, leadership coach, motivational speaker, and author explains his focus on "connection over content," establishing relationships first in building teams. Kitch, founder and CEO of Edge Leadership Academy reminds us about the WHY of leading and the importance of Character, Commitment, Communication, Consistency, and Creativity. A former DI Strength and Conditioning Coach he suggests we "rep" leadership to grow strong in our craft. The music lead in and fade out are clips from Beautiful Rainy Day from the talented Kenny Kilgore.
2023-08-2740 minManager Memo podcastOne Surf a DayLloyd Thompson, founder of VirtualDOO explains how busy business owners can be liberated from their daily operations to focus more on their passions and grand strategy; ultimately finding time to take that "one surf a day." Broadcasting from his base in Sydney, Australia, Lloyd explains the advantages of a Fractional Integrator Service (think - Director of Operations), the value of RoE (Return on Emotion), and the importance of establishing a company rhythm. VirtualDOO
2023-07-2948 minManager Memo podcastActionable FutureChet Sisk, futurist, change management leader, human, shares his call to action for the change needed to ensure a workable future. His belief in the possibility of a Level 1 Society, where people and processes are optimized, begins with the resurgence of social involvement, and engaged communities. In short, understanding how face-to-face human interaction is the only possible cure to combat the current global pandemic of loneliness. The music introduction and outplay is from Beautiful Rainy Day by the brilliant Kenny Kilgore.
2023-07-1051 minManager Memo podcastSimply NotedRick Elmore, former Arizona Wildcat, NFL linebacker and current CEO of Simply Noted shares his thoughts on the grit required to be a successful entrepreneur. His online service, simplynoted.com creates real pen-written notes, providing a personal touch to leave a lasting impression on clients and friends.
2023-02-1921 minManager Memo podcastThought Partner - ChatterBossValerie Trapunsky, former A-List personal assistant, and current CEO of ChatterBoss explains the benefits of her online executive assistant service. Valerie and her associates of ChatterBoss are matched to busy executives who seek to improve their efficiency, freeing the high-performing business leader of mundane tasks and maximizing their time to focus on those things that only they can do well. ChatterBoss allows the executive to be more intentional in action and thought. ChatterBoss
2023-01-1531 minManager Memo podcastSmart IndulgenceGlenn Gardone, President of Chocolette Distribution shares his views on establishing a company culture in support of Red Chocolate, the "world's premier, no sugar added chocolate." His advice to leaders and managers to keep punching through the mud is timely and valuable, providing motivation to bake your ideas to life.
2023-01-0827 minManager Memo podcastImprov through ConflictKatie McLaughlin explains the use of theater based improv as a technique to address and work through conflict in the work place. An experienced business professional with an extensive theater background, Katie helps organizations find their authentic self.
2023-01-0134 minManager Memo podcastOutsourced DatingKoen Geron, CEO of Hovalo describes his online service that provides dating support and coaching to busy business professionals. His focus is to create quality dates without wasting valuable time. Koen's advice - develop interest (I), entertain (E), and attract (A). https://hovalo.com/
2022-12-2532 minManager Memo podcastKnow what success looks likeBob Hunter, CEO of Oxford Pierpont shares the "steps to legitimacy" in regards to financing a new startup. Mr. Hunter explains the critical importance of knowing where you need to go and how proper capitalization makes that journey possible. mybusinesscredit.com https://oxfordpierpont.com/consultation/
2022-12-0435 minManager Memo podcastExternal SignificanceBeth Thorp speaks to "turning pain into purpose." After the tragic loss of their 18-year old son Mitchell, Beth and her husband Brad established the Mitchell Thorp Foundation to help families struggling through loss and sorrow. Beth explains how her personal heartbreak led to her book, A New Creation, which offers hope and illustrates the ripple effect of one life. Mitchell Thorp Foundation
2022-11-2734 minManager Memo podcastMining Bored ApesNicholas Gualtieri, a student at Nichols College, provides a blockchain primer explaining concepts like digital coin mining, NFTs, and the subjectivity of the Bored Ape Yacht Club. His insights are must listening for those mystified by the future of robot process automation. Note: at the time of our interview, the price of Bitcoin was $20.6K
2022-07-2532 minManager Memo podcastBias for ActionMilitary Fellows from the Security Studies Program of M.I.T. share their views on leadership or, as they state, "what right looks like." Their philosophy of leadership, grounded in dignity and respect offers lessons for all. Note: the views of these military officers do not represent the views of their branch of service nor the opinions of the Dept of Defense.
2022-05-3140 minManager Memo podcastThe Meaning of NoDr. Greg Susla, retired pharmacist with more than 45 years of experience in the profession shares a unique perspective on the meaning and impact of "NO." Organizational effectiveness and team morale suffers and employee attrition increases. Dr. Susla's career includes service as the ICU pharmacist at the National Institue of Health in Bethesda, MD and volunteer work as the National Naval Medical Center.
2022-05-2728 minManager Memo podcastEthical SEOBrandon Leibowitz, founder of SEO Optimizers shares the secrets to Search Engine Optimization. He explains the importance of page content and the critical role of backlinks. In the process we gain insight into how webiste clicks are translated into sales and profit. SEO Optimizers
2022-04-2331 minManager Memo podcastThe H.O.P.E. of JDS StudiosDiane Strand shares how her video production company, JDS studios "helps one person everyday" as her company teaches and promotes aspiring actors, media-technicians and entrepreneurs. From the Greenstreet Restaurant in Pasadena, CA., to stories of General Hospital and Last Man Standing, Strand instructs, inspires and entertains with her business tips - (1) Lead with the hook (2) Ask the right question (3) Catch your audience off guard
2022-04-1035 minManager Memo podcastLonely at the Top?Phil Fraser, a Business Sounding Board, explains the ups and downs of startups. From his successful sale of an online Bingo website to consulting stressed entrepreneurs, Phil provides direct and honest advice, reminding us it "doesn't need to be lonely at the top."
2022-02-0637 minManager Memo podcastMarketAtomy AcademyDanna Olivo, a business growth specialist explains the impact of focused education and strategic collaboration to the micro-business owner. See it. Prove it. Build it. Fund it. Grow it.
2022-01-2330 minManager Memo podcastConsistency, Clarity, CourageKristin Burke, a success coach, helps others maximize their potential and achieve their definitions of success. Most passionate about empowering women, in this podcast she explains her belief in progress over perfection and living life by design rather than default.
2022-01-1628 minManager Memo podcastWe Speak Our ExistenceDr. Troy Hall, author, speaker, and talent retention expert, shares the importance of Cohension Culture and how it impacts group and personal performance. Belonging, value and shared commitment are explored as critical components of business and life success. Dr. Hall also discusses his recent audiobook publication - Fanny Rules: A Mother's Leadership Lessons that Never Grow Old.
2022-01-0937 minManager Memo podcastOld Ironsides - USS ConstitutionAnthony Barnardo, scholar, patriot, and former sailor, United States Navy is our guest. Tony served aboard the USS Constitution, Old Ironsides, from 2008 to 2011 as part of the crew, a "special duty billet." His rank at the time was Aviation Electrician Mate 2nd Class Petty Officer. AE2 Barnardo shares what it meant to be a sailor on America's Ship of State. Julian Carmichael's Screenager as musical intro and background.
2022-01-0233 minManager Memo podcastThe Lou Everett GroupSherri McManus and Lou Everett of the Lou Everett Group provide insights on leadership and the value of an intentional mindset. Learn, Experience, Apply, Develop, Evaluate and Repeat - the concepts behind the acronym of L.E.A.D.E.R.S.
2021-10-0927 minManager Memo podcastFoul BallsJordan Skopp, advocate for foul ball victims, describes the unique situation of injuries at America's pastime - baseball games. An average of 20,000 foul balls fly around the ballparks of MLB with 2 to 3 times that number at the minor league parks. Jordan provides ideas on what to do about this risk to the fans. The first step is to have an honest discussion about the issue.
2021-10-0235 minManager Memo podcastThe Hard Work of TalentRockwell Valentine, recent graduate of The Woodstock Academy in Woodstock, CT shares his passion for music and explains his views on talent, Louis Armstrong, Dizzy Gillespie, and the genres of jazz. From the proper use of duct tape to salvage a janky horn to the harm of "labels" Rockwell educates as he entertains.
2021-08-1627 minManager Memo podcastRight Plan, Right Mindset, Right PeoplePeter Christian, author, speaker, business consultant, shares his expertise and organizational effectiveness tips developed from more than 25 years of business experience. From crayons to the C-Suite, Pete has seen it all and has been part of exceptional corporate growth.
2021-07-3142 minManager Memo podcastOur Pain Becomes our PathSyklar Lewis founder of Rise Up Kings speaks to the importance of work-life balance. He describes the importance of the pillars of Faith, Family, Fitness, and Finance in developing a fresh understanding of what it means to be a man in today's society. Admittedly "Powered by God", Skylar has effectively balanced a Warrior/Worshiper ethos into a life mission to empower others.
2021-07-2423 minManager Memo podcastSet Up: Timeless Leadership SkillsMark Noon, author, executive coach, and motivational speaker shares leadership tips. He explains the importance of deliberate planning, individual development, consistent communication, and a healthy dose of fun. Along the way he describes the significance of giant crossword puzzles and water-pistols. Take a "Minute to Begin It." You won't regret the time spent. LeadershipTen.org
2021-05-2428 minManager Memo podcastiB4e CoachingCoach Harlan Hammack explains the importance of courage in business and life in a captivating interview focused on bespoke leadership training. Coach Harlan describes how adhering to his RSSCO methodology generates business success. You can learn more from Coach Harlan by subscribing to his podcast, The Courage to Lead.
2021-05-1031 minManager Memo podcastMission First - People AlwaysThe Military Fellows of the Security Studies Program (SSP) of MIT provide their views on leadership and service to others. USMC Lieutenant Colonel, John Black; USAF Lieutenant Colonel, Brian Novchich; US Navy Commander Trevor Prouty; Army Colonel Molly Solsbury and Army Colonel Scott Synowiez speak from the collective wisdom of over 100 years of military service and dozens on deployments into hostile zones. These American heroes offer that leadership is about others and explain why. A profoundly important listen.
2021-05-0241 min
Business Infrastructure - Curing Back Office Blues147: Diversity, Digital Transformation & Hiring Veterans with Len SamborowskiLen Samborowski moved up the ranks to become a Colonel in the U.S. Army. Realizing he would not become a General, he retired after 30 years. Transitioning to civilian life led him to an assistant football coach position and later a college professor, but it did not come without challenges. In this episode, Len shares why a veteran’s knowledge of the latest technologies, experience being around different people, and a mission-focused work ethic can serve businesses well. https://businessinfrastructure.tv/
2021-05-0258 minManager Memo podcastMeaningful LeadershipDr. Joel Schlesinger, a scholar, author, and award-winning organizational leader, provides perspective of the context that surrounds leadership. Using the historical heroes of his book, (Risk-takers: American Leaders in Desperate Times) Joel describes the traits and character of Washington, Lincoln, Lee, FDR, and Katharine Graham that manifest in response to crises. Schlesinger's discourse provides valuable amplification on the art of achieving results.
2021-04-2134 minManager Memo podcastUniversal 3rd GoodNick Prouten, LODE Project Ambassador, enlightens on the power and security of blockchain and bitcoin. (www.lode.one) Describing the current financial environment as a "wild west" digital transformation, Nicholas explains how blockchain and bitcoin offer nothing less than the transparency of finance and the democratization of money. Suggesting there is always a need for a universal 3rd good to demonstrate the value of money, he explains how the LODE AUX and AGX coins do just that by providing tokens linked to the value of 1 ounce of precious metals. Along the way we...
2021-04-1132 minManager Memo podcastValue-based BudgetingKate Grayson, a money coach from Chicago, Illinois offers her perspective on matching values to budgeting, an effective way to redirect your mindless spending. In the process freedom and flexibility are achieved and personal stress mitigated. Check out her website - BeyondMoney.co
2021-04-0424 minManager Memo podcastWhat it's Worth!Bharat Kanodia, the creative force behind the YouTube Channel - "What It's Worth" explains the importance of a realistic value assessment of your business. The founder of Veristrat, Bharat has been in business valuation since 2000 and has valued assets in real estate, industrial, personal property and financial assets including some unique assets i.e., the Golden Gate Bridge, NYC subway system, and Las Vegas casinos.
2021-03-2722 minManager Memo podcastPour into PeopleHigh energy, driven, organized - Tyzer Evans provides lessons on improving sales by recognizing your why, embracing accountability and asking great questions. From J(ocko) to Z(iglar) Tyzer explains the link between Grind, Sell, and Elevate.
2021-03-2127 minManager Memo podcastBillionaires in BoxersPhil Pelucha, the creative force behind Billionaires in Boxers, explains how the authentic media of podcasting can be your VIP backstage pass to "level up" your business network. In a rapid-fire interview, Phil suggests that with the right mentorship, you can build international credibility for domestic dominance. He also laments on the struggles of Liverpool F.C., his hometown team, currently 8th in the Premier League. Try to keep up!
2021-03-1434 minManager Memo podcastFocused and FierceAlicia Butler Pierre, author, entrepreneur and CEO of Equilibria, Inc. provides insights on infrastructure solutions to back-office blues. Covering a wide range of topics including seven elements of operations management, business developmental during the time of COVID, software tools, and Atlanta based Egyptologists, Ms. Pierre entertains as she educates us about the importance of process design and control.
2021-03-0639 minManager Memo podcastMoxie BookkeepingEan Price Murphy offers her views on the power of the Profit-First Cash Management System. Evolving from bankruptcy to solvency and growth as a successful entrepreneur, Ean's company, Moxie, helps small business owners build confidence in their accounting systems. Her holistic perspective of accounting provides the why and the "so what" along with the bottom line. E.P.M. has found her purpose – to organize money ledgers in a way that adds intentionality to financial decisions.
2021-02-2729 minManager Memo podcastThe Importance of Scientific TruthDr. Ken Szajda covers a wide array of topics explaining how truth adds value to our lives – in investments, healthcare, and business. Ken, an M.I.T. trained Electrical Engineer and CEO of Trilicon, LLC., suggests that we pay attention to the science but recognize what is practical and rationale in our decision process. He advocates to make "technology work for you" and that, sometimes, the low-tech solution is the right choice – "Buy the paperback. Wear the mask."
2021-02-2031 minManager Memo podcastAn Eclectic VoiceRichard Allen, an entrepreneur, educator and thought leader with more than 30 years of management experience in a variety of fields from cybersecurity to healthcare, aerospace engineering to eCommerce offers rich tips for success. Mr. Allen explains the value of "loud voices," single-thread organizations, multi-project portfolios, cash-cow balance, channel management and Sprint Planning.
2021-02-1332 minManager Memo podcastValue add of Competitive IntelligenceLaila Jones, Director of Global Market Intelligence, Dassault Systemes explains how the proper application of competitive intelligence (CI) adds value to life, from personal relationships to corporate mergers. Distinguishing between Open and Direct Intelligence, Laila offers that no business is too big nor too small to benefit from CI; helping to shape market strategy, position the sales force, or scope divestitures and acquisitions. Enjoy Laila's advice on how to read between the lines and extract truth from the marketing hype.
2021-02-0630 minManager Memo podcastCourage to Choose CivilityLew Bayer, author, entrepreneur, and President of the Center for Organizational Cultural Competence explains the importance of civility in culture and business. Through measuring and training of social intelligence, cultural competence, system thinking and continuous learning she helps increase efficiency and effectiveness (profits). Her mission to "ease the experience of others" extends from engagement with children to corporate CEO's. Wisdom and courage encouragement for all.
2021-01-1839 minManager Memo podcastThe Discipline of NowEric M. Twiggs, author of the Discipline of Now shares ideas on how to find purpose and fulfillment by shortening the gap from intention to action. Find out more about Mr. Twiggs through his Facebook group: What Now Movement
2021-01-1028 minManager Memo podcastIrresistible OffersVinnie Fisher, Esq., marketer, serial entrepreneur, and leader of FullyAccountable.com shares the values of his company culture and the elements of his CEO mindset that provide business accelerants for profit and efficiency. Resident on the "right side" of the eBusiness line, Mr. Fisher explains how, with commitment, competence and caring businesses can build irresistible offers tied to success.
2021-01-0326 minManager Memo podcastHappy ProgressAlex Harris shares his ideas on intentionality as a path to success. An author and public speaker, Alex has created the Happy Progress website to explain how progress equals happiness. As a consultant on market optimization, Alex suggests that every new venture should be an experiment of our unique value propositions.
2020-12-2524 minManager Memo podcast(Re)Build the BridgeAngel Ribo, CEO of Divine Human Ventures shares his wisdom on the three essential elements of business (and life!). Originally from Barcelona, Spain, with stops along the way in London, Europe, and Latin America, Mr. Ribo resides in Plano, Texas where he helps increase sales by maximizing human potential.
2020-12-1830 minManager Memo podcastBe Insane or Be the SameBrenden Kumarasamy, a 20-something entrepreneur from Montreal, Canada is the founder of Master Talk, a YouTube channel focused on improving public speaker skills. Brenden asks - "How would the world change if you were an incredible speaker?" Kumarasamy, demonstrating his mantra of "Show, don't tell" displays his profound verbal skills as he walks us through a random word exercise, molding and subduing "pontificate" to "season his meal."
2020-10-1125 minManager Memo podcastIt's About Time!Darrien Waugh, a 21-year-old from Gardner, Massachusetts and a General Business Major at Nichols College shares his views on racism and the need for communication. Wise beyond his years, he cautions of our tendency to "trickle down" outrage until our motivation wanes to futility. Darrien suggests looking at reasons behind the action, from both the victim and the perpetrator, to begin to understand the "why." Hopeful but realistic Mr. Waugh knows that fighting racism is a multi-generational commitment and one that he accepts toward his dream to leave an impact.
2020-07-2321 minManager Memo podcast8 Years in LearningIn this special diversity edition of Manager Memo Adrian Jordan describes an eight year journey to his dream - a college degree. Adrian discloses how, despite battling with learning issues, he achieved success with the help of a supportive community and strong-willed mother. Finally, Adrian describes his disturbing encounters with racism and provides thoughts on a way forward.
2020-07-1231 minManager Memo podcastEducation in the time of COVID-19Four educators share thoughts on caring for and teaching students in the midst of the COVID-19 pandemic. This podcast was recorded on 22 May as a forum supported by Nichols College in Dudley, MA.
2020-05-2448 minManager Memo podcastIt's more than the Punch!Paul Parks, a young entrepreneur and director of a Martial Arts studio in North Attleboro, MA shares his thoughts on business and how martial arts can impart life skills. Following a servant leader approach to business, Mr. Parks explains his philosophy - "You can always count on me." An approach to business with an emphasis on team culture and trusting his supported team to focus on the customer. A must listen for young entrepreneurs or anyone interested in listening to the inspiring wisdom of a leader destined for greatness.
2020-03-0132 minManager Memo podcastGrace Under Fire, Coach Pam BortonPam Borton of Borton Partners Executive coaching talks about high performance with grace under fire.
2020-01-0525 minManager Memo podcastmore Memos 2Guest hosts Dylan Delaney and Hope Rudzinski chat with Professor Wayne-Daniel Berard, long time faculty member of Nichols College. Professor Berard has taught English, Philosophy, and Spirituality for more than 34 years. A well loved and respected mensch, Wayne-Daniel is an important cornerstone of Nichols culture and folklore.
2019-11-1014 minManager Memo podcastmore MemosMarc Richard and Jacobee Burpee run down the NFL games of Week 9. Marc provides his take on the winners against the spread, money line, and over/under. Note: for entertainment only!
2019-11-0211 minManager Memo podcastMikey's Mint Chocolate ChunkTaylor Kerr, young entrepreneur and uplifting source of positive energy, describes the steps take to revitalize an Ice Cream store in New Britain, Connecticut.
2019-10-0526 minManager Memo podcast105 Game, 3 Point PerfectionA fun time spent with one of my favorite BB players, Marcos Echevarria. While this pod is focused on successful business owners and entrepreneurs sharing their tips, I don't think it's a far stretch to hear the story of an All-American hoopster. Marcos was all "bizness" on the court. Significantly, he worked just as hard in the classroom. If you like basketball or sports, you'll love this pod.
2019-09-2125 minManager Memo podcastStaying Small with a Big HeartVirginia Beach Counselling and Wellness was founded in 2014 by Natalie Wingfield, a young entrepreneur from Virginia Beach, Virginia. Initially a bare bone operation with Ms. Wingfield playing all the "instruments in the orchestra" her business has expanded to a vibrant mental health practice where more than 120 clients a week receive compassionate treatment across a diverse range of Evidence Based Counselling techniques. In this Pod, Natalie shares her start-up story, one that required a large investment of sweat equity and an equal measure of introverted Grit.
2019-08-3122 minManager Memo podcastFrom Ego to SocksAbrahima Kourouma, a native of the west African nation of Guinea offers his thoughts on life success. In 2017 Kourouma was nominated as the Chief Information Officer for the Electronic & Information Agency of Guinea. In this role Abrahima supervises the integration of technology across governmental departments. Abrahima offers to put your ego aside and link your actions to the organization's vision. He explains his personal philosophy - "Sometimes, in order to jump further, you need to take a step back. You will enjoy Kourouma's quiet but inspiring message.
2019-08-1623 minManager Memo podcastPouring out some hot Dunkin'Mr. Bill Daly a successful entrepreneur with 30 (and counting) Dunkin' Donuts stores, talks with Manager Memo about his experience as a franchise owner. Bill serves up a bit of Dunkin' history and adds a turbo shot of advice for wanna-be franchisees.
2019-08-0341 minManager Memo podcastMM21 - Maslow ManagementThis week's podcast is an "academic rift" on Maslow's Hierarchy of Needs as applied to management. Using Abraham Maslow's (1943) theory of psychological health, the levels of the hierarchy are applied to business development and management of employees. Professor Len Samborowski suggests that there is money to be made and businesses to be designed across all levels of Maslow's intellectual construct. Labeling his ideas as Maslow Management, Dr. Sam addresses the physiological, Safety, Love/Belonging, Esteem and Self-Actualized level of the hierarchy. He concludes by stating you cannot expect level 5 efficiency if...
2017-07-0918 min