Shows
The New Manager Playbook with Lia Garvin190: Three Simple Mistakes That Wreak Havok on HiringHiring mistakes are expensive—and avoidable. Learn how to hire well and protect your team. Subscribe for weekly manager tips!In this episode of the New Manager Playbook, Lia Garvin unpacks the three most common hiring mistakes that derail teams and cost businesses time, money, and high-performing talent. You’ll learn why moving too fast, underpaying, or hiring "divas" can wreck your team culture—and what to do instead. Perfect for new managers, small business owners, and HR leads looking to build strong, sustainable teams.Hiring well isn’t just a skill—it’s your best defense...2025-07-2920 minThe New Manager Playbook with Lia Garvin189: The Hidden Cost of AI Leadership- Why Shortcuts Hurt Your TeamAre you using AI in leadership or just hiding behind it? Discover how shortcuts like AI video clones and ChatGPT strategies are killing trust. Subscribe for more real-talk on leadership!What You’ll Learn:Why overusing AI as a leader can damage team trust and engagementReal-world stories about AI video clones, copy-pasted strategies, and feedback gone wrongHow to use AI to elevate—not replace—your leadership presenceSimple tips to stay connected with your team (even when you’re busy!)AI in leadership is everywhere but are you leveraging it to connect or to check ou...2025-07-2213 minThe New Manager Playbook with Lia Garvin188: Three Keys to Manage Contractors Without the HeadacheYour freelancer blew the deadline—now what? Learn how to manage freelancers the right way. Subscribe for more leadership tips!What You’ll Learn:Why fractional talent often fails to meet expectations—and how to fix it3 proven freelancer management tips that actually workHow to set expectations and onboard freelancers effectivelyWhat to do when a freelancer misses a deadline or underdeliversManaging freelancers shouldn’t feel like babysitting but without the right systems, it does. In this episode of The New Manager Playbook, Lia Garvin dives deep into the freelancer horror stories so many fou...2025-07-1516 minThe New Manager Playbook with Lia Garvin187: Feel Like Your Team Doesn't Care Anymore? Here's How to Solve It.In this episode of the New Manager Playbook, Lia Garvin tackles the growing frustration managers face—disengaged teams, missed deadlines, and a lack of accountability. Discover how to shift from confirmation bias to clarity, set powerful expectations, and blend AI with your leadership skills to reignite ownership. Learn how to integrate AI into people management, drive performance with empathy, and improve team culture without micromanaging.If you’re a leader feeling like your team is coasting or dropping the ball, this episode is your reality check. Lia breaks down the perception vs. experience gap that fuels...2025-07-0814 minThe New Manager Playbook with Lia Garvin186: Your Team’s Overdoing it With AI- Here's What to DoAI tools can help—but what happens when your team leans on them too much? Discover how new managers can regain control, set clear expectations, and lead with purpose in an AI-driven workplace. Subscribe now for real-world leadership tools!What You’ll Learn in This Episode:How to manage AI usage in the workplace with intentionSigns your team may be overrelying on AI—and how to respondHow to lead with AI, not get replaced by itWhat to do with the time saved by automation and AI productivity toolsSetting expectations with freelancers and remote teamsRethinking employee performance in the...2025-07-0113 minThe New Manager Playbook with Lia Garvin185: AI Isn’t the Solution Unless You Know the Problem FirstToo many leaders are jumping into AI hoping it’ll fix their workflows—but without clarity on what needs fixing, it might just make things worse.What You’ll Learn:How to identify the real problems AI should solve in your team.The biggest AI misuse traps managers fall into.A decision-making framework for evaluating automation tools.When AI helps—and when human leadership is irreplaceable.In this episode of The New Manager Playbook, Lia Garvin breaks down a critical leadership skill for the AI era: discernment. With businesses rushing to adopt automation, Lia expl...2025-06-2413 minThe New Manager Playbook with Lia Garvin184: Are Managers the Easiest Role to Automate? Think AgainIn this episode of The New Manager Playbook, Lia Garvin takes on a bold claim made by Sergey Brin — that managers are the easiest roles to automate. Drawing from her experience at tech giants like Google, Apple, and Microsoft, Lia argues that great managers are far from obsolete — they're essential. Learn why leadership, empathy, and cross-functional communication remain irreplaceable in the age of AI.You’ll learn:Why management is more than task delegationWhich aspects of management can and should be automatedWhat leadership skills are truly irreplaceableHow to future-proof your role in the AI-driven workpla...2025-06-1713 minThe New Manager Playbook with Lia Garvin183: How to Build a Culture of Accountability Without MicromanagingMissed deadlines, unclear expectations, and endless meetings? These aren’t random problems—they’re symptoms of a deeper issue: lack of accountability. In this episode, discover how to fix that. Subscribe now!In this powerful episode, Lia Garvin breaks down what accountability really means (spoiler: it’s not blame or punishment) and how to create a team culture rooted in ownership. Learn practical tools to shift your team's mindset, build psychological safety, and stop wasting time and money on repeated mistakes. Accountability gets a bad rap. Too often, it’s mistaken for finger-pointing or harsh discipline...2025-06-1016 minThe New Manager Playbook with Lia Garvin182: Still Drowning in Meetings? Here’s How Smart Managers Reclaim Their TimeStill Drowning in Meetings? Here’s How Smart Managers Reclaim Their TimeFeeling overwhelmed? Here's how managers can reclaim 5+ hours every week. Subscribe now!In this episode of The New Manager Playbook, Lia Garvin tackles a challenge every leader faces: not having enough time. If you're a manager drowning in meetings, tasks, and pressure from above, this episode is your wake-up call. Learn how to reclaim your time, empower your team, and finally breathe again. Lia breaks down four powerful time-saving strategies—from delegating with purpose to defining what won’t get done.Whethe...2025-06-0318 minThe New Manager Playbook with Lia Garvin181: The #1 Reason Teams Get Burned Out That No One Talks AboutIs constant change in your team leaving everyone confused, frustrated, or burned out? In this Ask Me Anything episode of The New Manager Playbook, Lia Garvin dives into the hidden reason so many teams lose steam: unclear expectations in constantly shifting roles.Responding to a powerful question from Stephanie, a rapidly scaling business owner, Lia shares how to maintain engagement while restructuring. You'll learn how to build clarity into flexible environments, set role expectations early, and lead with confidence—even when priorities shift daily.🙋 Submit your question: https://liagarvin.com/podcast 📧...2025-05-2713 minThe New Manager Playbook with Lia Garvin180: How to Lead Through Uncertainty Without Losing Your TeamStressed about layoffs, burnout, or quiet quitting? Learn how to lead with clarity when everything feels chaotic. Subscribe for weekly manager tips!In this episode of the New Manager Playbook, Lia Garvin tackles one of today’s most pressing leadership challenges: navigating uncertainty without burning out—or losing your best people. From AI disruptions to economic shifts and employee burnout, leaders are under intense pressure. But what if your assumptions about your team are wrong?Lia reveals how to close the communication gap between managers and employees, manage your own reactivity, and prevent high performers from...2025-05-2015 minThe New Manager Playbook with Lia Garvin179: The Secret to Overcoming Imposter Syndrome as a New LeaderEvery new manager faces it—that creeping feeling of "Am I really cut out for this?" If you've recently stepped into a leadership role or have ever doubted your capabilities as a manager, this episode is for you. In this empowering edition of The New Manager Playbook, host and leadership coach Lia Garvin tackles imposter syndrome head-on and offers real strategies to overcome it and lead with confidence from day one.Whether you're managing former peers, stepping into a leadership role at a new company, or leveling up to a senior position, imposter fe...2025-05-1311 minThe New Manager Playbook with Lia Garvin178: Stop Sugarcoating- How Real Leaders Give Feedback That Actually WorksIn this episode of The New Manager Playbook, leadership expert Lia Garvin tackles one of the most misunderstood topics in the workplace: giving feedback that actually helps your team grow—even if it makes them uncomfortable.Many new (and experienced) managers avoid feedback because they fear how it will be received. But here's the truth: growth doesn't happen in the comfort zone. If you're wondering how to help your team develop high standards, accountability, and resilience, this episode is your blueprint.What You’ll Learn in This Episode:The right mind...2025-05-0617 minThe New Manager Playbook with Lia Garvin177: Stop Waking Up at 3AM Worried About Your Team- Do This InsteadEver wake up at 3AM worrying if your team is on track? You're not alone—and better yet, you don't have to live like that anymore.In this game-changing episode of the New Manager Playbook, Lia Garvin introduces the ultimate management hack: the Snippets Template—a simple but powerful weekly update system designed to give you total clarity without micromanaging. Whether you manage a remote team, run a small business, or lead in a corporate environment, this is the tool you’ve been missing.If you’re tired of juggling endless task-tracking systems, feeling out of the l...2025-04-2914 minThe New Manager Playbook with Lia Garvin176: This ONE Mistake Is Costing Your Team Thousands Every WeekWhen budgets tighten, what’s the first thing to go? Training, coaching, and team support. But as leadership expert Lia Garvin reveals in this episode of The New Manager Playbook, that’s one of the most expensive mistakes a business can make.Lia breaks down the true cost of inaction—from poor delegation and team inefficiencies to low morale, preventable turnover, and lost revenue. Drawing on real stories from small businesses and corporate teams, she shows how failing to invest in your team’s growth silently drains your profits.Whether you’re a founder, people manager, o...2025-04-2211 minThe New Manager Playbook with Lia Garvin175: You Got Promoted—How to Manage Former Peers Without Losing ControlFeeling awkward or unsure about managing friends or former teammates? You’re not alone—and you don’t have to figure it out the hard way. In this episode of The New Manager Playbook, Lia Garvin breaks down one of the toughest leadership transitions—going from peer to boss—and shares real stories, hard lessons, and actionable strategies to help you lead with confidence, authority, and empathy.Whether you're a first-time manager, newly promoted, or coaching others through this tricky leadership shift, this episode is packed with insights you won’t want to miss.What You...2025-04-1513 minThe New Manager Playbook with Lia Garvin174: How to Keep Your Best Team Members During Uncertain TimesAre you constantly losing top talent and left wondering why? You're not alone—but you can prevent it. In this episode of The New Manager Playbook, Lia Garvin uncovers the hard truth about preventable employee turnover and shows managers exactly how to stop being blindsided when team members quit.With research-backed insights and real-world strategies, you'll learn how to recognize the early signs of disengagement, have meaningful check-ins, and hold career development conversations that retain your high performers. Lia breaks down the true cost of turnover (hint: it's higher than you think) and gi...2025-04-0811 minThe New Manager Playbook with Lia Garvin172: You Got Promoted… Now What? The Truth About Leading for the First TimeThink becoming a manager is just doing your old job—with people? Think again.In the very first episode of The New Manager Playbook, author and leadership coach Lia Garvin breaks down the biggest misconception new managers face: believing it’s the same job with extra meetings. Spoiler alert—it’s not.Whether you were just promoted, leading peers for the first time, or feeling like you're “faking it till you make it,” this episode will hit home. In This Episode, You’ll Learn:✅ The #1 mindset shift new managers must make to lead effective...2025-04-0111 minThe New Manager Playbook with Lia Garvin173: Still Doing Everything Yourself? Here’s the Real Reason You Can’t Let GoThink your team isn’t ready or you just don’t have time to delegate? Think again.In this episode of The New Manager Playbook, leadership coach and author Lia Garvin reveals the surprising truth behind why delegation is so hard—and spoiler: it’s not a workload problem, it’s a trust issue.If you're a new or overwhelmed manager feeling like you have to do everything yourself, this is your wake-up call. Learn how to overcome hidden trust barriers, manage up effectively, and set your team—and yourself—up for scalable success.What You’ll Le...2025-04-0113 min
The New Manager Playbook with Lia Garvin163: BOOK LAUNCH DAY! The New Manager Playbook is here!Ready to finally feel a sense of ease when it comes to managing your team?Then look no further because today is launch day for The New Manager Playbook! In this special Monday episode, I’m sharing the story behind the book and how it’s designed to help you manage with ease and confidence. Whether you’re a new manager or an experienced leader facing new challenges, this book is packed with actionable tools to support you every step of the way.🎙️ Key Takeaways:[0:00] Launch day excitement and why this book is so needed.2025-01-2711 min
The New Manager Playbook with Lia Garvin162: How to nail leading a team outside your area of expertiseEver found yourself managing a team where you don't have direct experience in their field? I've been there, and I know how nerve-wracking it can be. In Episode 162 of Managing Made Simple, I'm sharing one of the biggest mistakes I see managers make in this situation: downplaying their own expertise.It might seem humble, but trust me, this can seriously backfire. Your team needs a confident leader, someone who can guide them and provide support. I'll share some practical tips on how to effectively lead a team outside your area of expertise, including how to ac...2025-01-2111 min
The New Manager Playbook with Lia Garvin161: The real reason people are quitting your team... and how to stop itEver had a boss who made you dread coming to work? It happens more than we like to admit. But here’s the good news: Being a great manager isn’t about being perfect. It’s about creating an environment where your team feels supported, valued, and motivated to give their best.In Episode 161 of Managing Made Simple, I’m sharing three habits that can unknowingly push team members away—and how to turn them into strategies that build trust, engagement, and retention:Doing instead of delegating: Learn how to empower your team by letting go of control...2025-01-1411 min
The New Manager Playbook with Lia Garvin160: Inside The New Manager Playbook - The secret to balancing team demands and leadership pressureManaging a team is hard, but managing in the middle—between the needs of your team and the demands of leadership—can feel like you’re walking a tightrope. Your team needs support, your boss wants results, and somehow, everything lands on your plate.In episode 160 of Managing Made Simple, I’m sharing a key strategy from The New Manager Playbook to help you navigate these competing priorities without burning out.Discover how to set clear intentions and build trust in a way that reduces stress and makes managing easier.Key Takeaways with Timestam...2025-01-0907 min
The New Manager Playbook with Lia Garvin159: Boost productivity by removing this hidden time-wasterEver wonder why your to-do list never gets done? The answer might surprise you—it’s context switching.In Episode 159, I unpack how constantly jumping between tasks drains your energy and productivity. But don’t worry, I’ve got solutions!🎙️ Key takeaways:[0:00] Intro: Why managers feel like they’re drowning in tasks[1:20] The real cost of context switching (hint: it’s more than time)[3:45] Simple ways to organize your calendar for better focus[6:15] Practical tips to manage your week and reduce task overload📚 Ready to manage with more confidence? My book, The New Man...2025-01-0712 min
The New Manager Playbook with Lia Garvin158: Inside The New Manager Playbook - How to delegate and get your time backEver feel like you’re drowning in tasks with no time to breathe? In Episode 158 of Managing Made Simple, I dive into how to get your time back by delegating smarter and reducing meeting overload.🎙️ Key Takeaways:[0:00] Intro: The constant pressure of not enough time.[1:19] Why meeting overload is holding you back.[3:08] Training your team to step up and lead.[4:48] The mindset shift that will free up your schedule.📚 The New Manager Playbook launches January 27th! Join the list for exclusive bonuses—Click here to sign up.Need help managing you...2025-01-0206 min
The New Manager Playbook with Lia Garvin157: Balancing promotion ambitions against the current workloadWhat do we do when our team member is eager to get to their promotion, so they start moving away from their current responsibilities, thinking those will hold them back? We want to support our team members' ambitions, but they job they're in right now still has to get done. In Episode 157 of Managing Made Simple, I dive into how to keep your team engaged in their current role while supporting their career goals.🎙️ Key Takeaways:[0:00] Intro: The challenge of balancing growth and focus.[1:13] Why team members lose sight of current respon...2024-12-3110 min
The New Manager Playbook with Lia Garvin156: Inside The New Manager Playbook - How people pleasing costs us respect on our teamWe all want to be liked - it's human nature! But when we lean on this too hard as a manager, it can actually work against us, leading to having a team that isn't confident in our ability to lead. In this episode of Managing Made Simple, I talk about how avoid the "wanting to be liked" trap and build trust and respect, which in turn, often leads to our teams liking us better anyway. Wins all around. Key Topics Covered:[0:00] Why people-pleasing can damage your leadership credibility.[3:00] Strategies for setting expectations wh...2024-12-2607 min
The New Manager Playbook with Lia Garvin155: Where we go wrong with managing up, and how to do it rightCould the way you're advocating for your team actually be working against you?Spoiler: yes, the answer is yes.When we're under a lot of pressure, it can be easy to pass this along to our higher-ups, trying to get some relief for our team. But when we sound the alarms without coming with solutions, our own leaders can lose confidence in our abilities.In this episode, I talk about how to effectively manage up, one of the most important ways to earn respect from both your team and own managers....2024-12-2410 min
The New Manager Playbook with Lia Garvin154: Inside The New Manager Playbook - The secret to building trust with your teamTrust is everything when it comes to managing teams, but building it takes intention and consistency. In this episode of Managing Made Simple, I share how to recognize trust gaps, the impact of trust on delegation and accountability, and practical ways to foster mutual trust in your team.Key Topics Covered:[0:00] Why trust matters for managers and teams.[2:13] How trust impacts delegation, micromanagement, and accountability.[4:50] Quick strategies to build trust with your team.--WORK WITH LIA:How many times have you thought "I wish this whole managing people...2024-12-1906 min
The New Manager Playbook with Lia Garvin153: One of the easiest tools for driving higher engagement and retentionHow do you get your team to invest more in their work?It's actually really simple. You show them you're invested in *them*. As we approach the end of the year, now is the time to proactively invest in your team to ensure success in 2025. In this episode, I dive into how being intentional with team support, feedback, and culture-building sets you apart as a leader and builds unstoppable teams. Whether your team is facing challenges or already excelling, proactively showing your teams you are invested in their success is a gam...2024-12-1711 min
The New Manager Playbook with Lia Garvin151: The MOST important step of holding people accountable that you're probably missingThere's a good chance you're missing the MOST important step in holding your teams accountable. Most managers are. What's that step, you ask? The follow through. So many times as leaders, we set clear expectations and then stop right there, forgetting that there's a critical check point we have to do on the other side. In this episode, I share how to move your team from simply completing tasks to taking full ownership of their responsibilities - and the true enabler of accountability: the follow through. Key Topics Covered:The True Meaning of...2024-12-1010 min
The New Manager Playbook with Lia Garvin150: Inside The New Manager Playbook - Why you need this bookIn this episode, I share why I wrote The New Manager Playbook and how it’s designed to support new managers and seasoned leaders alike. From my own experience in Big Tech to insights from my workshops and trainings, this book is your go-to resource for making managing easier and more effective.💡 Tune in to learn:Why many managers feel unprepared for the role.The biggest challenges new managers face.How this book simplifies the hard stuff so you can focus on what matters: leading effectively.Join the launch notification list to be first to know...2024-12-0506 min
The New Manager Playbook with Lia Garvin149: Your job titles might be leading to high turnover. How to fix it.Ever wonder why job titles matter so much to your team? It's more than just a nameplate—titles shape clarity, recognition, and growth paths in any organization. In this episode, I unpack the two key motivators behind title discussions and how you can approach them as a leader. Whether you're navigating requests for more clarity or grappling with the pressure to align titles with experience, this episode gives actionable insights to help you strike the right balance for your team.Key Topics Covered:Why Titles Matter [0:00]Unpacking why titles impact clarity and recognition in your te...2024-12-0314 min
The New Manager Playbook with Lia Garvin148: Want to avoid feedback conversations from going off the rails? Do this.What do you do when feedback doesn’t land the way you’d hoped? In this episode of Managing Made Simple, I dive into a common challenge for managers—team members who respond defensively to feedback—and share actionable strategies for resetting expectations.Key Topics Covered:Feedback Gone Wrong [0:00]How to navigate situations where your feedback is brushed off or met with defensiveness.Resetting Norms [4:12]Tips for re-establishing communication norms and setting the tone for respect.Making Feedback Actionable [9:15]Using SPI (Situation, Behavior, Impact) to deliver clear and actionable feedback.Giving effective feedback...2024-11-2613 min
The New Manager Playbook with Lia Garvin147: Three signs you’re micromanaging (and how to stop)Are you micromanaging without realizing it? In this special episode, I share a guest appearance on the How to Be Awesome at Your Job podcast, where we explore how to spot the signs of micromanagement and take steps to overcome it.Key Topics Covered:Too Many Meetings? [0:00]How being in every meeting could be holding your team back.Decision Overload [6:12]Why making every decision for your team stifles their growth—and your time.Delegating Done Right [12:45]Tips to empower your team while staying informed and involved.If micromanaging feels familiar, tune in to...2024-11-1941 min
The New Manager Playbook with Lia Garvin146: Helping your team ask for help without wasting your timeStruggling with team members who hesitate to ask for help until it’s too late? In this episode, I introduce a three-step framework that empowers your team to frame their problems clearly and seek your guidance more efficiently. Discover how to foster proactive problem-solving, keep accountability with your team, and create a culture where they feel confident approaching you without taking up too much of your time. Whether you’re a manager or business owner, these strategies can transform how your team handles challenges, saving time for everyone.Key Topics Covered:Why Team Members Hesitate to Ask...2024-11-1208 min
The New Manager Playbook with Lia Garvin145: The investment to make that will ALWAYS pay offAre you hesitant to invest in training for your team because you're worried about losing the investment if folks leave? In this episode, I discuss why upskilling isn’t just a perk—it’s essential for team growth, productivity, and even loyalty. Learn how proactive investment in your team can make a difference in outcomes, and discover what you risk by skipping it. Whether you're a business owner or team leader, this episode will show you how to turn training into a powerful tool for motivation and success.Key Topics Covered:What Happens if They Sta...2024-11-0512 min
The New Manager Playbook with Lia Garvin144: Secrets to motivating and aligning your team: Insights from leaders at SkonaWondering how to bring out the best in your team, even with tight deadlines and challenging client demands? In this episode of Managing Made Simple, I’m joined by Alison Curtis, Head of Client Services, and Janessa Mason, Senior Creative Director at the creative agency Skona, as they share their strategies for creating harmony in a fast-paced agency environment. Learn how clear communication, aligning agendas, and a bit of fun can help build a motivated, successful team that’s ready for anything.Learn more about Skona: https://skona.com/Follow Alison on LinkedInFollow with Jane...2024-10-2927 min
The New Manager Playbook with Lia Garvin143: The right moment to step in to avoid a big failure on your teamWondering when to jump in and stop a mistake, or let your team member learn the hard way? In this episode, I tackle one of the most common questions managers face: when to intervene and when to allow a team member to handle the consequences of their decisions. I’ll share a simple framework for assessing when to step in, how to offer guidance without taking over, and how to set your team up for future success. If you’ve ever struggled with letting go while still ensuring your team doesn’t falter, this episode is for you!--...2024-10-2210 min
The New Manager Playbook with Lia Garvin142: Are you stuck with the "we're a family" metaphor? Here's why that’s a problemWhen we watch sports, we often look at them as entertainment, but have you ever thought about what would happen if you managed your team like a professional sports team? If you want your team to perform at the highest level, it’s time to start thinking like a pro sports coach. In this episode, I break down three key lessons we can take from the sports world to increase performance, results, and team morale in any workplace.Tune in to learn how to pay for top talent, fully utilize your team’s strengths, and invest in coac...2024-10-1513 min
The New Manager Playbook with Lia Garvin141: How to avoid the landmines of managing former friendsIf you’ve ever found yourself suddenly leading people you used to work alongside, you know how complicated that can be. In today’s episode, we’re tackling one of the trickiest leadership challenges—managing former peers, where I’ll share three essential strategies for managing former peers while keeping the relationship intact.Tune in to learn how to set boundaries, have tough conversations, and own your authority—without making things weird. Whether you’re a new manager or just looking to refresh your leadership approach, this episode is packed with practical tips to help you succeed.--...2024-10-0818 min
The New Manager Playbook with Lia Garvin140: Your team has feedback for you - here's how to ask for itAs leaders, we often focus on giving feedback, but how often do we ask for it? In today’s episode, I’m diving into why asking for feedback from your team is just as important as giving it. By making feedback a two-way street, you build trust, create psychological safety, and foster stronger relationships with your team. I’ll share practical tips on how to ask for feedback effectively, what questions to ask, and how to keep the door open for ongoing conversations.Tune in to learn how asking for feedback can take your leadership to the next l...2024-10-0112 min
The New Manager Playbook with Lia Garvin139: How to tell if your team members are *really* thrivingDo you really know how your team is doing, or are you just kinda guessing? In today’s episode, I’m breaking down a stat that really caught my attention—89% of managers think their team members are thriving, but only 24% of employees agree. That’s a 65% disconnect! In this episode, I dive into why leaders can be so out of touch with how their teams are really feeling and what to do to fix it.We’ll cover how to check in with your team, ask the right questions to understand what they need, and prevent expensive turnover a...2024-09-2414 min
The New Manager Playbook with Lia Garvin138: How to hire the right way - keys to building a great teamWhen hiring new team members, the pressure is on. We want to get it right, but there are so many things to consider that it can be really overwhelming. But it doesn’t have to be! In today’s episode, I break down the key steps to hiring well—from defining what you need to set your new hires up for success. Find out how to assess candidates beyond their skills, ensure they align with your company’s values, and why offering competitive pay is key to retaining talent.Ready to make your next hire a great one? Tun...2024-09-1718 min
The New Manager Playbook with Lia Garvin137: But I'm the boss, this was supposed to be easier!In today’s episode, I tackle a common challenge for new managers: earning the respect of your team. Whether you’re stepping into a leadership role for the first time, managing former colleagues, or navigating new team dynamics, getting your team on board can feel like an uphill battle. I’ll share practical tips on how to build genuine relationships, assert your authority, and set clear communication channels to help you lead with confidence.Tune in to learn how to turn the corner from struggling for respect to being the leader your team wants to follow.--2024-09-1014 min
The New Manager Playbook with Lia Garvin136: Are you protecting your team's time... or avoiding delegating?As leaders, we often struggle with delegating, telling ourselves that we’re protecting our team from burnout. But is that the real thing stopping us? In this episode, I dive into the reasons why we sometimes hesitate to delegate and how we can overcome these challenges. From setting the right context to building trust and having load-balancing conversations, I’ll share practical tips to help you delegate effectively while empowering your team.--WORK WITH LIA:How many times have you thought "I wish this whole managing people thing was a litt...2024-09-0313 min
The New Manager Playbook with Lia Garvin135: How to stop repeating yourself and start holding people accountableEver find yourself repeating the same instructions to your team, wondering why they aren’t following through? In this episode of Managing Made Simple, I dive into the root cause: lack of accountability. I’ll share practical strategies for building a culture where your team takes ownership and gets things done the first time. Learn how to effectively use task tracking systems, follow up consistently, and communicate the “why” behind every task so your team is motivated to deliver.Ready to stop repeating yourself? Tune in now!--WORK WITH LIA:How...2024-08-2715 min
The New Manager Playbook with Lia Garvin134: How to retain your unsung hero team membersWe all have those team members we know we can rely on for that last minute request, to jump in and fix a problem no one was able to solve, even to remember those birthdays and special moments that create a strong team culture. But are all recognizing the importance of their contribution to the team?Sadly, these folks often run the risk of being held back in their careers because we don't see them as strategic, a trap I myself fell into in my early career. In this episode, I show you how to support your...2024-08-2015 min
The New Manager Playbook with Lia Garvin133: Ready to waive the white flag? Here's how to prevent burning out as a leaderThe topic of burnout is constantly top of mind for team leaders and business owners, and let's face it, we all know it isn't solved with a spa day or even a 2-week vacation. In episode 133 of Managing Made Simple, I share concrete strategies for preventing yourself from burning out as a leader - because quitting your job or shutting down your business when everything feels like it's too much doesn't have to be the go-to thought. --WORK WITH LIA:How many times have you thought "I wish...2024-08-1314 min
The New Manager Playbook with Lia Garvin132: Three ways to lower the chances great team members will quitEmployee turnover is EXPENSIVE. Not only from a time and money perspective, but for morale and motivation as well.... which ends up costing you money on the end anyway. The Gallup organization recently reported that 42% of employee turnover is preventable - so today I'm sharing three ways to keep the team members that you worked so hard to hire and onboard in the first place. Spoiler, all of these are things you can do TODAY. **WORK WITH LIA:How many times have you thought "I wish this whole managing...2024-08-0611 minThe New Manager Playbook with Lia Garvin131: Yes, we have to be paying our team members moreWe're all trying to save money where we can right now - but when it comes to paying your team members, that's not the place to trim the fat. In this "hot take" episode of Managing Made Simple, I talk about why we need to pay our team members well if we want them to do good work - and remind you to ask the question when determining what to pay someone "would you do a good job, in this job, for this pay?" If the answer is no, then well, you have your answer. ...2024-07-3015 min
The New Manager Playbook with Lia Garvin130: Why investing in your team is the secret to scale with Brittany Driscoll, CEO & Co-Founder of SqueezeIt's not everyday you get to interview someone who has inspired so much of your work, it so exciting to bring Brittany Driscoll, CEO and Co-Founder of Squeeze massage franchise onto the show. When it comes to building great teams and scaling businesses, no one does it better than Brit; and in the episode she shares insights in how she helped grow Drybar from $30M to $100M, why investing in your team unlocks their full potential, and the power of clear systems and processes to help businesses scale. Check out Squeeze at: https://www.squeezemassage.com/2024-07-2335 min
The New Manager Playbook with Lia Garvin129: How to prevent tough feedback conversations from going badlyWe've all been there - we thought carefully about a piece of feedback, rehearsed how we were going to say it, even stress tested it with a colleague, and then... the feedback conversation still goes sideways. THIS right here is one of the reasons feedback is so hard, because even when we think we're doing it right, we still can get it wrong. In episode 129 of Managing Made Simple, I share simple strategies to handle a feedback conversation real-time that is starting to spiral. These tips will help you feel grounded, and prevent the situation from escalating...2024-07-1616 min
The New Manager Playbook with Lia Garvin128: QUICK WIN - How to get your team members to bring in more revenueFrustrated that you're the only person in your business who seems to be stressing about revenue and profitability? In this QUICK WIN episode, I share a case study of how I helped a client shift the mindset of her team members to take an active role in bringing in new business. This is an issue my clients share with me ALL OF THE TIME - and the solution is simpler than you think!--WORK WITH LIA:How many times have you thought "I wish this whole managing people t...2024-07-1105 min
The New Manager Playbook with Lia Garvin127: How to better manage your time as a leaderTime management - we all know we have to be better at it, any yet... It's one thing when we notice it, but when we get too overloaded to the point where our teams noticed, we have to do something about it. In episode 127 of Managing Made Simple, I share simple strategies to save you time every single week so you can feel less overwhelmed and get back to focusing on the most important things. --WORK WITH LIA:How many times have you thought "I wish this whole...2024-07-0917 min
The New Manager Playbook with Lia Garvin126: Simple ways to recognize great work even when you don't have budgetWhat is one thing you can do everyday on your team that motivates people and costs you zero money? Recognizing people! Yes, my friends, saying THANK YOU in a way that is genuine, specific, and actionable goes incredible lengths to drive higher retention and fuel better results. And yet, we often get busy and forget to do it. In episode 126 of Managing Made Simple, I talk about meaningful ways to recognize and appreciate your team members in instances with where you can share financial incentives as well as times when you're more resource constrained. You're not gonna w...2024-07-0213 min
The New Manager Playbook with Lia Garvin125: Easy ways to set boundaries with your team Boundary setting with our teams is one of those things that no matter how good we get at it, it keeps rearing it's ugly head. Doesn't mean you're doing something wrong, and certainly doesn't mean it's too late for your team or your business. It's just an opportunity to make some small shifts to free up time and space for yourself, while empowering your team members to step up as leaders.In episode 125 of Managing Made Simple, I share simple strategies for setting boundaries on your team.**WORK WITH LIA:Want...2024-06-2514 min
The New Manager Playbook with Lia Garvin124: Help! Should I make this a new company policy? When something isn't going the way you want it to on your team or in your business, it can be tempting to want to roll out a new policy to get people to fall in line. But policies signify compliance, and while we want people to meet expectations, compliance isn't necessarily the vibe we're wanting to communicate. In episode 124 of Managing Made Simple, I talk about the difference between policies and working norms, and why working norms are often the right route to implement when wanting to create behavior change on your team.--...2024-06-1810 min
The New Manager Playbook with Lia Garvin123: Feedback 101 - Receiving feedback as a leader... and in your life Receiving feedback might just be harder than giving it... ok, it's totally harder. Especially as a leader. A lot of times our team members have gripes about things happening on our teams and in our businesses without having the full context - project strategy shifts, team changes, work assignments - making it easy to want to jump to the defense.But by practicing the strategies I talk about in today's episode of Managing Made Simple, we can improve our listening skills when it comes to feedback, and make it safe for our team members to share with us...2024-06-1314 min
The New Manager Playbook with Lia Garvin122: Feedback 101 - Giving feedback so your team can take meaningful action "Can I give you some feedback?" I've said it before and I'll say it again - the six SCARIEST words someone can say to another person. Am I right? But feedback is critical information we need to be sharing with our teams on a regular basis so they can operate at their best. Feedback brings up all sorts of fears and misconceptions, that's why on episode 122 of Managing Made Simple I'm diving back into one of my favorite topics to make the act of giving feedback as whole lot easier. -- WORK WITH LIA...2024-06-1116 min
The New Manager Playbook with Lia Garvin121: Wednesday Trendsday - what is “quiet vacationing” and how do we prevent it? Today I'm launching a new type of episode, Wednesday Trendsday, where I will pop open Google News and break down a popular workplace trend.This week is all about "quiet vacationing"... um what?! Let's talk about what it is, why it's happening, and how to prevent it. --WORK WITH LIA:Want a checklist of things you can do THIS week to become a better manager (and make your job easier)? Check out my Thriving Team Checklist for a list of quick actions you can take right away with your team: liagar...2024-06-0509 min
The New Manager Playbook with Lia Garvin120: What to do when a team member isn't meeting their full potential When a team member isn't meeting their full potential, it can be frustrating as a manager and leader. We know they're capable of more, we feel like we've set them up for success, but something isn't quite there. When this happens, instead of jumping ship and assuming it's a lost cause, there is something you can do. In episode 120 of Managing Made Simple, I share three questions to ask yourself to understand what's getting in the way from your team member operating at their best. Spoiler - you might be one of the blockers, just sayin'....2024-06-0413 min
The New Manager Playbook with Lia Garvin119: Two words that are PREVENTING your team from being accountable In trying to build connection with our team and get them to do something, we often use two fateful words that shoot ourselves in the foot: I NEED. Something that is an expectation of a role on your team isn't a need, it's an expectation. It's part of that person's job. By saying "I need," you are asking them to be accountable to you, almost as if they are doing you a favor, as opposed to being accountable to their job. In episode 118 of Managing Made Simple, I talk about how this shows up and what to say ins...2024-05-2808 min
The New Manager Playbook with Lia Garvin118: The keys to a high performing remote team, with Justin Benson, CEO of the Bara Agency When it comes to running a high performing virtual team, the Bara Agency has it figured out. In this week's episode of Managing Made Simple, I'm joined by Justin Benson, the CEO of Bara Agency, where we talk about the importance of living your team values, how to create meaningful in-person moments even when fully remote, building a culture of accountability, and beyond. About Justin: As the founder and leader of the Bara Agency, Justin is the place where problems come to die. Half nerd and half real estate agent, He’s built teams from the ground...2024-05-2333 min
The New Manager Playbook with Lia Garvin117: Operations aren’t boring, they’re the secret to higher profits What do knowing how long work takes to get done, meetings ending on time, and work all being tracked in one place have in common? They ALL save you time and money and are part of healthy team operations. When I talk about team operations, people don't always understand what I mean off the bat - but it's the glue that holds all of the work that happens in your team and business together, and what's the difference between being profitable and closing the doors. In episode 117 of Managing Made Simple, I talk about how strea...2024-05-2114 min
The New Manager Playbook with Lia Garvin116: How to know it's the right time to hire a another manager There comes a time for every leader when we just can't do everything ourselves. We might come to this realization quickly, or it might take us a while to get there - but it always happens.We're not able to have the level of oversight we want to have with the work, connect as much with our team members, and scale ourselves in the way we know is possible. And when that happens, it's time to hire another manager. In episode 116 of Managing Made Simple, I talk about the questions to think through when deciding i...2024-05-1419 min
The New Manager Playbook with Lia Garvin115: This one question will save you time and make delegating easier The funny thing about delegating is that it isn't just about handing over a bunch of work - it's about handing over the RIGHT set of work. In episode 115 of Managing Made Simple, I talk about how to figure out what that right set of work is, saving you time and making it so much easier to hand the task off. By asking this ONE question, you will save yourself countless hours of time, and someone else up for success in taking it on.What is that one question? Tune in to find out!...2024-05-0714 min
The New Manager Playbook with Lia Garvin114: Three things costing your business money everyday When we're running a business or managing a team, every minute of productivity counts. And in a moment where we're all having to do more with less, getting a handle on the areas costing you the most money is game changing for your business. In episode 114 of Managing Made Simple, I talk about three things that cost your business money every single day - why they cost money, and how to avoid them. Best part: resolving these things will also be a huge morale booster for the team. --Grab your copy of THE UNST...2024-04-3016 min
The New Manager Playbook with Lia Garvin113: How to course correct when someone isn't delivering results Ever been up at night stressing about a team member who isn’t delivering? Today on Managing Made Simple, we dive into how to tackle this situation so you can get back to your beauty rest. And it’s not to just jump to hiring a new team member!Begin by setting crystal-clear expectations, then lean into an open conversation to suss out the hiccups. Often, that nudge nudges them right back on track. Invite them to share challenges - sometimes they just need a little support to shine. But hey, if progress stalls and accountability dips, we'v...2024-04-2316 min
The New Manager Playbook with Lia Garvin112: This ONE THING will save you time and money when hiring new people Hiring new team members can feel like a gamble - and it's true, you can never really know if someone is the right fit until you start working with them. But we can get a hell of a lot closer to finding the right fit when we are intentional about the process. In this episode I talk about ONE thing you can do to dramatically improve the likelihood a team member will work out, saving you countless hours and dollars on having to rehire. --Grab your copy of THE UNSTOPPABLE TEAM, your play...2024-04-1611 min
The New Manager Playbook with Lia Garvin111: Inspiring human brilliance and peak performance with Shaun Peet, NASCAR Pit Crew Coach What do you get when you combine crystal clear expectations, fostering a culture where vulnerability is strength, and igniting the brilliance within each team member? A NASCAR pit crew that can jack up a car, change 4 tires, and refuel it in 8 seconds.On episode 111 of Managing Made Simple, I’m joined by Shaun Peet, NASCAR Pit Crew Coach & Chief Culture Officer for Trackhouse Racing who shares his leadership secrets around building strong team cultures and creating a high-performing team in the highest pressure of environments.We talk about facing impostor feelings, the power of genuinely car...2024-04-0938 min
The New Manager Playbook with Lia Garvin110: Micromanaging isn't about WHAT, it's about WHEN Every day I hear the same concern from business owners and leaders - I want to give feedback and set expectations, but I don't want to come across as a micromanager. If you've shared this same concern, you're not alone. But today I'm going to let you in on a little secret: micromanaging is not about WHAT, it's about WHEN.In today's episode, I talk about how the timing of corrective feedback tends to a bigger issue than the feedback itself, and how establishing expectations up front is game-changing to your team getting aligned without feeling micromanaged. ...2024-04-0214 min
The New Manager Playbook with Lia Garvin109: The number one thing you can do to support middle managers in delegating What if I told you that it's likely that there's something you're doing that might be making it harder for your middle managers or team members to delegate? In this episode I share the MOST important thing managers can do to support their managers in delegating effectively - it's the thing you have to do first to set them up for success, then you can watch the benefits of delegating roll in. --Grab your copy of THE UNSTOPPABLE TEAM, your playbook for communicating better with your team, managing with ease, and reaching higher...2024-03-2612 min
The New Manager Playbook with Lia Garvin108: Three ways to overcome an "us vs them" mentality on your team Are conflicting motivations creating friction in your team? In this episode of Managing Made Simple, we delve into the keys to aligning your team's values and priorities, breaking down barriers between departments, and fostering collaboration.Learn how to transform "us versus them" mindsets into a cohesive, productive environment. Tune in and take your team to the next level.--Grab your copy of THE UNSTOPPABLE TEAM, your playbook for communicating better with your team, managing with ease, and reaching higher profitability - all without burning yourself or your team out. --...2024-03-1912 min
The New Manager Playbook with Lia Garvin107: How to create a strong culture on my team Today I'm answering a question I get at least once a week: how do I create a strong culture on my team?Culture can feel abstract, ethereal even. But there are specific things you can do on your team or in your business to foster and fuel a culture that will lead not only to higher retention, but better results. In this episode, I talk about things to consider when developing team values, and dive into three ways to create a stronger culture on your team. --Grab your copy of THE...2024-03-1213 min
The New Manager Playbook with Lia Garvin106: Just liking people doesn't make you a great manager I'm going to tell you something you might not want to hear...Being a "well-liked" manager doesn't make you a GOOD manager.Many managers think that being someone who loves people, loves mentoring, and loves developing their team members makes them a good manager all by itself, and while that's a huge portion of the job...that's not enough.Luckily, the other pieces of the puzzle CAN be learned!Not everything a good manager does makes us feel great. Things like giving difficult feedback or holding people accountable can be hard...2024-03-0512 min
The New Manager Playbook with Lia Garvin105: THE UNSTOPPABLE TEAM book launch - about the book and how it will help you This week on the pod, I'm thrilled to announce the launch of my new book, The Unstoppable Team. In this episode, we dive into the inspiration behind the book and how it offers practical solutions for business owners, managers, and team leaders. Drawing from my experience working with business owners and leading team operations in big tech, I share insights on simplifying team management and driving business growth.The Unstoppable Team serves as a go-to guide to streamline team operations, align individual roles with company goals, and create a positive work environment. Join me in harnessing the...2024-03-0109 min
The New Manager Playbook with Lia Garvin104: Yes you need a coverage plan, and here’s what goes into it Do you have an emergency plan in place that your team can "break the glass" on when you are absent from the office?If not, then you need a coverage plan!If you aren't familiar, a coverage plan is something you put together to make sure that if you can't make it into work for any reason and for any amount of time, your team will be able to function as normally as possible.Coverage plans include which of your tasks need to continue to get done on a daily, weekly, and monthly...2024-02-2713 min
The New Manager Playbook with Lia Garvin103: What the heck is a team whisperer, and how will it help you? If you've ever wondered, "why can't I get through to my team?" - the issue might not be you, and it might not be your team - there's just a disconnect in the message where things are getting lost in translation. But there are ways to bridge this gap so you can get back on the same page, AND people who specialize in just that. If you've been following along for a while, you've probably heard me call myself a Team Whisperer before. But what exactly does a Team Whisperer DO...and how can having one help y...2024-02-2012 min
The New Manager Playbook with Lia Garvin102: How to earn respect from your team "How do I make my team members respect me as a manager?"Spoiler alert...you can't.Respect isn't automatic, and it can't be forced. Your team isn't going to respect you just because you're "in charge"...but there are things you can do to earn that respect! We want to show our team members that we aren't out of reach or out of touch.We want to show we understand their jobs and want to support them...And all it takes is a willingness to get our hands dirty...and a...2024-02-1314 min
The New Manager Playbook with Lia Garvin101: Being a bottleneck is costing you thousands of dollars a month What if I told you that one of the people costing you the most money in your business...is you?What are you doing to cost yourself all that cash? Are you not doing enough? Do you need to work harder? Do you need to be more involved with the team’s work?Actually, it’s exactly the opposite: you need to be less involved. Because when you’re too hands-on with your team’s projects, you might find yourself becoming the dreaded "B" word: a bottleneck.When you have a bottleneck in business...2024-02-0612 min
The New Manager Playbook with Lia Garvin100: The secrets to being a great manager: game-changing tips from our top interviews I've got an exciting announcement...This episode marks the accomplishment of a truly mind-blowing milestone: today, we're celebrating 100 EPISODES of Managing Made Simple! WOOHOO!We're going to kick this celebration off by revisiting some of our "top plays" of the podcast, featuring advice on leadership from six of our favorite interviews from MMS.These incredible mentors, experts, and coaches—all leaders in their own right—brought some nuggets of wisdom that even blew MY mind. And trust me, once you're done listening...you're not going to be the same manager you were at the...2024-01-3035 min
The New Manager Playbook with Lia Garvin099: How to understand the status of work without being overbearing Have you ever looked at all the projects your team is working on and realized that you have absolutely no clue how any of them are going...but you're afraid to reach out and ask for an update?You're not alone. Many managers struggle with the fear of becoming a micromanager, or being perceived as one, because they've had a micromanager themselves. I know I've been micromanaged before...and I know how demoralizing it can be.However, we can't let this fear keep us in the dark on the status of our team's projects.2024-01-2313 min
The New Manager Playbook with Lia Garvin098: Team member just quit? Here's your game plan It's a new year. That means a new quarter, new goals, new ideas...And, for many people, it may mean a new job.When a team member leaves abruptly, it can throw us all for a loop. And as much as we want to support that team member in their transition and celebrate them flourishing in their career...we also have to immediately begin working on damage control.Our other team members will be looking to us to see how to respond to this departure. So the first thing to do? DON'T PANIC.2024-01-1616 min