Shows
Start LocalBuilding Trust and Stewarding Clients’ Financial Affairs with Patti BrennanIn times of uncertainty, the desire for financial security is universal. In this wide-ranging conversation, we talk with Patti Brennan, founder and CEO of Key Financial, a wealth management firm based in West Chester, Pennsylvania. Patti shares practical ideas for navigating turbulent markets. We explore her unique career path from ICU nurse to nationally recognized financial advisor. We dig into her people-first leadership style, and the values that shape her firm – now managing $2.5 billion in assets. We also dive into her new book, Am I Going to Be Okay?.OUR PARTNERSouthern Chester County Chamber of...2025-05-0252 min
Subscription Box AnswersTalking Subscription Acquisition & Retention (with Matthew Holman)Description for this Episode of Subscription Box Answers:In this episode of Subscription Box Answers, Liam Brennan sits down with subscription expert Matthew Holman, founder of Subscription Prescription. Together, they dive deep into the secrets of acquisition and retention for subscription box businesses. Matthew shares actionable insights on creating irresistible offers, building subscriber loyalty, and crafting powerful customer experiences that drive retention.They also discuss real-world examples of what makes high-converting offers, the impact of market shifts in the subscription space, and why getting the offer right is the key to...2024-11-1821 min
Your EX Drinking BuddyEpisode 205- Liam Dalton (I’m Going This Way Anyway)This week I am joined by comedian Liam Dalton. We talk about Liam growing up, getting into rapping in high school (aka Rusty Grey), trying out for a Netflix hip Hop competition show, and then transitioning into stand up comedy.GREAT EX Drinking Buddy stories this week; Liam trying vodka by accident at 13, getting drunk for the first time at 16, his "No Blackout No Puke" streak, getting into awkward tiffs at bars, an Ireland "man on the street" gone wrong, and so much more.Follow Liam on Instagram check out Rusty Grey music HERE2024-09-091h 09Subscription Box AnswersLet's talk about custom boxes (with Courtney Hubbard)In this episode of Subscription Box Answers, I am sitting down with Courtney Hubbard, the Operations Manager for BoxUp. BoxUp specializes in providing custom boxes for various subscription box companies. Courtney shares her advice on creating the perfect custom box to make your brand stand out and explains how their service works. If you want to place an order, here is an affiliate link that will get you 10% off: https://go.boxup.com/liam. If you have a question you want answered on the show, make sure you head over to www.SubscriptionBoxResources...2024-08-0512 minSubscription Box AnswersThe Secret "Reply Yes" Process WILL make you more money - UPDATE!What if you could transform your Q4 sales strategy and achieve record-breaking profits for your subscription box business?In this episode of Subscription Box Answers, Liam Brennan revisits one of the most impactful tactics from earlier this year, the "Reply Yes" process, which has been a revenue game-changer for BusterBox and many other companies that have implemented it.You'll learn how this powerful method not only drives tens of thousands in extra revenue but also reactivates subscriptions and encourages customers to switch to prepaid plans.Q4 can be a great time of year...2024-07-2217 minSubscription Box AnswersFrom ER Nurse to Subscription Box Success: Lo Hixson's Inspiring JourneyEver wondered how you can turn a passion for self-care into a thriving business? Meet Lo Hixson, the inspiring founder of Passion and Growth, who transitioned from being an ER nurse to a successful entrepreneur. Lo shares her journey of overcoming personal challenges with self-perception and how it led her to launch a subscription box aimed at boosting women's confidence. Launched in January 2020, Passion and Growth gained significant traction, especially during the pandemic, emphasizing the crucial role of self-care and mental health.Lo reveals the pivotal moment when she decided to leave her nursing career to fully...2024-07-1523 min
Comic Jocks & Mental Blocks#2 Training with Aine BrennanIn this installment of the training episodes, we again have Aine Brennan on for a chat. We go through how Aine coped with balancing life and training as we prepped for her first ever Powerlifting competition. We go through one of the big issues we had with her programming, which took us some time to program through, but listen along to how we arrived at our current training cycle. Once we talked through her programming, we then go into her plans for a future competition; we chat of her weight class she wishes to compete at, what numbers she would...2024-06-2837 minSubscription Box AnswersPerforming A Subscription Box Health Check!In this episode, we explore a crucial yet often overlooked metric that reveals the true health of your subscription box business: the Subscription Box Profit Spread (SBPS). Unlike traditional metrics such as LTV, CAC, and payback periods, the SBPS provides a comprehensive view of your business's sustainability and growth potential.Key Topics Covered:Understanding the Subscription Box Profit Spread and its significanceWhy SBPS is not found in your typical analytics dashboardHow to calculate your SBPS and what it indicates about your businessThe relationship between churn rate, marketing spend, and maintaining MRRPractical tips to improve...2024-06-0313 minSubscription Box AnswersMy thoughts on the Subscription Box Industry & advice for the rest of 2024.I talk to many people in this space, and it’s fair to say some brands have found 2024 very tough so far.This will heavily depend on your niche and your location, but for some brands, things have been more challenging than usual.In this episode of Subscription Box Answers, I share my current thoughts on the subscription box industry and give some advice about what I would do for the rest of 2024.This advice will help you thrive and have a very strong end to 2024.If...2024-05-2722 minSubscription Box Answers5 Mistakes Subscription Box Owners Make With Meta Ads!Meta ads are usually the best and most effective way of acquiring customers for most subscription box businesses. However, if you don't know what you are doing, you can end up burning a lot of money.On today's episode of Subscription Box Answers, I am covering five common mistakes that subscription box owners make when it comes to Meta ads.We have acquired over 60,000 customers at BusterBox using Meta ads, and I have helped a lot of different boxes in various niches scale up using Meta, so I have a clear understanding of what works...2024-05-2015 minSubscription Box AnswersThis will make everything so much easier for you...On this week's episode of Subscription Box Answers, I follow up on last week’s discussion. I personally believe anybody can create a successful subscription box, and there is so much opportunity out there. There are some smart decisions you can make, though, which will make everything much easier and drastically increase your chances of success.In this week's episode, I share some very valuable information that you really need to consider when it comes to your business. If you are new, you might not be aware of some of this, and it could take you a wh...2024-05-1323 minSubscription Box AnswersIs a Subscription Box the right business for you?There is so much opportunity out there at the moment. The internet has made it really easy to set up our own business with very little barriers to entry. You can literally set up a business from your house and reach customers all over the world. The Subscription Box business model is a great business model and it can change your life (like it has changed mine). In this episode, I am going over some key points which will help you understand if a subscription box should be your business vehicle. ...2024-05-0614 minSubscription Box AnswersMastering Customer Service in Subscription BoxesIn today's episode of "Subscription Box Answers," I'm sharing some essential customer service tips and advice. Providing world-class customer service isn't just a choice—it's crucial for running a successful subscription box business. High retention rates are necessary for our business model to succeed. Poor customer service can drastically increase customer churn, leading to business failure. In this episode, I'll share insights gained over the years to help you streamline your customer service operations and deliver top-notch service. If you have a question you'd like answered on the show, visit www.Su...2024-04-2911 minSubscription Box AnswersThe Most Effective Way To Win Chargebacks: Shieldify's CEO Reveals AI Strategies for Subscription Box SuccessDo you need help winning more chargebacks? If so, you won't want to miss this episode of Subscription Box Answers! Join me as I sit down with Michael Zavet, CEO of Shieldify, to delve into how their AI-powered solution is revolutionizing the way businesses tackle chargebacks. Shieldify not only protects businesses from unwarranted chargebacks but also boosts their success rate in winning disputes.There's nothing more frustrating than friendly fraud, where customers exploit loopholes to essentially steal products and then charge the company back. Although only a small number of people engage in...2024-04-2217 minSubscription Box AnswersThe 5 Biggest Mistakes Subscription Box Owners Make.In this episode of Subscription Box Answers, I'm covering the five biggest mistakes that subscription box owners make. After building my own subscription box business, assisting countless other owners, and spending years in the industry, I've observed these mistakes repeatedly.These are some of the most common issues that are likely to hold you back.I have made some of these mistakes myself at certain points, and sometimes it's hard to even realize that this is part of the problem holding you back.Learn what these mistakes are, then...2024-04-1518 minSubscription Box AnswersFollow Up Marketing: Your Questions Answered!Welcome back to another episode of the Subscription Box Answers podcast! Following up on last week's episode, we're diving into answering questions sent in about follow-up marketing. This episode will help any subscription box owner determined to take their marketing to another level in 2024 and build a highly successful business. If you have a question you want answered on the episode, make sure you head over to www.subscriptionboxresources.com and join the free Facebook group to post your question there.2024-04-0810 minSubscription Box AnswersFollow Up Marketing Is Essential (And You Probably Need To Do More Of It!)On This Episode Of Subscription Box Answers, I am discussing how important follow-up marketing is. If you want to grow a successful subscription box, you need to ensure you do this frequently and have a system in place for it.Lead capture and following up with prospects is essential if you want to drive a lot of new subscribers and keep your CAC (Customer Acquisition Cost) under control. One of the biggest mistakes struggling subscription box owners make is they have no way to capture leads and they do little to no follow-up. This leaves them in...2024-04-0117 minSubscription Box AnswersWhats Happening In The Subscription Box Industry In 2024 - (With Stefan Pretty)On today's episode of Subscription Box Answers, I welcome back Stefan Pretty, CEO of Subbly, as we delve into the current state of the subscription box industry in 2024. Stefan offers a unique perspective, given his bird's-eye view of the industry through Subbly. He discusses the state of churn, acquisition trends, and his insights into where the industry is headed this year.We also address a recent development where some platforms have been effectively preventing their users from migrating to better-suited solutions for their businesses. We dissect the vital need for data portability, the alarming trend of platform l...2024-03-2528 minSubscription Box AnswersThe Benefits Of Using A Fulfilment Center (with Mike Longshaw)On today's episode of Subscription Box Answers, I am sitting down with Mike Longshaw to discuss the benefits of using a fulfillment center. Mike owns a Fulfillment Center based in the UK called The Prep Centre. I firmly believe that for the majority of subscription boxes, you should highly consider using a fulfillment center as it will save you a lot of time. (and it is nowhere near as expensive as you probably think) We have packed our own boxes at BusterBox in our own warehouse space and have also utilized a fulfillment center. After...2024-03-1833 minSubscription Box AnswersIt’s not about how hard you row. It’s about what boat you’re in."It’s not about how hard you row. It’s about what boat you’re in"I came across this quote, and it inspired me to record this podcast because it’s very true when it comes to the subscription box industry.Everything dosn't have to always be hard and there are choices you can make as a business owner to make things easier for you and increase your chances of success.Listen to this podcast and it will help you put things in perspective.The...2024-03-1115 min
Subscription Box BasicsThe Art of Subscription Box Offers with Liam BrennanUnlock the secret to irresistible subscription box offers as we welcome back Liam Brennan, co-founder of BusterBox. If you've ever been puzzled about why some subscription boxes seem to magnetize sign-ups while yours may fall flat, this episode is for you! Discover how to craft offers that convert. 📦Liam is opening his Subscription Box Experts Academy on March 12th, 2024. This is the perfect next step if you are looking for more advanced training & its a great complimentary course to Subscription Box Bootcamp. ✅ Liam's Subscription Box Experts: https://subscriptionbox.krtra.com/t/aWq6N25t4ha42024-03-0418 minSubscription Box AnswersDo this to reach 1000 subscribers...In today's episode of Subscription Box Answers, I am going to give you a game plan to follow to reach 1,000 subscribers.I believe that getting to 1,000 subscribers as soon as possible should be a priority for the majority of subscription box owners. Typically, reaching 1,000 subscribers is the tipping point where everything starts to improve significantly.When you reach this level, your business becomes more sustainable. It's at this juncture that you can often consider leaving your day job, drawing a salary from your business, and beginning to hire additional help.2024-03-0421 minSubscription Box AnswersExplode Your Subscription Box With Advantage Plus Facebook AdsIn this episode of Subscription Box Answers, I discuss Facebook ads and what's working right now.Over the last six weeks or so, Advantage+ ads have been performing better than ever. I share how we are currently using them at BusterBox and how I recommend testing them for your subscription box.Getting this right on your account can help reduce CAC (Customer Acquisition Cost) and increase volume.If you have a question you'd like answered on the episode, head over to www.SubscriptionBoxResources.com.The Subscription Box Experts Academy is opening...2024-02-2612 minSubscription Box AnswersWhy We Choose Subbly for Our Subscription Box PlatformIn this episode, I delve into why Subbly remains our platform of choice for our subscription box business. With an influx of newcomers to the industry in recent months, many have been curious about the best platform to support their business. While there are many good platforms out there, I'll share the reasons we continue to choose Subbly and why I believe it has everything you need to build a successful subscription box business.If you have a question you want answered on the show, make sure you head over to www.SubscriptionBoxResources.co...2024-02-1915 minSubscription Box AnswersWhat Offer Is Right For Your Business?In last week's episode of Subscription Box Answers, I discussed subscription box offers in detail. If you plan to scale up your business, you need to become very proficient at creating compelling offers.In this week's episode, I am breaking down the positives and negatives of various offers to help you decide which is best for your business.Different offers can be used to achieve different business goals, and it's crucial that you understand this before diving in.We are consistently testing offers at BusterBox, and I have learned a great...2024-02-1218 minSubscription Box AnswersThe Power of an Irresistible Offer: The Number One Way to Blow Up Your Subscription BoxIf you have big plans for growing your subscription box business in 2024, then you need to get very good at crafting irresistible offers.The most effective way to blow up your box and lower your Customer Acquisition Cost (CAC) is by getting very creative with your introductory offers.In today's episode of 'Subscription Box Answers,' I'll be discussing this in detail. I'll also read a chapter from my book, 'The Subscription Box Blueprint,' which explains the components of a high-converting offer.We've invested a lot of time in this a...2024-02-0526 minSubscription Box AnswersBalancing Subscription Box Growth & Profitability (With Art Raifi)In today’s episode of Subscription Box Answers, I'm sitting down with Art Raifi, the CEO of BlackBird Marketing, to unpack the balancing act between growth and profitability—plus a whole lot more on marketing.It's crucial to recognize when it's time to aggressively grow your customer base and when it's wiser to hold steady and maintain. There are times throughout the year when acquiring customers becomes more cost-effective, and seizing those opportunities is key to expanding your subscriber base without sacrificing profit margins.Understanding these patterns simplifies the challenge of growing while stay...2024-01-2929 minSubscription Box AnswersHow To Get Your Facebook Ads Back Performing ASAP!Are your Facebook Ads slow and expensive after the holidays? If so, listen to this episode, as I am going to show you exactly what to do to get them performing well ASAP.January can be a strange time where you are either soaring and your ads are working great, or it's really slow and it seems like no matter what you do, you can't get your ads back to performing well.In this episode, I will share exactly what you need to do to get your Facebook ads firing and new subscribers...2024-01-2214 min