Shows
The Bliss Business PodcastThe Role of Empathy in Leadership with Liesel Mindrebo MertesEmpathy in Leadership: Why It’s More Than a Soft Skill📊 92% of employees say empathy is undervalued in the workplace, yet 76% believe it directly impacts productivity. (Source: Businessolver)According to the APA, over 59% of workers report negative effects from work-related stress.Clearly, leaders are missing a critical ingredient.Join us for this episode of The Bliss Business Podcast with Liesel Mindrebo Mertes, founder of Handle with Care, as we explore how empathy can, and must become central to leadership....
2025-05-2744 min
Image BearersHandle With Care with Liesel Mindrebo MertesIn this moving and profound conversation, I sit down with Liesel Mindrebo Mertes — speaker, author, business consultant, and mother of five — to talk about grief, empathy, and what it means to show up for one another in the hardest seasons.Liesel shares the story of her daughter, Mercy Joan, who tragically passed away as an infant, and how that loss reshaped her life, her faith, and her understanding of wellness. She also opens up about her son, Moses, who was diagnosed in utero with a congenital heart defect that led to major surgery just days after he was...
2025-05-261h 32
You Should Hear ThisThe Importance of Workplace Empathy | Liesel Mertes (Episode 16)Welcome to Season 2 of "You Should Hear This." Due to the success and outpour of love from Season 1, we are back! Just like the previous season, our host, Nick Estrada, CAE, CMP, will be sitting down with professionals that have the knowledge they want to share.As we kick off our second season, we sit back and think, what are the fundamentals of any workplace? You think of the work that you do for your association and members, and probably the most important are your co-workers. Our guest speaker today will be able to help us navigate...
2022-09-0650 min
Mothers of MisfitsDealing with the Loss of a Child | Liesel Mindrebo MertesEmpathy Consultant, Liesel Mindrebo Mertes, talks candidly about the process of grieving the death of a child. She also shares how we - as colleagues, friends, family members, and neighbors - can support those in our community who are suffering loss.
► Learn more about this episode:
https://www.mothersofmisfits.com/blog/100-dealing-with-the-loss-of-a-child-liesel-mindrebo-mertes
► Watch this episode on YouTube:
https://youtu.be/PNSXcxgJ0nc
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2022-03-2932 min
Handle with Care: Empathy at WorkEmpathy and Connection for Start-ups: an interview with Selfless.ly- Joshua Driver And so it's always been confusing to me why startups don't think about their culture from day one. And because we spend so much of our wake time at work, especially on our stage and the positive vibes or feelings you get out of helping others or contributing to the betterment of your community or society or making a difference for somebody else is such an important experience I think everybody should have, INTRO Why aren’t we focusing on culture from Day 1? Today, we look at building connection in th...
2021-10-1350 min
Handle with Care: Empathy at WorkLead Like a Human: an interview with Adam Weber– Adam Weber One of the I think keys to genuine empathy is through consistent one on one and how you display empathy, like, structurally inside of an organization. So, for example, a one on one is that place where as a manager, you can create safety with your team and with your direct reports and create a vulnerable relationship where you really do know what's going on inside of their world in their life INTRO Sometimes, when you hear from leaders, you are inundated with their success stories: their key tips to making your life or c...
2021-09-2952 min
Handle with Care: Empathy at WorkTo See It, Be It: an interview with Max Yoder- Max Yoder That divine middle is emotional liberation, where I can be compassionate and show compassion to an individual. But I do not need to carry whatever it is that they are feeling, right, not my responsibility to. And the thing about the thing that I think this is so important for me in my life is I think this was my biggest blocker, my biggest blocker to grow like something that I may have gone through my whole life and never addressed if it were not for something like Lessonly. INTRO When companies an...
2021-08-2557 minHandle with Care: Empathy at WorkHuman Skills Are Business Skills: an interview with Joe Staples- Joe Staples For anybody listening, you can learn empathy. It's not something that somebody should go. You know, I'm not an empathetic. So I'm just going to stay the way I am. INTRO Human skills ARE business skills. You cannot create lasting, high-performing teams without paying attention to and caring for the actual humans on your team. This is something that my guest, Joe Staples, has seen again and again in his years of work. We are going to talk about tips and tactics to build connection (hint...
2021-07-2047 minHandle with Care: Empathy at WorkAn Awakening: Embodied Empathy for Leaders- Tegan Trovato There's an awakening happening in corporations and people are now choosing their jobs based on values. And that will force organizations who aren't already inclined to that thinking to really start rethinking their approach to caring for their people and the beautiful thing. NEW INTRO Today, we talk about the awakening that is happening in the workforce as a result of COVID, change, and choice. How workers are choosing jobs based on values and what top leaders are doing to welcome and nurture the whole person at work.
2021-07-0645 min
Handle with Care: Empathy at WorkHow to Mainstream Mindfulness and Operationalize CompassionThis is the Handle with Care: Empathy at Work podcast. I’m your host, Liesel Mindrebo Mertes helping you build a culture of care and connection through empathy at work. MUSICAL TRANSITION Welcome to Season 2. Empathy matters. It isn’t just some squishy personality trait, it is a set of skills and a capacity for connection that you can develop, if you have the desire. And that is what season 2 is all about. I am going to introduce you, in each episode, to a leader that is purposefully building connection and engagement at work. They will share best practices, the ways that hav...
2021-05-2545 min
The Generational ViewAspiring Allies, Things to Consider When Asking About Racism and Racial ExperienceSince our goal is to increase empathy and boost cultural awareness, allyship is completely aligned with our vision at The Generational View. To develop understanding and awareness that equips us to ally effectively, we have to have these crucial conversations that lead to learning and empathy. So I thought I’d share with you some key takeaways from my allyship training. You can also learn more about developing empathy here in my expert interview with Workplace Empathy Consultant Liesel Mindrebo Mertes. We offer allyship training to organizations as well. If your organization could benefi...
2021-05-1318 min
The Generational ViewThe Power of EmpathyGiven that a huge part of our mission here on The Generational View is to increase empathy across differences, particularly generational differences, I thought it’d be more than fitting to have an expert come on and share with us, what empathy is, why it’s important (particularly in the middle of a public health pandemic and a racial pandemic) and what being empathetic looks like in practice for us all. Our Guest Liesel Mindrebo Mertes (Lee-Sil mertes) is an acclaimed speaker, writer, Workplace Empathy Consultant with Handle with Care Consulting, and host of the Hand...
2021-05-061h 05