Shows
Active Kreative PerspectivesMia NorthropPERSPECTIVES with MIA NORTHTROP as we delve into the complexities of life's journey. From reflections on reaching a milestone birthday to navigating the challenges of parenthood, MIA shares her insights gained from her experiences in Melbourne, Australia. Discover how MIA's career journey, from tech industry researcher to podcasting entrepreneur, has shaped her perspective on self-awareness, societal expectations, and the quest for balance. Explore the transformative power of embracing life's continuous changes and the importance of fostering meaningful connections in an ever-evolving world. Tune in for a captivating discussion that offers valuable insights into finding fulfillment, navigating life admin, and...2024-08-1639 min
ADHD Families PodcastEp 36 - Managing Life Admin and ADHDI think more life admin is being thrown at us than ever before! There is so much overwhelm when I chat to our beautiful ADHD community juggling this invisible load.
In this episode, we chat with the incredible Mia Northrop. Mia, one of the founders of Life Admin Life Hacks, literally wrote the book on making life admin more streamlined and manageable.
Mia breaks it down into simple steps and tools that we can use to automate it and make it work for the ADHD brain.
Key Points and Timestamps:
2024-07-2337 min
Life Admin Life Hacks092: Making a climate resilience planIn this episode, Mia and Dinah talk about improving the way you and your household cope with climate-related events and emergencies. This is known as climate resilience and it isn’t about preventing climate change or taking action against climate change, but preparing for escalating climate-related issues and disasters.ResourcesEmergency kits and evacuation planshttps://www.getready.qld.gov.au/emergencykithttps://www.getready.qld.gov.au/plan#household-emergency-and-evacuation-plan Red Cross Preparing for emergenciesState climate change websites- Australian Capital Territory- New So...2024-02-2127 minLife Admin Life Hacks091: Five ways to deal with overwhelmIn this episode, Mia and Dinah discuss the common experience of overwhelm and share practical tips and strategies for managing it effectively. They explore the contributors to overwhelm, such as perfectionism, decision fatigue, multitasking, and comparisonitis. They emphasise the importance of mindset shifts, time management, setting boundaries, self-care, mindfulness, and organising and decluttering as key strategies for dealing with overwhelm.Resources The Art of Adulting program Book: Reasons not to worry:How to be Stoic in chaotic times, Brigid Delaney Watch: The Minimalists: NetflixFor the full show notes, head to Life Admin Life Hacks.2024-02-0643 min
Life Admin Life Hacks090: How perimenopause affects admin with Mel KettleIn this episode, Mel Kettle discusses perimenopause with Mia and Dinah and its impact on mental load, productivity, and life admin. Perimenopause is the transitional phase leading up to menopause, marked by hormonal changes and various symptoms. It can last for a significant period of time, during which women may experience changes in their menstrual cycle, hot flushes, night sweats, and other physical symptoms. However, what is often not discussed are the cognitive symptoms, such as brain fog, increased anxiety, and short-term memory loss. Get tips for navigating this transition.Resources The Art...2024-01-3133 minLife Admin Life Hacks089: Meal planning for multiple dietaries with Annie BarryMia and Dinah talk with accredited practicing dietician, Annie Barry, about how to plan family meals that help you 'glow, grow and go', balancing 'whole food' with 'soul food' and which food to embrace to support the perimenopause transition.Resources The Art of Adulting Annie Barry's website: www.allroundwellness.com.au Supermarket Meals Annie Barry on Instagram: @healthy.habits.dietitian Annie Barry on FacebookFor the full shownotes, head to Life Admin Life Hacks. Subscribe to our Momentum newsletterFollow the latest tips and hacks on: Instagram Facebook LInkedIn2024-01-2336 minLife Admin Life Hacks088: Finding more time in your dayMia and Dinah talk about how to find more time in your day for reading, exercising, studying, family, yourself...all the things. They canvas 12 ideas you can start experimenting with today.Resources The Art of Adulting online membershipFor the full shownotes, head to Life Admin Life Hacks. Subscribe to our Momentum newsletterFollow the latest tips and hacks on: Instagram Facebook LInkedIn2024-01-1630 minLife Admin Life Hacks087: Staying on top of life adminMia and Dinah talk about what it means to be 'on top of things', how to diagnose why you might not be on top of things, and the essential tools, mindsets and processes to adopt to get on top and stay there.Resources Monthly Momentum Digital CalendarFor the full shownotes, head to Life Admin Life Hacks. Subscribe to our Momentum newsletterFollow the latest tips and hacks on: Instagram Facebook LInkedIn2024-01-0922 minLife Admin Life Hacks086: Building your financial IQ and EQ with Marion MaysMia and Dinah interview certified money coach, Marion Mays, to discover how to improve your financial IQ and EQ, build wealth, finding the right financial professional advice and managing your finances systematically.Resources Thalia Stanley Group Money SmartFor the full shownotes, head to Life Admin Life Hacks. Subscribe to our Momentum newsletterFollow the latest tips and hacks on: Instagram Facebook LInkedIn2023-12-2644 min
Date ForeverCreating and maintaining great systems for your humming household with Mia NorthropOur time is a finite resource so it makes sense to treat it with a high value, yet so often we can get caught in the trap of using a lot of our time to manage and solve small recurring life admin problems at home. When we are inefficient with our most precious resource of time, it leaves us with less opportunities to fuel up ourselves and our relationships. Designing and implementing a few key systems at home can streamline and improve our overall life and wellbeing. Mia Northrop shares insights and inspiration on life admin and...2023-12-1950 minLife Admin Life Hacks085: Life admin categoriesIn this episode, Mia and Dinah talk about what life admin is and is not, and describe the different categories of life admin, so that you can approach it in a more systematic way.Mia and Dinah share their definition of life admin and explain that it is not housework or parenting but it often overlaps. Life admin is the third piece of the domestic labour puzzle and includes the scheduling, booking, shopping, paperwork, and planning that often facilitates housework and parenting tasks, but also has its own areas of responsibility.For the full shownotes...2023-12-1332 minLife Admin Life Hacks084: Gift giving guide with Ali LinzDiscover gift-giving hacks for the festive season to save money, reduce your mental load and and buy group gifts efficiently.In this episode, we interview Ali Linz, co-founder of Group Together, about the benefits of group gifts, common mistakes when buying gifts, and the benefits of a systematic approach to gift buying.Resources GroupTogether Get Ready for Christmas Checklist Catherine Hamlin Fred Hollows Foundation Oxfam Christmas gifts Kmart Wishing TreeFor the full shownotes, head to Life Admin Life Hacks. Subscribe to our Momentum newsletterFollow the latest tip...2023-11-3032 minLife Admin Life Hacks083: Cost Savvy ChristmasDiscover smart strategies for a memorable and meaningful holiday season without breaking the bank. Mia and Dinah talk about celebrating Christmas given the high cost of living and how people can enjoy a low cost Christmas with some clever hacks. They discuss: Setting a Budget Cost-Saving Strategies for Buying Gifts Budget-Friendly Holiday Meals: Travel Hacks for the Holidays:For the full shownotes, head to Life Admin Life Hacks - https://shorturl.at/duyG1 Subscribe to our newsletter Follow the latest tips and hacks on: Instagram Facebook LInkedIn 2023-11-1436 minLife Admin Life Hacks082: Carol Robertson on buying property with an advocateMia and Dinah interview advocate, Carol Robertson, and discover how a buyer's advocate can help reduce the mental load of buying property, saving you time and stress.Carol Robertson is a real estate veteran with more than 20 years of experience in property. She specialises in her clients' homes rather than property investment and provides valuable insights and guidance for her clients to make informed decisions about their next home and selling their current one. She is dedicated to reducing overwhelm for her clients in the real estate industry.The Impact of the Current Economic Climate2023-11-0138 minLife Admin Life Hacks081: The importance of financial wellness with Obu RamarajIn this episode, Mia and Dinah follow Obu's journey from an affluent upbringing to navigating financial constraints, setting the stage for a discussion about helping women take control of their financial wellbeing.Obu Ramaraj is a money management speaker, author of two books: Smart Women: Smart Home Loans - what your lenders won’t tell you and Smart Women Smart Habits - powerful practices to create your ideal financial future. She’s the CEO of Smart Money Solutions. Her mission is to help women take control of their financial lives, helping women transform their relationship with money to t...2023-10-1846 minLife Admin Life Hacks080: Unlocking meaning in the everyday with Casper ter KuileIn this episode, Mia and Dinah interview Casper ter Kuile, author of The Power of Ritual and co-founder of The Nearness, about infusing meaning and ritual into daily routines to transform how we approach life admin tasks.The inspiration for his book, The Power of Ritual, came from his secular upbringing and his curiosity about intentional living. Casper highlights the need for intentional community-building in a world with fewer traditional religious structures. The conversation delves into the scarcity of meaningful rituals in modern life, with weddings becoming one of the few grand moments. Casper shares an...2023-10-0535 minLife Admin Life Hacks079: Dream big and plan smart with Kristina KarlssonMuch loved the world over, Swedish-born Kristina Karlsson is the Founder of kikki.K, Founder & Creative Director of Dream Life, author of bestseller Your Dream Life Starts Here and host of the Your Dream Life podcast. which has over 2.5 million downloads in more than 160 countries. In the episode, Kristina: discusses how her journey began when she moved from Sweden to Australia, searching for her life's purpose. Her partner's suggestion to write down her dreams led her to create her own business, Kikki.K, which offered beautifully designed stationery products. emphasizes the importance of setting clear goals and...2023-09-2039 minLife Admin Life Hacks078: AI shortcuts for life adminIn this episode, we explore the AI tools Chat GPT and Google’s Bard to expedite your life admin and drop your mental load.We talked about: the key differences between the tools Chat GPT has been trained on data up until 2021and is better at responding to analysis queries Bard is continually drawing information from the internet so it has the latest information and research Bard generates multiple drafts of its response and ChatGPT lets you see alternatives if you thumbs down the response. Bard can also read out its responses and you can click bu...2023-09-1332 minLife Admin Life Hacks077: Penny Locaso on hacking happinessPenny Locaso is the world’s first Happiness Hacker on a quest to teach 10 million humans by 2025 how to flourish in life.Voted one of the most influential female entrepreneurs in Australia, Penny works with governments, educators and the likes of Google, Microsoft, Deloitte, and LuluLemon, to empower people to release their fear of uncertainty, and build a more intentionally adaptable society.Penny created the world-first Intentional Adaptability Quotient® (IAQ®) psychometric tool, which decodes the skills required to not only navigate but flourish in complex and uncertain change. She’s the author of Hacking Happiness, a Harv...2023-09-0638 minLife Admin Life Hacks076: Olivia Clayton on how to get organised with ADHDIn this episode, Olivia Clayton shares the impact of ADHD on organisational skills, common challenges faced by individuals with ADHD, and practical strategies and tools to help adults with ADHD stay organized.Olivia Clayton is a clinical psychologist who supports many adults with ADHD as part of her private practice work. She's a founder of Collected Minds, a multidisciplinary service which seeks to provide high quality timely online psychology and mental health support to people across Australia.In the episode, Olivia: emphasises that ADHD affects individuals differently and that it's essential not to make...2023-08-2333 minLife Admin Life Hacks075: Managing productivity with Donna McGeorgeIn this episode we interview productivity coach, Donna McGeorge.Donna is passionate about enhancing the large amount of time we spend in our workplace (too much, for many) to ensure it is effective and productive, as well as enjoyable. More often than not it’s getting the simple things right, consistently, that has the greatest impact. She also knows that when we decide to be intentional, we can surprise ourselves with what we can achieve. Known as THE productivity coach, she has a range of sessions, books, products and services to help you improve your productivity.Do...2023-08-0924 minLife Admin Life Hacks074: Managing your career adminIn this episode, we interview executive coach and recruitment expert June Parker.June Parker is an executive coach, people strategist and facilitator with 20 years of experience working in recruitment, HR consultancy, career coaching and technology development.She has been a general manager, a business owner and now heads up the career coaching and transition practice at CLA where she leads a team and provides executive coaching to a range of clients from individual contributors to CEOs. Her clients span a broad section of private, public and not-for-profit organisations.We loved chatting with June Parker i...2023-07-2627 minLife Admin Life Hacks073: Life admin not worth doingIn this episode, we walk through how to decide what not life admin is not worth doing. We discuss the art of prioritizing, delegating, and letting go of non-essential tasks to free up time for what truly matters. Mia and Dinah kick off the episode by discussing the importance of understanding one’s season of life, values, and goals. By doing so, individuals can identify where to focus their efforts and tackle their life admin more efficiently. They acknowledge that when life admin is overwhelming or time is limited, it becomes even more crucial to determine the are...2023-07-1228 minLife Admin Life Hacks072: Laura Vanderkam on calming the chaosIn this episode, we interview author and time-tracking expert Laura Vanderkam.Laura Vanderkam is the author of several time management and productivity books, including the new Tranquility by Tuesday: 9 Ways to Calm the Chaos and Make Time for What Matters, along with Juliet’s School of Possibilities, Off the Clock, I Know How She Does It, What the Most Successful People Do Before Breakfast, and 168 Hours. Her work has appeared in publications including the New York Times, the Wall Street Journal, Fast Company, and Fortune. She is the host of the podcast Before Breakfast and the co-host, wi...2023-06-2734 minLife Admin Life Hacks071: Embracing lists In this episode we discuss the importance of using lists to improve productivity, save time, and reduce mental load. Lists are the secret to successful adulthood. Mia and Dinah discuss the different types of lists: to-do lists, checklists, and reference lists. To-do lists consist of time-bound tasks that require action, while checklists help with recurring activities and ensure efficiency. Reference lists capture suggestions and recommendations and serve as a source of information. Mia and Dinah highlight the importance of having a single source of truth for lists to avoid confusion and to easily share them...2023-06-1425 minLife Admin Life Hacks070: Your money mindset In this episode, Mia and Dinah tap into the expertise of coach Nicole Alesios to discover how your money mindset and archetype impact your relationship with money, your habits and decisions about money management, saving, investing and outsourcing. About Dr Nicole Alesios Nicole is an economist, money mindset coach and speaker who is passionate about helping people to have easier money conversations through money mindset coaching and also helping them set a clear and achievable strategy that is in alignment with their unique money personality. One of the biggest benefits of getting your...2022-07-1358 minLife Admin Life Hacks069: Sharing the mental load with your partner In this episode, Mia and Dinah dive into how to share the mental load, drawing on expertise from relationship expert and psychologist Dr Morgan Cutlip. About Dr Morgan Cutlip Morgan Cutlip has a PhD in Psychology, is a wife, mom to two kids and life-long lover of all things relationships. Dr Morgan's work centres on creative content development for My Love Thinks.com and delivering educational content for your relationships in a way that is not just professional but also practical. Dr Cutlip has been a featured relationship expert for Teen Vogue, the New York T...2022-06-2942 minLife Admin Life Hacks068: Managing investments In this ep, Mia and Dinah talk to an expert about the life admin side of investing - it's a great way to build your wealth but also comes with paperwork and passwords. While anyone of working age has investments through their superannuation, in the last two years there’s been a surge of first-time share investors. About Sophie Dicker Sophie Dicker is an M&A consultant by day and the co-host of You're in Good Company (YIGC), a podcast that aims to make investing accessible to anyone, by night. Although working in finance, she ha...2022-06-1635 minLife Admin Life Hacks067: Life admin for new parents In this ep, Mia and Dinah share their experiences and top hacks to streamline life admin for new parents. Conventional wisdom recommends parents-to-be focus their discussions and planning on housework and parenting. But there is a third dimension of domestic life to discuss and organise: life admin. Life admin explodes when you have a baby, just at the time you are sleep deprived and learning to care for a new member of your family. In this ep, Mia and Dinah discuss: that before you have children you have more leisure time, physical and mental energy and...2022-06-0137 minLife Admin Life Hacks066: 7 Steps To Save Thousands On Household Bills With the cost of living on the rise, a key way to save money is to comparison shop your major household bills. In this ep we’ll help you get an understanding of the payoff to a methodical approach, seven steps to make your choices straightforward and point you to the best comparison websites. We start this episode talking about why you need to make the effort to comparison shop - not only to save money but also to give peace of mind that your product or service fits with your needs. We also chat about the fr...2022-05-1825 minLife Admin Life Hacks065: Navigating aged care At some stage, we all have to navigate appropriate aged care for ourselves or a loved one, so in this episode we turned to aged care expert Grace Petherick to demystify it for us all. Many of us are in the sandwich generation, and are the support people for parents as well as young children. Some of us are also of an age where we’re having to investigate aged care services for ourselves or our partner. This can be an overwhelming task because, let’s face it, the aged care system in Australia is comp...2022-05-0440 minLife Admin Life Hacks064: Organising a wedding In this episode, we interview Ayla Toyokawa, certified wedding planner and founder of WedSites, about the key steps in planning a wedding. About Ayla Ayla Toyokawa is a certified wedding planner and founder of WedSites, an all-in-one project management platform designed for collaboration and streamlining the wedding planning process for modern couples. There are two types of life admin: Everyday life admin - occurs cyclically or seasonally - daily, weekly, monthly, annually Life event admin - occasional life events that trigger life admin. ...2022-04-1934 minLife Admin Life Hacks063: The 5 myths of life admin There are challenges to life admin but they’re not what you think they are. In this episode, Mia and Dinah dispel the most common myths they hear that people tell themselves when it comes to life admin. We’ve been talking to people about their life admin for the last 4 years: one-on-one with friends and coaching clients, in corporate presentations that we give, and when we’re running workshops with groups. We hear the same myths mentioned again and again when it comes to streamlining life admin. It just takes willpower Willpower is about self-control, emotiona...2022-04-0633 min
One QuestionTHE SHAME OF OUTSOURCING with Mia & DinahIf there was one thing you think society should talk more about, what would it be?“We want to talk about sharing the life admin load in a partnership - being aware of how you’re contributing to dysfunction and letting go of unsustainable standards. Tied into this is budgeting/outsourcing and people’s irrational money stories and money types - trying to do it all rather than asking for and buying help.” _______________ Mia Northrop and Dinah Rowe Roberts first met at high school in Melbourne. They studied together at univers...2022-03-2928 minLife Admin Life Hacks062: Time 'management' About Christie Flora Christie Flora is the owner of florandorder, she’s a Time Trainer and Goal Strategist and she’s the one overwhelmed professionals turn to when they want to ‘do life differently’. Christie’s strategies around time management, combined with her heart-centered and gentle approach keeps her clients on track to accomplishing their goals and seeing their calendars reflect their best life. Christie believes that focus, planning and inner stillness create efficiency and purpose-led action. This is the basis of her coaching programs and the content and resources she creates. Getting your life admin unde...2022-03-2333 minLife Admin Life Hacks061: Shopping for, storing and decluttering clothes In this episode, we talk about planning and making time for managing the clothes, accessories and shoes for you and your family. Keeping you and your family clothed might not automatically come to mind as life admin but it most certainly is. The shopping, storing, and eventual decluttering of our clothes, accessories and shoes doesn’t happen by itself - someone has to plan for it and make time for it. Depending on your relationship with fashion and shopping, these tasks can be guilty pleasures, a proud part of your identity, or a relentless chore. So we tu...2022-03-0846 min
The Good Girl Confessional#67 Mia Northrop | Life Hacks! | Author & Podcast Host - Life Admin Life HacksToday in the Confessional, Sandy chats with Life Hacker, Mia Northrop! Mia is a trained coach, co-host of the Life Admin Life Hacks podcast and co-author of the book Life Admin Hacks. After a diverse and dynamic career in Melbourne, London and New York, she was on the cusp of burnout and partnered with a longtime school friend, also juggling work and home, to find a better way for themselves and other working parents. She now supports individuals and employees to streamline their life admin so they can win back more free time and mental space...2022-02-2856 minLife Admin Life Hacks060: Life admin for small business ownersIn this episode we interviewed Lee Doherty about how small business owners can drop their mental load and address their personal life admin, while streamlining their business admin.Lee Doherty is the founder of Admin & Co, a market leader in the outsourcing of everything administration. As a senior administration expert with over 30 years of experience, Lee runs a team of Online Business Managers and Virtual Assistants.She supports small business owners to become future-focused, less overwhelmed, less stressed, and to get back in the control seat of their business. She reviews, then does, then manages t...2022-02-2342 min
The Politics of Everything122: The Politics of Life Admin - Dinah Rowe-RobertsWho else feels the weight of the life administration burden? For me, two businesses, two kids under 13, one busy husband, and my own needs and goals in fitness, academics, so-called work/life balance, and beyond often seem to be a bit much to triumph over consistently and also get some decent sleep. Enter Dinah Rowe-Roberts. She is a streamlined, systemizing and time and money savior! After her second child was born, she found herself overwhelmed with paperwork, complicated logistics, and to-dos. She knew she needed a new approach and so together with an old friend M...2022-02-1519 minLife Admin Life Hacks059: End of life adminLife admin can be stressful at the best of times but for people who are terminally ill or caring for a loved one, the admin related to end of life can feel overwhelming and relentless.In this episode we chat with Anna Bolitho about some of the practical matters people need to consider including: getting your estate planning in order Advance Care Planning using digital platforms to get your paperwork in order such as iDecide and My Life Wishes making time to allocate or pass on sentimental items the importance of not only documenting your wishes...2022-02-0943 minLife Admin Life Hacks058: Going solar There are more than three million homes across Australia that have rooftop solar, but with installation costs in the thousands, it can be difficult to figure out if it makes sense for you. This ep gives you all the shortcuts to figure it out, including how to optimise your investment if you already have a system. The first thing Mia and Dinah discuss is that if you are thinking about getting solar, get clear on why you are considering it. Is it an economic decision only or for the environmental impact or for some other reasons? 2022-01-2629 min
Working MummaReducing the mental load with Mia Northrop and Dinah-Rowe RobertsThe mental load is one of the top challenges experienced by working mums. There are always too many mental tabs open and it is exhausting.
In this episode, I speak with Mia Northrop and Dinah-Rowe Roberts from Life Admin Life Hacks on how to reduce the mental load and work through your life admin to-do list.
The mental load and life admin can be the cause of stress and anxiety for working parents. Good news, Mia and Dinah have tips, tricks, and advice to share with you on how to reduce your mental load and...2022-01-2544 minLife Admin Life Hacks057: Organising your digital photos If you’re looking for the motivation, apps, and process to get your digital photos sorted once and for all, this ep where we interview Carly Michael is for you. About Carly Michael Carly Michael has spent her whole life surrounded by photos having grown up in her family's camera store - Michaels Camera Video and Digital in Melbourne's CBD. When covid hit, the family decided to close the store so she took the opportunity to become a professional photo organiser - something she had developed a passion for during her time managing the family's photo lab. Sh...2022-01-0944 minLife Admin Life Hacks056: Define it to refine it It is important to have a mental model of what life admin is in order to be able to approach it in a more systematic way Mia and Dinah start the episode by discussing how: for most people, life admin is a blurry amorphous bundle of tasks - and with no mental model of the different categories and types of tasks is can be difficult to approach or share the tasks in a systematic way their definition of Life admin - that it is not housework or parenting but it often overlaps; housework is defined as...2021-12-1425 minLife Admin Life Hacks055: Essential digital life admin tools It's hard to keep up with best practices for technology and the latest apps, so in this episode we chat to expert Lynette Coulston to get her tips on essential digital life admin tools. About Lynette Coulston Lynette Coulston had a 30+ year career in software development and IT but in 2012 she left that all behind to create iTandCoffee, a business focussed on offering technology support and education to residents of her local area, through relaxed, social gatherings and individualised support - where technology topics could be discussed and explained in a friendly, understanding environment, over a...2021-12-0140 minLife Admin Life Hacks054: Daycare and school transitions This episode explores why transitions can be stressful, the key tools and processes you need to have humming to support daycare and school admin, and Mia and Dinah's top hacks for saving time, money and sharing the load. Mia and Dinah reveal that in a survey they conducted earlier this year, one in three respondents reported that their child starting at daycare or school generated a significant amount of life admin. Mia discusses how transitions, particularly when starting at a new daycare or school, can be hard for both parents and kids because we are...2021-11-1646 minLife Admin Life Hacks053: Tina Paterson on burnout and sharing the mental load In this episode, we interview Tina Paterson, remote working and productivity expert, about burnout and how to avoid the ultimate level of exhaustion. About Tina Paterson Tina Paterson has worked across nine industries and 12 countries over the past 20+ years. She has led large departments, governed billions of dollars of assets and her teams have delivered Transformation Programs and Projects worth hundreds of millions of dollars. She has achieved all this while raising two kids with her husband James, running marathons, raising a million dollars for charity and taking 3-month sabbaticals every 5 years with he...2021-11-0336 minLife Admin Life Hacks052: An Hour of Power and the Monthly Momentum MeetingThis episode will help you think about how much time you need for life admin, in a whole new way.In a survey that Mia and Dinah conducted earlier this year, participants stated that when it came to life admin, finding ways to spend less time on it was of prime importance. Achieving peace of mind came a close second. Time was also identified as the biggest obstacle to getting life admin under control: 40% felt they never had enough time to do it, closely followed by a lack of motivation.The survey also identified that...2021-10-1923 minLife Admin Life Hacks051: Michael Grose on upskilling your kids to contribute We chatted with parenting expert Michael Grose about how we can get our kids to contribute more, relieve the life admin burden and grow up to be efficient at their own life admin. Michael Grose, the founder of Parenting Ideas, is one of Australia’s leading parenting educators, informing and inspiring audiences in Australia and around the world for more than 20 years. Micheal is a former primary school teacher with 15 years of experience. He holds a Master of Educational Studies specialising in parenting education and is the father of three children He is a bestselling author of 12 bo...2021-10-0551 minLife Admin Life Hacks050: State of the administration Get up to speed with the good, bad and ugly state of Mia and Dinah's life admin. Since Mia and Dinah have been writing their Life Admin Life Hacks book they have optimised their life admin processes even further. In this episode they bring you up to speed on their life admin systems with a focus on the foundational tools: password manager, cloud storage and dedicated email, scheduling, lists and budgeting. A password manager is an essential foundation for life admin. Dinah has continued to use Last Pass Families and Mia uses Keeper. They recommend:2021-06-1627 minLife Admin Life Hacks049: Maintaining your car This episode will give you Mia and Dinah’s top hacks for fuelling the admin for your car maintenance and repair. The average two-car household in Australia spends around $17,000 or 13-14% of their income per year on car-related costs, so keeping on top of all your car admin not only saves you money but also gives you peace of mind that your car is in good repair. In this episode Mia and Dinah discuss: Car registration (“rego”) Insurance Service and repairs. In recent years, all states of Australia have abolished car registration stickers and so...2021-06-0225 minLife Admin Life Hacks048: Navigating government benefits This episode will give you Mia and Dinah’s top hacks for navigating Australia’s government payments and allowances. There are over 26 different payments and benefits available from Centrelink. Mia and Dinah talk about the 8 broad categories of payments available: families with children age pensions disability support carer support study-related support unemployment support crisis and special benefits concession cards and bonus payments. They discuss the best place to start to assess if you are available for any payments or benefits is the Centrelink Payment and Service Finder. This service available on the Centrelink website allows you to...2021-05-1919 minLife Admin Life Hacks047: Organising home maintenance and repairs This episode will give you Mia and Dinah’s top hacks for managing maintenance and repairs to your home. While completing home maintenance and repairs is not life admin, planning it, scheduling it, organising equipment and supplies and finding and engaging tradespeople are all squarely life admin tasks you have to do. Mia and Dinah start the ep by discussing how you can get motivated to tackle this. Strategies they discuss include: reframing home maintenance as a quest for beauty within the sanctuary of your home to elevate it from the humdrum considering the cost...2021-05-0620 minLife Admin Life Hacks046: Reviewing your superannuationThis episode gives you Mia and Dinah’s top hacks for reviewing your superannuation and related insurances.It’s easy to slip into a ‘set and forget’ mode for superannuation. Almost 70% of Australians don’t make an active choice and opt for their employer’s default superannuation fund plus there is more than $17 billion in lost super across 6 million accounts. Given that around 10% of your income is going there, it’s important not to ignore it. If you are a woman, engaging with your superannuation is particularly important: more than 80% of women are currently retiring with insufficient superannuation...2021-04-2520 minLife Admin Life Hacks045: Tracey Spicer on upskilling your kids to contribute at home We interview Tracey Spicer, longtime broadcaster and recent NSW Premier's Woman of the Year, on how she and her partner organise and share their home life and careers. Tracey Spicer AM is a multiple Walkley Award-winning author, journalist and broadcaster who has anchored national programs and in 2018 was chosen as one of the Australian Financial Review’s 100 Women of Influence . In 2019 she was named the NSW Premier’s Woman of the Year, accepted the Sydney Peace Prize alongside Tarana Burke for the Me Too movement, and won the national award for Excellence in Women’s Leadership through Women...2021-04-0631 minLife Admin Life Hacks044: Planning your digital estate In this episode, we interview Anna Hacker, the host of the ‘What Happens When I Die?’ podcast, about digital estate planning. Anna Hacker is the National Manager of Estate Planning in the Trustees Services arm of Australian Unity. She trained as a lawyer and is an accredited specialist in Wills & Estates. She hosts the popular podcast “What Happens When I Die?” which explores the legal outcomes of dying. In each episode, Anna is joined by guests to discuss what happens to your kids, your superannuation, your stuff and even your body after you pass away Wh...2021-03-2532 minLife Admin Life Hacks043: Carly Jacobs on productivity, habits and planningIn this episode we interview Carly Jacobs, host of the Poductivity podcast, about the little habits that support a big life.Carly Jacobs has written in the self-improvement space for well over a decade, and we talk to her about her experiments and habits related to life admin and household harmony.During the interview, we chat with Carly about: how completing her tax return as a teenager started her love of organisation finally paying for a Dropbox account to store all her digital files (although she still has a concertina file) how wasting time...2021-03-1037 minLife Admin Life Hacks042: Optimising your frequent flyer points Dinah and Mia interview frequent flyer expert, Daniel Sciberras, from PointHacks.com on the best way to earn and redeem points for maximum value as well as credit card features that help build your balance fastest. During the interview we chat with Daniel about: choosing which frequent flyer programs to belong to based on your own travel patterns understanding the value of your points based on how you will redeem them the value of using reward points for routes where there is no competition the flexibility of reward flights booking particularly during these COVID times the...2021-02-2335 minLife Admin Life Hacks041: Ellen Jackson on how mindset and personality impact your life admin In this episode, we interview psychologist and host of the Potential Psychology podcast, Ellen Jackson. About Ellen Jackson Ellen Jackson is a psychologist, host of the Potential Psychology Podcast, internationally published writer, speaker, coach and consultant to organisations Australia-wide. Ellen has a personal passion for self-care and individual wellbeing to beat stress and help you to live your best life. Her work includes one-on-one coaching, and everything she teaches is supported by scientific research so we know it works. Ellen's 6 Word Purpose Statement is: Help others live, learn and flourish. 2021-02-1041 minLife Admin Life Hacks040: Dr Amantha Imber on aligning your values and timeIn this episode we interview productivity and innovation expert, Dr Amantha Imber, about how she manages her life admin. She gives us her top hacks on scheduling, to-do lists and outsourcing This episode is the first in a series of interviews where we will be interviewing others to see how they tackle their life admin. About Dr Amantha Imber Dr Amantha Imber is an organisational psychologist and founder of behavioural science consultancy Inventium. where she helps companies such as Google, Apple, Disney, LEGO, Atlassian, Commonwealth Bank and many others innovate more successfully and re...2020-12-1629 minLife Admin Life Hacks039: Moving houseThis episode will give you the tops hacks to make your next move as harmonious as possible Moving house is on the list of life change events that stress people out. This year, due to covid-19 more of you may be moving or thinking about moving due to a change in income or for a tree/sea change as remote working becomes a more viable option for many. Mia and Dinah talk about the four key phases of moving house: Planning (many weeks before) Preparing (few weeks before) Moving (the week of m...2020-12-0131 minLife Admin Life Hacks038: Separating from your partner This episode will talk you through the practical life admin issues you will need to address if you embark on the path of separating from your partner There have been media reports that the divorce rate is expected to spike due to COVID-19. Search engine data for divorce usually increases after Christmas and New Year, but Google has revealed that people are already considering their choices, which is unsurprising given the stresses of homeschooling, lockdown, job loss and income loss. They talk about seeing a lawyer to seek initial advice (ideally prior to separation). If...2020-11-1833 minLife Admin Life Hacks037: Planning a corona Christmas Mia and Dinah give you top hacks for planning for Christmas in the time of COVID-19. They talk about how coronavirus will likely impact our plans for Christmas this year including: budgets being impacted due to the job and income loss facing many families limits to numbers of people at indoor and outdoor parties and events unprecedented demand for online shopping and likely postage delays travel restrictions changing who you may be able to spend Christmas with more time at home. Mia and Dinah refer back to earlier podcast episodes on Preparing for Christmas (ep 21) an...2020-11-0328 minLife Admin Life Hacks036: Pay tv and streamingThis episode gives you top hacks for maximising the value of your pay TV and streaming services.There are more than 36 streaming platforms in Australia including Crunchyroll (Japanese anime and manga), GuideDoc (documentaries), Mubi (cult classics), Shudder (horror), CGood positive life-affirming), Acorn (mystery, drama and thrillers). If you like a particular genre see if there is a cheaper, dedicated streaming service rather than using a mainstream platform.Mia and Dinah talk about what you should know about streaming services including: The three types of streaming services:subscription services (like Netflix, Stan, Binge)rent...2020-10-2024 minLife Admin Life Hacks035 House and contents InsuranceThis episode will give you Mia and Dinah’s top hacks for sorting out your household insurances including house and contents insurance, landlord insurance and renters insuranceIt is easy to slip into a set and forget mode for house and contents insurance and let your policy tick along for years, but this is an area where an annual review is a must.The key considerations and hacks Mia and Dinah discuss for contents insurance are: Make sure you have adequately estimated the value of your contents including items like pot plants, items in yo...2020-10-0929 minLife Admin Life Hacks034: Smartphone hacks This episode will help transform your smartphone into your biggest productivity weapon to make your life admin easier. Most Australians hang on to their smartphone for more than three years, so it's really worth your while to learn your phone’s features and install must-have apps to minimise and optimise your life admin. Mia and Dinah’s top hacks are: Clean up your home screen so that the apps you want to use the most are on the first screen you see when you unlock your phone, so your environment supports good habits. Set up t...2020-09-2332 min
Life Admin Life HacksComparison shopping in an hour2020-09-1100 minLife Admin Life Hacks032: Pet admin This episode will give you all the hacks to ensure your pets are a stress reducer not a stress inducer Looking after a pet properly is a long term proposition. Cats and dogs live on average 10 human years and the responsibility of their welfare adds up over time. It's important to think about how to make it easier for yourself and use your life admin systems to share it with other members of your family. Mia and Dinah discuss: all the admin related to pet ownership, including: pet registration purchasing pet food veterinarian visits p...2020-08-2519 minLife Admin Life Hacks031: Tiny life admin habits This episode will inspire you to find the small steps necessary to hack your life admin in challenging times. This episode addresses the challenges introduced by the COVID-19 pandemic and the dilemma of feeling like extra time at home should lead to some major life admin overhauls versus the economic, emotional and physical impact of living in this limbo state. They acknowledge that the answer may be small steps and incremental change, which build over time to something substantial. Mia and Dinah discuss: using the current crisis as a time to think...2020-08-1321 minLife Admin Life Hacks030: Sorting out life insurance Find out how much life insurance cover you need and what to do if you need to get some more. This episode talks about how to find out how much cover you already have, how to estimate how much cover you need and how to get the best deal on insurance if you need to make some changes. Mia and Dinah discuss: four key types of insurance: Life Insurance, Total & Permanent Disability, Trauma Cover, and Income Protection Insurance the importance of knowing how much insurance you have both inside and outside of your superannuation t...2020-04-2825 minLife Admin Life Hacks029: Comparing mobile phone plans This episode will help you understand your mobile phone bill and switch plans in under an hour! This episode talks about the paradox of choice when it comes to choosing from the more than 300 mobile phone plans available. Mia and Dinah talk about the things you need to consider including: Network reliability Network coverage Value for money Contracts or Pay as You Go Phone included or Bring Your Own Device (BYOD) Data limits. Dinah talks about the steps she went through to change plans including: Looking at usage information for the past fe...2020-04-1518 minLife Admin Life Hacks023: Organising your social life Prioritise and plan your social life. This episode talks about some of the things you need to think about when you are organising your social life including: the value of social connection consciously organsing your social life prioritising how to spend your time to nurture your important friendships people priority vs event priority tools to help make organising your social life less of an admin burden. Mia talks about the evidence on the value of social connection and research around the number of real friendships. Dinah talks about the framework she uses to...2020-04-0528 minLife Admin Life Hacks028: Comparing credit cards Decide if you need a credit card and if so, choose the best one for your purchasing and payment habits. There are over 200 credit cards on offer in Australia, and this episode talks about how you can get the right credit card for you. Things to consider include: your spending habits your ability to pay off the outstanding balance each month your credit score the types of credit cards and benefits available. Mia and Dinah share their top tips including: knowing yourself and your spending habits considering how much effort it takes to maximise...2020-04-0126 minLife Admin Life Hacks027: Taking on admin for family members This episode will help you understand why you may need to help others with their life admin and some of the legal and practical considerations you need to consider if you take on that role. We consider some of the things you need to think about when you need to help someone else with their life admin, including: what the signs are or the events that may happen that trigger your need to assist someone with their life admin the types of life admin you may need to help with how to avoid family conflict and...2020-03-1845 minLife Admin Life Hacks026: Optimising kid admin Deal with the admin generated by and organised for children, which starts as soon as you get pregnant and never seems to end. This episode talks about how you can address the many admin tasks you need to sort when you have kids, including: health daycare, school and school holidays social life including birthday parties extracurricular activities decluttering their stuff - clothes, toys, books, artworks, craft. Mia and Dinah share their top tips including: having a launchpad and visible weekly schedule systems to deal with arts & craft and keepsake items using a form filling a...2020-03-0442 minLife Admin Life Hacks025: Embracing budgeting This episode will help you understand what sort of budget you need, get it done more efficiently and actually stick to it! This episode talks about the reasons you need a budget, the tools you can use to prepare a budget, and how to monitor your budget once you have set it up. Mia and Dinah talk about the range of reasons why preparing a budget is important and how it can help you make better decisions about other areas of your life admin. Dinah talks about how it is important to understand yo...2020-02-2022 minLife Admin Life Hacks024: Administering to your healthGet your regular health checks on track and your health records sorted so you can find them when you need them.This episode provides some practical tips to save you time and give you peace of mind when it comes to: Booking health appointments Getting health checks sorted for your age and stage Filing health records – what to store and how you should store them.Mia and Dinah talk about: The Australian My Health Record and what you can use it for Using your cloud storage to store your health records The value of fi...2019-12-0422 minLife Admin Life Hacks022: Outsourcing personal and household tasks This episode will help decide what you should outsource and how to do it so that it actually saves you time and improves your household harmony Mia and Dinah talk about some of the reasons you may want to outsource some of your life admin including: lack of expertise or skill tasks not getting done due to lack of time relationship friction caused by workload imbalance or tasks not getting done. They outline ten steps to help you decide if you should outsource some of your life admin including both the emotional and logical considerations.2019-11-0526 minLife Admin Life Hacks021: Preparing for ChristmasThis episode will help make planning your Christmas an ode to joy!There are a lot of life admin life hacks that can maximise your peace of mind, save money and save time around the festive season. In this episode Mia and Dinah talk about: establishing and remembering Christmas traditions using Reference lists and To Do Lists nurturing traditions such as reading Christmas books, buying and decorating a tree, advent calendars, Christmas music playlists, carols by candlelight, gingerbread house making, and sending Santa letters. drawing on your established life admin tools and techniques such as Scheduling...2019-10-2340 minLife Admin Life Hacks020: Organising holidays This episode will help make planning and preparing for your holiday more efficient so you can get away smoothly and make the most of your time away While many of the listener survey respondents didn’t feel that booking holidays was life admin, Dinah and Mia firmly believe it qualifies, given all the research, comparing, booking, planning, communicating and organisation involved. This episode includes a heap of hacks in four areas relating to holidays: planning, booking, preparing and enjoying a holiday. Mia and Dinah give tips on planning a holiday including: booking in...2019-07-1735 minLife Admin Life Hacks019: Filing your tax return This episode will help you set up your systems to make tax time as minimal as possible. People whose lives are otherwise in good shape can suffer a mental block when it comes to tax. This episode will give you tips to get motivated and preparing your tax return more efficient. Mia and Dinah discuss: motivations for doing your tax by the deadline the benefits of using an accountant or tax agent why you might want to see your accountant before tax time thinking about your tax refund as a payment for the work y...2019-07-0223 minLife Admin Life Hacks018: Controlling digital safety and screen time This episode will clarify the options you have to manage how you and your children use their screens. There are all kinds of connected devices in our homes: tablets, smartphones, laptops, televisions, gaming consoles and more. Dinah and Mia give you some tools and tips to help keep your children safer online and also help provide screen time limits. Mia and Dinah talk about resources like Common Sense Media that you can use to decide on which games and apps to download for your children. They also discuss how as your children get older it...2019-06-2028 minLife Admin Life Hacks017: Meal planning & grocery shoppingDinah and Mia discuss their adoption of meal planning and hacks to make grocery shopping more efficient. This episode features an interview with meal planning expert, Nicole Avery, from Planning With Kids and Planned and Present.Nicole gives some great tips about: developing a system to share the load (eg shopping) involving the family to suggest meal ideas taking into account your family’s schedule cooking in bulk to create leftovers for lunches making every meal work more than once meal preparation ahead of time enlisting family members to help with putting the groceries away where to...2019-06-0738 minLife Admin Life Hacks016: Simplifying gift givingGet the hacks to buy appropriate, thoughtful gifts that are within budget and in time for the occasion, efficiently.Mia and Dinah explore the joys and lows of giving gifts and how to make sure gifts are meaningful without overthinking it. The hacks covered for selecting gifts include: setting up wish lists for family members and close friends using your lists app simplifying decision making by using categories and themes (eg books, sport, experience, games/puzzles, clothes, accessories, food, plant) finding a few favourite online and bricks-and-mortar stores with good quality items using social media to...2019-05-1538 minLife Admin Life Hacks015: Switching home loansThis episode is all about how to compare and switch home loans to save you money, and features an interview with a mortgage broker.There are thousands of home loans available on the market, so chances are at least one of them offers a lower interest rate lower fees more flexible repayment options orfeatures like apps and internet banking that are better than your current mortgage.Depending on your current loan amount, loan period and other loan terms, the savings to be had can be enormous.Mia and Dinah talk...2019-04-3032 minLife Admin Life Hacks014: Selecting energy plansThis episode is all about finding the best offer for your electricity and gas in those states of Australia where you choose your energy retailer.There are more than 37 energy retailers vying for our business yet many of us never switch, even though prices have risen quite significantly in recent years.The key considerations for comparing energy providers are: Dual Fuel – do you want to consolidate your electricity and gas? Even add your solar? This little convenience as you still receive separate bills and may only get an initial discount, rather than an ongoing on...2019-04-1627 minLife Admin Life Hacks013: Choosing an internet planMia and Dinah talk about switching broadband internet plans to save money and improve their service.There are more than 35 internet service providers in Australia, with an array of ever-changing offers and promotions. This, combined with advancements in internet technology such as the NBN and improved modems and routers, and the changing use of technology by households, means that most of us should be reviewing our internet service plans to make sure we are getting the best deal.The key criteria for selecting a plan are: Data needs – do you need unlimited or will a...2019-04-0232 minLife Admin Life Hacks012: Comparing private health insuranceMia and Dinah talk about principles for efficient comparison shopping and fast decision making, before getting into the process and tools specific to reviewing private health insurance.To avoid spending days researching better deals and ending up with analysis paralysis, there are several principles to embrace when comparing products or services: Keep the end in mind – Make sure you know what you are aiming to achieve – saving money, finding better quality products or services – before you start comparing. Decide how long you are willing to dedicate to the research stage, and for what benefit. Satisfice more and ma...2019-03-1942 minLife Admin Life Hacks011: Drafting wills and powers of attorneyMia and Dinah interview Justin Hiew, a lawyer from McMahon Fearnly Lawyers, to get some expert input into the morbid but important topic of wills and powers of attorney.The information provided in this podcast constitutes general information only. It is not intended to nor does it constitute legal advice and it is not a substitute for professional legal advice. You should obtain professional advice before taking any action in relation to any matter discussed in the podcast.They talk about: why it is important to make sure you have a will and powers...2019-03-0532 minLife Admin Life Hacks010: Managing digital photosIn this episode Mia and Dinah talk about the challenges of managing digital photos including storing them so you can find them when you need them, backing them up and doing something with them to make you happy.Mia and Dinah share the current disorganised state of their digital photos. They’ve both failed to implement a consistent system to store, backup and use their photos.Mia interviews Sally-Ann Lyons, a former travel agent and now clothing designer, who manages a large volume (over 30,000) of photos for both her work and from her travels. Her sy...2019-02-1936 minLife Admin Life Hacks009: Finding Motivation and MomentumMia and Dinah explore how to find inspiration, get motivated and set goals to change your approach to life admin.Mia and Dinah talk about the difference between motivation and insinspiration and potential sources of both. They discuss how you might approaches behaviour and habit change, which are required to address your life admin system.They detail many different ways of setting goals and suggest that first its important to know how you are wired before choosing a method that will work for you. They outline options for goal setting including: SMARTER goals setting...2019-02-0531 minLife Admin Life Hacks008: Decluttering part 3In this episode Dinah and Mia focus on how to help others declutter, and Mia interviews Jo and Kristen from Springtime Services, professional organisers in Melbourne.Jo and Kristen describe how they support clients to declutter part or all of their homes. Their service draws on the advice of experts but they stress they avoid being prescriptive. Every client is different and their approach needs to be tailored for what will work for their clients.Jo and Kristen find the biggest challenges for people to declutter are photos, children’s artwork and toys and gifts. Th...2018-12-2529 minLife Admin Life Hacks007: Decluttering part 2Mia and Dinah talk about their own decluttering journeys and give listeners their top tips.Mia and Dinah share their family backgrounds and reflect how that often links to your approach to holding onto belongings. They talk about the process they have gone through for both: Reducing the inflow of stuff: being a better gatekeeper of what enters the house and buying less. Working on the outflow of stuff: a work in progress for both of them. Dinah’s top 5 tips for decluttering are: Get some quick wins by starting with an area of the house...2018-12-1829 minLife Admin Life Hacks006: Decluttering part 1Mia and Dinah talk about the mindset and philosophies of various decluttering experts.2018-12-1235 minLife Admin Life Hacks005: Scheduling the Inevitable, the Inspirational and an Hour of PowerThis episode covers another foundation for establishing a robust Life Admin system: scheduling.Mia and Dinah discuss how most people have no set time when they do their Life Admin tasks, which often means doing only the ‘urgent’ and not the ‘important’. The important tasks weigh on your mind, yet you never complete them. Mia and her partner refer to these tasks as ‘blockers’: tasks you spend more time thinking about than they would actually take to do it.They discuss how many of us have routines for our personal life but usually only schedule tasks and com...2018-12-0432 minLife Admin Life Hacks004: Mastering To Do ListsMia and Dinah talk about the benefits of To Do Lists and the steps they followed to optimise their To Do List systems.This episode discusses how To Do Lists allow you to get clarity on what needs to be done and the pros of centralising your lists on one digital tool that can be shared with other family members.They outline the difference among: To Do Lists - are actionable, time-bound, contain verbs Checklists (eg prepping the house for holidays) - help you remember how to do something efficiently and comprehensively Reference Lists...2018-11-2836 minLife Admin Life Hacks003: Managing passwords and form filling dataThis episode covers two more important foundation elements for a life admin system: having a password manager and collating data frequently used when filling out forms.Mia and Dinah discuss how many passwords they need to manage life admin, and how difficult it is to have a fail-proof and secure system to store them all. They also consider how many forms they need to fill out with the same data over and over again. Mia admits to having a password book which put her at risk of identity theft.They talk about the benefits of...2018-11-2021 minLife Admin Life Hacks002: Going paperlessThis episode talks about the second key foundation of an efficient life admin system: going paperless.The hosts, Mia and Dinah, describe the five steps they went through to go paperless: Setting up a dedicated admin email address and cloud storage account for life admin. Setting up a password manager to remember and protect online accounts. Opting out of paper billing, statements and notifications. Throwing out existing paper they no longer needed. Scanning the remaining papers and uploading them to the cloud storage drive.They talk about the criteria they used to decide what to k...2018-11-1329 minLife Admin Life Hacks001: Setting up a shared family calendarThis episode introduces the first of several foundations to a great life admin system: a shared family calendar.Mia and Dinah discuss how they previously both used multiple calendars and that there was no single point of truth of what was happening. They describe how they went about setting up a shared family calendar available on all their devices, Mia using Apple iOS and Outlook and Dinah using Google Calendar. They include all family activities and recurring household tasks in this one calendar and share it with their partners, creating a single view of all family events.2018-11-0718 minLife Admin Life Hacks000: Welcome to Life Admin Life HacksThis episode provides an introduction to the Life Admin Life Hacks podcast, a podcast that gives you techniques, tips and tools to tackle your life admin more efficiently to save you time, your money and improve your household harmony. This episode provides a definition of Life Admin including some data from a survey the podcast hosts, Mia and Dinah, conducted. Mia and Dinah discuss their motivation to start this project: that as their lives have got more complex and technology has moved on their old systems are no longer meeting the demands of Life Admin...2018-11-0109 min