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Soft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans107: Leading Through Connection with Paul SkewesUncover the essential human skills that drive exceptional leadership and discover the empowering impact of coaching on team development and capability improvement. My guest is Paul Skewes who is a seasoned leadership development coach, and he partners with mid to senior-level leaders to enhance their leadership capabilities. He brings a wealth of experience from working across various industries, particularly within the resources sector. Paul is here to share his insights on the importance of essential leadership skills, the challenges leaders face, and how coaching can empower both leaders and their teams. So, let's...2024-02-1245 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansFrom Uncertainty to Clarity: Managing Grey Area BehavioursWelcome back to another episode of Soft Skills for Leaders! I'm your host, Lisa Evans, and today we have a very important and timely topic to discuss: "Grey Area Behaviour" in the workplace. Joining me today is Yhana Lanwin, the founder and CEO of Sans Prejudice Solutions, who brings a wealth of expertise in diversity and inclusion in the workplace. In this episode, we delve deep into the world of grey area behaviours, those actions that aren't clearly right or wrong, acceptable or unacceptable. These behaviours can create discomfort, ethical dilemmas, and even serious issues in the...2023-11-2730 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansCreating a Culture of ConnectionIn this episode of Soft Skills for Leaders, host Lisa Evans chats with Kirryn Zerna, a former corporate communications professional in the financial services industry, who spent the first 20 years of her career developing campaigns for large-scale organizations aimed at capturing the hearts and minds of their employees. Inspired by her passion for public speaking, she transitioned into becoming a speaker herself, focusing on helping individuals envision new possibilities and take the next step in their personal growth.  Welcome back to Soft Skills for Leaders, the podcast where we delve into the human side of l...2023-10-0930 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansLeading with Purpose with Linda O'FarrellOn this episode of Soft Skills for Leaders, my guest is Linda O'Farrell. We discuss the importance of organisational culture and well-being in the workplace. Linda shares her insights on the challenges faced by leaders, the need for high-energy and low-energy spaces, and the importance of creating meaning and purpose for oneself and others. We delve into the necessity of building inclusion and holding well-being days for teams. Tune in to learn more about the soft skills necessary for successful leadership. Timestamps [00:04:33] Navigating Challenges in a Complex World [00:08:36] Feeling the...2023-05-2845 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansDeveloping a Culture of Resilience with Dr Lynda FolanLynda Folan is my guest on this episode of Soft Skills for Leaders. Lynda has a PhD in Organisational Psychology, and 35 years of experience in the corporate world across three continents.  Her recently published book, "Leader Resilience - The New Frontier of Leadership" (2021), offers insights into the highly relevant topic of resilience and challenges how we think about leadership and leadership development.  Talking Points The early days of shaping a career The most significant changes in organisations over the decades Tougher for leaders post-COVID with change in work 2023-04-0340 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansThe Power of Mentoring with Darren McFarlaneDarren McFarlane is my guest on this episode of the Soft Skills for Leaders Podcast. Darren is the founder of Next Level Mentoring. He realised the power of mentoring at the time he was an emerging leader in the oil and gas industry, and he had the opportunity to be part of a mentoring program. When Darren was at a crossroads later in life, he decided to start a business matching and supporting mentees with mentors, so that others could experience the value and results of having a mentor and being a mentor. Talking Points Where...2023-03-2728 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansFuture Fit Leaders with Gihan PereraMy guest on this Soft Skills for Leaders Podcast episode is Gihan Perera. We chat about the essential topic of how leaders can lead in today's workplace and be ready for the uncertainty of the future. Leaders can adapt by bringing the best from the past and to the future and learning new ways of working and leading.  Talking Points The meaning of being fit for the future. The new challenges facing leaders post-pandemic in the period of crisis management and growth. The similarities between disruption and innovation. The f...2023-02-2732 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansHead & Heart Leadership with Dr Kirstin FergusonMy guest on this episode of the Soft Skills for Leaders Podcast is Dr Kirstin Ferguson.  Dr Kirstin Ferguson is an award-winning, globally recognised author, columnist and company director. She is one of Australia's most prominent leadership experts with a 30-year executive career and a PhD in leadership and culture. Kirstin is changing how the world looks at leadership, helping people become modern leaders who can lead with their head and heart. Kirstin believes that leadership is simply a series of moments, and every moment allows you to leave a positive legacy for t...2023-02-1326 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansEthical Leadership in Business with Dr Julie CrewsMy guest is Dr Julie Crews, a business ethicist and principal consultant of Leading Ethically. Julie is passionate about developing leaders with integrity and organisational cultures that are defined and driven by clear values.   We share a frank and open conversation about some challenges leaders face in navigating ethical dilemmas. Talking Points Findings from Dr Julie Crews's doctoral research We are all on a continuum of ethical behaviour What are some of the dilemmas leaders have that challenge their belief systems? Ethical behaviours are up for scrutiny for people in the spotlight. Culture of s...2023-01-1639 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansConflict and Compassion with Ilona VassIn this episode, I share a conversation with Ilona Vass. Ilona is the Founder of Dancing with the Dragons, a company that teaches productive communication and positive conflict strategies. She is inspired to improve how humans speak with each other and handle challenging conversations, always having a positive outcome in mind. Ilona assists leaders and their teams to develop engaged, thriving, supportive workplaces. She believes a healthy and compassionate company culture equals a profitable business.    Talking Points Dancing with Dragons is your company's name - why did you choose this name? Why is...2023-01-0230 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansHow to Get Noticed with Caelan HuntressIn this episode, I chat with Caelan Huntress who is a dynamic speaker, trainer, and business coach. He started his career as an acrobat in the circus. His skills as a theatrical performer and marketing strategist combine to make compelling virtual experiences. As the Creative Director of Stellar Platforms, a digital marketing agency that helps experts and entrepreneurs set up smart marketing systems, he has helped thousands of people increase their income, impact, and influence. He is the author of the book Marketing Yourself. How to elevate your personal brand to the next l...2022-12-1828 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansSmart Ways of Working with Amantha ImberIn this episode, I chat with Amantha Imber, an organisational psychologist and founder of behavioural science consultancy Inventium, who helps people reinvent how they approach their work. Amantha is the host of the podcast How I Work, which has had over 2.5 million downloads, where she interviews some of the world’s most successful people about their habits, strategies, and rituals. Her latest book is called Time Wise. Talking Points How Amantha found herself fascinated by productivity.   Experimenting with a Four-Day Work Week. Flexibility around Working From Home. Deliberately thinking about the tasks you do WFH...2022-12-0526 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansHow to Listen with Oscar TrimboliIn this episode, I chat with Oscar Trimboli. Communication isn’t just about what we say; it is 50% speaking and 50% listening.  Oscar is a speaker, podcaster, mentor, coach and researcher who is determined to develop leaders into master listeners. Talking Points How Oscar realised he had a flair for holding a listening space The cost to individuals and organisations of not listening The Five Levels of Listening The three must-ask questions Creating an effective listening space How we welcome others into the space Background noise or silence? How to shorten the length of meetings L...2022-11-2140 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansBuilding Inclusive Workplaces with Dr Judy LundyIn this episode, I chat with Dr Judy Lundy, MBA Program Director at Edith Cowan University. Judy is passionate about building and developing inclusive workplaces where everyone can thrive Talking Points Why does it matter that we have diverse and inclusive workplaces? What happens when we don’t? What does an organisation need to do before becoming more diverse and inclusive? How can workplaces be more inclusive for people 50+? What can leaders do differently? Links Wisdom & Eldership with Dr Tom Verghese Well Being of teams with Pip Loader Amplifying Te...2022-11-1426 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansRelocating for Work with Anna KaveljIn this episode, I chat with Anna Kavelj, Managing Director of Elite Woodhams Relocation, an award-winning Destination Services Provider in Australia. Her team supports organisations to make sure their employees who relocate for work do so smoothly, so that they thrive in their new surroundings. Some of the things her company does includes helping people find homes, schools and settle-in to their new lives. Originally from London, Anna has relocated herself many times including to Shanghai, Sydney & Melbourne.    Talking Points The top things to consider when relocating as a family to Australia? What do pe...2022-10-3122 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansRespect at Work with Dr Jacinta BuchbachIn this episode, I chat with Dr Jacinta Buchbach, head of Leader Development, “Respect at Work” at In Safe Hands.  Her broad exposure to challenging negative workplace behaviours in her careers in law enforcement, the mining industry and investigation of health workplaces has shaped her as a leading ambassador and facilitator of Respect at Work behaviours.  Jacinta has developed best practice prevention and response leadership courses that are consistent with the Australian Human Rights Commission framework in preventing and responding to workplace bullying and sexual harassment.  Talking Points The difference between bullying and har...2022-10-2434 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansLeaders Hurting Teams with Ben BrearleyIn this episode, I chat with Ben Brearley, host of the Thoughtful Leader Podcast. Ben believes that good leadership is thoughtful leadership.  Ben is an experienced coach, trainer and leader who offers leadership training and coaching that aims to build confidence and lead more effective teams.  As a Thoughtful Leader, you know that the teams that work best actually enjoy their jobs. You know it’s so important to be the kind of leader who is intentional about what you do and how you communicate. But what if some of your actions and behaviours may actu...2022-10-1730 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansThe Third Space with Dr Adam FraserAdam Fraser is a speaker, consultant, author, researcher, and leader of large-scale interventions.  I have been a fan of Adam’s work since I first heard about The Third Space. We are required to navigate multiple roles, tasks and activities throughout any given day. How we handle the small transition or space in between makes all the difference.   In this conversation, we chat about: The universal appeal of The Third Space Taking the mood and mindset from one interaction to another Tips for establishing effective transitions Introverts and extroverts handling The Third Spac...2022-10-1033 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansSelf-Leadership & Connection with Mel KettleIn this episode, I chat with Mel Kettle, author of the book Fully Connected. Mel is a highly sought-after speaker and trainer. Her clients include leaders, teams and organisations that want to achieve real connection and sustained engagement. At the heart of everything Mel does is a commitment to self-leadership. She truly believes that we need to lead ourselves first before we can lead others. This became clear after she survived the debilitating effects of work-related loneliness, stress and burnout in her late 20s and later when she had a life-threatening melanoma in her early-40...2022-10-0330 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansAmplifying Team Accountability with Dr Paige WilliamsIn this episode, I have a conversation with Dr. Paige Williams, author and researcher in Organisational Behaviour.  Paige has over twenty years of experience working with global organisations she helps leaders surface uncomfortable truths, and see the rules they need to break in order to break through and lead themselves, their teams, and their organisations to thrive.   In this conversation, we chat about: What happens when teams lack accountability? How do you define underperformance? What is the importance of Collective Accountability? How can leaders promote a culture of accountability? What are the st...2022-09-2633 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansLimitless leadership with Renee GiarussoIn this episode, I chat with Renee Giarusso. We share a candid conversation about leading living and learning   Talking Points The power of lifelong learning to unlock potential How can leaders express gratitude authentically Five key worlds to transform the start of meetings How to banish negativity using the 3:1 positivity ratio From limited to limitless as a leader How can leaders remain curious and continue to develop The power of walking coaching. Renee Giarusso is a leadership coach, speaker and workshop facilitator with the purpose to make workplaces exceptional places to w...2022-09-1941 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansWell Being of Teams with Pip LoaderPip helps Leaders build great teams that work.  Teams that are engaged, empowered and effective every day.  Her work is centred around her 4 Well-Beings of Teams which is the foundation for happier, more productive teams at work.  When these fundamentals are in place, leaders spend less time managing poor performance, and more time helping people thrive and shine.     In this conversation, Pip shares: Her accidental journey from office all-rounder to expert in leading great teams The 4 Well-Beings of Teams How leaders can build and lead a team who are clear on their purpose and direct...2022-09-0631 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansSuccess, Balance and Impact with Dr Jesse GreenIn this episode, I chat with Dr Jesse Green and we share a conversation that encompasses many different areas of life including: What it means to achieve a guilt-free work life balance Defining success and navigating the journey to fulfillment  How our priorities change in the different seasons of life Why impact and purpose are as important as profitability Preventing overwhelm with a planned getaway Optimal daily habits including reading Author, speaker, and entrepreneur, Dr Jesse Green is a leading dental business coach. He established Savvy Dentist to support dentists to develop financial intelligence, have more time a...2022-08-2231 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansWisdom and Eldership with Dr Tom VergheseIn this episode, I chat with Dr Tom Verghese.  We share a candid conversation about ageing, life transitions and eldership.   Talking Points How do we approach the last half of life The role of the elder in a youth-orientated world The benefit of creating multi-generational teams in the workplace Shifting the language to combat ageism Instead of retiring, let’s rewire for a new adventure Dr Tom Verghese is a trusted advisor, executive coach, international consultant, author, presenter and the founder of Cultural Synergies.  His expertise is in cultural intel...2022-08-0840 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansIntroducing Soft Skills for Leaders with Lisa EvansThis month marks eight years of being in business. During that time, my brand and service offerings have evolved.  When I began my journey into podcasting in early 2020, I kept the title and topics of conversations quite broad.  With 76 episodes of the Business Chat Podcast under my belt, on reflection, I have most enjoyed the conversations related to soft skills. The podcast has a brand new look, and here is a super short solo episode about the changes.  Welcome to Soft Skills for Leaders, the podcast about the less tangible yet ess...2022-08-0103 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansCareer Transitions with Lois Keay-SmithIn this episode of the Business Chat podcast, I speak with Lois Keay-Smith, a career counsellor who helps people figure out what they want in their career path and how they can get there.  Individuals who feel stuck often fear changing careers because society dictates that stability is possible by staying in one profession.  However, it’s never too late to transition and enjoy what you’ve always wanted to do. If you’re at a career crossroads and don’t know which path to take, listen to the episode for valuable tips and advice.  Time...2022-07-2635 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansLinkedIn for High Value Connections with Adam FranklinIf you’re someone who likes to start a conversation and yearns for connection, you will reap rewards and opportunities on LinkedIn. However, the challenge with this platform is not to come off as spammy or annoying and to utilise LinkedIn for high-value connections. In this episode, I chat with Adam Franklin, a LinkedIn expert, best-selling author, and CEO of Bluewire Media. He believes that LinkedIn is a great platform to look for the people you want to build and nurture relationships with; ideal clients and partners are there.  Leaders who commit to being visible and...2022-07-1134 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansProfitability Making a Better World with Michael WattsThere has been a major shift in business expectations from consumers who call for brands to be socially and environmentally responsible. People are not just blindly buying products and services, but often make the effort to research how businesses treat their employees, if they have environmental programs, or how they create a positive impact on their community.  In this episode, I speak with Michael, founder of ToBe Advisory. He believes that businesses can make a difference if they focus on profitability, sustainability and impact. Michael shares the best ways to impart a genuinely positive impact a...2022-06-2733 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansFrom Expert to Authority with Petra ZinkExpert and authority may seem similar, but as I discovered when chatting with Petra Zink, there is a key difference.  Petra is an author and founder of impaCCCt and The 360 Talent Co. She speaks about how experts and authorities help business owners with their problems.  The key difference between them is the level of trust they gain from clients. Experts know how to solve problems while an authority strives to generate deeper connections and commonalities through story-telling and analogies. Time Stamps: Petra's entrepreneurial journey (03:30) Her niche and vision for the business (06:15) The di...2022-06-1335 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansHow To Be An Effective Leader In Decision Making With Rob HartnettDecision-making is a crucial skill to be an effective leader. Decisions that are well-crafted help organisations move towards goals and best outcomes.  In this episode of the Business Chat Podcast, I welcome back my first podcast guest, Rob Hartnett. He is the Vice President of Growth for APAC for NeuroLeadership Institute. Rob talks about what affects decision-making and how to make efficient and effective decisions. We have to remember that decision-making is dependent on our habits, beliefs, opinions, and experiences. These aspects unintentionally create our biases, which can either be a good thing or a bad thing. ...2022-05-3039 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansRe-imagining Learning at Work With Steph ClarkeOur love for learning is strengthened when we’re in environments that acknowledge and nurture this passion. However, most of our learning institutions focus on traditional approaches that may no longer be relevant, and we need to work towards re-imagining learning at work. In this episode of the Business Chat Podcast, I have a lovely conversation with Steph Clarke. She helps organisations deal with hard conversations regarding learning and development.  Before the pandemic, people’s way of learning was too traditional, classroom-based, and too instructor-led. Now, organisations are employing a more holistic approach to help their...2022-05-1639 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansNon-Verbal Negotiation with Gary EdwardsThe negotiation process depends on what needs to be achieved. The individuals involved can either participate in competitive or collaborative negotiation. Both of these utilise non-verbal cues that support the communication style and goal of the conversation. In this episode of the Business Chat podcast, I welcome back the amazing Gary Edwards to carry on with the discussion for non-verbal negotiation.  There are lots of factors to consider when negotiating; the environment, tone of voice, physical looks, and mental preparation. But the main thing is having the flexibility and striking balance with negotiation style.  ...2022-05-0947 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans068: Your Personal Brand With Jennifer HollowayOur personal branding goes beyond the images we post on social platforms. It needs to be aligned with who we really are, our values, and what we aim to accomplish. In this episode of the Business Chat Podcast, I speak with Jennifer Holloway. We chat about how to improve personal branding and ways to authentically share your brand without sounding “salesy”.  Jennifer shares her six key elements for creating a personal brand and through these elements, entrepreneurs can showcase what they offer and what sets them apart from others. Customers want to make a genuine conne...2022-05-0240 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansConscious Communication with Jem FullerHaving conscious communication can be life-changing, it improves internal communication and enhances the power of listening. In this episode of the Business Chat Podcast, I chat with Jem Fuller, a speaker, coach, author, and adventurer. He talks about conscious communication and how it benefits people on both personal and corporate levels.  The success of our relationships is greatly dependent on our ability to communicate. With conscious communication, we’re aware of the higher purpose that develops harmonious interactions. When we bring ourselves back into the art of communication, we form quality connections that encourage people to...2022-04-2527 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans066: Navigating Conversations in Business with Nigel CollinIn this episode of the Business Chat Podcast, I speak with Nigel Collin, a Certified Professional Speaker (CSP), author, and founder of the Ingenious Oz Project. Nigel talks about a topic every leader or business owner should know - how to have better business conversations. Communicating is often overlooked since everybody can do it, but an effective conversation creates a significant impact in business. Powerful conversations help build trust and form stronger relationships.  When organisations allow genuine two-way conversations to happen, they discover opportunities for success they never thought were possible. Time Stamps:2022-04-1829 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans065: How To Have A Stand-Out Personal Brand With Monica RosenfeldIn this episode of the Business Chat Podcast, I have a fascinating chat about personal branding with Monica Rosenfeld,  she describes personal brand as “consciously creating the perception that you want people to have of you.” To identify an individual’s personal brand, Monica advises going through what she calls the “tree step process.” This highlights a person’s core values, expertise, distinguished physical appearance, and content creation. Personal branding is more than a marketing term. It starts within yourself. You have to be aware of your gifts and the values you want to live by. By knowin...2022-04-1126 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans064: Critical Thinking for Leaders with Bethan WinnWe use critical thinking whenever we need to make a  decision.  In this episode of the Business Chat Podcast, I chat with Bethan Winn, a critical thinking facilitator, and consultant.  Leaders are presented with day-to-day challenges that require them to make important decisions. By honing critical thinking skills, they become equipped with confidence and clarity to communicate, make good decisions and solve problems. When leaders employ critical thinking, they see beyond their actions and evaluate whether their decisions can add value to the organisation. They also become aware of their biases and encourage a d...2022-04-0436 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans063: Credible Communication in Spotlight Situations with Dr. Neryl EastThere is no better time for leaders to level up their communication skills than now. Leaders need to recognise the importance of early and credible communication to ensure that their people have a valid source of truth. In this episode of the Business Chat Podcast, I speak with Dr. Neryl East, Certified Speaking Professional (CSP) and an expert in media, marketing, and influential communication. Neryl talks about how leaders can communicate in “spotlight situations” - when the pressure is on, the stakes are high, and the outcome really matters.  When leaders are faced with difficult issue...2022-03-2833 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansHow a Geek Introvert Learnt How to Influence Through DataIntroversion is a strength, one that can be harnessed and used as both a professional and personal skill. Introverts are also able to observe more and through this, they’re able to create great quality data and evaluations. In this episode of the Business Chat Podcast, I have a fascinating conversation with a fellow introvert, Jon Yeo. He is the National President for Professional Speakers Australia and the licensee and Head Curator of TEDxMelbourne. Jon speaks about his journey towards discovering his superpower - introversion and using this to his professional advantage. Being an observer, he comes up...2022-03-2123 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansLeading is a Journey of Mastery with Ashraf DashlootyMany people see leading as a role they undertake at work only.  Yet when we study the great leaders around us, it's clear that leading is a journey of mastery underpinned by connection and clarity. In this episode of the Business Chat Podcast, I share a conversation with Ashraf Dashlooty. He’s a consultant, coach, mentor, and master facilitator who’s been helping leaders with their journey to success.  Ash shares the key underlying principles that drive people and key levers that craft a leadership journey. People are essentially driven by connection and their desire to see...2022-03-1429 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansSurviving a Toxic Workplace with Dr. John ForbesIt’s been said that psychological safety is the single biggest contributor to workplace productivity.  When employees are in a psychologically safe space, they know that their ideas, questions, and concerns are valued, and their contributions are appreciated and mistakes are a sign of learning and development. In this episode of the Business Chat Podcast, I have a wonderful chat with Dr. John Forbes, a Clinical Psychologist and Director of Delta Psychology. John chats with me  about surviving a toxic workplace by promoting and cultivating psychological safety. When workers feel that they are valued, heard, and...2022-03-0734 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans059: Leading Performance with Empathy with Daniel MurrayEmpathy is often misunderstood in the business world, but it is a powerful strategy that develops effective leadership. Empathy begins with having a shared understanding.  In this episode of the Business Chat Podcast, I have a fascinating chat with Daniel Murray about leading performance by using empathy.  It’s no secret that there’s a shortage of empathy in business organisations. The main reason behind this is that organisations have become more complex over the years, and what’s disappointing is that we don’t take the first step towards empathy, we make assumptions and then move on.  2022-02-2834 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans058: Cultivating Confidence Through Change with Samantha LeithConfidence is a superpower and everyone can cultivate it. However, in a world where uncertainty dominates, developing confidence can be challenging. In this episode of the Business Chat Podcast, I have a delightful chat with transformational speaker and life coach, Samantha Leith.   Samantha’s mission is to help people live extraordinary lives, and it begins through cultivating confidence from within.  External factors that are beyond our control can easily knock our confidence. When this happens, Samantha advises going back to the basics that help us feel more in control and feel better about ourselves.  The level of confid...2022-02-2133 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans057: Leading Through Facilitation With Nick LimFacilitation is used to engage people to discover and apply knowledge.  In this episode of the Business Chat Podcast, I speak with Nick Lim, known for being an adaptive leader and community whisperer. Nick chats about how he uses facilitation to create unique experiences. He considers facilitation as a complete art form that can produce curiosity and wonder. As a facilitator, Nick is passionate about generating momentum and outcome, and he does this by dealing with the smallest details that elevate participant experience.  He’s mindful of the communication techniques, activities, and...2022-02-1423 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans056: Sales Conversations that Convert With Ian StephensWe are all in sales, whether we are selling a tangible product, ideas, or our own brand. And when it comes to sales, we want to appear authentic and genuine to serve the right clients.  Sales and selling are often associated with having an icky feeling, but our guest today shows better ways to influence and get our ideas across to other people. In this episode of the Business Chat Podcast, I speak with Ian Stephens, a Peak Performance and Sales Productivity Coach, award-winning speaker, and author.  Ian shares that the key to executing a su...2022-02-0729 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans055: Negotiation For Leaders With Gary EdwardsAll of us are leaders; you may be leading others, your personal life or your business. We need to learn the art of negotiation to get what we want in life and negotiation is a two-way street where we aim for a win-win outcome for everyone. In this episode of the Business Chat Podcast, I chat with Gary Edwards, who wears many hats including a keynote speaker, coach, and a three-time president of the Professional Speakers Australia (South Australia Chapter). He speaks about the six steps to effective negotiation. This incorporates the balance between results...2022-01-3133 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans054: First Impressions for Online Meetings with Warwick MerryIn the past two years we’ve spent so much time in front of our screens attending events, or meetings. In this episode, I speak with the wonderful Warwick Merry. He is a Certified Speaking Professional (CSP) and Certified Virtual Presenter (CVP). Warwick shares how we can create the best first impression for online meetings and presentations. For Warwick, creating the best impressions start with what he calls The Holy Trinity which consists of lighting, composition, and sound. You don’t have to spend a lot of money, you can just work with what you have. Wh...2022-01-2440 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans053: Working Together in a Multigenerational Team with Lauren DixonFor the first time in history, our workforce is composed of four generations. These generations bring with them their strengths, weaknesses, beliefs, and values. With that in mind, it’s not unusual to experience some clashes in the work area. However, these can be easily remedied. Instead of labelling people from another generation as different from you, look for the knowledge that you can gain from them. In this episode, I have an interesting and insightful conversation with Lauren Dixon. She is a Career Coach and Host of the Work Upgraded Podcast. Lauren shares the im...2022-01-1732 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans051: How To Overcome Imposter Syndrome with Fiona ReddingOften when we are put in a place where we have to show our knowledge and expertise about a certain topic, we doubt ourselves and feel like we are a fraud.  These self-limiting beliefs and harmful narratives are known as the Imposter Syndrome. Imposter Syndrome is usually seen in accomplished people who feel uncomfortable accepting or even recognising their achievements. In this episode, I have a value-filled conversation about how to overcome Imposter Syndrome aka Imposter Phenomenon with Fiona Redding. Fiona is a mindset and meditation coach, speaker, and author. The t...2022-01-0331 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans050: Awesome Lessons From PodcastingTime indeed flies fast when you are having fun. This is the perfect description of how Lisa feels about her podcasting journey.  In this mini-episode, Lisa shares the awesome lessons from podcasting that she gained from the time she started the Business Chat podcast.  She mentions that podcasting has given her the ability to learn new things and meet people across the globe. Through her learnings, she can share valuable resources with her clients. Although podcasting is a fun avenue for Lisa to get value from her guests, this never undermined the fact th...2021-12-2705 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans049: Leadership Communication with Chris HuetLeaders who know how to communicate well with their team have one thing in common; they achieve substantial success within their companies. In this episode, I enjoy an amazing conversation with Chris Huet. Chris is a communications consultant, mentor, speaker, poet, and a former fighter pilot. Chris has been using the power of words to help leaders deliver their message effectively. He discovered his purpose in life while speaking a poem and an old, gentle lady approached and asked him, “how are you going to use your poetry to change the world?” It dawn...2021-12-2021 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans048: Getting the Most Out of LinkedIn for Leaders with Nathanial BibbyLinkedIn has become the number one professional networking platform. It’s no wonder that business owners turn to LinkedIn to create more exposure and engagement with their target audience. In this episode, I chat with Nathanial Bibby who has been on LinkedIn for 10 years. Nathanial shares how leaders can get the most out of LinkedIn for their business success. He shares effective ways on how leaders can deliver value by maximizing what LinkedIn has to offer. Surprising as it may sound, leaders should not aim to go viral with every content they post. On...2021-12-1328 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans047: Overcoming the Unthinkable with Kwesi MillingtonNo matter how much we carefully plan our lives, struggles will always be present. We are given adversities to build the resilience that will help us in overcoming the unthinkable. In this episode, I have a captivating conversation with Kwesi Millington who is a speaker, coach, author, and former police officer. Kwesi has been empowering people particularly the youth by sharing his professional and personal struggles. The defining moment that will change Kwesi’s life forever happened while he was working as a police officer of the Royal Canadian Mounted Police. A man was acting vi...2021-12-0631 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans046: Authentic Leadership with Deborah CovielloGone are the days when leaders are only meant to be followed. Now, more than ever, we need authentic leadership that will move, inspire, and create a positive impact on people.  In this episode, I chat with Deborah Coviello who advocates implementing authentic leadership beyond the boardroom. For Deb, leaders need to know who they are as a leader and why do they lead. People have become sick and tired of leaders only in title. They need someone who will roll up their sleeves and go side by side with employees. Moreover, there should be g...2021-11-2925 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans045: Find Your Purpose Without the Pressure with Andrew MillarIt’s not always easy to discover what we’re born to do. We might think, is it possible to find your purpose without the pressure? In this episode, I speak with Andrew Millar who’s been helping business owners find their true purpose. For him, the key to business enjoyment starts with knowing the meaning behind existence.   Unfortunately not everyone goes to this life stage. Andrew helps entrepreneurs by identifying natural pressures that are holding them back from enjoying the success they worked hard for. There was a time in Andrew’s life when...2021-11-2234 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans044:Embracing Life and Celebrating Ageing with Catherine Palin-BrinkworthWe often hear people say that they don’t want to become old as if it’s a bad thing. The impact of this stigma is seen especially in women ageing while in the workplace.  Women in their 50s, 60s, and 70s feel like they have become invisible and ageing has become a hidden issue when they want to advance in their careers. In this episode, I chat with Catherine Palin-Brinkworth who is a motivational speaker on leadership and change. Catherine shares her struggles as a woman in a male-dominated workplace. She also talks...2021-11-1533 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans043:Top Tips on Trusting Leaders with Conor O'MalleyLeaders need to establish trust in their organizations by encouraging an individual’s being and doing. In this episode, I have a lovely chat with Conor O’Malley an executive coach, author, speaker, and a self-proclaimed CEO’s caddy. We tackle the top tips on trusting leaders. For Conor, trust is an assessment, and through his R.I.S.C.C.C factors, business executives can evaluate if they are instituting trust within the organization. People may find themselves consistently asking “How do I trust you? Or how do I trust me?” The only answe...2021-11-0838 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans042: Courageous Leadership Is Doing What’s Right Not Easy with Chris NichollsWhen we go through a crisis it will either forge us to become a leader or pull us in a downward spiral. In this episode, I am joined by Chris Nicholls, a crisis leadership specialist and a motivational speaker. He was a former ABC investigative journalist and in this line of work, he experienced a crisis that will shape the course of his life. In 1993, he was given the longest-serving sentence for any Australian journalist after refusing to disclose his source for a government corruption case. He was charged with contempt and stayed in a...2021-11-0139 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans041: Choose Your Destiny with Kyle Spyrides“Make sure that whatever you do in life, decide your destiny.”  This quote has been ingrained in Kyle Spyrides’ mind ever since his grandfather gave him this advice. In this episode, I have a heartwarming chat with Kyle, an award-winning photographer, director of the Soul Gazing Photography and the creator of the movement - Decide Your Destiny. Kyle tells us his fascinating childhood stories, how he lived through an illness that gave him a 33% chance of survival and how he started choosing his own destiny. With the challenges he encountered, Kyle realise...2021-10-2539 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans040: Step Into Your Power with Libby StoneWe all have a superpower: it’s recognising that we are more than capable of navigating our way through success. And this can be achieved if we’re able to step into the realm of our personal power.  In this episode, I chat with Libby Stone who comes from an interesting background of theatre, TV, radio and is currently empowering people with the help of various coaching tools and programs. Libby gives a delightful insight into how people can reclaim their life and power after feeling lost. Her meaning behind the word P.O.W.E.R p...2021-10-1847 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans039: Facilitation Tips with Lisa EvansWe’ll have a bit of a twist in our episode. Instead of interviewing amazing guests, I was given a wonderful opportunity to talk about my great love, workshop facilitation. This episode was first heard in the First Time Facilitator podcast, which is hosted by Leanne Hughes. Leanne is a Chief Engagement Officer that shares the same passion of workshop and training facilitation.  Together, we take part in a conversation that lets listeners get a glimpse of my adventure; embracing a career change at the age of 40, providing valuable facilitation tips and assisting business owners who...2021-10-1133 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans038: Team Performance, The Foundation For Success with Andrew BullManaging a business is like weaving through various interpersonal relationships. These relationships can make or break a company; either the leader will get a team that is filled with tension or one that takes ownership. A team that is not performing well could lead to business and personal relationship failure. This can cause a number of issues including stress, absenteeism, anxiety and depression. Employees will have to work longer in a more stressful environment as well as spending less time with their friends and families. In this episode, I chat with Andrew Bull, a business...2021-10-0435 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans037: Creating Strategy for Profit and Purpose with Alex BrueckmannConsumers and employees can see beyond the marketing facade of businesses. Large corporations especially are put under the spotlight on what they can offer to the people.  It’s important for business owners to pair their purpose with impact or changes that they want to see in the community and the environment.  Whether you are a solopreneur or a large organisation, you need to understand that companies are seen as an integral part of the society. Once the government fails to address environmental and social concerns, business organisations need to step in. In this...2021-09-2734 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans036: Business Conversations That Matter with Andrea NewtonEvery employee is expected to be engaged, highly focused and contribute positively to the business organisation.  In order to achieve this, leaders and managers need to create an environment where even the most uncomfortable conversations are tackled. In this episode we discuss business conversations that matter with Andrea Newton of Confident Conversations. She shares her insights on the importance of being in an organisation where people can say what they want but it should be partnered with compassion, curiosity and positive intent. Other than focusing on conversations that confront organisational issues and behaviour, m...2021-09-2032 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans035: Having A Business Exit Strategy With Martin VidakovicAs business owners, we think a lot about how to start, grow, and scale our business.  What we don’t put much thought on is when and how to best exit our business should the time come to sell it. In this episode, I get to chat with Martin Vidakovic of The Numbers Game Podcast. With a passion to educate and empower people both personally and financially, Martin shares his tips and advice for business owners who are planning on exiting their business.  Even if it will be years or decades before you see...2021-09-1331 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans034: Human Durability for Leading Self and Others with Derrick McManusWe all experience setbacks in life and having the resilience to bounce back is essential.  However, it is possible to go beyond resilience and sustain optimum performance. The answer? Human durability. Human durability goes far beyond resilience in the face of adversity.  Our guest in this episode is Derrick McManus. He is a member of the elite SA Police STAR Group, a world renown international speaker, and expert on Human Durability. Join us in our chat as Derrick shares his life-changing story in 1994 being shot 14 times in less than 5 seconds with a high-powered ri...2021-09-0643 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans033: Read To Lead With Jeff BrownThere are so many benefits to reading books. But let’s face it, we don’t always have reading at the top of our priorities. However, if you’re one of countless people who don’t make a habit of reading regularly, you might be missing out. In this episode of the Business Chat Podcast, I speak with Jeff Brown. He is the host of  the Read To  Lead podcast, a mentor, and a public speaker. His newly released book Read To Lead is now available. Jeff shares with us the power of reading and how to pra...2021-08-3040 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans032: The Trusted Way with Patrick GalvinRelationship building is a soft skill that is essential in creating a successful business. The good news is that it can be learnt. Relationship building is one of the keys to having the know, like and trust factor for a strong business relationship. Our guest for this episode is Patrick Galvin, a speaker, author, and coach who helps people build the relationships that galvanize greater success in business and life. Join us in this episode to learn more about the principles of building relationships and how to build a solid foundation of trust...2021-08-2333 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans031: Leading Above the Line with Michelle BiharyChallenges in the workplace and in business are inevitable. Many of these challenges stem from behaviours that are below the line. In this episode of the Business Chat, I speak with coach, author, and speaker on people leadership and workplace resilience, Michelle Bihary. Michelle works with teams to help them stay above the line and navigate the complex ways that humans are challenged by living and working together.  Great leaders are those who see the challenges as opportunities and create positive workplaces for their team. Join us in this episode to find out h...2021-08-1628 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans030: Relationship Based Business with Lindsay AdamsThe world of business is ever changing. What worked in the past, won’t necessarily work now. What we’re seeing now is the importance of relationships. These days it’s always relationships first, and sales second.  Business relationships are critical to our success in business. If you can’t relate to the people you are talking to, then you will never make a solid connection and you will never get what you want and need. In this episode, we speak with The Relationship Guy, Lindsay Adams. Lindsay is a practiced speaking professional, workshop facilitator and busin...2021-08-0935 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans029: The Productive Leader with Sally Foley-Lewis“Festina lente.” This Latin phrase is an oxymoron that translates to “hurry slowly.” It means to “act with due diligence, focus, and attention to detail in order to avoid mistakes and finish a task more productively overall.” In a world full of constant distractions, finding focus, and finishing what you started is the key to productivity.  In this episode, multi-award winning expert in productivity, Sally Foley-Lewis shares with us the habits that can either hinder or help your productivity in order to succeed as a leader. Join us in this episode to find out what it t...2021-08-0232 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans028: Accountability For Success With Darren FinkelsteinDo you do what you say you are going to do? Do you meet your obligations, promises, and commitments you’ve made to others and to yourself? There are so many people who talk the talk but don’t walk the talk. We are in a time where we’re less accountable than ever, continually busy, and making excuses. Being accountable can set you apart from the rest. In this episode, accountability coach Darren Finkelstein shares tips on how to do what you say you’re going to do and how to get your team to do wh...2021-07-2631 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans027: Bonus Episode - Understand Self, Understand Others With Ian CrawfordUnderstanding yourself is key when it comes to understanding others.  When we increase and improve our self-awareness, we can increase our influence to those around us, upgrade the delivery of our communication, and improve our relationships.  In this episode, Ian shares with us his insights and knowledge on knowing our behavioural styles so that we can work effectively with others. We delve into the importance of understanding yourself in order to understand others much better. Time Stamps: Ian’s journey (1:20) The importance of self-awareness (5:43) The power of 1:1 coaching (8:44) Tools to understand yourself bett...2021-07-2136 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans026: Humour In The Workplace With Kate BurrCan you really use humour tastefully in the workplace? The idea of using humour in the workplace is not new, however it’s not particularly common. When used correctly, humour has the potential to improve relationships at work. But if used incorrectly, or not at the right time, it can damage your reputation and credibility.  In business and in the workplace, the main purpose of humour isn’t to get laughs or crack jokes. The goal of using humour in the workplace is to increase engagement and connection.  In this episode, Humour Coach, Kate B...2021-07-1926 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans025: The Ideal Facilitation Space with Leanne HughesThe word facilitation comes from the Latin root “facilitis” which means: something that is done easily. In today’s day and age where there are more online meetings, workshops, trainings, and webinars, it’s vital to have someone in the room to create engagement and ensure a smooth flow of the program to ensure a great outcome is achieved.  In this episode, Leanne Hughes - expert facilitator, podcast host, and speaker, shares with us her expertise on what it takes to be an effective facilitator, how to manage expectations when facilitating, and her biggest mistakes and lesso...2021-07-1229 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans024: Bonus Episode - Storytelling with Lisa EvansStorytelling is one of the most beautiful parts of the human experience.  This is a bonus episode where I am being interviewed on a podcast called Connect with Confidence by Kerrie Phipps. I realise that since I have begun my podcast journey I have not shared much about my own journey.  In this episode you will hear about how I started over and left my 20+ year career as a midwife and embarked on a professional speaking career, and now teach others to improve their public speaking and storytelling.  In losing my hea...2021-07-0737 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans023: Flourishing Introverts With Joanna RawboneIn today’s society, extroverts are often glamourised, opposed to introverts who received less attention. While it sometimes feels like the business world was built for extroverts, owning your introversion will help you flourish personally and professionally. Introverts are often classed as being shy, quiet, and even snobs. This stereotype has lingered for many years and hasn’t helped encourage introverts to really shine in business.  In this episode, I speak with Jo Rawbone, on how being quiet is a superpower. She shares with us her experience as an introvert in business, the different types of in...2021-07-0534 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans022: Get Found On Google With Karen DaunceyHaving an online presence is essential for your business.  But it’s not enough to just post content online. In order to really leverage social media to grow your online reputation, attract leads, and gain clients, focusing on SEO is the way to go. In this episode, we chat with Karen Dauncey, digital marketing consultant and Managing Director of Blue Cherry Online Marketing and Founder of The SEO School. She shares her tips and tools for being found on Google through SEO strategies.  If you’re ready to level up your SEO game, this e...2021-06-2825 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans021: Productivity Hacks And Apps With Ming JohansonBeing a business owner means having the flexibility to choose your own hours. But this doesn’t mean that you should continually work excessive hours just because you can. As a business owner, and particularly for solopreneurs, you wear all the hats - from finance, to marketing, and sales. It can quickly become overwhelming.   In this episode, I speak with Ming Johanson, founder of Marketing Jumpstart, and media commentator on technology and social media. She shares her top online tools, business tips, and hacks to boost your productivity and find your flow in business. Ti...2021-06-2136 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans020: Human Centred Customer Service with Chris SmojeAt the heart of every successful business is exceptional human-centred customer service.  In this episode, we get to chat with experienced customer service speaker, Chris Smoje as he shares how your business can become centred around customer service and the common mistakes business owners make when serving their customers.  For business leaders who want to take that next step and continue to develop their expertise in service for their business, this is a great episode for you.  When you are truly of service to someone and when you truly step into service, you are...2021-06-1440 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans019: Being a Resilient Leader in Times of Uncertainty with Mike HouseAre you unshakable in even the most uncertain circumstance?  The truth is, we just don’t know what’s around the corner or what life will throw us. There’s always something that can significantly disrupt us and disrupt our equilibrium. The only thing that is certain is uncertainty. In this episode, we are joined by Mike House, a survival instructor, highly experienced facilitator and author of the book (Un)shakeable. Mike shares his tips and insights on how leaders can manage uncertainty and disruption whilst leading themselves and the people around them.  Resilien...2021-06-0730 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans018: Connecting With Strategy With Leanne IsaacsonBuilding connections and strengthening relationships is an essential part of business and life. As they say, it’s not WHAT you know, it’s WHO you know. In this episode of Business Chat, we get to speak with human connector and one of the top 200 LinkedIn Trainers worldwide, Leanne Isaacson. Leanne shares with us key elements you can focus on to strengthen your LinkedIn profile to be able to create and nurture genuine connections online.  In our current online world, the strength & depth of your connections, relationships & networks provide the gold to build your business and o...2021-05-3134 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans017: How To Connect With Anyone Anywhere With Kerrie PhippsEven in our interconnected world, there is still a massive disconnect between human beings.  We are connected online but not really making genuine relationships. Humans are born for connection, so when we focus on how to genuinely converse with others and step past the fears, we get to experience the joy of making authentic relationships.  In this episode, we chat with super connector, leadership coach, and author, Kerrie Phipps. She shares with us tips to create genuine connections, start conversations with others, and the art of connection.  Your world and perspective expands with eve...2021-05-2431 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans016: Connecting Profit With Purpose With Phil PrestonPurpose is how you inspire your team, serve your customers, and show the world what you stand for. It is what drives key decisions, and decisions made without thoughtfully considering the purpose of the business can lead to issues down the line. In this episode, we chat with Phil Preston, an expert in applying purpose to boost business performance.  The pursuit of profit is no longer enough. This is why having a clear sense of purpose leads to both personal fulfilment and business success.  Time Stamps: Two types of purpose (1:09) Balancing profit an...2021-05-1720 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans015: Customer Service Design With Graham HarveyIf you want to be successful in business, you want to be of service. Although it sounds simple, a lot of businesses fail because they are not able to provide the level of service they promise or what their customers expect.  Join us in this episode as we chat with one of Australia’s recognized thought leaders on service design, customer experience, and relationship marketing, Graham Harvey. We delve into service in business, what works and what doesn’t in business today. Happy customers lead to more revenue, growth, and sustainability for your business. The reaso...2021-05-1045 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans014: SEO Copywriting For Your Business With Liz GreenCopywriting is an essential element of online marketing that’s worth the investment. People often spend thousands of dollars having their website designed but don’t put enough attention into copywriting. Ignoring SEO on your website makes it much more difficult for your ideal clients to find you.  In this episode, we chat with Liz Green on the importance of effective copywriting for your business.  The words on your website do more than just fill up the space. By investing in the right copy for your online marketing, you can provide your audience with a...2021-05-0329 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans013: Business Numbers Made Simple With Michelle MaynardNumbers are the language of improvement in your business.  Understanding the numbers around your business is essential for success. It helps you make good business choices. However, knowing your way around numbers isn’t something that everyone can easily grasp.  In today’s episode, we chat with chartered accountant and chartered tax advisor, Michelle Maynard. If you are looking to understand your business numbers in a simplified way, this episode is for you. Let’s dive in.   Time Stamps: Common misconception of accountancy (3:56) What is the biggest struggle of entrepreneurs with their business n...2021-04-2633 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans012: A Life Of Service With Dave GreenbergThere is no organisation that is bulletproof from crisis and incidents. But, these challenges present opportunities for growth and innovation. The systems that are put in place today will help companies emerge even stronger.  In today’s episode, we get to chat with the director of Emergency Preparedness Services (EPS), Dave Greenberg, AKA “Rescue Dave”. He shares how a team with a TRUST Culture can be more cohesive and effective. It is essential to have trust in your team, in the resources, in the systems, in your team’s technical ability, and trust in yourself. By streng...2021-04-1937 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans011: Marketing the Gentle Way with Sarah SantacroceThe traditional model of marketing and sales can feel awkward and inauthentic, especially for entrepreneurs who are introverted. The good news is that there is a different way to do business, sales, and marketing.  In this episode, I get to speak with the host of the The Gentle Business Revolution Podcast, Sarah Santacroce -  who is changing the current marketing paradigm by creating a global movement that encourages people to bring more empathy and kindness to their business and marketing. If you want to know more about how to market your business the gentle way an...2021-04-1226 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans010: The Learning Organisation with Glenn CapelliCreating a high-performance environment is an essential building block for businesses.  Sustainable high performance is when you are in flow and are at your very best. But how can leaders ensure they and their team remains at their very best? In this episode of Business Chat, I got to speak with professional speaker and trainer, Glenn Capelli, on the factors to find your essence and your flow - the core of a sustainable high performance environment.  Time Stamps: The accelerator age (4:15) Amazing leadership environments (5:15) Opening up yourself to learning (9:40) Professional speaking (11:30) Leaders in...2021-04-0539 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans009: Financial Independence with Lacey FilipichWould you like to have more control over your money? Would you like to retire early or have financial independence?  Money is a resource to be used wisely and it isn’t about having x amount of dollars in the bank, but doing the best you can with what you have.  In this episode, we learn more about ways to reach financial independence and how to have more freedom, as we speak with Lacey Filipich, a finance expert, Founder of Money School and Maker Kids Club. Lacey started her entrepreneurial journey with a hair wrap stal...2021-03-2937 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans008: A Culture of Purpose with Dave ClareDo you have a clear purpose, one that guides you and drives you in all that you do? How do we plan for today and into the future with all of the uncertainty?  In this episode, we speak with Dave Clare, founder of Circle Leadership Global. Dave helps leaders evolve themselves and their business to stay relevant in the hearts and minds of the people they choose to serve. In this conversation Dave shares with us his insights on values-driven leadership in business and about the importance of having clear expectations and goals, how to p...2021-03-2238 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans007: 5 Tips On Resilience In Business with Michele Gennoe“Are you okay?”  This question is such an important one for all leaders to ask not only their team members, but themselves on a regular basis.  The COVID19 outbreak has put the issue of organisational — and individuals’ — resilience in the spotlight. Many of us now work in a constantly connected and always-on mode. We are exposed to highly demanding work cultures where stress and burnout while prevalent in some cases is still worn as a badge of honour.  Today’s guest is considered as one of the world’s foremost experts on “success mindset,” which is...2021-03-1527 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans006: Happy, Healthy, and Thriving in Business With Jenny BrockisHow often do you feel stressed, overwhelmed, under pressure, and unable to think straight?  According to recent surveys, burnout and overwhelm have seen a significant increase since 2020. Burnout, not just from work but life in general has become more and more rampant, because of our always-on world. In this episode we chat with health, lifestyle, and wellbeing speaker, Dr. Jenny Brockis. Dr Brockis shares her experience with burnout, how mental health and mental well-being go hand-in-hand, and how one can take back control of their life. She shares simple yet powerful strategies to live a...2021-03-0846 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans005: Business Growth In Challenging Times With Suzzanne LaidlawHaving experienced several life challenging moments, including saving her husband from a burning house fire shortly after they were married and overcoming a life threatening disease at the age of 33, today’s guest has faced & overcome so much adversity in life. But this never stopped her from setting goals, reaching them, and inspiring others to do the same.  In this episode of Business Chat, we spoke with global award winning action coach, Suzzanne Laidlaw on her practical tips to growing your business in difficult times. She combines her powerful life experiences with practical business lessons tha...2021-03-0133 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans004: Energy And Momentum In Your Business With Russell PearsonPhilosopher and writer, Suzy Kassem says it perfectly: “When you find yourself in the thickness of pursuing a goal or dream, stop only to rest. Momentum builds success.” Momentum is what propels the business forward.  Smart leaders build momentum for their business. How? By leveraging their energy and adding more resources to the existing momentum to keep their business growing. So what are the steps you can take to create momentum in your business and spend your energy in the right places? Join us in today’s episode of Business Chat as we speak w...2021-02-2434 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans003: The Power Of Video For Your Business With Julian MatherWhat is the most effective way to reach your customers and clients? It’s through video. But do you avoid making video content even when you know you should?  Leveraging videos can help get you seen and heard to grow your business. However, a lot of people avoid making videos because they don’t feel comfortable with the tech or don’t feel confident in front of the camera.  In this episode, we are joined by the video magician himself, Julian Mather. We deep dive into a chat about using video to get in front...2021-02-2237 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans002: Quietly Powerful Leadership With Megumi MikiA lot of people shy away from leadership positions because they feel they are not outgoing or outspoken enough to be a leader. Because of this, introverts have a hard time identifying themselves as leaders. Our guest in this episode shares with us why softly and quietly leading is a superpower. With her book, Quietly Powerful Leadership, Megumi Miki spreads the message of how quieter professionals can thrive on their own terms and be comfortable in their own skin. Join us as we delve into redefining what good leadership looks, sounds, and feels like. 2021-02-2233 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa Evans001: The Four-Step Possibility System With Rob HartnettWe are all a work in progress. Success and failure go hand in hand. They are not mutually exclusive and it is in those mistakes that the best lessons are learned.  In this episode, we are joined by Rob Hartnett, author of It’s All Possible. He shares with us his Four-Step Possibility System towards success and  the three parts of action towards success. We delve into tangible steps to take to climb our own mountains and reach our version of success. Remember, no one on the earth needs you to be small. If you thin...2021-02-2133 minSoft Skills for Leaders with Lisa EvansSoft Skills for Leaders with Lisa EvansEp 000: Business Chat with Lisa EvansWelcome to my show. I’m Lisa Evans, founder of The Speaking Savvy and Soft Skills Academy. I'm a professional speaker, certified business coach, and a public speaking and storytelling consultant coach and trainer. With this weekly podcast, I want to share valuable insights and ideas so that business owners can build and grow a profitable, sustainable and values-driven business.  In each episode, I will chat with leaders who are highly successful at what they do yet maintain a genuine philosophy of service.  I hope you will join me each week starting in Febr...2021-02-1103 min