Shows
Digital Transformation & AI for HumansCustomer-centric Omnichannel Experience: Strategies for SuccessLet's dive into the Customer-centric Omnichannel Experience with Loek Berendsen from the Netherlands. Loek is a business owner, public speaker on over 40 stages, board advisor, and futurist specializing in strategy and execution in retail and e-commerce. He helps companies globally achieve success through Omnichannel and Digital Transformation.Loek has worked with global businesses such as IKEA (Global Transformation Strategy Advisor), ECCO (Global Omnichannel Transformation Manager), STAPLES (Manager Digital Transformation Experience & Services Europe), and Vodafone (Digital Transformation & Omnichannel Program Manager).In this episode, Loek shares decades of knowledge and experience in crafting successful Omnichannel Strategies and...2024-07-0421 min
Digital Transformation & AI for HumansRedefining Leadership and Mentorship in the Era of Total ExperienceRedefine Leadership and Mentorship in the Era of Total Experience with Loek Berendsen from the Netherlands. Loek is a business owner, public speaker on over 40 stages, board advisor, and futurist specializing in strategy and execution in retail and e-commerce. He helps companies globally achieve success through Omnichannel and Digital Transformation.Loek has worked with global businesses such as IKEA (Global Transformation Strategy Advisor), ECCO (Global Omnichannel Transformation Manager), STAPLES (Manager Digital Transformation Experience & Services Europe), and Vodafone (Digital Transformation & Omnichannel Program Manager).In this episode, Loek shares decades of knowledge and experience around successful Leadership...2024-05-3117 min
Digital Transformation & AI for HumansThe Keys to a Successful Digital Transformation StrategyTake a deep dive into Strategic Digital Transformation with Loek Berendsen (the Netherlands), public speaker on 40+ stages, board advisor, futurist in strategy and execution in retail and e-commerce helping companies globally with total experience through omnichannel and digital transformation. In this episode, Loek shares decades of knowledge and experience around the common pitfalls companies face during digital transformation, and how they can be avoided. Loek highlights a real life case where a strategic approach to digital transformation dramatically improved business outcomes. Discover Loek's expert insights on how to prioritize investments in technology to ensure the best return in...2024-05-0921 min
Strategy for BreakfastSeasonal Retail Strategies: Delivering Orders and Omnichannel SuccessWelcome to Strategy for Breakfast! The podcast about real business challenges based on real business conversations! In this Christmas special, we unwrap the dynamic realm of retail and omnichannel strategies, just in time for the holiday shopping rush.
Joining us for this episode is Loek Berendsen, Founder and CEO of Bold Rethink, a Netherlands-based retail strategy agency. And according to Loek, 'Omnichannel paves the way for innovative shopping experiences, seamless delivery, and exceptional customer service, turning your customers into true heroes!'
We explore this further, especially in the festive context. Let us know what y...2023-12-1318 min