Shows
The SaaS CFO$2.3M Seed Round to Revolutionize Call Center PerformanceWelcome to another episode of The SaaS CFO Podcast! In today's episode, our host Ben is joined by Luba Chudnovets, the co-founder and CEO of Cordless. Luba shares her background, including her experience at a bank, and how it led her to start Cordless. Cordless is a telephony platform that combines AI-driven conversation intelligence for customer support teams.
Luba explains how Cordless helps companies analyze support conversations, provide sentiment analysis, and automate call categorization. She also discusses the importance of 100% visibility in support conversations and the future of voice support analysis.
Tune in to learn...2023-09-2917 min
Inside The ScaleUpLuba Chudnovets - CordlessIn this episode we talk to Luba Chudnovets, co-founder of Cordless, a company built on those lessons plus cutting-edge AI, aiming to transform the world of customer support. 2023-07-1035 min
Customer Service Gold Dust PodcastEpisode 75: Scaling Customer Service Quickly and Effectively with Luba ChudnovetsWelcome to Episode 75 of the Customer Service Gold Dust Podcast.In this episode, Gavin is joined by Luba Chudnovets.Luba Chudnovets is Co-Founder and CEO of Cordless.We hear her talk about her fascinating experience at (then) start-up bank, Monzo and what it taught her about Customer Service; why voice should always have a place for customers; she highlights the technologies available to help agents identify common pressing concerns; and why she values problems as an opportunity rather than a hindrance.------You can find Luba Chudnovets online at:2022-09-0740 min