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Showing episodes and shows of
Lukas Egger - SAP Signavio
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Process Transformers
Episode 33: Redesigning Work for the Age of AI
Join Lukas Egger and Peter Temes as they reimagine work for the age of AI. Peter shares pilots of the Match platform that expand task diversity, promote self‑management, and use AI to match people to roles through micro‑credentials and human‑in‑the‑loop recommendations. Hear practical stories from warehouses to industrial plants, and learn how listening to workers, modular tasks, and career path planning boost retention, safety, and training outcomes. If you want actionable insight into adapting your workforce, this episode will inspire leaders to start with understanding people and to design flexible, humane systems for the future.
2025-10-21
38 min
Process Transformers
Episode 32: How to Know You’re Winning with AI
How do you know you’re truly winning with AI? In this episode, Lukas Egger and Charlene Li share how to build an AI‑fluent workforce, prioritize with the double‑S (size and speed to value), and balance customer impact, internal efficiency, and reinvention. Learn to triage pilots, collect minimally viable data for fast decisions, and set incentives that reward deployment speed over perfection. See how embedding AI in quarterly reviews, cross‑functional learning, and an 18‑month rolling plan create adaptability. With solid examples from the industry, this episode gives you the steps to turn ambition into action. Guest...
2025-10-14
37 min
Process Transformers
Unplugged Episode 05: New Technologies, New Boundaries
From cloud kitchens to global shipping, technology has always redrawn the map of business. Now, it’s AI’s turn. Join Lukas Egger as he unpacks how AI is creating new boundaries today by collapsing the costs of work at critical handoffs and interfaces. He reveals that the biggest impact isn’t about making things faster, but about fundamentally changing what is possible. Discover how understanding this core principle can help you see opportunities that your competitors are missing. Tune in for actionable steps to build a more defensible, future-ready business. Host: Lukas N. P...
2025-10-10
09 min
Process Transformers
Unplugged Episode 05: New Technologies, New Boundaries
From cloud kitchens to global shipping, technology has always redrawn the map of business. Now, it’s AI’s turn. Join Lukas Egger as he unpacks how AI is creating new boundaries today by collapsing the costs of work at critical handoffs and interfaces. He reveals that the biggest impact isn’t about making things faster, but about fundamentally changing what is possible. Discover how understanding this core principle can help you see opportunities that your competitors are missing. Tune in for actionable steps to build a more defensible, future-ready business. Host: Lukas N. P...
2025-10-10
09 min
Process Transformers
Episode 31: Healthy Software at Scale – Blueprints for Adaptable Architecture
Are you ready to transform your software architecture into a strategic advantage? Tune in as Lukas Egger and Chris Richardson delve into the blueprint for adaptable architecture. Chris unpacks the “success triangle,” highlighting the crucial interplay of development processes, organizational structure, and architecture. Learn how to foster fast feedback loops, enabling rapid innovation and continuous improvement. Understand the truth behind microservices versus monoliths and gain actionable insights for building resilient, agile software that drives business success. Discover why loose design time coupling and frequent deployments are essential. Guest: Chris Richardson Renowned Software Architecture Cons...
2025-09-23
44 min
Process Transformers
Episode 31: Healthy Software at Scale – Blueprints for Adaptable Architecture
Are you ready to transform your software architecture into a strategic advantage? Tune in as Lukas Egger and Chris Richardson delve into the blueprint for adaptable architecture. Chris unpacks the “success triangle,” highlighting the crucial interplay of development processes, organizational structure, and architecture. Learn how to foster fast feedback loops, enabling rapid innovation and continuous improvement. Understand the truth behind microservices versus monoliths and gain actionable insights for building resilient, agile software that drives business success. Discover why loose design time coupling and frequent deployments are essential. Guest: Chris Richardson Renowned Software Architecture Cons...
2025-09-23
44 min
Process Transformers
Healthy Software at Scale – Blueprints for Adaptable Architecture
Are you ready to transform your software architecture into a strategic advantage? Tune in as Lukas Egger and Chris Richardson delve into the blueprint for adaptable architecture. Chris unpacks the “success triangle,” highlighting the crucial interplay of development processes, organizational structure, and architecture. Learn how to foster fast feedback loops, enabling rapid innovation and continuous improvement. Understand the truth behind microservices versus monoliths and gain actionable insights for building resilient, agile software that drives business success. Discover why loose design time coupling and frequent deployments are essential. Guest: Chris Richardson Renowned Software Architecture Cons...
2025-09-23
44 min
Innovation Storytellers
How SAP Signavio Uses Storytelling to Derisk Innovation
I sat down with Lukas N. P. Egger, VP of Product Strategy and Innovation at SAP Signavio, to explore how storytelling derisks significant transformation and AI programs. We begin with his path from Austrian startup life to leading innovation within a global enterprise, and why early "peacocking" demos are only the first step. Lukas demonstrates how he and his team transform messy narratives and SOPs into usable process models, then utilize Signavio's Transformation Advisor to connect business pain points to the first processes worth addressing. What struck me most is his take on strategy as a story. H...
2025-09-23
44 min
Process Transformers
Unplugged Episode 04: Human-Like Interactions, Human-Like Expectations
Beyond features and benchmarks, what truly drives user engagement in AI? Lukas Egger explains why “engagement in AI is not just about knowledge or utility, it’s about emotional connection.” This episode explores how human-like interactions with generative AI are creating unprecedented emotional bonds, fundamentally changing product perception and customer loyalty. Discover the power of “industrialized empathy” and why users are even downgrading products for preferred “personalities.” Lukas shares thought-provoking insights on why understanding and mastering the emotional dimension of AI is fast becoming a critical competitive advantage. Host: Lukas N. P. Egger Head of the Innovation...
2025-09-02
08 min
Process Transformers
Episode 29: Beyond Optimization: Building Better AI for People
Are you ready for a new era of business transformation, driven by empathy and ethics? Lukas Egger invites Joel Lehman to spotlight the transformative potential, and risks, of AI as it becomes a trusted partner in our daily lives. This episode unpacks how AI can foster connection, enhance trust, and change the very nature of customer engagement. Joel shares visionary ideas on responsible AI, human flourishing, and the evolving dynamics between people and technology. Listen in for practical inspiration and compelling arguments on building a future where AI genuinely serves humanity. Guest: Joel Lehman ML...
2025-08-19
33 min
Process Transformers
Episode 28: Competing on Trust: Designing Tomorrow’s AI with User Trust in Mind
AI is reshaping the business world, but trust remains the ultimate differentiator. Join Lukas Egger and Katharine Jarmul as they reveal how privacy-first thinking, genuine collaboration, and customer-centric design can unlock the true potential of process transformation. Discover why trust goes beyond compliance and how it fosters authenticity, transparency, and value creation. Katharine shares actionable strategies for overcoming challenges, bridging gaps between teams, and crafting AI solutions that empower customers. Tune in to be inspired and equipped for leading your organization into a responsible, trust-driven AI era. Guest: Katharine Jarmul Privacy...
2025-08-13
37 min
Process Transformers
Unplugged Episode 03: Humble Scaling, Graceful Failures
Curious about how to future-proof your business for the age of generative AI? In this inspiring episode, Lukas Egger delves into the realities of AI’s unpredictable nature and what it means for business processes. Discover why accepting imperfection is key, and learn practical ways to design resilient systems that thrive, even when AI doesn’t always hit the mark. Lukas offers actionable strategies and fresh perspectives on embracing “graceful failures” as a path to lasting innovation. Tune in for a thought-provoking look at narrative AI’s fast-evolving landscape! Host: Lukas N. P. Egger Head of the Inn...
2025-08-05
07 min
Process Transformers
Episode 27: The Future of Work and How to Build the Adaptive Enterprise
What does it really take to build an adaptive enterprise fit for tomorrow’s business landscape? In this episode, Lukas Egger welcomes Ross Dawson for a compelling exploration of the future of work, fluid organizations, and the new era of AI-powered value creation. From co-creation with customers to the strategic importance of data, discover how businesses can thrive in a world where change is constant. Tune in to learn practical concepts like “fluid governance” and why envisioning, not just planning, is the key to transformational success. Guest: Ross Dawson Futurist, Entrepreneur, Keynot...
2025-07-22
37 min
Process Transformers
Unplugged Episode 02: No Knowledge Management, No Value Unlock
Process Transformers - SAP Podcasts Lukas Egger - SAP Signavio Beyza Ketal Erica Davis Reagan Nyandoro Jahanzeb Khan Are you ready to rethink your approach to business transformation? In this episode, Lukas Egger reveals how generative AI enables organizations to connect diverse data sets, streamline processes, and uncover unique business value. Hear why context-rich, private data is your most important asset in a world where public data has been commoditized. Lukas shares practical strategies and forward-thinking insights on leveraging new AI capabilities, feedback mechanisms, and continuous data management to differentiate and innovate. Listen in to discover actionable ideas that...
2025-07-08
09 min
Process Transformers
Unplugged Episode 02: No Knowledge Management, No Value Unlock
Process Transformers - SAP Podcasts Join us in this episode to engage with the thought-provoking theme of AI’s disruption of content creation as Lukas Egger elucidates its impact on business trust. Understand the transformation from a content-driven to a trust-driven market and grasp how leading businesses are leveraging trust as their currency of choice. This episode is a must-listen for anyone eager to navigate through the evolving challenges and opportunities presented by AI. Host: Lukas N. P. Egger Head of the Innovation Office & Strategic Projects team at SAP Signavio ...
2025-07-08
09 min
Process Transformers
Episode 26: Noisy Funnels, Real Signals – AI’s True Impact on B2B Sales and Marketing
In this episode, Matt Heinz demystifies the real-world applications of AI, emphasizing its role in augmenting human effort rather than replacing it. Discover how AI is used today to streamline operations and boost productivity in marketing and sales, and explore what the future holds as AI technologies evolve. Perfect for professionals seeking to integrate AI into their strategies effectively. Let’s dive right in! Guest: Matt Heinz President of Heinz Marketing and the host of Sales Pipeline Radio Prolific author and nationally recognized, award-winning blogger, Matt is President and Fo...
2025-07-02
36 min
Process Transformers
Unplugged Episode 01: Cheap Content, Expensive Trust
Join us in this episode to engage with the thought-provoking theme of AI’s disruption of content creation as Lukas Egger elucidates its impact on business trust. Understand the transformation from a content-driven to a trust-driven market and grasp how leading businesses are leveraging trust as their currency of choice. This episode is a must-listen for anyone eager to navigate through the evolving challenges and opportunities presented by AI. Host: Lukas N. P. Egger Head of the Innovation Office & Strategic Projects team at SAP Signavio Lukas leads a team of...
2025-06-10
10 min
Process Transformers
Episode 24: Detachment and Disruption – Redefining Success in an AI World
In this thought-provoking episode, Alvin Foo enlightens us on integrating AI with business processes. Discover the transformative power of detachment from outcomes while focusing on the purpose. Alvin shares his unique insights on maintaining motivation and happiness over extended periods, a vital lesson for innovators and business leaders navigating today’s technological advancements. Let’s dive right in! Guest: Alvin Foo Venture Partner, Co-Founder, Advisors & Mentors | ex-Google | AI | Fintech | Web3 Alvin Foo is the Managing Partner at Chain Valley Capital and a co-founder of NASDEX, a tokenized assets trading plat...
2025-06-03
37 min
OnBase: Smashing Sales and Marketing Misalignments
Ep. 536 | Agentic AI Is Not a Lego Brick: Rethinking Innovation
Episode SummaryIn this provocative and insightful episode, OnBase host Chris Moody reunites with Lukas Egger to discuss one of the most talked-about frontiers in business innovation: agentic AI. Lukas explores how companies can move beyond demos and hype to implement AI in ways that reshape business models and unlock new value creation.Key TakeawaysPrioritizing Agentic AI: Leaders must prioritize agentic AI for business preparedness due to the significant investment and potential for new value creation.Understanding Misconceptions: It's crucial to recognize the "Jagged Frontier of AI," where AI's capabilities...
2025-05-28
43 min
Process Transformers
Episode 23: Staying Ahead in a Skills-Based World: AI and the Future of Work
Join us on this episode with Nikki Helmer as we explore the critical intersection of AI, skills, and learning. Uncover how AI is revolutionizing the future of learning and why embracing a skills-based approach is essential for business differentiation. This episode promises to ignite your understanding and inspire actionable insights into adapting and thriving in an AI-driven world. Don’t miss out on learning why being skills-based is the future of business success!” Guest: Nikki Helmer Nicole Helmer is the Chief Product Officer at Degreed, leading the evolution of enterprise learning with a skills-first, AI-powered appr...
2025-05-21
47 min
Process Transformers
Episode 22: Innovation through Processes – Rethinking Transformation in the Age of AI
This insightful episode with Gero Decker dives deep into how AI and quick adaptability are reshaping business landscapes. Learn about emerging trends, the benefits of swift technological integration, and strategies for maintaining a competitive edge. Discover why staying agile and informed is crucial for businesses seeking to navigate the challenges and opportunities presented by the digital revolution. Guest: Gero Decker General Manager SAP Signavio Gero was previously co-founder and CEO of Signavio, a leading provider of process management software with over 2,000 customers and more than 500 employees worldwide, which was acquired by SAP in e...
2025-05-06
39 min
Process Transformers
Beyond Automation – AI’s Hidden Disruptions
In this episode of Process Transformers, Lukas Egger engages with Samuel Hammond, Chief Economist at the Foundation for American Innovation, to explore the significant implications of AI on business transformation and economic structures. They discuss the crucial differences between first-order and second-order effects of disruptive technologies, emphasizing how AI not only impacts immediate tasks but also reshapes entire industries and governance frameworks. Hear how AI is eliminating traditional agency barriers, enhancing productivity, and enabling new opportunities for value creation. This conversation is a must-listen for anyone invested in the future of technology and business, filled with actionable...
2025-04-22
33 min
Process Transformers
Episode 21: Beyond Automation – AI’s Hidden Disruptions
In this episode of Process Transformers, Lukas Egger engages with Samuel Hammond, Chief Economist at the Foundation for American Innovation, to explore the significant implications of AI on business transformation and economic structures. They discuss the crucial differences between first-order and second-order effects of disruptive technologies, emphasizing how AI not only impacts immediate tasks but also reshapes entire industries and governance frameworks. Hear how AI is eliminating traditional agency barriers, enhancing productivity, and enabling new opportunities for value creation. This conversation is a must-listen for anyone invested in the future of technology and business, filled with actionable...
2025-04-22
33 min
Process Transformers
Episode 20: The Price of Innovation – How Smart Monetization Fuels Disruption
Join us on Process Transformers as Dan Balcauski sheds light on the pillars of SaaS growth and the profound impact of pricing strategies. Explore how focusing beyond mere acquisition to include effective monetization and retention can fundamentally transform your business. Dan argues compellingly that success depends not just on what you charge but, importantly, on who and how you charge. This episode is a must-listen for anyone looking to deep dive into the mechanics of business growth. Let’s dive right in! Guest: Dan Balcauski Founder and Chief Pricing Officer at Prod...
2025-04-08
34 min
Process Transformers
Episode 19: Christian Idiodi - "Transformed, the Product Operating Model for B2B"
Dive into a transformative discussion with Christian Idiodi on how focusing on outcomes rather than just deliverables can revolutionize your approach to business. This episode strips back the conventional focus on timelines to explore the impact of a customer-centric product model, encouraging frequent updates and active customer engagement. Gain insights that could revolutionize your business perspective and execution. Let’s dive right in! Guest: Christian Idiodi Partner at Silicon Valley Product Group Meet our guest Christian Idiodi, a highly esteemed partner at Silicon Valley Product Group. Christian has been a product leader for ov...
2025-03-25
36 min
Process Transformers
Episode 18: Evolving Intelligence – What Businesses Can Learn from Evolution
Join us in this discussion with Max Bennett, co-founder / CEO of alby and author of ‘A Brief History of Intelligence: Evolution AI, and the Five Breakthroughs that Made our Brains’, as he explains the fascinating intersection of biological versus artificial intelligence and how “ Evolution doesn’t redesign things from scratch. It has to tinker with what’s already available.” Let’s dive in! Tune into an enlightening discussion with Max Bennett as he compares the evolutionary paths of biological systems and AI. Delve into the unique challenges AI faces with incremental learning and understand the evolutionary pressures that sculpt both...
2025-03-11
34 min
Process Transformers
Episode 17: Leaping Ahead with Innovation by Talking to 100 Leaders
Discover the essence of true innovation with Matt Leta as he shares groundbreaking insights from his discussions with 100 global leaders. This episode explores how diverse cultural perspectives shape innovative practices, distinguishing genuine innovation from mere enhancement. Join us to unravel the complexities of transformation and learn what it takes to turn ideas into impactful improvements across different regions. Guest: Matt Leta Founder, CEO Future Works Matt Leta, a seasoned innovator and digital product strategist with over two decades of hands-on experience. He founded his first startup at 19, leading him from Poland to London...
2025-02-25
38 min
Process Transformers
Episode 15: Process Science – From Simplification to Sophistication
In this inspiring episode, Michael Rosemann explores how organizations can move beyond mere transactional efficiency toward creating sophisticated, personalized processes. Discover the significance of adding value and the power of innovation in today’s competitive landscape. Using cases across various industries, we delve into how exploring the opportunities points along a process can redefine the success of business process management. This discussion will inspire listeners to think creatively about the future of their business operations. Tune in for transformative insights on elevating process strategies. Guest: Michael Rosemann Director, QUT Centre for Future Enterprise; Honorary Consul fo...
2025-01-28
32 min
Process Transformers
Episode 13 : Harnessing the Power of AI to Transform Corporate Innovation
In this fascinating episode, host Lukas Egger welcomes Sean Sheppard, and they explore the untapped potential of AI in revolutionizing corporate innovation, discussing how AI can supercharge efficiency, automate processes, and even replace brainpower with computing power. They delve into potential customer concerns, the impact of AI in various areas, and how AI could be replacing consultants. Sean shares his experiences and insights from his journey, from golf to tech entrepreneurship, and how AI has transformed innovation in companies he’s worked with. Tune in for an engaging conversation that traverses the intersection of AI and innovation. Gu...
2024-11-19
28 min
Process Transformers
Episode 11: Breaking Boundaries Between Language and Processes
In this captivating episode, our host Lukas Egger invites Henrik Leopold to delve into the revolutionary impact of Language Model Learning (LLMs) on business process management. They explore the intriguing nexus of AI, NLP, and process science, discussing its profound influence on corporate strategy, agility, and the future of academia-industry collaboration. Tune in for insights into the potential of LLMs and NLP to transform everyday business processes and revolutionize decision-making. This conversation is a must-listen for anyone interested in the transformative power of AI in business. Guest: Henrik Leopold Professor for Data Science | Scientist | Speaker | Ex...
2024-09-24
32 min
Process Transformers
Episode 09: Bad Strategy, Bad Execution: Understanding the Downstream Impact of Strategy
Discover insightful strategies for business success in this episode titled, “Bad Strategy, Bad Execution: Understanding the Downstream Impact of Strategy”. Lukas Egger engages Juuso Hämäläinen in a thrilling conversation on the importance of clear, aligned strategies and execution. They delve into the pitfalls of bad strategies, the importance of adaptability in operating models, and how leadership culture influences a company’s efficiency. Revel in their discussion of “Playing to Win” principles, learning from historical business failures, and the difference between output and outcome. Tune in for these and much more! Guest: Juuso Hämäläinen ...
2024-07-16
29 min
Process Transformers
Episode 08: Bridging Worlds: Making Academic Research Work for Business
Tune in for a captivating episode where we explore the world of process mining, and understanding why “We need to address real problems, even if they’re messy and complex” with Jana Rebecca Rehse. In this riveting episode, Lukas Egger converses with Jana Rebecca Rehse about the interplay between academia and business. They navigate through topics like process mining, business value co-creation, and strategies for CIOs and CxOs. Tune in to explore how process mining and academic research can translate into tangible business value. Guest: Jana Rebecca Rehse Juniorprofessor bei Universität Mannheim She...
2024-06-18
24 min
Process Transformers
SAP Signavio Invites - Jana-Rebecca Rehse “Bridging Worlds: Making Academic Research Work for Business”
Tune in for a captivating episode where we explore the world of process mining, and understanding why “We need to address real problems, even if they’re messy and complex” with Jana Rebecca Rehse. In this riveting episode, Lukas Egger converses with Jana Rebecca Rehse about the interplay between academia and business. They navigate through topics like process mining, business value co-creation, and strategies for CIOs and CxOs. Tune in to explore how process mining and academic research can translate into tangible business value. Guest: Jana Rebecca Rehse Juniorprofessor bei Universität Mannheim She...
2024-06-18
24 min
Process Transformers
Episode 07: Redefining Human Tasks: Cognitive Enhancement and Emotional Intelligence
Get ready for a thought-provoking conversation where Lukas N.P. Egger and our guest Valeria Sadovykh talk about the intersection of AI and human cognition, exploring the impact on our decision-making, memory, emotional intelligence. They also dicsuss the potential of emotional AI and the ethical considerations that come with it. This episode will challenge your perceptions and inspire you to think critically about the AI revolution. Let’s dive right in! Guest: Valeria Sadovykh, Ph.D. AI Thought Leader @ Microsoft | Driving Sales, Transforming Tech | University of Auckland 40 under 40 As a Technology Strategist at Micro...
2024-05-21
37 min
Process Transformers
Episode 06: The Art and Science of a Value-led Transformation
Get ready for an insightful conversation, where Lukas Egger and our guest Amy MacDougall explore the balance between technology and execution in successful transformations, and the impact of Generative AI. Discover key indicators signaling the need for transformation and gain valuable insights into making lasting changes and promoting organizational learning. Don’t miss out on this thought-provoking discussion on driving successful transformations as Amy shares her profound insights. Dive right in! Guest: Amy MacDougall, PhD Partner at Boston Consulting Group (BCG) Amy is a core member of BCG’s Corporate Finance & Strate...
2024-04-23
34 min
Process Transformers
Episode 05: From Designing Swimming Pools to Innovating in Life Sciences
Prepare for a journey through our guest’s diverse career, from shaping change in early roles to leading innovation in life sciences. Exploring learnings from Philips to Huawei, Lukas and Vincent uncover universal principles driving transformation across industries.Meet Vincent Vaucelle, the driving force behind OceanVega, with a background in industrial design and a passion for operational excellence. With Vincent, we’ll delve into the secrets of innovation and design.Join us as we talk about the evolving landscape of innovation and industry expertise. Let’s dive right in! Guest: Vincent Vaucelle As a foun...
2024-03-19
37 min
Process Transformers
Episode 05: From Designing Swimming Pools to Innovating in Life Sciences
Prepare for a journey through our guest’s diverse career, from shaping change in early roles to leading innovation in life sciences. Exploring learnings from Philips to Huawei, Lukas and Vincent uncover universal principles driving transformation across industries.Meet Vincent Vaucelle, the driving force behind OceanVega, with a background in industrial design and a passion for operational excellence. With Vincent, we’ll delve into the secrets of innovation and design.Join us as we talk about the evolving landscape of innovation and industry expertise. Let’s dive right in! Guest: Vincent Vaucelle As a foun...
2024-03-19
37 min
Process Transformers
Episode 04: Ex Machina how AI will solve all of our problems and what caveats remain
Prepare for a compelling investigation into how AI holds the potential to revolutionize solutions for complex challenges, accompanied by necessary warnings. This episode assures a detailed exploration of the intricate world of AI and its implications for the future. Meet Christoph, one of the three founders and CEO of TLGG Group, a German agency and boutique consultancy for digital business. He also serves as the President of Digital Strategy, Business Development & Growth in Germany at Omnicom Group. With a wealth of experience in advising international companies, innovating with digital technologies, and authoring essays on digital change, Christoph is a...
2024-02-26
25 min