Shows
Magic In The Room193: TribalHub CTTP Program LaunchIn this episode of "Magic in the Room," Luke Freeman sits down with Mike Day, founder and CEO of Tribal Hub. This episode explores the rapidly evolving landscape of tribal technology leadership, focusing on unique challenges and opportunities in tribal enterprises. They unveil the new Certified Tribal Technology Practitioner program, designed to close skill gaps in both technical proficiency and essential soft skills for aspiring and seasoned technology leaders in tribal contexts. Hear insights on building effective teams, coaching, strategic communication, and the importance of understanding tribal culture, sovereignty, and self-sufficiency. Learn how this hands-on certification, from industry assessment...
2025-08-0547 minMagic In The Room190: Leading Through LossIn this episode of "Magic in the Room," hosts Hannah Bratterud, Chris Province, and Luke Freeman delve into the complexities of leadership, particularly when dealing with personal and professional challenges that aren't covered by standard policies. They discuss the importance of embracing a holistic community approach in workplaces, where personal and work lives intersect, and the difficulties leaders face when unexpected events, such as illness or loss, occur. The conversation is deeply personal, as Chris shares the story of his late friend Doug, highlighting the impact of personal relationships on professional environments. The discussion highlights the need for strategic...
2025-05-0636 minMagic In The Room189: Looking Back and Moving ForwardWelcome to a new season of Magic In The Room! In this episode, hosts Hannah Bratterud, Chris Province, and Luke Freeman reflect on the evolution of their podcast as they enter this new season. They discuss the concept of seasons in both personal and professional contexts, emphasizing the importance of recognizing transitions and growth. The team shares insights from their recent strategic planning session, highlighting the theme of "Year of the Snake," which symbolizes shedding old layers and embracing renewal. They also reflect on the challenges and successes of 2024, noting rapid growth and the need to address structural weaknesses...
2025-04-0842 minMagic In The RoomAre We Square Every Two Weeks? To download the free guide that goes with this episode, subscribe at magicintheroom.com. What are people really looking for from work? Do they want to get paid and be even every two weeks, or does work bring a more profound sense of meaning? In this episode of Magic in the Room, Chris and Luke dive into the intersection of values, purpose, business, and compensation. The things leaders value, and the ethical decisions they make, directly impact how a company structures compensation, culture, and the engagement level of employees. If leaders are not intentional and ex...
2023-06-2059 minMagic In The RoomWhat we are Reading To download the free guide that goes with this episode, subscribe at magicintheroom.com Leaders must be intentional about the media to consume. In this episode of Magic in the Room, Hannah, Luke, and Chris share how they decide what books to read, videos to watch, and podcasts to listen to, and they share a couple of current resources. What Luke is listening to: Pivot Hard Fork What Chris is reading: Axios NWA Axios Seattle Axios Denver
2023-04-2539 minMagic In The RoomReflecting and Looking Forward for the New YearIn January, we take time on Magic in the Room to reflect on the past year and to look forward to the next. This type of reflection is critical to growing and learning as a leader. In this episode, Hannah, Luke, and Chris review 2022 and what they look forward to in 2023. Magic in the Room listeners can get $100 off our Coaching Skills for Leaders class. Just use the promo code Magic100 when you sign up. More information is at www.purposeandperformancegroup.com/coaching-cohort Find Luke on TikTok @luke_free_man Musi...
2023-01-0155 minMagic In The RoomReplay - Being Resilient with Lorca SmetanaThis week we are replaying one of Luke’s favorite episodes. Luke picked this episode as a favorite because it challenged him to consider the connection between love and resilience. Lorca Smetana has spent her entire life understanding resilience. Born into a climbing community, she was a survivor of the Mt. Hood climbing tragedy that took the lives of nine students and teachers when she was sixteen. In this episode of Magic in the Room, Hannah, Luke, and Lorca discuss the idea that becoming resilient is not just a list of techniques to follow but a deep approach to lif...
2022-12-061h 11Magic In The RoomLuke on Differentiated LeadershipIn this Magic in the Room episode, Luke reflects on Edwin Friedman’s concept of a differentiated leader. A differentiated leader has done the work of self-definition and self-regulation. This leader knows who they are and their purpose so well that they are not swayed by the reactivity, herding, blaming, and short-term thinking of the anxious system around them. Instead, they have a strong vision and invite people to join them. Research in this episode: Find Luke’s Twitter thread here. A Failure of Nerve by Edwin H. Friedman A Leadersh...
2022-11-2234 minMagic In The RoomDisruptive CompensationIn this episode of Magic in the Room, Chris, Hannah, and Luke make the case that the traditional compensation formula of "wage + cost of benefits + cost of recognition programs" is inadequate for organizations that want to provide meaningful employment. Leaders must be willing to think about compensation in disruptive ways to attract and retain employees by using a new formula, "wage + cost of benefits + recognizing your needs." Recognizing people's needs means listening and being creative in ensuring employees' well-being. Links mentioned in this episode: Compensation by Ralph Waldo Emerson Drive: The Surprising Truth About What...
2022-08-091h 04Magic In The RoomCommunity Based EmploymentMany people are looking for more than a transactional paycheck from work. Understanding how to build community within your organization is good for people and will become necessary for retaining employees. In this episode of Magic in the Room, Hannah, Luke, and Chris discuss the idea of Community Based Employment and what it means to invite people into a community of people working together. Other Magic in the Room episodes mentioned in this episode: Magic in the Room #103: Social-ecological Systems with Dr. Brooke Lahneman Magic in the Room #110: Designing Effective Online Meetings with...
2022-08-021h 02Magic In The RoomWhat We are Reading - July 2022In this episode of Magic in the Room, Hannah, Luke, and Chris share what they have been reading recently. Each resource is very different, but all point to a common theme: we all need connection with each other, but we live in a big system that makes that difficult. To have vibrant communities, relationships, and organizations, we must be intentional in creating them. What we are reading and watching: Hannah: Humankind: A Hopeful History by Rutger Bregman Luke: Dopamine Nation: Finding Balance in the Age of Indulgence b...
2022-07-2642 minMagic In The RoomLeadership in IT with guest Michael DayIn the past, IT departments have often had a hard time just getting a seat at the leadership table of an organization. Today, technology is so integrated into every aspect of life that it has become imperative that all leaders think of themselves as technologists who can integrate IT into every function of their organization. In this episode of Magic in the Room, Chris, Luke, and guest Michael Day discuss the intersection of technology and leadership, and why you don’t have to be able to code to lead a successful IT department. Michael Day is t...
2022-07-1952 minMagic In The RoomDesigning effective online meetings with Rachel HicksThe COVID-19 Pandemic changed many things about how we work, including the need for more online meetings. In this Magic in the Room episode, Hannah and Luke talk to Rachel Hicks about how she creates meaningful connections while conducting meetings and workshops through Zoom. If you have any role in online meetings, Rachel’s tips and tricks can help you be more effective in having productive conversations and building relationships despite the challenges of meeting in virtual spaces. Connect with Rachel Hicks at www.rachelhicksdesign.com on Instagram @rachelhicksdesign or on LInkeIn at www.linkedin.com...
2022-07-1258 minMagic In The RoomApplied positive psychology with Jean Philip SvartdahlThe emerging field of positive psychology studies what makes life most worth living. In this episode of Magic in the Room, Hannah, Luke, and guest Jean Philip Svartdahl discuss how leaders can apply the principles of positive psychology to increase the well-being of everyone in an organization. Find Jean Philip on Facbeook at www.facebook.com/jean.svartdahl Links mentioned in this episode: Magic in the Room #79: How to Develop Leaders with Greg Robinson Get a free Magic in the Room hat...
2022-07-051h 01Magic In The RoomStarting a movement with Sarah ElkinsOften a group of people comes together around a shared purpose, but they need someone to take intentional action to form a strong and lasting community. In this episode of Magic in the Room, Hannah and Luke talk to Sarah Elkins about how she built a community of deeply connected people through the No Longer Virtual conference. Connect with Sarah Elkins on LinkedIn at www.linkedin.com/in/thesmileisfree or at elkinsconsulting.com. Resources in this episode: ZAG: The #1 Strategy of High-Performance Brands
2022-06-2856 minMagic In The RoomWhat new leaders need with Bella ButlerBella Butler is the Managing Editor at Outlaw Partners. In this episode of Magic in the Room, Hannah, Luke, and Bella discuss the need to equip new leaders with passion, buy-in, and confidence to fill their roles in today’s ever-changing work environment. Find Bella on LinkedIn at www.linkedin.com/in/bella-butler-39a17b1b0/ Find the publications and companies Bella writes for at www.explorebigsky.com/, https://www.mtoutlaw.com/, https://outlaw.partners/. Links from this episode: Sapiens: A Brief...
2022-06-211h 00Magic In The RoomCreating Connection with Kurt Williams, Debbie Hawkins, and Chas RobbinsAfter this year's Casino Cash Trac user conference, Hannah and Luke had the opportunity to sit down with CCT Co-Founder & CEO Kurt Williams, along with Debbie Hawkins from Hawkins Consulting Services and Chas Robbins, from RSM, to discuss the why every company needs to consider the way that people connect to each other in the workplace. This episode of Magic in the Room was recorded onsite at Choctaw Casino & Resort in Durant, Oklahoma Get a free Magic in the Room hat by posting a review and sending a screenshot to info@purposeandperformancegroup.com Mu...
2022-06-141h 00Magic In The RoomSustainable marketing with guest Katie SmithFor any business to truly fulfill its purpose, every aspect of the organization must be aligned, including marketing. In this episode of Magic in the Room, Hannah and Luke talk to guest Katie Smith about how to ensure your marketing approach contributes to your purpose in an honest, authentic, and sustainable way. Find Katie on LinkedIn at www.linkedin.com/in/katiesmithwildpath or her website at followthewildpath.com Get a free Magic in the Room hat by posting a review and sending a screenshot to info@purposeandperformancegroup.com ...
2022-06-0752 minMagic In The RoomPart 3: Looking to the future of the Osage Nation with guest Chief Geoffrey Standing BearIn this special episode of Magic in the Room, Luke and Chris had the opportunity to sit down with the Osage Nation Principal Chief Geoffrey Standing Bear. Chief Standing Bear is in his second term as the Osage Nation Principal Chief, having previously practiced law, where he focused on federal Indian law. In this episode, Chris, Luke, and Chief Standing Bear discuss the history of the Osage Nation, current political events, and the upcoming Martin Scorsese film Killers of the Flower Moon. Due to the length of this conversation, we have divided the episode into three parts, which are all a...
2022-06-021h 09Magic In The RoomPart 2: Leading the Osage Nation with guest Chief Geoffrey Standing BearIn this special episode of Magic in the Room, Luke and Chris had the opportunity to sit down with the Osage Nation Principal Chief Geoffrey Standing Bear. Chief Standing Bear is in his second term as the Osage Nation Principal Chief, having previously practiced law, where he focused on federal Indian law. In this episode, Chris, Luke, and Chief Standing Bear discuss the history of the Osage Nation, current political events, and the upcoming Martin Scorsese film Killers of the Flower Moon. Due to the length of this conversation, we have divided the episode into three parts, which are a...
2022-06-0255 minMagic In The RoomPart 1: Traumatic history of the Osage Nation with guest Chief Geoffrey Standing BearIn this special episode of Magic in the Room, Luke and Chris had the opportunity to sit down with the Osage Nation Principal Chief Geoffrey Standing Bear. Chief Standing Bear is in his second term as the Osage Nation Principal Chief, having previously practiced law, where he focused on federal Indian law. In this episode, Chris, Luke, and Chief Standing Bear discuss the history of the Osage Nation, current political events, and the upcoming Martin Scorsese film Killers of the Flower Moon. Due to the length of this conversation, we have divided the episode into three parts, which are all a...
2022-06-0240 minMagic In The RoomWhat we have learned from 100 episodes of Magic in the RoomWe made it to 100 episodes of Magic in the Room! In this episode, Luke, Hannah, and Chris reflect on what we have all learned together by recording 100 intentional conversations. Everyone who has listened, contributed, commented, and supported us are part of this milestone, and we are grateful to you all! This episode was originally recorded and streamed live. During this episode Luke, Hannah, and Chris each mention an episode that had a big impact on them. Here they are: Luke: Magic in the Room #79: How to Develop Leaders with Greg Robinson...
2022-05-1058 minMagic In The RoomWhat Should I Do Now: Invest in LeadersThe uncertainty and stress of the last few years have left many leaders asking a big question: “What should I do now?” In this episode of Magic in the Room, we continue our series to help every leader answer that question. Join Luke, Hannah, and Chris as they discuss the importance of investing in leadership development now, so your organization has leaders who are ready when challenges come. Research in this episode: Act Like a Leader, Think Like a Leader by Herminia Ibarra Get a free Magic in the...
2022-03-2955 minMagic In The RoomWhat Should I Do Now: Reflect on Your Leadership ApproachThe uncertainty and stress of the last few years have left many leaders asking a big question: “What should I do now?” In this episode of Magic in the Room, we continue our series to help every leader figure out how to lead through the changes brought by COVID, The Great Resignation, and relentless change. The second step leaders need to take is to reflect on how they want to lead and to adapt to a new situation. Join Luke and Ben as they use The Leadership Challenge as a framework for reflection on how leadership is changing.
2022-03-2259 minMagic In The RoomWhat Should I Do Now: Learn the TruthThe uncertainty and stress of the last few years have left many leaders asking a big question: “What should I do now?” In this episode of Magic in the Room, we kick off a short series to help every leader figure out how to lead through the changes brought by COVID, The Great Resignation, and relentless change. The first step leaders need to take is to challenge their assumptions and learn the truth. Join Luke, Hannah, and Chris as they discuss ways to determine what people you lead need from you as a leader. Get a fr...
2022-03-1553 minMagic In The RoomThe Fundamentals of ServiceEvery industry requires service. In this episode of Magic in the Room, Luke, Hannah, and Chris discuss how to deliver outstanding customer service by developing high trust relationships, being responsive, and providing quality. Focusing on the Big Six of Clean, Safe, Comfortable, Fun, Fast, and Friendly in many industries will ensure customer satisfaction. Research in this Episode: The bounds of service and the Service Profit Chain (PDF) Get a free Magic in the Room hat by posting a review and sending a screenshot to info@purposeandperformancegroup.com Mus...
2022-03-0137 minMagic In The Room90: Using Flow State to Care for Your Team's WellbeingThe ongoing effects of the great resignation, changing job markets, and COVID have left leaders with the difficult task of guiding tired, overworked, and often traumatized teams. Leaders must care for the well-being of team members while keeping performance high. In this episode of Magic in the Room, Luke, Hannah, and Chris discuss how Mihály Csíkszentmihályi's concept of Flow State allows leaders to match the level of challenge to the team's ability. Research in this episode: THE COVID STATES PROJECT: A 50-STATE COVID-19 SURVEY REPORT #54: MENTAL HEALT...
2022-02-2244 minMagic In The Room87: Stress Can be Helpful with Bob SchooleyThe last few years have had historic levels of stress that layer the challenges of COIVD on top of ordinary life. When stress mounts, we all turn to habitual behaviors to cope, which are often not healthy. In this episode of Magic in the Room, Hannah, Luke, and guest Bob Schooley discuss how we can stay connected to other people in difficult times and even change our perspective to see stress as a positive force in our lives. Research in this episode: The Upside of Stress: Why Stress Is Good for You, and Ho...
2022-02-0150 minMagic In The RoomA Party Where Everyone Belongs with Toneille BentToneille Bent’s family threw great parties where everyone was welcome and belonged. In this episode of Magic in the Room, Hannah, Luke, and special guest Toneille Bent talk about what it takes to build organizations where everyone belongs, just like those parties. Diversity, equity, and inclusion are characteristics of these organizations, but it takes intentionality, vulnerability, humanity, and courage to reach these ideals. Find Toneille Bent on Instagram @essencetialtruths and LInkedIn Get a free Magic in the Room hat by posting a review and sending a screenshot to info@purposeandperformancegroup.com...
2022-01-251h 01Magic In The RoomThree takeaways for 2022 from the State of the Global Workplace Survey with Bob SchooleyEvery year Gallup publishes a report about the workplace. 2021’s report gave us a lot to think about and some critical areas to focus on in 2022. In this episode of Magic in the Room, Chris, Luke, and guest Bob Schooley discuss three key takeaways from the State of the Global Workplace: 2021 Report by Gallup. Research in this episode: The research in this episode comes from the State of the Global Workplace: 2021 Report by Gallup. 70% of an employee’s experience is tied to their relationship with their supervisor or manager 82% of the ti...
2022-01-1853 minMagic In The RoomWin and Help Win in Tribal Enterprise with Brian GoodenLeaders in Tribal Enterprises have the unique responsibility to run their business well and provide leadership and resources to their wider community. In this episode of Magic in the Room, Chris, Luke, and guest Brian Gooden discuss his responsibility as a casino GM to provide opportunity, care, and protection to the people in the Tribe. Find Brian Gooden on LinkedIn, Find Brian’s Etsy shop Sovernly at www.etsy.com/shop/Sovernly and on Instagram at www.instagram.com/sovernlyshop. Get a free Magic in the Room hat by postin...
2022-01-111h 04Magic In The RoomReflecting on 2021 and Planning for 2022Now is a great time to reflect on the last year and what you will focus on for 2022. In this episode of Magic in the Room, Hannah, Luke, and Chris use The Six Discoveries to model one way to reflect on the past year and plan for the next. Get a free Magic in the Room hat by posting a review and sending a screenshot to info@purposeandperformancegroup.com Music by evangrimmusic.com Recorded at storycatcher.studio Support from techblogwriter.co.uk
2022-01-041h 07Magic In The RoomProductivity Superpower: Political SavvyWe are at our best when we lean into our strengths. Identifying your productivity superpower will ensure you work in the most effective areas. In this episode of Magic in the Room, Luke and Hannah identify Chris's superpower, Political Savvy, or the skill of being aware of how people and organizations function and avoiding potential landmines. Research in this episode: The superpowers in this episode come from the book FYI: For Your Improvement from www.kornferry.com. Question of the Day: Resources D...
2021-12-2756 minMagic In The RoomProductivity Superpower: Self DevelopmentWe are at our best when we lean into our strengths. Identifying your productivity superpower will ensure you work in the most effective areas. In this episode of Magic in the Room, Luke and Chris identify Hannah’s superpower, Self Development, or committing to continually improving themselves and knowing what strengths should apply in different situations. Research in this episode: The superpowers in this episode come from the book FYI: For Your Improvement from www.kornferry.com. Find the Ignite Your Purpose course at www.purpose...
2021-12-2146 minMagic In The RoomProductivity Superpower: Strategic MindsetWe are at our best when we lean into our strengths. Identifying your productivity superpower will ensure you work in the most effective areas. In this episode of Magic in the Room, Hannah and Chris identify Luke’s superpower, Strategic Mindset, or the ability to look into the future, see ahead, identify possibilities, and translate that possibility into strategy. Research in this episode: The superpowers in this episode come from the book FYI: For Your Improvement from www.kornferry.com. Question of the Day: Question Card Resources The...
2021-12-1444 minMagic In The RoomHow to Develop Leaders with Greg RobinsonHow do people become leaders? In this episode of Magic in the Room, Luke, Chris, and special guest Greg Robinson discuss what it takes to build leaders in today’s organizations. Greg believes that developing leaders is deceptively simple. You have to teach them to listen inwardly and challenge their assumptions, mindset, and emotion, so they become the kind of person who does the right thing naturally. However, this is not easy work and requires courage, perseverance, and wisdom. Dr.Greg Robinson is the Associate Professor of Outdoor Leadership Ministries at John Brown University. His exp...
2021-12-071h 02Magic In The RoomThe Six Discoveries: The Science of Getting S**t DoneExecution is getting stuff done. In this episode of Magic in the Room, Hannah, Chris, and Luke discuss how to know if you are successfully executing the most important tasks, and give practical tips for ensuring you maximize every day. Research in this episode: Find Nir Eyal’s work at www.nirandfar.com Question of the Day: Resources Find Thumballs at www.thumball.com Find our online course Ignite Your Purpose at www.purposeandperformancegroup.com/online-learning Get a free Magic in the Room hat by post...
2021-11-1657 minMagic In The RoomBuilding Community with your Business with John StewartWhy does your company exist? What is its “why”? In this episode of Magic in the Room, Chris, Luke, and guest John Stewart discuss John’s company Encompass. The people and leadership of Encompass work hard to serve their clients with the purpose of investing in the communities where they work and live. Because the company exists to support communities, measuring success includes profit, but everyone is intentional to use that profit for the good of the community. About John Stewart, President, Encompass Develop, Design & Construct, LLC John has a lot of titles – company owner, register...
2021-11-0959 minMagic In The RoomUsing Sensory Informed Design to Shape Experiences with John StewartAnything we experience is shaped by all of our senses and perceptions. Leaders trying to create high-quality experiences for their team and customers have to pay attention to how things look, feel, taste, sound, and smell. These are details that make a big difference! In this episode of Magic in the Room, Luke, Chris, and guest John Stewart discuss how leaders can apply the concepts of Sensory Informed Design. About John Stewart, President, Encompass Develop, Design & Construct, LLC John has a lot of titles – company owner, registered architect, licensed contractor, recognized autho...
2021-11-0252 minMagic In The RoomHalloween Special: Scary Stories from BusinessIt’s Halloween! Love it or hate it (listen to the episode for our opinion) Halloween brings scary stories to mind. In this episode of Magic in the Room, Chris, Luke, and Hannah discuss three business horror stories they have experienced and what they learned. We hope you are never trapped in one of these spooky movies, but if you are, don’t lose hope, there is a way out! Find the G.U.E.S.T. Service Course at www.purposeandperformancegroup.com/online-learning Get a free Magic in the Room hat by posting a revi...
2021-10-2650 minMagic In The RoomReflecting on the Six Discoveries of High PerformanceIn this episode of Magic in the Room, Chris, Luke, and Hannah discuss applying the Six Discoveries of High Performance to daily life. If you have not listened to Episode 71: The Six Discoveries of High Performance, be sure and do that first. Research in this episode: The One Thing: The Surprisingly Simple Truth Behind Extraordinary Results by Gary Keller Ignite Your Purpose online course: www.purposeandperformancegroup.com/online-learning Get a free Magic in the Room hat by posting a review and sending a screenshot to info@purposeandperformancegroup.com...
2021-10-1953 minMagic In The RoomStages of Team Development with Ben WestEvery leader wants their team to work together and achieve at a high level, but conflict, poor relationships, or lack of clarity may be hindering performance. Leaders cannot press a magic button to turn on “teamwork.” However, teams do move through predictable stages of development that lead to high performance. In this episode of Magic in the Room, Hannah, Luke, and guest Ben West discuss tactics leaders can use in each stage to build a healthy team, despite the ever-changing work environment. Research in this episode: More information on Bruce Tuckman’s Stages...
2021-10-0555 minMagic In The RoomLeading when People Experience Trauma with Chris KingWhen we experience physical trauma, such as a skinned knee or a broken bone, we are well equipped to deal with it. People know when to put on a bandage or go to the doctor. However, when people experience mental or emotional trauma, leaders are often unsure how to care for people. In this episode of Magic in the Room, guest Chris King joins Luke and Hannah to discuss leading when people experience trauma. Chris King is a licensed therapist in the state of Oklahoma (LPC) and operates a private practice with several therapists serving p...
2021-09-2850 minMagic In The RoomOur take on the Great ResignationAccording to the U.S. Department of Labor, during April, May, and June 2021, a total of 11.5 million workers quit their jobs. The Great Resignation is real. As leaders, we must prepare for a rapidly changing work environment. Research in this episode: The Great Resignation Is Here, and It's Real Workers talk about quitting as part of the ‘Great Resignation.’ Employers aren’t buying it The Great Resignation: Why Employees Don't Want To Go Back To The Office Question of the Day: Resources From Luke: The Tractio...
2021-09-1447 minMagic In The RoomWhat is Intentional Leadership?Many people are in leadership positions. They may be a manager with direct reports, a parent, or the president of a civic organization. These people have influence. However, few people are intentional in how they lead. In this episode of Magic in the Room, Hannah, Chris, and Luke discuss the elements of Intentional Leadership. Intentional leaders understand the practice of leadership, themselves, and the needs of the people around them. They can draw out the best in everyone around them.
2021-07-1331 minMagic In The RoomThe Coolest Things We Have DoneTelling stories is one way that teams connect, learn about each other, and build trust. In this episode of Magic in the Room, Luke, Chris, and Hannah talk about some of their best experiences. Before you listen, take a guess: who caught a fish with their hands? Who played professional poker? Who hauled a deer through the woods?
2021-06-291h 07Magic In The RoomStrategic Frameworks: Purpose and CommitmentsA strategic framework is a model that defines why we exist, what's unique about us, what business we are in, and what we do every day. A classic example is Mission, Vision, Values, and Strategy. In this episode of Magic in the Room, Chris, Hannah, and Luke discuss Purpose and Commitments as an alternative framework. In this framework, everyone in the organization must commit to behaviors that operationalize the purpose.
2021-06-2259 minMagic In The RoomThe Power of Persuasion Part 2: Persuading the UnpersuadableSometimes you have presented your arguments, told great stories, appealed to emotions, and explained your logic, but somebody is still unconvinced. Now what? In episode 60 of Magic in the Room, Luke, Hannah, and Chris discuss strategies for managing team members who are particularly stubborn. Asking them the right questions, framing, and giving people authority may convince the unpersuadable, but leaders also need to set boundaries or remove someone from the team if they are unwilling to change.
2021-06-1531 minMagic In The RoomEQ: The Power of PersuasionLeaders must influence people to change behavior, follow a vision, or accept new beliefs. In the final episode of our EQ series Hannah, Chris, and Luke discuss the power of persuasion. Influencing people through persuasion requires leaders to use story, logic, and emotion to inspire people to take action.
2021-06-0850 minMagic In The RoomMindset: Ignitor Mindset w/Special Guest Dr. Bob SchooleyIn the final episode of our Mindset series, Luke, Chris, Hannah, and special guest Bob Schooley discuss a new idea: Ignitor Mindset. People with an Ignitor Mindset combine a Growth Mindset and an Outward Mindset. Leaders with an Ignitor Mindset can inspire their teams to take on new challenges while also ensuring everyone succeeds. The good news is that you can develop an Ignitor Mindset with effort and hard work. Fill out our listener survey and get a free Magic in the Room hat! Go to www.magicintheroom.com
2021-06-0153 minMagic In The RoomEQ: Valuing DifferencesThe most effective teams have diverse viewpoints and experiences. However, leaders must intentionally create an environment that values those differences so minority viewpoints are heard. In this episode of Magic in the Room, Hannah, Chris, and Luke discuss the mindset and tactics needed to lead teams that value differences.
2021-05-2551 minMagic In The RoomTypes of Power Part 2: Capacitors or Transformers with Special Guest Ben WestIf you have power, what should you do with it? In this episode, Luke, Chris, and Ben examine two possible choices; keeping power to yourself or giving control to other people so they can be more effective. The way leaders use power has implications for the effectiveness of teams and the health of individuals.
2021-05-1830 minMagic In The RoomTypes of PowerNot all power is the same. Some people have power due to their job title or position, while others have power because of expertise, relationships, or trust. In this episode of Magic in the Room, Chris, Luke, and Hannah discuss why the source of your power matters and how to use the power you have for good.
2021-05-1145 minMagic In The RoomCoaching to Strengths w/Special Guest Sarah ElkinsShould we focus on our strengths or try to fix our weaknesses? In this episode of Magic in the Room, Luke, Hannah, and Sarah discuss the benefits of discovering your strengths and then leveraging them for maximum effectiveness. When everyone on a team uses their complementary strengths, each member is more effective, and the team is successful.
2021-05-041h 21Magic In The RoomUnlocking EQ: Showing ResilienceResilience is the ability to withstand or recover quickly from difficult conditions. But what does it take to develop resilience? In this episode of Magic in the Room Luke, Hannah, and Chris discuss the need for hope, purpose, grit, reflection, and self care in developing resilience. People with resilience make a bigger impact on the world and attract people to their cause.
2021-04-2737 minMagic In The RoomMindset: Outward Mindset w/Special Guest Bob SchooleyPeople with an Outward Mindset take the time to understand other people's needs, desires, and objectives before acting. Outward Mindset is critical to building high-performance organizations where everyone is engaged. In this episode of Magic in the Room, Hannah, Luke, Chris, and Bob discuss ways to develop on Outward Mindset.
2021-04-2053 minMagic In The RoomPurpose & Performance Group Book RecommendationsThe books, media, and news we consume have a profound impact on our mindset and creativity. In this episode, Luke, Chris, and Hannah discuss books that changed their life outlooks.
2021-04-1344 minMagic In The RoomUnlocking EQ: CollaborationWhen we create an environment of trust and shared purpose, collaboration is possible, but it is not always easy. In this episode, Hannah, Chris, and Luke share tactics to ensure collaboration.
2021-04-0638 minMagic In The RoomMindset: Growth Mindset w/Special Guest Bob SchooleyPeople with a growth mindset believe they can change and learn over time. In this episode, Hannah, Chris, Luke, and recurring guest, Dr. Bob Schooley, explore the characteristics of a growth mindset and how leaders can help people believe they can change.
2021-03-3055 minMagic In The RoomMeaningful Recognition w/Special Guest Ashley HurneyFor people to feel truly appreciated we must go beyond simply telling them they did a good job. Instead, we must give Meaningful Recognition, which is more intentional and thoughtful. In this episode, Luke, Chris, and Ashley Hurney of MTM Recognition discuss the science and tactics of giving meaningful recognition.
2021-03-2353 minMagic In The RoomTactics to Making Quality DecisionsOne single decision can have monumental consequences for our lives. Every decision we make is influenced by a number of factors, and can have ripple effects for us and the people we lead. In this episode, Luke, Chris and Hannah discuss what happens in the brain when we make certain types of decisions, and share tactics to making quality decisions.
2021-03-1652 minMagic In The RoomLifelong Learning w/Special Guest John StewartWhat happens in the brain when we see something, touch something, hear or smell something? In this episode, Chris and Luke explore how memories are formed, and the role of experimentation and hands-on learning with architect John Stewart, whose work focuses on sensory-informed design.
2021-03-0949 minMagic In The RoomBuilding Trust when WFH w/Special Guest Dr. Bob SchooleyWhat happens to trust in an organization when some “essential” workers are required to be onsite, while other “non-essential” workers work from home? In this episode, Luke, Chris and Hannah discuss this question with recurring guest Dr. Bob Schooley, and outline strategies for building trust in remote work environments.
2021-02-2347 minMagic In The RoomOvercoming Impostor SyndromeAll humans experience a lack of confidence and the fear that they don’t belong from time to time. When these feelings and conditions occur together and persist, they can take the form of what we call “impostor syndrome.” Many people – maybe as many as 70% of the population – struggle with it at some point. In this episode, Luke and Hannah discuss what it means to belong, and share tools for overcoming impostor syndrome.
2021-02-1650 minMagic In The RoomMindset: An Introduction w/Special Guest Bob SchooleyWhat is mindset and how does it show up? If our behaviors are informed or even driven by our mindset, it seems crucial to be intentional about the mindset with which we approach our lives. In this episode, Chris, Luke and recurring guest, Dr. Bob Schooley, explore central questions about mindset and how it affects the way we show up in the world.
2021-02-0936 minMagic In The RoomUnlocking EQ: Managing ConflictWhether you leverage it or avoid it, how you manage conflict will shape your leadership journey and influence your success. Because teams are made up of individuals who each have unique personalities, styles, or values, conflict is a human condition. We all face it. But not all conflict is bad. In this episode, Luke, Hannah and Chris discuss tactics to foster healthy conflict that builds stronger relationships and better business outcomes.
2021-02-0247 minMagic In The RoomPurpose, Profit & the Role of ServiceDeveloped in the 1990s by James Heskett, the Service-Profit Chain is a model of business management that links employee satisfaction to customer loyalty and profitability. It is a framework that shows the interrelationships of a business ecosystem, where revenue growth is an outcome of a chain of processes that begins with a clearly articulated shared purpose. In this episode, Chris, Hannah and Luke discuss how this model, when applied intentionally, leads to greater outcomes in today’s business environment.
2021-01-2652 minMagic In The RoomUnlocking EQ: Foundations of Emotional IntelligenceIn this episode, Luke, Chris and Hannah explore the impact of emotion on our behavior and performance, and why emotional intelligence matters for leaders.
2021-01-1943 minMagic In The RoomPredicting the UnpredictableWhat might this next year, 2021 have in store? The impact of the year 2020 on a grand scale is unknowable and will likely continue to emerge for decades to come. In this episode, Luke, Chris and Hannah discuss the potential trends in organizational culture, human networks, globalization and other areas that might lie ahead in the new year and beyond.
2021-01-1253 minMagic In The RoomUnlocking EQ: Learning Nimbly w/special guest Ben WestThe ability to be a nimble learner is a direct result of a growth mindset. In a world where the only constant is change, and the pace of that change continues to increase, being able to adapt, learn and grow has become one of the most important keys to success. In this episode, Luke and Hannah explore how to learn quickly and nimbly with P&PG team member Ben West.
2021-01-0543 minMagic In The Room2020 in ReviewThere exists a thin line between order and chaos. This year was a year of straddling that line, and of getting comfortable with suffering. As the year 2020 wraps up, Chris, Hannah and Luke take their personal inventories of the lessons learned from this upside-down year. Disruption of systems and perspectives toward change are big themes in this year-end review.
2020-12-2950 minMagic In The RoomBalancing StakeholdersWho are our stakeholders? Why do they matter? In this episode, Luke, Chris and Hannah explore these and other questions concerning how to facilitate change. Transformational change often requires a coalition of stakeholders that are united by a common good or shared purpose. Forming and sustaining an effective coalition requires a courageous leader capable of earning the trust and respect of a diverse group of stakeholders.
2020-12-1536 minMagic In The RoomUnlocking EQ: Navigating AmbiguityOur brains desire certainty and are wired to anticipate what will happen next. When what happens next is unclear, we process the event as a threat. High-performing leaders are comfortable with the unknown and commit to processes that clarify objectives and the roles required to meet them.This develops patterns of predictability and rewarding outcomes. In this episode, Chris, Luke and Hannah discuss strategies for navigating ambiguity and moving forward in the face of uncertainty.
2020-12-0134 minMagic In The RoomThe Leadership Challenge w/Special Guest Dr. Bob SchooleyRecurring guest “Dr. Bob” shares with Hannah and Luke the five practices of exemplary leadership based on the research and book by James Kouzes and Barry Posner. Starting with his personal experience of meeting Kouzes and Posner as a young professor at San Diego State University, Dr. Bob goes on to describe each of the five practices and how we can apply them in our lives to become the best leaders we can be.
2020-11-2455 minMagic In The RoomUnlocking EQ: Driving EngagementWhen people are engaged, they do their best work. They are more productive because they feel energized, focused and aligned to the purpose of the organization. Team members stick around longer because they feel challenged yet supported, appreciated and valued by their team. In this episode, Luke, Chris and Hannah explore what it takes to create an environment that fosters engagement and high performance.
2020-11-1752 minMagic In The RoomSeason Two of Magic In The Room Is Coming...After a brief hiatus, Hannah, Luke and Chris are returning for Season 2 of the Magic In The Room Podcast. They have big plans for the show and invite you to join them once again.
2020-11-1302 minMagic In The RoomResponding to ChangeChange is inevitable, and lately, it seems turbulent change has been the norm. As big and often unsettling changes have been thrust upon us as individuals and on the organizations we lead, becoming aware of the stages of change, which take on a similar form to how we process grief and loss, is helpful. In this episode, Luke, Chris, and Hannah walk through the Kubler-Ross Change Curve (also known as the 5 Stages of Grief) and explain what happens at each stage in the process of dealing with the emotional effects of change.
2020-08-2547 minMagic In The RoomKeep, Stop, StartAs old routines and ways of conducting business have been turned upside-down in this turbulent COVID-19 world, it is time to take inventory of how we spend our time and energy. In this episode, Luke, Chris and Hannah demonstrate in real-time ways to take inventory – and it starts with managing our energy so the relationships and activities that deserve our full attention and presence can thrive and flourish.
2020-08-181h 01Magic In The RoomUnlocking EQ: Defaulting to Action (Part 2)In Part 2 of this conversation about action orientation, Luke, Chris and Hannah share the benefits of being action oriented, and specific tactics to ensure action default.
2020-08-1150 minMagic In The RoomUnlocking EQ: Defaulting to Action (Part 1)In Part 1 of this conversation about action orientation, Luke, Chris and Hannah each share examples from their lives of when they activated on a specific initiative, and the impact it had.
2020-08-041h 00Magic In The RoomStorytelling for Leadership Impact w/Special Guest Sarah ElkinsStorytelling coach, podcast host and author Sarah Elkins joins Luke and Hannah to discuss how the stories of our lives provide clues to finding purpose. A big takeaway is how the stories we tell ourselves and others impact the way we show up in the world, and how we lead ourselves and our teams.
2020-07-2858 minMagic In The RoomUnlocking EQ: Showing CourageTrust takes courage. Accountability takes courage. Leadership, by its very nature, is a courageous act. In this episode, Chris, Hannah and Luke share personal examples of courageous moments, and discuss what it means to have the courage to step out beyond the comfort zone so we can get into the growth zone.
2020-07-2159 minMagic In The RoomUnlocking EQ: Ensuring AccountabilityTo ensure the type of accountability needed to execute successfully, we should focus both on how accountable we ourselves are, and on inviting accountability from others. In this episode, Luke, Chris, and Hannah explore what accountability is, and how to achieve higher levels of accountability for ourselves and our teams.
2020-07-1449 minMagic In The RoomThe Bounds of ServiceIn this episode, Hannah, Chris and Luke explore the question “what is service?” and outline the three elements of an exceptional service experience. Stay tuned to the end for a special bonus: personal experiences with brands providing the best, and not-so-great service experiences!
2020-07-071h 05Magic In The RoomMindfulness w/Special Guest: Oksana Esberard“Mindfulness” has become a buzzword in recent years, but what exactly is it and how can it help us perform better as individuals and as leaders? In this episode, mindfulness & meditation coach, mental health practitioner, speaker and best-selling author Oksana Esberard joins Hannah and Luke to discuss mindfulness as a high-performance practice, and the benefits of a holistic approach to mental health. You will learn specific mindfulness practices for individuals and teams to gain greater clarity and purpose.
2020-06-3058 minMagic In The RoomUnlocking EQ: Instilling TrustTrust is fundamental to every human relationship. It is our first discovery along the EQ spectrum because it is the most important element of high-performance teams and effective organizations. In this episode, Chris, Luke and Hannah explore what trust is and how it shows up, and provide specific tactics for how to instill trust with those we lead.
2020-06-0939 minMagic In The RoomBuilding a Coaching Culture w/Special Guest: Stephanie LicataIn this engaging conversation, Stephanie Licata, International Coaching Federation (ICF) certified master coach and Purpose & Performance Group’s VP of Executive Coaching Practice, joins Luke and Hannah to talk about what coaching is, what it isn’t and when is a good time to consider hiring a professional coach for yourself or your team.
2020-06-0258 minMagic In The RoomEngagement w/Special Guest: Bob SchooleyIn this Episode, Luke and Chris are joined by Dr. Bob Schooley, SVP, Organizational Effectiveness Practice at Purpose & Performance Group to discuss the causes and effects of employee engagement, and what leaders can do to foster greater engagement by enhancing the employee experience.
2020-05-1959 minMagic In The RoomBlind SpotsThe gap between our intent and our behavior, or the way others consistently perceive our behavior, is a blind spot. In this episode, Chris, Luke and Hannah share personal examples of blindspots and how they may show up for individuals, what impact they might have on an organization and how leaders can mitigate their own blindspots.
2020-05-1259 minMagic In The RoomStrength-Based LeadershipIn this episode, Luke, Chris and Hannah discuss what it means to lead from strengths. Rather than focusing on fixing what is “wrong” with people, when we focus on what is “right” with people, when we focus energy and effort on strengthening what is strong in each individual and leverage individual strengths across teams and organizations, we can accelerate performance and create well-rounded, highly effective teams.
2020-04-2843 minMagic In The RoomBurnoutWe find ourselves in unprecedented times where stress levels run high for most individuals and organizations. With unhealthy levels of stress for a long time, we risk burnout. Even highly engaged, high-performing teams and individuals are at risk. In this episode, Luke and Hannah explore the early warning signs and how we can lead ourselves and others to prevent burnout.
2020-04-211h 01Magic In The RoomBusiness EvolutionIn this evolving conversation about change in the midst of the COVID-19 pandemic, you will hear from Chris, Hannah, and Luke about what is required for business transformation. Businesses that focus on developing and perfecting its human systems will continue to evolve and find a better path forward.
2020-04-0757 min
The Natalie Creates Podcast4. The Nuts and Bolts of How We Budget with Luke and NatalieIn today's episode, Luke and I discuss our past relationships with money, how we define our family values, the specifics of how we budget, our favorite tools for budgeting and what we've learned along the way. It's an episode we hope you will find helpful and encouraging!
Here are links to some tools and resources we discuss: Mint budget app, Quicken software, and the book I Will Teach You To Be Rich by Ramit Sethi.
This episode is sponsored by 1canoe2, a women-owned and operated stationery company close to our hearts! 1canoe2's hand-painted calendars...
2020-03-3159 minMagic In The RoomFight for the Heart of ItWhile working from home, Luke, Chris, and Hannah discuss disruption and how disrupting the status quo provides an opportunity to fight for what really matters – the heart of it – and to have the courage to have the difficult conversations that make room for productive conflict and growth. As we face massive disruption caused by the COVID-19 pandemic, we have a chance to reinvent ourselves and how we do business. Learn what it means to fight for the heart of it and come out stronger on the other side
2020-03-3132 minMagic In The RoomAct Like a Leader, Think Like a LeaderMagic is found in every room where people connect over a shared purpose. In this weekly podcast, Luke, Hannah, and Chris explore the role of purpose, courage, mindset, and culture in every leaders quest for transformational performance. Do you think your way into being a leader? Do you have to have the right beliefs and the right thoughts? Is that what will prompt you to act like a leader? Or will you begin thinking more like a leader, if you start acting like a leader? These are just a few of the questions we explore...
2020-03-2439 min
The Natalie Creates Podcast1. The Story of It AllIn this episode I sit down with my husband, Luke Freeman, to talk about how it all got started. We reminisce over our college years when I first started my blog, tell the story of how we bought our farm, share about the beginnings of our store Freckled Hen Farmhouse, and how we have built our brand into what it is today. Believe me it has been quite the journey!
This episode is sponsored by 1canoe2, a women-owned and operated stationery company close to our hearts! 1canoe2's hand-painted calendars, planners, and best-selling greeting cards are some...
2020-03-2327 minMagic In The RoomIntentional Change Theory (ICT)In this week's episode, Luke, Hannah, and Chris talk about moving from A to B. They offer an exploration of Richard Boyatzis' work on intentional change and Leon Festinger's concept of cognitive dissonance. www.magicintheroom.com
2020-02-2559 minMagic In The RoomLuke: On PurposeIn this episode, we get a glimpse into Luke’s personal evolution of purpose. We learn two distinct ways of looking at purpose, and how he defines and interprets what it means to live life intentionally. Luke shares the journey he has been on, and the moments of insight and clarity that set him on a new course from career #1 to career #2. www.magicintheroom.com
2020-02-1829 minMagic In The RoomOn PurposeWhat does it mean to lead “on purpose”? In this episode, Luke, Hannah and Chris explore the concept of “agile purpose” – starting with the things we can do now that we couldn’t do a year ago, and the role that having a clear purpose in our personal and professional lives plays in elevating our performance. This is a call to courageous and soulful leaders who want to emerge with a clear purpose, and who are looking for ways to define and discover their personal purpose. www.magicintheroom.com
2020-02-1145 minMagic In The RoomWhy is This So Hard?Luke, Hannah, and Chris discuss why the “soft” stuff of leadership really is the “hard” stuff: human dynamics are incredibly complex, so anytime we are in a role where we work with people in some capacity, it gets hard. This episode dives into the challenge and possible solutions to this leadership quandary. In today's episode, we also mention the book by Edwin H. Friedman called A Failure of Nerve, Leadership in the Age of the Quick Fix. You can locate the book here.
2020-02-0446 min