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MIT CISR
MIT CISR2026_0101_GenerativeAIRisk_VanderMeulenLefebvreWixom_AudioNick van der Meulen reads MIT CISR's January 2026 research briefing, which he co-authored with Hippolyte Lefebvre and Barb Wixom. See the text version and related content at https://cisr.mit.edu/publication/2026_0101_GenerativeAIRisk_VanderMeulenLefebvreWixomLegner. Abstract: Generative AI (GenAI) risks have multiplied as organizations progress from GenAI tools and solutions to AI agents—amplified by massive, decentralized demand. But not all risks are alike. This briefing maps the GenAI risk space, identifying which components of GenAI implementations give rise to risk: from training data and foundation models through prompts, outputs, and use decisions. RAG and AI agents expand this space further. Dr...
2026-01-1515 minMIT CISR
MIT CISREnterprise IT Operating Models in the AI EraAlan Thorogood reads MIT CISR's December 2025 research briefing, which he co-authored with Stephanie Woerner. See the text version and related content at https://cisr.mit.edu/publication/2025_1201_EntITOperatingModels_ThorogoodWoerner. Abstract: Newer digital technologies such as artificial intelligence are blurring the lines between the IT function and business units, offering new approaches to the enterprise IT operating model. As part of these approaches, many top performers are increasing both speed and scale, relying on modularity and reuse architected by strong IT leadership. In this briefing, we examine the pressures on enterprise IT operating models and propose a framework to help enterprise...
2025-12-1811 minMIT CISR
MIT CISRData Liquidity Levers at CaterpillarBarb Wixom reads MIT CISR's November 2025 research briefing, which she co-authored with Joaquin Rodriguez, Gabriele Piccoli, and Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2025_1101_DataLiquidityLevers_WixomRodriguezPiccoliBeath. Abstract: Organizations with big aspirations for leveraging AI technology increasingly need data assets with high data liquidity (i.e., ease of data asset reuse and recombination) to achieve their aims. This briefing draws on the multiyear journey of global manufacturer Caterpillar to illustrate how companies can successfully execute foundational data liquidity tactics by managing three data domain practice areas we call data liquidity levers. These areas—da...
2025-11-2016 minAlliance NOW! Risk & Insurance Podcast Series
Alliance NOW! Risk & Insurance Podcast SeriesCISR Journey From High School to Full-TimeIn this episode of Alliance Insights, we’re excited to spotlight CISR High School Program graduate Katy Knapp - a rising insurance professional who is already charting her career path just one year out of high school. Thanks to early exposure, effective industry engagement, and internship opportunities, Katy has fast-tracked her journey into insurance and is already giving back by sharing practical, actionable advice for both students and employers. The Academy’s Sharla Floyd sits down with Katy to explore how the CISR High School Program shaped her trajectory, what she learned from hands-on experience, and how the industry can bett...
2025-11-1719 minMIT CISR
MIT CISRBusiness Models in the AI EraIna Sebastian reads MIT CISR's October 2025 research briefing, which she co-authored with Peter Weill, Stephanie Woerner, and Gayan Benedict. See the text version and related content at https://cisr.mit.edu/publication/2025_1001_BizModelsAIEra_WeillSebastianWoernerBenedict. Abstract: MIT CISR anticipates that rapid advancements in AI will drive business model evolution over the next decade, and we propose that business models in the AI era will become increasingly outcome oriented and enabled by autonomous AI. In this briefing, we draw on our research from 2013 to 2025 involving 2,378 companies to describe how digital business models have developed over the last twelve years, and introduce a...
2025-10-1612 minMIT CISR
MIT CISRMobilize Your Data DemocracyNick van der Meulen reads MIT CISR's September 2025 research briefing, which he co-authored with Ida Someh, Barb Wixom, and Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2025_0901_DataDemocracy_VanderMeulenSomehWixomBeath. Abstract: Many organizations fail to realize value from their data investments, with only an average of 28 percent of employees drawing on reusable data assets. This briefing positions as a solution establishing a data democracy: an organizational state where all employees have data access, skills, motivation, and guidance for strategic use. We present a framework showing how specific connecting structures, such as centers of excellence...
2025-09-1813 minMIT CISR
MIT CISRGrow Enterprise AI Maturity for Bottom-Line ImpactStephanie Woerner reads MIT CISR's August 2025 research briefing, which she co-authored with Ina Sebastian, Peter Weill, and Evgeny Káganer. See the text version and related content at https://cisr.mit.edu/publication/2025_0801_EnterpriseAIMaturityUpdate_WoernerSebastianWeillKaganer. Abstract: Last year, MIT CISR introduced a four-stage enterprise AI maturity framework to help leaders identify how to create value from AI (artificial intelligence) technology. A new MIT CISR survey has found that enterprises today are making significant progress in their AI maturity, with the greatest financial impact seen in the progression from stage 2, where enterprises build pilots and capabilities, to stage 3, where enterprises develop s...
2025-08-2115 minMIT CISR
MIT CISRTwo Approaches to Monetizing External Developer PlatformsMartin Mocker reads MIT CISR's July 2025 research briefing, which he co-authored with Ina Sebastian. See the text version and related content at https://cisr.mit.edu/publication/2025_0701_MonetizingExDPs_MockerSebastian. Abstract: To gain additional value from their digital platforms, some companies open them to external developers via APIs, thereby creating external developer platforms (ExDPs). Many companies struggle to monetize ExDPs, though. This briefing compares two distinct approaches to monetizing ExDPs: build-on, in which external developers create complementary solutions on top of the company’s platform; and build-in, in which external developers integrate capabilities from the company’s platform into their own free...
2025-07-1714 minMIT CISR
MIT CISRPlatform-Enabled Business Transformation at ANZ InstitutionalIna Sebastian reads MIT CISR's June 2025 research briefing, which she co-authored with Stephanie Woerner and Peter Weill. See the text version and related content at https://cisr.mit.edu/publication/2025_0601_ANZInstitutionalPlatformTransformation_SebastianWoernerWeill. Abstract: As business models become more AI-enabled, strategically designing, evolving, and reusing platforms that reflect a company’s core capabilities is key to driving growth and innovation. This briefing examines the platform transformation of ANZ Institutional, a division of the Australia and New Zealand Banking Group Limited (ANZ). By building robust, scalable internal platforms and connecting them to deliver revenue-generating digital services, ANZ Institutional redefined how it creates an...
2025-06-1913 minThe Ad Watchers
The Ad WatchersExpanding Knowledge of Soft Law – What is CISR? The U.S. advertising industry founded the National Advertising Division (NAD) to build consumer trust in advertising and support fair competition in the marketplace. Through this soft law model, responsible brands voluntarily discontinue or modify challenged misleading ad claims. In this era of deregulation, industry leaders can learn from the advertising industry and keep moving forward even if government does not.  In this episode of Ad Watchers, hosts Annie and Eric talk with Howard Smith, the Executive Director of the Center for Industry Self-Regulation (CISR), a charitable non-profit that is working to educate industries on t...
2025-06-0324 minMIT CISR
MIT CISRTop-Performing Companies Reuse Four Digital Platform DesignsStephanie Woerner reads MIT CISR's May 2025 research briefing, which she co-authored with Peter Weill. See the text version and related content at https://cisr.mit.edu/publication/2025_0501_DigitalPlatformDesigns_WoernerWeill. Abstract: People use the term “digital platform” to mean lots of different things—an internal business capability, a business model, a technology, a business service, or a mindset, among other things. To help executives discuss, design, and manage digital platforms, we studied platform designs. We identified four dominant digital platform designs—platform as a service (PaaS), multisided marketplace, internal platform, and X as a service (XaaS)—and found that companies that effectivel...
2025-05-1913 minMIT CISR
MIT CISRShifting to a Product Mindset for DataBarb Wixom reads MIT CISR's April 2025 research briefing, which she co-authored with Nick van der Meulen and Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2025_0401_DataProductMindset_WixomVanderMeulenBeath. Abstract: Today, by adopting a product mindset for data, organizations hold people accountable for the payoff of data investments over time. Data assets and data solutions represent two distinct types of “data products.” Organizations can use three sets of product management practices to more effectively generate returns from their data assets and data solutions: practices for satisfying data consumers, practices for setting prices, and practices for sust...
2025-04-1713 minMIT CISR
MIT CISRDigitally Savvy Boards: AI UpdateStephanie Woerner reads MIT CISR's March 2025 research briefing, which she co-authored with Peter Weill, Jennifer S. Banner, and James Moore. See the text version and related content at https://cisr.mit.edu/publication/2025_0301_SavvyBoardsUpdate_WeillWoernerBannerMoore Abstract: In 2019, MIT CISR published findings from our research on the digital savviness of company boards that showed 24 percent of boards were digitally savvy and had associated performance premiums. In 2024, we repeated the 2019 board analysis with current companies and found that having a digitally savvy board based on our original criteria was no longer differentiating. However, updating the criteria to account for newer technologies produced...
2025-03-1813 minMIT CISR
MIT CISRMaximizing Returns from Data Monetization StrategiesBarb Wixom reads MIT CISR's February 2025 research briefing, which she co-authored with Nick van der Meulen and Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2025_0201_DataMonetizationImpact_vanderMeulenWixomBeath. Abstract: While organizations generally recognize data’s potential to drive business value, many still struggle to realize substantial financial returns from their data monetization strategies. Beyond selecting a strategy, we identified a more critical differentiator for success: data monetization impact. This briefing explores the strategy-specific practices that enable organizations to achieve this impact on strategic business outcomes, providing guidance for leaders seeking to maximize the return on...
2025-02-1916 minMe, Myself, and AI
Me, Myself, and AIMonetizing Data With AI: MIT CISR's Barb WixomBarbara Wixom, principal research scientist at MIT’s Center for Information Systems Research (CISR), draws on 30 years of research in this bonus episode of the Me, Myself, and AI podcast. She believes data monetization is the key to enterprise success with AI and breaks down why.With hosts Sam Ransbotham and Shervin Khodabandeh, Barb details case examples to highlight best practices for AI implementation and how to measure value, as well as how data governance and ethics play a critical role in successful AI projects. They also talk about what companies get wrong and the challenges and re...
2025-02-1834 minDans la jungle des affaires
Dans la jungle des affaires#722 - Jessica Leclerc Pichette | Présidente-fondatrice et consultante réglementée en immigration canadienne (CRIC-CISR) chez Pastel Immigration.🌍 𝐓𝐮 𝐫𝐞̂𝐯𝐞𝐬 𝐝𝐞 𝐯𝐞𝐧𝐢𝐫 𝐚𝐮 𝐂𝐚𝐧𝐚𝐝𝐚 𝐨𝐮 𝐜𝐡𝐞𝐫𝐜𝐡𝐞𝐬 𝐚̀ 𝐫𝐞𝐜𝐫𝐮𝐭𝐞𝐫 𝐚̀ 𝐥’𝐢𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 ?𝐉𝐞𝐬𝐬𝐢𝐜𝐚 𝐋𝐞𝐜𝐥𝐞𝐫𝐜 𝐏𝐢𝐜𝐡𝐞𝐭𝐭𝐞, 𝗽𝗿𝗲́𝘀𝗶𝗱𝗲𝗻𝘁𝗲-𝗳𝗼𝗻𝗱𝗮𝘁𝗿𝗶𝗰𝗲 de 𝐏𝐚𝐬𝐭𝐞𝐥 𝐈𝐦𝐦𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧 et 𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁𝗲 𝗿𝗲́𝗴𝗹𝗲𝗺𝗲𝗻𝘁𝗲́𝗲 𝗲𝗻 𝗶𝗺𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗰𝗮𝗻𝗮𝗱𝗶𝗲𝗻𝗻𝗲 (CRIC-CISR), transforme des démarches complexes en projets concrets et humains. 🎓 Avec un 𝗯𝗮𝗰𝗰𝗮𝗹𝗮𝘂𝗿𝗲́𝗮𝘁 𝗲𝗻 𝗴𝗲́𝗼𝗴𝗿𝗮𝗽𝗵𝗶𝗲 de l’Université Laval, une 𝗰𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 en 𝗶𝗺𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗰𝗮𝗻𝗮𝗱𝗶𝗲𝗻𝗻𝗲 du Collège Herzing et plus de 𝟣𝟢 ᴀɴꜱ d’expérience, a 𝙚𝙭𝙥𝙡𝙤𝙧𝙚́ 𝙡𝙚𝙨 𝙙𝙮𝙣𝙖𝙢𝙞𝙦𝙪𝙚𝙨 𝙢𝙞𝙜𝙧𝙖𝙩𝙤𝙞𝙧𝙚𝙨 𝙖̀ 𝙩𝙧𝙖𝙫𝙚𝙧𝙨 𝟭𝟴 𝙥𝙖𝙮𝙨, bâtissant des liens riches avec des gens issus de cultures variées.📍 Basée à Victoriaville, Québec, 𝐏𝐚𝐬𝐭𝐞𝐥 𝐈𝐦𝐦𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧 offre des 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀-𝗰𝗼𝗻𝘀𝗲𝗶𝗹𝘀 𝗲𝘁 𝗿𝗲𝗽𝗿𝗲́𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗲𝗻 𝗶𝗺𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗰𝗮𝗻𝗮𝗱𝗶𝗲𝗻𝗻𝗲, adaptés aux besoins des individus, familles et entreprises.✔️ 𝐏𝐨𝐮𝐫 𝐥𝐞𝐬 𝐩𝐚𝐫𝐭𝐢𝐜𝐮𝐥𝐢𝐞𝐫𝐬 :
📋 Planification de projets d’immigration, avec des solutions sur mesure.
🔄 Renouvellement de documents pour garantir la conformité.
🤝🏼 Soutien aux demandes d’asile, incluant l’aide aux personnes LGBTQ+ en situation de persécution.​✔️ 𝐏𝐨𝐮𝐫 𝐥𝐞𝐬 𝐞𝐧𝐭𝐫𝐞𝐩𝐫𝐢𝐬𝐞𝐬 :
🔍 Recrutement international clé en main pour combler les besoins en main-d'œuvre.
🎯 Élaboration de stratégies migratoires à court et long terme.
🧠 Ateliers de formations personnalisés, disponibles en ligne ou en présentiel.✈️ 𝑷𝒓𝒐𝒄𝒉𝒂𝒊𝒏 𝒂𝒓𝒓𝒆̂𝒕 : 𝑴𝒂𝒅𝒂𝒈𝒂𝒔𝒄𝒂𝒓En mars, Jessica et Virginie de 𝗧𝗢𝗖 𝗠𝗼𝗯𝗶𝗹𝗶𝘁𝗲́ 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹𝗲 s’envolent pour Madagascar. Leur mission ? Former des candidats malgaches prêts à rejoindre le marché québécois et représenter des entreprises d’ici, comme des résidences privées pour aînés (RPA).📅 ​ À ne pas manquer : 𝐖𝐞𝐛𝐢𝐧𝐚𝐢𝐫𝐞 𝐠𝐫𝐚𝐭𝐮𝐢𝐭 – 𝟐𝟗 𝐣𝐚𝐧𝐯𝐢𝐞𝐫, 𝟏𝟐𝐡 𝐚̀ 𝟏𝟐𝐡𝟒𝟓.Jessica te dévoilera tout ce que tu dois savoir pour recruter des talents étrangers pour des postes clés, comprendre les coûts et délais des démarches d’immigration, et découvrir tous les détails exclusifs sur sa mission à Madagascar. 👉🏼 INSCRIPTION  🎙️ 𝐃𝐚𝐧𝐬 𝐜𝐞𝐭 𝐞́𝐩𝐢𝐬𝐨𝐝𝐞, Jessica te révèle les secrets du recrutement international : comment 𝐞́𝐯𝐢𝐭𝐞𝐫 𝐥𝐞𝐬 𝐩𝐢𝐞̀𝐠𝐞𝐬 𝐝𝐮 "𝐫𝐞̂𝐯𝐞 𝐜𝐚𝐧𝐚𝐝𝐢
2025-01-2345 minMIT CISR
MIT CISRBusiness Value from Digital SustainabilityIna Sebastian reads MIT CISR's January 2025 research briefing, which she co-authored with Stephanie Woerner, Peter Weill, and Daniel Woerner. See the text version and related content at https://cisr.mit.edu/publication/2025_0101_DigitalSustainability_SebastianWoernerWeillWoerner. Abstract: Sustainability is a cost of doing business for many companies today—but it is also an opportunity for creating value. Companies only achieve value, however, by embedding sustainability goals into company strategy and then developing capabilities to advance these goals. Our survey analysis suggested that there are four distinct strategic sustainability goals: compliance and efficiency, customer and investor reputation, new revenue, and company purpose. Companies in...
2025-01-1511 minMIT CISR
MIT CISRBuilding Enterprise AI MaturityStephanie Woerner reads MIT CISR's December 2024 research briefing, which she co-authored with Peter Weill and Ina Sebastian. See the text version and related content at https://cisr.mit.edu/publication/2024_1201_EnterpriseAIMaturityModel_WeillWoernerSebastian. Abstract: With so much excitement and hype around AI, we pursued research that would help leaders make sense of the chaos and understand how enterprises create value with AI. This briefing describes the MIT CISR Enterprise AI Maturity model, which depicts four stages of enterprise AI maturity we identified based on a 2022 MIT CISR survey of 721 companies. We found that financial performance improved at each stage, and we...
2024-12-1811 minMIT CISR
MIT CISRHigh-Performance Data MonetizationBarb Wixom reads MIT CISR's November 2024 research briefing, which she co-authored with Cynthia Beath and Ja-Naé Duane. See the text version and related content at https://cisr.mit.edu/publication/2024_1101_HighPerformanceDataMonetization_WixomBeathDuane. Abstract: Top-performing organizations invest in three factors that amplify the financial impact of data monetization: CEO-level data leadership, data value management, and data lifecycle measurement. These high-performance factors establish an organizational culture conducive to maximized data monetization. This briefing defines the three factors and then illustrates them using a case study of technology and services company Wolters Kluwer.
2024-11-1915 minMIT CISR
MIT CISRReflecting on 50 Years of MIT CISR—and What We’ve LearnedStephanie Woerner reads MIT CISR's October 2024 research briefing, which she co-authored with Peter Weill, Chris Foglia, and Dorothea Gray. See the text version and related content at https://cisr.mit.edu/publication/2024_1001_MITCISR50Years_WeillWoernerFogliaGray. Abstract: This briefing celebrates the 50th anniversary of the MIT Center for Information Systems Research (CISR). For 50 years MIT CISR has been a trusted partner of senior IT executives—both learning from them and helping them to create more value in their companies. In the past decade MIT CISR has broadened its engagement to top management teams, digital and data leaders, and boards of directors. We...
2024-10-1516 minMIT CISR
MIT CISRManaging the Two Faces of Generative AINick van der Meulen reads MIT CISR's September 2024 research briefing, which he co-authored with Barb Wixom. See the text version and related content at https://cisr.mit.edu/publication/2024_0901_GenAI_VanderMeulenWixom. Abstract: As generative AI (GenAI) becomes more prevalent, organizations are implementing it in two distinct ways: as broadly applicable tools to enhance individual productivity, and as tailored solutions to achieve strategic business objectives. Based on a series of three consecutive virtual roundtable discussions with data and technology executives on the MIT CISR Data Research Advisory Board, this briefing describes both approaches and highlights their unique challenges and management principles...
2024-09-1916 minMIT CISR
MIT CISRWhat’s Next: Top Performers Are Becoming Real-Time BusinessesPeter Weill reads MIT CISR's August 2024 research briefing, which he co-authored with Elizabeth van den Berg, Jason Birnbaum, and Maxime de Planta. See the text version and related content at https://cisr.mit.edu/publication/2024_0801_RealTimeBusiness_WeillvanderBergBirnbaumdePlanta. Abstract: In a study with Insight Partners, we found that companies operating in the top quartile versus the bottom quartile of “real-time-ness” had more than 50 percent higher revenue growth and net margins—a huge premium. The top-quartile companies automated processes and enabled fast decisions by employees at all levels using trusted and easily accessible data. Real-time decision-making enables digital customer journeys that are more s...
2024-08-1515 minMIT CISR
MIT CISRAchieving AI at Scale: Cemex’s Learning JourneyBarb Wixom reads MIT CISR's July 2024 research briefing, which she co-authored with Ida Someh and Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2024_0701_CemexScalingAI_WixomSomehBeath. Abstract: In recent years, large established organizations have been growing business value by increasing the volume of AI models they have in production, an activity we call scaling AI. MIT CISR research has identified that scaling AI is the result of a learning journey during which an organization learns how to deploy, proliferate, and industrialize AI models. Ideally, the organization builds data liquidity, develops workforce savviness, and leverages...
2024-07-1816 minMIT CISR
MIT CISRBuilding a Platform Business Requires Balance—Lessons from SalesforceMartin Mocker reads MIT CISR's June 2024 research briefing, which he co-authored with Ina Sebastian. See the text version and related content at https://cisr.mit.edu/publication/2024_0601_SalesforcePlatformBusiness_MockerSebastian. Abstract: Platform business models have become highly popular; they are used by half of the world’s ten largest companies by market capitalization. The challenge for established companies is that running a platform business is different from running a product business. A platform business requires building an ecosystem of various constituents with differing interests: customers, the company’s internal product teams, and partners. Based on an in-depth case study of Salesforce Plat...
2024-06-2017 minMIT CISR
MIT CISRAI Is Everybody's BusinessBarb Wixom reads MIT CISR's May 2024 research briefing, which she co-authored with Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2024_0501_AIEverybodysBusiness_WixomBeath. Abstract: This briefing presents three principles to guide business leaders when making AI investments: invest in practices that build capabilities required for AI, involve all your people in your AI journey, and focus on realizing value from your AI projects. The principles are supported by the MIT CISR data monetization research, and the briefing illustrates them using examples from the Australia Taxation Office and CarMax. The three principles apply to any...
2024-05-1616 minMIT CISR
MIT CISRResolving Workforce Skills Gaps with AI-Powered InsightsNick van der Meulen reads MIT CISR's April 2024 research briefing, which he co-authored with Olgerta Tona and Dorothy Leidner. See the text version and related content at https://cisr.mit.edu/publication/2024_0401_DigitalTalentTransformation_VanderMeulenTonaLeidner. Abstract: Ongoing digital transformation requires a workforce that is proficient in a wide variety of new skills. This briefing explores the use of AI in quantifying such proficiency, through a process known as skills inference. We introduce this concept by means of a case study of Johnson & Johnson, showing how skills inference can provide detailed insight into workforce skills gaps and thereby guide employees’ career development an...
2024-04-1816 minMIT CISR
MIT CISRCreating an Enterprise Capability for Digital SustainabilityThomas Haskamp reads MIT CISR's March 2024 research briefing, which he co-authored with Ina Sebastian and Stephanie Woerner. See the text version and related content at https://cisr.mit.edu/publication/2024_0301_GreenCIO_SebastianHaskampWoerner. Abstract: Technology leaders in top-performing companies spend significantly more time on building a complementary enterprise capability than their peers. Carbon emission reduction is a top concern for organizations, and therefore developing an enterprise capability for digital sustainability is a compelling opportunity for technology leaders. In our study, technology leaders were building and using an enterprise tracking capability to pursue three opportunities for scaling carbon emission reduction at their...
2024-03-2115 minMIT CISR
MIT CISRDesigning Ecosystem Governance to Grow ValueGayan Benedict reads MIT CISR's February 2024 research briefing, which he co-authored with Ina Sebastian. See the text version and related content at https://cisr.mit.edu/publication/2024_0201_EcosystemGovernance_BenedictSebastian. Abstract: In recent MIT CISR research, organizations saw their most challenging strategic goals as being dependent on the actions of other organizations. Ecosystem governance, like good corporate governance, is a key to achieving these goals. Executives in our research described three governance approaches for digital ecosystems that varied along a spectrum, from centralized, which we have termed “Alpha;” to federated, or “Representative;” to decentralized, or “Liquid.” In this briefing, we introduce these approa...
2024-02-1510 minMIT CISR
MIT CISRHow Tech Leaders of Top-Performing Companies Spend Their TimeStephanie Woerner reads MIT CISR's January 2024 research briefing, which she co-authored with Peter Weill and Gail Evans. See the text version and related content at https://cisr.mit.edu/publication/2024_0101_TechLeaderTime_WeillWoernerEvans. Abstract: As large established companies become increasingly digital, offering connected products and services and leading or participating in ecosystems, their tech leaders must balance many demands and opportunities for their time. And as digital technologies have become pervasive in enterprises, these demands and opportunities often fall outside the traditional CIO role. In this briefing, we share how time allocations for tech leaders have changed over fifteen years, and...
2024-01-1813 minMIT CISR
MIT CISRGetting Over a Digital Business Transformation SlowdownStephanie Woerner reads MIT CISR's December 2023 research briefing, which she co-authored with Ina Sebastian and Peter Weill. See the text version and related content at https://cisr.mit.edu/publication/2023_1201_RegainingMomentum_WoernerSebastianWeill. Abstract: Almost every company that we talk to is working on a digital business transformation—but with new opportunities such as generative AI emerging, transformation is becoming one of several ongoing priorities. When we started measuring transformation progress in 2017, companies were making good progress on becoming future ready; but at the end of 2022, transformation efforts were stalling. In this briefing, we examine why transformations stall—and what actions help...
2023-12-2113 minMIT CISR
MIT CISRxTech Innovation: Achieving Speed While Managing RisksStephanie Woerner reads MIT CISR's November 2023 research briefing, which she co-authored with Alan Thorogood. See the text version and related content at https://cisr.mit.edu/publication/2023_1101_xTechsFastandSafe_ThorogoodWoerner. Abstract: In a digital world, no organization can thrive on its own, and partnerships with xTechs offer powerful opportunities to innovate quickly, although with some risk. In this briefing, the second in a series on xTechs, we describe three mechanisms—delegated decision-making, risk management, and trust—that help large organizations innovate quickly while managing risks. We then illustrate how they do this with a case study of Bendigo and Adelaide Bank.
2023-11-1616 minMIT CISR
MIT CISRGuiding Decentralized Decision-Making by Acting on PurposeNick van der Meulen reads MIT CISR's October 2023 research briefing, which he co-authored with Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2023_1001_PurposeinAction_VanderMeulenBeath. Abstract: Recent MIT CISR survey data showed that nearly every participating organization had crafted a purpose statement. However, only half had defined the aspirations, propositions, and values that together comprise a comprehensive organizational purpose statement that can become ingrained in leaders’ strategic planning and teams’ decision-making. Drawing on MIT CISR survey data and a case study of Allstate Insurance, this research briefing describes how combining such a comprehensive organizational purp...
2023-10-1912 minMIT CISR
MIT CISRTop-Performing Companies Focus on Customer DomainsStephanie Woerner reads MIT CISR's September 2023 research briefing, which she co-authored with Peter Weill. See the text version and related content at https://cisr.mit.edu/publication/2023_0901_DomainOriented_WeillWoerner. Abstract: A domain-oriented company helps serve a customer’s end-to-end need by focusing on customer outcomes rather than on the sales of products and services. In our latest survey, the companies we identified as being domain-oriented were top performers, with a huge premium on revenue growth and net margin. But taking a domain orientation requires a big mindset change of a company. In this briefing we explore what it takes to be...
2023-09-2112 minMIT CISR
MIT CISRData Is Everybody's Business - From Chapter 8, a call to actionBarb Wixom, co-author of Data Is Everybody's Business: The Fundamentals of Data Monetization, reads excerpts from the book. Published in September 2023 by the MIT Press, Data Is Everybody's Business is a clear, engaging, evidence-based guide to monetizing data, for everyone from employee to board member. Most organizations view data monetization—converting data into money—too narrowly: as merely selling data sets. But data monetization is a core business activity for both commercial and noncommercial organizations, and, within organizations, it’s critical to have wide-ranging support for this pursuit. In Data Is Everybody’s Business, the authors offer a clear and engaging...
2023-09-1900 minMIT CISR
MIT CISRData Is Everybody's Business - From Chapter 7, four archetypesBarb Wixom, co-author of Data Is Everybody's Business: The Fundamentals of Data Monetization, reads excerpts from the book. Published in September 2023 by the MIT Press, Data Is Everybody's Business is a clear, engaging, evidence-based guide to monetizing data, for everyone from employee to board member. Most organizations view data monetization—converting data into money—too narrowly: as merely selling data sets. But data monetization is a core business activity for both commercial and noncommercial organizations, and, within organizations, it’s critical to have wide-ranging support for this pursuit. In Data Is Everybody’s Business, the authors offer a clear and engaging...
2023-09-1900 minMIT CISR
MIT CISRData Is Everybody's Business - From Chapter 7, data monetization strategyBarb Wixom, co-author of Data Is Everybody's Business: The Fundamentals of Data Monetization, reads excerpts from the book. Published in September 2023 by the MIT Press, Data Is Everybody's Business is a clear, engaging, evidence-based guide to monetizing data, for everyone from employee to board member. Most organizations view data monetization—converting data into money—too narrowly: as merely selling data sets. But data monetization is a core business activity for both commercial and noncommercial organizations, and, within organizations, it’s critical to have wide-ranging support for this pursuit. In Data Is Everybody’s Business, the authors offer a clear and engaging...
2023-09-1901 minMIT CISR
MIT CISRData Is Everybody's Business - From Chapter 6, data-domain connectionsBarb Wixom, co-author of Data Is Everybody's Business: The Fundamentals of Data Monetization, reads excerpts from the book. Published in September 2023 by the MIT Press, Data Is Everybody's Business is a clear, engaging, evidence-based guide to monetizing data, for everyone from employee to board member. Most organizations view data monetization—converting data into money—too narrowly: as merely selling data sets. But data monetization is a core business activity for both commercial and noncommercial organizations, and, within organizations, it’s critical to have wide-ranging support for this pursuit. In Data Is Everybody’s Business, the authors offer a clear and engaging...
2023-09-1900 minMIT CISR
MIT CISRData Is Everybody's Business - From Chapter 5, what's selling?Barb Wixom, co-author of Data Is Everybody's Business: The Fundamentals of Data Monetization, reads excerpts from the book. Published in September 2023 by the MIT Press, Data Is Everybody's Business is a clear, engaging, evidence-based guide to monetizing data, for everyone from employee to board member. Most organizations view data monetization—converting data into money—too narrowly: as merely selling data sets. But data monetization is a core business activity for both commercial and noncommercial organizations, and, within organizations, it’s critical to have wide-ranging support for this pursuit. In Data Is Everybody’s Business, the authors offer a clear and engaging...
2023-09-1901 minMIT CISR
MIT CISRData Is Everybody's Business - From Chapter 4, what's wrapping?Barb Wixom, co-author of Data Is Everybody's Business: The Fundamentals of Data Monetization, reads excerpts from the book. Published in September 2023 by the MIT Press, Data Is Everybody's Business is a clear, engaging, evidence-based guide to monetizing data, for everyone from employee to board member. Most organizations view data monetization—converting data into money—too narrowly: as merely selling data sets. But data monetization is a core business activity for both commercial and noncommercial organizations, and, within organizations, it’s critical to have wide-ranging support for this pursuit. In Data Is Everybody’s Business, the authors offer a clear and engaging...
2023-09-1901 minMIT CISR
MIT CISRData Is Everybody's Business - From Chapter 3, data-insight-actionBarb Wixom, co-author of Data Is Everybody's Business: The Fundamentals of Data Monetization, reads excerpts from the book. Published in September 2023 by the MIT Press, Data Is Everybody's Business is a clear, engaging, evidence-based guide to monetizing data, for everyone from employee to board member. Most organizations view data monetization—converting data into money—too narrowly: as merely selling data sets. But data monetization is a core business activity for both commercial and noncommercial organizations, and, within organizations, it’s critical to have wide-ranging support for this pursuit. In Data Is Everybody’s Business, the authors offer a clear and engaging...
2023-09-1901 minMIT CISR
MIT CISRData Is Everybody's Business - From Chapter 2, data monetization capabilitiesBarb Wixom, co-author of Data Is Everybody's Business: The Fundamentals of Data Monetization, reads excerpts from the book. Published in September 2023 by the MIT Press, Data Is Everybody's Business is a clear, engaging, evidence-based guide to monetizing data, for everyone from employee to board member. Most organizations view data monetization—converting data into money—too narrowly: as merely selling data sets. But data monetization is a core business activity for both commercial and noncommercial organizations, and, within organizations, it’s critical to have wide-ranging support for this pursuit. In Data Is Everybody’s Business, the authors offer a clear and engaging...
2023-09-1901 minMIT CISR
MIT CISRData Is Everybody's Business - From Chapter 1, improve-wrap-sellBarb Wixom, co-author of Data Is Everybody's Business: The Fundamentals of Data Monetization, reads excerpts from the book. Published in September 2023 by the MIT Press, Data Is Everybody's Business is a clear, engaging, evidence-based guide to monetizing data, for everyone from employee to board member. Most organizations view data monetization—converting data into money—too narrowly: as merely selling data sets. But data monetization is a core business activity for both commercial and noncommercial organizations, and, within organizations, it’s critical to have wide-ranging support for this pursuit. In Data Is Everybody’s Business, the authors offer a clear and engaging...
2023-09-1900 minMIT CISR
MIT CISRData Is Everybody's Business - From Chapter 1, what is data monetization?Barb Wixom, co-author of Data Is Everybody's Business: The Fundamentals of Data Monetization, reads excerpts from the book. Published in September 2023 by the MIT Press, Data Is Everybody's Business is a clear, engaging, evidence-based guide to monetizing data, for everyone from employee to board member. Most organizations view data monetization—converting data into money—too narrowly: as merely selling data sets. But data monetization is a core business activity for both commercial and noncommercial organizations, and, within organizations, it’s critical to have wide-ranging support for this pursuit. In Data Is Everybody’s Business, the authors offer a clear and engaging...
2023-09-1900 minMIT CISR
MIT CISRData Is Everybody's Business - From Chapter 1, who this book is forBarb Wixom, co-author of Data Is Everybody's Business: The Fundamentals of Data Monetization, reads excerpts from the book. Published in September 2023 by the MIT Press, Data Is Everybody's Business is a clear, engaging, evidence-based guide to monetizing data, for everyone from employee to board member. Most organizations view data monetization—converting data into money—too narrowly: as merely selling data sets. But data monetization is a core business activity for both commercial and noncommercial organizations, and, within organizations, it’s critical to have wide-ranging support for this pursuit. In Data Is Everybody’s Business, the authors offer a clear and engaging...
2023-09-1900 minMIT CISR
MIT CISRData Is Everybody's Business - From the Foreword, a testimonial from data leadersBarb Wixom, co-author of Data Is Everybody's Business: The Fundamentals of Data Monetization, reads excerpts from the book. Published in September 2023 by the MIT Press, Data Is Everybody's Business is a clear, engaging, evidence-based guide to monetizing data, for everyone from employee to board member. Most organizations view data monetization—converting data into money—too narrowly: as merely selling data sets. But data monetization is a core business activity for both commercial and noncommercial organizations, and, within organizations, it’s critical to have wide-ranging support for this pursuit. In Data Is Everybody’s Business, the authors offer a clear and engaging...
2023-09-1901 minMIT CISR
MIT CISRFuture Ready? Pick Your Pathway for Digital Business TransformationStephanie Woerner reads MIT CISR's September 2017 research briefing, which she co-authored with Peter Weill. See the text version and related content at https://cisr.mit.edu/publication/2017_0901_DigitalPathways_WeillWoerner. Abstract: Just about every big old company is on a digital transformation journey, often without a playbook. In this briefing, we provide a digital transformation playbook—at least the first chapter. We answer the questions: what is digital business transformation, what percentage of firms have transformed, and how do they perform? We also share the four viable pathways for transformation and their pros and cons. As the goal for your company is...
2023-08-2813 minMIT CISR
MIT CISRForget Strategy: Focus IT on Your Operating ModelStephanie Woener reads this MIT CISR research briefing from December 2005, which was authored by Jeanne Ross. See the text version and related content at https://cisr.mit.edu/publication/2005_12_3C_OperatingModels. Abstract: Most companies try to maximize value from IT investments by aligning IT and IT-enabled business processes with business strategy. But strategy rarely offers sufficiently clear direction for development of stable IT and business process capabilities. To make IT a proactive rather than reactive force in creating business value, companies should define an operating model. An operating model specifies the necessary level of business process integration and standardization for...
2023-08-2813 minMIT CISR
MIT CISRMaturity Matters: How Firms Generate Value from Enterprise ArchitectureStephanie Woener reads this MIT CISR research briefing from July 2004, which was authored by Jeanne Ross. See the text version and related content at https://cisr.mit.edu/publication/2004_07_2B_MaturityMatters. Abstract: To better serve customers and cut operating costs, firms are instituting enterprise-wide efforts to leverage synergies and reap economies of scale. CISR research indicates, however, that before firms can use IT strategically, they must learn how to make IT a strategic competency. A firm’s learning about the strategic role of IT can be represented in four stages of enterprise architecture maturity, with each stage compounding benefits for th...
2023-08-2811 minMIT CISR
MIT CISRBuilding Data Monetization Capabilities that Pay OffStephanie Woerner reads MIT CISR's November 2019 research briefing, which was authored by Barb Wixom and Killian Farrell. See the text version and related content at https://cisr.mit.edu/publication/2019_1101_DataMonCapsPersist_WixomFarrell. Abstract: Data monetization—the direct or indirect conversion of data and analytics into financial returns—represents a key source of economic value for companies in the digital economy. This briefing draws on findings from an MIT CISR data monetization survey of 315 executives, sharing insights regarding the current state of data monetization capabilities and their impact on data monetization performance. The briefing explains that data monetization capabilities are evolutionary and...
2023-08-2812 minMIT CISR
MIT CISRBecoming Future Ready Requires Organizational ExplosionsStephanie Woerner reads MIT CISR's August 2018 research briefing, which she co-authored with Peter Weill and Nick van der Meulen. See the text version and related content at https://cisr.mit.edu/publication/2018_0801_PathwaysExplosions_WeillVanderMeulenWoerner. Abstract: Many companies plan to achieve breakthrough performance via digitally enabled business transformation. They are now in the middle of the hard work of execution—implementing the difficult organizational changes needed to succeed. We call these changes “organizational explosions” because that’s what they feel like; they are significant, disruptive changes that affect most of a company’s customers, employees, and partners. In this briefing we share insi...
2023-08-2812 minMIT CISR
MIT CISRFive Building Blocks of Digital TransformationStephanie Woerner reads MIT CISR's June 2018 research briefing, which was authored by Jeanne Ross, Martin Mocker, and Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2018_0601_BuildingBlocks_RossMockerBeath. Abstract: Established companies face daunting changes as they attempt to introduce digitally inspired customer value propositions. MIT CISR research has identified a set of five building blocks that develop assets essential to delivering digital value propositions. This briefing describes the five building blocks and the practices and tools established companies are relying on to develop their digital assets.
2023-08-2813 minMIT CISR
MIT CISRData Sharing 2.0: New Data Sharing, New Value CreationStephanie Woerner reads MIT CISR's October 2020 research briefing, which was authored by Barb Wixom, Ina Sebastian, and Robert Gregory. See the text version and related content at https://cisr.mit.edu/publication/2020_1001_DataSharing_WixomSebastianGregory. Abstract: MIT CISR research has found that interorganizational data sharing is a top concern of companies; leaders often find data sharing costly, slow, and risky. Interorganizational data sharing, however, is requisite for new value creation in the digital economy. Digital opportunities require data sharing 2.0: cross-company sharing of complementary data assets and capabilities, which fills data gaps and allows companies, often collaboratively, to develop innovative solutions. This...
2023-08-2814 minMIT CISR
MIT CISRReplatforming the EnterpriseStephanie Woerner reads MIT CISR's July 2020 research briefing, which she co-authored with Peter Weill and Michael Harte. See the text version and related content at https://cisr.mit.edu/publication/2020_0701_Replatforming_WeillWoernerHarte. Abstract: Leaders are preparing their enterprises to be Future Ready. Whichever pathways are followed, there is typically a technology hurdle: the systems, data, and processes in the enterprise aren’t fit for becoming Future Ready. Therefore, the enterprise has to replatform, to get from the current “silos and spaghetti” set of systems to a set of Future-Ready platforms. We found four distinct approaches to enterprise replatforming—building an API laye...
2023-08-2815 minMIT CISR
MIT CISRThe Employee Experience of Digital Business TransformationStephanie Woerner reads MIT CISR's January 2020 research briefing, which was authored by Nick van der Meulen and Kristine Dery. See the text version and related content at https://cisr.mit.edu/publication/2020_0101_PathwaysEX_MeulenDery. Abstract: MIT CISR research has shown that senior leaders expect that digital transformation efforts will significantly affect 67 percent of employees. After all, it’s employees who have to adopt new systems, data, processes, and habits to deliver on the transformation. This briefing outlines just how employees are affected, by describing the employee experience along four distinct transformation pathways. We found that employees suffer from increased work co...
2023-08-2813 minMIT CISR
MIT CISRWhat Is Data Monetization?Barb Wixom reads MIT CISR's August 2023 research briefing, which she co-authored with Cynthia Beath and Leslie Owens. See the text version and related content at https://cisr.mit.edu/publication/2023_0801_DataMonetization_WixomBeathOwens. Abstract: Our forthcoming book, Data is Everybody’s Business: The Fundamentals of Data Monetization, is mainly about how to create value from data, but for data monetization to occur, any value you create must be realized. Realizing value from data is about converting value created—efficiency or customer value—into money or getting money directly from data by selling it. In this briefing we define the concept of data m...
2023-08-1715 minMIT CISR
MIT CISRUnlocking New Digital ValueStephanie Woerner reads MIT CISR's July 2023 research briefing, which she co-authored with Peter Weill. See the text version and related content at https://cisr.mit.edu/publication/2023_0701_UnlockingValue_WeillWoerner. Abstract:The top-performing companies on growth in our MIT CISR study used four distinct organizational levers to unlock value. We found that the companies in the top quartile of effectiveness at performing organizational surgery using these four levers were also top financial performers, growing 12 percentage points above their industry average; and leaders in innovation, with 45 percent of their annual revenue coming from new products introduced in the last three years. In...
2023-07-2015 minMIT CISR
MIT CISRGenerating Momentum in Digital Business TransformationsIna Sebastian reads MIT CISR's June 2023 research briefing, which she co-authored with Thomas Haskamp and Nils Fonstad. See the text version and related content at https://cisr.mit.edu/publication/2023_0601_DigitalTransformationMomentum_SebastianHaskampFonstad. MIT CISR research suggests that digital business transformations may be beginning to stall. In 2020, companies reported their transformations were 50 percent complete; but in 2022, transformations had progressed only to 55 percent complete. One key challenge for digital leaders struggling to generate momentum—consistent, ongoing progress—in a transformation is motivating other business leaders to commit to new goals and practices. In this research briefing, we discuss three sources of organizational iner...
2023-06-1513 minConversations on Strategy Podcast
Conversations on Strategy PodcastConversations on Strategy Podcast – Ep 13 – Alessandro Lazari – “Comparing Policy Frameworks - CISR in the United States and the European Union” from Enabling NATO’s Collective Defense CISR (NATO COE-DAT Handbook 1)For over a quarter century the United States and the European Union have been diligently planning and implementing policies and procedures to protect the critical infrastructure sectors that are vital to the prosperity and security the majority of their citizens enjoy. Given the evolving nature of threats against critical infrastructure, recent US and EU efforts have focused on enhancing collective critical infrastructure security and resilience (CISR) posture. The core objective of these CISR initiatives is to strengthen their ability to deter, prevent, reduce the consequences of, respond to, and recover from a broad array of vulnerabilities, hazards, and threats to...
2023-06-0518 minConversations on Strategy Podcast
Conversations on Strategy PodcastConversations on Strategy Podcast – Ep 10 – Ronald Bearse – “Understanding Critical Infrastructure” from Enabling NATO’s Collective Defense CISR (NATO COE-DAT Handbook 1)Released 6 January 2023 This podcast based on Chapter 1 in Enabling NATO’s Collective Defense: Critical Infrastructure Security and Resiliency (NATO COE-DAT Handbook 1 answers the questions: What is critical infrastructure? Why is it important? What is the difference between critical infrastructure protection (CIP) and critical infrastructure security and resilience (CISR)? What are some of the key terms defined in national CISR policy? What are the core areas of activity or work streams involved in implementing CISR policy in and across the North Atlantic Treaty Organization nations? The answers to these specific questions provide the contextual basis for understanding why CISR is a qu...
2023-06-0515 minMIT CISR
MIT CISRIt’s Time to Invest in Internal Data SharingRandy Bradley reads MIT CISR's May 2023 research briefing, which he co-authored with Barb Wixom and Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2023_0501_InternalDataSharing_BradleyWixomBeath. Organizations with advanced internal data sharing—the ability to easily exchange data assets enterprise-wide—benefit from greater data monetization returns and a lower cost to serve data assets to the organization’s data consumers. This briefing describes three requirements that enable internal data sharing: (1) creating broadly relevant liquid data assets, (2) becoming proficient in both data monetization and cost-to-serve measurement, and (3) developing a highly engaged data democracy. The requirements are il...
2023-05-1814 minMIT CISR
MIT CISRGoing Faster Is Not Enough; Add Innovation to OutperformStephanie Woerner reads MIT CISR's April 2023 research briefing, which she co-authored with Peter Weill and Jan Brecht. See the text version and related content at https://cisr.mit.edu/publication/2023_0401_SpeedandInnovation_WeillBrechtWoerner. Achieving speed in its own in business doesn’t differentiate much. In this briefing, we identify four drivers of the combination of speed and innovation and discuss how it contributes to top performance. We describe how companies achieve this combination with a mix of enabling technologies and management mechanisms. Finally, we illustrate this approach with a case study of Mercedes-Benz that demonstrates how the company achieves resilience via co...
2023-04-2015 minMIT CISR
MIT CISRCreating Value from Web3: Four Approaches to Adopting BlockchainGayan Benedict reads MIT CISR's Match 2023 research briefing, which he co-authored with Ina Sebastian and Stephanie Woerner. See the text version and related content at https://cisr.mit.edu/publication/2023_0301_AdoptingBlockchain_BenedictSebastianWoerner. Abstract: Compelling use cases for technologies enabling Web3 are accumulating. In a 2022 MIT CISR survey, companies’ effectiveness at deploying new technologies such as blockchain was significantly correlated with growth and profitability. Yet only thirteen percent of executives described their companies as very effective at doing so. Thirty-six percent described them as only slightly or not at all effective at it. Digital leaders are faced with the question of ho...
2023-03-1612 minMIT CISR
MIT CISRGrowing With XTechsAlan Thorogood reads MIT CISR's February 2023 research briefing, which he co-authored with Peter Reynolds. See the text version and related content at https://cisr.mit.edu/publication/2023_0201_GrowingwithxTechs_ThorogoodReynolds. Abstract: Increasingly, large organizations are partnering with xTechs to supercharge their digital transformation. This is a symbiotic relationship: an xTech brings speed, innovation, and lower cost because xTechs don’t face the process, scale, and governance burdens of large organizations. In exchange, the xTech gains access via its large organization partner to capital, revenue, and cash flow, which support scaling quickly. But how successful are the partnerships in reality? We set ou...
2023-02-1613 minConversations on Strategy Podcast
Conversations on Strategy PodcastConversations on Strategy Podcast – Ep 13 – Alessandro Lazari – “Comparing Policy Frameworks - CISR in the United States and the European Union” from Enabling NATO’s Collective Defense CISR (NATO COE-DAT Handbook 1)For over a quarter century the United States and the European Union have been diligently planning and implementing policies and procedures to protect the critical infrastructure sectors that are vital to the prosperity and security the majority of their citizens enjoy. Given the evolving nature of threats against critical infrastructure, recent US and EU efforts have focused on enhancing collective critical infrastructure security and resilience (CISR) posture. The core objective of these CISR initiatives is to strengthen their ability to deter, prevent, reduce the consequences of, respond to, and recover from a broad array of vulnerabilities, hazards, and threats...
2023-02-0300 minMIT CISR
MIT CISRRealizing Decentralized Economies of ScaleNick van der Meulen. the author of MIT CISR's January 2023 research briefing, reads the briefing in this podcast. See the text version and related content at https://cisr.mit.edu/publication/2023_0101_DecentralizedDecisionMaking_VanderMeulen. Abstract: Drawing on MIT CISR survey data, this research briefing describes how the extent to which an organization distributes operational decision rights to a majority of its teams can improve the speed at which the organization is able to sense and seize opportunities. By combining this approach with a set of practices that reduce bad complexity and promote the reuse of existing solutions, large established organizations can...
2023-01-1911 minConversations on Strategy Podcast
Conversations on Strategy PodcastConversations on Strategy Podcast – Ep 10 – Ronald Bearse – “Understanding Critical Infrastructure” from Enabling NATO’s Collective Defense CISR (NATO COE-DAT Handbook 1)This podcast based on Chapter 1 in Enabling NATO’s Collective Defense: Critical Infrastructure Security and Resiliency (NATO COE-DAT Handbook 1 answers the questions: What is critical infrastructure? Why is it important? What is the difference between critical infrastructure protection (CIP) and critical infrastructure security and resilience (CISR)? What are some of the key terms defined in national CISR policy? What are the core areas of activity or work streams involved in implementing CISR policy in and across the North Atlantic Treaty Organization nations?The answers to these specific questions provide the contextual basis for understanding wh...
2023-01-0600 minMIT CISR
MIT CISRScaling at Scale: Realizing Big Value from Digital InnovationsNils Fonstad reads MIT CISR's December 2022 research briefing, which he co-authored with Martin Mocker and Jukka Salonen. See the text version and related content at https://cisr.mit.edu/publication/2022_1201_ScalingatScaleRepsol_FonstadMockerSalonen. Abstract: This research briefing describes the organizational capability of scaling at scale, which we define as enabling multiple digital innovation initiatives to realize bottom-line value from their innovation by leveraging shared resources. We illustrate this concept with a case study from global multi-energy company Repsol, which implemented scaling at scale to cultivate a portfolio of more than 450 initiatives and helped over seventy percent of initiatives to reach the...
2022-12-1415 minAlliance NOW! Risk & Insurance Podcast Series
Alliance NOW! Risk & Insurance Podcast SeriesWhat's New & Coming Soon: An Online Community, CISR Improvements, and Virtual RealityCertified Insurance Counselors Program (CIC)The 2023 CIC course schedule is now available! Be the first to register for this nationally recognized and highly respected insurance designation program.ClassroomWebinar Certified Risk Manager Program Program (CRM)Are you responsible for risk management at your organization? Browse the upcoming CRM courses. This program is great for accountants, attorneys, financial and insurance professionals, and specialists in loss control. ClassroomWebinar Certified Insurance Service Representative Program (CISR)The practical CISR Progra...
2022-12-1437 minMIT CISR
MIT CISRFuel Dynamic Capabilities Using Liquid Data AssetsCynthia Beath reads MIT CISR's November 2022 research briefing, which she co-authored with Barbara Wixom. See the text version and related content at https://cisr.mit.edu/publication/2022_1101_LiquidDataAssets_WixomBeath. Abstract: A liquid data asset is a cohesive set of data that a company has made accurate, available, combinable, relevant, secure, and readily usable for future value creation. Highly liquid data assets help companies exploit their dynamic capabilities to sense and seize business opportunities and transform organizational structures and resources accordingly. This exploitation in turn causes data assets to grow and improve. In this briefing, we explore the relationship between a...
2022-11-1715 minMIT CISR
MIT CISRFive Actions Leaders Must Get Right to Get to Future ReadyStephanie Woerner reads MIT CISR's October 2022 research briefing, which she co-authored with Ina Sebastian and Peter Weill. See the text version and related content at https://cisr.mit.edu/publication/five-actions-leaders-must-get-right-get-future-ready. Abstract: In our recently published book, Future Ready: The Four Pathways to Capturing Digital Value, we identified five actions comprising the journey that we recommend companies take to ensure their digitally enabled business transformation is successful. In this research briefing, we describe the five actions and illustrate them with a case study from CEMEX.
2022-10-2013 minMIT CISR
MIT CISRDevelop Ten Capabilities to Accelerate Digital TransformationStephanie Woerner reads MIT CISR's September 2022 research briefing, which she co-authored with Ina Sebastian and Peter Weill. See the text version and related content at https://cisr.mit.edu/publication/2022_0901_TenCapabilities_WoernerSebastianWeill. Abstract: Saddled with legacy systems, complex processes, and siloed data, many firms have begun digital business transformations to improve customer experience and increase operational efficiency. We identify firms that have transformed on both of these dimensions as being Future Ready. MIT CISR research has identified ten future-ready capabilities that top-performing firms develop to achieve progress on both customer and operational dimensions and capture digital value. In this research...
2022-09-1514 minMIT CISR
MIT CISRReplatforming: Securing Board and Top Management Team Buy-InStephanie Woerner reads MIT CISR's August 2022 research briefing, which she co-authored with Peter Reynolds, Michael Harte, and Peter Weill. See the text version and related content at https://cisr.mit.edu/publication/2022_0801_ExplainingReplatforming_WoernerReynoldsHarteWeill. Abstract: Enterprises today often replatform as part of their efforts to become Future Ready because the state of their existing systems, data, and processes hinders the organization’s ability to compete in the digital economy. In replatforming, an enterprise transitions legacy applications to cloud platforms and digitizes key components and capabilities. It’s critical that the enterprise’s board and top management team embrace replatforming for the ef...
2022-08-1813 minMIT CISR
MIT CISRBuilding AI Explanation Capability for the AI-Powered OrganizationIda Someh reads MIT CISR's July 2022 research briefing, which she co-authored with Barb Wixom and Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2022_0701_AIX_SomehWixomBeath. Abstract: Four characteristics of AI—unproven value, model opacity, model drift, and mindless application—make it challenging to get stakeholders to trust AI solutions. As a result, organizations that strive to become AI-powered adopt practices to produce AI solutions that are trustworthy. Over time, these practices build AI Explanation (AIX) capability: an emerging enterprise capability that arises from practices AI teams use to build stakeholder confidence in AI solu...
2022-07-2114 minMIT CISR
MIT CISRBuilding Advanced Data Monetization Capabilities for the AI-Powered OrganizationBarb Wixom reads MIT CISR's June 2022 research briefing, which she co-authored with Ida Someh and Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2022_0601_AdvancedAICapabilities_WixomSomehBeath. Abstract: MIT CISR research identified that advanced levels of five data monetization capabilities –data science, data management, data platform, customer understanding, and acceptable data use—enable organizations to become AI-powered. In this briefing, we use a case study about AI at Microsoft to illustrate that organizations build advanced data monetization capabilities via the adoption of increasingly advanced practices. Further, we encourage leaders to take an enterprise capability perspective when...
2022-06-1616 minMIT CISR
MIT CISRBuild Relational Ecosystems to Coordinate Amidst UncertaintyIna Sebastian reads MIT CISR's May 2022 research briefing, which she co-authored with Jody Hoffer Gittell. See the text version and related content at https://cisr.mit.edu/publication/2022_0501_RelationalEcosystems_SebastianGittell. Abstract: Increasingly, companies partner across industries and sectors in new ways to solve complex challenges with innovative digital solutions. But the leaders of such ecosystem collaborations face two coordination challenges: uncertainty and interdependence. In this research briefing, we describe three managerial levers that can help ecosystem leaders coordinate ecosystem collaborations effectively by strengthening relationships and communication. We then describe the industry collaboration to create the New Payments Platform (NPP) in...
2022-05-1912 minMIT CISR
MIT CISRCoordinating Multiple Pathways for Transformation ProgressStephanie Woerner reads MIT CISR's April 2022 research briefing, which she co-authored with Peter Weill and Andrea Patricia Diaz Baquero. See the text version and related content at https://cisr.mit.edu/publication/2022_0401_MultiplePathways_WoernerWeillDiazBaquero. Abstract: In our research, executives we talked with at many large companies noted that a pathway well-suited to one business unit may not work as well for another. In such cases, it makes sense for a company to progress on multiple pathways. There’s a big caveat, though: a company pursuing multiple pathways must coordinate across them or risk increasing complexity and fragmentation, with progress slowing do...
2022-04-2115 minMIT CISR
MIT CISRThree Imperatives to Learn from Your Digital Innovation InitiativesNils Fonstad reads MIT CISR's March 2022 research briefing, which he co-authored with Martin Mocker. See the text version and related content at https://cisr.mit.edu/publication/2022_0301_ThreeLearningImperatives_FonstadMocker. Abstract: To generate greater value faster from digital innovation, many companies are increasing how much they learn from their own innovation efforts. However, in many companies, these changes are limited to one stakeholder group: innovation teams. Two other stakeholder groups, senior executives and experts from corporate functions, also need to learn from digital innovation initiatives. We have defined three learning imperatives that address a company’s needs to learn continually about bu...
2022-03-1713 minMIT CISR
MIT CISRDigital Disruption Without Organizational UpheavalNick van der Meulen reads MIT CISR's February 2022 research briefing, which he co-authored with John Mooney and Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2022_0201_Multicapping_VanderMeulenMooneyBeath. Abstract: Creating a distinct digital unit or organization can help a company to recruit talent with specialized digital skills. Free from corporate legacy and with the decision rights to operate as a startup, such digital entities can disrupt the status quo and develop digital offerings. But to successfully scale these offerings, the digital entity and the parent company need to be strategically, operationally, and technologically aligned...
2022-02-1714 minAlliance NOW! Risk & Insurance Podcast Series
Alliance NOW! Risk & Insurance Podcast SeriesThree Amazing High School Graduates Earn the CISR DesignationLearn more about the CISR High School Program and schedule a demo for your school!  Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
2022-01-2828 minMIT CISR
MIT CISRDashboarding Pays OffStephanie Woerner reads MIT CISR's January 2022 research briefing, which she co-authored with Peter Weill. See the text version and related content at https://cisr.mit.edu/publication/2022_0101_Dashboarding_WeillWoerner. Abstract: In a digital business transformation, knowing where you are is as important as knowing where you want to go. To know where you are requires two important types of measures: those that indicate transformation success, such as progress and value creation; and those that track effectiveness at building capabilities future-ready companies must have to thrive in the digital era. The best tool we have seen companies use to know where...
2022-01-2012 minMIT CISR
MIT CISRScaling AI to Generate Better and Different OutcomesBarb Wixom reads MIT CISR's December 2021 research briefing, which she co-authored with Ida Someh and Robert Gregory. See the text version and related content at https://cisr.mit.edu/publication/2021_1201_ScalingAI_WixomSomehGregory. Abstract: Since 2019, MIT CISR has investigated fifty-two AI solutions to learn about AI scaling: growing the value created by both a core trained model and recontextualized adaptations of the model. This research has identified that scaling up happens when an AI solution moves from core model development to pilot to production, with increasing value creation. Further, scaling out happens when an AI model is trained using new data...
2021-12-1613 minMIT CISR
MIT CISRIncrease Data Liquidity by Building Digital Data AssetsJoaquin Rodriguez reads MIT CISR's November 2021 research briefing, which he co-authored with Gabriele Piccoli and Barbara Wixom. See the text version and related content at https://cisr.mit.edu/publication/2021_1101_DigitalDataAssets_RodriguezPiccoliWixom. Abstract: Data liquidity, the ease of data asset reuse and recombination accelerates the pursuit of new data monetization opportunities. This briefing introduces the concept of digital data asset, or DDA, as a pathway to building high data liquidity. A DDA is defined as a digital resource with three structural elements: value, modularity, and a programmatic interface. The unique structure of DDAs enables reuse and recombination of an organization’s...
2021-11-1814 minMIT CISR
MIT CISRUnlocking Value as a Modular Producer: Three Key MechanismsIna Sebastian reads MIT CISR's October 2021 research briefing, which she co-authored with Nils Fonstad. See the text version and related content at https://cisr.mit.edu/publication/2021_1001_ModularProducerValue_SebastianFonstad.
2021-10-2112 minMIT CISR
MIT CISRFour Principles for Realizing Strategy with InnovationNils Fonstad reads MIT CISR's September 2021 research briefing, which he co-authored with Jukka Salonen. See the text version and related content at https://cisr.mit.edu/publication/2021_0801_DynamicCapabilities_WoernerOwensBeath.
2021-09-1618 minMIT CISR
MIT CISRBuild Eight Dynamic Capabilities for Digital Business Model ChangeStephanie Woerner reads MIT CISR's August 2021 research briefing, which she co-authored with Leslie Owens and Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2021_0901_FourPrinciples_FonstadSalonen.
2021-08-2311 minMIT CISR
MIT CISRDecision Rights for Organizational AccelerationNick van der Meulen reads MIT CISR's July 2021 research briefing, which he co-authored with Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2021_0701_DecisionRightsAcceleration_MeulenBeath
2021-07-1514 minMIT CISR
MIT CISRMake Dignity Core to Employee Data UseDorothy Leidner reads MIT CISR's June 2021 research briefing, which she co-authored with Olgerta Tona, Barb Wixom, and Ida Someh. See the text version and related content at https://cisr.mit.edu/publication/2021_0601_DignityDataUse_TonaLeidnerWixomSomeh.
2021-06-1712 minMIT CISR
MIT CISRBuild Data Liquidity to Accelerate Data MonetizationBarb Wixom reads MIT CISR's May 2021 research briefing, which she co-authored with Gabriele Piccoli. See the text version and related content at https://cisr.mit.edu/publication/2021_0501_DataLiquidity_WixomPiccoli. This briefing introduces the concept of data liquidity, defined as the ease of data asset reuse and recombination. While data is inherently reusable and recombinable, an organization must activate these characteristics by creating strategic data assets and building out its data monetization capabilities. As the company’s strategic data assets become more highly liquid and their number grows, data is made increasingly available for conversion to value, and the company’s data...
2021-05-2014 minEducation Unfiltered
Education UnfilteredEp. 34: CISR High School ProgramsThe National Alliance for Insurance Education & Research is the largest provider of insurance education in the world, and has been around within the industry for over 50 years!In this episode, Mary is joined by Tasha Sheehan & Russell Van Hoose of the Nation Alliance to talk about the CISR (Certified Insurance Service Representative) program and all it has to offer students in school districts across the United States!
2021-05-1915 minMIT CISR
MIT CISRData Is Everybody’s BusinessBarb Wixom reads MIT CISR's April 2021 research briefing, which she co-authored with Leslie Owens and Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2021_0401_DataHeartsMinds_WixomOwensBeath. Abstract: Companies today are starting to walk the talk when it comes to treating data like a strategic firm asset—they are hiring chief data officers, and rolling out data literacy programs. This briefing describes what else is required for employees to believe that data can create value in new ways, that it can do so over and over and over again, and that everyone in the company ca...
2021-04-1515 minMIT CISR
MIT CISRThree Types of Value Drive Performance in Digital BusinessIna Sebastian reads MIT CISR's March 2021 research briefing, which she co-authored with Peter Weill and Stephanie Woerner. See the text version and related content at https://cisr.mit.edu/publication/2021_0301_ValueinDigitalBusiness_SebastianWeillWoerner. Abstract: Companies can create new types of value in the digital era. In our research, we identified three types of value from digital business: value from operations, value from customers, and value from ecosystems. All three types of value were significant predictors of company performance, although their relative impacts varied. In this briefing, we describe the three types of value and show how they are captured in company...
2021-03-2513 minMIT CISR
MIT CISRUpdate on the Four Pathways to Future ReadyStephanie Woerner reads MIT CISR's February 2021 research briefing, which she co-authored with Peter Weill. See the text version and related content at https://cisr.mit.edu/publication/2021_0201_PathwaysUpdate_WoernerWeill. Abstract: In 2017 we first observed how almost every big old company was on a digital transformation journey, many without a playbook. We described the goal of business transformation—to become Future Ready—and four pathways we identified in our research that companies can follow to outperform their industry. In understanding how companies successfully get to Future Ready, we pinpointed four significant, disruptive changes common to all of the pathways, which we call...
2021-02-1911 minMIT CISR
MIT CISRHello Domains, Goodbye IndustriesStephanie Woerner reads MIT CISR's January 2021 research briefing, which she co-authored with Peter Weill and Andrea Patricia Diaz Baquero. See the text version and related content at https://cisr.mit.edu/publication/2021_0101_HelloDomains_WeillWoernerDiaz. Abstract: For decades, companies have thought of themselves as operating in industries such as banking, retail, and energy. In contrast, most customers seek to fulfill specific needs—business customers might aim to manage their energy consumption, and consumers might navigate getting an education. We call these different customer problems and opportunities domains. Digital technologies, and new business models such as ecosystems, provide an opportunity to rethink ho...
2021-01-2813 minAlliance NOW! Risk & Insurance Podcast Series
Alliance NOW! Risk & Insurance Podcast SeriesFirst CISR High School Student to Pass in the NationAbout the Wilson Talent CenterThe Wilson Talent Center, located in Mason, Michigan, offers Career & Technical Education programming for high school juniors and seniors. The center offers 18 programs in 12 career clusters, giving students the ability to earn high school academic credit, dual college credit, and either state or national certifications.  WTC partners with business leaders through Advisory Board participation or by providing work-based Learning opportunities for students. advisory board members from organizations and businesses within specific career fields advise on curriculum, resource needs, and industry trends. Many of these employers also offer students paid or u...
2020-12-1119 minMIT CISR
MIT CISRDesigned For Digital: Chapter 5—The Accountability Framework (Ross)Most established companies have deployed such digital technologies as the cloud, mobile apps, the internet of things, and artificial intelligence. But few established companies are designed for digital. This book offers an essential guide for retooling organizations for digital success. In the digital economy, rapid pace of change in technology capabilities and customer desires means that business strategy must be fluid. As a result, the authors explain, business design has become a critical management responsibility. Effective business design enables a company to quickly pivot in response to new competitive threats and opportunities. Most leaders today, however, rely on organizational structure...
2019-08-1202 minMIT CISR
MIT CISRDesigned For Digital: Chapter 4—The Digital Platform (Ross)Most established companies have deployed such digital technologies as the cloud, mobile apps, the internet of things, and artificial intelligence. But few established companies are designed for digital. This book offers an essential guide for retooling organizations for digital success. In the digital economy, rapid pace of change in technology capabilities and customer desires means that business strategy must be fluid. As a result, the authors explain, business design has become a critical management responsibility. Effective business design enables a company to quickly pivot in response to new competitive threats and opportunities. Most leaders today, however, rely on organizational structure...
2019-08-1202 minMIT CISR
MIT CISRDesigned For Digital: Chapter 3—The Operational Backbone (Ross)Most established companies have deployed such digital technologies as the cloud, mobile apps, the internet of things, and artificial intelligence. But few established companies are designed for digital. This book offers an essential guide for retooling organizations for digital success. In the digital economy, rapid pace of change in technology capabilities and customer desires means that business strategy must be fluid. As a result, the authors explain, business design has become a critical management responsibility. Effective business design enables a company to quickly pivot in response to new competitive threats and opportunities. Most leaders today, however, rely on organizational structure...
2019-08-1203 minMIT CISR
MIT CISRDesigned For Digital: Chapter 3—Digitized Not Digital (Beath)Most established companies have deployed such digital technologies as the cloud, mobile apps, the internet of things, and artificial intelligence. But few established companies are designed for digital. This book offers an essential guide for retooling organizations for digital success. In the digital economy, rapid pace of change in technology capabilities and customer desires means that business strategy must be fluid. As a result, the authors explain, business design has become a critical management responsibility. Effective business design enables a company to quickly pivot in response to new competitive threats and opportunities. Most leaders today, however, rely on organizational structure...
2019-08-1203 minMIT CISR
MIT CISRDesigned For Digital: Chapter 2—Test And Learn (Beath)Most established companies have deployed such digital technologies as the cloud, mobile apps, the internet of things, and artificial intelligence. But few established companies are designed for digital. This book offers an essential guide for retooling organizations for digital success. In the digital economy, rapid pace of change in technology capabilities and customer desires means that business strategy must be fluid. As a result, the authors explain, business design has become a critical management responsibility. Effective business design enables a company to quickly pivot in response to new competitive threats and opportunities. Most leaders today, however, rely on organizational structure...
2019-08-1203 minMIT CISR
MIT CISRDesigned For Digital: Chapter 2—Digital Offerings (Ross)Most established companies have deployed such digital technologies as the cloud, mobile apps, the internet of things, and artificial intelligence. But few established companies are designed for digital. This book offers an essential guide for retooling organizations for digital success. In the digital economy, rapid pace of change in technology capabilities and customer desires means that business strategy must be fluid. As a result, the authors explain, business design has become a critical management responsibility. Effective business design enables a company to quickly pivot in response to new competitive threats and opportunities. Most leaders today, however, rely on organizational structure...
2019-08-1202 min