Shows
The Process Improvement PodcastBecome an MSI Senior FellowWelcome to The Process Improvement Podcast, the podcast where we explore pathways to elevate your professional journey. I'm your host, Dave. Today, we're delving into the advantages of becoming a Senior Fellow with the MSI Business Leadership Council.
In today's competitive landscape, standing out as a leader is more crucial than ever. The MSI Business Leadership Council offers a unique opportunity through its Senior Fellow program, designed to distinguish and empower top professionals.
As a Senior Fellow, you gain access to exclusive leadership programs tailored for professionals aiming to stay ahead in an ever-evolving business...
2025-02-0601 min
The Process Improvement PodcastFree Training: Time Management for Business LeadersEffective time management is a critical skill for business leaders. In a fast-paced and demanding environment, leaders are often pulled in multiple directions—managing teams, driving strategic initiatives, and responding to challenges as they arise. Without proper time management, even the most talented leaders can find themselves overwhelmed, unfocused, and unable to achieve their full potential. This article delves into the principles of time management tailored specifically for business leaders, offering strategies to maximize productivity and achieve lasting success.
Learn More:
https://www.linkedin.com/pulse/free-training-time-management-business-8lase
fellow.msicertified.com
2025-01-2208 minThe Process Improvement PodcastJoin the Business Leadership Council and Become an MSI Fellow!Now is your opportunity to join the MSI Business Leadership Council and become an MSI Fellow or MSI Senior Fellow. Create your own public profile, publish professional articles, and more! Join now while the program is still in BETA at a discounted price!https://fellow.msicertified.com/
2024-12-1302 minThe Process Improvement PodcastExploring Project Management Methodologies: Scrum, Agile, and KanbanIn this podcast, we will delve into three widely used project management methodologies: Scrum, Agile, and Kanban, and explore their characteristics, benefits, and best-use scenarios.
2023-11-2706 minThe Process Improvement PodcastContinuous Improvement in Nonprofit OrganizationsNonprofit organizations are pivotal in tackling a wide array of societal issues, spanning poverty alleviation, environmental conservation, and healthcare accessibility. They act as catalysts for driving positive transformations, relying on their missions as guiding beacons to effect substantial change within the communities they support.
In their quest to fulfill their missions effectively, nonprofit entities must not only showcase unwavering dedication to their causes but also persistently refine their operations, services, and strategies. The adoption of continuous improvement practices becomes imperative for these organizations as it serves as the cornerstone of their efforts to amplify their influence, instill...
2023-11-2201 minThe Process Improvement PodcastGantt charts and how they are used in Six SigmaGantt charts, a popular tool in project management, have found their way into Six Sigma methodologies, enhancing the effectiveness of process improvement initiatives. In this podcast, we will explore the integration of Gantt charts into Six Sigma frameworks, highlighting how they aid in streamlining and managing projects.
Learn More:
Six Sigma Resource Center
2023-11-2003 minThe Process Improvement PodcastOnline AI Prompting Course - Complete Training ProgramTraining to understand AI prompting is essential in today's rapidly evolving technological landscape. AI prompting, powered by advanced language models like ChatGPT, plays a pivotal role in various industries, from natural language processing and chatbots to content generation and decision support systems. By undergoing this training, individuals gain the knowledge and skills needed to harness the potential of AI prompting effectively.
Understanding AI prompting empowers individuals to create more sophisticated and accurate AI-generated content, enabling them to automate repetitive tasks, improve productivity, and make data-driven decisions. Moreover, it fosters ethical and responsible AI usage by emphasizing the...
2023-11-1539 minThe Process Improvement PodcastPoisson Distribution in Six SigmaThe Poisson distribution can be a valuable tool for Six Sigma Black Belts in various aspects of their Six Sigma projects.
2023-11-1304 minThe Process Improvement PodcastKanban Certification from MSIKanban is a popular methodology for managing and optimizing work processes, particularly in the context of software development and project management. Originating from the Japanese manufacturing industry, Kanban emphasizes visualizing workflow on a board, allowing teams to track and manage tasks efficiently. The core concept revolves around limiting work in progress, promoting continuous delivery, and fostering a culture of continuous improvement. Kanban provides a flexible approach that adapts well to different industries and teams, offering a transparent way to prioritize tasks, identify bottlenecks, and enhance overall productivity. By visualizing work, minimizing work in progress, and using feedback loops, teams...
2023-11-1001 minThe Process Improvement PodcastCentral Limit TheoremThe Central Limit Theorem is a fundamental concept in statistics that asserts that the distribution of the sum (or average) of a large number of independent, identically distributed random variables approaches a normal distribution, regardless of the original distribution of the variables. Learn about its use in Six Sigma here.
Reference:
Six Sigma Resource Center
Six Sigma Certifications
Central Limit Theorem in Six Sigma Projects
2023-11-0902 minThe Process Improvement PodcastWhy Military Veterans Should Consider a Six Sigma Black Belt CertificationMilitary veterans bring a unique set of skills and experiences to the civilian workforce. Their dedication, discipline, and problem-solving abilities are highly valued in various industries. One way for veterans to leverage these skills and transition successfully into the civilian job market is by pursuing a Six Sigma Black Belt certification. Six Sigma is a methodology aimed at process improvement and quality management. This certification not only complements the skillset acquired in the military but also offers numerous benefits for veterans in their civilian careers.
Reference:
Management and Strategy Institute
2023-11-0103 minThe Process Improvement PodcastValue Stream and Value Stream MappingA value stream is the sequence of activities and processes an organization uses to deliver a specific product or service to its customers. It encompasses every step, from the initial request or order to the product’s or service’s delivery to the customer.
Learn More:
Value Stream and Value Stream Mapping
2023-10-2602 minThe Process Improvement PodcastSix Sigma DMAIC – Control StageThe Control Stage is the final step in Six Sigma’s DMAIC (Define, Measure, Analyze, Improve, Control) process. It is an essential phase that ensures process improvements’ sustainability and long-term success. In this stage, control plans, statistical tools such as Xbar-R Chart and U Chart, cost-benefit analysis, the impact of variation, and sampling frequency play a crucial role in maintaining the gains achieved during the previous stages.
2023-10-1703 minThe Process Improvement PodcastSix Sigma DMAIC – Improve StageHere, we will explore the Improve stage of DMAIC, which is the pivotal phase where solutions are developed and implemented to address the issues identified earlier in the project.
2023-10-0903 minThe Process Improvement Podcast10 Qualities of a Successful Project ManagerProject management is an intricate dance of planning, execution, and leadership, where success often hinges on the individual at the helm: the project manager.
2023-10-0232 minThe Process Improvement PodcastUnlocking the Power of Cause and Effect Diagrams in Six SigmaToday, we're delving into the fascinating world of Six Sigma, a methodology that's all about process improvement and reducing variation. But there's one tool in the Six Sigma toolkit that deserves some special attention – the Cause and Effect Diagram, also known as the Fishbone Diagram or Ishikawa Diagram.
2023-09-2503 minThe Process Improvement PodcastWhy change management is becoming even more important for businesses.Employing individuals with change management certifications can significantly benefit businesses in navigating the complex landscape of organizational transformations. These certifications demonstrate that candidates possess the knowledge, skills, and methodologies to effectively plan, execute, and sustain change initiatives. Change management professionals can streamline transitions, reduce employee resistance, and ensure that strategic objectives are met efficiently. Their expertise in communication, stakeholder engagement, and risk mitigation can minimize disruptions and increase the likelihood of successful change outcomes. By bringing certified change management professionals on board, businesses can enhance their capacity to adapt to evolving markets, technologies, and customer expectations, ultimately fostering resilience...
2023-09-2104 minThe Process Improvement PodcastWhy a Certification in Entrepreneurship and Business Development MattersReferences:
https://www.msicertified.com/business-skills-certifications/entrepreneurship-certification/
https://onlinedegrees.sandiego.edu/how-to-become-an-entrepreneur/
https://blog.hubspot.com/sales/how-to-become-an-entrepreneur
2023-09-2005 minThe Process Improvement PodcastThe Power of Independent Reviews: Why You Should Choose an Online Training Company with a Strong Review Presence.In today's digital age, the internet has become an invaluable resource for individuals seeking education and professional development. Online training companies have risen to meet this demand, offering a wide range of courses and programs to help people acquire new skills, advance their careers, and achieve their goals. However, with so many options available, how can you be sure you're choosing the right online training company? The answer lies in the power of independent reviews, particularly those found on platforms like Trustpilot.com and social media sites like Facebook.
Example:
https://www.trustpilot.com/review...
2023-09-0604 minThe Process Improvement PodcastUnlocking the Future: Why You Should Consider Taking a Training Class to Understand AI Language ModelsReference:
AI Prompting Essentials Certified
2023-09-0404 minThe Process Improvement Podcast5 Compelling Reasons to Obtain a Free Business Management CertificationIn the competitive landscape of the modern business world, acquiring relevant skills and credentials is essential for personal and professional growth. One impactful way to enhance your business acumen is by obtaining a free business management certification. These certifications provide a structured and comprehensive overview of essential business concepts, equipping you with the knowledge and tools to excel in various organizational roles.
2023-08-2203 minThe Process Improvement PodcastUnlocking Opportunities: Top 5 Free Certifications You Should Pursue TodayLean Six Sigma White Belt Certified (MSI certified)
Introduction to Emergency Management for Higher Education (FEMA)
Google Ads Certification (Google)
Cybersecurity for Everyone (Coursera)
Introduction to machine learning (Microsoft)
2023-08-1404 minThe Process Improvement PodcastOnline Certification Programs: Paving the Path to Career SuccessIn today's fast-paced world, the landscape of education and professional development has undergone a significant transformation. Traditional avenues for skill enhancement have expanded to include online certification programs, offering individuals an efficient and flexible way to acquire new skills and advance in their careers. This paradigm shift has not only empowered individuals to reach their career goals but has also garnered substantial recognition from the business community, with employers increasingly valuing candidates armed with specialized online certifications.
2023-08-0904 minThe Process Improvement PodcastStrong Relationships in International B2B NegotiationsIn the dynamic landscape of international business-to-business (B2B) negotiations, building and maintaining strong relationships is crucial to achieving successful outcomes. These negotiations often involve diverse cultural backgrounds, varying business practices, and complex cross-border challenges. As a result, professionals engaging in such negotiations must be equipped with essential skills, including a certification in negotiation, to navigate these complexities and foster fruitful partnerships.
The Significance of Strong Relationships:
At the core of any successful B2B negotiation lies a foundation built on strong relationships. In international negotiations, where the stakes are high and cultural differences abound...
2023-07-2705 minThe Process Improvement PodcastKaizen: The Key to Continuous Improvement in OrganizationsIn today's rapidly evolving business landscape, staying competitive and relevant is a constant challenge for organizations. One of the most effective ways to meet this challenge is through continuous improvement—a philosophy that encourages organizations to constantly refine and enhance their processes, products, and services. Among the various methodologies available for achieving this, Kaizen stands out as a powerful tool that fosters a culture of continuous improvement within organizations.
Reference:
Certified Kaizen Facilitator
2023-07-2405 minThe Process Improvement Podcast10 Proven Ways to Enhance Your Resume and Gain a Competitive Edge in the Job MarketIn today's competitive job market, a well-crafted resume can make all the difference between landing your dream job or being overlooked by potential employers. A strong resume is your personal marketing tool, showcasing your skills, achievements, and experiences. To give yourself a competitive edge, optimizing your resume to stand out from the crowd is crucial. Here are ten effective ways to improve your resume and increase your chances of securing that coveted job position.
10 Proven Ways to Enhance Your Resume and Gain a Competitive Edge in the Job Market
2023-07-2019 minThe Process Improvement PodcastRevolutionizing Manufacturing: The Future with 5SIn the dynamic landscape of manufacturing, efficiency and productivity play vital roles in achieving success. To meet the ever-increasing demands of modern consumers, industries continuously strive to optimize their processes and eliminate waste. One methodology that has gained significant traction in recent years is 5S. Originally developed in Japan as part of the Toyota Production System (TPS), 5S has proven to be an indispensable tool for streamlining operations, enhancing safety, and improving overall productivity. This podcast explores how the implementation of 5S is shaping the future of manufacturing.
Resources:
5S Concepts Certification
5S...
2023-07-1805 minThe Process Improvement PodcastArtificial intelligence and its impact on the future of logisticsWelcome to the Process Improvement podcast, where we dive into the latest trends and innovations driving the business world. I'm your host, and in today's episode, we explore the exciting topic of artificial intelligence and its impact on the future of logistics. So, let's get started!
Artificial intelligence, or AI, has been making waves in various industries, and logistics is no exception. With the rapid advancements in technology, AI is reshaping the way we manage supply chains, optimize operations, and deliver goods and services efficiently.
In logistics, AI is empowering companies to make smarter decisions...
2023-07-1003 minThe Process Improvement PodcastManagement and Strategy Institute announces the new Excellence in Change Management AwardThe Excellence in Change Management Award is issued to individuals who successfully complete training and pass the Change Management Specialist certification with honors. These individuals dedicate themselves to the pursuit of process improvement and change management through continuous innovation.
Winning the Excellence in Change Management Award is a remarkable achievement that sets individuals apart as true pioneers in their field. The recipient of this prestigious honor demonstrates an exceptional ability to navigate the complexities of change, transforming obstacles into opportunities with grace and precision. Their unique combination of strategic thinking, visionary leadership, and empathetic...
2023-07-0701 minThe Process Improvement PodcastEmbracing Change Management: A Catalyst for Organizational SuccessChange is an inevitable aspect of the modern business landscape. Organizations constantly face dynamic market conditions, technological advancements, and evolving customer expectations. To navigate these turbulent waters successfully, businesses must embrace change management—a systematic approach that enables them to implement and adapt to change effectively. In this podcast, we will explore what change management entails and why it benefits organizations. Additionally, we will highlight the top five change management certifications individuals should consider pursuing to enhance their expertise in this critical field.
Understanding Change Management:
Change management is a comprehensive and structured approach that em...
2023-07-0605 minThe Process Improvement PodcastHow Can an Employer Assess if a Candidate Knows How to Get Things Done?Hiring the right employees is crucial for any organization's success. Employers seek individuals who possess the ability to get things done efficiently and effectively. However, evaluating this trait can be challenging during the hiring process. In this article, we will explore several methods that employers can employ to determine if a candidate truly knows how to get things done.
Reference:
Management and Strategy Institute
2023-07-0504 minThe Process Improvement PodcastLeveraging AI and ChatGPT to Empower Six Sigma Champions and Black Belts.In today's rapidly evolving business landscape, the integration of Artificial Intelligence (AI) and advanced programs like ChatGPT has opened up new possibilities for professionals in various domains. Six Sigma, a data-driven methodology for process improvement, is no exception. The convergence of AI and Six Sigma champions or Black Belts can yield significant benefits, enhancing their ability to drive successful projects and achieve organizational goals. This article explores the ways in which AI and ChatGPT can support and empower Six Sigma professionals on their projects.
2023-07-0304 minThe Process Improvement PodcastThe Control Stage of DMAIC: Ensuring Sustainable ImprovementIn the world of process improvement, the DMAIC methodology (Define, Measure, Analyze, Improve, Control) is widely recognized and employed by organizations striving for continuous improvement. While the first four stages of DMAIC focus on identifying and implementing improvements, the Control stage ensures that these improvements are sustained over time. In this podcast, we will explore the Control stage of DMAIC, when and how it is used, and the roles of Yellow Belts, Green Belts, and Black Belts in this crucial phase.
2023-06-2804 minThe Process Improvement PodcastSamsung's Ambitious Quest to Catch TSMC in Semiconductor ManufacturingWelcome to the process improvement podcast, where we bring you the latest updates and insights from the world of manufacturing, technology, and education. In today's podcast, we will dive into Samsung's ambitious plans to close the gap with TSMC (Taiwan Semiconductor Manufacturing Company) in the semiconductor manufacturing industry. Let's explore the strategies and developments that Samsung is undertaking to achieve this goal.
Samsung's Determination to Lead: Samsung, a well-established name in the tech industry, has set its sights on becoming the leader in semiconductor manufacturing. To achieve this, the company is leaving no stone unturned. Let's take...
2023-06-2103 minThe Process Improvement PodcastGlobal Manufacturing: Navigating Through Sputtering EconomiesIn recent times, the global manufacturing industry has experienced a period of uncertainty and economic challenges. Several economies worldwide have been grappling with issues that have resulted in a slowdown in manufacturing output and hindered overall growth. This podcast aims to shed light on the current state of global manufacturing, analyze the factors contributing to the sputtering economies, and explore how Lean Six Sigma methodologies can significantly improve the situation.
References:
CNN Article
2023-06-1204 minThe Process Improvement PodcastThe Significance of Professional Awards in Career DevelopmentIntroduction:
In the pursuit of career advancement, professionals often focus on acquiring new skills, expanding their networks, and gaining experience. However, there's one aspect that can significantly impact your career trajectory – receiving professional awards. These accolades not only validate your achievements but also serve as powerful endorsements of your skills, expertise, and dedication to your field. In this article, we will explore the importance of professional awards and highlight the Continuous Improvement Award presented by the Management and Strategy Institute (MSI) as a prime example of recognition that can propel your career to new heights.
2023-06-0704 minThe Process Improvement PodcastWhat is Six Sigma Certification?Six Sigma is a process improvement methodology. It is a disciplined, data-driven approach for eliminating defects and waste from a process. Six Sigma Certification is designed to prove your proficiency in the fundamentals of this process improvement technique. To gain Six Sigma certification online, you must pass an exam that tests your understanding of the concepts. Upon passing the exam, updated for 2023, you’ll be certified directly by the Management and Strategy Institute, and you’ll be authorized to use the professional designation on your resumé. [Continue]
2023-06-0611 minThe Process Improvement PodcastMastering Efficiency and Quality: The Power of Lean Six Sigma Green Belt CertificationWelcome to the latest episode of our podcast series, where we explore the world of continuous improvement and its impact on organizations. In today's episode, we'll delve into the realm of Lean Six Sigma Green Belt certification. We'll demystify Six Sigma, explain the significance of the Lean Six Sigma Green Belt, and highlight the myriad benefits it brings to individuals and their organizations.
#LeanSixSigma #SixSigmaCertification
2023-06-0504 minThe Process Improvement PodcastFederal Reserve's stance on the labor market and preparing for a job loss if the labor market weakens.Today we'll be diving into the Federal Reserve's stance on the labor market and its implications for inflation. We’ll also look at ways to prepare for a job loss if the labor market weakens. First, let's take a look at the recent data.
Prepare for a job loss if the labor market weakens with a resume-boosting certification from the Management and Strategy Institute.
2023-06-0105 minThe Process Improvement PodcastThe Importance of Understanding Project Management, free project management certification.Effective project management is an essential skill in today's fast-paced and competitive business world. It plays a crucial role in ensuring successful outcomes, meeting deadlines, and maximizing resources. In this article, we will explore the significance of understanding project management in business and how it can contribute to achieving organizational goals. Additionally, we will discuss the benefits of obtaining a project management certification from MSI (Management and Strategy Institute) and how you can acquire a free project management certification through their program.
The Significance of Project Management in Business:
1. Organized Approach: Project management provides a...
2023-05-3003 minThe Process Improvement PodcastThe Importance of Celebrating Memorial Day and Supporting Veteran-Owned BusinessesMemorial Day, a holiday observed in many countries around the world, holds a special place in the hearts of Americans. It is a day dedicated to honoring and remembering the brave men and women who have made the ultimate sacrifice while serving in the United States Armed Forces. Beyond its significance as a solemn day of remembrance, Memorial Day also presents an opportunity for us to reflect on the importance of supporting veteran-owned businesses. By doing so, we can express our gratitude and contribute to the well-being of those who have selflessly defended our nation.
2023-05-2603 minThe Process Improvement PodcastDeSantis and the Role of Proper Project Management in Preventing Technical Issues on TwitterTwitter, a popular social media platform, recently faced technical issues during a livestream event featuring Florida Governor Ron DeSantis. The event, hosted on Twitter Spaces by Elon Musk and David Sacks, experienced server crashes and delays as hundreds of thousands of users logged on to hear DeSantis announce his bid for the White House. This incident highlights the importance of proper project management in preventing such technical challenges on Twitter and similar platforms.
Resources:
Project Management Institute
Management and Strategy Institute
2023-05-2503 minThe Process Improvement PodcastLean Manufacturing: A Path to Reshoring US Jobs from International ManufacturersIn recent decades, companies in the United States have increasingly turned to international manufacturers, particularly in countries like China, to produce their goods due to significantly lower costs. However, a growing movement to bring back manufacturing jobs to the US is gaining momentum, with proponents advocating implementing lean manufacturing techniques as a key solution. These techniques aim to optimize production processes, reduce waste, and improve efficiency, ultimately making domestic manufacturing more competitive.
Reference:
Lean Six Sigma Training
2023-05-2204 minThe Process Improvement PodcastContinuous Improvement Training: Empowering the Airline Industry's Paradigm ShiftThe airline industry is a complex and highly competitive sector that relies on a seamless interplay of various factors to ensure efficient operations and exceptional customer service. As the Biden administration proposes a rule for airline passenger compensation, the aviation industry is undergoing a paradigm shift. In this context, continuous improvement training emerges as a vital tool that can help airlines enhance their operations, drive customer satisfaction, and adapt to the evolving landscape.
Resources:
Biden Administration Proposes Rule for Airline Passenger Compensation: A Paradigm Shift in the Aviation Industry
2023-05-1804 minThe Process Improvement PodcastAn In-Depth Look at the Lean Six Sigma Yellow Belt ProgramAn in-depth review of the Lean Six Sigma Yellow Belt certification program from the Management and Strategy Institute.
Reference:
An In-Depth Look at the Lean Six Sigma Yellow Belt Program: A Comprehensive 5-Star Review
2023-05-1708 minThe Process Improvement PodcastLeadership versus Management: Understanding the Difference for Effective Change Management.In today's dynamic and ever-changing business environment, organizations are constantly striving to adapt and stay ahead of the curve. This often necessitates implementing change management projects to drive growth, increase efficiency, or respond to external factors. During such endeavors, it is crucial to understand the distinction between leadership and management, as both play integral roles in the success of these initiatives. While leadership and management are often used interchangeably, they encompass different skill sets, mindsets, and approaches that are vital for navigating the complexities of change.
References:
MSI Change Management Certification
2023-05-1704 minThe Process Improvement PodcastLean Six Sigma and Total Quality Management: Keys to Avoiding Layoffs in OrganizationsIn today's competitive business environment, organizations constantly strive for efficiency, productivity, and profitability. However, economic downturns or unforeseen circumstances can create challenging situations that may lead to workforce reductions and layoffs. Implementing robust methodologies such as Lean Six Sigma and Total Quality Management (TQM) can provide organizations with powerful tools to enhance operational performance, optimize processes, and ultimately avoid the need for layoffs. This article explores how Lean Six Sigma and TQM can help organizations maintain stability and navigate through difficult times while preserving their workforce.
2023-05-1604 minThe Process Improvement PodcastBecoming a Better Manager: Unleashing Your Leadership PotentialEffective management is a vital component of any successful organization. Whether you're a seasoned manager or aspiring to step into a leadership role, there are various strategies you can employ to enhance your managerial skills and become a more impactful leader. While experience and learning from mistakes play a significant role, actively seeking personal and professional growth is crucial. In this article, we will explore several avenues for becoming a better manager, with a focus on the benefits of acquiring a leadership certification.
2023-05-1504 minThe Process Improvement PodcastThe importance of quality management, and taking quality management courses.In today's competitive business environment, quality management is essential for any organization that wants to succeed. A well-implemented quality management system can help businesses improve their products and services, reduce costs, and increase customer satisfaction.
References:
Management and Strategy Institute - Quality Management Certifications
Quality Management Courses Market is in Huge Demand
2023-05-1203 minThe Process Improvement PodcastThe Importance of Customer Service in Business: Enhancing Customer Satisfaction through Effective Call Center Agent TrainingIn today's competitive business landscape, providing exceptional customer service has become a critical differentiating factor for success. Customers are not only seeking quality products or services but also expect a seamless and satisfying experience throughout their interaction with a company. Call center agents play a pivotal role in delivering outstanding customer service, making their training a crucial investment for any business. In this podcast, we will delve into the significance of customer service in business and emphasize the importance of providing call center agents with proper training.
2023-05-1007 minThe Process Improvement PodcastThe importance of having a certified corporate trainer for training new employees.Training new employees is a crucial aspect of any organization's success. Effective training ensures that new hires are equipped with the necessary skills, knowledge, and tools to perform their job responsibilities efficiently and effectively. However, not all trainers are created equal. A certified corporate trainer can make a significant difference in the success of new employee training.
2023-05-0903 minThe Process Improvement PodcastAirlines are turning to process improvement methods to improve operations.With the Biden admin proposing new rules requiring airlines to compensate travelers for cancellations and delays, airlines are turning to process improvement training to improve operations.
Airlines are constantly seeking ways to improve their operations and offer better customer service. One area where process improvement can have a significant impact is in departure and arrival times. By streamlining their processes, airlines can reduce delays, improve customer satisfaction, and ultimately increase profits.
2023-05-0802 minThe Process Improvement PodcastUsing ChatGPT with Project Management.Project management is a complex process that involves planning, organizing, and executing a project to achieve specific goals and objectives. It requires effective communication, collaboration, and decision-making among project team members. In recent years, the rise of artificial intelligence (AI) has provided project managers with new tools to streamline project management processes and improve team productivity. One of the most advanced AI models currently available is ChatGPT, a language model that project managers can use to improve their project management process.
Resources:
Project Management Certifications
2023-05-0303 minThe Process Improvement PodcastSix Sigma, Change Management, and Project Management in the Healthcare IndustryHealthcare is an industry that is constantly evolving and requires efficient processes to meet the ever-changing needs of patients. To achieve this, several tools have been introduced to enhance the delivery of healthcare services, including Six Sigma, Change Management, and Project Management.
2023-05-0205 minThe Process Improvement PodcastChange management: Types of change, is change inevitable, how change affects people.Change management is a crucial aspect of any organization that seeks to achieve its goals and objectives. Whether it's a small business or a large corporation, managing change is essential to stay relevant and competitive in today's fast-paced and ever-evolving business world. In this article, we will explore the different types of change, the inevitability of change, how change affects people, why organizations change, managing resistance, and change management tools.
2023-05-0104 minThe Process Improvement PodcastInvesting in upgrades for manufacturing facilities. Pros and ConsInvesting in upgrades for manufacturing facilities is a crucial decision for any manufacturer. Upgrades can bring various benefits, such as increased production efficiency, reduced costs, improved product quality, and enhanced safety. However, there are also potential drawbacks that must be considered before making such an investment. In this podcast, we will explore the pros and cons of a manufacturer investing in upgrades for their manufacturing facilities.
By Management and Strategy Institute
#manufacturing #processimprovement
2023-04-2804 minThe Process Improvement PodcastAnalysis of Variance, or ANOVA, and its significance in Six Sigma projects.Six Sigma Black Belts and Champions rely on ANOVA because it is a powerful tool for identifying the sources of variation in a process and for determining which
factors are most important to address. By using ANOVA, they can identify the key drivers of variation in a process, and focus their efforts on improving those factors, leading to better quality and fewer defects.
References:
Six Sigma Body of Knowledge
2023-04-2703 minThe Process Improvement PodcastDefects per Million Opportunities (DPMC), how, when, and why it is used.Defects per Million Opportunities (DPMO) is a statistical measurement that helps businesses measure and improve their quality control processes. The concept of DPMO is simple: it measures the number of defects that occur in a process per one million opportunities for a defect to occur. In this blog post, we will discuss what DPMO is, how it is used, and how companies can use it to improve their processes.
Defects per Million Opportunities (DPMO) is part of the Six Sigma Black Belt Body Of Knowledge by Management and Strategy Institute.
2023-04-2604 minThe Process Improvement PodcastProcess improvement methods with a case studyProcess improvement is a critical part of any organization's operations. It enables organizations to streamline their processes, reduce waste, increase efficiency, and improve the overall quality of their products and services. In this case study, we will explore how companies use different forms of process improvement to increase profitability and reduce waste within their organizations. We will discuss five popular process improvement methods: Lean Six Sigma, Total Quality Management, 5S, Project Management, and Kaizen.
Case Study: SHANGHAI Manufacturing
2023-04-1905 minThe Process Improvement PodcastOptimizing Efficiency: How Lean Principles Drive Continuous Improvement in Manufacturing and LogisticsLean principles, a key component of Lean Six Sigma methodology, have revolutionized the manufacturing and logistics industry by driving continuous improvement and enhancing operational efficiency. Born out of the Toyota Production System (TPS) in the 1950s, Lean has since become a widely adopted approach to eliminate waste, improve quality, and streamline processes in various industries, including manufacturing and logistics.
Learn more about Lean Six Sigma, and getting Lean Six Sigma certified here.
2023-04-1209 minThe Process Improvement PodcastSWOT analysisSWOT analysis is a strategic tool businesses use to assess and analyze their
strengths, weaknesses, opportunities, and threats. It is a simple but effective
technique that helps organizations identify areas of improvement and develop
strategies to achieve their goals.
Learn More: SWOT analysis
2023-03-2805 minThe Process Improvement PodcastThe importance of understanding accounting basics as a small business owner.Understanding accounting fundamentals is an important part of running a successful business. Knowing how to track and manage your money helps ensure your business is profitable and able to pay its bills. A successful bookkeeper must be familiar with key financial statements such as the income statement, balance sheet, and cash flow statement.
2023-03-2702 minThe Process Improvement PodcastWorking in a Customer Contact Center: Strategies for SuccessIn today's business world, customer satisfaction is key. Companies that prioritize the needs and wants of their customers are more likely to succeed in the long run. To accomplish this, many companies are turning to customer contact centers to provide top-notch customer service. If you're interested in working in a customer contact center, you should keep a few key strategies in mind.
First and foremost, it's important to remember that customer contact centers are all about communication. Whether you're answering calls, responding to emails, or chatting with customers online, you'll need to be able to communicate effectively...
2023-03-1403 minThe Process Improvement PodcastGuide to Regression AnalysisGuide to Regression Analysis, a popular tool used in Six Sigma.
2023-03-0804 minThe Process Improvement PodcastTIMWOOD and how it is used in a Lean Six Sigma project.TIMWOOD is an acronym used in Lean Six Sigma methodology to identify seven types of waste that commonly occur in business processes. The acronym stands for:
T – Transportation
I – Inventory
M – Motion
W – Waiting
O – Overproduction
O - Over-processing
D – Defects
These types of waste can add cost, time, and errors to a process, leading to lower efficiency, quality, and customer satisfaction. Organizations can streamline their processes, reduce costs, and improve their bottom line by identifying and eliminating these types of waste.
2023-03-0602 minThe Process Improvement PodcastThe Sarbanes-Oxley Act, also known as SOX.Welcome to today's episode of the Process Improvement podcast, where we'll be discussing the Sarbanes-Oxley Act, also known as SOX. SOX is a federal law passed by the US Congress in 2002, in response to a series of accounting scandals that shook the business world. The law is named after its two sponsors, Senator Paul Sarbanes and Representative Michael Oxley.
SOX introduced sweeping changes to the way businesses operate and is still considered one of the most significant pieces of legislation related to corporate governance and financial reporting. Today, we'll be breaking down some of the key sections...
2023-03-0303 minThe Process Improvement PodcastStrategies for behavioral change of employeesAs a change manager for a large corporation, several strategies can be used to bring about behavioral change in employees.
One such strategy is reinforcement. Reinforcement involves using rewards and punishments to influence behavior. Positive reinforcement involves providing rewards for desirable behavior, while negative reinforcement involves removing unpleasant consequences for desirable behavior. On the other hand, punishment involves imposing negative consequences for undesirable behavior, while extinction involves ignoring undesired behavior. By using reinforcement, change managers can encourage employees to adopt new behaviors that align with the company's goals.
Another strategy is social learning. Social learning...
2023-02-2802 minThe Process Improvement PodcastEthics in business and the certified ethics managerHello and welcome to our podcast on Business Ethics. In this episode, we will discuss the importance of ethics in business, certified ethics managers, how ethics can be profitable, and the challenges businesses face in navigating different ethical standards around the world.
References:
Access for free at https://openstax.org/books/business-ethics/pages/1-introduction
Byars, S. M., & Stanberry, K. (2018, September 24). Business Ethics . Retrieved from https://openstax.org/books/business-ethics/pages/1-introduction
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Reference Material:
Access for free at https://openstax.org/books/organizational-behavior/pages/1-introduction
Authors: J. Stewart Black, David S. Bright
Publisher/website: OpenStax
Book title: Organizational Behavior
Publication date: Jun 5, 2019
Location: Houston, Texas
Book URL: https://openstax.org/books/organizational-behavior/pages/1-introduction
Section URL: https://openstax.org/books/organizational-behavior/pages/2-4-personality-and-work-behavior
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