Shows
The Space BetweenThe Space Between Episode 10.0 | A Conversation With Dan ReevesDan Reeves is a co-founder of Subject.ai, a platform helping brands remain visible in the rapidly shifting world of AI-driven search. With a background in semantic search and digital publishing, Dan focuses on how organisations structure and surface their knowledge so both humans and machines can understand it.In this episode of The Space Between, Dan joins Ben Slater and Seth Hawthorne to explore how the rise of AI answer engines is fundamentally changing how brands are discovered online. They unpack the shift from keyword search to topic and entity-based discovery, why third-party signals and...
2026-03-1635 minThe Space BetweenThe Space Between Episode 9.0 | A Conversation With Tom SalmonTom Salmon is the co-founder of Agency by Agency, a consultancy that helps agencies grow through sharper positioning, stronger commercial thinking, and more valuable client relationships. In this episode of The Space Between, Tom joins Ben Slater and Seth Hawthorne to explore the pressures reshaping modern agencies - from the commoditisation of creative services to the increasing expectation for strategic value.
2026-03-0952 minThe Space BetweenThe Space Between Episode 8.0 | A Conversation With Emma KellyEmma Kelly is the Global Head of Consulting at Verity RI, a consultancy dedicated to unlocking the commercial power of relationships. With over 20 years of client satisfaction data and a global team of consultants, Emma works with agencies and brands to turn feedback into action, helping organisations grow through stronger, smarter partnerships.In this episode of The Space Between, Emma joins Debbie Richardson and Seth Hawthorne to explore how agency–client relationships have shifted since Covid, why “transactional drag” is quietly undermining strategic partnerships, and what separates relationships that are fit for to...
2026-02-1637 minThe Space BetweenThe Space Between Episode 7.0 | A Conversation With Ben FlintoffBen Flintoff has worked across banking, finance, food, and franchising, with hands-on experience on both the franchisee and franchisor side of global brands. He brings an operator’s lens to marketing, loyalty, and customer experience, shaped by years spent on the ground rather than just in theory.Filmed just before the 2025 Christmas break, in this episode of The Space Between, Ben joins Ben Slater to explore how global brands navigate local culture, why constant innovation can sometimes weaken strong brands, and what really drives loyalty in a world of apps, discounts, and digital noise. From fo...
2026-01-2459 minThe Space BetweenThe Space Between Episode 6.0 | A Conversation with Remeny ArmitageRemeny Armitage is the founder of Brilliant and Human, an insights consultancy helping agencies strengthen client relationships by listening to what clients don’t always say.In this episode of The Space Between, Remeny joins Debbie Richardson and Seth Hawthorne to explore why agencies often undervalue their strategic capability, how honest client feedback can unlock growth, and why listening with intent is one of the most commercial skills an agency can develop. It’s a candid conversation about courage, clarity, and the value hidden in the space between agency and client.
2026-01-2336 minThe Space BetweenThe Space Between Episode 5.0 | A Conversation With Aaron HutchinsonAaron Hutchinson is the founder of The Hutch Consultancy and EMEA Training Director for Win Without Pitching, helping creative businesses refine how they position, pitch, and price their expertise. A former Managing Director at Across the Pond, Aaron now teaches agencies how to show up as experts, win better clients, and charge what they’re truly worth.In this episode of The Space Between, Aaron joins Debbie Richardson and Seth Hawthorne to unpack why agencies must stop thinking like suppliers and start behaving like specialists. He shares how to replace “winging it” with process, why the be...
2025-12-2248 minThe Space BetweenThe Space Between Episode 4.0 | A Conversation With Roy MurphyRoy Murphy is the co-founder of G3NR8, a strategic AI implementation partner for agencies. With extensive experience in both large and boutique agencies, Roy helps businesses navigate the evolving landscape of AI and marketing.In this episode of The Space Between, Roy joins Ben Slater to discuss the provocative notion that agencies might face extinction within 18 months. Also on the table for discussion is the democratisation of creativity, the importance of agencies embracing AI, and how collaboration between agencies and clients is more crucial than ever. Learn more and connect with Roy here:
2025-11-2636 minThe Space BetweenThe Space Between Episode 3.0 | A Conversation With Chris DevlinChris Devlin is the founding partner of Pivotal, a talent partner for creative, marketing, and media agencies. With deep insight across both network and independent agencies, Chris helps businesses build teams that move beyond delivery to genuine partnership.In this episode of The Space Between, Chris joins Debbie Richardson and Seth Hawthorne to explore how agencies can evolve from suppliers to strategic collaborators. With deep insights into why every point of contact must be shaped like a consultation, how AI is reshaping entry-level work and freeing space for deeper client conversations...
2025-11-1022 minThe Space BetweenThe Space Between Episode 2.0 | A Conversation With Marc HollandMarc Holland is a senior marketing leader with over 20 years’ experience transforming marketing functions into strategic growth engines. He’s held leadership roles with global brands including SharkNinja, O2/Telefónica, and LEGO, driving multi-million-pound revenue growth through data-led, commercially creative strategies. Known for building and mentoring high-performance teams, Marc excels at orchestrating complex global initiatives and pioneering innovative go-to-market approaches that set new industry standards. Today, he combines his corporate expertise with executive coaching to develop the next generation of marketing leaders capable of navigating complex business landscapes with confidence and vision...
2025-10-2939 min
The Space BetweenThe Space Between Episode 1.0 - The Conversations We Don’t HaveThe Space Between Episode 1.0 | The Conversations We Don’t Have“Every agency says they want to be strategic. But most of what shapes an agency never makes it into the meeting minutes.”In this episode, Debbie Richardson and Seth Hawthorne join Ben Slater to talk about the conversations that happen in the space between - the ones that decide whether an agency grows or stalls. From hidden tensions inside leadership teams to the real meaning of ‘strategy,’ it’s a candid look at the business behind the business.The Space Between in something qu...
2025-10-2033 min