Shows
Plot TwistEp.16 - Les Imaginales: conférences, fun facts, auteurices et pierre-feuille-ciseau !RéseauxInstaTikTokDiscordDescription plus complète sur Youtube✨ConfsTout acte de traduction est un acte de trahisonFemmes de pouvoirs: personnalités complexesImaginaire et handicap: quand l’art et la littérature contribuent à ses représentationsLes environnements hors normes, s’adapter à son environnement, oui, mais à quel point?Questionner les archétypes de genre. Réinventer les codes de la fantasy et de la science-ficti...
2025-06-121h 16
Product for Product ManagementEP 100 - Live Celebration with Matt, Moshe, and GuestWhat a ride this has been! With a humble beginning three years ago, we are now celebrating our 100th episode! And we celebrated it big, in a live streamed 2 hours episode, with many of our past guests joining us to share what’s new with them, and what is the state of products for product people. Not surprisingly, we all ended up talking about AI, and how AI can help - or hinder - product management work.Come join us and listen (or watch the recording on YouTube) the recording of the live show with al...
2024-03-042h 02
Product Perspectives#64 How to make the collaboration between PM and Product Ops work, with Julie Robles, Product Ops @ Payfit (2/2)My guest today is Julie Robles. Julie is leading the Product Ops team at PayFit, and her role is to maximise efficiency, and impact of the Product and Tech teams.
She has over 13 years of experience in product and program management for both startups and large corporations, exploring ecosystems in Europe, Middle East, and Asia. She is also a product and OKRs mentor (for Google for Startups and ADPList).
I’ve split my conversation with Julie into 2 episodes, because there were lots of topics to discuss. In this first episode, we talk about her background and journey into product op...
2024-02-0630 min
Product AgilityFuture Proofing Product Managers (With Magali Pelissier)Send us a textMagali Pelissier, a seasoned Senior Product Executive at Cisco with a stellar record of improving the bottom line of 10+ products, joins Ben Maynard in this week's episode. 🚀 Magali, the host of the "Product Perspectives Podcast" and a former elite athlete, brings her unique perspective to the discussion.Magali on LinkedIn - [https://bit.ly/48LwuoR]With a background in aeronautical engineering and economics, Magali brings a unique perspective to the realm of product management. As a senior customer-focused Product Executive, she specializes in data-related technology solutions, emphasizing product-market fit and fos...
2024-02-0134 minProduct Perspectives#63 How to make the collaboration between PM and PM Ops work, with Julie Robles, Product Ops lead @ PayFitMy guest today is Julie Robles. Julie is leading the Product Ops team at PayFit, and her role is to maximise efficiency, and impact of the Product and Tech teams.
She has over 13 years of experience in product and program management for both startups and large corporations, exploring ecosystems in Europe, Middle East, and Asia. She is also a product and OKRs mentor (for Google for Startups and ADPList).
I’ve split my conversation with Julie into 2 episodes, because there were lots of topics to discuss. In this first episode, we talk about her background and journey into product op...
2024-01-3036 min
Product AgilityWhy Removing Features Fuels Future Success (With Magali Pelissier)Send us a textMagali Pelissier, a seasoned Senior Product Executive at Cisco with a stellar record of improving the bottom line of 10+ products, joins Ben Maynard in this week's episode. 🚀 Magali, the host of the "Product Perspectives Podcast" and a former elite athlete, brings her unique perspective to the discussion.Magali on LinkedIn - [https://bit.ly/48LwuoR]In this episode, Magali shares her journey from aeronautical engineering and economics to product management, highlighting her passion for holistic customer experiences. She discusses her knack for finding product-market fit, growing adoption, and creating wor...
2024-01-2540 minProduct Perspectives#62 Human Computer Interaction and AI, with Niloufar Salehi, Assistant Professor in the School of Information at University of California, BerkeleyMy guest today is Niloufar Salehi. Niloufar is an assistant professor in the School of Information at University of California, Berkeley. She studies human-computer interaction, with her research spanning education to healthcare to restorative justice. Her research interests are social computing, human-centered AI, and more broadly, human-computer interaction (HCI). Her work has been published and received awards in premier venues and has been covered in Venture Beat, Wired, and the Guardian. She is a W. T. Grant Foundation scholar for her work on promoting equity in student assignment algorithms and is a member of the advisory board on generative...
2024-01-2353 minProduct Perspectives#61 UX Researchers embedded in Product teams with Agnieszka Rzesniowiecka, Senior UX Researcher @ WiseMy guest today is Agnieszka Rzesniowiecka.
Aga is a Senior UX Researcher at Wise, where she leads research on Wise’s business customers.
As Product teams at Wise are cross-functional and autonomous, she collaborates with PMs, Engineers, and Designers every day.
After graduating from the MSc Human-Computer Interaction course at UCL, she's worked in-house in B2B and B2C companies ranging from fintech start-ups to corporations like IBM.
Agnieszka is the president of City Women Speakers, and regularly does speaking engagements on breaking into the UX industry.
She also founded Hevelianum Science Days, one of the biggest science fe...
2024-01-1639 minProduct Perspectives#60 How Product Managers Can Effectively Manage Products Post-Launch: Insights for Product Management and Customer Support CollaborationAnne Cooper is the Vice President of Global Customer Care at Board International. She started her career in sales and has an MBA with an emphasis in Brand Management and Marketing. She has worked in Loyalty Marketing for Visa and managed relationships with vendors on behalf of Visa. She then transitioned into Account Management, which is now called Customer Success. Afterward, she made a switch to Operations at Best Buy Corporate, where she learned the Customer Care side of the business and managed a large organization focused on phone, in-home, store, and remote delivery of service and support. However, she...
2024-01-0944 min
Product for Product ManagementEP 95 - It's a Wrap 2023 with Matt and MosheWhat a year! We are wrapping up 2023, an exciting, filled with learning, both professionally and personally for both of us!So we decided, in the spirit of so many others these days, to have a wrap-up episode and talk about so many things we covered on the podcast!We had 30 episodes, 25 guests from 4 continents. We covered 15 products in 3 themed serieses - async communication tools, user testing tools, and new tools built by young startups. We also started this year covering books for Product people, talking with 4 authors on anything from a 10 year best...
2023-12-2053 min
Software Development, Finance and AI(Book: Part 6/6) Future-Proofing Product Management: A Guide to Current Trends and Beyond (feat. Magali Pelissier)(Part 6/6) I had an opportunity to chat with Magali Pelissier, Product Management Leader at Cisco, about her latest book: "Future-Proofing Product Management: A Guide to Current Trends and Beyond", and it made for a very exciting conversation.
You can find the book here.
Magali's podcast, "Product Perspectives", can be found on Apple & Spotify.
For more details, check out Magali's website.
Note: The entire conversation is spread across 6 episodes. I highly recommend that you watch them in sequence.
Snowpal's Products:
Backends as Services on AWS Marketplace
Mobile Apps on App Store and Play Store
Web App
Education Pl...
2023-12-0739 min
Software Development, Finance and AI(Book: Part 5/6) Future-Proofing Product Management: A Guide to Current Trends and Beyond (feat. Magali Pelissier)(Part 5/6) I had an opportunity to chat with Magali Pelissier, Product Management Leader at Cisco, about her latest book: "Future-Proofing Product Management: A Guide to Current Trends and Beyond", and it made for a very exciting conversation.
You can find the book here.
Magali's podcast, "Product Perspectives", can be found on Apple & Spotify.
For more details, check out Magali's website.
Note: The entire conversation is spread across 6 episodes. I highly recommend that you watch them in sequence.
2023-12-0740 min
Software Development, Finance and AI(Book: Part 4/6) Future-Proofing Product Management: A Guide to Current Trends and Beyond (feat. Magali Pelissier)(Part 4/6) I had an opportunity to chat with Magali Pelissier, Product Management Leader at Cisco, about her latest book: "Future-Proofing Product Management: A Guide to Current Trends and Beyond", and it made for a very exciting conversation.
You can find the book here.
Magali's podcast, "Product Perspectives", can be found on Apple & Spotify.
For more details, check out Magali's website.
Note: The entire conversation is spread across 6 episodes. I highly recommend that you watch them in sequence.
Snowpal's Products:
Backends as Services on AWS Marketplace
Mobile Apps on App Store and Play Store
Web App
Education Pl...
2023-12-0740 min
Software Development, Finance and AI(Book: Part 3/6) Future-Proofing Product Management: A Guide to Current Trends and Beyond (feat. Magali Pelissier)(Part 3/6) I had an opportunity to chat with Magali Pelissier, Product Management Leader at Cisco, about her latest book: "Future-Proofing Product Management: A Guide to Current Trends and Beyond", and it made for a very exciting conversation.
You can find the book here.
Magali's podcast, "Product Perspectives", can be found on Apple & Spotify.
For more details, check out Magali's website.
Note: The entire conversation is spread across 6 episodes. I highly recommend that you watch them in sequence.
Snowpal's Products:
Backends as Services on AWS Marketplace
Mobile Apps on App Store and Play Store
Web App
Education Pl...
2023-12-0734 min
Software Development, Finance and AI(Book: Part 2/6) Future-Proofing Product Management: A Guide to Current Trends and Beyond (feat. Magali Pelissier)(Part 2/6) I had an opportunity to chat with Magali Pelissier, Product Management Leader at Cisco, about her latest book: "Future-Proofing Product Management: A Guide to Current Trends and Beyond", and it made for a very exciting conversation.
You can find the book here.
Magali's podcast, "Product Perspectives", can be found on Apple & Spotify.
For more details, check out Magali's website.
Note: The entire conversation is spread across 6 episodes. I highly recommend that you watch them in sequence.
Snowpal's Products:
Backends as Services on AWS Marketplace
Mobile Apps on App Store and Play Store
Web App
Education Pl...
2023-12-0730 min
Software Development, Finance and AI(Book: Part 1/6) Future-Proofing Product Management: A Guide to Current Trends and Beyond (feat. Magali Pelissier)(Part 1/6) I had an opportunity to chat with Magali Pelissier, Product Management Leader at Cisco, about her latest book: "Future-Proofing Product Management: A Guide to Current Trends and Beyond", and it made for a very exciting conversation.
You can find the book here.
Magali's podcast, "Product Perspectives", can be found on Apple & Spotify.
For more details, check out Magali's website.
Note: The entire conversation is spread across 6 episodes. I highly recommend that you watch them in sequence.
Snowpal's Products:
Backends as Services on AWS Marketplace
Mobile Apps on App Store and Play Store
Web App
Education Pl...
2023-12-0737 min
Software Development, Finance and AI(Part 2/2) Podcast Collaboration: Introducing my first 2 guests(Part 2) 2 podcast collaborations in - time to share a few thoughts!
My first podcast was with Matthew Davidchuk, a brilliant engineer. And no surprises - 90 minutes later, I walked out a slightly better engineer.
My second podcast was with Magali Pelissier, a brilliant product leader. And no surprises again - 120 minutes later, I walked out a slightly better product manager.
(The podcasts are in "post production", so should be published shortly)
Look out for more podcasts with Matthew and Magali, as the first podcast has turned into a series! Plus, my next gue...
2023-11-3004 minSoftware Development, Finance and AI(Part 1/2) Podcast Collaboration: Introducing my first 2 guests(Part 1) 2 podcast collaborations in - time to share a few thoughts!
My first podcast was with Matthew Davidchuk, a brilliant engineer. And no surprises - 90 minutes later, I walked out a slightly better engineer.
My second podcast was with Magali Pelissier, a brilliant product leader. And no surprises again - 120 minutes later, I walked out a slightly better product manager.
(The podcasts are in "post production", so should be published shortly)
Look out for more podcasts with Matthew and Magali, as the first podcast has turned into a series! Plus, my next gue...
2023-11-3005 min
Product AgilityMagali Pelissier: It's Not All About Launches: Why and How to Deprecate Features and Products - Productized 23 Talk In TenSend us a textMagali Pelissier is a Senior Product Executive & Podcast Host (Product Perspectives, check it out on your podcast platform) with a record of improving the bottom line of 10+ products. Reputation for finding product-market fit, turning around underperforming products and growing adoption. A pioneer in bridging the gap between people, process and technology and implementing workflow automation, AI integration and risk mitigation. Confident in building and developing careers of global cross-functional teams and influencing at C-suite/Board levels. Former artistic swimming elite athlete and Channel swimmer who exemplifies teamwork, accountability, and DEI.Magali o...
2023-10-1811 min
Productized Podcast127. Magali Pelissier, Head of Product at SamKnowsIn this episode of the Productized podcast, our host Margarida Cosme speaks with Productized Conference 2023 speaker Magali Pelissier, Head of Product at SamKnows. Magali talks about what made her turn into product management. She also talks about her experience swimming in the channel and leaving Linkedin. We discussed some of the predictions for product management that she made on her podcast, Product Perspectives.
Resources:
Find Magali on Linkedin: https://www.linkedin.com/in/magali-pelissier/
Find Margarida on Linkedin: https://www.linkedin.com/in/margarida-cosme-pereira/
Stay Updated:
Find us on Twitter: https://twitter.com/productizedconf
Find us on LinkedIn: https://www.l...
2023-08-2139 min
Product Perspectives#59 [Bonus] Trends in Product so far and predictions for the futureProduct organisations have faced challenges and undergone a huge amount of change over the past few years, and this isn’t slowing down in 2023 and beyond in the aftermath of the global pandemic and in light of ever-faster technology development. The session will cover the trends we’ve seen accelerating recently in Product management, from the lenses of people, processes, data and technology. Then I’ll share my predictions about what is going to shape Product Management in the future, and have the most impact in the way Product organisations work. The talk will help both leaders and individual contri...
2023-07-311h 05
2023-07-2703 min
Product Perspectives#58 [Bonus] How to become a top 1% communicator with Brenden Kumarasamy, Founder @ MasterTalk (already published as #27)This is a bonus episode with Brenden Kumarasamy who is the founder of MasterTalk. He coaches ambitious executives and entrepreneurs to become top 1% communicators in their industry. He also has a popular YouTube channel called MasterTalk, with the goal of providing free access to communication tools for everyone in the world. In this podcast, Brenden talks about his journey and the challenges he’s faced along the way, but also gives product managers some practical tips on how to improve their networking and public speaking skills. This is one of the episodes that gets you thinking about your career an...
2023-05-3036 min
Product Perspectives#57: Measuring the success of support teams beyond volume, CSAT and resolution time with Sophie Heller, CX Services Lead @ Outschool (already published as #23)
My guest today is Sophie Heller. Sophie leads the CX Services team at Outschool, a marketplace of live-online classes for kids. She joined the company as employee #2 as its first customer support agent and has since seen the company grow to 200; the support inbox now contains 100+ people, spread over several internal teams and an outsourcer. Sophie's team works to equip the inbox, including 50+ outsourced agents, for any changes to Outschool's website or policies, providing services including documentation, training, and quality assurance.Sophie explains how she helped to scale the business and how they support 10,000 teachers and respond to 5,000...
2023-05-2346 min
Product Perspectives#56 UX-inspired Product Marketing with Charlie Penwarden, Marketing Director and UX Consultant @ Rank Robin (already published as #3)
Charlie Penwarden is a British Marketing Director and UX Consultant who focuses on organic growth strategies that blend the user’s needs with the search engine’s needs, to ultimately create a master plan for long-term success. Over the past 10 years, Charlie has worked on a number of exciting projects for in-house teams, agencies and start-ups with a variety of clients including one of the world’s first adaptability assessment platform in AQAI, online course enhancements to the Futurelearn platform and event management software for Astrazeneca. He has a background in psychology, having practiced mental health care in psychiatrics hospit...
2023-05-1629 min
Product Perspectives#55 Helping PMs to be their best self with Patrícia Cadete, Product Operations Manager @ OutSystems (already published as #2)In this episode, I interview Patrícia who is Product Operations Manager at OutSystems, where she is leading an internal product management academy as well as the external product evangelism programme, helping to grow the next generation of product leaders.
Patrícia is the product manager’s best friend and I haven’t see many companies who have put that much thinking and effort into helping product managers being their best self. You’ll see that despite not having a product management background, she’s very tuned to the needs of PMs and aligned to the product approach.
2023-05-0928 min
Product Perspectives#54 The Power of Collaboration between PM and PMM, with Marty Bakal, Director of Product Marketing @ Labra.ioMarty Bakal is an experienced Product Leader who works in product management, product marketing and field application engineering. Marty understands user needs and how to translate them into products and collaterals. He has the ability to translate technical features into content understood by engineering and users alike, and a thirst for knowledge spanning multiple industries.
In this episode, Marty talks about Product Marketing Management, or PMM, and how he collaborates with product managers on inbound and outbound activities. He debunks some of the misconceptions about PMM and highlights the challenges and opportunities in the PM/PMM relationship. This is...
2023-05-0220 min
Product Perspectives#53 Get your dream job in Product with Teagan O’Donovan, Managing Consultant @ ISL TalentTeagan O’Donovan is a Managing Consultant at ISL Talent, who focuses on recruiting people in Product and Design. Her clients are start ups and scale ups in the tech space of all different industries. She loves helping her clients find the best people to drive business forward and watching her candidates flourish while they progress their careers. At ISL, they pride ourselves on being trusted partners for both job seekers and employers and her main focus is building lasting relationships within the market!
Whether you’re new to product management or climbing the career ladder, there’s one person...
2023-04-2531 min
Product Perspectives#52 [Bonus] Forget Product Led, it's all about Vision Driven with Radhika Dutt, Product Leader and Author of Radical Product Thinking
Radhika Dutt is the author of Radical Product Thinking: The New Mindset for Innovating Smarter which has been translated into several languages including Chinese and Japanese. She is an entrepreneur and product leader who has participated in five acquisitions, two of which were companies that she founded. She advises organizations from high-tech startups to government agencies on building radical products that create a fundamental change. She is currently Advisor on Product Thinking to the Monetary Authority of Singapore, and serves on the board of the independent publisher, Berrett Koehler. Radhika has built products in a wide range of industries...
2023-04-1842 min
Product Perspectives#51 Writers aren't robots and won't be replaced by AI, with David Bureš, Senior Technical Writer @ USU Solutions
My guest today is David Bures, who is a senior technical writer. After starting as a web developer, he moved to the documentation and text translation space and has worked for Microsoft business applications like PowerBI and Azure Suite, but also Apple and Amazon, as well as running his own company. In his spare time, he still codes apps for MacOS, his most popular project has almost 500 stars on GitHub.
In this episode, we talk about documentation of course, but also translation and localisation. Don’t know the difference? This is why you should listen. David gives lots of ti...
2023-04-1126 min
Product Perspectives#50 Get more value from your user research with Nick Russell, Co-Founder @ DualoMy guest today is Nick Russell. Nick is one of the Co-Founders of Dualo, a stakeholder-friendly research repository that helps product teams to organise, connect, and showcase their key research findings across the wider organisation. Prior to Dualo he worked for 10 years as a Product Manager, leading product teams at ASOS, Gousto, Thomas Cook, and The Telegraph.
In this episode, we talk about the value of user research and how some of that is lost or wasted due to the difficulty in sharing insights across the organisation. Nick also shares his tips for moving from product manager to founder, a...
2023-04-0434 min
Product Perspectives#49 [Bonus] Unlocking the Secrets of Product Strategy with Founder and Lead Mentor @ Prod MBAMy guest today is Henry Latham. After 10 years working with different product teams & start-ups to understand what makes products succeed - & others fail - he launched Prod MBA, an 8-week hands-on bootcamp to fast-track aspiring product leaders’ path to Head of Product. He’s coached over 280 Product Managers on product strategy over the last 3 years.
In this episode, key take-aways include:
1. What product strategy is, and why it shouldn’t be so complicated
2. Using the Product Thinking Template and the Minimum Viable Offer Framework to ensure maximum impact and focus
3. How to communicate with stakeholders effectively
...
2023-03-2840 minProduct Perspectives#48 Unlocking the power of data for better product decisions with Tristan Burns, ex-Global Head of Analytics @ Pizza Hut Digital VenturesTristan is formerly a senior data leader within a US $1BN+ global E-commerce business. He has over 15 years experience in data, financial analysis and strategy roles. He has data experience from startups, scale-ups and the high pressure world of banking where he worked for one of Wall Street's most well known banks: Bank of America Merrill Lynch. Tristan is deeply passionate about technology and startups and has been endorsed by the UK's Tech Nation as a Global Talent in Tech. He speaks frequently at tech events and has experience as a founder having started two marketplace businesses.
In this...
2023-03-2134 min
Product for Product ManagementEP 69 - AI Products for PMs with Magali PelissierIn the past few years AI has gain momentum with many applications, but with the recent release of ChatGPT generative AI, the world seems to explode with new hype around the possibilities of giving the AI bot activities to solve for us.How does this new rush of tools impact the life of Product people?In this episode, we met Magali Pelissier, a Director of DaaS development (Product and Technology) at RFI Global, and Podcast Creator, Producer and Host at the Product Perspectives Podcast. Magali is a self proclaimed AI addict, who loves exploring contemporary ways to help...
2023-03-0831 min
Product Perspectives#47 Successful, consistent and scalable customer onboarding with Rachel Wilde, Head of global implementation enablement @ HarriMy guest today is Rachel Wilde, who is an leader with over 20 years of experience, specializing in SaaS adoption and growth for startups, with a deep understanding of SaaS technology and customer experience. She has worked at various early and late-stage startups, including Healthy Pet (acquired by VCA Antech), OSI, Next2Friends, and currently as Head of Global Implementation Enablement at Harri, an end-to-end talent acquisition and workforce management platform for the hospitality industry. At Harri, Rachel works closely with product managers to scale technology onboarding for new clients, leveraging her business acumen and technology expertise to drive the...
2023-03-0742 min
Product Perspectives#46 [Q&A] What will you do in the first 90 days if we hire you as a Product Manager?Welcome to this new episode type, Product Q&A, a weekly bite-size episode, part of the Product Perspectives podcast, where I answer the most common questions that product managers encounter at job interviews and in their day-to-day work.
Whether you're a seasoned product manager or just starting out in your career, this episode format is for you. Each week, I tackle a different question related to product management, from strategy and planning to user research and design.
Not only is this podcast a great resource for product managers looking to expand their knowledge and skills...
2023-03-0208 min
Product Perspectives#45 Establishing a Successful Customer Education Program with Jasonda Desmond, Director of Operations @ Leah Chang Learning GroupMy guest today is Jasonda Desmond who is the Director of Operations at Leah Chang Learning, a women-led digital learning agency. She has spent the last 10 years building and delivering outcomes-focused, scalable customer education programs for B2B SaaS products.
In this episode, we talk about how Customer education programs have become a key differentiator in the market, helping with sales, adoption and retention. We discuss how product and customer education teams can work together to develop strategies and provide resources for customers, as well as internal training and enablement. Whether you have a team in charge...
2023-02-2829 min
Product Perspectives#44 [Q&A] What is your least favourite aspect of product management?Welcome to this new episode type, Product Q&A, a weekly bite-size episode, part of the Product Perspectives podcast, where I answer the most common questions that product managers encounter at job interviews and in their day-to-day work.
Whether you're a seasoned product manager or just starting out in your career, this episode format is for you. Each week, I tackle a different question related to product management, from strategy and planning to user research and design.
Not only is this podcast a great resource for product managers looking to expand their knowledge and skills...
2023-02-2305 min
Product Perspectives#43 [Bonus] The Future of Product Management: Bold Predictions for the this year, the next 5 and the decade AheadProduct management is a dynamic and rapidly evolving field, driven by advances in technology, changes in consumer behavior, and shifting market trends. As we look to the future, it's clear that product managers will play a key role in shaping the products and services that will define our lives in the years to come. Here are my bold predictions for the future of product management, both in the near term (2023) and the longer term (2030).
Give your feedback about Product Perspectives: Product Perspectives feedback form (google.com)
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Send in a voice message: https...
2023-02-2112 min
Product Perspectives#42 [Q&A] What does a Product Manager do?Welcome to this new episode type, Product Q&A, a weekly bite-size episode, part of the Product Perspectives podcast, where I answer the most common questions that product managers encounter at job interviews and in their day-to-day work.
Whether you're a seasoned product manager or just starting out in your career, this episode format is for you. Each week, I tackle a different question related to product management, from strategy and planning to user research and design.
Not only is this podcast a great resource for product managers looking to expand their knowledge and skills...
2023-02-1605 min
Product Perspectives#41 A more inclusive workplace thanks to Ops and remote working, with Tess Dixon, ex-Director of Design Operations at Condé NastGive your feedback about Product Perspectives: Product Perspectives feedback form (google.com)
My guest today is Tess Dixon. With 20 years in tech including a past life as Director of Support at Tumblr, Tess pivoted to design in 2019 and spent the last couple of years learning about and practicing DesignOps — most recently as Director of DesignOps at Condé Nast. She loves documentation, remote-first culture, getting things organized, and supporting an entire team with the best environment possible. I had a long conversation with Tess and for that reason, there are two episodes with her. In the first one, we...
2023-02-1431 min
Product Perspectives#40 How Product Managers Can Leverage Customer Support for Success, with Tess Dixon, ex-Director of Support at TumblrMy guest today is Tess Dixon. With 20 years in tech including a past life as Director of Support at Tumblr, Tess pivoted to design in 2019 and spent the last couple of years learning about and practicing DesignOps — most recently as Director of DesignOps at Condé Nast. She loves documentation, remote-first culture, getting things organized, and supporting an entire team with the best environment possible.
I had a long conversation with Tess and for that reason, there will be two episodes with her. The first one focuses on her background and role as Director of Sup...
2023-02-0736 min
Product Perspectives#39 Thinking "as a service" and co creating with customers, with Justin Zalewski, Director of Product Design & Strategy @ Studio ScienceMy guest today is Justin Zalewski, who is a people-centered design leader with 10+ years of experience in product design, product strategy, and service design. As Director of Product Design and Strategy at Studio Science, Justin leads a team of talented product designers and works with clients to solve business problems through design. He and his team are experts in rapid prototyping and running experiments to learn from customers. He has led projects with clients ranging from market-leading tech companies to Fortune 500 brands. Clients include Angi, Genesys, Simon, Stack Overflow, and Cummins.
In this episode, we talked about h...
2023-01-3133 min
Product Perspectives#38 Interim Product Managers help bridge the gap and introduce best practices with Mirela Mus, Founder @ Product PeopleMy guest today is Mirela Mus who has 12+ years of product management experience, a background in Computer Science, and an MBA. She is the Founder of Product People, a Product Management Consultancy with 40 in-house full-time PMs who help as Interims in Europe’s top Product companies. As an Interim PM, she has personally contributed to Tier, Zalando, Omio, WHO (World Health Organization), and continues to do so with her growing team.
In this episode, we talk about the need for temporary staff when there a gap due to a PM going on parental leave or leaving, how Mir...
2023-01-2444 min
Product Perspectives#37 De-risking releases for large customers with Charlie Sharzer, Product Operations Lead @ Palantir TechnologiesMy guest today is Charlie Sharzer who is product operations lead at Palantir Technologies, where he created the operations function for the Gotham product organization. Previously, he worked in business development as a deployment strategist in Palantir's U.S. Government business, where he partnered with users, built product, and led client engagements. Before coming to Palantir, Charlie taught high school phyics and chemistry in Newark, New Jersey.
In this episode, we talk about the role of Product Operations and how Palentir saw the need to build this function. Charlie talks about the specificites involved with working with...
2023-01-1622 min
Product Perspectives#36 [Bonus] Trends in Product that are gaining momentum in 2023Are you keeping up with the latest trends in product management?
Check out this bonus episode on the key trends and challenges that product organizations will face in 2023 and beyond. From the growing importance of education and soft skills to the rise of product-led strategies and the increasing role of data and low-code/no-code tools, this episode covers it all. Stay ahead of the curve in the dynamic world of product management!
Transcript: Trends in Product That Are Gaining Momentum in 2023 – Product Perspectives (wordpress.com)
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2023-01-0905 min
Product Perspectives#35 CX mirrors and complements the PM approach, with Vaishali Dialani, Customer Experience Analyst @ Konabos ConsultingMy guest today is Vishali Dialani who has been a strategy-driven customer experience professional for 6+ years. She’s recognized for creating human-centred design systems for complex digital products and leading marketing initiatives across diverse industries from advertising, education and fintech. With a collaborative mindset to make a difference, Vaishali loves to understand customer needs, map out across-the-board customer journeys, be the voice of customers and develop effective operational processes to drive customer adoption and business success. Recognized as CXPA’s emerging leader 2022, she believes in the power of making customer experiences simple and seamless.
In this episode, we t...
2022-12-2029 min
Product Perspectives#34 Good product content for small and medium companies, with Rishabh Bhandari, Founder & CEO @ Content BetaRishabh Bhandari is the Founder & CEO at Content Beta, a video-design-audio studio that has helped over 80 B2B software companies create engaging product marketing content to successfully drive engagement with marketing, generate more MQLs and signups, improve win rates, and get faster production adoption using product videos and retain users with technical content. Rish has built Content Beta from scratch and turned it into a 600K dollar company during the covid lockdown. He has co-authored the popular ebook ‘Customer Training Maturity Report 2021’ with the renowned customer education expert, Brian Childs. With a wide range of career accomplishments, he has lear...
2022-12-1326 min
Product Perspectives#33 Building a product without a Product Manager and when to hire one, with Andrew Forman, Founder & CEO @ GivzAndrew Forman founded Givz, the first Purpose Driven Performance marketing platform. Prior to Givz, Andrew spent six years in investment banking where he worked on mergers and acquisitions and he was also the treasurer of a nonprofit with the mission of enhancing literacy in Africa. Andrew received his MBA from Harvard Business School and his BA in mathematics and economics from Hamilton College.
In this episode, we talk about his journey from finance and non-profit to founder. What I’ve loved about this conversation is the honesty that Andrew demonstrates and his openness to recognise what has wo...
2022-12-0629 min
Product Perspectives#32 How AI and other innovations are going to change the Product world with Chet Lamba, Head of Products & Tech @ Smooth CommerceMy guest today is Chet Lamba who is a seasoned digital product & tech leader serving on the executive team at Smooth Commerce with previous roles at IBM and TheAppLabb. With over a decade of experience and the launch of 80+ digital products, his specialty is creating strategy and momentum for execution on the development of software products despite legacy systems, budgets, and operational hurdles. From consumer-facing native mobile apps to large scale back-end deployments, Chet, has drawn on his impressive experience to ensure execution is always possible.
Chet is passionate about innovation so we’ve talked about how AI...
2022-11-2936 min
Product Perspectives#31 [Roundtable 3/3] How much time users spend using your product is a vanity metric with Zuzana Hrušovská, Aldair Borges and Jakub Tkadleček @ MewsWelcome back to Product Perspectives to hear from Zuzana, Aldair and Jakub. In this third and last episode of the series with the product trio at Mews, we discussed measuring success as a product team and what a good product looks like. If you or your company are stuck with vanity metrics, you'll get some great tips on how to start looking at what matters and get your leadership onboard. You'll also learn how Engineers are onboarded by Jakub in their first weeks and how Heap changed the life of Zuzana as a UX Designer and Aldair as a...
2022-11-2233 min
Product Perspectives#30 [Roundtable 2/3] "PMs, you're not the boss - listen to and involve your team" with Zuzana Hrušovská, Aldair Borges and Jakub Tkadleček @ MewsZuzana Hrušovská is a Senior Product Designer and has been with Mews for a little over 3 years and has worked in each of their B2B teams, sometimes even with all of them at once. She focuses on improving reservation journey for our users and their guest.
Aldair Borges is a Product Manager who moved to the Czech Republic all the way from Zimbabwe. He helps Mews build products that manage the operation and distribution of inventory for the hospitality industry.
Jakub Tkadleček is Engineering Manager and joined Mews when someone's apartment was cons...
2022-11-1537 min
Product Perspectives#29 [Roundtable 1/3] How a product trio at Mews went from sales and engineering driven to product and customer led/Zuzana Hrušovská is a Senior Product Designer and has been with Mews for a little over 3 years and has worked in each of their B2B teams, sometimes even with all of them at once. She focuses on improving reservation journey for our users and their guest.
Aldair Borges is a Product Manager who moved to the Czech Republic all the way from Zimbabwe. He helps Mews build products that manage the operation and distribution of inventory for the hospitality industry.
Jakub Tkadleček is Engineering Manager and joined Mews when someone's apartment was cons...
2022-11-0829 min
Product Perspectives#28: Mixing kindness, warmth and support with Product Design chops with Philippe Clairet, UX Designer and ManagerMy guest today is a UX designer I’ve known for years and who has inspired me to get into product management. Philippe Clairet has been working in what we know today as "digital products" for 15 years. He’s worked across multiple domains such as finance, travel, online marketplaces, online planning, supply chain and web3. His roles have also varied a little along the way, including managing a UX team, but he’s a UX designer at heart. Heart is actually a good work to describe this interview, as Phil talks about kindness and shares personal stories of people who ha...
2022-11-0233 min
Product Perspectives#27 [Bonus] How to become a top 1% communicator with Brenden Kumarasamy, Founder @ MasterTalkThis is a bonus episode with Brenden Kumarasamy who is the founder of MasterTalk. He coaches ambitious executives and entrepreneurs to become top 1% communicators in their industry. He also has a popular YouTube channel called MasterTalk, with the goal of providing free access to communication tools for everyone in the world. In this podcast, Brenden talks about his journey and the challenges he’s faced along the way, but also gives product managers some practical tips on how to improve their networking and public speaking skills. This is one of the episodes that gets you thinking about your career an...
2022-10-2536 min
Product Perspectives#26 [Bonus] Success = Intelligence * Emotional * Focus Quotients, with Faris Aranki, Founder and Chief Effectiveness Officer @ Shiageto ConsultingMy guest today is Faris Aranki, Founder and Chief Effectiveness Officer at Shiageto Consulting. Faris has spent over 20 years delivering strategic change for the corporate and non-corporate worlds, including 12 years working as a strategy consultant, 4 years working in the strategy team of Centrica (the UK’s largest utility firm), 4 years working in education and development, Non-exec director and trustee of several charities. He came to realise that often what hinders institutions from achieving their goals goes beyond the quality of their strategy; it is their ability to engage effectively with others at all levels and remove barriers in their way. ...
2022-10-1132 min
Product Perspectives#25: The value of User and Customer experience with Jareer Ali, Product Marketing Manager @ AssetSonarMy guest today is Jareer Ali. Jareer is looking after the Product Marketing of AssetSonar, which is an IT Asset Management Solution. Before joining this team, Jareer got an MBA in one of the Top Business schools in Asia. Jareer is a truly international professional; not only he's working in a diverse and multicultural team - but he also did a exchange in France and works with an American company). I’ve found him to be passionate about Tech & Strategy and how to make a positive impact on the world. In his current role, he interacts with the product ma...
2022-10-0425 min
Product Perspectives#24: Transitioning from a sales-driven B2B to product-led growth, with Ken Rudin, SVP of User Growth at ThoughtSpotWelcome back to Product Perspectives for this episode about growth, one of the hot topics in products. I’ve talked to Ken Rudin who is the SVP of user growth at ThoughtSpot, a modern BI solution which I use as part of my current role.
Ken is the SVP of User Growth at ThoughtSpot, leading Product Led Growth initiatives across the company, increasing user acquisition and engagement. Previously, he led the global User Growth and Analysis team at Google, where he focused on driving user acquisition, engagement and monetization across all Google products and services. His team pr...
2022-09-2847 minProduct PerspectivesAnnouncementsDear listeners, it’s been 4 weeks without an episode of Product Perspectives and this is because I was first on holidays and then off sick – I’m sorry that you can still hear this is my voice. I do have episodes in the pipeline though and I’ve got some great announcements to make.
The first one is Product Perspectives is growing, with more listeners at each episodes, and that’s thanks to you. If you enjoy the podcast, please share it with your friends and colleagues. There’s a Product Perspectives page on Linkedin to stay up-to-date w...
2022-09-2001 min
Product Perspectives#23: Measuring the success of support teams beyond volume, CSAT and resolution time with Sophie Heller, CX Services Lead @ OutschoolMy guest today is Sophie Heller. Sophie leads the CX Services team at Outschool, a marketplace of live-online classes for kids. She joined the company as employee #2 as its first customer support agent and has since seen the company grow to 200; the support inbox now contains 100+ people, spread over several internal teams and an outsourcer. Sophie's team works to equip the inbox, including 50+ outsourced agents, for any changes to Outschool's website or policies, providing services including documentation, training, and quality assurance.
Sophie explains how she helped to scale the business and how they support 10,000 teachers and respond...
2022-08-1746 min
Product Perspectives#22: Helping B2B customers benefit from latest releases with Romain Fleury, Release Readiness Consultant @ CornerstoneMy guest today is Romain Fleury who is Release Readiness Consultant at Cornerstone, a Learning and Employee Growth platform provider. He works on communicating releases to HR and IT administrators, making sure they adopt the latest functionality and get the most of their platform through releases. Romain’s role isn’t common and would more often than not be covered by product marketing teams. We talk about the best ways to create useful documentation for customers and partners, as well as everything that happens behind the scenes from webinar preparation to translation. People in Romain’s role are often outnum...
2022-08-1036 min
Product Perspectives#21: [Bonus] Technology is about humans with Jesse DeRose, Technical StorytellerI welcome today Jesse DeRose who is a technologist and a storyteller. He helps engineering teams make cost-conscious decisions and believes the biggest challenges facing companies aren’t technical, but human. His mission in life is to transform technology organizations by creating company cultures in which diverse, collaborative teams can thrive. What I loved about this episode is all the practical tips given by Jesse to be better at storytelling and collaborating with stakeholders, from how to align your goals to how to keep your audience engaged.
You can contact Jesse on Linkedin: Jesse De...
2022-08-0336 min
Product Perspectives#20: Applying design thinking techniques in Product and in your life with Ines Beatrix, Career and Leadership CoachMy guest today is Ines Beatrix. Ines is a professional certified career and leadership coach. She coaches people who want to make a positive impact on the world and want to play a bigger game in their careers. With over 8 years of experience in design thinking, communications, mindfulness and coaching, she encourages people to dream big and cultivate a sense of inner calm and deep confidence. Before becoming a coach, she worked as the Design Thinking Lead at a US bank, led projects as an innovation consultant for Fortune 500 companies, and taught design thinking courses in Paris.
I...
2022-07-2733 min
Product Perspectives#19: Implementing and measuring a Product-Led Growth approach with Orian Roturier, Head of Growth & Demand Generation @ GitGuardianMy guest today is Orian Roturier, Head of Growth & Demand Generation at GitGuardian. As an engineer turned marketer, he’s passionate about building the right data pipelines and processes that will make products grow. He used to work in consulting to advise all kinds of companies on their acquisition strategy. Then he chose to focus his efforts on GitGuardian, a cybersecurity SaaS company, as he reckoned that cybersecurity is both a complex and important topic given most of our lives are now online. Growing GitGuardian from Series A to Series B, he focused on inbound tactics targeting cybersecurity teams, an...
2022-07-1932 min
Product Perspectives#18: Sales teams should be excited about product-led growth with Katie Keate Johnson, Sales Leader and FounderMy guest today is Katie Keate Johnson. Katie has spent the last decade working in B2B sales, that includes 7 years with Linkedin talent solutions where she was a sales rep but also a sales leader. After Linkedin, she was the first sales hire at an early stage company called ROOM, where she built the sales team up to 15 members. Then, she was the Head of Sales at Betterment, selling their product to small businesses. At the start of 2022, Katie decided she wanted to take the leap to be a founder and is currently working on a new venture...
2022-07-1244 min
Product Perspectives#17 [Roundtable | PM & UX Design | 3/3] Measuring the impact of UX DesignWelcome to this roundtable between product management and UX Design. On the UX Design team, I’m please to welcome two of my previous guests – Pamela Sanchez and Hayden Chambers. In team product management, I’m please to welcome for the first time Iryna Struk, a Product Manager at HandsHQ.
In this third and final round, we talk about KPIs. Should companies have success metrics for their UX Design function? How do you measure improvement in UX and why? As product managers are asked to be more and more data-driven, what's the impact on their prioritisation of UX imp...
2022-07-0522 min
Product Perspectives#16 [Roundtable | PM & UX Design | 2/3] To A/B test or not A/B test? That is the questionWelcome to this roundtable between product management and UX Design. On the UX Design team, I’m please to welcome two of my previous guests – Pamela Sanchez and Hayden Chambers. In team product management, I’m please to welcome for the first time Iryna Struk, a Product Manager at HandsHQ.
In this second round, we talk about A/B Testing. Does your company do A/B testing or have you ever done it at all? We debunk some myths about this well-known and trendy user testing methodology. The key take-away? Don't worry if you don't do it, you're...
2022-06-2827 min
Product Perspectives#15 [Roundtable | PM & UX Design | 1/3] Design is so much more than usabilityWelcome to this roundtable between product management and UX Design. On the UX Design team, I’m please to welcome two of my previous guests – Pamela Sanchez and Hayden Chambers.
In episode 6, my first UX Designer representative in this podcast, Pamela Sanchez, a product designer from Colombia at Torre, talked to me about being UX designer in a start-up. She's been a product designer for over a year and a UX researcher for 2 years before that. In addition to being a creative soul, i was impressed by how she’s hands on on user research and strategic activi...
2022-06-2223 min
Product Perspectives#14: The importance of connection with Scott Baldwin, Community Lead & Evangelist @ ProductboardScott Baldwin is currently at Productboard where he works as the Community Lead & Product Evangelist. He's a product management leader and a long-time member of the Vancouver product community with a deep interest in helping others find their opportunity in product management. Prior to Productboard Scott led product teams at Thinkific, Finning Digital, Central 1 Credit Union, Inovera Solutions, and Blue Zone Entertainment and held various roles in user experience.
In this episode, Scott shares his diverse background, including what working in UX has taught him about product management. He explains the different types of communities (users for feedback, community of...
2022-06-1432 min
Product Perspectives#13: Scaling product excellence practices thanks to frameworks and data with Shipra Nirola, VP Product Operations & Delivery @ FitXRMy guest today is Shipra Nirola who is VP Product Ops & Delivery at FitXR, a company that offers virtual-reality fitness classes and has been operating remote even before the pandemic. Shipra has been establishing product ops as a main stream function to accelerate ProductLed culture and scaling from 2 to 6 cross-functional teams over the last year and a half. Shipra is a seasoned leader with over 16 years of core experience in digital transformation, business agility & operational excellence. She has implemented best industry standard processes driven from Agile/Lean/SixSigma/Prince 2 and ISO quality assurance principles for continuous improvement.
...
2022-06-0726 min
Product Perspectives#12: Make your MVP a Minimum Lovable Product with Hayden Chambers, Senior Product Designer @ EcoOnlineMy guest today is Hayden Chambers. Hayden is a Product Designer, who was born in New Zealand but has been working from Spain for the last 17 years. He’s worked across a broad range of design disciplines, starting in design and advertising, but also interactive and web design for agencies. Became a front-end developer for small startups filling the gap between development and user experience. His latest role is Senior Product Designer for EcoOnline, a Norwegian Health & Safety and Chemical Management platform.
In this episode, Hayden explains how he sees the product trio as a water molecule ra...
2022-05-3127 min
Product Perspectives#11 [Roundtable | PM & Product Marketing | 3/3] To share or not to share the roadmap, that is the questionIn this first roundtable, I welcome Charlie Penwarden, Marketing Director at Ranrobin.com (featured in episode 3) and Lauren Macpherson, CCO at Eli5 and Noco (episode 4) in the Product Marketing team. Daryl Edwards, Director of Product at Rhythm Software, joins me in the Product Management team. For this third episode, we start from the word "roadmap" and talk how it means different things depending on the audience, whether its a good idea to share it publicly and under which conditions. We also discuss about the value of user-driven features through idea boards, and how involving product marketing in the roadmap...
2022-05-2431 min
Product Perspectives#10 [Roundtable | PM & Product Marketing | 2/3] Taking a flywheel approach to drive product-led growthIn this first roundtable, I welcome Charlie Penwarden, Marketing Director at Ranrobin.com (featured in episode 3) and Lauren Macpherson, CCO at Eli5 and Noco (episode 4) in the Product Marketing team. Daryl Edwards, Director of Product at Rhythm Software, joins me in the Product Management team.
This is the second round and we start from the word "product-led growth" and talk about adopting a flywheel approach. Calls to action for product managers include involving product marketing early in the development process and overcommunicate, but in the way that works best for the individuals involved. Daryl shares how he...
2022-05-1727 min
Product Perspectives#9 [Roundtable | PM & Product Marketing | 1/3] Communicating product value doesn't have to be hardIn this first roundtable, I welcome Charlie Penwarden, Marketing Director at Ranrobin.com (featured in episode 3) and Lauren Macpherson, CCO at Eli5 and Noco (episode 4) in the Product Marketing team. Daryl Edwards, Director of Product at Rhythm Software, joins me in the Product Management team.
This is the first round and we start from the word "product marketing" and talk about communication both between product managers and product marketers, and with the customers, identifying the root causes of not nailing the value proposition for a product or feature.
The Product Marketing team explains what they...
2022-05-1028 min
Product Perspectives#8: Legal teams are your friends to build better products with Gabriela Porto, Head of Compliance @ Flo healthThis is an interview I was really looking forward to: our first legal stakeholder talking openly about what it's like to be a lawyer in a tech company. Gabi is honest about what her peers can do better to partner with product managers and ease the tensions that occur when the legal teams are seen as "deal breakers". She shares her concerns about AI and how she works with Product and Engineering teams to address those. Overall, this episode will help product managers and legal teams to understand each other better, and collaborate earlier in the development cycle to d...
2022-05-0435 min
Product Perspectives#7: Develop new processes like you would develop a new product with Rachel Spurrier, Head of Product Education & Operations @ PicoRachel Spurrier is a Product Education & Operations Lead at Pico and a Content Writer at Merit. Throughout her nine years in tech, she’s worked as a data architect, research analyst, implementation manager, program manager, and product manager.
We talk about the role of Product Operations and how to get buy-in from Product Managers when introducing new processes. Rachel also touches on her love for writing and her contribution to the marketing content at Merit.
You can contact her on LinkedIn or Twitter (@rkspurrier).
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2022-04-2732 min
Product Perspectives#6: Applying an experimental framework for user growth with Pamela Sánchez, Product Designer @ TorreMy first UX Designer representative in this podcast is Pamela, a product designer from Colombia at a company called Torre, whose mission is to be the matching network for work. She's been a product designer for over a year and a UX researcher for 2 years before that. A creative soul, she's passionate about people, understanding problems and entrepreneurship.
Despite working in a start-up, the process for running product experiments at Torre is quite structured, although flexible. Pamela talks about prioritising outcomes and solving user problems over solutions, involving many stakeholders along the way. She highlights how, as...
2022-04-2024 min
Product Perspectives#5: [Bonus] Learnings from 20 years in Engineering with Moshe Mikanovsky, Senior Product Manager @ Procoms LabIn this first bonus episode, I invite a leader in product management, but with a twist: Moshe Mikanovsky started his career on the engineering side, specifically within the enterprise real-time B2B software space. He fell in love with product management after seeing the gap that existed between what customers wanted and what engineering produced.
Moshe talks about how his engineering experience has shaped his role as a product manager, and how he started a podcast and published a book by taking a product approach.
To contact Moshe, reach out on Linkedin or via his...
2022-04-1227 min
Product Perspectives#4: Agile customer acquisition strategies with Lauren Macpherson, CCO @ Eli5 and NocoLauren leads the commercial effort at two Dutch studios - Eli5, which builds custom digital products and Noco, which covers no-code design and development. Day-to-day she is responsible for planning and executing the business development, sales and marketing strategies for both companies. She also works on the validation and launch of the in-house products Eli5 creates.
Lauren talks to me about self-organising teams, planning commercial activities in sprint, getting support from the developers and designers to inform her marketing campaigns, and how Eli5 is establishing subsidiary companies to support their expansion.
To contact Lauren, reach out to her by email...
2022-04-0526 min
Product Perspectives#3: UX-inspired Product Marketing with Charlie Penwarden, Marketing Director and UX Consultant @ Rank RobinWhen I first saw Charlie's profile, I was curious: someone working in marketing and UX together, quite an unusual combination for two functions which are usually rather siloed. Charlie has showed me how marketers can learn from the user research practices, and how a new product trio (Marketing/UX/Product) could benefit an organisation. Listen and be immerged in a world of data, communication and user empathy! You can contact Charlie via his marketing agency rankrobin.com, his UX consultancy practice usercharlie.com or social media like LinkedIn. All his links are available here. Thank you Elaine, product manager...
2022-03-2930 min
Product Perspectives#2: Helping PMs to be their best self with Patrícia Cadete, Product Operations Manager @ OutSystemsIn this second episode, I interview Patrícia who is Product Operations Manager at OutSystems, where she is leading an internal product management academy as well as the external product evangelism programme, helping to grow the next generation of product leaders.
Patrícia is the product manager’s best friend and I haven’t see many companies who have put that much thinking and effort into helping product managers being their best self. You’ll see that despite not having a product management background, she’s very tuned to the needs of PMs and aligned to the product ap...
2022-03-2229 min
Product Perspectives#1: Customer focus and people over processes with Edvard Dvorak, Senior Engineering Manager @ AnaplanIn this first episode, I interview Eddie who is Senior Engineering Manager at Anaplan, a business planning software company. Eddie talks me through how he builds efficient engineering teams that deliver quality code, with a focus on people over processes and tools.
Despite having worked with Eddie for 2 years, I have still learnt a lot about his personality and understood about what it's like to be an engineer in a tech company. He shares with authenticity how he works with product managers to delight customers and solve real problems (maybe not going to Mars but making a...
2022-03-1029 min
Product PerspectivesTrailerIntroduction of the host and what the podcast is about
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2022-03-0300 minProduct PerspectivesTrailerWhat you'll learn in this podcast
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2022-02-2500 min