Shows
FSO SpotlightWhat does IT maturity look like in developing economies? ITOps in APACWelcome to the 2nd episode of the FSO Spotlight Partners Roundtable series, where IT solution experts representing different parts of the world converge to share their region's market dynamics and technology adoption trends.In this discussion, our partners from Sri Lanka and Indonesia share ground-level perspectives on how enterprises are moving from traditional infrastructure monitoring toward application and full-stack observability.Speakers:Liestiadi, Senior VP, Prodata Sistem Teknologi, IndonesiaAriq, IT System Engineer, Prodata Sistem Teknologi, IndonesiaAfzal Ahamed, Head of Sales, Safe Engine, Sri LankaDilshan Ariyarthna, Solutions Specialist, Safe Engine...
2026-03-1730 min
Podcast de ManageEngine LATAMSnach Tech | ¿Qué es MTTD y MTTR?En este Snack Tech de FSO hablamos de dos siglas clave para cualquier negocio digital: MTTD y MTTR. Dos métricas que determinan qué tan rápido detecta y resuelve incidentes una organización antes de que un fallo técnico se convierta en una tragedia digital.Andrés Puentes, Marketing Analyst de ManageEngine, le explica por qué identificar y responder a tiempo puede marcar la diferencia entre una venta exitosa o perder clientes justo en el momento más crítico, como un Black Friday.Recuerde que en este link puede ampliar l...
2026-03-1001 minFSO SpotlightDesigning IT for Reliability, Regulation, and Scale: ITOps in MEAIn this first episode of the FSO Spotlight Roundtable Series, we focus on the Middle East and Africa (MEA)—a region where enterprise IT maturity is shaped as much by government-led digital agendas as by organizational priorities.This discussion features regional IT solution experts from across MEA, who share ground-level perspectives on how enterprises are navigating observability, infrastructure design, vendor choices, and operational maturity amid uneven infrastructure readiness and evolving regulatory practices.Speakers:Paras Ajwani, Business Head – Application Services, Elitser TechnologiesPhilip Slimowitz, CEO, ITR Tech...
2026-02-2327 minFSO SpotlightMulticloud management, data sovereignty, and AI for security | Bluechip Infotech, AustraliaIn this episode of FSO Spotlight, we sit down with IT solutions experts from Bluechip IT, Australia to explore how ANZ enterprises are navigating the realities of cloud adoption, security, AI, and observability in today’s fast-evolving IT landscape.From multicloud management, the hidden costs of cloud sprawl, and data sovereignty to the growing role of AI in preventing outages and reducing alert fatigue, this episode captures the ground-level challenges defining the IT operations landscape in Australia.We discussed:Why software and security spending is surging in AustraliaThe re...
2026-02-2341 minFSO SpotlightGetting IT right in the age of AI: Lessons from a Silicon Valley veteran | Girish BhatIn this episode of FSO Spotlight, we sit down with Girish Bhat, Senior VP of GTM at Revifi, who has spent decades building, managing, and launching enterprise IT, security, and AI products at pioneering companies including Splunk, Cisco, Netscout, and Sumo Logic.With experience spanning engineering, product management, marketing, and GTM leadership, Girish brings a 360° perspective on how IT operations have evolved — from traditional alert-based monitoring to autonomous, AI-driven systems.We discussed:What’s remaining constant through decades of IT evolutionThe four guiding pillars for modern IT operations succe...
2026-02-2340 minFSO SpotlightAIOps, observability, and beyond: The future of ITOps and beyondIn this episode of FSO Spotlight, we speak with Sivachandrakarthik and Gowrisankar about why traditional monitoring is no longer enough, how observability has evolved in response to cloud-native architectures, and how AIOps helps teams turn massive volumes of telemetry into actionable insights and automation.The discussion covers the realities of adopting observability and AIOps, starting with data foundations, managing cost, integrating with existing tools, and driving the cultural change required to realize real business value.What we discussed:Why digital-first and cloud-first strategies have reshaped ITOpsHow observability evolved...
2026-02-2348 minFSO SpotlightHow Philippines Enterprises Run Disaster-Proof IT | ITOM Spotlight with IT Group, Inc.This episode of FSO Spotlight features Jener Himenez and Michael Sanchez, Senior Technical Account Managers at IT Group Inc., Philippines.They share how enterprises in PH are transitioning from traditional IT monitoring to full-stack observability. We also explore what makes the Philippines IT landscape unique, from its cost-sensitive tool adoption to disaster-driven IT planning.We discussed:The shift from legacy monitoring to hybrid, cloud-ready observabilityDemand for cost-effective full-stack observability (FSO) toolsHow security priorities vary across industries: banking vs. retail/manufacturingEnsuring business continuity in disaster-prone zonesThe rising need for...
2026-02-1720 minFSO SpotlightHow observability can solve Italy's IT security and compliance challengesIn this episode of FSO Spotlight, we speak with Gustavo Ivan Stringini, Presales Engineer at Bludis, Italy. From public sector modernization to private enterprise security challenges, this conversation offers a grounded view of what’s slowing IT adoption and how a unified observability approach can simplify IT operations.What we discussed:Cloud adoption trends in ItalyWhy legacy infrastructure complicates security and visibilityThe importance of a single-console observability approachAI in IT operationsand why human oversight still mattersHow observability supports compliance and smarter IT investmentsGuest: Gustavo Ivan Strigini, Presales Engineer, BludisHost: Sharon, Se...
2026-02-1722 minFSO SpotlightNetherlands' observability landscape, AI adoption, and data concernsIn this episode of FSO Spotlight, we speak with Patrick Tyc, Managing Partner at CBABenelux, to explore how observability is evolving in public infrastructure and why it must be implemented responsibly in privacy-first regions like Europe.We discussed:How observability adoption is evolving across Europe’s regulated sectorsReal-world observability use cases in public infrastructureWhy observability is critical but must be cost- and privacy-awareAI and OpenTelemetry: where real value exists todayThe data paradox: improving experience without violating privacyWhy vendor accountability and data ownership matter more than everGuest: Patrick Tyc — Mana...
2026-02-1717 minFSO SpotlightAI, Automation, and Agentic IT: The rising components of modern ITIn this episode of FSO Spotlight, we sit down with Tolga Özbarutçu, Solutions Architect at Vitel A.Ş., to explore how enterprises in Turkey are using AI, automation, and observability to modernize IT operations.We discussed:The current state of IT management and observability adoption in TurkeyHow AI and automation are reshaping modern IT operationsWhy unified data collection and consolidation are critical for resilienceUsing AI-assisted event correlation to accelerate incident responseAgent-based vs. agentless monitoring: trade-offs and use casesThe promise—and limits—of agentic AI and RPA in IT operationsWhy continuous learning is essential for tod...
2026-01-2223 minFSO SpotlightThe impact of AI and observability on Spain's IT landscapeIn this episode of ITOM Spotlight, we speak with Luis Pedroche Montes (ALSO, Spain) about how Spanish enterprises are approaching cloud computing, sovereign cloud initiatives, compliance requirements, and full-stack observability, while balancing availability, performance, security, and cost.We discussed:Digital transformation in Spain and the emerging technology trendsWhy availability, performance, and security monitoring must unifyHow full-stack observability connects IT metrics to business impactWhy sovereign cloud and data residency matterUse case of AIOps: Prediction, anomaly detection, and root-cause analysisWhat customers expect from modern observability platformsTime stamps:(00:09) Guest...
2026-01-2218 minFSO SpotlightThe state of observability and AI adoption amid EU's privacy lawsIn this episode of ITOM Spotlight, we speak with Patrick Tyc, Managing Partner at CBABenelux, Netherlands, to explore how observability is evolving in public infrastructure and why it must be implemented responsibly in privacy-first regions like Europe.Drawing from real-world public sector use cases—from monitoring floodgates and traffic systems to managing cloud cost and compliance—Patrick shares his perspective on observability beyond dashboards. The discussion also highlights the growing tension between digital experience and data privacy.We discussed:How observability adoption is evolving across Europe’s regulated sector...
2026-01-2217 minFSO SpotlightSri Lanka's digital transformation and observability adoption: Vision, gaps, and needsIn this episode of FSO Spotlight, we explore how Sri Lankan organizations are navigating digital transformation, observability adoption, and policy-driven IT modernization in 2025.We speak with Idhrees Iflal and Mohnissh Manukulasuriya from SafeEngine, Sri Lanka, to understand how evolving national technology policies are influencing enterprise IT decisions, where observability adoption stands today, and why many organizations still struggle to fully see—and leverage—the IT they manage.The conversation offers a grounded, regional perspective on the challenges, knowledge gaps, and strategic priorities shaping IT operations and observability adoption across Sri...
2026-01-2122 minFSO SpotlightThe state of observability and AI adoption in the German automotive sectorIn this episode of ITOM Spotlight, we explore how Germany’s automotive industry is navigating IT modernization, observability, and AI adoption as factories evolve into smart, connected, and highly regulated environments.We speak with Andreas Klare and Christian Schneegans from MicroNova, Germany, to unpack the current state of IT and AI adoption in automotive manufacturing.From compliance-heavy production environments to Industry 4.0 initiatives, the discussion highlights why deep observability and intelligent operations are becoming foundational to efficiency, reliability, and sustainability.We discussed:The 2025 state of...
2026-01-2026 minFSO SpotlightGetting your IT investments right amid technological and economic disruptionsIn this episode of ITOM Spotlight, we sit down with Jason “JJ” James, CIO of Aptos Retail, to unpack how CIOs and IT leaders can make smarter IT and AI investment decisions in an uncertain economic climate.With over two decades of experience spanning IT infrastructure, cloud operations, cybersecurity, and digital transformation, JJ shares a candid, executive-level perspective on aligning IT strategy with business outcomes. From ROI-driven decision-making to AI investments, cloud cost management, and navigating vendor consolidation, this conversation offers practical guidance for technology leaders operating under growing financial and operational pressure.
2026-01-1938 minFSO SpotlightThe convergence of observability, security, and AI: The growing IT imperativeIn this episode of ITOM Spotlight, we sit down with Sélim Ourtani, Founder & CEO of Sertalink, to explore how Belgian enterprises are navigating the convergence of observability, cybersecurity, and AI.We discussed:What it really takes to deliver 99.9% digital availabilityWhy end-to-end visibility and behavioral analytics are critical for modern ITHow observability enables early threat detection and identity monitoringAI’s role in security—where it helps and why human judgment still mattersOvercoming legacy systems, tool silos, and hybrid complexityThe rise of Network Detection and Response (NDR)Securing BYOD environments with zero trust and polic...
2025-12-2920 minFSO SpotlightIT management in the healthcare sector ft. Kiel Hawkins, MIS DirectorIn this episode of ITOM Spotlight, we talk with Kiel Hawkins, an MIS Director with 20+ years, about managing IT in the healthcare industry.Kiel walks us through a typical day, explains why user adoption and integration matter more than picking the “Cadillac” product, and shares practical tactics for roadmap discipline, vendor consolidation, and bringing AI into operations without losing control.He also discusses the strict compliance needs of healthcare environments, gives a checklist for selecting security and observability tools, and explains why automation and AIOps are true force-multipliers for small teams.We...
2025-12-2352 minFSO SpotlightThe role of AIOps in a digitally demanding consumer era | ft. Philip TaphouseIn this episode of ITOM Spotlight, we sit down with Philip Taphouse, Founder & CEO, dotslash, to explore how AIOps is being applied in real-world IT environments—beyond hype and theory. He breaks down where AIOps delivers tangible value today, the challenges organizations face during adoption, and practical ways for implementing AIOps successfully at scale.We discussed:What AIOps really means for modern IT operationsReal-world AIOps use cases across monitoring, incident management, and optimizationHow organizations can measure the ROI of AIOps initiativesCommon challenges in AIOps adoption—technical, cultural, and organizationalAddressing trust issues around AI-driven reco...
2025-12-2228 minFSO SpotlightCloud, hyper-convergence, and observability ft. NutanixIn this episode of ITOM Spotlight, we host a panel on navigating today’s infrastructure and operations landscape—combining hyperconverged infrastructure, hybrid cloud, and observability.We speak with Aditya Kammula (Nutanix) and Gowrisankar (ManageEngine) about why hyperconvergence is rising, how hybrid platforms and Kubernetes enable application modernization, and how observability + AIOps turn large volumes of telemetry into actionable insights and automated remediation.We discussed:Why hyperconverged infrastructure (HCI) simplifies ops and shortens planning cyclesHow hybrid-cloud and lift-and-shift vs. refactor strategies fit into modernization plansNutanix’s hybrid platform, Kubernetes offerings, and modular adopti...
2025-12-2246 min