Shows
ITOM SpotlightAI, Automation, and Agentic IT: The rising components of modern ITIn this episode of ITOM Spotlight, we sit down with Tolga Özbarutçu, Solutions Architect at Vitel A.Ş., to explore how enterprises in Turkey are using AI, automation, and observability to modernize IT operations.We discussed:The current state of IT management and observability adoption in TurkeyHow AI and automation are reshaping modern IT operationsWhy unified data collection and consolidation are critical for resilienceUsing AI-assisted event correlation to accelerate incident responseAgent-based vs. agentless monitoring: trade-offs and use casesThe promise—and limits—of agentic AI and RPA in IT operationsWhy continuous learning is essential for tod...
2026-01-2223 minITOM SpotlightThe impact of AI and observability on Spain's IT landscapeIn this episode of ITOM Spotlight, we speak with Luis Pedroche Montes (ALSO, Spain) about how Spanish enterprises are approaching cloud computing, sovereign cloud initiatives, compliance requirements, and full-stack observability, while balancing availability, performance, security, and cost.We discussed:Digital transformation in Spain and the emerging technology trendsWhy availability, performance, and security monitoring must unifyHow full-stack observability connects IT metrics to business impactWhy sovereign cloud and data residency matterUse case of AIOps: Prediction, anomaly detection, and root-cause analysisWhat customers expect from modern observability platformsTime stamps:(00:09) Guest...
2026-01-2218 minITOM SpotlightThe state of observability and AI adoption amid EU's privacy lawsIn this episode of ITOM Spotlight, we speak with Patrick Tyc, Managing Partner at CBABenelux, Netherlands, to explore how observability is evolving in public infrastructure and why it must be implemented responsibly in privacy-first regions like Europe.Drawing from real-world public sector use cases—from monitoring floodgates and traffic systems to managing cloud cost and compliance—Patrick shares his perspective on observability beyond dashboards. The discussion also highlights the growing tension between digital experience and data privacy.We discussed:How observability adoption is evolving across Europe’s regulated sector...
2026-01-2217 minITOM SpotlightSri Lanka's digital transformation and observability adoption: Vision, gaps, and needsIn this episode of ITOM Spotlight, we explore how Sri Lankan organizations are navigating digital transformation, observability adoption, and policy-driven IT modernization in 2025.We speak with Idhrees Iflal and Mohnissh Manukulasuriya from SafeEngine, Sri Lanka, to understand how evolving national technology policies are influencing enterprise IT decisions, where observability adoption stands today, and why many organizations still struggle to fully see—and leverage—the IT they manage.The conversation offers a grounded, regional perspective on the challenges, knowledge gaps, and strategic priorities shaping IT operations and observability adoption across Sri...
2026-01-2122 minITOM SpotlightThe state of observability and AI adoption in the German automotive sectorIn this episode of ITOM Spotlight, we explore how Germany’s automotive industry is navigating IT modernization, observability, and AI adoption as factories evolve into smart, connected, and highly regulated environments.We speak with Andreas Klare and Christian Schneegans from MicroNova, Germany, to unpack the current state of IT and AI adoption in automotive manufacturing.From compliance-heavy production environments to Industry 4.0 initiatives, the discussion highlights why deep observability and intelligent operations are becoming foundational to efficiency, reliability, and sustainability.We discussed:The 2025 state of...
2026-01-2026 minITOM SpotlightGetting your IT investments right amid technological and economic disruptionsIn this episode of ITOM Spotlight, we sit down with Jason “JJ” James, CIO of Aptos Retail, to unpack how CIOs and IT leaders can make smarter IT and AI investment decisions in an uncertain economic climate.With over two decades of experience spanning IT infrastructure, cloud operations, cybersecurity, and digital transformation, JJ shares a candid, executive-level perspective on aligning IT strategy with business outcomes. From ROI-driven decision-making to AI investments, cloud cost management, and navigating vendor consolidation, this conversation offers practical guidance for technology leaders operating under growing financial and operational pressure.
2026-01-1938 minITOM SpotlightThe convergence of observability, security, and AI: The growing IT imperativeIn this episode of ITOM Spotlight, we sit down with Sélim Ourtani, Founder & CEO of Sertalink, to explore how Belgian enterprises are navigating the convergence of observability, cybersecurity, and AI.We discussed:What it really takes to deliver 99.9% digital availabilityWhy end-to-end visibility and behavioral analytics are critical for modern ITHow observability enables early threat detection and identity monitoringAI’s role in security—where it helps and why human judgment still mattersOvercoming legacy systems, tool silos, and hybrid complexityThe rise of Network Detection and Response (NDR)Securing BYOD environments with zero trust and polic...
2025-12-2920 minITOM SpotlightIT management in the healthcare sector ft. Kiel Hawkins, MIS DirectorIn this episode of ITOM Spotlight, we talk with Kiel Hawkins, an MIS Director with 20+ years, about managing IT in the healthcare industry.Kiel walks us through a typical day, explains why user adoption and integration matter more than picking the “Cadillac” product, and shares practical tactics for roadmap discipline, vendor consolidation, and bringing AI into operations without losing control.He also discusses the strict compliance needs of healthcare environments, gives a checklist for selecting security and observability tools, and explains why automation and AIOps are true force-multipliers for small teams.We...
2025-12-2352 minITOM SpotlightThe role of AIOps in a digitally demanding consumer era | ft. Philip TaphouseIn this episode of ITOM Spotlight, we sit down with Philip Taphouse, Founder & CEO, dotslash, to explore how AIOps is being applied in real-world IT environments—beyond hype and theory. He breaks down where AIOps delivers tangible value today, the challenges organizations face during adoption, and practical ways for implementing AIOps successfully at scale.We discussed:What AIOps really means for modern IT operationsReal-world AIOps use cases across monitoring, incident management, and optimizationHow organizations can measure the ROI of AIOps initiativesCommon challenges in AIOps adoption—technical, cultural, and organizationalAddressing trust issues around AI-driven reco...
2025-12-2228 minITOM SpotlightCloud, hyper-convergence, and observability ft. NutanixIn this episode of ITOM Spotlight, we host a panel on navigating today’s infrastructure and operations landscape—combining hyperconverged infrastructure, hybrid cloud, and observability.We speak with Aditya Kammula (Nutanix) and Gowrisankar (ManageEngine) about why hyperconvergence is rising, how hybrid platforms and Kubernetes enable application modernization, and how observability + AIOps turn large volumes of telemetry into actionable insights and automated remediation.We discussed:Why hyperconverged infrastructure (HCI) simplifies ops and shortens planning cyclesHow hybrid-cloud and lift-and-shift vs. refactor strategies fit into modernization plansNutanix’s hybrid platform, Kubernetes offerings, and modular adopti...
2025-12-2246 min
Podcast de ManageEngine LATAMObservabilidad + IA: cómo mejora el rendimiento empresarialMateo Riveros , Marketing Analyst de ManageEngine, y Sharath Babu R., que es ITOM Technical Evangelist de ManageEngine India, abordaron la importancia de la observabildad en las compañías, pero sobre todo resaltaron las ventajas que la observabillidad otorga a los entornos TI. ¿Está listo? ¡Dele play!
2025-10-2011 min
KakaComputer : Weekly Guide for IT InsightsField Report - Makati: ManageEngine Expands Philippine Footprint and Enhances Cybersecurity OfferingsMakati, Philippines – November 6, 2024 - ManageEngine, a leading provider of enterprise IT management solutions, recently hosted an exclusive media lunch to discuss the future of cybersecurity in the Philippines and emerging trends shaping the country's IT landscape.
The event, held at Shang Palace restaurant in Makati Shangri-la, brought together industry experts, journalists, and technology enthusiasts to delve into critical topics. Discussion was led by Arun Kumar, the Regional Director of ManageEngine. KaKaComputer also had a podcast recording in the field afterwards which will be released.
ManageEngine, a division of Zoho Corporation, is a leading provider of IT...
2024-11-1620 min
Podcast de ManageEngine LATAM¿Qué es VLAN y cómo hacer un buen monitoreo de la misma?Hoy en día, la red de una compañía es su columna vertebral. Si se presentan inconvenientes, que pueden ir desde fallas del servicio hasta una caída total del mismo, se detienen todas las operaciones. Por este motivo, es importante hacer un seguimiento constante de la red. Dentro de este proceso de auditoría, el papel que desempeña VLAN es vital. Nuestros especialistas de ITOM de ManageEngine LATAM explican de qué trata.
Notas para el oyente:
00:04 Presentación
01:37 Introducción
02:10 ¿Qué es LAN y VLAN? ¿Cómo se diferencian?
08:24 ¿Qué tipos de servicios pueden incluirs...
2023-03-1627 min