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Manny Medina
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Get Paid with Manny Medina
Stay, Go, or Slow: The Scaling Signals Most Founders Ignore | Mark Roberge
In part 2 of this episode, Mark Roberge, Co-founder of Stage 2 Capital, former CRO of HubSpot, Harvard Business School professor, investor, and author of The Science of Scaling, joins Paid’s Manny Medina to break down the real mechanics of scaling in an AI-fueled market.They delve into execution, exploring how to decide when to accelerate, when to hold, and when to slam on the brakes. Mark also shares the Stay / Go / Slow model, founder versus VC misalignment, AI bubble dynamics, business model innovation, and why retention should be slide one in every board deck.“I have...
2026-02-26
31 min
Get Paid with Manny Medina
AI Hasn’t Changed: How to Scale Without Blowing Up
In this episode, Paid’s Manny Medina sits down with Mark Roberge, Co-founder of Stage 2 Capital, former CRO of HubSpot, Harvard Business School professor, investor, and author of The Science of Scaling, to break down what actually changes in go-to-market during an AI boom, and what absolutely does not.Mark argues that while AI is accelerating workflows, it has not rewritten the laws of scaling. Human decision-making hasn’t changed. Retention still matters. Unit economics still matter. Hiring 17 reps overnight is still dangerous.They go deep on product-market fit and why it’s not a feelin...
2026-02-19
34 min
Get Paid with Manny Medina
How ElevenLabs Scaled from 20 to 500: Building Growth Systems in a Crowded AI Market | Luke Harries
In this episode, Paid’s Manny Medina sits down with Luke Harries, Head of Growth at ElevenLabs, to break down how one of the fastest-growing AI companies in the world thinks about growth when everything is crowded, noisy, and competitive. Luke joined ElevenLabs when there were about 20 people. Today, it’s approaching 500, and pushing hard from best-in-class model to full-stack product company.Luke and Manny go deep on why traditional marketing channels are the wrong mental model, how ElevenLabs treats launches as systems, and why video quietly became their highest-leverage growth input. They also unpack hiring mistakes, why...
2026-02-11
42 min
Get Paid with Manny Medina
Meet the Man Who Left Siri to Build the Future of Voice AI
Nikola has been building voice AI since it was basically a lab experiment.Cambridge → a startup that got acquired by Apple → then straight into the deep end with PolyAI: enterprise voice agents for customer support, CX, and the brutal reality of contact centers.In this episode, Nikola and Manny go right at the parts people avoid:why voice is still the dominant interface, why contact centers are structurally broken (attrition, no-shows, “hiring as strategy”), and why the BPO model collapses the second you try to automate it.The...
2026-02-05
52 min
Get Paid with Manny Medina
The Pricing Mistake 90% of AI Founders Make
💵Monetise your AI software with credits — start free on Paid!SaaS pricing has lived in a fantasy world.For 20 years, software got to charge per seat, print margins, and ignore what the real economy has dealt with forever: variable cost, capacity, and brutal competition.This week on Get Paid, Manny Medina brings on Dimi, a pricing strategist from Simon-Kucher, to drag AI pricing back to reality. Hotels, airlines, retail, transportation… industries where pricing is a weapon, not a spreadsheet.They break down what SaaS leaders are missing as agents show up: your co...
2026-01-28
51 min
Get Paid with Manny Medina
AI Pricing Masterclass with HubSpot Founder Dharmesh Shah
💵Monetise your AI software with credits — start free on Paid.ai.Dharmesh Shah didn’t just build a SaaS company — he helped shape the modern SaaS era.As co-founder of HubSpot, he took the company from zero to public and played a central role in defining how software is built, sold, and priced. Now his focus is on what breaks when AI agents stop assisting humans and start doing the work themselves.In this episode of Get Paid, Dharmesh joins Manny Medina for a direct conversation about the next platform shift — and why it’s closer...
2026-01-21
1h 00
Get Paid with Manny Medina
Stop charging for access. Start charging for results.
Dan Griggs has seen multiple platform shifts up close. From taking Sitecore through a private equity transformation to leading finance at Intercom, he’s spent his career navigating what happens when business models break and how to rebuild them.In this episode of Get Paid, Dan joins Manny to unpack one of the biggest shifts in software right now: the move from seat-based SaaS pricing to outcome-based pricing driven by AI agents.Dan walks through Intercom’s decision to launch Fin, the AI agent for customer service, and why charging per seat stopped making sense once...
2026-01-16
57 min
Get Paid with Manny Medina
You're going to get usurped by an Al company
Maria Colacurcio built Smartsheet into a Pacific Northwest giant. Now, as CEO of Syndio, she's betting the company on a pivot from SaaS to agentic AI. And she's not looking back.In this episode, Maria walks Manny through the launch of Syndi, an AI pay expert that transforms how companies make compensation decisions. Instead of annual pay equity audits that send CFOs scrambling for remediation budgets, Syndi embeds fairness as a constraint in every offer, every promotion, every pay decision. The result: companies save millions in payroll waste while actually improving equity outcomes.Maria is...
2026-01-09
39 min
Get Paid with Manny Medina
Behind the code: meet our engineers
This episode of Get Paid is a little different.Instead of bringing on a guest, Manny sits down with the engineering team at Paid to talk about what it’s actually like to build an AI agent company in year one. No slides, no polished narratives. Just the people building the product and deciding what actually ships.The team talks through what they’re working on day to day: how Paid handles billing and cost management for agents, why the SDK is designed to stay flexible, and how features like credits, Blocks, and self serve have...
2025-12-19
57 min
Get Paid with Manny Medina
Building a company is a team sport | Ariel Harmoko (Artifact AI)
Ariel Harmoko went from three-time national racing champion to Formula 3 driver to Cambridge's youngest ML researcher, all before turning 18. On this episode of Get Paid, he tells Manny how he built Artifact AI, an accounting automation platform that's taking on a $600B industry with a two-person team and a radically different approach to vertical AI.Ariel breaks down exactly how he landed his first customers: cold-calling accounting firms he found on the Xero marketplace, armed with nothing but a Figma prototype. He explains why Artifact positions itself against offshore BPO providers rather than software competitors. And why...
2025-12-12
41 min
Get Paid with Manny Medina
I set up a series A inside my growth stage company | Matthew Scullion (Matillion)
With over $100 million in recurring revenue, data productivity company Matillion was a thriving, established enterprise. Yet CEO Matthew Scullion spotted a fundamental threat on the horizon. In this episode of the GetPaid podcast, Matthew tells host Manny Medina why he pivoted Matillion’s focus, preemptively, before the rising tide of AI disrupted both their data engineer user base, and the product itself.Matillion’s response is Maia: an AI‑powered “agentic data engineering team.”To build Maia, Scullion assembled the “Maia A‑Team,” a small, multi‑functional startup within the larger organisation. Modelled after a Series A company, the...
2025-12-05
54 min
Get Paid with Manny Medina
The LLM inflection point | Nicolas Sharp (Attio)
Manny Medina is joined by a guest who is crushing it in the world of sales technology: Nicolas Sharp, Co-founder and CEO of Attio, the AI-Native CRM. Attio's rapid growth with over 5,000 paying customers is a masterclass in strategic pivoting and catching a generational technology wave. Nicolas shares Attio's powerful growth story, which began with the difficult decision to abandon a niche CRM built for investors. They realized this strategy was a "trap" and chose to "completely start again" to capitalize on the massive technology shifts created by No-Code tools and the rise of LLMs—an inflection point that re...
2025-11-21
49 min
Get Paid with Manny Medina
The $2.7B Agent Tax Crisis | Paid x Commenda Study
Most AI founders are building in a tax gray zone they don’t even realize exists. In this episode, Paid’s Manny Medina and Arnon Shimoni sit down with Commenda’s Spencer Schneier and Sam Suechting to unpack their landmark study on AI agent taxability, which is the first of its kind to test how U.S. states classify AI agents under sales and use tax law.The takeaway: how you structure your AI business can be the difference between being taxable in 22 states or just 4.“Productivity has shifted from labor to capital. Tax systems haven’t...
2025-11-07
43 min
Get Paid with Manny Medina
We had 90 days to ship or shut down | Eric Simons (Bolt)
Eric Simons spent seven years building StackBlitz (now Bolt.new), a cloud IDE that millions of developers loved but almost nobody would pay for. After raising $22 million from Insight Partners in 2022, the company spent a year building enterprise features for customers who seemed excited. By launch in 2023, those customers had disappeared. The 2021 buying mania had created false demand everywhere. "Everyone was buying everything. By the time we delivered it, we turned around and they just weren't even there. They were not interested. So there was false demand effectively."With 18 months of runway and no clear...
2025-10-31
54 min
Get Paid with Manny Medina
NetSuite is where ERPs go to die. We're building the escape hatch | Jonathan Sanders (Light)
We invited Jonathan Sanders, CEO and founder of Light, fresh off raising their $30M A round and serving some of the fastest-growing companies in the world, to share why ERP migrations are universally hated, how his company turns 18-month implementations into one-day onboardings, and why finance teams are becoming technical writers without even realizing it.Jonathan and Manny explore the death of the traditional ERP category and the birth of smart finance platforms. From working with OpenAI months before ChatGPT launched to discovering the "student assistant" mental model that shaped Light's entire product philosophy, this episode maps...
2025-10-24
46 min
Get Paid with Manny Medina
Building Paid: $31M Raised on Confidence, Not Fear (Manny Medina, Raj Dosanjh)
Manny and Raj sit down to celebrate closing Paid's $21M seed round just 10 months after starting the company in an Airbnb with four people. This is your inside look yet at what it takes to build a company at AI speed. They unpack why Manny took a high valuation he's confident he can deliver on, how they closed the round with a 60% working demo, and the fuckton of arguing that almost tore the cofounders apart.The valuation question"I can sell 100 million of anything. So I'm not scared of 100 million. If the evaluation was 300 or...
2025-10-17
1h 01
Get Paid with Manny Medina
"You're Not Buying Software, You're Hiring a $1K Employee" (Amjad Masad, Replit)
We invited Amjad Masad, CEO and founder of Replit, fresh off raising $250M at a $3B valuation and hitting $150M ARR, to share why point solution model is dying, how his own HR person built their org chart software in 3 days (killing the need for expensive vendors), and why consumers still don't understand they're hiring employees, not buying software.Amjad and Manny explore the resurgence of the small entrepreneur enabled by AI agents. From the YouTuber doing Upwork arbitrage with Agent 3 (45 minutes, $25, full app delivered) to the VC CFO building software for other VC CFOs, this episode...
2025-10-10
46 min
The SaaS Revolution Show
From Outreach to Paid: Manny Medina on AI agents, SaaS monetisation, and building for the future
SaaStock Founder and CEO Alex Theuma speaks with Manny Medina, Co-founder and CEO of Paid (and former Founder and CEO of Outreach), about how AI is reshaping SaaS monetisation and the future of work. Manny shares his journey from scaling Outreach to $250M ARR to launching Paid, an AI-native platform built to help SaaS businesses move beyond seat-based pricing models. He explains why legacy systems are holding founders back, how to stay truly customer-obsessed, and why over half of every org chart could soon be filled by AI agents. Tune in to hear more about:: - Building a new monetisation...
2025-10-09
35 min
Get Paid with Manny Medina
The $200K legal bills that made me automate law firms (Nick Holhzherr, GitLaw)
We invited Nick Holzherr, founder of GitLaw and former contestant on The Apprentice, to dive deep into the legal industry's impending transformation. Nick shares his journey from paying hundreds of thousands in legal fees for what he discovered were essentially template documents, to building a platform that automates 90% of legal work. He breaks down the shocking economics of law firms where partners charge $2000/hour while paying juniors $100/hour to fill out standardized forms, and explains why this model is about to collapse entirely.Nick and Manny explore the broader implications of AI displacing entire professions. From the...
2025-10-03
59 min
Get Paid with Manny Medina
Price Before Product: The AI Monetization Playbook (Madhavan Ramanujam, 49Palms)
Madhavan Ramanujam stepped into the AI pricing conversation with a contrarian view: everyone is doing it wrong. As author of "Monetizing Innovation" and founding partner of 49 Palms Ventures, he's advised 250+ companies on pricing strategy. Now he's seeing founders leave millions on the table by using outdated SaaS playbooks for AI products.> "Your moat is monetization and GTM. Can you get products in the hands of many people? Can you make it stick? And will they pay for the value?"His message is clear: the two-year coding head start you're banking on is worthless. In the...
2025-09-26
58 min
Get Paid with Manny Medina
“VCs wanted us to build an LLM. We said no” | John Sabino (LivePerson)
John Sabino stepped into LivePerson as CEO facing a perfect storm: financial distress, harsh investor criticism, and a company that had "lost its way" trying to build the world's best LLM. Within weeks, major investors were telling him his strategy wouldn't work and that the company wasn't mentioned in critical industry reports."You have to have the wherewithal and the courage to say, I'm not doing that. I'm going to try this first."His response was to refocus on LivePerson's core strength - 30 years of orchestration expertise - while pioneering what became an industry standard...
2025-09-19
50 min
Whispered Hiring
Whispered Hiring with Manny Medina - Co-Founder & CEO @ Paid
In this episode of How I Hire, Andy Mowat speaks with Manny Medina, Co-Founder & CEO of Paid (an AI agent monetization platform), about dismantling the traditional SaaS hiring playbook that helped define his previous company, Outreach. After scaling Outreach to over 1,000 employees and hundreds of millions in revenue, Manny reveals why he's now refusing to hire senior executives and instead building Paid with a radical junior-first, contractor-heavy approach. His contrarian insights challenge twenty years of VC-backed wisdom about org structure, talent evaluation, and the fundamental economics of building software companies in the AI era. Topics discussed: Why the...
2025-09-17
44 min
Riding Unicorns: Venture Capital | Entrepreneurship | Technology
Building Outreach to a $4bn unicorn and helping AI agents get paid with Paid.ai - Manny Medina, Co-Founder & CEO @ Paid.ai
This week on Riding Unicorns, we’re joined by Manny Medina, the visionary founder behind Outreach — the $4B sales engagement unicorn — and now co-founder & CEO of Paid.ai, a startup pioneering how AI agents get priced, paid, and scaled.We dive into Manny’s remarkable journey from zero to $250M+ ARR with Outreach, the gritty early days of selling door-to-door with no cash, and how he turned that experience into a masterclass in category creation. Now, with Paid.ai, Manny is laser-focused on building the financial stack that will power the next wav...
2025-09-17
49 min
Conscious VC
Vulnerability & Growing as a Leader with Outreach Founder Manny Medina
In this episode, Outreach Founder & CEO Manny Medina shares how he and his team have not only built a company that delights its users, but also allows employees to bring their full selves to work. He discusses his perspective on conscious leadership, practicing radical honesty with oneself and teammates, the importance of vulnerability, learning to speak your users’ love languages and more. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
2025-09-17
48 min
Get Paid with Manny Medina
ChatGPT is going to sell you therapy | Ethan Ding (TextQL)
The Enterprise AI Reckoning Has ArrivedThe AI spending party is over. Ethan reveals that public companies went on unprecedented buying sprees in 2024, with procurement teams purchasing up to 500 different AI tools in a single year. Now comes the hangover - these same companies have instituted total bans on new AI vendors and are mandating 50% cuts before they'll even take another meeting."We bought 500 pieces of AI software in the past year. We have a total ban on new vendors whatsoever. We have to cut at least 250 of it before we even have conversations ever...
2025-09-12
41 min
Get Paid with Manny Medina
SaaS Revenue Bloodbath Is Coming | Rob Litterst (PricingSaaS)
Rob Litterst is on a pricing island, and it's about to get very crowded. After watching traditional SaaS companies fumble with AI pricing, he's going full-time on PricingSaaS to shepherd the entire industry through what he calls "a really interesting rat's nest of questions." The biggest confusion? Everyone thinks agent pricing means outcome pricing. Spoiler: it doesn't.The Seat-Based Apocalypse Is HereRob's take on the death of traditional SaaS expansion is brutal and honest: "Seats are not an expansion lever anymore."The math is simple and terrifying for legacy SaaS. Startups now...
2025-09-05
38 min
Get Paid with Manny Medina
AI is better than Love Island | Ashu Garg and Jaya Gupta (Foundation Capital)
You know something fundamental is shifting in tech when the drama between startups and their AI providers becomes more entertaining than reality television. That's exactly where we found ourselves in this conversation with Foundation Capital partners Ashu Garg and Jaya Gupta."This is better than Love Island. I love this shit. Like the gossip and the intricacies of like the people itself. It's amazing."Manny wasn't wrong. The Cursor pricing saga - where a startup's infrastructure provider started building a competing product, leading to poached PMs, revoked discounts, and user revolts - is just one...
2025-08-29
42 min
Get Paid with Manny Medina
Will Bots Buy From Bots at $10K? | Maruthi Medisetty (Blue AI)
Subscribe on https://podcast.paid.aiMaruthi Medisetty thinks your sales enablement team is wasting 50 hours a week, and he's built AI agents to prove it. After watching reps practice with AI for 60-75 minutes straight (when they won't even spend 30 with their managers), he's got some contrarian takes on why humans will always close the big deals, how to charge 10% of the value you deliver, and why companies pay McKinsey millions just to have someone to blame.The 50-Hour Week Nobody Talks AboutFive enablement people reviewing 10 calls each per week equals 50...
2025-08-22
42 min
Get Paid with Manny Medina
Infinite markets: We don't optimize for COGS | Christopher O’Donnell (Day.ai)
Show page: https://go.paid.ai/podcast-s2e14Christopher O'Donnell just built what might be the most technically brutal CRM ever attempted. After two years and two million lines of code connecting Gmail APIs, Google Calendar, and meeting transcripts into a preprocessing engine that actually works, he's got some spicy takes on AI economics, the coding tool wars, and why the universe might be conspiring in your favor.The "Total Piece of Cake" Preprocessing HellChristopher's favorite response when competitors think they can copy Day.ai's approach: "Good luck. Have fun. I'm here...
2025-08-15
40 min
Get Paid with Manny Medina
The Death of Traditional Startup Scaling | Amos Bar-Joseph (Swan)
The venture capital model is dying, and Amos Bar-Joseph has the data to prove it. After selling two previous startups, he's now building Swan AI with an audacious goal: $30 million in revenue with just three people by 2025. The kicker? Over 50 VCs have approached him, not because he needs money, but because they're desperate to understand how autonomous businesses will reshape their entire industry.The Three-Function Business ArchitectureTraditional startups have bloated org charts with misaligned incentives. Amos stripped it down to three core functions:"An autonomous business don't have 10 different roles under the...
2025-08-08
47 min
Get Paid with Manny Medina
Getting Customers to Pay Before You Code | Pukar Hamal (SecurityPal AI)
When enterprise deals die at the finish line because of a 200-page security questionnaire, you know there's a billion-dollar problem hiding in plain sight. SecurityPal founder Pukar Hamal turned that pain into a service-as-software business that hit $2 million in revenue before building any actual software.The Pain That Creates Billion-Dollar MarketsPicture this: you're about to close the deal that changes your company's trajectory. The champagne is ready. Then boom - instead of DocuSign, you get 200 pages of security questionnaires:"We were like ready to pop champagne bottles. And so, you know, we...
2025-08-01
34 min
Get Paid with Manny Medina
AI Agents Will Eat Everything | Jack Altman (Alt Capital)
Is venture capital broken, or are we just doing it wrong? Jack Altman brings a rare founder-turned-VC perspective after scaling Lattice to $3 billion and stepping back as CEO while on top. Now managing Alt Capital with investments in Figma, Rippling, and Flexport, Jack delivers brutal honesty about what's really happening in startup investing.The Dating Analogy That Changes Everything Jack compares investor-founder relationships to dating - and the analogy is disturbingly accurate:"I think it is a little bit like dating. Even your cherished execs come and go faster than preferred board members."...
2025-07-25
45 min
Get Paid with Manny Medina
Why AI Won't Kill Salesforce | Aaron Levie (Box)
Are we in the iPhone moment of AI, or are we still building janky mobile apps? Box CEO Aaron Levie brings 15+ years of enterprise software experience to break down the biggest questions facing SaaS companies today. From pricing models to regulatory risks, this conversation goes deep on what's actually happening behind the AI hype.The Great AI Pricing ExperimentEvery software company is scrambling to figure out how to monetize AI agents. Do you charge by seats, tokens, outcomes, or some hybrid model? Levie reveals the chaos happening in boardrooms:"There's no board...
2025-07-18
48 min
Get Paid with Manny Medina
The BPO Boss: Humans Are Going Premium | Bryce Maddock (TaskUs)
We sit down with Bryce Maddock, CEO of TaskUs (60,000+ employees, $1B+ revenue), who delivers the most honest take you'll hear about AI's impact on the service industry. As one of the world's largest BPOs navigating the AI transition, Bryce pulls no punches about automation claims, job displacement, and what's really happening behind the headlines.Bryce exposes the disconnect between public AI claims and private reality:"I see metrics where it's like, hey, We've automated 60, 70, 80% of our customer support. And I'm in the background being like, well, we still have the same number of humans. So...
2025-07-11
45 min
Get Paid with Manny Medina
"You almost have to erase everything you learned in the 2010s" | Kellan Carter (FUSE)
We sit down with Kellan Carter, General Partner at FUSE, where he pulled back the curtain on what's really happening in AI investing, revealing why traditional SaaS metrics are misleading and how a new generation of founders is building completely different businesses.The Revenue Quality Crisis Nobody Talks About"For the last year, this came up in every single board meeting: how do I evolve my pricing?". Yes, founders chase vanity metrics, but the underlying unit economics are falling apart. Companies love their biggest customers but are losing money on them - a classic case o...
2025-07-04
44 min
Heavybit Podcast Network Master Feed
Platform Builders - Ep. #9, Manny Medina Explains: What the F Is an AI Agent?
In episode 9 of Platform Builders, Christine and Isaac sit down with Manny Medina, founder and CEO of Paid, to unpack the tectonic shift happening in software. From the rise of AI agents that autonomously perform tasks, to the death of seat-based pricing, and why ARR and SaaS metrics just don’t make sense anymore—Manny makes a compelling case that we’re entering a new era. If you're building, investing in, or working with AI-native companies, this is essential listening.
2025-07-01
47 min
Heavybit Podcasts
Ep. #9, Manny Medina Explains: What the F Is an AI Agent?
In episode 9 of Platform Builders, Christine and Isaac sit down with Manny Medina, founder and CEO of Paid, to unpack the tectonic shift happening in software. From the rise of AI agents that autonomously perform tasks, to the death of seat-based pricing, and why ARR and SaaS metrics just don’t make sense anymore—Manny makes a compelling case that we’re entering a new era. If you're building, investing in, or working with AI-native companies, this is essential listening.The post appeared first on Heavybit.
2025-07-01
47 min
Platform Builders
Ep. #9, Manny Medina Explains: What the F Is an AI Agent?
In episode 9 of Platform Builders, Christine and Isaac sit down with Manny Medina, founder and CEO of Paid, to unpack the tectonic shift happening in software. From the rise of AI agents that autonomously perform tasks, to the death of seat-based pricing, and why ARR and SaaS metrics just don’t make sense anymore—Manny makes a compelling case that we’re entering a new era. If you're building, investing in, or working with AI-native companies, this is essential listening.The post appeared first on Heavybit.
2025-07-01
47 min
Get Paid with Manny Medina
Will AI Agents Kill Customer Service Jobs? | Alexander Matthey (Parloa)
We sit with CTO and co-founder of Parloa, Alexander Matthey, where he's building the AI agents that promise to revolutionize how businesses interact with their customers. Unlike the doomsday prophets predicting mass unemployment, Matthey paints a more nuanced picture of what's coming.In our latest podcast episode, we dive deep into the transformation of customer service, the survival strategies for BPOs, and why building the "Ferrari" of AI platforms matters more than ever.The Speed Game Has Changed ForeverStarting a company in AI isn't like starting one in fintech or beauty tech...
2025-06-27
35 min
The PeerSignal Podcast
How to win in the Agent Economy w. Outreach's $4B founder, Manny Medina
Manny Medina built Outreach from $0 to $4B+. He created the sales engagement category by riding the SaaS wave from 2014 - 2024. Now he's on the cutting edge of a new wave: The Agent Economy.While most of us are in the fog of AI war, Manny has inspiring clarity on what this new world will look like, why, and how to win in it. That’s what we cover in this episode. If you care about winning with AI, it's a must-listen.What you'll learn in our conversation: * Ho...
2025-06-26
49 min
Get Paid with Manny Medina
Hard is a moat | Max Altschuler (GTMFund)
We hosted Max Altschuler, founder of Sales Hacker and GTMfund in our studio to talk about how AI is fundamentally reshaping go-to-market strategies and why he thinks most GTM software companies are in trouble.After a near-death experience, Max made a radical life change - selling his dream home in Scottsdale and going "asset light" to prioritize nature and lifestyle over traditional success metrics. As he explains:"I really am just the happiest person when I'm in nature. I'm a better father, partner, friend, and I'm better at my job. Like I need to be...
2025-06-20
46 min
Get Paid with Manny Medina
Will AI Kill the SDR or Just Make Them Smarter? | Adam Schoenfeld (Keyplay)
We sat down with Adam Schoenfeld, co-founder and CEO of Keyplay, to explore how AI is transforming account selection and go-to-market strategies. Adam has taken his years of experience building Simply Measured and turned it into solving one of B2B's most persistent problems: figuring out which companies to actually sell to.While everyone else is trying to use AI to spam more people, Adam sees a different future. "The biggest trap that a lot of people are falling into is they're seeing this as kind of a volume game. The best people are gonna use it...
2025-06-13
31 min
Get Paid with Manny Medina
AI is Making Sales Teams MORE Important, Not Less | Sahil Mansuri (Bravado)
In this eye-opening episode of Get Paid, I spoke with Sahil Mansuri, founder and CEO of Bravado, about how AI is dramatically reshaping the landscape of sales and recruiting but not in the way most people think.While many SaaS companies are seeing their business models threatened by AI's ability to automate human work, Bravado is experiencing the opposite effect. As Sahil explains, "Because we were in recruiting and what we did was more services heavy than software heavy, venture capitalists used to be less excited about our business." However, the rise of AI has transformed Bravado's...
2025-06-06
40 min
Get Paid with Manny Medina
$15 Trillion Mortgage Industry Being Disrupted By AI | Jim Cutillo (Alpha7x)
In the latest episode of Get Paid, I had the pleasure of speaking with Jim Cutillo, a 30-year veteran of the mortgage industry and founder of Alpha7x. His company is transforming mortgage lending with AI agents that cut costs and streamline the entire process.If you've ever bought a home, you know the mortgage process can be a nightmare. What you might not know is that it's actually getting worse, not better.Jim shared a startling revelation: despite decades of technological advancements, the mortgage industry has become less efficient. "The cost today is at...
2025-05-30
30 min
Get Paid with Manny Medina
Building a $1B Company with Only 100 Employees | Elias Torres (Agency)
Elias Torres, founder of Agency and formerly Drift (which sold for $1.2B), joins us to explain why he considers that exit his "biggest failure" and how he's reimagining business building in the age of AI with his new company, Agency.The Billion-Dollar Failure That Wasn'tDespite selling Drift for $1.2 billion, Elias surprisingly calls it his "biggest failure." Why? Because his ambition was to build a $30 billion company that would go public:"My mind for Drift was we were gonna build a $30 billion company. We were gonna take it IPO... And...
2025-05-23
35 min
Get Paid with Manny Medina
Is Controversy the Secret to Winning in AI Sales? | Jaspar Carmichael-Jack (Artisan)
Jaspar Carmichael-Jack, Artisan's CEO, revealed his controversial strategy: deprioritizing everything except their main AI outbound agent, Ava.Why focus solely on outbound when everyone's building multi-product AI companies?Jaspar's explanation cuts through the typical startup playbook:"We have a lot of product service area to cover that we haven't covered yet. And we've seen with every incremental release we've done so far, customer outcomes just explode every single time”."I feel like we have to earn the right to [build multiple products] before we can just go multi-product im...
2025-05-14
31 min
Get Paid with Manny Medina
Agent Talk #11 - Nick Mehta (Gainsight) - Most SaaS companies will die in the AI revolution
Nick Mehta, Gainsight’s CEO, didn't mince words in our latest conversation. He says the entire enterprise software model we've built over the past 20 years is fundamentally broken.What doesn’t work about SaaS anymore?The model that made Salesforce, Workday, and countless others into tech giants? According to Nick, it doesn't work anymore:"We bring in data from disparate systems, we use some kind of ETL to combine it, we have rules that say if this, then that, we have workflow for humans to take action, and then reports for managers. I argu...
2025-04-30
37 min
Revenue Renegades
Building the Future: Manny Medina on AI Agents, Leadership, and Innovation
In this episode of Revenue Renegades, Doug Camplejohn interviews Manny Medina, founder of Paid.ai and former CEO of Outreach. Manny shares his journey from scaling Outreach to founding Paid.ai, a company tackling monetization challenges for AI agents. He dives into the evolving landscape of agentic technologies, the importance of interoperability, and how vertical AI agents are revolutionizing industries like healthcare and supply chain. Manny also reflects on leadership lessons, the role of AI in reshaping sales workflows, and his personal philosophy on alignment and innovation. Tune in for insights on building impactful businesses and the future of...
2025-04-28
46 min
Training Data
Pricing in the AI Era: From Inputs to Outcomes, with Paid CEO Manny Medina
Former Outreach CEO Manny Medina discusses his new company Paid, which provides billing, pricing and margin management tools for AI companies. He explains why traditional SaaS pricing models don’t work for AI businesses, and breaks down emerging approaches like outcome-based and agent-based pricing. Manny shares why he believes focused AI applications targeting specific workflows will win over broad platforms, while emphasizing that AI companies need better tools to understand their unit economics and capture more value.Hosted by Pat Grady and Lauren Reeder, Sequoia CapitalMentioned in this ep...
2025-04-22
45 min
Get Paid with Manny Medina
Agent Talk #10 - Anshul Gupta (Actively) - Real Relevance, Not Lazy AI Personalization
In our latest episode, we talk with Anshul Gupta, who recently raised $22.5M from Bain Capital and First Round Capital for Actively.Our favorite takeaways:* Personalization at scale is actually "laziness at scale": "The amount of emails I got saying 'Anshul, congrats on your recent funding round' followed by a totally unrelated value proposition... if you're looking at thin logic like 'someone raised funding, throw them in a sequence,' that's not working anymore."* Top performers do less, not more: "When you sit down with the best reps, they're not the ones doing...
2025-04-11
19 min
Get Paid with Manny Medina
Agent Talk #9 - Doreen Huber (EQTV) -We're Rethinking SaaS
In a candid conversation at Paid’s launch party, EQT Ventures investor Doreen Huber shared her razor-sharp perspective on what’s working in AI agent investing, why traditional SaaS is losing ground, and what founders need to bring to the table to secure funding in this new era.Our favorite takeaways:* SaaS is no longer the focus to the B2B Software team at EQT Ventures:"My team is not investing in traditional SaaS anymore. Our strategy is to go for agentic, AI-native companies, and we tend to disqualify what doesn’t fit that bucket."...
2025-04-03
31 min
Get Paid with Manny Medina
Agent Talk #8: Amos Bar-Joseph (Swan) - The 10M ARR per employee dream with AI
In our recent conversation with Amos Bar-Joseph, CEO and co-founder of Swan AI, he shared his radical vision for the future of business: autonomous companies achieving $10M ARR per employee through strategic AI implementation. Beyond the typical AI hype, Amos details a practical roadmap for companies looking to scale with minimal headcount.Here are the key insights from our discussion:The autonomous business revolution* The next 5 years belong to SMBs: "We believe that the next five years are the year of the SMB, the year of the small business, small lean teams that...
2025-04-01
26 min
Get Paid with Manny Medina
Agent Talk #7: Pat Grady (Sequoia) - What actually works in AI startups
In a recent deep dive with Sequoia Capital partner Pat Grady, he shared surprising insights about what separates winning AI companies from the rest, and challenged conventional wisdom about AI moats, pricing models, and what investors truly value.Our favorite takeaways:* Building AI companies is just building a company. It’s 95% the same and people problems still dominate* Trust is the critical design pattern most AI companies miss. Users need to see how you arrive at your results* Most AI products achieve 80% functionality quickly, but the final 20% takes 5-10x longer an...
2025-03-26
33 min
Get Paid with Manny Medina
Agent Talk #6: Wade Foster (Zapier) - Why Zapier Sacrificed Millions to Earn Millions
Wade Foster, co-founder and CEO of Zapier, shares how they completely revamped their pricing model - and actually REDUCED revenue in the short term - to drive explosive long-term growth.Since launching in 2011, Zapier has grown to help millions connect their apps without code, reaching a valuation over $5B with minimal VC funding. Their recent pricing change offers fascinating insights for SaaS founders.Key takeaways:* Zapier eliminated their dual-metric pricing (Zaps + Tasks) to simplify the customer experience* They made unlimited Zaps available on all plans - removing a major friction point
2025-03-13
30 min
Get Paid with Manny Medina
Agent Talk #5: Mickey Haslavsky (Enso) - SaaS is Dead, Long Live $49 AI Agents
Manny hosts Mickey Haslavsky of Enso, who's flipping the script on AI agents in the most refreshing way.Mickey says their mission at Enso is to reduce the prices of services, just in general, for small businesses.While lots of AI companies chase enterprise dollars or build complex multi-agent systems, Mickey's team is printing money with a simple contrarian approach: deliver "good enough" AI agents to small businesses at a flat $49/month.Some key insights from our conversation:* "SaaS is pretty much dead... some of the agents that we're building, you...
2025-03-05
28 min
Get Paid with Manny Medina
Agent Talk #4: Rob Litterst (PricingSaaS) - SaaS Pricing is Dying as AI Agents Are Eating The World
Rob Litterst (HubSpot exec & SaaS pricing guru) just dropped some mind-blowing insights about how AI is completely disrupting traditional software business models. Whether you're building AI products or just trying to stay ahead of the curve, this episode is packed with spicy takes on where the industry is headed.Three explosive themes that'll blow your mind:* The Death of Per-Seat Pricing: The old way of charging per user is getting absolutely demolished by AI agents. Rob breaks down how companies are being forced to evolve or die as AI native startups come gunning for their...
2025-02-26
27 min
Collin Cadmus Podcast
Growing Outreach to $300 Million and AI Agents w/ Manny Medina, Founder of Outreach
Hello and welcome back to the Collin Cadmus Podcast. Today I’m joined by Manny Medina. Manny received his bachelors degree in computer engineering before attending University of Pennsylvania and Harvard University for his MBAs. He then worked in Product Management at Amazon and Business Development at Microsoft before serving as CEO for GroupTalent, but you know him best as the Founder & CEO of Outreach where he served for the past 11 years. With all that experience in the rear view, I’m excited to get his thoughts on all that’s changing in B2B sales...
2025-02-13
40 min
Get Paid with Manny Medina
Agent Talk #3: Shawn Harris (Coworked) - How Coworked Solved The Impossible
"35% of projects fail, and the numbers haven't budged in 20 years."That's what kept Shawn up at night before founding Coworked. After two decades in project management, he'd seen every methodology, tool, and framework come and go - yet the fundamental problems remained stubbornly unchanged.Shawn is building an AI project manager that could transform how work gets done. But not by replacing humans - by unleashing them.Harmony, Coworked's AI agent is rewriting the rules of project management. While most AI companies are focused on chatbots and automation, Coworked is tackling something far...
2025-02-13
23 min
Get Paid with Manny Medina
Agent Talk #2: Kelly Waldher (Zendesk) - How Zendesk Disrupted Itself
Zendesk's journey isn't just another AI adoption story - it's a masterclass in how even enterprise companies can reinvent themselves in the age of AI.While others rushed to add AI features, Zendesk took the bold step of completely reimagining their business model.What's fascinating is how they navigated the classic innovator's dilemma: "It's one thing to understand it, it's another thing to be in it and live it," as Kelly puts it.They didn't just add AI - they fundamentally changed how they deliver and capture value.Think about their...
2025-02-05
24 min
Get Paid with Manny Medina
Agent Talk #1: Victor Riparbelli (Synthesia) - Beyond the Avatar: Building a $1B AI Video Platform
Synthesia's success wasn't about chasing the latest AI trends, but about solving real business problems with a relentless focus on enterprise-grade features and workflows.In this first episode, Manny talks to Victor Riparbelli, founder and CEO of Synthesia that raised $180M in Series D.What's fascinating is how Synthesia navigated the classic enterprise software challenge: balancing the "wow factor" with sustainable business value.While most AI companies get caught in the "sugar high" of viral demos, which is why we’re seeing massive churn problems right now. Synthesia on the other hand focused on...
2025-01-28
35 min
The Learning Corner by Precursor
Episode #15: Andrea Funsten, Robert Vinall, Manny Medina
In this episode of The Learning Corner, the conversation opens with a warm welcome, setting the stage for an exploration of transparency in venture capitalists' investment memos. The discussion then transitions to a presentation on the lessons learned from mistakes of omission in investing, offering valuable insights into recognizing and avoiding missed opportunities. The episode also delves into a LinkedIn post discussing the intersection of SaaS founders, AI, and evolving business models, highlighting the innovative ways these elements are reshaping the industry. Why Venture Capitalists Rarely Share Investment Memos by Andrea Funsten Mistakes of Omission by Robert Vinall Sorry...
2025-01-17
19 min
Revenue Reinvention: New Pathways to Profitability
The Customer-Centric Path to Revenue with Manny Medina of Outreach
This episode features an interview with Manny Medina, Executive Chairman of Outreach.Manny shares his strategies for driving revenue growth by focusing on ideal customers, maximizing growth within existing segments, and the importance of leadership agility. This episode dives deep into Manny’s customer-centric philosophy, including finding empathy in identifying pain points, and transforming challenges into innovative revenue streams.About Manny:Manny co-founded Outreach in 2014 and built the company from a Seattle-based startup to a global sales technology leader with more than 6,000 customers. He pioneered the Sales Execution category and from day one, be...
2024-09-04
43 min
Revenue Reinvention: New Pathways to Profitability
The Customer-Centric Path to Revenue with Manny Medina of Outreach
This episode features an interview with Manny Medina, CEO of Outreach.Manny shares his strategies for driving revenue growth by focusing on ideal customers, maximizing growth within existing segments, and the importance of leadership agility. This episode dives deep into Manny’s customer-centric philosophy, including finding empathy in identifying pain points, and transforming challenges into innovative revenue streams.About Manny:Manny co-founded Outreach in 2014 and built the company from a Seattle-based startup to a global sales technology leader with more than 6,000 customers. He pioneered the Sales Execution category and from day one, bet on ar...
2024-09-04
43 min
The Revenue Formula
+$100M & how Outreach got there
A pivot. One motion - and relentless focus. That's just some of the ingredients Manny Medina shared on how Outreach grew to $100M and beyond.In the episode we get into:(00:00) - Introduction (02:13) - Meet Manny (03:45) - Outreach's first motion: Outbound (09:30) - Outbound isn't dead (12:22) - AI changing the outbound game (16:14) - Scaling at 0, $10M and $100M (19:59) - You don't scale to enterprise. You turn into an enterprise machine (22:12) - Narrowing your ICP (23:25) - Kicking in the inbound engine at $50M (26:44) - A competitive category (29:51) - Lessons from Outreach's internationalization strategy (32:20) - Deciding to...
2024-03-21
42 min
AI to ROI (fka Metrics that Measure Up)
The Future of Sales Execution - with Manny Medina, Founder and CEO Outreach
Manny Medina, the founder and CEO of Outreach discusses the state of B2B Sales, the future of sales execution software and how AI will impact both.Manny shares the Outreach vision is to unlock the full potential of B2B Sales professionals and to unlock the selling potential of every seller.During this episode, we discuss the following topics:State of B2B Sales and productivity heading into 2024The increased need for adding value in each buyer interactionThe metrics to measure sales productivity increaseThe potential impact of AI on B2B Sales
2024-01-23
34 min
Technologist of the Month
Episode 38- Workflow Wizardry: Outreach's CEO Manny Medina on Aligning AI Ambitions with Sales Success
Serving as Outreach's CEO since 2014, Manny Medina co-founded the company and played pivotal roles at Amazon's AWS and Microsoft's mobile division, contributing significantly to revenue growth. With an MBA from Harvard and a Masters in Computer Science from the University of Pennsylvania, his leadership style is defined by transparency and innovation. On The Menu: 1. Consolidating sales tools: Simplifying tasks for sales reps 2. Efficiency enhancement: Aligning workflows for optimal client interactions 3. Leadership synthesis: Medina's blend of Amazon and Microsoft strategies 4. Pioneering sales execution platforms...
2023-12-19
15 min
Marketer of the Month
Episode 154- Workflow Wizardry: Outreach's CEO Manny Medina on Aligning AI Ambitions with Sales Success
Serving as Outreach's CEO since 2014, Manny Medina co-founded the company and played pivotal roles at Amazon's AWS and Microsoft's mobile division, contributing significantly to revenue growth. With an MBA from Harvard and a Masters in Computer Science from the University of Pennsylvania, his leadership style is defined by transparency and innovation. On The Menu: 1. Consolidating sales tools: Simplifying tasks for sales reps 2. Efficiency enhancement: Aligning workflows for optimal client interactions 3. Leadership synthesis: Medina's blend of Amazon and Microsoft strategies 4. Pioneering sales execution platforms...
2023-12-18
15 min
Grit
#151 CEO Outreach, Manny Medina: 10M or Die
Guest: Manny Medina, CEO of OutreachIn its Seattle headquarters, the sales execution platform Outreach has at least one wall covered in AI diagrams and architectural flows. CEO Manny Medina says that’s because he believes “there’s no world in which reps don’t have an assistant the way that coders do.” The AI revolution has also given Manny — who got his M.A. in computer science at Penn — a chance to be more hands-on than your average CEO of a $4 billion company. “I try not to think myself as a CEO,” he says. “I try to think myself as a...
2023-08-14
1h 06
The GTMnow Podcast
GTM 46: "Rest at the End, Not in the Middle" with The CEO and Co-Founder of Outreach, Manny Medina
Manny Medina is the CEO and Co-Founder at Outeach. Prior to Outreach, Manny was employee number three on Amazon's AWS team, and led the Microsoft mobile division from launch to $50M in annual revenue. He holds an MBA from Harvard and a Masters in Computer Science from the University of Pennsylvania.What You Will Learn:How to stay driven and motivated while building a multi-billion-dollar company.The importance of staying small in headcount as you begin to scale.Finding product-sales fit as fast as you can as a first-time founder.Manny shares his first...
2023-06-27
44 min
The Times Tech Podcast
Outreach’s Manny Medina: “Most founders give up too soon”
The Sunday Times’ tech correspondent Danny Fortson brings on Manny Medina, chief executive of Outreach, to talk about how artificial intelligence is invading the sales business (2:30), why it will enhance humans (6:10), growing up farming shrimp in Ecuador (7:45), communism (9:30), coming to America (11:45), his original startup idea, and abandoning it (14:50), why his capitalist life does not conflict with his communist upbringing (18:50), what is happening in the economy (21:30), moving from a tiny apartment (25:20), and the power of belief (32:00). Hosted on Acast. See acast.com/privacy for more information.
2023-05-26
34 min
The Business Leader Podcast
Manny Medina: Building a billion-dollar company from a unicorn founder
This week's guest on The Business Leader Podcast is Manny Medina, the co-founder and CEO of Outreach, a Seattle-based sales tech company that reached unicorn status in 2018 and is valued at $5bn. He has previously held positions as CEO at the hiring platform GroupTalent and Director of Business Development for Microsoft.We talk to Manny about the secrets to facing adversity as a CEO, how he scaled a billion-dollar company, and the importance of product-market fit to success.Here's what we discussed:Can you tell us a bit about...
2023-02-08
38 min
Sit Down Startup
[$4.2B Valuation] Outreach’s Founder & CEO, Manny Medina on nailing the basics
When sales software company Outreach began back in 2014, there were three people making the amount of sales a team of 20 would. Today, they have 1,000 employees across the world and over 5,000 customers. We were joined by Co-Founder & CEO Manny Medina to discuss: Encouraging your employees to be high performers in and outside the organization Using feedback to understand what you’re doing right and where you can improve The importance of prioritizing customer retention before expansion AWS: Get $5k in AWS Activate credits With AWS Activate, startups get access to the resources they need to qui...
2022-05-11
18 min
TD Cowen Insights
Conversation with Terremark Co-Founder and Current Cyxtera Chairman Manny Medina
Recorded on 12/20/21 In this episode Cowen’s Communications Infrastructure and Telecom Services analyst Colby Synesael spoke with Cyxtera’s Chairman Manny Medina about the founding of Terremark and the opportunity for Cyxtera to fill the void in the publicly traded data center market. For Disclosures, click here bit.ly/3cPHkNW https://go.td.com/PodcastDisclosure Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
2022-01-07
40 min
The Hiring Enablement Podcast
Outreach's Manny Medina on Imposter Syndrome, Winning The Talent War, And Running Outreach Like a Well-Drilled Soccer Team
In episode 6 of The Talent Intelligence podcast, Solutions Driven's Global Head of Business Growth Nicki Paterson sat down with Manny Medina, CEO of Outreach, soccer fanatic, and a man who feels his business in his bones.From organising his elementary school football squad for success, to heading up cutting edge projects at Amazon, Manny has always known how to get the best from his teams. Now, as funder and CEO at unicorn, Outreach, Manny is one of the leading figures in the SaaS business. In this episode we discuss:The challenges of be...
2021-10-19
54 min
Skin in the Game VC Podcast
Manny Medina - Master of Reinvention
Have you ever wondered what it takes for a young immigrant to truly achieve the American dream? Well, you might just be able to learn a thing or two from Manny Medina’s story. After emigrating to Miami as a young teen and—as he puts it—surviving high school, Medina was able to develop a unique and valuable perspective on the US-Latin American market. From his jetsetting early years as a CPA at PricewaterhouseCoopers, to his time in Kuwait helping rebuild after the liberation, to creating network access points while the internet was still in its infa...
2021-09-14
31 min
Skin in the Game VC Podcast
Manny Medina - Master of Reinvention
Have you ever wondered what it takes for a young immigrant to truly achieve the American dream? Well, you might just be able to learn a thing or two from Manny Medina’s story. After emigrating to Miami as a young teen and—as he puts it—surviving high school, Medina was able to develop a unique and valuable perspective on the US-Latin American market. From his jetsetting early years as a CPA at PricewaterhouseCoopers, to his time in Kuwait helping rebuild after the liberation, to creating network access points while the internet was still in its infa...
2021-09-14
31 min
The American Dream with Elias Torres
Founder Lessons (With Outreach's Manny Medina)
Getting more at-bats. Making connections. Pitching investors. Building capital. Playing the long game. This episode of The American Dream is all about the lessons that Elias and his guest Manny Medina (CEO of Outreach) have learned as Latinx founders. Like this episode? Please leave a ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ review and share the pod with your friends. You can connect with Elias on Twitter @eliast @DriftPodcasts.For more learnings from Elias, check out his quarterly newsletter, The American Dream. You can subscribe at https://www.drift.com/insider/learn/newsletters/american-dream/
2021-06-29
53 min
The Jake Dunlap Show
Perseverance: Lessons From Manny Medina's Journey
Takeaways~ Manny went for the opportunities that were presented and available resources with the determination that carried him from being a shrimp harvester in Ecuador to a student in America to now the CEO of Outreach~ He could not continue on the normal route that was predestined for him in his country or parental expectations; he stayed on a narrow path to achieve academic and career praise~ He understood that he had to try stuff that was outside of his bubble if he would ever consider himself a entrepreneur~ Manny’s ex...
2021-06-24
56 min
Conscious VC
Vulnerability & Growing as a Leader with Outreach Founder Manny Medina
In this episode, Outreach Founder & CEO Manny Medina shares how he and his team have not only built a company that delights its users, but also allows employees to bring their full selves to work. He discusses his perspective on conscious leadership, practicing radical honesty with oneself and teammates, the importance of vulnerability, learning to speak your users’ love languages and more.
2021-06-11
48 min
The BreakLine Arena
Manny Medina: Grit, Growth, and Scaling Outreach
Join us in The BreakLine Arena for a truly inspiring conversation with Manny Medina, CEO and Co-Founder of Outreach.io. In this episode Manny shares how his journey as a first-generation immigrant instilled in him an unshakeable grit, and ultimately prepared him to lead a billion dollar AI-based sales engagement company. Manny co-founded Outreach in 2014 and now serves as CEO. Prior to Outreach, Manny was employee number three on Amazon’s AWS team, and led the Microsoft mobile division from launch to $50M in annual revenue. He holds an MBA from Harvard and a Ma...
2021-05-25
43 min
Being Fuerte. It’s Time to Speak!
Interview with Manny “Ak-47” Dunham
Listen to a great conversation amongst trainer friends. Manny “The Ak-47” Dunham is Seattles professional boxer. Specializing in metabolic training and outdoor bootcamps in the Fremont area. And follow him @knockemoutfitness https://www.instagram.com/knockemoutfitness/https://www.knockoutseattle.com also coaches at titleboxing.com and classes at seattle central college.Let us know if you have any questions. @fuertefitness
2021-03-09
1h 22
The Revenue Engine
Product Differentiation and Customer Success with Manny Medina, CEO & Co-Founder of Outreach
This episode is brought to you by Growth Forum - sign up for 30-days free, use the code: GROW30In our inaugural episode, Rosalyn is joined by the incredible Manny Medina — CEO and Co-Founder of Outreach. Outreach is a sales enablement company that is valued at over $1.3b — but it wasn't always that way.Before becoming one of the most recognizable SaaS unicorn's in the market today, Outreach was only a few months away from wrapping up.So what had to change? Sit back and enjoy this week's episode as Manny share...
2021-02-15
45 min
Beyond the Blue Badge
Wrangling a unicorn with Manny Medina (Pt. 2)
Building and managing a fast-growing company with more than $1B valuation Outreach.io is one the rare "unicorn" startups with more than $1B in valuation, and Microsoft alum Manny Medina is at the helm. Manny talks with T.A. McCann about fundraising, how his Microsoft experience helps, and advice to fellow entrepreneurs in the second part of this two-part episode of our Beyond the Blue Badge podcast.
2020-12-16
29 min
Beyond the Blue Badge
Wrangling a unicorn with Manny Medina
Outreach.io is one of the fastest-growing tech companies with a valuation of more than $1.33 billion. Microsoft alum Manny Medina is at the helm. Manny talks with T.A. McCann about managing, building the right team and board, fundraising, and rapid growth of this "unicorn" in the first part of this two-part episode of our Beyond the Blue Badge podcast.
2020-12-10
30 min
Ground Truth
Outreach CEO Manny Medina on a First Principles Approach to Scaling
Welcome to Ground Truth by Dogpatch Advisors, a podcast about company builders, leadership, and how operators use data to build the future of sales. Ground Truth is hosted by Mercy Bell alongside Kyle Williams and Ben Salzman. To learn more, check out www.groundtruthpod.com or dogpatch.com/podcast for other Ground Truth episodes and a deeper dive into each story. In this episode, we talk to Manny Medina, CEO at the leading sales engagement platform, Outreach. Once a young fisherman, Manny was always a curious kid, a passionate learner and big dreamer. As he fell in l...
2020-09-03
38 min
The AI in Business Podcast
The Truth About Enhancing Software Products with AI - with Manny Medina of Outreach.io
Manny Medina, CEO and co-founder of unicorn startup Outreach.io, shares wisdom from the trenches of AI adoption. We're excited to have him on for many reasons - to celebrate his success (Outreach's valuation recently surpassed $1 billion), exemplify how AI early adopters are disrupting Industry, and learn from his real-life journey of AI adoption. He shares how he thought about potential leverage points for AI, the kinds of experiments necessary to test these opportunities, what Outreach learned the hard way, and what they feel like they're getting right. Before Outreach, Manny was employee number three on Amazon's...
2020-07-23
30 min
A Veces Sí, A Veces No
Ep. 09 Boicoteando al boicotero con Reynaldo Medina Ramos
En este episodio me acompaña mi pana Reynaldo Medina Ramos y nos envolvemos hablando un ratito de temas como el cancel culture y el humor negro en la comedia de Puerto Rico. Mis redes sociales: Instagram- @themannycast Facebook- The Manny Cast Twitter- @TheMannyCast Página web de artículos satíricos: http://www.themannycast.com Redes sociales de Reynaldo: Instagram- @Rey_Med_Ram Facebook- Reynaldo Medina Ramos
2020-06-25
44 min
Pattern Breakers
Manny Medina: From Hell and Back to the Threshold of Greatness
From his surprising beginnings as a shrimp farmer with Communist parents in Ecuador to his death-defying pivot from a failed startup idea to what is now Outreach, Manny Medina's story is both colorful and compelling. In this episode, Mike Maples, Jr of Floodgate discusses Manny's unconventional journey and his struggles and triumphs on the path to greatness with Outreach, now valued at more than $1 Billion. Check out the Pattern Breakers Blog at patternbreakers.substack.com for even more Pattern Breaking content from Mike. Mike's book Pattern Breakers is available now wherever you buy books. Follow Mike on X!
2020-06-10
39 min
Built in Seattle with Adam Schoenfeld
Manny Medina on how Outreach.io pivoted from near death to a $1B+ unicorn
On this episode of The Build in Seattle Podcast, I talked with Manny Medina, CEO and co-founder at Outreach.io. The highlights:The story behind Outreach's successful pivot after struggling with their first business.Why keeping the team together after 2 years of "nothing" was Manny's proudest moment as CEO.Life as a $1B+ SaaS unicorn.How Manny hires for energy.How Outreach is building their culture.Manny's lessons on Seattle, founding, and growth.Guest Bio:Manny co-founded Outreach in 2014 and now serves as CEO. Prior to Outreach, Manny was employee number three on Amazon’s AW...
2020-01-23
45 min
The Official SaaStr Podcast: SaaS | Founders | Investors
SaaStr 292: Most Downloaded Founder Episode of 2019 with Manny Medina, Founder & CEO @ Outreach
This interview originally aired as Episode 229 on April 29, 2019. Manny Medina is the Founder & CEO @ Outreach, the market leading sales engagement platform that turns your team into a revenue driving machine. To date, Manny has raised over $114m in funding from some great people including friends of the show in the form of Alex Clayton @ Spark, Mayfield, Trinity Ventures and DFJ Growth, just to name a few. Prior to founding Outreach, Manny spent 7 years with Microsoft where he ran the Latin America and Canada business development group for Microsoft’s emerging mobile division, representing $50M of yearly revenue. Be...
2019-12-16
27 min
The Official SaaStr Podcast: SaaS | Founders | Investors
SaaStr 292: Most Downloaded Founder Episode of 2019 with Manny Medina, Founder & CEO @ Outreach
This interview originally aired as Episode 229 on April 29, 2019. Manny Medina is the Founder & CEO @ Outreach, the market leading sales engagement platform that turns your team into a revenue driving machine. To date, Manny has raised over $114m in funding from some great people including friends of the show in the form of Alex Clayton @ Spark, Mayfield, Trinity Ventures and DFJ Growth, just to name a few. Prior to founding Outreach, Manny spent 7 years with Microsoft where he ran the Latin America and Canada business development group for Microsoft's emerging mobile division, representing $50M of yearly revenue. Befofe...
2019-12-16
27 min
DisrupTV
DisrupTV Episode 163, Guy Marion, Manny Medina, Nicole France
This week on DisrupTV, we interviewed Guy Marion, CEO & Co-Founder at Brightback, Manny Medina, CEO of Outreach, and Nicole France, VP & Principal Analyst at Constellation Research. DisrupTV is a weekly Web series with hosts R “Ray” Wang and Vala Afshar. The show airs live at 11:00 a.m. PT/ 2:00 p.m. ET every Friday. Brought to you by Constellation Executive Network: constellationr.com/CEN.
2019-09-14
1h 01
Unmessable Podcast
Manny Medina Founder of Outreach.IO On Almost Shutting Down His Company To Raising $250 Million
Manny Medina grew up in Ecuador and spent most of his summers on his stepmother’s shrimp farm helping during harvest. In addition to working on the shrimp farm, Manny was obliged to read a number of books during his summer vacation. A little unusual, but it served Manny well in developing a curiosity for learning. The first time Manny set foot in the US was to come to college where he completed his Masters in Computer Science at Penn State, then he got his MBA at Harvard. The culture shock was real and although he knew some Eng...
2019-08-15
53 min
The Official SaaStr Podcast: SaaS | Founders | Investors
SaaStr 229: The 2 Most Important Numbers For Your SaaS Business, Why You Should Not Have VPs Until $5m in Revenue & How To Manage Top Of Funnel Efficiently But Aggressively with Manny Medina, Founder & CEO @ Outreach
Manny Medina is the Founder & CEO @ Outreach, the market leading sales engagement platform that turns your team into a revenue driving machine. To date, Manny has raised over $114m in funding from some great people including friends of the show in the form of Alex Clayton @ Spark, Mayfield, Trinity Ventures and DFJ Growth, just to name a few. Prior to founding Outreach, Manny spent 7 years with Microsoft where he ran the Latin America and Canada business development group for Microsoft’s emerging mobile division, representing $50M of yearly revenue. Befofe that Manny was a Senior Product Manager @ Amazon where he...
2019-04-29
27 min
The Official SaaStr Podcast: SaaS | Founders | Investors
SaaStr 229: The 2 Most Important Numbers For Your SaaS Business, Why You Should Not Have VPs Until $5m in Revenue & How To Manage Top Of Funnel Efficiently But Aggressively with Manny Medina, Founder & CEO @ Outreach
Manny Medina is the Founder & CEO @ Outreach, the market leading sales engagement platform that turns your team into a revenue driving machine. To date, Manny has raised over $114m in funding from some great people including friends of the show in the form of Alex Clayton @ Spark, Mayfield, Trinity Ventures and DFJ Growth, just to name a few. Prior to founding Outreach, Manny spent 7 years with Microsoft where he ran the Latin America and Canada business development group for Microsoft's emerging mobile division, representing $50M of yearly revenue. Befofe that Manny was a Senior Product Manager @ Amazon where he...
2019-04-29
27 min
TechieBytes
From building Amazon Web Services to crafting the best cold emails (feat. Manny Medina)
Episode 40: We spoke with Manny Medina, CEO at Outreach, a sales engagement platform that increases the productivity of sales teams. We discuss what it was like to be on the original team building Amazon Web Services, the unique way he realized it was time to pivot his HR company into Outreach, and what it takes to create an effective cold email. --- Support this podcast: https://anchor.fm/besttechie/support
2019-01-22
58 min
Creating Distance
#70 – How To Remove Ego, Find Your True Motivation And Win As A Team | Manny Medina
Manny Medina is an absolute badass. He is currently the CEO of Outreach.io, valued at $500M+. Before that, he led sales efforts at Microsoft and was the #4 employee at Amazon Web Services. He has an MBA from Harvard Business School, MS in Computer Science from the University of Pennsylvania. In this episode, we talk about how he leads as a "gardener", why he encourages teamwork at his company and the #1 trait he looks for in every employee and salesperson. This is a GREAT one for anyone interested in entrepreneurship or sales. "Winning makes you sloppy." Listen Here: iTunes Google...
2018-08-08
47 min
Millennial Sales
#70 – How To Remove Ego, Find Your True Motivation And Win As A Team | Manny Medina
Manny Medina is an absolute badass. He is currently the CEO of Outreach.io, valued at $500M+. Before that, he led sales efforts at Microsoft and was the #4 employee at Amazon Web Services. He has an MBA from Harvard Business School, MS in Computer Science from the University of Pennsylvania. In this episode, we talk about how he leads as a "gardener", why he encourages teamwork at his company and the #1 trait he looks for in every employee and salesperson. This is a GREAT one for anyone interested in entrepreneurship or sales. "Winning makes you sloppy." Listen Here: iTunes Google...
2018-08-08
47 min