Shows
Experience Leadership - The Small Business PodcastBackstage Business Secrets: How to Drive Operational Excellence with Marc HaineBackstage Business Secrets: Marc Haine Unveils Operational Excellence
We always have questions about leadership and business operations. If you are in a people-centric business, meaning, you have employees or customers, this episode is for you.
🛎 In this episode, Marc tackles thought-provoking questions submitted by you, our valued audience. During tis live session, questions can span from evolving customer experiences and fostering brand loyalty to innovative employee engagement tactics and the future of work. Regardless of the questions, this episode will be packed with actionable insights and real-life anecdotes that will empower you to transform your business.
T...2024-07-1539 min
The Marc Clair ShowThe Marc Clair Faux Show (Episode 1...?)When Marc goes on hiatus, his fans step it up. What began as a joke in the MCS Telegram group has become a stark reality, as some of the most hardcore Marc Clair Show fans decided to get together and record their own version of the show in Marc's stead....Presenting...The Marc Clair Faux Show.Even while the official show is on hiatus, you can talk to Marc and everyone on this show in the Marc Clair Show Telegram Chat2024-04-291h 23
Marc Lobliner ShowWhy Kali Muscle's 'Crackies' Were Shut Down - Marc Lobliner ExplainsMarc Lobliner delves into the controversial shutdown of Kali Muscle's "Crackies" in this revealing and informative video. Watch as Marc explores the reasons behind the product's discontinuation, including regulatory issues, market reactions, and the fitness community's response.🔍 What You’ll Learn:Background Information: Understand the origins and concept behind Kali Muscle's "Crackies."Regulatory Challenges: Marc discusses the legal and regulatory hurdles that contributed to the shutdown.Industry Impact: Explore the repercussions within the fitness and supplement industries.🛑 Key Insights:Get a detailed analysis of the factors leading to the product’s market withdrawal.Hear Marc's perspective on how such situations...2024-04-2521 min
Marc Lobliner ShowThe REAL Reason I Train and it Ain't Muscle - Marc Lobliner ExplainsJoin Marc Lobliner in a heartfelt and inspiring video where he dives deep into the true motivations behind his rigorous training regime. In "The REAL Reason I Train and it Ain't Muscle!", Marc opens up about the personal, mental, and emotional drivers that fuel his dedication to fitness beyond just building muscle.
🔥 What You’ll Discover:
Beyond Muscle: Marc shares the profound personal reasons that keep him committed to his fitness journey.
Mental Health Benefits: Explore how training impacts Marc’s mental health and overall well-being.
Inspirational Message: Gain insight into how fitness can serve deeper life go...2024-04-2515 min
Empower & Elevate Podcast001: Unveiling the Vision – Marc Thomas on the Three Pillars of Empower & ElevateSend us a textIn the inaugural episode of Empower & Elevate, host Marc Thomas lays the groundwork for what promises to be a transformative journey. Join Marc as he shares the deeply personal and professional motivations behind the podcast. He'll dive into the three fundamental reasons he's driven to empower and elevate individuals and communities, offering insights into how each pillar aims to inspire, challenge, and enrich our lives. Tune in to discover the vision that will shape our conversations and actions going forward.Welcome to "Empower & Elevate with Marc Thomas," your destination for personal...2024-04-2311 minThe Marc Clair ShowThe Birth of Dark Marc with Steven FoxIn episode 75, Marc is joined by friend and sponsor of the show Steven Fox for a special bonus all Smoke-Filled Room episode diving into Steven's "journey" through libertarianism, perhaps partly inspired by "Dark Marc" (if you know, you know). Marc and Steven discuss how and why Steve started Fox 'N Sons Coffee, and discuss a couple of Marc's recent interviews with Ed Mabrie and L.A. Marzulli.If you enjoyed this episode, consider leaving a tip, or become a Marc Clair Show Premium Subscriber on one of the following platforms to get the full version...2024-04-081h 12Experience Leadership - The Small Business PodcastRevolutionising Feedback: The Shift to Ongoing Employee Development with Marc HaineRevolutionizing Feedback: The Shift to Ongoing Employee Development
with Marc Haine
In today's fast-paced, relationship-focused work environment, the traditional methods of assessing team performance are becoming obsolete and can be costly to your business.
🛎 In this episode, we dive deep into the transition from annual performance evaluations to continuous coaching and mentoring. Discover how this shift not only enhances employee engagement and growth but also positively impacts your organization's bottom line.
🤔 We'll explore:
The evolution from the Industrial Age to the Relational Age and its impact on management.
The hidden costs of sticking to tra...2024-03-1139 min
Startup Schlau PodcastMarc Reinbach: Arzt, intumind, Trennung, Personal Development (#41)„Das Krankenhaus ist kein Ort zum gesund werden“, sagt der Mediziner und Gründer Dr. Marc Reinbach.Noch im Studium gründete er mit Mareike Awe intumind, um nicht weiter Symptome zu bekämpfen, sondern Probleme an der Wurzel anzupacken (im Unterbewussten).Über 8 Jahre entwickelten sie intumind zum E-Health Champion mit über 40 Mitarbeitern und zweistelligem Millionenumsatz pro Jahr, alles ohne Fremdkapital.Im Podcast verrät Marc➡️ wie sie mit dem “Die Höhle der Löwen”-Shitstorm umgegangen sind➡️ wie er seine bisherige Primary Question „Was könnte schiefgehen?“ transformiert hat und➡...2024-03-081h 05Experience Leadership - The Small Business PodcastSpark Initiative and Reduce Resistance to Change on Your Team with Marc HaineSpark Initiative and Reduce Resistance to Change by Supporting Entrepreneurial Mindset
with Marc Haine
It's frustrating to have a team of people who can't think outside the box, won't take initiative, and complains anytime their routine is disrupted.Â
It affects team dynamics, morale, and cooperation.
🛎  In this episode, your host, Customer and Employee Experience Strategist, Marc Haine, uncovers the hidden dangers of this stagnation and what you can do as the leader, manager, or business operator, to spark an entrepreneurial mindset within your team, using  five keys to unlock the potential within your team.
----mo...2024-02-1940 min
The Healthcare Labyrinth6. The GOP Primaries – Marc’s views on the Republican candidates from a healthcare and non-healthcare perspectiveMillions of Americans feel confused and frustrated in their search for quality healthcare coverage. Between out-of-control costs, countless inefficiencies, a lack of affordable universal access, and little focus on wellness and prevention, the system is clearly in dire need of change. Hosted by healthcare policy and technology expert Marc S. Ryan, the Healthcare Labyrinth Podcast offers accessible, incisive deep dives on the most pressing issues and events in American healthcare. Marc seeks to help Americans become wiser consumers and navigate the healthcare maze with more confidence and certainty through the Healthcare Labyrinth website.2024-01-1926 minExperience Leadership - The Small Business PodcastBeyond, ”Have a Nice Day”: Next-Level Customer Service with Marc HaineBeyond, "Thank you, come again": Advanced Strategies for Next-Level Customer Service
with Marc Haine
In a world where digital interactions are rapidly overshadowing traditional face-to-face exchanges, how do businesses evolve to meet the new standards of customer service?
🛎  In this episode, host and customer and employee experience strategist uncovers his CUSTOMER Framework with some advanced strategies for creating the next level of customer service.
We'll uncover:
👉🏼How the pandemic has reshaped customer expectations and service dynamics.
👉🏼The 'Personalization Paradox' – the struggle to deliver tailor-made experiences through digital platforms.
👉🏼The CUSTOM framework – a comprehensive six-step pro...2024-01-1142 min
The Modern Consultant#42. Top 10% Globally Ranked Podcast in 1 Year: Behind-the-scene w/ Marc AaronsTo recap 2023, let me take you behind the scene of the Modern Consultant Podcast:- 3160 listeners. - 38,829 downloads.- 41 Episodes.That's quantitative perspective. From qualitative perspective:- Reconnected with my collegues, friends, past clients and got them to share bunch of secrets.- Had an honor of talking to modern consultants behind $100k to $100B contracts.- Explored almost every topic ranging from marketing, sales, business growth, sleep, AI, and much more.Key Points Covered in this episode:1. Revenue Contribution: The podcast significantly contributed to a 5 figure contract...2024-01-0617 min
Blown for Good: Scientology ExposedUnmasking the Church of Scientology: Insights, Confrontations, and Escape with Marc Headley - Scientology Stories #23Send us a textThis is an interview I did with Mark Fisher of Our Scientology Stories Peeling the Onion Channel of YouTube.https://www.youtube.com/channel/UCkCHOFqZ2gPwwZgnPB6aUJQExperience an incredible journey as we sit down with Marc Headley, an ex-member of the enigmatic International Headquarters of Scientology. In our engaging chat, Marc offers a rare glimpse into the secretive Gold Base and the intricate operations that underpin this infamous organization. From cassette production to resource wastage under David Miscavige's rule, Marc's accounts are an eye-opening revelation of the church's inner...2023-11-092h 47
Startup to Something103: Matt gets users, Marc goes serverlessMatt's momentum journey continues- he has published his free tool and has users! Matt has goal related questions for Marc about how to get stuff done outside of work.Marc is doing a deep dive into serverless and he and Matt have a long conversation about it.Mentions:PowerImporterMemberRowdashdashHARDMarc's TwitterMatt's Twitter2023-10-191h 05Blown for Good: Scientology ExposedMarc & Mitch Make a Scientology Film #1 - Behind the Scenes of Scientology Film Production w/ Marc Headley and Mitch BriskerSend us a textRoll up the curtains as we journey behind the scenes of Scientology's unique film production with industry insiders Marc Headley and Mitch Brisker. Marc brings a wealth of experience from his 15-year stint at Golden Air Productions, while Mitch, a professional director, sprinkles in his creativity and unique perspective. Together, they shed light on Scientology's global audio-visual distribution, the fluctuating crew numbers, and the fascinating details of creating the film TR-8 - Start, Change, & Stop. Buckle up, as we embark on a fascinating tour of Golden Era Productions, shaped by L. Ron Hubbard's...2023-09-292h 05
Performance AnxietyMarc BroussardThis guest definitely spells his name correctly. Welcome singer Marc Broussard to the podcast family; and man does he have soul! His voice reminds you of the greats like Otis Redding, Al Green, and Sam Cooke. Marc talks about the movie that started his career, at the ripe old age of five and a half; the influence of his dad, Louisiana Music Hall of Fame inductee Ted Broussard, and he tells me about how he got his first record deal and why he asked to be released from it. That started the story of how Marc went independent and...2023-09-281h 14The Marc Clair ShowEp. #45 | The Best of The Marc Clair Show (Thus Far...)In episode 45, Marc wraps his brief semi-hiatus by using the cheat code of all cheat codes - the Clip Show!!!! This week Marc presents some highlights of the best and biggest guests from the first year of the show, including Tony Merkel, Sam Tripoli, Father Turbo Qualls, Tucker Max, Rachel Wilson, Chris Knowles and Jim Breuer!Subscribe on one of the following platforms to get the full version of every one of these episodes including the "Smoke-Filled Room" bonus segment with every guests as well as exclusive bonus episodes! Patreon: Patreon.com/MarcClairShow...2023-09-111h 10Experience Leadership - The Small Business PodcastThe Art of Employee Attraction: How to Stand Out in a Competitive Job Market with Marc HaineEpisode 152: Creating an Irresistible Candidate Experience: Secrets to Attracting and Hiring Top Talent
with Marc Haine
In a highly competitive job market, employers face the challenge of attracting and recruiting top talent while ensuring their recruitment strategies align with the needs and expectations of job seekers, all while maintaining a strong employer brand and providing a positive candidate experience.
🛎. In this episode of Marc Haine Live, Customer Experience Strategist, Marc Haine explores strategies to align recruitment strategies with job seeker expectations, maintain a strong employer brand, and provide a positive candidate experience.
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About You...2023-08-1436 minExperience Leadership - The Small Business PodcastThe Power of Personalisation: How to Actually Delight Your Customers with Marc HaineThe Power of Personalisation: How to Actually Delight Your CustomersÂ
with Marc Haine
In a world plagued by impersonal customer service and generic interactions, businesses struggle to provide a truly resonant customer experience. The lack of personalization leaves customers feeling undervalued and unimportant, leading to dissatisfaction, disengagement, and ultimately, lost business.Â
🛎 In this episode
Service Expert and host of Marc Haine Live will put a spotlight on effective strategies you can use to enhance customer experience by leveraging the power of personalization so that every interaction feels tailored, special, and memorable.
About Your Host, Marc Haine
Nee...2023-07-1033 min
Impact 3xMarc Jordana. De Socio de Antai a CEO de Norrsken BCN.En el Episodio de hoy hablamos con Marc Jordana. Marc es el fundador y CEO de Norrsken Barcelona. Previamente Marc fue el MD de Heura, una de las startups más reconocidas en el mundo del foodtech. Al inicio de su carrera, Marc fue socio de Atai Venture Builder, la incubadora de la que salieron grandes proyectos como Wallapop, Glovo o Marmota entre otros. Hablaremos con Marc de su visión del mundo del impacto, del rol que va a jugar Norrsken en Barcelona, de su experiencia previa escalando start-ups y mucho más2023-07-041h 07Experience Leadership - The Small Business PodcastLeading with Humility: Unlocking the Secrets of Successful Small Business and Team Leadership with Marc HaineFrom Mistakes to Milestones: Embracing Humility in Leadership
with Marc Haine
People don't quit their jobs, they quit their bosses" is the adage we've heard for years. The crux of the problem is that leaders drive their teams to perform or drive them away.
🛎 In this episode
Podcast host and employee experience expert, Marc Haine offers valuable insights, strategies, and practical tips for leaders to cultivate humility, create positive work cultures, and drive success in their small businesses.
About Your Host, Marc Haine
Need to brainstorm aspects of your business or talk to Marc about spe...2023-06-2651 minStartup to Something97: I built this for you MarcMatt is in the hotseat this week: he is trying to market the amazon product finder during a reddit blackout. He’s also breaking ground and making progress on his developer assistant. The guy's discuss how they'd monetize Jon Yongfook's engineering as marketing project onlinecertificategenerator.com.Mentions:PowerImporterMemberRowProductAIGet in touch!Marc’s Twitter and MastodonMatt’s Twitter and Mastodon2023-06-1543 minThe Marc Clair ShowBONUS: Marc Returns to Lions of Liberty...Marc returns to Lions of Liberty to speak with his friend and former colleague John Odermatt to discuss his personal transformation over the last few years, the direction he's gone with The Marc Clair Show, and more. Support our amazing sponsors at Fox n' Sons Coffee - FoxnSons.com - use discount code MCS for 18% off you order!Subscribe on one of the following platforms to get the full version of every episode including the "Smoke-Filled Room" before anyone else, as well as exclusive bonus episodes! Patreon: Patreon.com/MarcClairShowRokfin...2023-06-1448 min
Founders' ForumUnpacking the Psychology of Entrepreneurship: From Personal Development to Fiscal Therapy with Marc and AngHave you ever wondered about the intriguing blend of psychology, personal development, and entrepreneurship? That's exactly what we, Marc and Ang, unpack in this enlightening episode. We dive headfirst into our own unique entrepreneurial journeys, illuminating the triumphs, trials, and lessons we've gleaned along the way. Instead of pushing our own businesses, we choose to focus on the invaluable teachings we've gained from our experiences and those of others. Our goal? To provide you with an educational yet entertaining listen.We further delve into our transition from the world of academia to the rollercoaster of corporate success...2023-06-0727 minStartup to Something94: Marc the snowflakeMarc is working on the refactoring for PowerImporter and finds himself wishing he had a better pre-composed starting blocks for his projects that he could use to get off the ground faster. Matt had an insightful discussion around the Amazon product discovery app he's building. The guys discuss Copilot and how to use it to maximize productivity.2023-05-0441 minStartup to Something93: I can guarantee you do not use ChatGPT the way Marc doesOnce you hear about how Marc uses ChatGPT to help him in the day to day, it will open your mind.The guys talk through how they are using ChatGPT in their workflows, how to engineer better prompts, and how Marc tweaks his experiences on the web to make his life better.2023-04-2736 minExperience Leadership - The Small Business PodcastDealing with Angry Customers and Turning them Into Brand Ambassadors with Marc GordonEffectively dealing with angry customers
with Marc Gordon
We are not going to make all our customers happy....either through warped expectations or a misdeed on our part; mistakes will happen. And when they do, what we do and how we do, will define our commitment to customer experience and service excellence.
🛎 In this episode
Customer Experience expert, Marc Gordon, will discuss how to handle angry and irate customers.
ABOUT MARC
Marc is an internationally recognized thought leader in the field of customer experience. With over 25 years of marketing and sales experience in a number of...2023-04-1042 min