Shows
All Things ConflictEmpire of Dirt: From High-Level Drug Trafficking to Prison Reform ArchitectIn this riveting episode of All Things Conflict - Justice Redesigned, Maria welcomes Andrew Pritchard, a man who lived an extraordinary life as a high-level "architect" of global supply lines and criminal empires. After a spectacular collapse that led to a 15-year sentence in some of Britain’s toughest high-security prisons, Andrew didn't just serve time—he studied the system.
Andrew shares his journey from the streets of North London to the high-security wings of Belmarsh and Whitemoor. He discusses the powerful moment of remorse that changed his trajectory and how he utilised his entr...
2026-02-1853 minAll Things ConflictThe High Cost of Divorce: Moving Beyond 'Legalese' to Protect Your Family’s FutureIn this episode of Justice Redesigned, host Maria sits down with Kristyna Hawkett, founder of the Minus One Club and a dedicated divorce and separation coach. Kristyna describes the experience of divorce not as a journey, but as an "emotional earthquake" that leaves families scrambling to repair structural damage while facing ongoing aftershocks.
We dive deep into the staggering reality of the family court system, where over 14,000 new applications are filed quarterly, affecting more than 20,000 children every three months. Kristyna explains how "legalese" and the adversarial nature of the justice system can strip parents...
2026-02-1133 min
BridgEdBridgEd: With Maria Arpa MBE Part 3Join Iain Henderson and Karen Taylor for BridgEd; a podcast from the Bridge at Wellington College. Each episode they’ll be joined by a host of interesting guests, talking about some of the most topical issues in the Education sector.
2026-02-1050 minBridgEdBridgEd: With Maria Arpa MBE Part 2Join Iain Henderson and Karen Taylor for BridgEd; a podcast from the Bridge at Wellington College. Each episode they’ll be joined by a host of interesting guests, talking about some of the most topical issues in the Education sector.
2026-02-0543 minAll Things ConflictThe Belonging Framework: Fostering Intersectionality and Community in Young LGBT+ LivesIn this episode of Justice Redesigned, host Maria Alper sits down with Lukasz Konieczka, the founder and CEO of Mosaic, a charity supporting LGBT+ young people. Lukasz, an expert on intersectionality and social justice, discusses his "Belonging Framework" and how it serves as a pragmatic tool for fostering inclusion across both the non-profit and corporate sectors.
The conversation dives deep into the systemic issues plaguing modern society, from the "domination culture" that fuels transphobia and hate crimes to a piercing critique of how capitalism necessitates exploitation. Lukasz also shares a radical vision for the...
2026-02-0459 minAll Things ConflictBeyond the Black and White: Using Mediation and Empathy Training to Redesign Criminal JusticeIn this episode of All Things Conflict, Maria sits down with Issy Adamopoulos , a mediator and barrister called to the bar who has dedicated her academic career to uncovering the systemic flaws in the UK legal system. Issy shares insights from her two groundbreaking dissertations on institutional racism and institutional misogyny within the justice system.
Together, they challenge the traditional "black and white" view of guilt and punishment. Issy argues that the current penal system is failing society by dehumanising individuals and ignoring the complex, traumatic contexts that lead to crime. From discussing the "...
2026-01-2830 minBridgEdBridgEd: With Maria Arpa MBE Part 1Join Iain Henderson and Karen Taylor for BridgEd; a podcast from the Bridge at Wellington College. Each episode they’ll be joined by a host of interesting guests, talking about some of the most topical issues in the Education sector.
2026-01-2338 minAll Things ConflictBeyond Charitable Sympathy: Finding Social Justice in the Present MomentIn this episode of All Things Conflict, we explore the "internal emotional landscape" that dictates how we engage with the world. Our guest David Ellis argues that modern society is built on a "domination culture" of competition and excellence that fundamentally clashes with the heart of social justice. By moving away from institutional "head-knowledge" and toward heart-led empathy, we uncover a radical new way to view human connection from the way we treat people on the street to how we could completely overhaul the Ministry of Justice.
We dive into the concept of "Clink...
2026-01-2142 minAll Things ConflictCreating Safe Spaces: The Art of Facilitating Difficult ConversationsIn this episode of "All Things Conflict," Maria hosts Fiona Ruttle. They delve into the transformative power of conflict resolution and the importance of fostering understanding in challenging situations. Fiona shares her profound experiences working in prisons, where she witnessed the humanisation of individuals often seen as "monsters." The conversation explores the role of effective communication, the significance of listening, and the need for safe spaces to navigate conflicts. They discuss the impact of personal role models on conflict management and the potential for healing relationships through dialogue. The episode culminates in a vision for justice redesign, advocating for...
2026-01-1442 minAll Things ConflictUnleashing Potential: Jonah Jones on Transforming Lives Through Understanding and SupportIn this episode of All Things Conflict, Maria engages in a heartfelt conversation with Jonah Jones, a former professional footballer turned football manager and entrepreneur. Jonah shares his remarkable journey from being an abandoned baby raised in the care system to becoming a passionate advocate for helping others unleash their potential. The discussion delves into the importance of understanding individual struggles, the power of self-validation, and the need for a supportive environment that fosters growth. Jonah emphasises the significance of seeing the world from others' perspectives and the transformative impact of providing second chances, particularly for those facing societal...
2026-01-0751 minAll Things ConflictBuilding Bridges: How Stand Out Supports Prisoners in Their Journey to ReintegrationIn this episode of All Things Conflict, Maria Arpa engages in a profound conversation with Penny Parker, a former corporate lawyer turned advocate for restorative justice and prisoner support. Penny shares her journey from volunteering in prisons to founding Stand Out, an organisation dedicated to helping individuals reintegrate into society after incarceration. The discussion delves into the transformative power of restorative justice, the challenges faced by those leaving prison, and the importance of addressing the underlying issues that lead to criminal behaviour. With insights drawn from her extensive experience in the prison system, Penny emphasises the need for compassionate...
2025-12-1745 minAll Things ConflictThe Broken System: Hesham Puri Discusses the Challenges of Legal Aid and Justice - RepublishedIn this episode of "All Things Conflict," Maria welcomes Hesham Puri, a criminal defense lawyer and director at MK Law. They delve into the complexities of the criminal justice system, discussing the emotional and psychological toll it takes on clients and their families. Hesham shares insights from his extensive experience, highlighting the challenges faced by defendants, including the lengthy and often traumatic journey through the legal process. The conversation touches on the broken aspects of the system, the importance of legal representation, and the need for restorative justice practices. Hesham emphasises the necessity of support for clients beyond legal...
2025-12-1138 minAll Things ConflictThe System Is Failing Us — But THIS Is How We Fix Our CommunitiesIn this episode of All Things Conflict, Maria Arpa engages in a conversation with Fabian Sharp, the CEO of the South Kilburn Trust in London. With over 30 years of experience in community development, Fabian shares his insights on the complexities of modern community challenges, including rising youth violence, mental health issues, and the erosion of trust in institutions. The discussion highlights the importance of fostering genuine connections within neighbourhoods and the need for communities to mourn and heal from past traumas. Fabian emphasises the potential for grassroots organising and collaboration to empower residents, create meaningful change, and build resilient...
2025-12-1040 minAll Things ConflictThe Broken System: Hesham Puri Discusses the Challenges of Legal Aid and Justice
In this episode of "All Things Conflict," Maria welcomes Hesham Puri, a criminal defense lawyer and director at MK Law. They delve into the complexities of the criminal justice system, discussing the emotional and psychological toll it takes on clients and their families. Hesham shares insights from his extensive experience, highlighting the challenges faced by defendants, including the lengthy and often traumatic journey through the legal process. The conversation touches on the broken aspects of the system, the importance of legal representation, and the need for restorative justice practices. Hesham emphasises the necessity of support for clients beyond legal...
2025-12-0338 min
GradedThe Future: Is Michaela a Social Mobility Miracle or Myth?In the final episode of this series, we dive into the complex realities of education, social mobility, and the future of schooling in the UK. Our hosts reflect on their own childhood ambitions and experiences, then turn a critical eye to the systems that shape young people’s lives, asking whether a relentless focus on grades and discipline truly prepares students for success, or risks leaving many behind.We unpack the impact of selective sixth forms, challenge the Progress 8 metric, and explore how schools are responding to a world transformed by automation and artificial intelligence. With personal st...
2025-12-0154 minAll Things ConflictUnderstanding Mistakes: How Fear and Shame Shape Our Responses to ConflictIn this episode of "All Things Conflict," Maria welcomes back philosopher Paul Baker for a thought-provoking discussion on the theme of justice in the context of systemic failures and scandals. They explore the pervasive nature of cover-ups and the human tendency to avoid accountability due to fear of punishment and shame. Paul introduces his concept of "systemic win," emphasising the importance of fostering better relationships and learning from mistakes rather than perpetuating cycles of denial and harm. The conversation delves into various historical and contemporary examples of injustice, highlighting the need for a shift towards generative justice that not...
2025-11-2643 min
GradedCreativity: Cultivated or Controlled at Michaela?How creativity is understood, taught, and experienced at Michaela. Through classroom observations, interviews with educators, artists, and a former student, we ask: does Michaela’s focus on discipline and knowledge nurture creative thinking, or does it limit experimentation and self-expression? We discuss the role of play, risk-taking, and collaboration in creative development, and contrast Michaela’s structured approach with more open, exploratory models of learning. The episode features perspectives from educators who value knowledge as the foundation for creativity, as well as voices who argue that true creativity requires freedom, flexibility, and the ability to make mistakes.Grad...
2025-11-2442 minAll Things ConflictAll Things Conflict Special - Healing the Healers With Jane StevensIn this All Things Conflict Special episode, Maria engages in a profound conversation with Dr. Jane Stevens, a dedicated NHS doctor who shares her transformative journey from clinical practice to exploring the deeper aspects of healthcare and well-being. After experiencing burnout and resigning from her leadership role, Dr. Jane embarked on a doctoral program focused on organizational change, where she delved into the neglected "work of the soul" in healthcare. The discussion touches on the importance of self-care, compassionate communication, and the need for organizations to support their staff. Dr. Jane also highlights her initiatives during the pandemic, including...
2025-11-2042 minAll Things ConflictTransforming Lives: The Oswin Project's Innovative Approach to RehabilitationIn this episode of "All Things Conflict," Maria Arpa welcomes Fiona Sample, the CEO of the Oswin Project, which supports individuals with criminal convictions in their reintegration into society. The conversation delves into the innovative work being done to reduce reoffending rates, particularly in the Northeast of England, where the reoffending rate stands at a staggering 67%. Fiona shares inspiring success stories of individuals who have transformed their lives through the project's mentoring and training initiatives, including a café and bakery established within a prison. The discussion also highlights the challenges of securing funding and navigating bureaucratic hurdles in the c...
2025-11-1945 min
GradedCulture: Are Michaela’s ‘British Values’ Integrating or Alienating?What happens when a school puts British values at its core? This episode unpacks Michaela Community School’s philosophy, its impact on students, and the controversies surrounding its approach to multiculturalism and inclusion. Join Martha, Jack and José Mario as they reflect on whether this bold model offers answers for modern Britain, or raises new questions about identity and belonging.Graded is a creative and critical podcast that turns the tables on traditional school evaluation. Series 1 looks at Michaela Community School in Wembley, led by “Britain’s Strictest Headmistress”, Katharine Birbalsingh. Each of the 5 episodes e...
2025-11-1755 minAll Things ConflictTransforming Lives: Rosie Brown on Empowering the Disadvantaged Through Cook's Raw Talent ProgramIn this episode of "All Things Conflict," Maria Arpa welcomes Rosie Brown co-CEO of Cook, a food brand known for its home-cooked frozen meals. Rosie shares her passion for creating positive change in society through her company's impact programs, particularly the Raw Talent initiative, which helps individuals facing barriers to employment, such as those with a history of prison, homelessness, or mental health issues. The conversation delves into the importance of building healthy relationships and community support in the workplace, as well as the need for intentional healing and rehabilitation within the justice system. Rosie emphasizes that true transformation...
2025-11-1236 min
GradedCare: Is Behaviour Management at Michaela Loving or Authoritarian?Detention for not having good enough eye contact with the teacher, sitting up straight all day, silence in the corridors, and no excuses.In this episode, we explore how Michaela cares for their students. We ask whether they are authoritarian or just in authority, and whether they are loving young people or controlling them.Graded is a creative and critical podcast that turns the tables on traditional school evaluation. Series 1 looks at Michaela Community School in Wembley, led by “Britain’s Strictest Headmistress”, Katharine Birbalsingh. Each of the 5 episodes explore a key qu...
2025-11-1058 minAll Things ConflictFrom Prison to Purpose: John Burton's Journey of Transformation and EmpowermentIn this episode of "All Things Conflict," Maria Arpa welcomes John Burton, a former prisoner turned social entrepreneur, who shares his remarkable journey from a life of crime to founding Inside Connections, a company dedicated to helping individuals reintegrate into society after incarceration. John discusses his experiences growing up in Liverpool, his struggles with drugs and crime, and the transformative moments that led him to change his life. He emphasizes the importance of employment in reducing reoffending rates and highlights the innovative training programs his organisation offers to support those coming out of prison. Throughout the conversation, John reflects...
2025-11-0537 min
GradedLearning: Is Michaela Community School a Right Wing Approach to Education?Young people face forwards all day. Every hand is up. During “turn to your partner” young people speak to the backs of each others heads. Is this what a love of learning looks like — or immaculate compliance? In this episode, we get under the skin of the "strictest classroom in Britain", and the routines and the philosophy that powers them. We probe the school’s self-described “small-c conservative values”: does that make Michaela a right-wing approach to education, or simply a clear set of principles? And we examine what it means to reject calls to decolonise the curriculum...
2025-11-0354 minAll Things ConflictExploring the Depths of Shadow Work: Conroy Harris on Embracing Our Hidden SelvesIn this episode of "All Things Conflict," Maria Arpa welcomes Conroy Harris, a shadow work therapist and former CEO of a mentoring organization called Band of Brothers. Their conversation delves into the concept of shadow work, which involves exploring the hidden aspects of our psyche, particularly emotions like anger and grief, to achieve a sense of wholeness. Conroy shares insights on how societal norms often suppress these emotions, leading to destructive behaviors and disconnection. They also discuss the shadow work needed within organizations, particularly in the context of power dynamics and ethical practices, highlighting the importance of self-reflection for...
2025-10-2936 minAll Things ConflictThe Barrister Teaching Kids What Schools Don’t — How to Survive the SystemIn this powerful and eye-opening episode, Maria Arpa sits down with Sarah Wilson, a criminal barrister and founder of Streetwise Law, to explore how young people can protect themselves within the justice system.
After leaving a career in the music industry, Sarah entered criminal law and soon realised that most young people who came into contact with the system simply didn’t understand their rights. That realisation inspired her to create Streetwise Law — an initiative that brings real legal education into classrooms, youth groups, and communities across the UK.
From the truth about stop and sear...
2025-10-2258 minAll Things ConflictJustice Redesigned - All Things Conflict Series 3In this episode of "All Things Conflict," Maria Arpa introduces a new series titled "Justice Redesigned," which explores the complexities of justice and social impact in today's world. Drawing on her 30 years of experience in social justice, Maria emphasizes the importance of fairness, equality, and respect, while acknowledging the challenges faced by individuals who feel voiceless and marginalized. The series will feature guests with lived experiences in the criminal justice system, experts in rehabilitation, legal professionals, and individuals affected by significant injustices like the Windrush scandal. Through these discussions, Maria aims to highlight the grassroots efforts being made to...
2025-10-1506 minAll Things ConflictSeries 2 Wrap UpIn this episode of "All Things Conflict," Maria reflects on the key insights gained from a series of conversations with leaders and executives, emphasizing the importance of slowing down and truly listening to one another. The discussion highlights how people desire to feel valued and heard, yet often, conversations are dominated by a debate model that prioritises winning arguments over understanding. Maria argues that listening is an art that is rarely taught, leading to misunderstandings and unnecessary conflicts in various aspects of life, from personal relationships to the workplace. To address this, the episode introduces the concept of dialogue...
2025-10-0807 minAll Things ConflictThe Heart of Service: Michelle Pinkney on Leadership and Healing in CommunityIn this episode of "All Things Conflict," Maria Arpa welcomes Michelle Pinckney, a nurturing community member and caterer, to discuss the often-overlooked impacts of conflict within community settings. Drawing from her experiences, Michelle shares insights on the challenges of leadership, the importance of effective communication, and the detrimental effects of suspicion and rivalry among community members. She emphasises the need for curiosity over suspicion and highlights the significance of understanding intentions in fostering healthy relationships. As they explore the dynamics of giving and receiving support, Michelle also shares her journey of transitioning into a catering business focused on nutritious...
2025-10-0137 minAll Things ConflictUnderstanding Project Delays: How Evidence and Humility Shape Conflict ResolutionIn this episode of "All Things Conflict," Maria welcomes Aziz Kamara, a delay expert in the construction industry, to discuss the complexities of dispute resolution in large-scale projects. Aziz explains his role in investigating why construction projects exceed their timelines, emphasising the dynamic nature of the industry and the common challenges faced, especially during the COVID-19 pandemic. The conversation delves into the human aspects of conflict, highlighting the importance of humility, effective communication, and the need for open dialogue to resolve disputes. Aziz shares insights from his experiences, illustrating how understanding different perspectives and fostering a culture of listening...
2025-09-2435 minAll Things ConflictBuilding Bridges: The Art of Mediation in Community and Environmental ConflictsIn this episode of "All Things Conflict," Maria Arpa engages in a captivating conversation with Ruth Allington, a former president of the Geological Society and an expert in mediation within the context of geological consultancy. Ruth shares her journey from a passionate student of physical geography to a seasoned geologist who has navigated complex conflicts between developers and local communities. The discussion highlights her experiences in mediation, particularly how she learned to listen empathetically and facilitate dialogue among parties with opposing views. Ruth reflects on her transformative career, the importance of community engagement in planning processes, and her involvement...
2025-09-1743 minAll Things ConflictThe Critical Role of Chairs: How Effective Leadership Can Transform Business Challenges With Cindy Casiani
In this episode of "All Things Conflict," Maria Arpa engages in a compelling conversation with Cindy Casiani, a seasoned expert in non-executive director and chair recruitment. With over 30 years of experience, Cindy shares her insights into the complexities and dynamics of board recruitment, particularly in challenging situations where CEOs and C-suite executives must navigate the introduction of new chairs or non-executive directors. The discussion delves into the emotional landscape of business leadership, highlighting the loneliness of CEOs and the invaluable support that a good chair can provide. Cindy emphasizes the importance of understanding the unique needs of a business...
2025-09-1038 minAll Things ConflictThe Art of Contracting: Ensuring Success in Startups Through Effective AgreementsIn this episode of "All Things Conflict," Maria welcomes back her friend and philosopher Paul Baker to explore the intricacies of startups and entrepreneurship. They delve into the importance of establishing a solid foundation for new ventures, emphasizing the need for clear goals, effective communication, and conflict resolution strategies. Maria and Paul discuss the significance of understanding the motivations behind entrepreneurial pursuits, whether driven by fear or a desire to create positive change. They also highlight the necessity of systemic awareness and the value of nurturing existing resources while innovating for the future. The conversation culminates in an invitation...
2025-09-0330 minAll Things ConflictTransforming Tension into Collaboration: A Chair's Approach to Boardroom HarmonyIn this case study episode, Maria, facilitates a pre-meeting discussion between two board members, Sean, an executive director, and Mark, a non-executive director, to address the underlying tensions affecting their board meetings. The conversation reveals a fundamental disagreement regarding the hiring process for a new team member, with Sean advocating for an internal candidate and Mark pushing for an external hire to drive radical change. As the dialogue unfolds, Maria emphasises the importance of communication and mutual understanding, encouraging both directors to explore their differing perspectives while acknowledging their shared goal of advancing the company. The episode highlights the...
2025-08-2738 minAll Things ConflictBridging Generational Gaps: Understanding Intergenerational Conflict in the WorkplaceIn this episode of "All Things Conflict," Maria Arpa welcomes Patrick Dunne, a seasoned expert in conflict management with extensive experience working with boards and social enterprises. Patrick shares insights from his diverse background, including his work with intergenerational and cross-cultural teams, and discusses the recurring themes of conflict, such as self-awareness, communication, and role clarity. He emphasises the importance of understanding different perspectives and the value of curiosity and compassion in fostering trust. The conversation also touches on the dynamics of generational differences in the workplace and the significance of developing strong interpersonal skills. Patrick's unique experiences and...
2025-08-2039 minAll Things ConflictFORGIVENESS SPECIAL: WITH ROBIN SHOHETIn this special episode of "All Things Conflict," Maria and Robin Shohet engage in a profound conversation about the complexities of forgiveness. They explore the misconceptions surrounding forgiveness, emphasising that it is not about moral superiority or condoning harmful actions, but rather a personal journey towards self-liberation. Robin shares a personal story that highlights the importance of recognizing how we often hold onto anger towards a "ghost" of the past, and how true forgiveness is ultimately about releasing ourselves from toxic thoughts. The discussion delves into the significance of self-forgiveness, the impact of our intentions versus the consequences of...
2025-08-191h 13All Things ConflictReintroducing Mercy: Exploring the Importance of Empathy in a Conflict-Driven WorldIn this episode of "All Things Conflict," Maria engages in a profound conversation with Abdul Karim, a multifaceted individual with a rich background in athletics, spirituality, and community leadership. Abdul shares his journey from the Bronx to becoming an imam and the founder of "Cultivate Mercy," a movement aimed at fostering mercy in people's hearts through knowledge, experience, and action. The discussion delves into the importance of self-reflection, the need for mercy in a conflict-ridden world, and the interconnectedness of humanity. Abdul emphasises the significance of being present and truthful with oneself, as well as the role of music...
2025-08-1338 minAll Things ConflictNavigating Family Wealth: The Role of a Family Constitution in Conflict ResolutionIn this episode of "All Things Conflict," Maria welcomes Gio Notarbartolo, who shares her transformative journey navigating conflict within her family's multi-generational business. Gio discusses her initial reluctance to embrace her inherited wealth and how discovering impact investing in 2015 shifted her perspective, allowing her to take ownership of her family's legacy. The conversation delves into the complexities of creating a family constitution, the challenges of breaking traditional molds in a male-dominated financial world, and the importance of social justice in wealth management. Gio emphasizes the need for a fair tax system and critiques the limitations of philanthropy, advocating for...
2025-08-0627 minAll Things ConflictThe Art of Supervision: Building Trust and Accountability in the Helping ProfessionsIn this episode of All Things Conflict, Maria Arpa engages in a deep and insightful conversation with Robin Shohet, a pioneer in the field of supervision within the helping professions. With nearly 50 years of experience, Robin shares his journey and the transformative power of supervision, emphasising its role in personal growth and professional development. The discussion explores the importance of choosing the right supervisor, the necessity of accountability, and the impact of fear in workplace dynamics. Robin highlights how supervision can help individuals move beyond survival mode, fostering creativity and empowerment. The episode also touches on the broader implications...
2025-07-3034 minAll Things ConflictThe Elasticity of Decision-Making: Understanding Conflict in Infrastructure ProjectsIn this episode of "All Things Conflict," Maria engages in a conversation with Hervé de Trogoff, CEO of the international consultancy Accuracy. They delve into the complexities of the construction industry, exploring the myriad conflicts that arise from high-stakes infrastructure projects. Hervé shares insights from his extensive experience, highlighting the challenges of decision-making in environments fraught with fear and insecurity. The discussion emphasises the importance of fostering genuine communication and emotional connection in resolving disputes, moving beyond mere technicalities to address the human elements at play. Hervé advocates for slowing down and allowing time for relationships to develop, ultimately lea...
2025-07-2435 minAll Things ConflictCreating Safe Spaces: The Role of Empathy and Reflection in Workplace Mediation
In this episode of "All Things Conflict," Maria Arpa MBE welcomes back her husband, David Ellis, a seasoned mediator with over 20 years of experience. They delve into the intricacies of workplace mediation, exploring how it transcends mere conflict resolution to foster genuine human connections. David emphasises the importance of creating a safe space for individuals to reflect on their experiences and emotions, allowing them to navigate their relationships more effectively. The conversation touches on the evolving landscape of employment law and the necessity for employers to prioritise the well-being of their employees, highlighting that a compassionate...
2025-07-1642 minAll Things ConflictWORKPLACE CONFLICT SPECIAL: An Episode with Shannon PearsonIn this deeply personal and raw conversation, Shannon Pearson opens up about her journey from being a trusted HR leader to becoming the target of a system she once believed in. What began as a career rooted in care and service unravelled in the face of organizational dysfunction, toxic silence, and moral injury.
This is not just a story of conflict — it's a story of betrayal, awakening, and personal transformation. Shannon speaks candidly about what it felt like to be gaslit, isolated, and ultimately broken by the very system she tried to help fix.
Now a...
2025-07-141h 17All Things ConflictFamily, Trust & Fallout: Why Family Businesses Break Down - Ed WeeksIn this powerful episode, we dive into the emotional and legal complexities of family business conflict with solicitor and dispute resolution expert Ed Weeks. With decades of experience helping families navigate shareholder breakdowns, succession battles, and deep-seated sibling rivalries, Ed shares what really causes these disputes—and how to stop them from destroying relationships and companies alike.
We talk trust, betrayal, power dynamics, and why no one ever wants a shareholders’ agreement... until it’s too late. Ed also lifts the lid on the psychology behind mediation, why litigation often makes things worse, and how to spot the re...
2025-07-0937 minAll Things ConflictThe Future of Work: Embracing Conflict as a Catalyst for Innovation and CreativityMaria engages in a thought-provoking conversation with David Liddle, founder of Total Conflict Management (TCM). They explore the transformative power of conflict resolution in workplace culture, emphasizing the importance of addressing unresolved conflict and fostering constructive dialogue. David shares his journey from community mediation to developing innovative frameworks that prioritize empathy, collaboration, and restorative practices in organizational settings. The discussion highlights the detrimental effects of traditional grievance procedures and the need for a shift towards more inclusive and supportive systems that empower individuals and promote high performance. With insights drawn from David's extensive experience and upcoming publications, this episode...
2025-07-0245 minAll Things ConflictHealthy Conflict Resolution: Strategies for Effective Leadership and Team DynamicsIn this episode of "All Things Conflict," Maria Arpa engages in a thought-provoking conversation with John Cullum, a seasoned leader with extensive experience in both corporate and charitable sectors. They explore the nuances of conflict in leadership, emphasising the importance of listening and empathy in navigating challenges within organisations. John shares insights from his diverse career, including his time at Ford Motor Company and various non-executive roles, highlighting the significance of healthy debate and the value of 360-degree feedback in fostering better communication among teams. The discussion also touches on the evolving nature of leadership, the privilege of guiding...
2025-06-2535 min
All Things ConflictThe Philosophy of Systemic Win: How Leaders Can Foster Flourishing SystemsMaria Arpa welcomes back philosopher Paul Baker to delve into the complexities of leadership, board dynamics, and the philosophy of Systemic Win. They explore how boards can assess their effectiveness not only through self-evaluation but also by considering the perspectives of those affected by their decisions. Paul emphasizes the importance of moving beyond a punitive, adversarial mindset to foster a culture of collaboration and learning. Through engaging examples, including a poignant story about a charity's evolution, they discuss the critical relationship between leaders and followers, the necessity of open communication, and the need for systemic awareness in decision-making. The...
2025-06-1833 min
All Things ConflictEmotional Intelligence in Leadership: Lessons from Simon Woodroffe's Business EvolutionIn this episode of "All Things Conflict," Maria engages in a thought-provoking conversation with Simon Woodroffe, the founder of Yo Sushi and Yotel, and a former dragon on Dragon's Den. Simon shares his journey from a headstrong entrepreneur with little formal education to a leader who values connection and rapport in business. He reflects on the challenges of navigating relationships in the entrepreneurial world and emphasizes the importance of building goodwill and trust. The discussion touches on personal development, the significance of emotional connections in leadership, and the cultural differences in service and teamwork. Simon also shares pivotal moments...
2025-06-1137 min
All Things ConflictThe Role of Transparency in Conflict Resolution: A Conversation with Alex DunlopIn this episode of "All Things Conflict," Maria welcomes lawyer and mediator Alex Dunlop, an expert in international dispute resolution. The conversation delves into the complexities of workplace conflicts, particularly at senior management levels, exploring common pitfalls such as pride, ego, and miscommunication. Alex shares insights from his extensive experience, emphasizing the importance of transparency and the often-overlooked psychological aspects of conflict, including the impact of media scrutiny and social dynamics reminiscent of schoolyard behavior. The discussion also touches on the challenges of power imbalances in mediation and the need for empathy and understanding in resolving disputes. With a...
2025-06-0434 min
All Things ConflictBuilding Healthy Board Relationships: Strategies for Effective Communication and Conflict ResolutionMaria welcomes the esteemed Murray Steele, a seasoned expert with over 30 years of experience as a non-executive director and chair of various boards. Murray shares his insights on the complexities of board dynamics, particularly the role of conflict in fostering productive discussions. He emphasizes the importance of non-executive directors in challenging executive mindsets and stimulating necessary debates, especially during crises. Throughout the conversation, they explore the delicate balance between generating constructive conflict and maintaining healthy relationships within the boardroom. Murray also discusses the qualities that make an effective non-executive director and the significance of preparation and emotional intelligence in...
2025-05-2834 min
All Things ConflictNavigating Leadership: The Unspoken Conversations That Shape Business SuccessMaria Arpa MBE introduces the second series of All Things Conflict, focusing on the critical role of leadership in navigating workplace dynamics. Building on insights from the first series, which explored various perspectives within workplaces, this new series aims to delve into the experiences of directors, senior leadership teams, and entrepreneurs. The host emphasizes the importance of open conversations about potential challenges and conflicts that may arise as businesses evolve, highlighting the need for proactive communication strategies. By addressing the often-ignored "unsaid conversations," the episode sets the stage for discussions on how to manage conflict creatively and constructively. Listeners...
2025-05-2107 min
All Things ConflictBehind the Scenes of Business Disputes: A Candid Conversation on Leadership and Emotional Well-beingMaria invites her husband, David, a mediator and former managing director of a three-generation family business, to share his journey through the complexities of family dynamics and workplace conflict. David reflects on the contrasting leadership styles of his grandfather and father, highlighting the challenges of navigating a business steeped in tradition while adapting to modern demands. The conversation delves into the toxic undercurrents of unresolved family disputes that permeated the workplace, revealing how personal struggles often manifest in professional settings. As David recounts his transformative experience in mediation training, he emphasises the importance of understanding the human condition in...
2025-05-2135 min
All Things ConflictFrom Judgment to Understanding: Transforming Conversations in Conflict ResolutionTo conclude this series of All Things Conflict: Workplaces, Maria Arpa MBE reflects on the key insights shared by various guests regarding workplace conflict. Maria introduces the metaphor of "plumbing" to illustrate the importance of having effective systems in place for navigating human interactions, suggesting that meaningful conversations are essential for any task or goal. The episode encourages listeners to foster connections and maintain ongoing dialogue about culture change in workplaces. Additionally, the host shares resources for further engagement, including their website and a charity focused on conflict resolution. Key Takeaways Escalation of Conflict: Conflict...
2025-05-1403 min
All Things ConflictNavigating Conflict: How Effective Communication Can Prevent Workplace TensionMaria Arpa MBE sits down with James Ellis, a coach and coach trainer who specialises in enhancing workplace dynamics across various sectors, including education and private equity. James shares valuable insights on the importance of effective communication and the role of coaching in fostering a positive workplace culture. He emphasises the significance of upfront conversations, or "contracting," to prevent conflicts and improve interactions among team members. The discussion also explores how individuals can shift from a fear-based mindset to one rooted in values, ultimately leading to more constructive relationships. Listeners are encouraged to adopt practical strategies, such as replacing...
2025-05-0731 min
All Things ConflictNavigating Difficult Conversations: A Manager's Guide to Addressing Employee BehaviorThis episode of 'All Things Conflict' is completely different to what you will hear anywhere else. Today Maria Arpa MBE engages in a LIVE case study. From this episode YOU will learn how Maria would navigate a tough conversation within the workplace and what steps she would take to make sure the conflict is as minimal as possible. Key Takeaways Addressing Behavior with Compassion: It's important to approach difficult conversations with empathy and clarity, ensuring that the employee understands the issue while feeling supported rather than attacked. Encouraging Self-Awareness: Employees should be encouraged...
2025-04-3030 min
All Things ConflictCommunication in Chaos: How to Foster Clarity and Connection in a Growing Restaurant BusinessMaria Arpa MBE engages in a conversation with Cornelia Staeubli, CEO and co-founder of the renowned Ottolenghi restaurant chain. They explore the complexities of workplace dynamics from an employer's perspective, particularly focusing on the challenges of scaling a small family business from 20 to nearly 600 employees. Cornelia shares insights on the importance of communication, the need for clear processes, and the value of investing in staff development, especially in the high-pressure hospitality industry. The discussion also touches on the significance of understanding cultural differences among a diverse workforce and the necessity of addressing conflicts promptly to maintain a positive work...
2025-04-2333 min
All Things ConflictEmbracing Purpose and Connection: Insights from Adrian Pagdin on Transformative LeadershipMaria Arpa MBE engages in a thought-provoking conversation with Adrian Pagdin, a leadership development expert with a rich background in hospitality and coaching. Adrian shares his transformative journey at Unilever, where he was deeply involved in promoting a purpose-led culture. He reflects on the challenges he faced when a personality clash disrupted his previously harmonious work environment, leading to feelings of burnout and confusion. The discussion delves into the complexities of workplace conflict, the importance of authenticity, and the power of resilience. Adrian emphasises the significance of self-awareness and the choice to respond with gratitude and compassion, ultimately highlighting...
2025-04-1628 min
All Things ConflictChoices in Conflict: Ignoring, Competing, or Collaborating for a Better FutureMaria Arpa MBE engages in a thought-provoking conversation with her friend and philosopher, Paul, about the concept of "systemic win." They explore the dynamics of conflict resolution, emphasising the importance of not just achieving a win-win situation but ensuring that all parties, including the broader community and environment, benefit from the resolution. Paul shares insights on how to navigate disagreements, the significance of awareness in communication, and the need for collaboration over competition. The discussion highlights the philosophical underpinnings of their approaches to conflict and the necessity of aligning individual and collective interests for sustainable relationships, both personally and...
2025-04-0924 min
All Things ConflictSpeaking Truth to Power: Michelle Cox's Journey Through Racism in the NHSMaria Arpa MBE welcomes Michelle Cox, a race equality consultant and fellow with the Royal College of Nursing, who shares her powerful journey of confronting racism within the NHS. Michelle recounts her experiences of discrimination and the bold decision to take her case to an Employment Tribunal, highlighting the challenges she faced in advocating for fairness and equity in the workplace. Through her story, she emphasizes the importance of speaking truth to power, the need for organizations to listen to their employees, and the profound impact of systemic racism. Michelle also discusses her current work, including her consultancy, activism...
2025-04-0943 min
All Things ConflictWelcome to All Things Conflict - Series 1: WorkplacesWelcome to All Things Conflict! In this introductory episode, Maria Arpa MBE explains what 'All Things Conflict' is and why this podcast will help you to resolve any conflicts within your life. Whether it's at home, personal life or in the Workplace. This series we will be focusing on workplace conflicts Maria will look into where they may arise and how to resolve these conflicts whether your employee or the employer. Welcome to All Things Conflict! Related links Website https://mariaarpa.com/ Workplace Consultancy https://workplacehuddle.com/
2025-04-0908 min
All Things ConflictFrom Detective to True Crime Presenter: Jackie Malton's Journey Through Workplace Conflict and Personal TransformationMaria Arpa MBE welcomes retired detective and true crime presenter Jackie Malton to discuss her extensive career in the Metropolitan Police and the inner conflicts faced by women in the workplace. Jackie shares her experiences of navigating a male-dominated environment, the challenges of sexual discrimination, and the personal toll it took on her mental health. She reflects on her journey of self-discovery, recovery from alcoholism, and the importance of finding one's authentic self amidst societal pressures. The conversation delves into the dynamics of workplace culture, the bystander effect, and the need for critical loyalty in addressing wrongdoing. Jackie also...
2025-04-0938 min
The Inclusion Bites PodcastNavigating Conflict with Compassion: Transforming Adversity into Understanding Navigating Conflict with Compassion: Transforming Adversity into Understanding
Maria Arpa explores the delicate transition from conflict to compassion, highlighting the balance of ethics, logic, and emotion in communication, the transformative power of empathy, and the profound impact of humanising dialogues.
In this episode of The Inclusion Bites Podcast, Joanne Lockwood invites Maria Arpa for a heartfelt discussion on cultivating compassion in the face of conflict. Joanne underscores Aristotle's three pillars, emphasising the need for a balance of ethics, logic, and emotion in communication. Maria introduces the concept of moving conversations from intellectual realms to embodied...
2024-11-071h 05