Shows
Free Range VisionTake it Easy: How to "Effortlessly" Build Customer LoyaltyFrom handwritten notes to surprise gifts, companies continue to chase the idea of creating loyal customers through “magic” moments. But research tells a different story; Loyalty doesn't come from magic. It comes from making things easy. It’s this methodology that’s made clinics like Vance Thompson Vision in Sioux Falls, SD become world-renowned. In this episode, Matt Jensen and Vance Thompson share the secret to crafting consistent, “effortless” experiences for customers, including actionable strategies you can apply to your workflow.
2026-01-1344 minFree Range VisionDesigning Patient Education Seminars That Truly Work Pt. 2Education equals empowerment. This is especially true for patients, and one of the prime reasons every clinic should consider hosting a refractive seminar. These seminars are more than a simple lecture—they’re a prime opportunity to meet patients where they are, answer questions and dispel any misinformation or concerns they might have about refractive surgery.Join Matt and Vance as they share what makes an impactful refractive seminar for patients and how it can promote your practice.
2026-01-0629 minFree Range VisionDesigning Patient Education Seminars That Truly Work - Pt. 1Education equals empowerment. This is especially true for patients, and one of the prime reasons every clinic should consider hosting a refractive seminar. These seminars are more than a simple lecture—they’re a prime opportunity to meet patients where they are, answer questions and dispel any misinformation or concerns they might have about refractive surgery.Join Matt and Vance as they share what makes an impactful refractive seminar for patients and how it can promote your practice.
2025-12-2320 minFree Range VisionMaking Up for Declining Reimbursements in 2026Here’s the reality: declining reimbursements are hitting practices hard. How do we offset lost revenue without sacrificing patient care? In this episode, Matt and Vance take a look at the current patient landscape and share how you can regain lost income.
2025-11-2550 minFree Range VisionIs LASIK Dead? Pt. 2Patients still want spectacle freedom. But do they want LASIK? In part two of this series, Matt and Vance share how to look at vision correction holistically, including the full spread of refractive surgery options. Learn the old-school patient education tactic that’s having a comeback, the value of checklists to empower patients, and the importance of prioritizing outcome over pricing.
2025-10-2926 minFree Range VisionIs LASIK Dead? Pt. 1Spoiler alert: LASIK is still king, it’s just time to tell its story differently. In this episode, Matt and Vance hand you the playbook for effectively sharing refractive options with patients in today’s age of reimbursement uncertainty. The surprising truths? You can do refractive surgery and stay friends with glasses and contacts, patients are hungry for in-person education, and tear film is key. Listen in, share the episode with your team, and present your refractive correction options with confidence.
2025-10-1425 minFree Range VisionRespect Your Weaknesses, Follow Your StrengthsWhat kind of leader lets their team members launch another business? One who knows and trusts their own strengths and weaknesses. In this episode, Matt and Vance talk about the secret to their unprecedented partnership at Vance Thompson Vision: understanding yourself and being comfortable with your team’s greatness growing. Learn about the power of creative tension, why even a consultant you disagree with can be valuable, and how to find real joy through focus.
2025-09-2944 min
Kinnisvarajutud#258 | LIVE-salvestus! Kait Kall ja Marjen Võsujalg liistudest, suvilatest ja flippimisest“Kinnisvarajutud” podcasti 258. osas oleme taas küla peal laiali, kui salvestame meie järjekordse LIVE-episoodi tänavusel Kinnisvaraseminaril, mis ühtlasi oli ka Everausi 10. sünnipäeva tähistamine. Koos meiega olid laval näitleja ja naljamees Kait Kall ning ettevõtja, ürituste korraldaja, kuulsuste mänedžer ja suunamudija Marjen Võsujalg.
Vestluse põhiliseks kujundiks kujunesid aastateks panemata jäänud liistud, mis on olnud paljude inimeste jaoks mitmete asjade lõpuks ning uute asjade alguseks. Aga et mitte jääda mõistujuttu kinni, siis Kait rääkis meile oma kogemustest suvila renoveerimisel ning Marjen jutustas oma flippimistest ning kogemusest Hispaania kinnisvaraga.
...
2025-09-1539 minFree Range VisionKeep Your Eye Out: Futurecasting for Practice SuccessWhat are you investing in today? The decisions you make now will affect your practice for decades, but it can be hard to look ahead when you’re focused on daily operations. Chart your path forward with Vance and Matt’s candid conversation on coming innovations. Discover ways to talk to patients about new technology, how to help your team scale without losing your culture, and why the future of healthcare is a clinic without walls.
2025-08-1918 minFree Range VisionNapa Valley Know How: What Healthcare Practices Can Learn from Wine CountryDr. Vance Thompson calls himself an “accidental vintner,” but he’s proven to be an expert in facilitating memorable moments in the tasting room. He and his business partners grew Jessup Cellars from zero wine club subscribers to over 6,000 people who feel like family. It’s no surprise that his approach mirrors the strategy at Vance Thompson Vision: start with your team. In this episode, Matt and Vance share the strategies behind a thriving winery that can propel your healthcare practice forward: the power of specializing, the value of surprise and delight, and the replicable science of hospitali...
2025-08-0540 minFree Range VisionDo What I’d Do: Increasing Premium Adoption in Cataract Surgery“What would the patient choose if they knew what I knew?”This question drives Dr. Vance Thompson’s approach to patient care, and it touches every step of the cataract patient journey. In this episode, Matt and Vance share the stages of patient communication—from pre-call education to final provider consultation—that can transform your patients into informed decision makers. You’ll get strategies for empowering your whole team to educate cataract patients, leading to increased premium adoption and long-term patient satisfaction.
2025-07-1847 minFree Range VisionConversations That Click: Create Meaningful Connections with Your Patients.They say, “Communication is key.” But what’s the key to successful communication? Matt and Vance discuss the importance of patient conversations at every step, from the initial consultation through post-op care and beyond.In this episode, you’ll learn how to approach difficult conversations with patients and how to provide them with educational resources and proper recommendations. Gain the tools and insights to meet patients no matter where they are on their journey.Have a question about team culture, innovation, practice development, or anything else in ophthalmology and business? Send it to hello@freerangevision.com and...
2025-06-2029 minFree Range VisionConversations That Click: Create Meaningful Connections with Your Patients.They say, “Communication is key.” But what’s the key to successful communication? Matt and Vance discuss the importance of patient conversations at every step, from the initial consultation through post-op care and beyond.In this episode, you’ll learn how to approach difficult conversations with patients and how to provide them with educational resources and proper recommendations. Gain the tools and insights to meet patients no matter where they are on their journey.Have a question about team culture, innovation, practice development, or anything else in ophthalmology and business? Send it to hello@freerangevision.com and...
2025-06-2029 min
Lastega perede mured ja rõõmudTiiser | Marjen Võsujalg kärgperendusest: mu lapse isa uus kaaslane pole ainult suurepärane mu lapsega, vaid väga armas ka mulle„Meil kulus umbes poolteist aastat, et jõuda siia, kus me täna oleme,“ räägib ettevõtja ja ema Marjen Võsujalg avameelselt sellest, kuidas kärgpere toimimises kõik muutub, kui vanemad leiavad omale uued kaaslased. Tänaseks on nad kohas, kus kõik on õnnelikud ja rahul ning tütar hoitud.Marjen on tänaseks väga edukas ettevõtja, pidevalt hõivatud mitmesuguste projektidega. Ometi möönab ta, et ei ole sündinud hõbelusikas suus. Ta meenutab oma lapsepõlve viielapselises peres, kus asju polnud kunagi üle.Marjen jagab ka, kuidas nende kärgperes on...
2025-06-1101 minFree Range VisionPractice Development That Works: Building Strategic PartnershipsStruggling to grow your practice without burning out your team? For Matt and Vance, the answer wasn't another system—it was building genuine partnerships with primary care providers.In this episode, you'll learn how to turn collaborative care into a competitive advantage, get proven communication tactics from a former ASCRS president, and discover how the right partnerships can free up your time while growing your bottom line.Have a question about team culture, innovation, practice development, or anything else in ophthalmology and business? Send it to hello@freerangevision.com and you may hear the answer in...
2025-06-1026 minFree Range VisionChange Hurts, Then It Works: Hard-Won Wisdom from the TrenchesEver had that sinking feeling when a patient complaint lands in your inbox? In this candid episode, Matt and Vance reveal why those painful moments might be your practice's greatest gifts.From combining insurance-based and elective procedures to completely rebuilding operational systems, the duo shares clinic-tested strategies for turning chaos into clarity. You'll learn about Matt’s “biggest professional mistake,” the value in choosing to see complaints as a gift, and why Vance insists on sharing hard-earned insights with competitors.This is real-world wisdom from leaders who've stumbled, recovered, and built something extraordinary along the way. W...
2025-05-1317 minFree Range VisionFirst Sight, Lasting Impression: The Michelin Guide to Vision CareWe all can identify with the feeling of walking into a new place and feeling intimidated. Add the stress of healthcare decisions, and the situation gets more tense. This isn’t the experience you want to give your patients. But how do you change it?Join Matt Jensen and Dr. Vance Thompson as they share the surprising source of inspiration for making patients feel welcome: the restaurant industry. Learn how to pay attention to the little touches that make people feel cared for —from magazines to architecture—and get inspired to give your patients an exp...
2025-04-2931 minFree Range VisionThe Currency of Curiosity: Leading Innovation in HealthcareWhat transforms a good practice into an extraordinary one? Join Matt Jensen and Dr. Vance Thompson as they reveal how curiosity drives both medical breakthroughs and exceptional teams.Dr. Thompson takes you on his journey from filming early PRK procedures with a Sony Handicam to building a research powerhouse that's become a model nationwide. Discover why successful innovation isn't just about technology—it’s about creating a culture where curiosity thrives and team members proudly believe "we're the best on earth."Whether you're a surgeon looking to implement new technologies, an administrator navigating the complexities of c...
2025-04-1532 minFree Range Vision‘Good Morning’ to Great Results: How Your Team's First Interactions Shape SuccessIn this episode, hosts Matt Jensen and Dr. Vance Thompson share their tried-and-true methods for beginning the work day with a team. They explain how regular morning gatherings set the tone for every moment that follows. With their tips, you’ll prioritize caring interactions and avoid a transactional mindset. Learn from their experiences and watch how genuine care transforms your practice experience.
2025-04-0121 minFree Range VisionThe Power of Morning Rituals: Habits That Transform Your WorkIn this episode, hosts Matt Jensen and Dr. Vance Thompson dive into the importance of intentional morning routines. They discuss how beginning your day with purpose—rather than letting the day happen to you—can transform both your personal wellbeing and professional interactions. Your morning routine doesn’t have to be a long list or mad dash of productivity. Rather, it's a time to prepare yourself so that you can arrive at work ready to serve your team’s needs. Matt and Vance share their morning rituals, from making coffee to practicing the "10-foot rule", which crea...
2025-03-1809 minFree Range VisionWhat a Cup of Coffee Reveals About Patient ExperienceMatt Jensen and Dr. Vance Thompson show how a simple coffee ritual offers fresh insights into patient care and leadership in ophthalmology. They share clear strategies to boost practice management, customer service, and team dynamics. Discover how small gestures can transform patient experience and build lasting connections.ResourcesWall Street Journal article about how Brian Niccol is changing the customer experience at Starbucks: https://on.wsj.com/4hmRxln Watch a recent video interview with Brian Niccol (CEO of Starbucks): https://on.wsj.com/4km3MkK Sometimes You Win, Som...
2025-03-0416 minFree Range VisionA Clear Vision: 20+ Years of Building a World-Class PracticeJoin Matt Jensen and Dr. Vance Thompson for a candid conversation about their 20+ years of working together in ophthalmology. In this episode, they share how their partnership began, the challenges they've faced, and the key lessons they've learned along the way. From creating an exceptional patient experience to building a top-tier team, they discuss what it takes to lead with vision, compassion, and purpose. Whether you're in eye care or healthcare leadership, you'll walk away with practical insights and inspiration from two industry leaders who have spent decades refining their craft.
2025-02-1827 min
Jags Radio NetworkJags Live! - 11.13.24JT and Pat are joined by Major Applewhite, Laith Marjen, Aleksi Pulkkinen and Anthony Zaccaro.
2024-11-1449 min
ÖNCÜ MÜZİKÖNCÜ MÜZİK - ÖNCÜLER ARASI MÜZİK 🇹🇷🇬🇷🇲🇰🇮🇷🇫🇷🇬🇧🇺🇸 ÖNCÜ MÜZİK sizi, ÖNCÜLER ve Uluslar arası bir Müzik seyahatine çıkartmaya geldi.Bu bölümün ışığında, asılları yabancı olan ve ülkemizde, Türkçe aranje edilen Bestelerin, varyasyonlarına kulak vererek, ufkunuzun genişlediğini hissedeceksiniz.İşte, tur rehberlerimiz:1) Haris Alexiou: Mia Pista Apo Fosforo (1990🇬🇷)2) Sezen Aksu: Her Şeyi Yak (1991🇹🇷)3)Yonca Evcimik: Nefes Almak İstiyorum (1991🇹🇷)4) Esma Redzepova: Caje Sukarije (1961🇲🇰)5) Ajda Pekkan: Olanlar Oldu Bana (1972🇹🇷)6) Goran Bregovic Feat Ken Burgeouse: Parfum Paranoia (1996 🇧🇦)7) Candan Erçetin: Sevdim Sevilmedim (1996🇹🇷)8) El Pida: Alli Mira Mera (1976🇬🇷...
2024-07-121h 17
Pokkerimängijal külasPokkerimängijal külas #10 - Marjen Võsujalg & Kristjan LaasSel korral tuleb saatejuht Kristjan Laasile külla pea kõigile teada-tuntud mänedžer Marjen Võsujalg.Saate toob teieni meelelahutusportaal win.ee
2023-11-1552 min
Cruce de CaminosLike a Rolling StonePara muchos es la mejor canción de la historia del rock, pero al marjen de opiniones más o menos subjetivas, de lo que no cabe ninguna duda es de que existe un antes y un después de esta canción. Bob Dylan había cambiado la guitarra acústica por la eléctrica, y con esta canción cambió también los estandares comerciales y artísticos de la época. Aquí te lo contamos.
2016-12-1910 min
~~taste vampire~~episode 57: being admired for exactly who i am (candi mcbride)episode 57: being admired for exactly who i amsongs in this episode in order of appearance:marjen - "dashing through the snow being chased by wolves"available heregender work - "gay space colonies"available heremakeup - "read nature"available herecigarettes after sex - "keep on loving you"available hereinnernettes:twittertumblrfacebook
2016-05-3127 min