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Mark Hoffman
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The Resilient Journey
Episode 191 - The Six Rungs of Training Maturity, with Lester Chng
Have you ever thought about how mature your training is? What does a good training program look like? This week's guest has laid out a six level training maturity model that will help you take your training...and your program to the next level. Hello everyone and welcome to Episode 191 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week, we welcome Lester Chng to talk to us about the six rungs of training. Lester explains that as we are intentional about maturing our training, we evolve from developing individual competencies to team building through tabletop...
2025-06-30
30 min
The Resilient Journey
Episode 189 - Resilience and The BCI with David Thorp
What does it take to lead a global community through change, challenge, and transformation? This week’s guest has spent nearly a decade doing just that—guiding resilience professionals through shifting landscapes, and evolving expectations. Welcome to Episode 189 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week, we are honored to welcome to the podcast, the Executive Director of the Business Continuity Institute, David Thorp. David shares his perspective on how the industry has changed over the past nine years, and what he’s most pleased with during his time at the helm of the B...
2025-06-16
29 min
The Resilient Journey
Episode 185 - Hands On AI - Augmenting Your Resilience Program (Pt. 2) - With Jason Hoss
Last week, in part 1 of our two-part series on using AI in resilience, we talked about using AI for building human capabilities in our programs. This week, we dig deeper and talk about how AI can help us with training and awareness, and much more. Hello everyone, and welcome to episode 185 of the Resilient Journey podcast, presented by Anesis Consulting Group! This week, we conclude our two-part series on AI in resilience as Jason Hoss returns to continue the conversation. Jason and Mark talk about the ethics of AI and the need to have a human el...
2025-05-19
29 min
The Resilient Journey
Episode 182 - Taking AI to Another Level - with Gonzalo Vargas
You’ve probably seen AI getting a lot of attention, as many resilience professionals have been posting AI generated action figures and even bobbleheads (….Mark). That’s cute. But this week’s guest says it’s time to take AI to a whole new level. And that’s just what we do. Hello everyone, and welcome to episode 182 of the Resilient Journey podcast, presented by Anesis Consulting Group! This week, we are thrilled to be joined by long time friend Gonzalo Vargas to talk about one of the hottest topics in our industry – Artificial Intelligence. But we’re taki...
2025-04-28
31 min
The Resilient Journey
Episode 179 - ISO 27001 and Your Risk / Resilience Program - with Carolin Hellestam
Many organizations have addressed their need for good security practices by implementing ISO Standard 27001. The problem is, we often miss how the application of this standard applies to us as resilience professionals. Hello everyone, and welcome to episode 179 of the Resilient Journey podcast, presented by Anesis Consulting Group! This week we’re joined by Carolin Hellestam and we’re talking about ISO 27001 and how it pertains to risk and resilience programs. Carolin reminds us that the Standard is Risk based, and it is tailored to meet your company’s overall requirements. Mark and Carolin walk throug...
2025-04-07
30 min
The Resilient Journey
Episode 178 - Using Emotional Intelligence to Advance Your Career - JD Walter
We often talk about “soft skills” and their importance in our professional development. This week’s guest is committed to improving your emotional intelligence and this episode is committed to helping resilience professionals use these skills to advance our programs. Hello everyone, and welcome to episode 178 of the Resilient Journey podcast, presented by Anesis Consulting Group! This week we are joined by JD Walter, co-founder and President of Walteric LLC, JD tells Mark how important it is to be able to “read the room”. He calls collaboration our “competitive advantage” and they break down the four ingredien...
2025-03-31
30 min
The Resilient Journey
Episode 177 - Well, Why Not You? - Kijuan Amey
Kijuan Amey served in the United States Air Force until he sustained major polytraumatic injuries in a motorcycle accident. Now, he motivates others through his recovery journey and says that even though he lost his sight, he never lost his vision. Hello everyone, and welcome to episode 177 of the Resilient Journey podcast, presented by Anesis Consulting Group! Prepare to be inspired and get ready to share this episode with your network. This week, we introduce you to Kijuan Amey, the head of Amey Motivation. After a tragic accident in 2017, Kijuan found his true calling: serving...
2025-03-24
34 min
The Resilient Journey
Episode 176 - Conquering the Chaos (Part 2) - With Dan Stoneking
We get it. Many of you are sick and tired of paying attention to the news coming out of Washington. There are days that we feel the same way. But there are things we need to understand. Things we need to pay attention to. Welcome to part two of Conquering the Chaos. Hello everyone, and welcome to episode 176 of the Resilient Journey podcast, presented by Anesis Consulting Group! This is part two of our mini-series on conquering the chaos and we’re joined by Dan Stoneking, who has 25 years experience in the US Army and 15 ye...
2025-03-17
31 min
Lead On with Greg & Mark (LOwGaM)
S5 E13: Six Steps To Becoming A Superhero at Work
Are you feeling the weight of workplace uncertainty? Join us, Greg and Mark, as we explore essential strategies to elevate your value and job security within your organization. Discover how to enhance your workplace value in this engaging conversation about perseverance and becoming an indispensable asset to your organization. Equipped with valuable insights and six actionable strategies, we explore the timeless principles that continue to resonate in today's unpredictable job landscape.Make sure to subscribe to our podcast for more insights and discussions on leadership!Don't miss this opportunity to transform yo...
2025-03-03
18 min
The Resilient Journey
Episode 174 - Let's Talk About Tariffs with Betty Kildow
It seems that tariffs are part of the ‘new normal’ of international trade in 2025. Today we’re talking about what they are, how they impact global trade, and what we as resilience professionals should be doing to help mitigate the risk. Hello everyone, and welcome to episode 174 of the Resilient Journey podcast, presented by Anesis Consulting Group! This week we’ve engaged our resident supply chain expert Betty Kildow to talk with us about tariffs. Betty and Mark explain how tariffs work. Betty provides tips on how to report tariffs to your executive team – AND – how to protec...
2025-03-03
31 min
The Resilient Journey
Episode 173 - BCDR Real Life Lessons & Insights (So Far) - with Melissa Muniz
One of the things we like to do at the Resilient Journey is chat with guests who are making a difference in our industry. This week we’re going to explore some real-life lessons and insights from a wide-variety of topics, all related to business continuity. Hello everyone, and welcome to episode 173 of the Resilient Journey podcast, presented by Anesis Consulting Group! This week we’re joined by emcee of DRJ Spring, Melissa Muniz about a series of articles she’s writing called BCDR Unplugged: Real-Life Lessons & Insights. Melissa explains what prompted her to wri...
2025-02-24
30 min
The Resilient Journey
Episode 170 - Make Your Resilience Program Shine with Daniela Parker
Organizational buy-in of resilience programs is tough at the best of times, but when there are internal challenges – it can get even harder. This week’s guest tells us the secret sauce for building a program that resonates across the organization. Hello everyone, and welcome to episode 170 of the Resilient Journey podcast, presented by Anesis Consulting Group! This week we’re joined by Daniela Parker, a risk and resilience consultant with over 20 years in the financial services sector. This episode is packed with great information as Daniela provides us with tips to make sure y...
2025-02-03
29 min
The Resilient Journey
Episode 169 - Crisis Management Ripped From the Headlines with Deb Hileman
Wildfires, Meta, Tik Tok, tariffs, and severe weather are all dominating the headlines as 2025 roars to life. This is crisis management – ripped from the headlines. Hello everyone, and welcome to episode 169 of the Resilient Journey podcast, presented by Anesis Consulting Group! This week we’re joined by Deb Hileman, CEO of the Institute for Crisis Management. Deb and Mark talk about crisis events in the news and the impact that these events could have on your business. For example, we’ve all heard that Mark Zuckerberg removed fact checking from Meta – but how does the...
2025-01-27
29 min
Lead On with Greg & Mark (LOwGaM)
S5:E9 Turning Weekly Questions into Powerful Development Tools
This episode of Lead On with Greg & Mark delves into the importance of intentionality by exploring five critical questions that listeners can reflect on each week to enhance their personal and professional growth. Through engaging dialogue, Greg and Mark provide actionable insights into learning, relationships, problem-solving, seizing opportunities, and adding value in various contexts. Show highlights:• Utilizing weekly questions to focus on personal and professional growth • Encouraging proactive learning and development • Emphasizing the significance of nurturing and repairing relationships • Recognizing the importance of addressing or avoiding specific problems • Identifying and embracing op...
2025-01-21
21 min
The Resilient Journey
Episode 168 - Inside the Trucking & Logistic Company with Colby Varley
This week, for the first time on the Resilient Journey, we are shifting gears and going the extra mile to take a look inside a trucking and logistics company. The goal: to find out what your logistics and supply chain manager should be concerned about. Hello everyone, and welcome to episode 168 of the Resilient Journey podcast, presented by Anesis Consulting Group! This week we’re joined by Colby Varley, Vice President of Sales and Principal of Advanced Transportation Services – a company that has provided quality transportation of perishable products for over 40 years. Colby tell...
2025-01-20
29 min
The Resilient Journey
Episode 167: 2025 Crisis Management Bingo with Regina Phelps
Within the first 10 days of 2025, we saw massive wildfires devastate Los Angeles, winter storms disrupt lives across the US and the UK, an earthquake that ravaged Tibet, the resignation of Canada’s Prime Minister and more. What will the rest of the year bring? Hello everyone, and welcome to episode 167 of the Resilient Journey podcast, presented by Anesis Consulting Group! This week we’re joined by our good friend Regina Phelps, who helps Mark put together a bingo card of plausible crisis level events that could happen in 2025. The card is available by clicking here. Mark...
2025-01-13
28 min
The Resilient Journey
Episode 165 - 2024 in Review
For many the holidays are a time of reflection. And the same can be said for us at the Resilient Journey podcast. That’s why we want to take a few minutes and reshare some of the most memorable and compelling moments of 2024. Hello everyone, and welcome to episode 165 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are revisiting seven episodes from 2024. They are either the most popular episodes (in terms of downloads and online listens) or they have a compelling story to tell. We’ll hear from Lindley Good...
2024-12-23
30 min
The Resilient Journey
Episode 164 - The UnitedHealthCare CEO Shooting; With Doug Farber
On December 4th, UnitedHealthCare CEO Brian Thompson was tragically shot and killed outside a Manhattan hotel. The incident has raised questions about the adequacy of corporate security protocols. And this week’s guest is a subject matter expert. Hello everyone, and welcome to episode 164 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we want to talk about corporate and executive security in the light of the tragic shooting of Brian Thompson. We are joined by Doug Farber, CEO of a boutique security consulting company called Horsepower Advisors. Doug and Mark ta...
2024-12-16
27 min
The Resilient Journey
Episode 163 - When Your Crisis Communications is a "Train Wreck" - With Sean Mallen
In 2010, BP CEO Tony Hayward faced backlash for saying, "I'd like my life back," during the Gulf of Mexico oil spill crisis. His comments are seen as the gold standard of what not to do in crisis communications. Hello everyone, and welcome to episode 163 of the Resilient Journey podcast, presented by the Resilience Think Tank. We have a very unique episode this week as we are joined by veteran news reporter turned media trainer Sean Mallen, who absolutely grills Mark during a mock press conference. In today’s episode, Mark pretends to be an unprepared co...
2024-12-09
29 min
The Resilient Journey
Episode 162 - Emerging Threats and Third Party Risk with Donna Speckhard
Ronald Reagan’s famous quote, “trust, but verify” captures the balance between faith and caution. It reminds us to value trust while backing it up with evidence. When we think about risk and resilience, this week’s guest tells us the same thing. Hello everyone, and welcome to episode 162 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we revisit the relationship between risk and resilience by welcoming special guest Donna Speckhard. Donna and Mark talk about emerging threats that you and your organization should consider as we head into 2025. Donna explains...
2024-12-02
29 min
The Resilient Journey
Episode 161 - Video Game Business Resilience Exercises with AJ Leece
This week’s guest takes a very simple approach to a complex problem. He gathers information about your business and then uses gaming software to build plausible threat cases to simulate an attack on your business. Hello everyone, and welcome to episode 161 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are joined by AJ Leece, Managing Director of Brekade – the business resilience arcade company that builds software to allow organizations to run complex and informative exercises. AJ tells Mark that our industry fails to understand how people learn and expl...
2024-11-25
32 min
The Resilient Journey
Episode 160 - What's Next? Risk & Resilience After the 2024 US Elections - John Ashford
In what is arguably the best television show ever written, Aaron Sorkin captured the spirit of a White House and a President. The show was The West Wing. The President was Jed Bartlett. The phrase that was repeated over seven seasons was “What’s Next?”. Today, many of us are asking the same thing. Hello everyone, and welcome to episode 160 of the Resilient Journey podcast, presented by the Resilience Think Tank. This is an episode that every risk management, business continuity and crisis management professional needs to hear as we welcome long-term political advisor and crisis...
2024-11-18
26 min
The Resilient Journey
Episode 159 - Program Measurement and Reporting with Stuart Murray
They say you can’t improve what you don’t measure. So what do we do? Maturity assessments? KPIs? Metrics? How do we translate all of this information into an effective story. What does good look like for your organization? Stick around and find out. Hello everyone, and welcome to episode 159 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, we discuss the ‘why, what, when, and how’ of program measurement and maturity assessments with industry veteran Stuart Murray. Stuart emphasizes the importance of telling your story by reporting on what truly mat...
2024-11-11
30 min
The Resilient Journey
Episode 158 - First...No BIAs...Now No Business Continuity Plans? ~ Mark Armour
This week’s guest calls himself a thorn in the side of the resilience industry. He doesn’t believe in documented plans, leveraging Mike Tyson’s quote – “Everybody has a plan until you get punched in the face.” Simply put, heeees baaaack! Hello everyone and welcome to episode 158 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, resilience antagonist Mark Armour joins the podcast to talk about how to prepare and empower organizations without using documented business continuity plans. He believes organizations can have a great deal of capability without a plan. For him...
2024-11-04
30 min
The Resilient Journey
Episode 156 - Leading with Resilience - Terence Clarke
If you are responsible for coaching your executives, this week’s guest tells us a secret. People don’t “need” coaching, they have to “want coaching”. And he tells us that past experiences with crises, can prepare our leaders to be more resilient. Hello everyone and welcome to episode 156 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, we’re pleased to be joined by Terence Clarke a transformational executive coach and cross-cultural leadership expert. This week, Terence shares his insights on resilient leadership. Including how we need to be prepared so that we can r...
2024-10-21
32 min
The Resilient Journey
Episode 155 - Roll up Your Sleeves, We've Been Hacked! - Regina Phelps
When two senior crisis management consultants collaborate on a response plan, it starts out a little more basic than you’d think – like establishing who’s in charge of the crisis and the skillset of that leader. And that kicks off an amazing conversation. Hello everyone and welcome to episode 155 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, Mark is joined by friend of the podcast Regina Phelps and the plan was….these two would walk through their crisis management approach to a cyberattack. That didn’t exactly happen. I mean, they...
2024-10-14
32 min
The Resilient Journey
Episode 154 - The Bad Guys Are Targeting You: Michael Perdunn (Cybersecurity Awareness Month)
This is the 20th year of National Cybersecurity Awareness Month! While technology has changed in the last two decades, the threat and impact of cybercriminals has not gone away. If you don’t think a cyberattack can happen to you – think again. Hello everyone and welcome to episode 154 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week Mark is joined by cybersecurity thought leader Michael Perdunn. Michael and Mark discuss society’s desensitization to news of a data breach and how organizations cannot afford to take that same approach. ...
2024-10-07
31 min
Lead On with Greg & Mark (LOwGaM)
S5:E3 What Are Your Thoughts On Beatboxing?
In a very special abbreviated episode of Lead On With Greg & Mark, Mark makes a request.Send us a text and let us know how we're doing. In the meantime, make it a great day & innovate the USA!Check out all episodes of Lead On with Greg & Mark on your favorite podcast platform!
2024-10-01
01 min
The Resilient Journey
Episode 153 - Stop Sleep-walking Through Resilience with Sheena Downey
How much does your background play a part in how you approach your work in resilience? Do the personal experiences and traumas that we’ve overcome, lay the foundation for future attitudes? This week’s guest thinks so, and so do we. Hello everyone and welcome to episode 153 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week Mark is joined by Sheena Downey, CEO and Founder of Worldwide Resilience. Sheena is based in Australia and has the slogan “prepare today and protect tomorrow”. She tells us that her experience with domestic family v...
2024-09-30
30 min
The Resilient Journey
Episode 150 - Misinformation, Disinformation & Resilience with Lindley Gooden (Part 2)
Do you believe we landed on the moon? Was the 2020 election stolen? Is the earth really flat? Did aliens come down and tidy up Lindley Gooden’s garden? People believe different things. But rather than fight, our guest says it’s time for reconciliation. Hello everyone and welcome to episode 150 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, we continue our conversation with Lindley Gooden, founder of Greenscreen and author of a new book called The Future of Truth. Lindley and Mark talk about social media’s involvement in the...
2024-09-09
29 min
The Resilient Journey
Episode 149 - Misinformation, Disinformation & Resilience with Lindley Gooden (Part 1)
What if I told you that this was the final episode of the Resilient Journey? If I told you that because it was a fact, that would be the truth. If I said it because I heard a rumor, that would be misinformation. But if I new it was a lie, what would that be? Hello everyone and welcome to episode 149 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, Mark welcomes Lindley Gooden, founder of Greenscreen and author of a fantastic new book called The Future of Truth. Lindley says...
2024-09-02
31 min
Lead On with Greg & Mark (LOwGaM)
S4: E11 What Is Your 'Death Bed' Advice For Managers?
Join us, Greg and Mark, as we talk about the 'death bed' advice we would give to others leaders.These foundational concepts are based in our own experiences, failures, and successes.In addition to absorbing these nuggets of knowledge from mentors, they're often things we have come to learn the hard way.What advice would you give other managers?What advice do you wish someone had given to you when you took your first management position?Tune in for actionable insights that promise to elevate your leadership game.
2024-08-26
18 min
The Resilient Journey
Episode 148 - The Who, What & How of Crisis Communications - Stephanie Craig
The Resilient Journey is here to help resilience professionals learn more about adjacent disciplines. Last week Mads Paerregaard shared important details about physical security. This week, we dive into the world of crisis communications. Hello everyone and welcome to episode 148 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, Mark welcomes Stephanie Craig, the President of Kith – a crisis management consulting firm that helps clients prepare for, manage, and navigate high-profile crises. Stephanie explains that when it comes to crisis communications, the goal is to always protect reputations. She and...
2024-08-26
29 min
Lead On with Greg & Mark (LOwGaM)
S4: E10 Ten Tips to Managing Conflict
Have you ever considered that conflict could be more beneficial than detrimental? In this episode of Lead On with Greg and Mark, we uncover how effective communication can turn disagreements into opportunities for growth and collaboration. Inspired by the tips from National Liberty Museum, we share practical strategies such as listening more, talking less, and focusing on the issue at hand rather than personalizing disputes. Real-life examples demonstrate how these tactics can foster understanding and cooperation in both personal and professional environments.Join us as we reveal the transformative power of swapping blame-oriented "you" statements for inclusive "...
2024-08-20
16 min
The Resilient Journey
Episode 147 - Physical Security and Your Business Continuity Program - Mads Paerregaard
From time to time, we all struggle with aspects of our job that are less familiar to us. You may have worked in the resilience industry for a number of years, but never had reason to focus on an adjacent discipline. The Resilient Journey is here to help. Hello everyone and welcome to episode 147 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, Mark welcomes Mads Paerregaard, CEO of Human Risks. Mads and Mark are talking about physical security risk and the natural connection it has with resilience. They talk about t...
2024-08-19
32 min
Lead On with Greg & Mark (LOwGaM)
S4: E9 Practical Tips for Leading Engaging and Efficient Sessions
Can meetings really be efficient and enjoyable? Find out how to transform your team's gatherings with our latest episode of "Lead On with Greg and Mark!" Learn about different strategies for setting agendas, whether collaboratively or with advance notice, and discover Seth Godin's essential checklist for ensuring meeting success. We'll also discuss the importance of having a clear agenda, setting desired outcomes, and making relevant information available ahead of time. Plus, we highlight Ray Dalio's common-sense rules for meetings, emphasizing the need for clear objectives and priorities. Join us to uncover insi...
2024-08-12
21 min
The Resilient Journey
Episode 146 - DEI Is Going to Win - Find Out Why ~ Dee C Marshall
Diversity, equity and inclusion has been all over the news recently. In fact, DEI is everywhere – from the corporate boardroom to the political arena. This week’s guest knows a thing or two about diversity and she says “DEI is going to win!” Hello everyone and welcome to episode 146 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, Mark welcomes guest co-host Lisa Jones. Lisa and Mark are joined by Dee C. Marshall, CEO and Managing Partner of Diverse and Engaged. In this important episode Dee explains that we are experiencing what she...
2024-08-12
34 min
The Resilient Journey
Episode 145 - Punch It Margaret!!! - Anne Bonney
Gilda Radner said “Life is about not knowing, having to change, taking the moment and making the best of it without knowing what’s going to happen next.” Change is inevitable. So we asked today’s guest how to deal with change and she said: Get Over It. Hello everyone and welcome to episode 145 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are joined by professional motivational speaker and fire ball – Anne Bonney. Anne and Mark walk through the 5 Ps of Navigating Change. Anne encourages us to dance in the discomfo...
2024-08-05
31 min
The Resilient Journey
Episode 144 - BCM Through the Eyes of a First Responder - Erik Endress
In this week’s episode we’re going to look at things a little differently. Instead of looking at business continuity through your eyes, we are challenging you to look at your response plans through the eyes of first responders. And we have just the guest to do it. Hello everyone and welcome to episode 144 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we look at business continuity through the eyes of a first responder as we’re joined by Erik Endress, CEO of On Scene Technologies. Erik tells us what b...
2024-07-29
30 min
The Resilient Journey
Episode 143 - In Favor of the BIA (With Tips and Tricks for a Better BIA) - Garth Tucker
In episode 99 of this podcast, Mark Armour joined us to talk about Adaptive Business Continuity. During our conversation Mark said that he doesn’t like the BIA, plans or documentation. Well…..today’s guest has a different point of view. Hello everyone and welcome to episode 143 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are going to Newfoundland as we’re joined by Garth Tucker, a Director of Business Continuity with over 20 years of experience. In addition to talking about getting Screeched In, Come From Aways and cod kiss...
2024-07-22
30 min
The Resilient Journey
Episode 142 - Strong Messaging and Executive Buy-in with Chloe Demrovsky
This week’s episode combines soft skills like active listening with sales, marketing, customer service and even acting. You might be wondering what all of this has to do with resilience. Well, stick around because it all comes together in one episode. Hello everyone and welcome to episode 142 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are joined by one of the most prominent professionals in the resilience industry – Chloe Demrovsky. In her interview with Mark, Chloe explains why she stepped down from her leadership role with DRI...
2024-07-15
29 min
The Resilient Journey
Episode 141 - Business Resilience Among Political Uncertainty (Part 2) ~ with John Ashford
In last week’s episode, we began a conversation with John Ashford about the uncertainty that elections all over the world are going to have on business. John told us that what he’s seeing in 2024 reminds him more of what life looked like in the 1930s. Hello everyone and welcome to episode 141 of the Resilient Journey podcast, presented by the Resilience Think Tank. This is part two of a special conversation about business resilience during political uncertainty. We are joined once again by John Ashford, Chairman and CEO of The Hawthorn Group who tells Mark...
2024-07-08
17 min
Lead On with Greg & Mark (LOwGaM)
S4:E8 Say Goodbye: What's A Leader To Do When an Employee Leaves
Join us, Greg and Mark, for a conversation about what steps a leader can take when an employee decides it's time to move on to new opportunities. The topics include the importance of recognizing these potential changes - be they retirements, promotions, or unexpected departures - and preparing for them proactively. We dissect the art of retaining talent during transitional periods, underscoring the value of treating departing employees with respect, and fostering positive relationships. We highlight the significance of cross-training to avoid dependency on key individuals and ensuring role clarity for seamless transitions. With practical tip...
2024-07-01
20 min
Lead On with Greg & Mark (LOwGaM)
S4:E7 Creating Your Legacy: Reflections on Life's Journey
Ever wondered how everyday actions can shape your lasting legacy? Join us on Lead On with Greg and Mark as we explore this profound concept. We delve into the real meaning of legacy and the everyday impact each of us can have, discussing the importance of aligning daily actions with long-term goals to map out a personal legacy manifesto. This episode invites you to reflect on your own legacy and the mark you want to leave on the world, sharing four easy steps you can take starting today.Send us a text and let us k...
2024-06-24
22 min
The Resilient Journey
Episode 139 - How a Four Day Hike Inspired Thoughts of Resilience: Melissa Muñiz
In last week’s episode Mike Janko told us that every journey needs a roadmap. This week’s guest went on a 4 day hike. She had a roadmap, a guide and a chef and still struggled. But the outcome is a treasure for all of us to hear. Hello everyone and welcome to episode 139 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are joined by Melissa Muñiz who shares her lessons about personal and community resilience based on her personal journey in Machu Picchu. Melissa ties her 4...
2024-06-24
28 min
The Resilient Journey
Episode 138 - The Resilience Roadmap with Mike Janko
This week’s guest uses the concept of a journey as a core message in his approach to resilience and he feels we should “consider resilience a journey through a complex program”. But he also says, every journey needs a roadmap. Hello everyone and welcome to episode 138 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are joined by best selling author, and Goodyear Director of Global Business Continuity - Mike Janko. In this episode Mike and Mark talk about the need for benchmarking by building a program scorec...
2024-06-17
28 min
Lead On with Greg & Mark (LOwGaM)
S4:E6 Big Mike's Guiding Principles for Success
A very special Father’s Day episode!You've asked for it; we've delivered. Join us and a very special guest requested by our loyal listeners: Michael 'Big Mike' Hoffman - Mark's dad. His words of wisdom imparted to Mark over the years - and subsequently referenced on many episodes of the podcast - come to life as he shares experiences from his career in the Department of Defense.Big Mike shares invaluable wisdom on the fundamental principles of leadership, emphasizing reciprocal relationships, trust, and kindness. He believes that leaders should empower their team members to shine and...
2024-06-16
19 min
The Resilient Journey
Episode 137 - Talkin' Baseball AND Resilience with James Green
It’s been called “America’s Pastime”. Major League Baseball is the pinnacle of professional baseball in North America. 30 teams split between the American and National Leagues. But what does it have to do with resilience? Hello everyone and welcome to episode 137 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are joined by James Green and yes we are talkin’ baseball….and resilience. In this episode James and Mark talk about analytics and self-care when the game is a grind. Also, the recent decision by major league baseball to incorporate...
2024-06-10
34 min
The Resilient Journey
Episode 136 - How to Report to the Board - Steve Strout
This week we are putting a bow on our conversation about demonstrating and articulating value. You may be doing all the right things, but if you aren’t reporting it properly you might be doing yourself a disservice. Hello everyone and welcome to episode 136 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are joined by friend of the podcast Steve Strout, a long-time C Suite Executive and Board Member. Steve gives us the inside scoop on what Boards and executives are looking for. Simply put – he tells us how to p...
2024-06-03
29 min
Lead On with Greg & Mark (LOwGaM)
S4:E4: Rocking the Beat of Leadership: How Music Shapes Our Journey to Success
Have you ever found yourself signaling a turn in life, only to realize you’re orchestrating a symphony of leadership and creativity? That's exactly where our latest episode takes you, through the winding roads of Bucks County and straight into the heart of what connects music to the essence of guiding others. Mark's punk band past bubbles to the surface as we jam on the parallels between hitting the stage and rallying a team—each an art form demanding finesse, improvisation, and a deep understanding of your audience, whether they're headbanging fans or your go-getters at the office.W...
2024-05-27
25 min
The Resilient Journey
Episode 134 - Show Value in Everyday Activities with Frank Shultz
We share a fundamental principle with this week’s guest. Be easy to do business with. As resilience professionals that translates to one thing: Showing value in everyday activities. Hello everyone and welcome to episode 134 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are joined by Frank Shultz, founder and CEO of Infinite Blue. In this episode Frank and Mark talk about breaking traditional BCP rules, demonstrating value every day and how to not annoy your stakeholders. Frank says the conversation about value has to be about re...
2024-05-20
30 min
Intelligent Medicine
Turning the Tide on Overmedication: Dr. Mark Horowitz’s Approach to Deprescribing, Part 1
Dr. Mark Horowitz, a Clinical Research Fellow in Psychiatry from the UK and co-author of “The Maudsley Deprescribing Guidelines: Antidepressants, Benzodiazepines, Gabapentinoids and Z-drugs,” delves into the complexities of deprescribing psychiatric medications such as antidepressants, benzodiazepines, and sleep aids. Dr. Horowitz outlines the origins and importance of the deprescribing movement, explaining how polypharmacy and overprescription have necessitated a careful approach to reducing medication loads safely. He discusses the physiological and withdrawal challenges faced by patients on long-term psychiatric medication, emphasizing the vital role of slow and individualized tapering processes. He covers the substantial influence of pharmaceutical companies on prescription guidelines in t...
2024-05-14
23 min
Intelligent Medicine
Turning the Tide on Overmedication: Dr. Mark Horowitz’s Approach to Deprescribing, Part 2
Dr. Hoffman continues his conversation with Dr. Mark Horowitz, co-author of "The Maudsley Deprescribing Guidelines: Antidepressants, Benzodiazepines, Gabapentinoids and Z-drugs."
2024-05-14
33 min
The Resilient Journey
Episode 132, It's Time to Change and Adapt, Chad Robbins
Last week we talked about change, and how change is constant. This week’s guest says that we need to change and adapt – and frankly the value you demonstrate to your executives could hang in the balance. Hello everyone and welcome to episode 132 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, we are joined by Chad Robbins, Sr. Vice President of Platform Strategy at CL Digital. Chad and Mark talk about the importance of using data in our resilience programs. Chad emphasizes the need to know your audience when...
2024-05-06
29 min
The Resilient Journey
Episode 131 - Change is Constant, Play to Your Strengths with Russell Harvey
John F Kennedy said, “Change is the law of life> And those who look only to the past or present are certain to miss the future.” Today’s guest puts it this way, “Change is constant”. So how does this apply to us? Stick around and find out. Hello everyone and welcome to episode 131 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, Mark isn’t joined by “A” resilience coach – he is joined by “THE” resilience coach – Russell Harvey. Russell and Mark talk about VUCA – and how our world is Volatile, Uncertai...
2024-04-29
30 min
The Resilient Journey
Episode 130 - Red Lights are Flashing! - Regina Phelps
This is part two of our special polycrisis podcast event. And it’s packed full of information that will make your resilience program better. The real question that we’re answering today is “What does all of this have to do with you”? Hello everyone and welcome to a very special episode 130 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, Mark is joined by resilience legend Regina Phelps. Regina and Mark continue the conversation about polycrisis, the failing infrastructure and why you should care. Regina says that we...
2024-04-22
36 min
The Resilient Journey
Episode 129 - The Climate Is (Already) Changing - Staci Saint-Preux
Hey, how’s the weather? Do you think it will rain? Is it hot enough for you? You know, it’s not the heat, its the humidity. Everywhere you turn, people are talking about the weather. The thing is – everyone talks about the weather, but nobody does anything about it. Hello everyone and welcome episode 129 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are pleased to welcome Staci Saint-Preux to the Resilient Journey as we begin a two-part polycrisis podcast event. Mark and Staci talk about climate change, severe weathe...
2024-04-15
30 min
The Resilient Journey
Episode 128 - BC to ERM: "You Complete Me" - with Erick Anez
Several years ago, author Tom Peters asked this question: If there is one thing that you could change – that would fundamentally improve the way you do business, what would it be? On this week’s episode, we’re offering you one very important suggestion. Hello everyone and welcome episode 128 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week Mark is joined by Erick Anez who says that he had done business continuity for years but always felt like something was missing. It wasn’t until he got into risk management that business...
2024-04-08
28 min
The Resilient Journey
Episode 127 - An Interview with AI, About AI - Microsoft CoPilot
Everywhere you turn, someone is talking about AI. Some complain that AI will make people lazy. Can AI be trusted? What about the ethical concerns of using AI? Well this week’s guest has a pretty good grip on the subject. Hello everyone and welcome episode 127 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we’re doing something different as we welcome Microsoft’s Co-Pilot to the podcast. You heard me right. This week we are interviewing AI itself. You want to learn about AI…ask AI. The co...
2024-04-01
24 min
The Resilient Journey
Episode 126 - Mind the Gap; Generational Mindsets with Steph McCluskey
What type of work environment inspires you? Do you prefer hierarchy or freedom? Boundaries or openness? Tradition or blazing new trails? People approach the workplace differently – the challenge is: how do you navigate those differences? Hello everyone and welcome episode 126 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we welcome Steph McCluskey to the podcast. Steph and Mark leverage their presentation from DRJ Spring to talk about working across different mindsets that we find in today’s workforce. They talk about the importance of respecting other point...
2024-03-25
29 min
The Resilient Journey
Episode 125 - Building the Perfect Elevator Pitch for Resilience with Jason Hoss
Imagine this: you step into the elevator, heading to your office. As the doors close, you find yourself face-to-face with the CEO, who asks about your business continuity program. You have just 30 seconds to deliver the perfect elevator pitch. What do you say? Hello everyone and welcome episode 125 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we welcome back a friend of the podcast – Jason Hoss. Jason and Mark have a conversation about building the perfect elevator pitch including: avoiding jargon, building a connection with the individual an...
2024-03-18
30 min
The Resilient Journey
Episode 124 - Busting Myths About IT Disaster Recovery & Business Continuity - David Hall
Does moving your systems to the cloud eliminate the need for a disaster recovery strategy? Is it accurate that high availability renders DR obsolete? This episode of the Resilient Journey has a bit of a MythBusters vibe to it. Let’s talk about IT DR. Hello everyone and welcome episode 124 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we’re joined by David Hall, Disaster Recovery Architect for the City of Tulsa. David explains the connectivity between business continuity and disaster recovery, and the need for developing a comp...
2024-03-11
27 min
The Resilient Journey
Episode 123 - What Your Program Can Learn From the Financial Sector with Gillian Catalano
Maybe your organization isn’t in a regulated industry. Maybe you don’t think operational resilience is something that applies to you. But what if we told you that some of the principles of “OR” can still be used to improve your program? Hello everyone and welcome episode 123 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we’re joined by Gillian Catalano, Senior Director of Enterprise Resilience Risk for RBC. This week, Gillian and Mark talk about business continuity and operational resilience in the financial sector and how those princ...
2024-03-04
31 min
The Resilient Journey
Episode 120 - Being a Resilience Pirate (Part 2) - Alex Barker
Hello everyone and welcome to Part 2 of my conversation with Right-hand Pirate Alex Barker from Be More Pirate. This is episode 120 of the Resilient Journey podcast, presented by the Resilience Think Tank. And I’m your host Mark Hoffman. In this episode Alex and I wrap up our conversation about what it takes to make a pirate and then we talk about the pirate code – something that all of us should be doing as a call to action and set of rules we agree to live by. We talk about how just like in today’s world of res...
2024-02-12
28 min
Lead On with Greg & Mark (LOwGaM)
S3 E12: Courage in the Face of Criticism: An Ode to Those Who Dare to Lead
Keyboard warriors! Critics! Reputation assassins! Leading is rewarding. It's also tough. And with it comes the leader's fair share of criticism. Over 100 years ago, Teddy Roosevelt delivered a now-iconic speech as part of a world tour of speaking engagements following his presidency. His comments on having the courage it takes to lead in the face of criticism still resonate today. Commonly known as 'The Man in the Arena' speech, these comments serve as a reminder and motivator to everyone about the trials of standing tall in the unforgiving spotlight of public scrutiny. No matter yo...
2024-02-12
21 min
Lead On with Greg & Mark (LOwGaM)
S3 E11: Beatboxing the Odds with Baldness: What To Do When Things Go Sideways
Dr. Nita Bhushan's book, "That Sucked. Now What?" shines with a light of wisdom as we tackle how to turn life's lemons into limoncello. We're talking vulnerability, meditation, and gratitude journaling: Not your average chitchat, but stories and strategies that pack a punch. Who knew learning to laugh in the face of adversity could be so empowering? Whether we're sharing our journaling journeys or discussing the power of positive self-talk, this episode is brimming with anecdotes and advice that might just change your perspective on the potholes in life's road.But first: Remember the days when beatboxing...
2024-02-05
21 min
Lead On with Greg & Mark (LOwGaM)
S3: E10 Unraveling the Abilene Paradox: Why Do We Go Along with Ideas We Don't Support?
Ever find yourself silently screaming inside while outwardly nodding along to a group decision you're not really on board with? Join us, Greg and Mark, as we pull back the curtain on the Abilene Paradox and dissect its fascinating hold on group dynamics. In this episode, we peel back the layers of why we often conform in group settings... even when it goes against our better judgment. Journey with us through the twisted byways of decision-making, where the desire for harmony can lead to collective misadventures, whether in the boardroom or at the family dinner table.With...
2024-01-29
21 min