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Podknows Business NetworkPodknows Business NetworkChanging IT support provider in 2024 - should you?Welcome to the latest episode of Techcess, your go-to podcast for all things IT and cybersecurity. In this episode, we'll be discussing the critical considerations when contemplating a switch in IT support providers in 2024. Scroll down to get your free copy of our Buyer's Guide, new for 2024!Is it time to change your IT provider in 2024?Hi and welcome to the Techcess podcast. I'm Mark Riddell and in this episode we're going to be discussing the challenges businesses face when selecting an IT company, drawing parallels to buying a car and...2024-01-0314 minPodknows Business NetworkPodknows Business Network7 signs your phone's been hacked (and how to fix it)  Is Your Phone Compromised? 7 Signs of a Hacked Smartphone Revealed! Welcome back to Techcess, the podcast that keeps you informed about all things technology and cybersecurity. In today's episode, we're diving into the world of smartphone hacking. Whether you're using the latest iPhone or an Android device, it's important to know the signs that your phone may be hacked and what steps you can take to prevent it. We'll cover the seven key signs to watch out for, from unusual pop-ups to i...2023-11-2221 minPodknows Business NetworkPodknows Business NetworkThe number 1 problem your business has with cyber security - and why it's not just an IT problem!Solving the #1 Cyber security problem in your business... Welcome to Techcess, the podcast dedicated to helping businesses navigate the world of IT and cyber security.  In today's episode, titled "The Number 1 Problem Your Business Has with Cyber security and why it's not just an IT problem," we're going to reveal the most common issue plaguing businesses. No spoilers yet, but did you know that 57% of your staff are writing down passwords on sticky notes? This might give you a clue what we're going to be talking about in this episode. We'll s...2023-11-1518 minPodknows Business NetworkPodknows Business NetworkRemote work cybersecurity and how to protect your home workersRemote work cybersecurity: protecting your business in a changing work environment! (This episode is accompanied by a free guide. Scroll down below to grab it!) With more and more people pitching up their working desk on the kitchen table, it's crucial to address the subject of remote work cybersecurity. Because without a plan in place, protecting your business is going to become near impossible! You'd be forgiven for failing to understand the security risks involved with having staff based from their homes. Many don't even give it consideration. Sadly, we as...2023-11-0815 minPodknows Business NetworkPodknows Business Network5 signs it's time to ditch your current IT supportWhen It's Time to Move On: Signs Your Business Has Outgrown Your IT Provider Welcome to another episode of Techcess, the podcast that helps you figure out the technology opportunities in your business and find the right IT solutions for you. In today's episode, we're covering a topic many businesses grapple with: knowing when it's time to part ways with your current IT provider. We understand just how vital the relationship with your IT company is, as they have access to critical aspects of your business, from security and compliance to managing downtime and even...2023-11-0118 minPodknows Business NetworkPodknows Business NetworkJoe Rogan explains the threat of AI scammers - honest!Protecting Yourself from AI-Powered Scams - with the help of special guest Joe Rogan In this week's episode, we're taking a look at the rising use of AI in scams and how it can impact our lives and business technology. The inspiration for this episoide is all thanks to our host's falling for a scam involving AI and Joe Rogan's voice. As he recounts his story, we explore the growing sophistication of AI in impersonating voices and the challenges it presents in detecting scams.   Hi and welcome to the T...2023-10-2526 minPodknows Business NetworkPodknows Business NetworkQuestions to ask if you're thinking of changing IT support providerThe Buyer's Guide: Questions to ask to ensure the best IT support for your business In today's episode, we're taking a meta look at the world of IT support and discussing the important questions you need to ask before selecting a potential new IT supplier. Whether you're a small business looking to upgrade from your local one-person provider or a growing company in need of more robust IT support, this episode is for you. We'll discuss the crucial factors to consider when choosing an IT supplier, such as accreditations, experience, and industry knowledge. ...2023-10-1835 minPodknows Business NetworkPodknows Business NetworkEmail CC vs BCC and the impact each has on your business operationsThe Importance of Knowing the Difference: CC vs. BCC in Email Communication In this episode, we're covering a topic that many people overlook but is critical for email security: understanding the difference between CC and BCC. It's astonishing that in 2023, email remains a common target for cyberattacks and data breaches. We'll explore the reasons behind this and share guidance from the Information Commissioner's office (ICO) on how to send bulk communications safely. We'll also discuss a real-life case of a data breach caused by misuse of the CC field, highlighting the potential consequences...2023-10-1124 minPodknows Business NetworkPodknows Business NetworkIs your business using technology remotely? Here are the HR implications!How do HR considerations impact on your business when you have staff using technology remotely?  Welcome to another episode of Techcess podcast. Hi, this is Mark Riddell and in this week's episode, we'll be discussing the implications you're having to face in terms of HR if you're running a business that uses technology remotely! Getting your head around those hr obligations in this new remote tech world As businesses increasingly adopt remote working arrangements and rely on technology for seamless operations, it's crucial to understand the HR obligations that come with this shift....2023-10-0428 minPodknows Business NetworkPodknows Business NetworkThe Big Switch Off: How It Will Impact Your Business and What You Need to DoThe new 'Y2K' for businesses is coming. Are you prepared for it? Hi, this is Mark Riddell, host of the Techcess podcast. In this week's episode, we'll be discussing a significant event that will impact businesses across the UK – the big switch off of the public switch Telephone Network (PSTN). I'll be breaking down what this switch off means for your business and why it's essential to be prepared for it. From the migration to VoIP telephony to the potential impact on fax machines, security cameras, and more, we'll explore all the ke...2023-09-2720 minPodknows Business NetworkPodknows Business NetworkThe UK's top 5 industries targeted by cyber criminals. The first one's a shock!We're revealing the top 5 industries our 'delightful' cyber criminals love to target! Hi, this is Mark Riddell, host of the Techcess podcast. We talk about cyber criminals and cyber security on this podcast a lot. But in this episode we're actually going to list the industries most valuable to attack. If you work in any of them, you'll need to send the episode to your boss to listen to, asap! As I recently spoke at a Cyber Lunch and Learn event, a question caught my attention: Do cybercriminals target all businesses equally? The answer is...2023-09-2021 minPodknows Business NetworkPodknows Business NetworkWhy cyber baddies LOVE your small or medium sized business - a Sir Alex Ferguson and Sam Allardyce worthy episodeSmall or medium sized business owner? Oh boy do cyber criminals love you! Hi, this is Mark Riddell, host of the Techcess podcast. It's always interesting hearing small business owners claiming they don't need cyber security because they're too small to be a target of cyber criminals. Interestingly, quite the opposite is true. Why cyber criminals love your smaller business We're going to discuss why cyber criminals are increasingly targeting smaller businesses instead of big corporations and provide you with a comprehensive list of the top ten things you need to be aware...2023-09-1324 minPodknows Business NetworkPodknows Business NetworkThe danger your business faces if you're under investing in tech!Is your business investing in technology for operations? No? Oh dear. You need to listen! You know me as Mark Riddell, host of the Techcess podcast. But my job is being Managing Director of an IT support company named m3 Networks which is offering a range of managed services. And a large part of that day job is fielding objections from people who think we're just scaremongering them into buying stuff. But we don't need to use those kinds of underhand tactics. We're a healthy, thriving business, with a healthy bottom...2023-09-0618 minPodknows Business NetworkPodknows Business NetworkUnderstanding Web 3.0 and blockchain business use cases!How blockchain and nfts could revolutionise small business technology! If like me you're a little green around the topic of blockchain and Web3 (web 3.0) then this could be the episode for you! As the host of this technology podcast "Techcess", I, Mark Riddell, am used to being an expert on the topics we're usually covering, such as cyber security, networking, MFA, and other business technology matters. But when it comes to this Web3 stuff, I'm still very much at the learning stage. So that's why I've invited a real expert on the topic to join us! b...2023-08-3033 minPodknows Business NetworkPodknows Business NetworkThe human/tech multitasking myth: how to improve focus and get things doneFocusing for success by breaking down big tasks!   In this episode of Techcess, we're talking tech hacks for those who struggle with productivity thanks to an unfocused mind. We're directly addressing a common struggle that many of us face when it comes to maintaining focus. As the host of Techcess, I, Mark Riddell, share my own personal challenges with focus and how it affects my productivity. From trying to juggle multiple tasks at once to the allure of multitasking, we explore the science behind our brain's ability to focus on one t...2023-08-2323 minPodknows Business NetworkPodknows Business NetworkThe 5 biggest mistakes to avoid when implementing CRM (with a Zoho master!)Beyond Free Trials: Choosing the Right CRM Software and Planning for the Future!  In this episode of Techcess, I'm joined by Zoho software expert Leigh Partin, from "Work Grow", who will talk us through how we can get our CRM systems nailed for business growth and success.  Psssst! Click this for your free 30 day trial of the Zoho One software, on Leigh!  Leigh's journey began when he left school at 16 without a clear direction. He attempted college but it didn't work out. At the age of 17, Leigh found himself working an IT...2023-08-1632 minPodknows Business NetworkPodknows Business NetworkEmail Hijack Pt2: Insights into cybersecurity and business protection following a security breachEmail Hijack Survival Guide: Expert Advice on Safeguarding Your Business from Cyber Threats! In this episode of Techcess, I'm here to introduce part two of our two-part series on email hijacking and its impact on businesses.  Part one of our story followed a character named David who made a very alarming discovery when a supplier contacted him over an unpaid bill... Ensure you listen to that part of our gripping tale of cybercrime and its consequences before listening to this part. What you'll learn from listening to this episode of Techcess *The importance o...2023-08-0910 minPodknows Business NetworkPodknows Business NetworkCreating hope: why m3's joining forces with Alzheimer's Research UK to fund vital researchTransforming Lives through Fundraising with Alzheimer's Research UK In a world full of uncertainties, one man's life took an unexpected turn, forever changing his purpose. Little did Chris Bane know that his mum’s devastating diagnosis would ignite a flame within him, propelling him towards a mission of hope. His journey, fuelled by this personal connection to a charity’s mission, has led him to the forefront of Alzheimer's Research UK, where he fights tirelessly for a cure. But what lies ahead on this path of determination? Will Chris's unwavering dedication be e...2023-08-0228 minPodknows Business NetworkPodknows Business NetworkHow every business like yours is under attack... every day! Pt1: Discovery of the implications of email hijackNever let the boss break protocol! Your business might depend on it! In this episode of Techcess, I'm here to introduce our two-part series on email hijacking and its impact on businesses.  I'll be emphasizing the importance of storytelling to effectively convey the dangers of email hacking. Part one of the story follows a character named David who makes a very alarming discovery when a supplier contacts him over an unpaid bill... Don't miss out on this gripping tale of cybercrime and its consequences. "Email Hijack" book! The episode is the first part of a two-part series t...2023-07-2618 minPodknows Business NetworkPodknows Business NetworkWhy cyber security awareness training is so important for your businessDon't fall for cyber threats! get your teams properly trained! In the world of business, where human error is the biggest cybersecurity risk, business owners must take action to protect their company. Join me, Mark Riddell, as in this episode of Techcess as we uncover the shocking truth behind CEO Fraud and the devastating consequences of simple mistakes.  Will you and your business learn from the suggested vulnerabilities, or will you also fall victim to the ever-evolving tactics of cybercriminals?  Listen in to ensure you're properly armed with knowledge.  This episode fea...2023-07-1911 minPodknows Business NetworkPodknows Business NetworkA cyber security masterclass! 15 expert tips for defending your businessStay Ahead of Cyber Threats: 15 Expert Cybersecurity DefenCe Tips for SMBs   Hi! I'm Mark Riddell and I'm here with the Techcess podcast's 100th episode. This week - a cyber security masterclass with expert tips. We're here to empower small and medium-sized business owners through an action-packed journey to defend their businesses against cyber threats, uncovering the surprising irony that prevention is cheaper than dealing with the aftermath of an attack. Email Phishing Prevention Email phishing! Sounds fishy and indeed is a typical bait-and-switch situation that the netizens often fall prey to. I...2023-07-0525 minPodknows Business NetworkPodknows Business NetworkHow to stop phishing hackers from preying on our human psychology!Don't fall for urgency, greed, or trust scams! Here's how to stay safe online In this episode of Techcess, we uncover the dark art of phishing and how attackers exploit human psychology to gain access to your sensitive information. But what happens when one of your senior staff members falls prey to their tactics? Find out now by pressing play on the episode! Common Types of Phishing Scams Phishing scams are becoming increasingly sophisticated, using a variety of tactics to deceive their victims. These schemes often involve impersonating legitimate organisations or entities, with...2023-06-2119 minPodknows Business NetworkPodknows Business NetworkMastering Your Business' Future: A Simple Guide to Creating a Technology RoadmapCreating a Tech Roadmap: A Must-Have Guide for Businesses If you're feeling overwhelmed and frustrated with constantly changing technology, trying different solutions without success, and struggling to keep up with competitors, then you are not alone! Many business owners and entrepreneurs experience these painful emotions due to the lack of a proper technology roadmap. They may be investing in new technologies without a clear strategy, resulting in wasted resources, time, and money. They may also encounter unexpected challenges and disruptions, such as cyber-attacks or system failures, that can harm their business. By creating...2023-06-1413 minPodknows Business NetworkPodknows Business NetworkHealing & Empowerment: A Cancer Survivor's Story (m3's charity partner for Q2, 2023)Finding Strength & Support During Cancer Treatment: m3's Q2 2023 charity partner - Sutton Cancer Support Centre Many struggle to find emotional support as an adult affected by cancer. Some experience being told to just stay positive or think happy thoughts with no relief in sight.  It's time to acknowledge the pain and frustration of ineffective actions and explore real solutions. Join us as we delve into the crucial role of cancer support centres, specialised therapies, and the emotional and psychological strain of cancer. Learn some real actionable techniques for regulating emotions a...2023-05-1724 minPodknows Business NetworkPodknows Business NetworkWhy relying on MFA (multi factor authentication) alone is a risky mistake!The Hidden Dangers of Relying on MFA for Cybersecurity Are you a busy business owner feeling frustrated by the lack of results from relying solely on Multi-Factor Authentication for your online security? Do you feel like you're constantly playing catch-up with the latest cybersecurity threats? Join us in this episode as we tackle the importance of a multi-layered approach to online security, explore the pitfalls of depending solely on MFA, and provide practical tips for creating strong passwords and maintaining good online hygiene. Plus, discover the benefits of partnering with a security-centric IT...2023-05-1020 minPodknows Business NetworkPodknows Business NetworkAre your remote workers feeling isolated? Here's how you can use technology to fix that!Overcoming isolation for remote workers with technology Remote work has become a staple for many businesses, but it also presents unique challenges for employees and employers alike. One of the most significant issues faced by remote workers is the feeling of isolation and disconnection from their colleagues, which can lead to decreased motivation, productivity, and job satisfaction. In this episode, we're exploring some strategies to keep remote workers engaged and feeling like part of the team. The challenges of remote work Remote work is here to stay, but it presents unique challenges not...2023-04-2612 minPodknows Business NetworkPodknows Business NetworkHow to hire a hitman on the dark web | Techcess rounds up UK Cyber WeekWe should start by admitting that this episode won't help you hire a hitman. Sorry.  In this episode of Techcess, Mark Riddell talks us through his experience attending the UK Cyber Week event, and his summary of the keynote talks. Among other things, we'll learn why you need to be careful if you're a high profile target that happens to attract the attention of a hot blonde on a dating app, and why you shouldn't share your birthday on social media... This is an episode you don't want to skip if you want to be k...2023-04-1223 minPodknows Business NetworkPodknows Business NetworkThe ransomware Boogeyman: 5 ways you can defeat him!How can you protect your business against ransomware attacks?  In this episode of Techcess, Mark Riddell explains what aspects of your business the ransomware boogeyman can attack, and how you can ensure you're ready to defend! He explains how there are five clear steps to keeping the ransomware hackers at bay, and ensuring your business doesn't become just another victim! Busting the ransomware myth Ransomware attacks are increasing, making it essential that you're armed with the knowledge on how to better protect your business. A lot of business owners and leaders dismiss this f...2023-04-0510 minPodknows Business NetworkPodknows Business NetworkChanging the way you think about email security forever!How secure is the email in your business?  In this episode of Techcess, Mark Riddell talks about how email is a critical communication tool for your business, but is also one of the most common attack vectors for cyber criminals! And he warns how relying on your Office 365 keeping you safe and protected is not enough! Your Email Service is Not Enough You may think that your email service such as Office 365 has got you covered, but let us tell you, you're absolutely wrong! It's our hope that you'll listen to t...2023-03-1507 minPodknows Business NetworkPodknows Business NetworkHow we help enable business growth without your IT holding you backHow to ensure your business doesn't become a victim of its own success when it comes to IT.  In this episode of Techcess, Mark Riddell talks about the growing pains of a business and how to enable business growth without letting IT hold you back.   He discusses the problem of growing the business while still retaining the company's values and customer experience. Keeping the connection As the business grows, there is a need to step back and bring in more people to the team, but this can lead to losing the connection with cu...2023-03-0111 minPodknows Business NetworkPodknows Business NetworkRadio Tay's Cash For Kids - m3 Networks Q1 charity partner updateOur positive reviews for managed IT services aren't just bragging material. We're turning them into cash for kids!  Mark from m3 Networks talks to Claire Anderson from Radio Tay to get the gossip on this joint fundraising partnership. Radio Tay's Cash for Kids The podcast episode features an interview with Claire Anderson from Radio Tay, who oversees the radio station's "Cash for Kids" project. During her chat with Mark, she highlights the transformative impact of the charity on the lives of children and families in need, particularly a teenage girl with autism who could not aff...2023-02-2223 minPodknows Business NetworkPodknows Business NetworkNew IT provider - you've onboarded. What's next?You've onboarded with a new IT provider. What's next?  Mark from m3 Networks talks us through what the next 30, 60 and 90 days looks like! What happens for your business when the next stage starts? So we're picking up from the day that you are onboarded with your new IT company and what the 30, 60 and 90 days following should look like. Last week I talked about the onboarding process and how you want this to be slick, and if you've chosen the right IT company, then it's gonna have hopefully gone well. This episode should act as...2023-02-0815 minPodknows Business NetworkPodknows Business NetworkThe two things that can go wrong when changing IT provider (and how we at m3 avoid them!)How can the onboarding process go wrong when you change IT providers?  Mark from m3 Networks talks us through the risk you'll be facing when you decide to improve your IT support - and how you can mitigate the risk! What can go wrong when you change IT support provider? Businesses often stick with their IT company despite dissatisfaction due to fear of switching. This fear can sometimes be realised by two possible scenarios: the current IT provider making it difficult after being informed of leaving, and the new IT provider not having a smooth pro...2023-02-0116 minPodknows Business NetworkPodknows Business NetworkAre your younger employees experiencing ‘tech shame’?It seems that Gen Z and even some Millennial employees are less tech savvy than many employers might expect. It’s an assumption that’s leading to a sense of ‘tech shame’. Younger workers may have grown up using Snapchat, TikTok and Minecraft, but they’re not always equipped with the skills they need to adapt to the workplace. A recent study has found that one in five employees aged 18 to 29 feel judged when they encounter technical issues at work. That’s compared to just one in 25 employees aged 40 or over. Listen to this latest Tech Update...2023-01-2201 minPodknows Business NetworkPodknows Business NetworkCloud data protection - what you can do to ensure your cloud services are safe and secureTime to think about cloud security! Mark from m3 Networks explains exactly what kind of business uses cloud services and how they should be protecting them. (Spoiler - you are!) How to tell if you're using cloud services There's a fairly easy way to tell if you're using cloud services in your business. You're using a computer that does things outside of the limits of your computer itself. So yes, you're using cloud services.  Now we've established that, best we discuss just how you protect them!   Watch the trailer for th...2023-01-1819 minPodknows Business NetworkPodknows Business NetworkHybrid working: a little trust can go a long way - Tech UpdateCountless employers still don’t trust their people to do their best work unless they’re physically in the office.  But while managers may be struggling to adjust to our new hybrid working world, this perception is a long way from the truth. Listen to this latest Tech Update to find out more!   Full episodes of "Techcess"   If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out...2023-01-1501 minPodknows Business NetworkPodknows Business NetworkMost malware attacks are against Windows machines!Do you have Windows based systems in your office? This bonus episode explains why you need to be more vigilent! Windows machines are very common in offices around the world. But with that comes an increased danger of attack. Listen to this latest Tech Update to find out more!   Full episodes of "Techcess"   If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check th...2023-01-0101 minPodknows Business NetworkPodknows Business NetworkTangled cables? Solving your 'snake's wedding' server room issue!Is your server room a snake's wedding? Mark from m3 Networks explains how you can make your server room less of a snake's wedding! Is your server room an absolute mess? Are you struggling with cluttered and disorganised server rooms? You're not alone. As Mark explains in the episode, the teams at m3 Networks have seen a lot of server rooms that are just as chaotic as yours, if not more so!   What tips will Mark offer in this episode of Techcess? In the episode, Mark offers his expert advice on h...2022-12-2807 minPodknows Business NetworkPodknows Business NetworkA world without passwords is coming!When can you finally forget your password? This bonus episode brings an update on the continuing campaign to rid us of passwords! Passkeys are set to take over from traditional password to give us a safer, more secure way of logging into our online accounts. That will be a major step forward for online security, and it’s gathering pace quickly with more and more big names adopting the technology. So how long will it be before we finally wave goodbye to the password? Listen to this latest Tech Update to find out mo...2022-12-1801 minPodknows Business NetworkPodknows Business NetworkAre your people Christmas shopping from work?Almost half of people with social media accounts have admitted to falling for shopping scams. This bonus episode brings a festive warning! If members of your team are doing a little last minute Christmas shopping from work, how can you be sure your business is protected? New research shows that a massive 47% of people have clicked on links hoping to get a great deal, and instead ended up giving financial and personal details to cyber criminals. Listen to this latest Tech Update to find out more! Full episodes of "Techcess" If you want...2022-12-1101 minPodknows Business NetworkPodknows Business NetworkZoom wants to be the new TeamsIs teams about to be unseated as the business suite master? This bonus episode brings us up to date on this potential update to Zoom!   You think Zoom, you think video calls. For millions around the world, it’s a tool they rely on at work every day. But for productivity, collaboration and workplace integration (as well as video calls), it’s Microsoft Teams that’s leading the way. But for how much longer? Listen to this latest Tech Update to find out! Full episodes of "Techcess" If you want to ch...2022-12-0401 minPodknows Business NetworkPodknows Business NetworkWhy you will not be fine on this Cloud9! New online scam to watch out for.The latest dangerous online scam will not leave you feeling like you're on cloud9! This bonus episode brings us up to date on the latest scam!   We go to a lot of effort working to protect our clients from online security threats. These could come in the form of key loggers that record you as you enter your login information, or DDoS (Distributed Denial of Service) attacks, which overwhelm a service with fake traffic, causing it to crash. As part of our service, we always advise our clients to install software updates as soon as th...2022-11-2701 minPodknows Business NetworkPodknows Business NetworkThe biggest threat to your business.. is on your own payroll! Get control of your cybersecurity...Do you know where your biggest security leaks are? mark from m3 Networks explains how your biggest one could be drawing a wage... from you! Have you addressed the biggest security leaks in your business? Someone working for you right now is also working alongside some of the world's most successful cybercriminals. Yep, we know. It's hard to believe that. Who could it be? Your team is lovely. None of them could ever want to do any harm to you, your business owners or the company overall, right? Well...2022-11-2309 minPodknows Business NetworkPodknows Business NetworkAre you losing hours each week setting up video calls?Are you losing hours each week setting up video calls? This bonus episode brings us more info on how to get some of our time back!   You could be losing a full-time working week for every member of your team, thanks to the hassle of setting up video calls. Video conferencing has revolutionised team meetings, and saves a huge amount of travel time. But we’re still not getting the full benefit from the new technology, according to new research.   Full episodes of "Techcess" If you want to check out our full...2022-11-2001 minPodknows Business NetworkPodknows Business NetworkZapier Integrations: How to get your IT systems talking to eachother - the 'holy grail' of tech!Want your systems to talk to eachother? mark from m3 Networks explains how you can get your IT software to sing in harmony! Do you use integrations in your business? If you're not using automations and integrations in your business, now's the time to start. There are lots of tools that can do this job for you, but our favourite here at m3 Networks is Zapier. With Zapier, you can remove around 40% of your repeat tasks without having to worry about them again other than maintaining them. Automations and integrations can help with...2022-11-1609 minPodknows Business NetworkPodknows Business NetworkDon’t walk the plank with pirated softwareAre you risking everything in your business by using dodgy software? This bonus episode brings us a stark warning about using 'warez' in your business   A huge number of small and medium-sized businesses would consider using pirated software to try and save money. A new study has revealed a surprising number of businesses willing to break the law to save costs. Our advice? Think twice before you walk the plank.   Full episodes of "Techcess" If you want to check out our full episodes, covering everything from how to protect your business from a phis...2022-11-1301 minPodknows Business NetworkPodknows Business NetworkCould avatars make your Teams meetings more fun?Are you using avatars on your Microsoft Teams calls? This bonus episode brings us some ideas for 'shaking up' video calls   Do you inwardly (or outwardly) groan at the thought of yet another video call? They’re now a normal part of our working lives, but it doesn’t make them any more exciting. Good news: Microsoft is introducing Metaverse-style avatars, called Mesh avatars, to Teams....   Full episodes of "Techcess" If you want to check out our full episodes, covering everything from how to protect your business from a phishi...2022-11-0601 minPodknows Business NetworkPodknows Business NetworkEverything you need to know about password managers in your businessHow are you managing your passwords within your business? mark from m3 Networks explains everything you need to know about passwords Are you using a password manager? If not, time to listen to this episode... One of the most important issues when it comes to managing passwords in a business is creating and enforcing a password policy. This policy should require employees to create strong passwords that are difficult to guess, and to change their passwords on a regular basis. Additionally, the policy should prohibit employees from sharing their passwords with others. But...2022-11-0206 minPodknows Business NetworkPodknows Business NetworkWindows 12 is coming… here’s what we know so farAre you ready for windows 12? This bonus episode brings us an exciting update on the next big OS from Microsoft   While Windows 11 is only just celebrating its first birthday, we’re already hearing our first rumours about what Windows 12 will have in store. There’s no rush for the time being – we won’t see this new operating system until the back end of 2024 – but we love to be ready for what’s coming next, so here’s what we know so far… And Techcess Annie is here to tell you what that is!   F...2022-10-3001 minPodknows Business NetworkPodknows Business NetworkAre you using Microsoft Teams to share sensitive data?Be careful when using Microsoft Teams to share sensitive data This bonus episode brings you a helpful caution around using Microsoft Teams   Microsoft Teams has fast become one of THE most useful business tools for the way we work today. No matter where your people work from, they can communicate and collaborate quickly and reliably. But this remote way of working can also open the door to some MAJOR security issues. And Techcess Annie is here to explain them all to you!   Full episodes of "Techcess" If yo...2022-10-2301 minPodknows Business NetworkPodknows Business NetworkSPL legend and his Saints in the Community spreading sports educationEver wonder what happened to Saints star danny griffin? mark from m3 Networks chats to him and francis smith (Chief executive) from saints in the community Building stronger communities through sport education wellbeing outreach The m3 Networks Chosen Charity intiative If you've been listening to Techcess for a while, you'll know we have our chosen charity partners throughout the year. Every three months we team up with a new partner, and directly connect our customer feedback (which is always excellent) to our charity giving. We do this so that we can make a serious impact...2022-10-1927 minPodknows Business NetworkPodknows Business NetworkAre you really downloading Zoom… or is it malware?Is that really Zoom you're downloading? This bonus episode brings you a helpful caution around downloading Zoom   When you think about tools for remote working and chatting online, one of the first names in your mind is Zoom. But its popularity has opened the door for cyber criminals. They’re using its name to steal sensitive data. Listen to learn about six sites that are lying to you to steal your details. Full episodes of "Techcess" If you want to check out our full episodes, covering everything from how to...2022-10-1601 min