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Techcess: embracing technology and IT support for success in your businessChanging IT support provider in 2024 - should you?Welcome to the latest episode of Techcess, your go-to podcast for all things IT and cybersecurity. In this episode, we'll be discussing the critical considerations when contemplating a switch in IT support providers in 2024. Scroll down to get your free copy of our Buyer's Guide, new for 2024!Is it time to change your IT provider in 2024?Hi and welcome to the Techcess podcast. I'm Mark Riddell and in this episode we're going to be discussing the challenges businesses face when selecting an IT company, drawing parallels to buying a car and...2024-01-0314 min
Podknows Business NetworkChanging IT support provider in 2024 - should you?Welcome to the latest episode of Techcess, your go-to podcast for all things IT and cybersecurity. In this episode, we'll be discussing the critical considerations when contemplating a switch in IT support providers in 2024. Scroll down to get your free copy of our Buyer's Guide, new for 2024!Is it time to change your IT provider in 2024?Hi and welcome to the Techcess podcast. I'm Mark Riddell and in this episode we're going to be discussing the challenges businesses face when selecting an IT company, drawing parallels to buying a car and...2024-01-0314 min
Techcess: embracing technology and IT support for success in your business7 signs your phone's been hacked (and how to fix it) Is Your Phone Compromised? 7 Signs of a Hacked Smartphone Revealed! Welcome back to Techcess, the podcast that keeps you informed about all things technology and cybersecurity. In today's episode, we're diving into the world of smartphone hacking. Whether you're using the latest iPhone or an Android device, it's important to know the signs that your phone may be hacked and what steps you can take to prevent it. We'll cover the seven key signs to watch out for, from unusual pop-ups to i...2023-11-2221 minPodknows Business Network7 signs your phone's been hacked (and how to fix it) Is Your Phone Compromised? 7 Signs of a Hacked Smartphone Revealed! Welcome back to Techcess, the podcast that keeps you informed about all things technology and cybersecurity. In today's episode, we're diving into the world of smartphone hacking. Whether you're using the latest iPhone or an Android device, it's important to know the signs that your phone may be hacked and what steps you can take to prevent it. We'll cover the seven key signs to watch out for, from unusual pop-ups to i...2023-11-2221 min
Techcess: embracing technology and IT support for success in your businessThe number 1 problem your business has with cyber security - and why it's not just an IT problem!Solving the #1 Cyber security problem in your business... Welcome to Techcess, the podcast dedicated to helping businesses navigate the world of IT and cyber security. In today's episode, titled "The Number 1 Problem Your Business Has with Cyber security and why it's not just an IT problem," we're going to reveal the most common issue plaguing businesses. No spoilers yet, but did you know that 57% of your staff are writing down passwords on sticky notes? This might give you a clue what we're going to be talking about in this episode. We'll s...2023-11-1518 minPodknows Business NetworkThe number 1 problem your business has with cyber security - and why it's not just an IT problem!Solving the #1 Cyber security problem in your business... Welcome to Techcess, the podcast dedicated to helping businesses navigate the world of IT and cyber security. In today's episode, titled "The Number 1 Problem Your Business Has with Cyber security and why it's not just an IT problem," we're going to reveal the most common issue plaguing businesses. No spoilers yet, but did you know that 57% of your staff are writing down passwords on sticky notes? This might give you a clue what we're going to be talking about in this episode. We'll s...2023-11-1518 min
Techcess: embracing technology and IT support for success in your businessRemote work cybersecurity and how to protect your home workersRemote work cybersecurity: protecting your business in a changing work environment! (This episode is accompanied by a free guide. Scroll down below to grab it!) With more and more people pitching up their working desk on the kitchen table, it's crucial to address the subject of remote work cybersecurity. Because without a plan in place, protecting your business is going to become near impossible! You'd be forgiven for failing to understand the security risks involved with having staff based from their homes. Many don't even give it consideration. Sadly, we as...2023-11-0815 minPodknows Business NetworkRemote work cybersecurity and how to protect your home workersRemote work cybersecurity: protecting your business in a changing work environment! (This episode is accompanied by a free guide. Scroll down below to grab it!) With more and more people pitching up their working desk on the kitchen table, it's crucial to address the subject of remote work cybersecurity. Because without a plan in place, protecting your business is going to become near impossible! You'd be forgiven for failing to understand the security risks involved with having staff based from their homes. Many don't even give it consideration. Sadly, we as...2023-11-0815 min
Code to Cloud15 top tips from security leaders on Code to Cloud’s debut seasonThis episode we’re looking back at some highlights from past guests. Host Tim Chase is sharing quotes from leaders at companies like Okta, Deloitte and Deepwatch on security as a business enabler, leadership in cybersecurity, and what it takes to be successful in the modern security landscape.Key Quotes*”Trust is everything. So you know what I say is, ‘Business first, trust second and cyber third.’ That's the mantra I go with. Right after business, the trust has to come in. And without business, nothing exists. But trust is literally the next element that you have...2023-10-1911 min
Techcess: embracing technology and IT support for success in your businessEmail CC vs BCC and the impact each has on your business operationsThe Importance of Knowing the Difference: CC vs. BCC in Email Communication In this episode, we're covering a topic that many people overlook but is critical for email security: understanding the difference between CC and BCC. It's astonishing that in 2023, email remains a common target for cyberattacks and data breaches. We'll explore the reasons behind this and share guidance from the Information Commissioner's office (ICO) on how to send bulk communications safely. We'll also discuss a real-life case of a data breach caused by misuse of the CC field, highlighting the potential consequences...2023-10-1124 minPodknows Business NetworkEmail CC vs BCC and the impact each has on your business operationsThe Importance of Knowing the Difference: CC vs. BCC in Email Communication In this episode, we're covering a topic that many people overlook but is critical for email security: understanding the difference between CC and BCC. It's astonishing that in 2023, email remains a common target for cyberattacks and data breaches. We'll explore the reasons behind this and share guidance from the Information Commissioner's office (ICO) on how to send bulk communications safely. We'll also discuss a real-life case of a data breach caused by misuse of the CC field, highlighting the potential consequences...2023-10-1124 min
Techcess: embracing technology and IT support for success in your businessThe UK's top 5 industries targeted by cyber criminals. The first one's a shock!We're revealing the top 5 industries our 'delightful' cyber criminals love to target! Hi, this is Mark Riddell, host of the Techcess podcast. We talk about cyber criminals and cyber security on this podcast a lot. But in this episode we're actually going to list the industries most valuable to attack. If you work in any of them, you'll need to send the episode to your boss to listen to, asap! As I recently spoke at a Cyber Lunch and Learn event, a question caught my attention: Do cybercriminals target all businesses equally? The answer is...2023-09-2021 minPodknows Business NetworkThe UK's top 5 industries targeted by cyber criminals. The first one's a shock!We're revealing the top 5 industries our 'delightful' cyber criminals love to target! Hi, this is Mark Riddell, host of the Techcess podcast. We talk about cyber criminals and cyber security on this podcast a lot. But in this episode we're actually going to list the industries most valuable to attack. If you work in any of them, you'll need to send the episode to your boss to listen to, asap! As I recently spoke at a Cyber Lunch and Learn event, a question caught my attention: Do cybercriminals target all businesses equally? The answer is...2023-09-2021 min
Techcess: embracing technology and IT support for success in your businessWhy cyber baddies LOVE your small or medium sized business - a Sir Alex Ferguson and Sam Allardyce worthy episodeSmall or medium sized business owner? Oh boy do cyber criminals love you! Hi, this is Mark Riddell, host of the Techcess podcast. It's always interesting hearing small business owners claiming they don't need cyber security because they're too small to be a target of cyber criminals. Interestingly, quite the opposite is true. Why cyber criminals love your smaller business We're going to discuss why cyber criminals are increasingly targeting smaller businesses instead of big corporations and provide you with a comprehensive list of the top ten things you need to be aware...2023-09-1324 minPodknows Business NetworkWhy cyber baddies LOVE your small or medium sized business - a Sir Alex Ferguson and Sam Allardyce worthy episodeSmall or medium sized business owner? Oh boy do cyber criminals love you! Hi, this is Mark Riddell, host of the Techcess podcast. It's always interesting hearing small business owners claiming they don't need cyber security because they're too small to be a target of cyber criminals. Interestingly, quite the opposite is true. Why cyber criminals love your smaller business We're going to discuss why cyber criminals are increasingly targeting smaller businesses instead of big corporations and provide you with a comprehensive list of the top ten things you need to be aware...2023-09-1324 min
Techcess: embracing technology and IT support for success in your businessEmail Hijack Pt2: Insights into cybersecurity and business protection following a security breachEmail Hijack Survival Guide: Expert Advice on Safeguarding Your Business from Cyber Threats! In this episode of Techcess, I'm here to introduce part two of our two-part series on email hijacking and its impact on businesses. Part one of our story followed a character named David who made a very alarming discovery when a supplier contacted him over an unpaid bill... Ensure you listen to that part of our gripping tale of cybercrime and its consequences before listening to this part. What you'll learn from listening to this episode of Techcess *The importance o...2023-08-0910 minPodknows Business NetworkEmail Hijack Pt2: Insights into cybersecurity and business protection following a security breachEmail Hijack Survival Guide: Expert Advice on Safeguarding Your Business from Cyber Threats! In this episode of Techcess, I'm here to introduce part two of our two-part series on email hijacking and its impact on businesses. Part one of our story followed a character named David who made a very alarming discovery when a supplier contacted him over an unpaid bill... Ensure you listen to that part of our gripping tale of cybercrime and its consequences before listening to this part. What you'll learn from listening to this episode of Techcess *The importance o...2023-08-0910 min
Techcess: embracing technology and IT support for success in your businessHow every business like yours is under attack... every day! Pt1: Discovery of the implications of email hijackNever let the boss break protocol! Your business might depend on it! In this episode of Techcess, I'm here to introduce our two-part series on email hijacking and its impact on businesses. I'll be emphasizing the importance of storytelling to effectively convey the dangers of email hacking. Part one of the story follows a character named David who makes a very alarming discovery when a supplier contacts him over an unpaid bill... Don't miss out on this gripping tale of cybercrime and its consequences. "Email Hijack" book! The episode is the first part of a two-part series t...2023-07-2618 minPodknows Business NetworkHow every business like yours is under attack... every day! Pt1: Discovery of the implications of email hijackNever let the boss break protocol! Your business might depend on it! In this episode of Techcess, I'm here to introduce our two-part series on email hijacking and its impact on businesses. I'll be emphasizing the importance of storytelling to effectively convey the dangers of email hacking. Part one of the story follows a character named David who makes a very alarming discovery when a supplier contacts him over an unpaid bill... Don't miss out on this gripping tale of cybercrime and its consequences. "Email Hijack" book! The episode is the first part of a two-part series t...2023-07-2618 min
Techcess: embracing technology and IT support for success in your businessWhy cyber security awareness training is so important for your businessDon't fall for cyber threats! get your teams properly trained! In the world of business, where human error is the biggest cybersecurity risk, business owners must take action to protect their company. Join me, Mark Riddell, as in this episode of Techcess as we uncover the shocking truth behind CEO Fraud and the devastating consequences of simple mistakes. Will you and your business learn from the suggested vulnerabilities, or will you also fall victim to the ever-evolving tactics of cybercriminals? Listen in to ensure you're properly armed with knowledge. This episode fea...2023-07-1911 minPodknows Business NetworkWhy cyber security awareness training is so important for your businessDon't fall for cyber threats! get your teams properly trained! In the world of business, where human error is the biggest cybersecurity risk, business owners must take action to protect their company. Join me, Mark Riddell, as in this episode of Techcess as we uncover the shocking truth behind CEO Fraud and the devastating consequences of simple mistakes. Will you and your business learn from the suggested vulnerabilities, or will you also fall victim to the ever-evolving tactics of cybercriminals? Listen in to ensure you're properly armed with knowledge. This episode fea...2023-07-1911 min
Techcess: embracing technology and IT support for success in your businessA cyber security masterclass! 15 expert tips for defending your businessStay Ahead of Cyber Threats: 15 Expert Cybersecurity DefenCe Tips for SMBs Hi! I'm Mark Riddell and I'm here with the Techcess podcast's 100th episode. This week - a cyber security masterclass with expert tips. We're here to empower small and medium-sized business owners through an action-packed journey to defend their businesses against cyber threats, uncovering the surprising irony that prevention is cheaper than dealing with the aftermath of an attack. Email Phishing Prevention Email phishing! Sounds fishy and indeed is a typical bait-and-switch situation that the netizens often fall prey to. I...2023-07-0525 minPodknows Business NetworkA cyber security masterclass! 15 expert tips for defending your businessStay Ahead of Cyber Threats: 15 Expert Cybersecurity DefenCe Tips for SMBs Hi! I'm Mark Riddell and I'm here with the Techcess podcast's 100th episode. This week - a cyber security masterclass with expert tips. We're here to empower small and medium-sized business owners through an action-packed journey to defend their businesses against cyber threats, uncovering the surprising irony that prevention is cheaper than dealing with the aftermath of an attack. Email Phishing Prevention Email phishing! Sounds fishy and indeed is a typical bait-and-switch situation that the netizens often fall prey to. I...2023-07-0525 min
Techcess: embracing technology and IT support for success in your businessWhat is a VCIO and why do you need one for your business? Transform Your IT Strategy with a Virtual Chief Information Officer Do you want the benefits of high-level IT expertise for your small business without the cost of hiring a full-time CIO? Look no further! I'm sharing the solution to gaining access to top-notch IT knowledge without breaking the bank. Learn how to tap into expert IT resources and improve your business's technology strategy without committing to a full-time hire. Cybersecurity As an essential aspect of any IT strategy, cybersecurity helps protect businesses from threats and breaches. A vCIO can of...2023-05-3107 minPodknows Business NetworkWhat is a VCIO and why do you need one for your business? Transform Your IT Strategy with a Virtual Chief Information Officer Do you want the benefits of high-level IT expertise for your small business without the cost of hiring a full-time CIO? Look no further! I'm sharing the solution to gaining access to top-notch IT knowledge without breaking the bank. Learn how to tap into expert IT resources and improve your business's technology strategy without committing to a full-time hire. Cybersecurity As an essential aspect of any IT strategy, cybersecurity helps protect businesses from threats and breaches. A vCIO can of...2023-05-3107 min
Techcess: embracing technology and IT support for success in your businessWhy relying on MFA (multi factor authentication) alone is a risky mistake!The Hidden Dangers of Relying on MFA for Cybersecurity Are you a busy business owner feeling frustrated by the lack of results from relying solely on Multi-Factor Authentication for your online security? Do you feel like you're constantly playing catch-up with the latest cybersecurity threats? Join us in this episode as we tackle the importance of a multi-layered approach to online security, explore the pitfalls of depending solely on MFA, and provide practical tips for creating strong passwords and maintaining good online hygiene. Plus, discover the benefits of partnering with a security-centric IT...2023-05-1020 minPodknows Business NetworkWhy relying on MFA (multi factor authentication) alone is a risky mistake!The Hidden Dangers of Relying on MFA for Cybersecurity Are you a busy business owner feeling frustrated by the lack of results from relying solely on Multi-Factor Authentication for your online security? Do you feel like you're constantly playing catch-up with the latest cybersecurity threats? Join us in this episode as we tackle the importance of a multi-layered approach to online security, explore the pitfalls of depending solely on MFA, and provide practical tips for creating strong passwords and maintaining good online hygiene. Plus, discover the benefits of partnering with a security-centric IT...2023-05-1020 min
Techcess: embracing technology and IT support for success in your businessHow to hire a hitman on the dark web | Techcess rounds up UK Cyber WeekWe should start by admitting that this episode won't help you hire a hitman. Sorry. In this episode of Techcess, Mark Riddell talks us through his experience attending the UK Cyber Week event, and his summary of the keynote talks. Among other things, we'll learn why you need to be careful if you're a high profile target that happens to attract the attention of a hot blonde on a dating app, and why you shouldn't share your birthday on social media... This is an episode you don't want to skip if you want to be k...2023-04-1223 minPodknows Business NetworkHow to hire a hitman on the dark web | Techcess rounds up UK Cyber WeekWe should start by admitting that this episode won't help you hire a hitman. Sorry. In this episode of Techcess, Mark Riddell talks us through his experience attending the UK Cyber Week event, and his summary of the keynote talks. Among other things, we'll learn why you need to be careful if you're a high profile target that happens to attract the attention of a hot blonde on a dating app, and why you shouldn't share your birthday on social media... This is an episode you don't want to skip if you want to be k...2023-04-1223 minTechcess: embracing technology and IT support for success in your businessBeware of Bot Malware: Protect Your Business and Keep Your Profiles SafeLet’s talk about bots Not the friendly and helpful ones, such as ChatGPT, that we all love to interact with. We’re talking about the malicious ones – the bot malware that’s causing quite a stir in the cybersecurity world. Listen to this latest Tech Update to find out more! If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://www.techcesspodcast.com/episodes...2023-03-2601 min
Techcess: embracing technology and IT support for success in your businessIT services provider change due in 2023? Listen to this first!If you're thinking of shopping around for a new IT services provider... Mark from m3 Networks explains how he can help you make sure you choose the right one for your business! Does your IT services provider suck? Time for a new one. But who? In this episode, Mark will be talking you through what the "2023 IT Services Buyer's Guide" is. Hopefully you've carried out the free security audit offered in the previous full episode, and you've ensured your business is protected. On the off chance you found it isn't, and you're now looking to sh...2023-01-0414 minPodknows Business NetworkIT services provider change due in 2023? Listen to this first!If you're thinking of shopping around for a new IT services provider... Mark from m3 Networks explains how he can help you make sure you choose the right one for your business! Does your IT services provider suck? Time for a new one. But who? In this episode, Mark will be talking you through what the "2023 IT Services Buyer's Guide" is. Hopefully you've carried out the free security audit offered in the previous full episode, and you've ensured your business is protected. On the off chance you found it isn't, and you're now looking to sh...2023-01-0414 min
Techcess: embracing technology and IT support for success in your businessTangled cables? Solving your 'snake's wedding' server room issue!Is your server room a snake's wedding? Mark from m3 Networks explains how you can make your server room less of a snake's wedding! Is your server room an absolute mess? Are you struggling with cluttered and disorganised server rooms? You're not alone. As Mark explains in the episode, the teams at m3 Networks have seen a lot of server rooms that are just as chaotic as yours, if not more so! What tips will Mark offer in this episode of Techcess? In the episode, Mark offers his expert advice on h...2022-12-2807 minPodknows Business NetworkTangled cables? Solving your 'snake's wedding' server room issue!Is your server room a snake's wedding? Mark from m3 Networks explains how you can make your server room less of a snake's wedding! Is your server room an absolute mess? Are you struggling with cluttered and disorganised server rooms? You're not alone. As Mark explains in the episode, the teams at m3 Networks have seen a lot of server rooms that are just as chaotic as yours, if not more so! What tips will Mark offer in this episode of Techcess? In the episode, Mark offers his expert advice on h...2022-12-2807 min
Techcess: embracing technology and IT support for success in your businessIs your IT company risking your Office 365 security?Your Office 365 security could be in major danger if your IT company's getting this wrong... Mark from m3 Networks explains how your IT company needs to be on top of one very important security measure with Office 365! Is your IT company putting your Office 365 security at risk? Find out in this episode as we discuss the importance of one particular thing they should be checking to ensure you have enabled. Also, we'll be explaining how you can take up Mark's offer of a free security audit to ensure your business is protected. Don't assume that...2022-12-2124 min
Techcess: embracing technology and IT support for success in your businessThe biggest threat to your business.. is on your own payroll! Get control of your cybersecurity...Do you know where your biggest security leaks are? mark from m3 Networks explains how your biggest one could be drawing a wage... from you! Have you addressed the biggest security leaks in your business? Someone working for you right now is also working alongside some of the world's most successful cybercriminals. Yep, we know. It's hard to believe that. Who could it be? Your team is lovely. None of them could ever want to do any harm to you, your business owners or the company overall, right? Well...2022-11-2309 minPodknows Business NetworkThe biggest threat to your business.. is on your own payroll! Get control of your cybersecurity...Do you know where your biggest security leaks are? mark from m3 Networks explains how your biggest one could be drawing a wage... from you! Have you addressed the biggest security leaks in your business? Someone working for you right now is also working alongside some of the world's most successful cybercriminals. Yep, we know. It's hard to believe that. Who could it be? Your team is lovely. None of them could ever want to do any harm to you, your business owners or the company overall, right? Well...2022-11-2309 min
Techcess: embracing technology and IT support for success in your businessIt's time to defend and invest!Are you doing enough to defend and invest? mark from m3 Networks explains how you might be the dream business for cyber criminals to target! These cyber hackers are not kiddies playing around on computers anymore... When it comes to running a business, it can be stressful enough just keeping things ticking over. Throw in the constant threat of a cyber attack toppling things into the mix, and you've got a serious case of hair-greying operations. Thankfully, this episode of Techcess is all about bringing the subject of defending your business from cyber crime back...2022-10-1209 min
Techcess: embracing technology and IT support for success in your businessReduce your cyber insurance costs with these three thingsWant to reduce your cyber insurance premiums? mark from m3 Networks talks us through how to keep the insurers happy and paying out! Did you know, your business is at risk of you losing everything and your insurer not paying out? Your data may seem totally secure right now. After all, you're signed up to Cyber Essentials. I mean, that's what you're paying for, right? Oh dear. We might have some alarming news for you. Your Cyber Essentials agreement may well not be enough to cover you in the...2022-09-0713 min
Techcess: embracing technology and IT support for success in your businessBig Data Security Challenges? Avoid them by taking the Techcess 57 Minute Data Security Challenge!Are you brave enough to take the techcess 57 minute data security challenge? mark from m3 Networks talks us through how easy it is to breach your IT network - and offers a free solution! This might prove to be the most important episode of Techcess that you ever listen to. Mostly because it could lead to you having the knowledge you need to decide to save your business. If you're working with technology in your business, you probably assume that you're quite safe from attack. You see big organisations getting phished and hacked - despite inv...2022-07-2016 min