Shows
The Resilient RecruiterHow Recruiters Can Use AI Without Losing Trust or Control with Rebecca HastingsThere’s a lot of noise around AI in recruitment.Some people are selling it as a silver bullet. Others are predicting a job apocalypse for recruiters.Neither is true.In this episode of The Resilient Recruiter, Mark Whitby sits down with Rebecca Hastings to talk about what’s actually happening inside businesses using AI right now and what recruiters are getting wrong.Rebecca advises CEOs, boards, and AI leaders on strategy, governance, and implementation. She’s reviewed hundreds of real-world AI transformation case studies and brings a grounded perspective most recrui...
2026-01-081h 33The Resilient RecruiterHow to Rebuild to $1M After Losing Everything, with Randee StaatsWhat does it take to raise your fees, win better clients, and rebuild your recruiting business from the ground up?In this episode, I speak with Randee Staats, founder of S4 Search Partners, who went from losing everything — $250K in debt and $500 left — to rebuilding a seven-figure desk within the following year.Randee explains the decisions that nearly destroyed his business, the turning point that pushed him to rebuild, and the systems that rebuilt his confidence, his pipeline, and his profitability.He also breaks down the daily discipline, fee structure changes, and point-based prod...
2025-11-261h 19The Resilient RecruiterHow to Build a Client Demand Engine That Replaces Cold OutreachWhy do some recruiters struggle for traction while others build demand engines that bring clients to them? My guest, Tom Froggatt, made that shift after three days of calling 600 people with no results.Tom is the founder of Singular, a biotech search firm and one of Europe's leading specialists. Six months after launching the business, he hit a breaking point that changed everything. Instead of doubling down on cold calls, Tom built a system that creates predictable client demand. Today, a £4,000 campaign can generate £55,000 in revenue, and his business runs on consistent inbound opportunities.In th...
2025-11-191h 16The Resilient RecruiterThree Strategic Bets That Changed How One Recruiter Thinks About Growth, with Ollie ScottWhy do some recruitment founders build seven-figure businesses while others plateau despite working just as hard? My guest, Ollie Scott, discovered growth doesn't come from hustle alone. It comes from strategic bets.Ollie is the founder of Unknown, a talent growth consultancy that's worked with over 500 brands including Nike, Apple, and Disney. Six years ago, he started with £13,000 on a credit card and one mission: build the opposite of every recruitment company he'd ever seen.In this episode, Ollie shares his journey from rebellion to revenue. You'll hear why differentiation always beats trying to be t...
2025-11-131h 07The Resilient RecruiterHow a Musician Turned Creative Thinking Into a $1.2M Recruiting Firm, with Justin LevinsonHow does a professional touring musician go from the recording studio to building a $1.2M recruiting firm without ever making a single cold call?In this episode of The Resilient Recruiter, Justin Levinson, founder of Coming Up Creative, reveals how he blended creativity, authenticity, and smart systems to grow a seven-figure recruitment business serving the world’s top entertainment and gaming brands.Justin’s story is proof that success in recruitment isn’t about grinding harder - it’s about thinking differently. You’ll hear how he built a global team, automated outreach without losing the human...
2025-11-051h 02The Resilient RecruiterAutomate Your Outreach: How to Generate Client Leads Every Day on Autopilot, with Giorgio ZanellaThe hardest part of business development isn't effort, it's consistency. Most recruiters know what to do, but struggle to do it every day while juggling clients, candidates, and placements. You know you should be reaching out to prospects daily, but between managing active searches, candidate interviews, and client meetings, your pipeline suffers. The solution? Build automated systems that generate leads while you focus on conversations that close deals.Giorgio Zanella is a go-to-market engineer who's built hundreds of automation workflows for recruiters and founders. Working out of Clay's New York office, he's spent three years mastering...
2025-10-291h 15The Resilient RecruiterHow to Build $1.6M in 3 Years Working Retained-OnlyWhy do some recruiters struggle to break $300K while others hit seven figures in their third year? My guest, Tito Caceres, spotted a $160 billion industry that most recruiters have never even thought about. And he built a thriving business there with nothing but a credit card and relentless hustle.Tito grew up in his family's landscaping business and swore he'd never work in that industry. Ironically, that's exactly where he found his million-dollar niche. After building a career in sales and recruitment, he recognized an opportunity that others had completely missed.In 2021, he launched Bloom...
2025-10-221h 02The Resilient RecruiterHow to Build a Solo Recruitment Practice Without Office Rent or SalariesWhat if getting fired 20 times wasn’t failure, but the perfect preparation to build something meaningful?In this episode, recorded in London, I talk with James Rowe about what it really takes to build a six-figure solo recruitment practice without office rent, payroll, or management headaches.James shares how experienced recruiters can keep more of what they bill using smart systems, automation tools, and a resilient mindset. If you’ve ever thought about going solo or simplifying your business, you’ll get practical ideas you can apply right away.Timestamps0:00 Intro5:14 Gettin...
2025-10-1559 minThe Resilient RecruiterHow Agency Owners Can Scale Globally Without Losing Their Culture, with Nicholas BartonMost recruitment agency owners hit a wall around 10–20 people. The culture that made you successful starts to crack, and the personal touch gets lost.Nicholas Barton didn’t just avoid that wall he redefined what scaling could look like. From packing boxes in a warehouse to leading a 100-person global firm, Nicholas built The Barton Partnership into one of Forbes’ “World’s Best Management Consulting Firms,” with offices in London, New York, and Singapore.He built a platform before headcount, gave away 35% of his business through share options, and kept his early hires for nearly two decades...
2025-10-091h 08
Secrets of Staffing Success[Stage] Mark Whitby - Daily Habits of the Top RecruitersIn this episode of Take the Stage, Brad Bialy sits down with Mark Whitby to explore how recruiters can escape the feast-or-famine cycle by building signature solutions, refining their target market, and creating a consistent, multi-channel approach to winning business.
About the Guest
Mark Whitby is the host of The Resilient Recruiter podcast and one of the most respected business coaches in the recruitment industry. Since 2001, he has trained over 10,000 recruiters in 34 countries, helping many double or triple their billings and guiding firms to scale from small teams to hundreds of employees. He specializes in helping recruiting...
2025-08-1852 minThe Resilient RecruiterHow a Fired Rookie Became a $6.5M Top Biller in Recruitment, with Dario FurmanFired in 3 days, Dario Furman rebounded to bill $6.5M. Learn his recruitment growth strategies using relationships, niche focus & AI.Fired three days into his first recruiting job, Dario Furman could have walked away. Instead, a bold “second chance” email to the CEO got him rehired and launched a 17-year executive search career placing 500+ professionals and billing $6.5M at StevenDouglas.In this episode of The Resilient Recruiter, Dario shares how resilience, relationship-building, and smart use of AI helped him become one of Florida’s top billers. You’ll learn how he turned candidates into loyal clients, outworke...
2025-08-1556 minThe Resilient RecruiterHow to Win Retained Searches and Scale Your Desk with the Rainmaker Model, with Carol WenomHow do you move from being a contingency recruiter to winning retained searches consistently? And how do you scale your desk without doing it all yourself?In this episode of The Resilient Recruiter, industry veteran Carol Wenom shares the exact mindset shift, client messaging, and team model that helped her make that leap and increase her billings by 70% in one year.With over 40 years in engineering and technical search, Carol built a niche-dominant practice, earned preferred partner status with top clients, and served as VP and GM at Whitaker Companies. She’s also a past pr...
2025-07-091h 00The Resilient RecruiterHow to Build a Culture Where Values Actually Drive Results, with Matthew WraggWhat does it take to transform a 500-person staffing company and restore profitability while maintaining high engagement and renewed purpose? In this episode of The Resilient Recruiter, you'll hear how one leader rebuilt culture and strengthened organizational performance through people-first leadership, without sacrificing values or authenticity.After joining the company as a trainee in 2001, Matthew Wragg eventually became CEO in 2022. In this conversation, he shares the inside story of the business transformation at Gattaca PLC: removing executive offices, tying leadership bonuses to employee engagement, and launching a new cultural framework that turns values into specific, observable...
2025-07-041h 08The Resilient RecruiterHow to Use LinkedIn’s 2025 Algorithm to Attract More Clients and Candidates, with Richard van der BlomWhy has your LinkedIn reach dropped even though your content is better and your audience is growing? You’re not imagining things. LinkedIn changed the rules in 2025, and in this episode, LinkedIn algorithm expert Richard van der Blom breaks down exactly what’s changed—and how recruiters can adjust to stay visible and competitive.You’ll discover why organic reach is down by 50%+ for most users and how LinkedIn has shifted focus from virality to relevance. Richard shares how to realign your content strategy based on your goals—whether you’re looking to increase reach, drive engagement, or generate...
2025-06-2738 minThe Resilient RecruiterHow Selective Client Partnerships Help Recruitment Agencies Scale Faster, with Allicia BirchWhat if your growth path wasn't adding more clients, but working fewer, higher-quality roles with people who genuinely value your service?Allicia Birch, founder of 4tify Recruitment, built a six-figure recruitment firm in her first year — without cold calls, without compromising on fees, and without chasing every job. Her success came down to discipline: working to a structured 12-hour day in 15-minute blocks, building a reputation-based BD strategy, and walking away from bad-fit clients.You'll hear how she transformed underperformance into consistent high billings, created multi-division revenue from single clients, and productised her approach to bu...
2025-06-181h 09The Resilient RecruiterHow Blunt Messaging and Smart Systems Grew a More Profitable Recruitment Firm, with Jordana MatsosHow do you grow a high-margin recruitment business without hiring a big team—or chasing every lead? And what happens when you go all-in on yourself, right before a global pandemic?In this episode, I’m joined by Jordana Matsos, founder of Higher Equity, who shares how she launched a solo sales recruitment agency with no prior agency experience—and grew it into a $500K+ business by being radically transparent, highly organized, and boldly direct.We discuss why blunt messaging often works better than polished sales talk, how Jordana systematized her entire operation to run lean...
2025-06-121h 05The Resilient RecruiterHow Contract and Perm Revenue Fueled Our £2.6M Growth in Two Years, with Stuart BarnesWhat’s the most innovative way to scale a recruitment firm—especially in a fast-changing, competitive market?For Stuart Barnes, Co-Founder and Managing Director of Navitas Recruitment Group, the answer was combining quick-turn perm revenue with recurring contract income. That dual strategy helped Navitas grow from zero to over £2.6M in net fee income within just two years.In this episode, Stuart shares the real story behind launching a VC-backed recruitment firm in the renewable energy sector. He opens up about the early pressure, the emotional rollercoaster, and the systems that made rapid growth possible—from hi...
2025-06-061h 05The Resilient RecruiterHow Exclusive Candidate Representation Drives an 87% Placement Rate, with Lysha HolmesWhat if you could place nearly every candidate you represent—and do it at premium fees, without racing to the bottom? In this episode of The Resilient Recruiter, Mark Whitby is joined by Lysha Holmes, founder of QUI Recruitment and host of The Recruiters Recruitment Podcast. With over 20 years in Rec2Rec, Lysha shares how she’s built a values-led, inbound-only business with zero cold calling.You’ll discover:Why Lysha insists on exclusive candidate representationHow she consistently achieves a 1.15:1 interview-to-placement ratioThe values behind QUI: Quality, Urgenc...
2025-05-281h 09The Resilient RecruiterHow to Attract, Hire, and Keep Top Recruiters in a Competitive Market, with Andy Miller, Ep #260Hiring great recruiters should be second nature for recruitment business owners—after all, it's what we do for clients daily. But when it comes to growing your own team, the stakes are higher, the risks are real, and the margin for error is razor-thin.In today’s episode, we dive into what it really takes to attract, hire, and retain high-performing recruiters—especially in a competitive market where top talent has options.You’ll hear the inside story of how one firm scaled from 7 to 50 people and 7X’d its revenue in just five years...
2025-05-2253 minThe Resilient RecruiterHow Hiring the Right Marketing Person Doubled My Revenue in Two Years, with Justis PedersonWhat if you could swap 100 cold calls a day for content that reaches thousands?That’s exactly what award-winning recruiter Justis Pederson did. In this episode, Justis shares how going digital didn’t just scale his reach—it nearly doubled his revenue.Justis is the President & CEO of the Pederson Group of Companies in Winnipeg, which he has grown from $500K to $1.8M in revenue. His group includes recruitment, media, and real estate, with a recruitment focus on construction and engineering. He's also a member of the Pinnacle Society, an elite collective of top-performing recruiters in Nor...
2025-04-1859 minThe Resilient RecruiterHow to Build a $5.5M Recruitment Business Almost Entirely Through ReferralsHow do you build an endless stream of referrals to sustain your recruitment business—especially during an economic downturn?Brandon Glyck’s answer: relentless follow-ups. But not in the way you might expect. It’s not about hounding clients—it’s about staying top-of-mind with consistency, care, and value.Brandon is the CEO of Quantum Search Partners in Virginia, where he leads a high-performing team of tech and executive recruiters. The firm has been recognized on the Inc. 500 list three years in a row (2021–2023) and was twice named a Washington Business Journal Best Place to Work (2023...
2025-04-101h 07The Resilient RecruiterHow I Grew My Recruitment Agency to $300K Monthly Revenue, with Karolina WillisAfter relocating from Dubai to the U.S. with two young children, Karolina Willis found herself having to rebuild her recruitment business from scratch. Facing overwhelming personal and professional challenges, she reached a breaking point—when walking away felt like the only option.But instead of giving up, Karolina doubled down. What followed was a period of six months of explosive growth.In this episode, Karolina shares the mindset shifts, business decisions, and key differentiators that helped her scale Intercare Recruitment into a thriving international healthcare staffing firm. From winning retained contracts to building a re...
2025-04-021h 01The Resilient RecruiterHow to Design Client Events That Feed Your Recruitment Pipeline, with Dandan Zhu and Grace MarlinWhat separates top billers from everyone else in recruitment?In this episode, DG Recruit co-founders Dandan Zhu and Grace Marlin reveal the strategies they’ve seen consistently drive high performance across the industry. Their rec-to-rec agency gives them unique insight into what elite recruiters do differently—and how you can replicate it.Dandan and Grace share three core themes that make or break recruiters today:Maintaining a deep, diverse client pipeline beyond a few accountsMaking strategic relationship investments with long-term ROIPerfecting your MPC outreach to grab hiring mana...
2025-03-2139 minThe Resilient RecruiterWhy Community-Building is the Ultimate Differentiator in Recruitment, with Leo Hewett, Ep #250Imagine building a recruitment firm where every placement creates a real positive impact. That’s exactly what Leo Hewett set out to do when he launched Core3—a finance & accounting recruitment agency built on purpose, ethics, and community.After reaching Director level in corporate recruitment, Leo launched Core3 in 2022 with a clear mission: to build a B Corp-certified business that goes beyond profit. Since then, Core3 has won multiple awards including REC's Startup of the Year (2023) and Business Leader’s Business of the Year (2024).In this episode, Leo shares his journey of launching Core3, building values...
2025-03-131h 09The Resilient RecruiterHow to Delegate Effectively and Work ON Your Recruitment Business, Not IN It, with Melanie De Beer, Ep #248The journey from top-performing recruiter to successful business leader requires a significant mindset shift. Melanie DeBeer, Director of Full Circle Selection shares how she built a thriving recruitment business that doesn't rely solely on her personal billings. With over 25 years in the industry, Melanie reveals the pivotal moment when she realized that to scale her business, she needed to step back from day-to-day operations and empower her team. "The challenge for me was letting go," Melanie admits. "I love every component of recruitment. But I had to make a decision. I can't juggle all of these balls...
2025-02-281h 02
The Full Desk ExperienceIndustry Spotlight | Embracing Technology's Role in Modern Recruitment Success with Mark Whitby, Executive CoachWe’re bringing you an unfiltered deep dive with Mark Whitby, a renowned recruitment coach and host of The Resilient Recruiter podcast. Mark has transformed countless recruitment businesses by helping them break through growth barriers with his expertise in industry transformation. In this episode, we dive deep into Mark's journey, from his beginnings in recruitment to becoming a top-tier coach. We'll explore essential tips for scaling your recruitment office, mastering business development, and leveraging technology for success. Get ready for an unfiltered conversation on scaling strategy and insights that will help you unlock your potential in the eve...
2025-02-2755 minThe Resilient RecruiterWhy Values and Connection Built Our Remote Recruitment Success, with Hugh Pocock, EP #241How does someone with zero recruitment experience build a thriving search firm from the ground up—in just five years?In this episode, Hugh Pocock, Co-Founder of Cultura Connect, shares how his deep agricultural background helped him build a rapidly scaling recruitment firm that now boasts a team of 13 specialists across the agriculture, food, and forestry sectors.We explore Hugh’s mindset, lessons learned, and the unique systems he’s implemented to grow a purpose-led, remote-first recruitment business.🎧 Episode Highlights:[02:11] Hugh’s journey from agriculture to recruitment[11:30] Key stages in building Cu...
2025-01-1059 min
Sparking Success with Aaron OpalewskiEP:35 Mastering the Art of Recruiting with Mark WhitbyIn this engaging conversation, Aaron Opalewski and Mark Whitby of Recruitment Coach delve into the intricacies of recruitment, coaching, and the podcasting journey. Mark shares his personal experiences in the recruitment industry, highlighting the importance of coaching and continuous learning. Mark Whitby is one of the world’s leading coaches for the recruitment industry. Since 2001, he has trained over 10,000 recruiters in 34 countries. They discuss the challenges faced in recruitment, the significance of understanding gross profit versus revenue, and the value of recurring revenue streams. The conversation also touches on the upcoming Recruitment Coach Live Summit, emphasizing the importance of co...
2024-09-171h 02
The Elite Recruiter PodcastThe Seven-Figure Playbook: Scaling Strategies for Elite Recruiters with Mark WhitbyHow do you transform your recruiting strategy into a powerhouse capable of consistently hitting the seven-figure mark?
In today's recruitment landscape, simply working harder is no longer enough. Elite recruiters must work smarter, employing strategic scaling techniques to stay ahead in a cutthroat market. If you're struggling to differentiate your services, generate high-quality leads consistently, or streamline your recruitment processes, this episode is directly tailored to address these challenges and elevate your professional game.
1. Discover the secrets of seven-figure recruiting success as Mark Whitby details the six foundational pillars crucial to scaling your operation, irrespective...
2024-04-231h 02The Resilient RecruiterHow Recruiters Can Master the Grind and Unlock Success, with Matt Ballema, Ep #213Every successful recruiter will tell you success is born out of the grind, not the glory. Mastering the grind is the key to unlocking growth. Whether building a robust network, honing communication, or leveraging technology, recruiters must navigate the ups and downs with resilience and determination. Today’s episode explores how recruiters can embrace the grind and build successful businesses with a special guest, Matt Ballema. Matt is the founder of Pioneer Search Group. With a track record of consistently surpassing the million-dollar revenue mark for the past three years, Matt brings over two decades of...
2024-04-111h 04The Resilient RecruiterTRR Bitesize #001 Mike Williams LinkedIn Strategy To Win BusinessMike is a firm believer that you can win clients through LinkedIn. You will hear an amazing story about how Mike received an inbound enquiry from a VP of HR at a billion-dollar company because of a story he posted on LinkedIn. That senior executive became a client, and gave Mike a lot of repeat business, which might never have happened without that LinkedIn post. Mike also shared how consistent posting helps build a “continued relationship” with potential leads that you may have a cold called before. Here are things that you will find insightful in this secti...
2024-02-1903 minThe Resilient Recruiter200th Episode Special: Unveiling 22 Years of Wisdom as a Recruitment Coach, with Mark Whitby, Ep #200This episode celebrates the 200th episode of the Resilient Recruits Podcast with special guest, founder of Recruitment Coach, Mark Whitby. Mark is the founder of Recruitment Coach and one of the world's leading coaches for the global recruitment industry. Since 2001, he has trained over 10,000 recruiters in 34 countries. He's helped countless recruiters double or triple their billings in just 6-12 months, and business owners grow their companies 10x. Mark shares his journey into recruitment, starting with a failed business venture that led him to discover his passion for sales. He then talks abo...
2023-12-0844 minThe Resilient RecruiterHow to Generate Inbound Leads with Effective Content Marketing, with Mark Whitby and i-intro, Ep #196Ever find yourself hitting a brick wall when it comes to developing engaging content? Don't despair! Recently, I was invited as a guest speaker on the Retained Recruiter Show, which is a weekly LinkedIn live hosted by our good friends at i-Intro. The topic was How to Get More Clients with Content Marketing. i-Intro told me that this was one of the most popular live streams that they'd ever produced, and they've given me permission to share the recording with you on this podcast. You will hear me discuss with James O’B...
2023-11-0335 min
The Infrastructure PodcastHalf a century of engineering in half an hour with Mark WhitbyToday is a rather special episode in which were are going to look back over half a century of an engineering career - and no doubt leap forward, sideways, upwards and wherever else to predict the future.Back in November 2001 when I was editor of New Civil Engineer magazine, I interviewed today’s guest Mark Whitby. He was just about to take on the role of President of the Institution of Civil Engineers - one of the oldest and most prestigious engineering institutions in the world.After two hours in his co...
2023-10-0232 minThe Resilient RecruiterHow to Successfully Pivot Your Recruitment Agency into a Thriving Management Consultancy, with Colin Kleine, Ep #192Adding management consultancy as a service offering of your recruitment agency can potentially increase your revenue. But the question is, is it easier said than done? In this episode, you will hear insights from Colin Kleine, co-founder of Scalerr. They’re a growth advisory firm that helps Tech companies reach their revenue goals through Strategy, Execution, and People. Colin discusses why he made the pivot from Recruiter into Management Consultant, and why recruitment was so fundamental in helping him successfully do it. He shared the challenges, key learnings, and how this tran...
2023-09-271h 01The Resilient RecruiterThe 4 Core Sales Processes that Drive an Effective Client Acquisition Strategy, with Alex Elliott, Ep #181Sales is the lifeblood of every business. It’s almost impossible to scale your recruitment company without a consistent flow of new business. Yet many recruitment agencies are lacking an effective and repeatable sales process. My next guest, Alex Elliott, has designed an effective client acquisition system that yields consistent, predictable results. It enables him and his team to focus their efforts on the right things, optimize the customer experience, and make data-driven decisions to drive revenue growth and business success. However, designing and executing an effective business development system is easi...
2023-07-121h 01The Resilient RecruiterHow to Attract Your Ideal Clients with Content Marketing, with Mark Whitby, Ep #172Do you want to attract new clients and grow your recruitment practice, regardless of market conditions? In this episode, you’ll hear me being interviewed by Tom Burkinshaw, the Group Marketing Director at Recruitment Entrepreneur, the world’s leading investor in recruitment start-ups and scale-ups. James Caan’s team invited me to London to record an in-person interview for The Recruitment Entrepreneur Podcast. You’ll learn how to leverage content marketing to build your brand, attract more of your ideal clients, and be treated as a trusted advisor. In particular, Tom grills me abo...
2023-05-0433 min
The Recruitment Entrepreneur PodcastEp8: 30 Minutes with Mark Whitby - What Coaching and Mentoring Can Do For You and Your BusinessWelcome back to The Recruitment Entrepreneur Podcast.
In this episode, we are joined by The Resilient Coach, Mark Whitby, to talk to us about what coaching and mentoring can do for you and your business.
Mark always knew he wanted to work in sales, and after travelling to the UK from Canada and speaking with a number of recruiters, he decided to take the plunge and became a recruiter himself. Mark worked hard in the industry but would find himself struggling to keep up. But being incredibly driven, Mark decided to search for a coach an...
2023-05-0232 minThe Resilient RecruiterRecruiter Mistakes #8: Not Tracking Your Metrics So You Can Work Smarter Not Harder, with Mark Whitby and Leanne Jones Hunt, Ep #165Is recruitment a numbers game? To say so would be an oversimplification, but there’s no denying that data-driven insights can lead to improved performance and profits. Recruitment is a numerically predictable business. If you want to maximize your billings, it’s important to measure both your activity (quantity of effort) and ratios (quality of effort). We also recommend setting yourself KPIs (Key Performance Indicators) to stay on track and increase the likelihood of achieving your billings goal. If you’re not already tracking your metrics, or if you do not kno...
2023-03-0824 minThe Resilient RecruiterWhy Stepping Out of Your Comfort Zone is Key to Success in Recruitment, with Mike O'Riordan, Ep #163Is fear and self-doubt preventing you from building your personal brand and growing your recruitment business? In this episode, you’ll discover how my guest Mike O’Riordan overcomes his tendency to be a perfectionist, pushes outside his comfort zone and gets things done. Mike is the founder of Blackwater Search & Advisory, a global executive search and advisory firm focused on the ETF and Digital Assets market. I’ve known Mike for almost 3 years and have witnessed his rapid growth from a one-man band with no recruitment industry experience to running a hugely successf...
2023-03-0155 minThe Resilient RecruiterRecruiter Mistakes #7: Being a Generalist, Not a Niche-Market Specialist, with Mark Whitby and Leanne Jones Hunt, Ep #162In the 7th installment of our Recruiter Mistakes series, we delve into the benefits of specializing in a niche market and how it can lead to shorter recruitment cycles, clearer messaging, and increased profits. By focusing on a specific niche, you can tailor your message, build a strong candidate pool, and become the go-to expert in your field. However, choosing a niche can be challenging. Some recruiters may feel hesitant due to the fear of missing out on opportunities or letting go of legacy clients. We know that specialists usually bill more...
2023-02-1517 minThe Resilient RecruiterRecruiter Mistakes #6: Not Posting Original Content on LinkedIn, with Mark Whitby and Leanne Jones Hunt, Ep #159Posting original LinkedIn content is an effective way to build your brand, create top-of-mind awareness and become the go-to recruiter in your niche. Yet according to LinkedIn, only 1% of active users create content on the platform. Why aren’t more recruitment firm owners seizing this opportunity? Perhaps they’re suffering from “imposter syndrome” or maybe they just don’t know where to start. In the 6th installment of our Recruiter Mistakes series, we explain the benefits of posting original content on Linkedin consistently. We want to get you motivated to become a content cre...
2023-01-2528 minThe Resilient RecruiterRecruiter Mistakes #5: Doing Everything Manually Instead of Leveraging Automation, with Mark Whitby and Leanne Jones Hunt, Ep #152When Leanne ran her own recruitment business, she managed to claw back 25 hours of her time PER WEEK by implementing automation strategies and hiring 4 offshore virtual assistants. When was the last time you reviewed your full recruiting process and identified the recurring tasks? Are you still manually using spreadsheets and doing everything manually? Doing everything manually instead of leveraging automation is costing you precious time and constraining your growth. In this episode, we will share the top three benefits of leveraging automation, parts of your business you can automate, and the do’s...
2022-11-1732 minThe Resilient RecruiterHow to Self-Destruct a $4M Search Firm and Re-Build on Stronger Foundations, with Mark Phillips, Ep #150Imagine building a search firm from scratch to $4M in billings. An incredible achievement, right? Now imagine that same business suddenly imploding from 14 team members down to just one. How would you bounce back from such a devastating loss? Would you have the heart and will to rebuild? This is the story of my special guest, Mark Phillips. Mark is the founder and CEO of HireEducation and in this interview, he shares his journey with unflinching honesty and self-reflection. He takes ownership of the behaviours and decisions that led to the decline of the business. B...
2022-11-031h 15The Resilient RecruiterRecruiter Mistakes #4: Doing Everything Yourself Instead of Delegating and Outsourcing, with Mark Whitby and Leanne Jones Hunt, Ep #: 146Does your recruitment business feel like you’re running on a hamster wheel? That everything depends on your efforts and you can’t ever slow down or stop because your delivery to customers (and your revenue) would also come grinding to a halt? No matter how talented and hard-working you are, trying to do everything yourself is unsustainable. It leads to inconsistent results, frustration and burnout. But what if you could get a lot of tasks off your plate and free up your time to focus on high-value, revenue-generating activities? The good news is that you c...
2022-10-0511 minThe Resilient RecruiterRecruiter Mistakes #3: Relying on LinkedIn as Your Primary Source of Candidates with Mark Whitby and Leanne Sara Jones Hunt, Ep #141Where do you find most of your candidates? If LinkedIn is your primary platform for sourcing and engaging with candidates, this episode is for you. We are not telling you to stop using LinkedIn. But we believe that it’s a mistake to be over-reliant on LinkedIn as your main source of candidates. In this episode, you will hear the downsides of being dependent upon LinkedIn. You’ll also learn what specific steps you can take now to enhance your candidate engagement and increase response rates to your outreach. Episode Outline and Highlights [0...
2022-09-0219 minThe Resilient RecruiterRecruiter Mistakes #2: Working with the Wrong Clients with Mark Whitby and Leanne Sara Jones Hunt, Ep #138If you’re like many recruiters we speak to, you’re extremely busy right now with more job orders than you can handle. However, are you working with the right clients? Many recruiters delude themselves by thinking they’re “too busy” to do business development when in reality they’re working on low-probability searches. So they end up doing a lot of work you don’t get paid for. Another common scenario is recruiters who rely on repeat business from the same legacy clients. Sure you’ve got a good relationship, but have you gotten into a comfort zo...
2022-08-2216 minThe Resilient RecruiterRecruiter Mistakes #1: Relying on Repeat Business and Referrals with Mark Whitby and Leanne Sara Jones Hunt“I don’t need more clients, I need more candidates.” “I don’t have time for business developments because I have several roles already and I don’t have the bandwidth or capacity for any more clients.” Does this sound familiar? Are you relying too much on repeat business and referrals to the point that you may neglect your marketing and business development? In this episode, my co-host and colleague Leanne and I will tackle the trap of too much reliance on repeat business and referrals and forgetting we must never stop developing new business. W...
2022-08-1116 minThe Resilient RecruiterWhat’s the Secret to Sustainable and Profitable Recruitment Business Growth, with Mark Skinner, Ep #125An ironic fact about the recruitment industry is that we have a very high attrition rate and so much churn, which can often translate into a massive drain on profit and can be an impediment to growth. My special guest, Mark Skinner, shares how they set up a work culture which has led to their recruitment team having an average tenure of more than eight years. Mark is the Co-Founder & Managing Director of CSC Recruitment, a construction recruitment firm founded in 2005. CSC has 25 employees with 3 offices and specialist teams dealing with freelance, permanent, and executive se...
2022-05-121h 02The Resilient RecruiterSecrets to Surviving Four Financial Crises and Growing Revenue to £56 Million, with Mark Brown, Ep #112Imagine starting your own recruitment business with zero experience in recruitment and only 10 days later the world comes to a standstill with 9/11. This is how the story of Mark Brown, co-founder and director of Worldwide Recruitment Solutions (WRS) started. However, this wasn’t the last obstacle in his way. Their niche field was financial institutions with a specific focus on the mortgage market when the 2008 financial collapse took place. From there they transitioned their business into serving the oil and gas industry and 2014 came along, seeing the oil industry plummeting. In this podcast, Mark expands on...
2022-02-041h 02The Resilient RecruiterThe 7 Habits of Million-Dollar BillersI am proud and excited to share with you the 100th episode of the Resilient Recruiter Podcast! I would like to thank you for listening and following my show, for all the fantastic reviews which I really appreciate. I am humbled by how much people seem to love this show and I don’t take your support for granted - it motivates me to provide really more meaningful content each week. This podcast has given me a platform to meet truly exceptional people which has been an absolute privilege. For the 100th episode, let me share the se...
2021-10-1916 min
The Recruitment Mentors Podcast5 common success factors in recruitment entrepreneurs with Mark WhitbyPodcast Partners - Claim your exclusive savings with the links below.https://recruitmentmentorspodcast.captivate.fm/vincerehttps://recruitmentmentorspodcast.captivate.fm/sourcebreaker-------------------------------------------The 5 common success factors that I shared in this special episode with Mark Whitby. 🚀 Willingness to seek help.🚀 They don't romanticise what worked in the past.🚀 They have a compelling vision for the company.🚀 They have humility in abundance.🚀 They invest just as much into keeping people as they do hiring people.-------------------------------------------I teamed up with Mark Wh...
2021-09-0245 minThe Resilient RecruiterThe Top 10 Factors that Fast-Growing Recruitment Companies Share in Common, with Hishem Azzouz and Mark Whitby, Ep #93If you enjoy listening to the Resilient Recruiter podcast, I have a special treat for you. In this episode, I am collaborating with fellow podcaster, Hishem Azzouz, host of the Recruitment Mentors podcast. Between us, Hishem and I have interviewed hundreds of recruitment business owners. We decided to compare notes and discuss the key factors that the most successful recruitment companies share in common. We both came up with five things, so you are about to hear the top ten success factors for growing your business. Episode Outline and Highlights [4:06] Willingness to seek help. [6:56] Niche market sp...
2021-09-0248 minThe Resilient RecruiterHow to Build an Award Winning and Highly Successful Recruitment Agency, With Toby Babb, Ep # 74Want to become the ‘go-to’ recruiter in your niche, generate inbound leads, create a high-performance culture, or scale your recruitment agency internationally? Then you’re going to love my interview with Toby Babb. Toby is the founder and CEO of the Harrington Starr Group, an award-winning fintech recruiter with offices in London and New York. Toby had been in the recruitment industry for 21 years and has won Agency Leader of the Year and the Entrepreneur of the Year by Recruiter Magazine. Toby’s also paving the way for other recruiters with his commitment to digital marketing...
2021-06-151h 00The Resilient RecruiterRedesigning the Way Work Works Post-Covid, with Bruce Morton, Ep # 73What does the future of recruitment look like? We’ve all been forced to adapt to new ways of working in recent times. We’ve experienced a decade’s worth of change compressed into a matter of months. However, much of that change has been reactive. According to Bruce Morton, author of “Redesigning the Way Work Works,” there has never been a better opportunity to strategically redesign our way of working. Bruce is the Global Head of Strategy for Allegis, one of the top 5 largest staffing companies in the world. Bruce has worked at Allegis for 11 years and...
2021-06-1152 minThe Resilient RecruiterSaying Yes: Applying Theatre Skills to Building a Inc. 1000 Staffing Company, with Jared Coseglia, Ep #72When 9/11 happened, Jared Coseglia had to give up his career as a theatre director and landed an admin job in a recruitment company. Twenty years later, he’s the CEO of an award-winning staffing business that not only survived but actually thrived during the pandemic. In this interview, Jared shares his experience of building a highly successful recruiting and staffing company. One of the keys to growing your recruitment business is identifying, recruiting, mentoring and retaining the best people. Jared gave specific suggestions on how to recruit recruiters and then create an environment where they can achieve thei...
2021-06-0855 minThe Resilient RecruiterHow to Build a Successful Executive Search Business While Running Your Own Desk, with Jeff Herzog, Ep #71The toughest job in recruitment is the role of a Billing Manager. You’re trying to build a team and run an office with all that entails -- hiring, training and managing recruiters. Plus you’re trying to lead by example, looking after clients and making placements. It’s certainly not easy - but it can be done. My special guest, Jeff Herzog, has mastered the balancing act of the Billing Manager. Jeff is the President of F-O-R-T-U-N-E Personnel Consultants, an executive search franchisor with 62 offices that has been recognized as one of the top 1% of profess...
2021-06-0448 minThe Resilient RecruiterHow to Boost Candidate Engagement and Win the Next War for Talent, with Alan Cutter, Ep #70Last year many recruiters struggled due to decreased hiring activity and lack of job orders. However, now most recruiters are experiencing the opposite challenge, saying “we have more orders than we can fill” and “we desperately need more placeable candidates.” This rapid shift to an extremely candidate-driven market, combined with high levels of counter offers and dropouts, means that candidates aren’t responding to recruiters like they used to. This is both a threat and an opportunity. If you’re able to secure the interest of passive candidates and get them to engage with the recruiting process, you will cap...
2021-06-0158 minThe Resilient RecruiterRecruitment Legends: Leadership and Life Lessons From 40 Years in the Global Recruiting Industry, with Doug Bugie, Ep #69For almost 40 years, Doug Bugie has travelled the globe in search of the big billers and recruitment leaders of the future. He’s personally sold 800 recruitment franchises in 40 countries that collectively have filled over 100,000 assignments. It’s a great privilege to interview Doug for the second time. In this episode, Doug shares his unique experience of helping James Caan, of Dragon’s Den fame, launch Humana International. In 7 years, they grew Humana to 200 offices in 27 countries and $90m before the business was acquired by MRI in 2001. Doug reveals some of the insights gained and lessons learned from working...
2021-05-2835 minThe Resilient RecruiterHow to Develop a Managed Service Programme (MSP) and Recruitment Process Outsourcing (RPO) Service, with Lisa Dixon, Ep #68Many recruiters and employers alike believe the traditional recruitment agency model is inefficient and outdated. If you are interested in finding better ways of partnering with clients that are beneficial to both parties, then my special guest, Lisa Dixon, will explain how RPO and MSP services could extend the range of recruitment solutions you’re able to provide. Lisa is the Director of Infinite Players based in London, helping recruitment agencies develop and bring to market their unique Managed Service Programme (MSP) & Recruitment Process Outsourcing (RPO) service. Previously, as Managing Director of InterQuest Solutions, Lisa set up an...
2021-05-2549 minThe Resilient RecruiterThink Like a Big Biller: How to Get Repeat Business and Referrals, with Rich Rosen, Ep #67This week on The Resilient Recruiter our most popular guest of all time, Rich Rosen, returns for his second interview. Previously, Rich shared the mindset and habits that made him a consistent top biller in the industry. This time, you will hear Rich’s unorthodox yet effective approach to client and candidate engagement, leading to high levels of repeat businesses and referrals. These are key factors for anyone who wants to achieve consistent billings and sustainable success in recruiting. What is cool about Rich is that he is a ‘regular guy’ who achieves exceptional results. Most ye...
2021-05-181h 00The Resilient RecruiterHow to Grow Your Recruitment Business by Hiring Top Recruiters, with Leanne Sara Jones Hunt, Ep #66When scaling your recruitment business, one of the biggest challenges you have most likely experienced is finding good recruiters to join your own team. In this episode, my very special guest, Leanne Jones Hunt, shares her unique perspective on recruiting recruiters based on having successfully placed over 700 recruiters with growing recruitment businesses. Leanne is my Chief Operations Officer, and also a fellow coach here at Recruitment Coach. Leanne started her recruiting career in 2010, after completing her Master’s Degree in Law. Eventually, she launched her own recruitment agency in the recruitment to recruitment or “Rec to Rec” space w...
2021-05-111h 08The Resilient RecruiterRecruiting Success: How to Bill $700k+ While Achieving Work-Life Balance, With John Schlegel, Ep #65Success in your recruitment business requires a lot of effort and commitment. If you’re being honest with yourself, are you working too hard for too little return? What if you can still be successful, and at the same time spend time on things that matter most? My special guest, John Schlegel, openly shared strategies that helped him be truly successful in his solo-practice while “having a life.” From mindset, and utilizing contract recruiters, to building meaningful business relationships, you will hear valuable insights and best practices that may help you balance work with your personal life. John is...
2021-05-041h 05The Resilient RecruiterThe Recruiter Roadmap to Recovery: How to Thrive in a Post-Pandemic World, with Greg Savage, Ep #64As many parts of the economy open up again, recruiters are starting to see a surge in demand for talent. But don’t make the mistake of thinking this is a return to “business as usual.” There are lessons to be learned from the pandemic, and important steps you must take to ensure you thrive in the coming hiring boom. If you go back to doing things exactly the same way you did before, we’ll miss out on the greatest opportunity in our lifetime to change some of the things we don’t like about recruitment. That’...
2021-04-281h 07The Resilient RecruiterWinning is Everything: How to Grow Your Business by Leveraging Recruitment Technology, with Eloise Sutton Kirkby, Ep #63Are you a small to mid-sized recruiter who wants to beat the big boys and be recognized as a market leader? Or perhaps you’re super-ambitious and dream of expanding your recruitment business nationally or even globally? In either case, you’re in for a treat as I interview Eloise Sutton Kirkby. Eloise is the Co-Founder and Director of Growth at Vincere, a market-leading all-in-one ATS CRM which is run by ex-recruiters. Vincere means “to win” or “conquer” in Latin, and they specialize in weaponizing recruiters through tech. Eloise believes that recruitment technology levels the playing field...
2021-04-2052 minThe Resilient RecruiterThe Recruiter On a Mission to Increase Female Representation at Board Level, with Venesa Klein, Ep #62Why do companies struggle to hire female executives? How can we, as recruiting professionals, help our clients to address the gender-gap particularly in C-suite level searches? What steps can be taken toward a long-term solution? By sharing her own experience, my special guest Venesa Klein gives her take on how businesses and organizations can make a meaningful, long-term impact on the gender-gap at executive levels. Venesa is a partner at Calibre One, a leading executive search boutique with offices in San Francisco, London, New York, and Singapore. Based in LA, Venesa manages the Women Board Member Recruiting a...
2021-04-1356 minThe Resilient RecruiterClient Partnerships: How to Grow a Thriving Recruitment Business in a Crisis, with James Leighton, Ep #61While most recruitment companies revenue and profits were down during the Covid-19 crisis, Andersen James Group revenue grew by 35%. In this interview, I asked Managing Director, James Leighton, how they achieved this remarkable result in an extremely challenging climate. One of the key themes that emerged from our conversation was “client partnerships.” For James, this isn’t an abstract concept -- it’s core to his business strategy. Their new Strategic Partnerships business model was one of the key factors that enabled them to grow during the Covid-19 pandemic. This isn’t to say it was easy. The...
2021-04-071h 03The Resilient RecruiterRecruitment On-Demand, Tinderization, and Industry Trends, with Evan Sohn, Ep # 60As we are gearing towards the post-covid environment, we need to keep up with technological and industrial trends to remain relevant. Have you heard of On-Demand Recruiting? Would you like to know about the “Tinderization” of the recruitment process? Listen in to this episode as my special guest, Evan Sohn, shares how their platform intends to disrupt the recruitment continuum using technology and AI platforms. Evan is the Chairman and CEO of Recruiter.com which is a hiring platform for the world’s largest network of recruiters. They empower businesses to recruit specialized talents faster with virtual teams...
2021-03-3055 minThe Resilient RecruiterHow to Build a Multi-Million Dollar Team of Recruitment Rockstars, with Monte Merz, Ep # 59“The big hypocrisy of our industry is that we hire all these people for our clients yet we suck at hiring people for ourselves.” If you agree with this statement, then you’ll love the directness and honesty of my podcast guest Monte Merz. Listen in as he shares his secrets to hiring recruitment rockstars - from the interview process, training, coaching and compensation. Hear why his firm has won multiple awards for being one of the best companies to work for in Denver and one of the fastest-growing companies in the United States. Monte is the m...
2021-03-2453 minThe Resilient RecruiterRecruitment Business Growth: Increasing Revenue by 891% During the Pandemic, with Justin Satterfield, Ep #58Like most recruiters, Norwood Staffing’s sales took a nosedive in March 2020. They were coming off a record year, having achieved growth of 504% in 2019. That trend looked set to continue and the business was booming at the beginning of 2020. Suddenly in March, the Coronavirus hit and sales came crashing back down to earth. From averaging 60 recs in Q1, they went to zero jobs in Q2. Yet in spite of a terrible Q2 and Q3, Norwood Staffing bounced back and went on to have a record year with revenue growth of 891%. Listen into my interview with Norw...
2021-03-161h 02The Resilient RecruiterDiversity as a Differentiator - How Recruiters Can Attract 70% More Diverse Talent, with Helen McGuire, Ep #57Your recruiting clients are increasingly aware of the commercial benefits of recruiting a diverse workforce. That means they will soon expect and require their recruitment partners to be capable of delivering a diverse shortlist. Merely claiming to be a champion of D&I isn’t enough -- clients want to see evidence that you have a process in place to deliver diverse talent. The recruiters who are able to demonstrate this capability will differentiate themselves in the marketplace and steal a march on their competitors. To discuss how recruiters can achieve this, I invited entrepreneur He...
2021-03-1046 minThe Resilient RecruiterTop Biller and Former MMA Fighter Reveals How He Defeated Depression and Anxiety, with Will Bourne, Ep #56If you’ve ever faced major challenges, disappointments or setbacks in your recruitment career, you’ll really relate to and enjoy my interview with Will Bourne. Will is the founder of Rekall Consulting, a recruiting firm based in Birmingham specializing in talent acquisition outsourcing for startup and scaleup technology companies. He is a former competitive martial artist, he has been in the recruiting industry for 10 years and recently launched his own business. He’s the author of a new book, “The Fight for Your Life.” In this conversation, Will is totally open and honest about his strugg...
2021-03-0554 minThe Resilient RecruiterHow to Build (or Rebuild) Your Recruitment Firm to 7-Figures From Scratch, with Joe Rice, Ep #55When the NBA shut down due to the Coronavirus on March 11, 2020, Joe Rice knew immediately that his hospitality search firm, Joseph David International, would soon be in serious trouble. He also knew that he wasn’t going down without a fight! In this episode, listen into my conversation with Joe as he describes how they immediately pivoted to a brand new market sector and finished out the year on their best-ever quarterly performance. Joe’s story is highly relevant and relatable, and he doesn’t hold back. Listen in to discover his biggest lessons and takeawa...
2021-02-2353 minThe Resilient RecruiterBeyond RPO: Driving Innovation in Talent Acquisition - Embedded Recruiters on a Scalable Subscription Model, with Doeke Geertsma, Ep # 54The classic contingency recruitment model is outdated and wide open for disruption. Not only is the traditional multi-agency approach to recruitment grossly inefficient but it’s often a deeply unsatisfying experience for all parties, including the recruiter, the client and the candidates. This is especially true for fast-growing technology companies who are scaling rapidly and running into challenges with talent acquisition. In this episode, my special guest Doeke Geertsma explains how he identified a gap in the tech recruiting space and created an innovative solution to meet the demands of this market. Doe...
2021-02-161h 00The Resilient RecruiterHow to Scale Your Staffing & Recruiting Firm to $16,000,000, With Joel Slenning, Ep #53Do you want to build a recruitment business that operates without your day to day involvement and maybe even sell it someday? If so, you’ll really enjoy my interview with Joel Slenning. Joel is the President of Innova People, a healthcare and IT staffing agency based in Oregon. Prior to that, Joel was the founder and CEO of Icon Medical Network, a locum tenens provider which he scaled to £16,000,000 before selling in 2019. Most recruitment firms are “lifestyle” businesses run by owner-operators. Few recruitment businesses ever grow beyond 5-10 people, and fewer still give the o...
2021-02-0851 minThe Resilient RecruiterThe End of Jobs: Recruiting in the Age of Artificial Intelligence, with Jeff Wald, Ep #52Recruiters, are you prepared for the threats and opportunities that will affect our industry as we enter the early stages of a fourth industrial revolution, characterized by the rise of robots and Artificial Intelligence? As the trend towards automation gathers pace, there will be seismic shifts in the global labor market. Many jobs will disappear completely while entirely new types of jobs will be created. How will these changes affect you as a recruiter or recruitment business owner? To help answer this question, I asked Jeff Wald, best-selling author of The End of Jobs: T...
2021-02-0152 minThe Resilient RecruiterDisrupting the Recruitment Industry: Radically Rethinking Our Client Relationships, with Steven Street, Ep # 51If you’re tired of being treated as a “vendor” and want to forge true partnerships with your clients, this is an episode you won’t want to miss. Many recruiters would like to shift from a transactional business model to a more consultative, value added one. The challenge is that both the recruiter and the client are constrained by old patterns -- outdated ways of thinking and doing things. They recognize their recruitment process is incredibly inefficient but they don’t know how else to do it. Listen in to my fascinating interview with Steven Street...
2021-01-2659 minThe Resilient RecruiterHow a Small Team of 3 Recruiters Made 109 Placements in 5 Months, with Jennifer Poloni, Ep # 50Can you imagine building a salesforce of 100+ staff in 5 months with a team of only 3 recruiters? In the 50th episode of the Resilient Recruiter, my very special guest Jennifer Poloni shares how having a unique approach and consistent planning process lead to the accomplishment of this gargantuan feat. Jennifer is the owner of the Cascadia Search Group. She started her career as a sales rep and then sales manager in pharma. After having kids she decided to join her husband in his recruiting agency which was originally part of Management Recruiters where she was a Pacesetter for 18 o...
2021-01-1949 minThe Resilient RecruiterThe REC’s Neil Carberry on the Challenges and Opportunities for Recruiters in 2021, Ep # 49As we begin a new year, are we justified in feeling hopeful and cautiously optimistic about the market? Where do we go from here as a recruitment industry? What are the trends, challenges, threats and opportunities? To answer these questions, I invited Neil Carberry to share his perspective as the CEO of the Recruitment and Employment Confederation (REC). Neil’s role gives him a unique vantage point to provide insights on the recruitment industry especially on what the future looks like for recruiters. The REC (Recruitment and Employment Confederation) is the leading membership organization for recruit...
2021-01-0552 minThe Resilient RecruiterRecruitment Entrepreneur: How to Start-Up and Scale an “Exit-able” Recruitment Business, with Abid Hamid, Ep #48If you had the chance to speak with a highly experienced and successful investor about scaling your recruitment businesses, what questions would you ask? In this episode of The Resilient Recruiter, I had the opportunity to interview Abid Hamid, the Group CEO of Recruitment Entrepreneur - one of the most successful investors in start-ups and scaling recruitment businesses. Since 2014, they’ve invested in over 30 talented founders, enabling those founders to launch and scale successful business ventures. The group has annual revenues of £45m and is growing at 140% per annum. From his vantage point, Abid has trem...
2020-12-2948 minThe Resilient RecruiterHow to Define Your Recruitment Company’s Culture, with Bretton Putter, Ep #47If you have ambitions to scale your recruiting and staffing business, then developing your company culture needs to be one of your top priorities. On The Resilient Recruiter podcast, I’ve interviewed many founders of fast-growing recruitment companies and they all agree on the importance of creating the right culture. But what does that really mean and how do we achieve it? “Nine out of ten companies do not have a strong functional culture.” My special guest, Bretton Putter of CultureGene explains what makes a company culture strong and functional and why it should m...
2020-12-2250 minThe Resilient RecruiterHow to Run a Million Dollar Recruiting Firm From Your RV, with Jordan Rayboy, Ep #46Imagine having total freedom to run your recruitment business from anywhere. Instead of postponing your dreams of travel and adventure until retirement, what if you could create the ultimate lifestyle business and live life on your terms? That’s what Jordan Rayboy set out to do in 2006 when he launched his search firm, Rayboy Insider Search. When he went out on his own, Jordan had a non-compete agreement with a 200-mile radius. He got around it by getting an RV and running his business from the road. Since then he’s billed millions in placement fees...
2020-12-1555 minThe Resilient RecruiterDoing Things Differently - Objectivity, Flat Fees and Getting Rid of Commission Schemes, with Cameron Boyd, Ep #45The only constant in this world is change. This certainly applies to the recruitment business - in order to succeed, you must continually evolve. How have you adapted your recruiting practice to recent changes in the market? In this episode, you’ll hear how Cameron Boyd and his firm are adapting to this challenging new environment by doing things differently. They have introduced a flat fee structure to bring greater objectivity to the executive search process. They’re also challenging the status quo with regard to recruiter compensation by getting rid of their commission scheme. Listen in as Camer...
2020-12-0857 minThe Resilient RecruiterHow to Prevent and Detect Back Door Hires Then Recover Your Fees, with Barry Cullen, Ep # 44Imagine this - you’ve worked really hard to deliver talent for your client’s urgent requirement. It was a tough spec but you found the perfect candidate. You managed to contact them, get them interested in the job, conduct a full screening interview, and submit the candidate's CV. Sadly your client changed their mind. They would not be hiring the candidate you’ve introduced, therefore no placement fee unfortunately. But after some time, you discovered that they’ve actually hired the candidate. Sound familiar? Yes, backdoor hires can be frustrating to you as a recruiter or a recrui...
2020-11-301h 14The Resilient RecruiterHow to Transition From Contingency CV Supplier to Consultative Retained Recruiter, with Plamen Ivanoff, Ep # 43When times are tough, many recruiters go into desperation mode. They drop their rates and work on every order they can get. Even before the pandemic, the norm in our industry has been a transactional, “CV supplier” style service in competition with multiple agencies. It’s an incredibly frustrating and demoralizing place to be. So how do you change your business model to retained recruitment? How can you charge a premium and persuade clients to pay you up-front? How do you work exclusively or even win MSP (Managed Service Provider) contracts? Well, it involves differentiating your service a...
2020-11-241h 03The Resilient RecruiterChildhood Friends Who Are Building a Global Recruitment Empire with Offices in 10 Countries, with Dan Matthews and Justin McGuire, Ep # 42“Our mums were best friends...” When Dan Matthews and Justin McGuire played together as children, nobody could have predicted that they would one day build a global recruitment company with offices in Amsterdam, Brisbane, Dubai, Hong Kong, Los Angeles, London, New York, Perth and Singapore. What makes this story even more remarkable is that as they grew up, Dan and Justin lost touch with one another but both ended up working in recruitment. By a remarkable coincidence, they both ended up recruiting in the same industry -- advertising, creative, marketing, communications and ultimately they both ended up start...
2020-11-181h 00The Resilient RecruiterDare to Be Different - How to Create Your Unique Value Proposition, with Kevin Redman and Matt Halfpenny, Ep # 41Why should clients do business with you instead of your competition? What do you offer that is genuinely unique? Couldn’t your competitors make exactly the same claim? Are your prospects able to discern the difference between what you offer vs your closest competitors? It’s not easy to explain how your service is better in a way that is tangible and believable. Yet it’s critical that you create a “unique value proposition” if you’re going to thrive in a saturated recruitment market - especially during tough times. In this episode of the Resilient Recrui...
2020-11-111h 03The Resilient RecruiterWant to Bill a Million Dollars? Master These Old-School Techniques, with Douglas Johnson, Ep # 40In this episode, I grill Doug Johnson on the secrets to his extraordinary success in recruitment. Listen in as I persuade him to reveal the strategies, skills and techniques he’s developed over the years that have enabled him to generate millions of dollars in placement fees. Old-school sales and recruiting techniques are coming back in vogue during the Covid-19 environment. Out of necessity, recruiters are going “back to basics” with their business development and candidate generation. Unfortunately, these classic skills have become something of a lost art. Especially if you started your recruitment career after 200...
2020-10-3056 minThe Resilient Recruiter7 Years to 7 Figures: From Rookie Recruiter to Million Dollar Biller, with Tyler Frisbie, Ep # 39From working in a recycling facility to becoming a million-dollar biller, my special guest Tyler Frisbie shares his inspiring story on how hard work, building sincere relationships, and staying humble helped him become a successful recruiter today. Tyler is a Managing Partner of Global Recruiters of McKinney (GRN), based in McKinney, Texas. He specializes in recruiting exceptional leadership talent in environmental and industrial sectors globally. Tyler launched his search firm in 2012, with no prior recruiting experience, and has become the number one office in his network. Episode Outline and Highlights [1:23] Tyler reveals his amazing...
2020-10-131h 00The Resilient RecruiterHow to Ignite Your Recruitment Career in Tough Times, with Kris Holmes, Ep #38As a recruitment business owner, how do you balance internal operations while strategically generating revenue? In this episode, my special guest Kris Holmes shares fascinating insights and ideas on internal operations - from rewards and compensation, peer to peer evaluations, and culture. Kris is an executive recruiter and partner at the O’Connell Group, which is a leading search firm in consumer marketing and market research. She is also the best-selling author of Ignite Your Career! which is a book she launched in July 2020. Before becoming a recruiter, Kris worked for a decade in consumer marketing with com...
2020-10-0650 minThe Resilient RecruiterMultiple Streams of Revenue, Moving to an RPO Model and Managing Negative Emotions, with Tish Conlin, Ep #37To thrive in tough times requires us to embrace change and make adjustments - both in terms of our business model and our mindset. In this episode, my special guest, Patricia (Tish) Conlin shares how she was able to future-proof her recruitment business and create multiple revenue streams. She also shares one of the most difficult times in her life, when she felt like she’d “hit the wall,” and the step-by-step process she used to manage her emotions, rebuild her business and ultimately reach new levels of success and fulfilment... Tish is President of Global Consulting Group I...
2020-10-0148 minThe Resilient RecruiterFailing Forward: The Recruitment CEO Who Embraces Mistakes As Stepping Stones to Success, with Nick Price, Ep # 36Most people are afraid of failure. Especially in recruitment, we’re very focused on achievement -- making placements and hitting sales targets. We’re concerned about how we’re perceived by clients, candidates, coworkers, friends, and family. We naturally want to project an image of being a successful person. In reality, success is like the tip of an iceberg. Beneath the surface, success is built on a vast multitude of challenges, mistakes, failures and struggles. In this episode of The Resilient Recruiter, my very special guest, Nick Price, shares his perspective on why he celebrates his mistakes and downp...
2020-09-2341 minThe Resilient RecruiterInner Grit: The Traits of a Big Biller, with Jeremy Sisemore, Ep #35Why do some recruiters bill $200k while others bill $750k in a single year with similar work ethics? This is a question that my special guest, Jeremy Sisemore will answer in this episode of the Resilient Recruiter. In Jeremy’s words, “luck has nothing to do with it.” Jeremy is the founder of ASAP Talent Services and has been a leading IT Executive Recruiter for 20 years, achieving $14 million in personal production during his career. In this interview, Jeremy gives an in-depth overview of his business development process, including some fantastic verbiage for handling objections. Plus, we explore the minds...
2020-09-151h 00The Resilient RecruiterHow to Build a 7-Figure Search Firm with a Small Virtual Team, with Rob Bowerman, Ep #32When I ask recruiting and search firm owners, “what is your Vision for your business?” the answer is often a variation on the following theme. They tell me, “Mark, I don’t want to build a large firm with hundreds of employees and huge overheads. I’d much rather have a small, high-performing team so we can generate 7-figures while keeping overheads low and staff management issues to a minimum.” Of course, that’s easier said than done. Few in our industry manage to make the leap from 6-figure solo practitioner to the 7-figure firm owner. After all, hiring and man...
2020-08-0344 min
The Studio TalksEpisode 20: Mark WhitbyToday we are joined by Director of The Studio Mark Whitby, where he talks about how he got involved with The Studio and his history of gig promotion, his radio show and his process of writing his book
Find Mark:
www.Dandilionradio.com
https://www.amazon.co.uk/dp/B00XGM35ZQ/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1
The Studio Talks is a Podcast hosted by James Swift and Josh McNorton coming out every Sunday and Wednesday 6 pm Thank you to Meg Demar fo...
2020-06-2827 minThe Resilient RecruiterThe Former CFO Turned Finance Recruiter Who Billed €4M Last Year, with Paul Taaffe, Ep #21Imagine starting a recruitment business at the age of 54, having never worked in the recruiting industry before, and becoming a “big biller” within 5 years. In this episode of the Resilient Recruiter, you’ll meet Irishman Paul Taaffe, founder and CEO of FINANCE People Solutions based in Frankfurt, Germany. Prior to starting his business in 2014, he was either a CFO or CRO for US global blue-chip companies such as Pepsi Cola, Nike, Lear Corporation, and Dell. I asked Paul to come on the show and discuss his extraordinary success running a boutique search firm. Paul has doubled t...
2020-06-0556 minThe Resilient RecruiterHow to Manage a Team of Remote Recruiters with Ann Zaslow-Rethaber, Ep # 17With many countries in “lockdown” in a bid to stop the spread of coronavirus, businesses have been forced to adopt a remote work model. If you own a recruitment business, managing recruiters remotely presents some significant challenges. How do you keep your team members motivated and engaged? How can you ensure people are productive without physically being there to supervise them? In this episode of The Resilient Recruiter my very special guest, Ann Zaslow-Rethaber joins me to share her insights on running a successful team based on 20+ years of experience managing remote recruiters. Ann has been a r...
2020-05-1250 min
Career Success PodcastHow to Build Your Personal Brand as a Recruiter with Lauren Stiebing and Mark WhitbyLauren Stiebing was recently invited to Mark Whitby's Resilient Recruiter Podcast to discuss how increasingly important it is to develop a strong personal brand to be successful as a recruiter. That applies to all recruitment consultants but is especially critical for independent recruiters and owners of small recruiting and staffing agencies.
My guest today—Lauren Stiebing—is a great example of a recruiter who has embraced personal branding as a way to differentiate herself in a crowded market. Lauren started her search firm, LS International, in the US and has built a thriving global practice in the CPG/FMCG space. Ther...
2020-03-0938 minThe Resilient RecruiterScale Your Recruitment Business Through Team Development and Automation with Mark Smith, Ep #9More and more agencies are proving that you can successfully scale your recruitment business by utilizing team development and automation tools. What does the development process look like? Can automation truly open up your time to focus on revenue-producing activities? Mark Smith, the Managing Director of people2people, has spent the last 15 years implementing these processes. He’s articulated values for the business culture and has developed and retained a team of successful recruiters. people2people has quickly grown into one of the leading agencies in Australia and New Zealand. In this episode of The Res...
2020-02-0450 minThe Resilient RecruiterHow Justin Satterfield Hit $1M Within 2 Years of Starting A Recruitment Agency, Ep #5Starting a recruitment agency is a daunting task - one that my guest on this episode warns is not for everyone. The hard work required and the agony of the ups and downs can only be endured when you are deeply committed to building something worthwhile, can manage your time wisely, and keep your head when you inevitably lose deals you worked hard to cultivate and were counting on. He says it’s simply how the recruiting industry works. But in spite of those kinds of setbacks, Justin Satterfield has built Norwood Staffing Solutions from the ground up...
2020-01-0740 min