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Restaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.121: Marketing FAQs with Malia Part 3Third in a three part series on Social Media Marketing with Malia at Millenial Marketing. Malia, the owner of Millenial Marketing, and Martha, host of Holy Guacamole, talk through the most Frequently Asked Questions Malia receives regarding social media. Chances are you have asked some of these questions yourself, and know that social media is forever shifting and changing, and you might need an update. Want to know more, and talk to Malia about your project, here is the website, and if you want to see how they present themselves in social media, here is their IG . ...2023-10-2014 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.119: Marketing FAQs with Malia Part 2Second in a three part series on Social Media Marketing with Malia at Millenial Marketing. Malia, the owner of Millenial Marketing, and Martha, host of Holy Guacamole, talk through the most Frequently Asked Questions Malia receives regarding social media. Chances are you have asked some of these questions yourself, and know that social media is forever shifting and changing, and you might need an update. Want to know more, and talk to Malia about your project, here is the website, and if you want to see how they present themselves in social media, here is their IG . ...2023-10-0619 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.117: Marketing FAQs with Malia Part 1First in a three part series on Social Media Marketing with Malia at Millenial Marketing. Malia, the owner of Millenial Marketing, and Martha, host of Holy Guacamole, talk through the most Frequently Asked Questions Malia receives regarding social media. Chances are you have asked some of these questions yourself, and know that social media is forever shifting and changing, and you might need an update. Want to know more, and talk to Malia about your project, here is the website, and if you want to see how they present themselves in social media, here is their IG . ...2023-09-2211 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.113: Line AbandonmentLine abandonment falls into an operational topic, which is Pillar 3, in the Six Pillars of a Successful Business. How does it happen? In the restaurant industry customers leave a line before completing their intended transaction, which in this case would be ordering their food and dining at the restaurant. This phenomenon can occur in various contexts, such as waiting in line to place an order, waiting for a table to become available, or waiting to pay the bill. Here are the factors that can contribute to line abandonment in restaurants: Long Wait Times: If the wait...2023-08-2519 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.112: Jenny & Martha Hour: The Bear, S1Following the request from many listeners we felt a discussion on The Bear was worth a slight detour from our regular format. That's why we asked Jenny to come back and discuss The Bear, Season One with Martha.  Starting off with a quote from the article by Carina Chocano from NY Times, called How ‘The Bear’ Captures the Panic of Modern Work. Jenny and Martha discuss various elements Chocano reveals, and other elements worth further exploration. Please see Season 1 before listening, so any spoilers do not disappoint you, our listener. As service people, we debate "how accurate is Th...2023-08-181h 01Restaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.110: Events (Inner Circle Converations)This episode  starts a series whose time has come--Inner Circle Conversations. These are topics that I see trending or you, the audience is asking for me, the host, Martha Lucius, to share. Sharing how to run events and why. What's the purpose of having them, what's the power behind events, and why do them in the first place. If you are an owner, learn why you should consider doing them, and what's involoved. If you are a fan or restaurants or food based businesses, why should you attend. CHEF LED EVENTS — Ggoma Superclub, (Ggoma means little one in K...2023-08-0414 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.105: Humor -- staff excusesJenny Gaitner is back. A light and lively conversation about the excuses staff provide when they don't want to come in to work. Jenny has been on the show previously, discussing staff pay and salaries. Jenny and me, Martha always have frank and lively conversation. This one includes a monkey plate of humor!   Thanks for listening. Like what you hear? We'd appreciate your review of @holyguacamole on your fav podcast provider --  this helps more people find what we are doing. What are we doing? Helping independent resturants owners have the support and community.   2023-05-2634 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.100: 5th Pillar: Avenues to GrowthDefining the Fifth Pillar of a Successful Business: the avenues and distribution to bring product to market. Avenues and distribution is where restaurant or CPG product find methods to sell their product. Many facets of the same jewel.  The definition of the Fifth Pillar is more than the phrased "avenues" and your "distribution". Martha Lucius describes several examples of the many avenues possible in your business, and how each one can be a source of revenue and profit. Marketing is one aspect of the Fifth Pillar. You cannot have one without the other. Marketing requires t...2023-04-0712 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.93: 2nd Pillar: Financial Stability with Sari KimballKicking off the third year of Holy Guacamole we go deep with the Six Pillars of Success as a method for business owners to roadmap change into their business. The Six Pillars are Brand Strategy, Financial Stability, Operations, Product Quality, Avenues & Distribution, Hospitality In this episode guest Sari Kimbell shares her method of ensuring Financial Stability.  Guest Sari Kimbell and host Martha Lucius have a lively conversation on how to ensure that a new or established business charts their future today, with profit and long-term holistic planning in mind. These theories work for owners of cafes, breweries, bar...2023-02-1051 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.91: 1st Pillar: Branding with Kevin Kernan of GDLoftThe Six Pillars System is the backdrop for this and future episodes. Refer to Episode 90 for detailed explanation. I’m Martha Lucius, your host and restaurant strategist. Six Pillars is the method we use for client strategy work. We think it's useful to reval in Holy Guacamole's Podcast. Restaurant owners need a method to create change, Six Pillars creates the common language for change. The first pillar in the Six Pillar System is Brand Strategy.  Each episode topic reflects one of the pillars with real world examples. Helping owners put ideas into action. If you are an own...2023-01-1330 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.90: Six Pillars ExplainedTo kick off the third year of Holy Guacamole we start with Six Pillars of Success is a method business owners use to roadmap change into their business. The Six Pillars are  Brand Strategy Financial Stability Operations Product Quality Avenues & Distribution Hospitality In this episode Six Pillars is defined. Future episodes focus on each pillar, one pillar at a time. This is the method host Martha Lucius, Restaurant Strategist uses in her client work, and reveals in weekly podcasts for 2023. This method is useful for owners of cafes, breweries, bars, food based businesses and of course restaurants.2023-01-0622 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.89: Tom Cat's KitchenAnna Kent of Tom Cat's Kitchen came on this weeks' episode to share the business she is building. She sells plant based individual meals that can be purchased at Farmers Markets and through a subscription service. She is also serving at Roots Market and Brewing Good Coffee Company. Find her at 32nd Street Farmers Market and Catonsville.  The conversation of why she serves plant based meals was filled with her discovery -- reading, living in harmony with the world, and her balanced approach that plant based does not need to be adopted by everyone. She shares that m...2022-08-2645 minRestaurant Rockstars PodcastRestaurant Rockstars Podcast307. Does your Restaurant Have a Strategy? Martha LuciusLots of restaurants have opened their doors and hoped for the best. Those that truly Rock their restaurants have a Strategy - a game plan that becomes their mission. If this is done well; the staff, restaurant, and guests become one! That’s the magic dust of a great restaurant. In this episode of the Restaurant Rockstars Podcast, I speak with Martha Lucius, a restaurant strategist and kindred hospitality spirit who was inspired by experiencing great food & drink around the globe. Listen as we peel back the layers of true hospitality, the essence that defines our industry and our business. Ma...2022-08-191h 05Restaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.88: Baltimore Spirits Co Part DeuxOur interview with Owner Max Lents of Baltimore Spirits Co was filled with so much interesting information we created a second episode. Listen back if you want to hear the origin story This episode explores the other reasons to love Baltimore Spirit Co—their Shot Tower Gin, Green to Gold Brandy, three different amaros (and what makes each unique), their whiskey tour and their cocktail room. Wherever you are in the US—as a whiskey drinker or owner of a restaurant, if you  wish to purchase this line of spirits, reach out to Max Lents to learn more...2022-08-1945 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.87: Baltimore Spirits Company, Part IOur interview with Owner Max Lents of Baltimore Spirits Co was filled with so much interesting information we had to turn this into two episode. Our first episode dives into the early days at Baltimore Spirits Co — finding their niche, financing a dream, and becoming the first rye distillery in the second generation of rye distilleries in the state of Maryland. Their attention to the process of distilling will delight you, as will their nerdy search for the history of rye whiskey. This led the three owners — Ian Newton, Max Lents, and Eli Breitburg-Smith -- to create Epoc...2022-08-1222 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.86: Esoteric History: Hospitality in PompeiiLet's scoot back to the eruption of Mount Vesuvius in the year 79. Pompeii was buried under a thick layer of ash and lava. A thick layer -- 19 feet!  Pompeii is the world's oldest archaeological dig. It was a gem of a dig!  Archeologists began digging Pompeii in 1748. Because of this volcanic ash blanket, scientists were able to see, literally what people were eating and drinking the moment the volcano blew. Remember your World Civ class we learned about the intact frescos and sculpture. This exploration is how “fast food” counters were held in tact…They were called thermopolia. They were for...2022-07-2910 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.85: Summertime and the Living is EasyIt's summertime and this week is just a quick reminder of good episodes gone by!  Highlighted are episodes that I've loved doing and others that you have made popular.  Our podcast is now over two years old. If you are a regular listener would you hope over and review the show. When you post a review, it helps listeners find us. That means more restaurants are discovered for the amazing work they are doing. Support your local food businesses, whether it's a market, a butcher, a cafe, a popup, a foodtruck, cocktail bar and more. Wh...2022-07-2203 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.84: EAT MORE CHAUNCEYSChef Mel aka Chef Chauncey is thee creative chef you wish you knew!  She has explored  many avenues in the culinary world both traditional and non-traditional. By nature Chef Mel prefes the thrills and challenges of the roads less travelled! She believes that "food is a universal language" and through food She strives to create opportunities for cultures to connect and learn from one another. Chef Mel opens up about her journey and gives us a glimpse into how she came to be the Chef she is today. Despite knowing she wanted to be a chef, college took her to...2022-07-1550 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.83: Roger Beaudoin at Restaurant RockstarsRoger Beaudoin of Restaurant Rockstars sat down with me, Martha Lucius, and we had a deep and far reaching conversation. He is a restaurant consultant., known for tools and resources for restaurant owners who are ready to maximize their sales and profits Roger is more than a restaurant consultant. He is also a podcast host, and has owned several restaurants that boast solid revenue, good profit and strong teams. The two of us met through our podcasts. You’ll get to hear how we both think similarly  on revenue, profits and people.  Listen for the academy and an a...2022-07-0855 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.82: Esoteric History with Shelley SackierWe’re continuing our journey of gastronomy with a reading about whiskey, from a newly published book called Make it a Double.  The author Shelley Sackier kindly agreed to a dramatic reading from her book, for Holy Guacamole. She was recently in Baltimore, at an event at Greedy Reads with Chelsea Gregoire. Chelsea added this book to our library at Church Bar and I was first in line to read it.  It’s punchy, captures Whisky’s incredibly history and it's craft. You’ll hear her love of the drink too!   How does this little vignette about whiskey rel...2022-07-0111 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.81: Esoteric History of Food DeliveryHere is the short history of delivery service around the world, which culminates in the US.   The business of delivering tiffin boxes in Mumbai started in 1890. It’s called Dhabbawallah, when the Parsi and British communities living in Mumbai needed the convenience of a tiffin delivery service. A year earlier, in. 1889 a pair of Italian royals are widely considered to be the first pizza delivery customers. King Umberto and Queen Margherita recived a pizza from an ambition pizza shop as his way to popularize this new food item. It was one delivery, and build some int...2022-06-2417 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.80: Esoteric History of Spice RouteWe are exploring culture in an effort to find the ancient crafts that continue today in hospitality! Ancient Greeks believed that the gods wanted them to be hospitable to visitors or else they'd be punished Ancient Greeks also believed that having the highest hospitable standards was also seen as a sign of wealth.. Exploring the origins of any one item can reveal so much of how it's role has changed or grown. The Spice Route allows for exploration and uncovering2022-06-1709 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.79: Esoteric History of the Food IndustryThis episode marks the second anniversary of Holy Guacamole. A short summer vacation seems perfect right now. More storytelling, but through the eyes of history. Join this esoteric history journey across the globe about restaurants, taverns, inns, bars and more. Ancient definition of fast food and fine dining.  Is this escapism? You bet it is! Frankly however you are connected to the food industry, hospitality or restaurant industry you are wanting and needing a getaway. So off we go!2022-06-1001 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.Biz Tip: Servant LeadershipServant Leadership focuses on being proactive for the business and the team.  This episode defines reactive and proactive and zeros in on being proactive in your business by relying on the principals of Servant Leadership. It's a bit of philosophy, and a bit of pragmatic survival. Enjoy listening. 2022-06-0311 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.78: SOKO Butcher in Takoma ParkSOKO Butchery is our third butcher on Holy Guacamole.  Chef Brad Feikert , chef/owner is nurturing his business in Takoma Park, MD with his own chef-led style. They are the only butchery shop for a 10 mile radius, where their following appreciates Brad's focus on animal welfare and sustainable farming practices.  That's a good thing since Brad has solid experience as a chef internationally, nationally, and now in DC’s metro area.  The core of this shop starts with an impressive butcher’s case — sellling beef, pork, lamb, poultry. SOKO is unusual as a butcher to also serve delicious...2022-05-2736 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.77: EatmoreBmore on Social MediaHoly Guacamoles mission is to support owners. Today's show we have on Chris Franzoni of EatmoreBmore shares his professional opinion about Social Media. He has his own account, and is familiar with content, social media's changing rules and emphasis.  Chris's underlying mission is to share and highlight positive messages for Baltimore restaurants. He shares ideas about the spectrum of styles social media can take on.  If you are hesistating, he advices to be active, and have a plan.  Here is Chris Franzoni's website. Chris Franzoni's IG.   Enjoylistening. Let us know what you find usefu...2022-05-2031 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.76: Dear Globe Coffee and Community BuildingCafe Culture Episode with Dear Globe Coffee.  LieAnne Navarro is an artist, roaster and community organizer at Dear Globe Coffee Beans are for sale at the cafe or by subscription -- sustainably sourced, and farmer direct, prioritizing organically grown beans, espresso drinks, and a wonderful food menu.  LieAnne skills as a cafe owner starts as an artist, and a barista, apprentice Hi 5 years ago roasting beans at Highlandtown roastery, High Grounds.  She’s built a roastery in Mt Vernon for wholesale and retail, and opened her new cafe five weeks ago at 422 W. Mulberry Street. Her c...2022-05-1339 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.Biz Tip: Great ResignationI know so many restaurants are still trying to deal with the Great Resignation, and restaurants are a tough challenge. This episode is a very simple approach to hiring. But first, let me share some realities: volume is a huge problem - low cashflow makes it hard to hire anyone more, when you are already running low on Labor Costs. the work needs to get done — no way around the fact that food, food prep, and serving a fantastic plate has no short cuts. inflation is real, and people are feeling it.  So with those three realities, let...2022-05-0609 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.75: Poio, Mexican BBQPoio is a casual Mexican BBQ place in Kansas City. Chef Carlos Montera is it’s savvy, yet grounded owner. He’s created a menu that works well as a stand alone operation in the heart of Kansas City, and could also become more.    This episode is a chance to explore whether to or whether not to count on investors, and why. Chef Carlos is honest in his conversation, and his words are what a young start up owner wants to know. How to be successful with a small budget. When to step out of a leas...2022-04-2931 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.Biz Tip: RRFThe proper name is the Restaurant Revitalization Fund Replenishment Act of 2021 — would add $42 billion to the SBA's pandemic-era relief program. Now, after the House vote, the act will head to the U.S. Senate. If passed there, it will move to the President’s desk.   If the Replenishment Act is signed into law, the funds would render aid to the nation's restaurant industry. It’s a rollercoaster ride that continues on Capitol Hill. None of us want this to be false hope, because the industry has been through too much already when it comes to t...2022-04-2203 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.74: Owning a Bakery, WinniE's Bakery pathOwning a bakery is many people’s dream. Today’s episode is an exploration into one way to own a bakery. What does it mean to become a business owner and baker. We hear first hand from one owner, Elise Smith and what she has discovered on her journey.  Elise Smith is the owner of WinniE's Bakery. She is an accomplished pastry chef and published recipe developer, food stylist and food writer. WinniE's Bakery is a bake to order and small batch producer of artisanal baked goods. She has a strong online presence— onIG, and she’s about to she...2022-04-0835 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.73: Restaurant Marketing WisdomKelly Pace Hayes owns Pace and Love Marketing. She is a marketing consultant. She shares her mini bio, and describes the breadth of experience she has and how she now uses her experience. She has helped both small food businesses and large restaurant groups grow. She has clients across many industries now. She has the skills of a nimble individually run marketing company who worked at an agency, so can incorporate those processes into Pace and Love.   Her ability to gather and tell the story telling works. She’s used it for many different industries, and...2022-04-0131 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.72: Greenbow Farm Butcher Allison MillerWe are heading to a butcher shop on a farm in Ellenburg, Washington State. That’s a bucolic sounding scene. It’s a place in a community where their customers can pick up fresh meat, take it home, and prepare dinner. That means the meat on your table is certified by USDA, but it’s not going through one of the four huge slaughterhouses in the US. People come to this farm to buy meat directly from farm. They have a whole animal butcher shop right there on the farm. We hear butcher Allison Miller tell us what sh...2022-03-2531 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.71: Quality leads success: Chef Kanthi ThammaWhether you run, or on a team at a cafe, restaurant, food truck, cocktail bar or brewery this interview will spark ideas. Chef Kanthi runs a brew pub in Brighton, UK. He serves a niche menu:  South Indian and Sri Lankan fare in Easy Tiger pub in Brighton, which is on the south coast of England. His experience is an excellent example of how quality leads success. He explains how he chooses his ingredients, how to count on local farms and purveyors, and how to balance that with his knowledge on food costs.  Enjoy listening. ...2022-03-1838 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.Biz Tip: Quality vs Revenue in Restaurant Biz ModelCan you have a healthy business where quality leads your success? Revenue and profit follow? In the next few minutes you’ll hear one example. As usual, i’m hoping that an example will get you into a frame of mind to workshop it into existence at your business, whether you run, or on a team at a cafe, restaurant, food truck, cocktail bar or brewery.  You do your own research. can you infuse this into your business.   There is a  popular Indian restaurant group in London. The restaurant group is called Dishoom. There are 8 locatio...2022-03-1108 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.70: Georgetown Butcher & the market movementSpotlighting markets starts with a butcher shop in Washington, DC. The rise of markets has taken off during the pandemic, which is why Paul Branner of Georgetown Butcher is a perfect gold stardard for our conversation on this topic.  When owners are into food, but not into owning a restaurant markets become an asset which build community. Georgetown Butcher opened a week before the pandemic and has now found their footing and followers to support. Paul Branner and Wendall Allsbrook lead a team with passion and professionalism. Paul Branner shares their story of how their b...2022-03-0434 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.Biz Tip: Mental Health and your restaurant staffMental health among restaurant staff is finally gaining attention. By that I mean, we in the industry have known this topic for a long time—that everyone in our industry has extra - ordinary, perhaps superpowers mentally…until they don’t. Mental health deserves a reboot. Some owners are taking about mental health, and taking strides to make help available to staff. If you are suffering from your own mental health, please reach out for professional help. Here are the resources mentioned in this episode. They are not complete, and they do not solve mental health Onl...2022-02-2509 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.Biz Tips: Retention and RehiringWhen you are in your hiring mode do not forget the topic of retention and your rehiring policy. Listen to see if it gives you a new perspective.  As a restaurant strategist and, of course, podcast host, I regularly help owners rethink how they hire, retain and build a positive culture for staff and -- of course -- guests. When you need a form, rubric or SOP reach out. When you find you need to revamp your employee review procedure and set a strong disciplinary action know that you can ask.  Email martha@marthalucius.com or phone me...2022-02-1817 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.69: Bluebird Cocktail Room thinks locallyCreating a bar that is innovative as it is deep is no small feat. Add to that mission, a commitment to reflecting the local economy into a cocktail menu is no small thing. That’s why this episode will feel like we are scratching the surface of what Bluebird Cocktail Bar is able to do every day in their space. Paul Benkert and his wife Caroline are the art and craft behind this romantic, literary-inspired cocktail bar. The cocktails are the main event. Their drinks break rules, and always delicious. Their food menu reflects concepts of New Am...2022-02-111h 00Restaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.68: Andrew Cosentino's take on Baltimore & IGAndrew Cosentino grew up here in Baltimore. He moved away, and after college moved back to Baltimore city to start his career. He is not a professional instagram influencer. Social media started as his way to explore what is good in our city — on his own personal account. Slowly but surely his friend group discovered Andrew was sharing useful, descriptive suggestions for beer, coffee, and restaurants. He began to get more follower requests. Eventually, it was going to happen, his friends nudged him to take his account public. Baltimore is better for his quality posts. He’s sharing what make...2022-02-0435 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.67: Paul Gallegos at Cutbow CoffeeCutbow Coffee at first glance is a cafe with a roastery, in Albuquerque. In this episode we dig deep. This roastery is years in the making. Paul Gallegos opened Cutbow Coffee to share his love and dedication to coffee roasting. Roasting, education and sharing are clearly at the core of this one man, and the fantastic team at Cutbow Coffee. Paul worked for Alfred Peet, who started US’s obsession with amazing coffee. Paul Gallegos learned directly from Alfred Peet, Jerry Baldwin and Jim Reynolds. Paul Gallegos carries that great appreciation for the education Alfred Peet and Ji...2022-01-2832 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.66: Baby's on FireConsidering being a cafe owner? Wonder how people choose, start and create a business plan? This episode captures that, and so much more.  Nodding to Brian Eno’s 1970’s song Baby's on Fire, these two owners Shirlé and David Koslowski share their love of music and the community which surrounds food and espresso drinks. They own a cafe in Baltimore's historic district. Shirlé’s menu, of sweet, savory is much more nuanced than you’d expect from a cafe menu. She’s got culinary skills. Naturally their espresso bar is equally developed, using beans from Open Sea Coffee. David...2022-01-2153 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.65: Gourmandise in Salt Lake CityIn 2022 some episodes will have a focus on cafes around the US--how much variety these is, how they build their businesses now matter how big or small they decide they want to be.  We hear from Hally Hansen, who owns Gourmandise in Salt Lake with her husband. Gourmandise has history in this city.  Started years ago as a well-loved European bakery loved by locals. A young couple with a wild imagination shares their journey. Their goal is to keep focused on quality--of product and experience, and grow from there. We hear the changes they have made and co...2022-01-1431 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.64: Mystique of Coffeehouses & CafesThis episode takes you on a short journey around the world looking for the first coffeehouses. In 1675 the first coffeehouse opens in Boston, and leads to a circuitous journey to how we seek and find the cafe that matches each of our definition of what a cafe should be.  This episode serves as an introduction to future episodes on today's independent cafes. The reason for the focus is to uncover how an owner can choose to, or not to make their place from a simple community center, to a busy and growing business. We will hear how v...2022-01-0713 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.63: Happy HolidaysAs the year draws to a close, take a moment to thank your community. As an independent restaurant owner, please thank your staff and your guests. In a busy world sometimes we need to hear how others are caring for and thanking staff. Take a moment to appreciate the world you are in and the people you are sharing the day to day.  Thank you for being part of the Holy Guacamole! community.   2021-12-1710 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.62: Faith Wachter talks Social MediaFaith Wachter  got her start in social media when she was handed an additional set of tasks-- to run the social needs of a local public TV, MPT.  She diligently learned on the job building a skill set she discovered was marketable. She took a leap of faith (no pun intended) six years ago to start her own company. She was chosen as a guest because she has clients are in many industry and can speak to what makes social media marketing successful.  We discuss basics. It's good to regroup as we close out 2021, and good to sta...2021-12-1038 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.Biz Tips: Strategy is KeyBeing intentional is no easy thing. Being intentional in life, in career, and your restaurant requires minute actions. Profits requires intentional actions. Building strategy into business is how intention becomes reality. This episode shares some simple steps to creating a roadmap to  a healthier, more profitable business.  Enjoy the episode. Share with restaurant owners, share with those eager to improve the state of independent restaurants in US.   2021-12-0314 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.61: John Shields and Our Common TableJohn Shields is a talented and genuinely nice person. He's a chef/owner of Gertrude's Chesapeake Kitchen, author of 5 books, host of two television shows, James Beard nominee and now runs a non-profit to bring community together called Our Common Table. It's our delight to have an entertaining and informative episode. You'll learn how a boy from Baltimore, brought up in a tightly knit Irish community was able to use his creativity and positive attitude to delightful heights in California. We'll let you listen for all the fun stories and laughter, followed by some smart and effective...2021-11-1940 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.60: Cafe Call OutWe are calling out for cafes. Cafes, big and small. Cafes with a scratch kitchen, or a cafe with commissary kitchen. Cafes only serving from an espresso bar, serving a minimalist food menu. All versions of the model accepted.  In the coming months and year we will explore many different models to learn what makes an independent cafe tick. 2021-11-1202 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.59: Captain Don, FishermanCaptain Don has held a spot at the 32nd Street Farmers Market, every Saturday, year round, for the last 10 years. As one of many stalwart vendors, he spends his week fishing and delivering to a wholesaler, and holding some of his haul to sell to the market.  This episode focuses on Capt Don, one local vendor to represent the time, effort and exceptional focus on bringing the best they have to offer to sell directly at the farmers market. It's what makes our local foodshed healthy and vibrant. Baltimore has a solid local food economy. I...2021-11-0532 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.58: 315 Restaurant & BarLouis Moskow is chef/owner of 315 Restaurant & Bar. He's been in Santa Fe, New Mexico creating a french focused menu for 27 years. This episode shows us how a fantastic wines list with a carefully curated menu can build a clientele that will keep coming back.  315's menu has never stopped serving locally sourced ingredients, and he shares how the relationships with the farms and farmers is not an option--it's the only way to serve a great meal. Chef Moskow is resolute in drawing attention to the good, seasonal ingredients he chooses for his menu.  The wi...2021-10-2934 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.Biz Tips: Google & TripAdvisorGoogle My Biz is a huge asset for your company ... WHEN IT'S ACCURATE. Claim your listing, it's free. Too often owners take the google listing less seriously than they should. Make sure your listing is up to date in every way, with photos of the exterior and interior. Keep current by putting a reminder on your phone, to check and respond to anyone who has reviewed your business.  TripAdvisor is a valuable, and is still largely under utilized. Claim your listing, it's free. Curate your business. A well written blurb will  attract tourists. If you place is a...2021-10-2206 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.57: Irena Stein on Art and BeautyIrena Stein is a Baltimore restauranteur for the last 18 years. That would be impressive on it's own.  There is far more to Irena Stein, and it's a joy to share what many people do not know. She is a creative, and artistic human!  She has allowed that artistic self to find a home in Alma Cocina Latina, with a variety of plants in the restaurant. Many plants. Inside the restaurant you'll see more than plants. Black and white photos on some walls, a stunning mural to accentuate her love of nature. Her love of nature does not stop in he...2021-10-1538 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.56: Food Photography in Steve Vilnit's professional opinionOur guest is Steve Vilnit. He is known in the Chesapeake Food Shed for his deep knowledge in seafood, as well as farms. He knows the watermen and the farmers and has foster relationships between watermen and farms to chefs in the greater Baltimore region. After years working for the State of Maryland, and going above and beyond as a sales rep for JJ McDonnell (seafood) and Capital Seaboard (seafood and produce) he has taken a leap into photography.  Steve understanding of local food reverberates in how  photography can accurately portray stories of restaurants. We hear how ph...2021-10-0837 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.55: Meal Delivery, The Scratch Mill Kitchen shares their journey!Meal delivery is the topic of this episode. Barry Fleischmann owns and runs The Scratch Mill Kitchen. He has a rich history in hospitality.  He's been serving catered dinners, wedding and corporate events for 30 years. He's owned his own restaurant in downtown Baltimore. During the pandemic he decided to add a new element -- Meal Delivery. As an owner he had to redo his website, and now sends weekly emails to his followers. He delivers throughout the metropolitan area three times a week. It's been a wise and healthy shift, and is now expanding further into cooking classes.  M...2021-10-0130 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.Biz Tips: Food PhotographyOwners struggle with whether they need to pay for good photos or not. The typical reaction is they don't need good food photography and default to a DIY solution before considering how good photography can make their restaurant shine. Mediocre  photos represent their business one way. Good photos of the restaurant, the vibe and the food creates a visitors perception, and choice to come in for a meal. Good food photography is a new service that Martha Lucius offers. She shares the reasons owners share for why they go the DIY route, and whether that is a w...2021-09-2405 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.54: Cielo Rojo Fine Casual & Mexican!Cielo Rojo - Carolina McCandless and David Perez own this Takoma based authentic Mexican restaurant.  In the heart of Takoma Park, MD is this lovely Mexican restaurant. Carolina McCandless and David Perez -- husband and wife duo, own and run this fine casual spot.  Carolina sits across the proverbial kitchen table to tell us how she and David met, were in restaurants in California long before marriage and parenthood. Their journey into parenthood led them to leap out of expensive San Francisco, and back to her family in the DC area. Her Dad owns Amano, a...2021-09-1741 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.53: Martha Lucius, interviewed by Fellow Podcaster Ann ShaferTwo podcasting worlds collide in the episode. You'll hear how Ann Shafer and Martha Lucius took up podcasting in 2020. Ann is an art historian, art curator and all around lovely human. In the last year Ann created The Curator's Choice which is her musing of purchasing art Baltimore Museum of Art. Ann is also responsible for leading Platemark which explores the state of museums and issues that are unfolding now--pay equity, #metoo, cultural appropriation, and more.  Ann Shafer interviews Martha Lucius and explores how she became a restaurant owner, and then a restaurant strategist/consultant. They are l...2021-09-101h 09Restaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.52: Bark Social, lively conversation with Luke SilvermanWhat happens when a cafe, a bar and a dogpark come together as one? Bark Social. Right now, in Bethesda, MD, and coming soon to Canton in Baltimore, MD. No doubt everyone will want one in their neghborhood. Get yourself a coffee and your dog a pupcicle!   Luke Silverman is one of the masterminds between this social delightful way to get out of the house and share the experience with one of the best members of your household--your dog.  What's on the menu? We talk about the pretzels that are so good, and han...2021-09-0338 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.51: Krishna Aunty serves up fantastic carryoutKrishna Aunty is the brainchild of Joseph Moroney. It's an online meal service. Enjoy homestyle Indian food, which is a much loved style of food in India, coveted more than restaurant food. Joseph;s quiet and appealing story, is wrapped with his love and attention to India's ginger, garlic and not-too-spicy flavors!  Joseph's immersion in to Indian food starts as a Irishman, lawyer, curious about his wifes heritage and cuisine. His wife and family have been in the US for years. Early on her family could rarely find Indian cuisine, but the much loved cuisine from their region, Andra P...2021-08-2747 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.Biz Tips: Delta and HospitalityAs the world faces the delta variant the hospitality industry carries on as best they can.  Today's episode Martha shares an amalgam of comments from restaurant, cafe and other food businesses. Pragmatic words of encouragement.  Please share Holy Guacamole! with coworkers, with owners. Enthusiastic supporters of independent restaurants, thank you for listening. Post a review on your podcast server, it will help others find this podcast, in a crowded world of podcasting! 2021-08-2006 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.50: Chef Matthew Kenny brings Liora to BaltimoreChef Matthew Kenny's vegan restaurant has made a marked and joyful impression in Baltimore's Inner Harbor with Liora and Double Zero at 414 Water Street. Liora is the main focus of this episode, through the eyes of Bryson Keens, Liora's GM, longtime hospitalian and native here in Baltimore!  Our interview with Bryson Keens is a lively discussion about opening a vegan restaurant with an upscale LA vibe. This show marks the beginning of Maryland's Vegan Restaurant Week (Month). How do they build a talented team? How do they navigating guests expectations? How do they ensure satisfied guests who m...2021-08-0640 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.Biz Tips: Biggest Challenges EpisodeThere are many challenges these days. We've already mentioned staff. Today's episode is focusing on two challenges that are recurring for many independent cafe/restaurant owners at this time.  CHALLENGE NUMBER ONE: Google Reviews.  Perhaps the pandemic is making everyone more watchful of their reviews, or perhaps guests are putting their thoughts down in reviews. We have noticed more focus and interest and are giving you some useful information and data to keep you balanced.  Google Best Practices: https://support.google.com/business/answer/3474122?hl=en In 2016, the Pew Res...2021-07-3010 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.49: Dave Seel's moment in the sunThis episode is your chance to finally get to know Dave Seel, co-host here at Holy Guacamole! and principal of Blue Fork Marketing. He'll reveal his new collaborative work, and share his story of how he got to where he is today. Here is a bit more about Tim Chin who is mentioned.   His community, his openness to share and curiosity to grow is what Baltimore loves about Dave. It's a fun exploration which our audience has asked for.  Dave's website: Blue Fork Marketing 2021-07-1656 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.48: Grateful PizzaCaroline Anderson started Grateful Pizza in 2020, a year or so after arriving in Baltimore. It's a craft pizza company, serving up frozen pizzas, delivered to peoples' door or through a few shops. We dig in and talk about what it means to start up during a pandemic, about how to balance delivery, the myriad of tasks an owner needs to do (and supposedly knows how to do)...and we talk about bringing in her friend and business partner, Chloe, within year one, and then segmenting the tasks between the two of them.  We talk about t...2021-07-0948 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.Biz Tips: Food CostTOPIC: Food Cost. We are all noticing costs go wonky. Some items are also difficult to find. This episode is on finding ways to shrink food costs. Remind your staff of these things, you cannot let down on your persaverance. SUBTOPIC: Kitchen has a responsibility to find and resolve food costs.  --minimize waste. Here are several ways to ensure the kitchen knows what that means. Do not over serve. Each serving is consistent. Each plate is consistent. Look at plates that are returned to the kitchen, are certain items consistently ending up in the trash? M...2021-07-0214 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.47: Chef DJ Neal & Loving Spoon CollectiveWe return to Good Neighbor Shop, one year after opening we talk to Chef DJ Neal who created the menu and drew on his vast experience over the last several years. Dave Seel was eager to have DJ on our show, and you'll hear why; his work experience is wide and varied; he was mentored by Roy Yamaguchi (Roy's Hawaiian Fusion/Baltimore), opening team at Momofuku... the list goes on and on!  We love his ability to collaborate, be that welcoming presence in the room. And Loving Spoon Collective is a tidy creation out of his need t...2021-06-2540 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.46: The Verandah Kitchen -- Indian small plates, heat and flavorJourney with this Indian family, and their desire to share their culture through food.  You'll hear from the mother, daughter and son--Radhika, Maithali and Shantanu. Their perspectives are wonderfully presented. Radhika came to the US as an architecture student. Met her husband, and after getting married and having her two lovely children, she started cooking for friends.  That evolved into cooking at the farmers markets, to cooking in food halls, and now settles into a distinctly independent restaurant. They're serving small plates. Radhika, whose curiousity for India's history and cuisine never grows old. Some months they have a...2021-06-1846 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.Biz Tips: Build SubscriptionsHoly Guacamole is a free podcast. We would love for you to subscribe, download and/or review the show.  Biz Tips are super brief episodes. The goal iss to improve your finances, or your systems for independent restaurants.  If you are a fan of local restaurants, cafes and foodtrucks This episode in about finding one streams of income for your business: subscriptions. Martha Lucius encourages owners to look at their business and find five to seven streams of income. Here are a few examples of streams of income: --dine in (obviously)...2021-06-1108 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.45: Limoncello, more than a digestivoLimoncello, in Baltimore, is by all rights a wine bar. That's the simple definition. The complete story is its a family from Monte di Pocida, just outside Naples.  As the world re-opens Holy Guacamole is focusing on businesses that are resilient and focused on teams, hospitality and their culture. Dave chose Limoncello because of their single-mindedness to remain strong in spite of the pandemic, and their extraordinary attention to detail!  Their true nature as talians shows in the food (amazing), and their massive pride in how they serve. Genarro -- chef on premise -- ensures you eat we...2021-06-0443 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.44: Treehouse Cafe, so much more than a vegan cafeMeet Kirsten Lapointe, who thought she'd open a vegan cafe...Well, that's what she thought she was doing. But life, the pandemic and her creativity took over.  In this interview you'll hear her perspective, her experience and her philosophy that led her to turn this spot into a community space (think yoga, workshops and tarot readings) with the comfort of an artists studio, and the warmth of Kirsten's infectious laugh and conversation. Great spot to find a local artists products--a gift for yourself or to a friend.  We talk about edible flowers, gardening and mowing your lawn in...2021-05-2826 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.BIZ TIPS: State of the SituationOccasionally we run a mini episode as a short discussion of a particular topic. This weeks episode is more editorial from Martha Lucius exploring "where are we now"? Independent restaurants are facing minimal local restrictions, the pandemic is slowing, vaccination rates are rising, and everyone going back to "normal".  If you like what you hear, please consider writing a review. It helps our audience find this very niche podcast.     2021-05-2106 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.43: Tim Riley, BigSommEnergyJump into the conversation with Tim Riley and Dave Seel as they talk about Rainbow Unicorn, energy drink. We take off from there, with Tim, who talks about this new show, BigSommEnergy. Those of us in the hospitality industry know that energy drinks have been ubiquitous! So Tim, who is a talented, knowledgeable sommelier has taken his skills in a new direction, and is just having fun!  How does anyone navigate caffeine, taste, flavor profile, and every other direction energy drinks can go.  Jolt, Surge, Monster and Red Bull might be ones you know. You al...2021-05-1445 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.42: David at Absolute Bakery and CafeAbsolute Bakery & Cafe is tucked in Mancos, Colorado. Martha chats with owner David Blaine, and learns the history and roots this bakery has built over its many years at the center of the community.  Like many cafes David discovered just how important his business is to the community. We talk about how theyve managed to keep sales steady, and like other cafes, how limited seating and limited hours created a streamline system that they may not want to give up as things reopen.  We are pleased to have David represent many small cafes and bakeries in...2021-05-0724 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.41: What's The Lunchbox Lady? Craig Falk tells usWe all have interesting and funny stories about how we got into this industry. Craig tells his origin stories, and it might cause you to nod in agreement!  You'll learn about The Lunchbox Lady and then (because he's just chillaxing with that) he added on a season popup called Bmore Big Softy, which is soft-shell crab sandwiches. If you are at all interested in getting into the popup game, this is the episode for you!  And if that's not your thing, you'll certainly get hungry listening! Instagram: The Lunchbox Lady and Bmore Big Softy2021-04-3025 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.40: Meals on Wheels partners with local restaurantsMeals on Wheels of Central Maryland, our local chapter, is selling tickets to Night of a Million Meals. Local or not, you can purchase and support their mission. This years' zoom event is on May 17th, and can come with a meal kit for $75. Today's show includes two interviews.   --Stephanie Archer Smith, Executive Director at Meals on Wheels of Central Maryland starts the show and shares their mission and example of how Meals on Wheels works to make a difference. We explore the importance of this event. Meals on Wheels is eager to expand their m...2021-04-2333 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.39: Foraging, Farm, Wineberries and Chef Chris AmendolaChris Amendola of Foraged Eatery is the mind behind an incredible restaurant. Think ramps, mushrooms, and wineberries. Add a farm, the Eastern Shore and a small 28 seat restaurant you have Foraged, a hyper-seasonal restaurant. The interior is so inviting: gorgeous brick wall with a mini edible flower wall. Chef Chris has seriously unique experiences. Sean Brock at McCrady's Restaurant. Stages at Mini Bar in DC and Eleven Madison Park in NYC. Then a chance encounter with Dan Barbers that led to a new job at Blue Hill. Yes, THE Blue Hill at Stone Barns. So it's no won...2021-04-1638 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.38: Yoli - story of corn tortillasMarissa and her husband Mark wanted tortillas. The tortillas of her childhood in Mexico. Marissa grew up in a home with a curious American mother and proud Mexican father. The best way to make that happen (as they say) is to do it yourself. That's why these two talented people started Yoli Tortilleria. Every detail had to be right. They found farms with the right flour, the correct blue, red, yellow and white corn to make the corresponding tortillas. The result is a whole lot of deliciousness. As creator of this podcast, I care about the old...2021-04-0931 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.37: Albuquerque Farm & TableStewarding their land and serving gorgeous meals in Albuquerque's North Valley. What you'll notice when you arrive is a working farm, a restaurant, outdoor spaces purposed into picnic areas, and a team of professionals. This is the brainchild of a father and daughter team. David Montoya purchased the farm forty years ago, rather than seeing it turned into a housing development. Daughter Cherie Montoya who envisioned the working farm could also be serving amazing meals, overlooking a beautiful kitchen garden, the expansive farm and David's cattlefield with grazing cattle.  Today's interview is with Rosa Zamora who weaves t...2021-04-0223 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.36: H3IRLOOM -- From hotsauce to heritageDave and Martha share wonderful stories with husband and wife duo, Chef David and Tonya. A power couple who are making a mark in Baltimore and far beyond. This year saw them release their first product line: SOSU and SWEAT hot sauces. These sauces are available for nationwide shipping today at 10am EST (visit h3irloomshop.com to purchase). There is a third coming very soon, and it's truly a secret sauce!  At the same time their gorgeous catering kitchen is operating out of the new event venue, The Sinclair. The hot sauce and the high-end catering are two e...2021-03-2635 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.30: Dave and Martha Hour, Crystal Ball EditionWhile pondering what owners and staff need right now, we came up with this Crystal Ball Edition! Let's look down the road of 2021. What are our clients saying, what are guests talking about, what do guests want, and what are to best practices to set yourself up in the year 2021. We love your feedback. Let us know what's happening in your neck of the woods.     2021-01-2736 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.28: Dave and Martha Hour, Winter is hereDave and Martha do their year end episode sharing what they know is going on with restaurants closing, due to local protocols. Have a listen, and support your local restaurants now and in January by picking up dinner, and keeping them going while we wait for federal aid discussions to wrap up and help the restaurant industry.   2020-12-2350 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.26: Live from Tulum, Dave and Martha HourDave and Martha Hour puts us in Tulum, Mexico! Dave said he'd be heading to Tulum for his honeymoon, and Martha and Dave said in unison, "Holy Guacamole! We gotta do an episode!". Enjoy getting out of your head. Escape to Tulum through Dave's eyes.    Dave references this travel book, To Shake the Sleeping Self.  Dave and Martha serve up travel, food and wonderful cultural moments. Dave mentions many places, here are some: Matteo's, Burrito Amor, Taquería Honoria, Batey's Mojito.  Highly recommended places: Kitchen Table, Harwood, and of course, check out Dave's instagram travelogue. Let's n...2020-12-0953 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.25: RUN--Restaurant Unstoppable Network with EricEric Cacciatore is a longtime podcaster who focuses on capturing the lessons and guiding force behind the owners of restaurants. This episode allows him a moment to tell a bit of his own story, and how he is finding a new avenue to build community among restaurant owne with RUN. Listen to hear details.   We at Holy Guacamole applaud him, and the community of owners and hospitalitians who eagerly want to share and grow in the world. It is a pleasure to have him on, and hear his humble childhood restaurant story, and his present thinking after 756 episodes under h...2020-12-0242 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.Good Biz Tips: HiringIn spite of the pandemic, hiring can happen. If your business needs a reboot in the method you use to rehire, this Biz Tip is the nuts and bolts of what you need to do to hire well, and build good culture into your team.   The outline is shared inside the episode. Need more direction, here is the hiring toolkit. Need more guidance, reach out to Martha Lucius for a consultation. 2020-11-1803 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.22: Enrique, tell us about The Wine Collective!At the top of the show we have a quick how-to on handling COVID testing among your staff. But the bulk of our show is always highlighting courageous, bold teams and owners, doing their level best in the pandemic...so here we go... Our guest, Enrique, co-owner of The Wine Collective, with his brother Phillipe, and John Levenberg, their talented wine maker. They enter Baltimore city in spite for the pandemic! Creating a classy, tasteful wine haven looks effortless to us. Yes, they actually make wine in the space. Dave digs in, asking detailed questions about their...2020-11-0454 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.19: CAnE Collective, talking with Ezra AllenCuriousity, creativity and community coalesce literally into a delicious cocktail. That alliteration is convenient, and will serve our listeners! Each one of their mixers is tested and tweaked until it’s ready for release! CAnE Collective’s story started well before the pandemic. Good things do take time. Two friends, popping up at events, over the last couple years, step into March 2020 with no idea that this will be their year. Ezra Allen talks with both Dave Seel and Martha Lucius Ezra is one of the founders, Allen Joseph is also a founder. We’ve been curious about...2020-10-0749 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.17: Cafe Dear Leon -- at the crossroads of delicious and timelyThree Culinary Institute of America grads walk into a cafe space, and say, "let's do this". Opening in July 2020 has not held them back, in fact they are growing!   What makes them unique?   Cafe Dear Leon has a vision. Cafe Dear Leon knows there is no shortcut; planning and testing means happy customers. Cafe Dear Leon owners definition of hospitality is not a written statement on a pedestal. It's the feeling. A positive feeling. Martha Lucius is exuberant about this cafe!  They have laser focus on the things that matter, and they can keep that focus...2020-09-2342 minThe Real Weird SistersThe Real Weird SistersLucius Malfoy: Character Study, Part 1 Though Lucius’s role in the beginning of the series is mostly behind the scenes, we get a clear picture of who he is through his parrot, Draco. If you are in need a more productive hobby, and enjoy putting others down to preserve your family name, well then, our slippery friend, you sound like Lucius… This episode covers Lucius Malfoy’s arc in the first three books. Please consider supporting us on Patreon! www.patreon.com/realweirdsisters New episodes are released every Monday and special topics shows are released periodically. Don’t forget t...2020-08-311h 37The Real Weird Sisters | A Harry Potter PodcastThe Real Weird Sisters | A Harry Potter PodcastLucius Malfoy: Character Study, Part 1Though Lucius’s role in the beginning of the series is mostly behind the scenes, we get a clear picture of who he is through his parrot, Draco. If you are in need a more productive hobby, and enjoy putting others down to preserve your family name, well then, our slippery friend, you sound like Lucius…... Read more The post Lucius Malfoy: Character Study, Part 1 appeared first on The Real Weird Sisters.2020-08-311h 37The Real Weird Sisters: A Harry Potter PodcastThe Real Weird Sisters: A Harry Potter PodcastLucius Malfoy: Character Study, Part 1Though Lucius's role in the beginning of the series is mostly behind the scenes, we get a clear picture of who he is through his parrot, Draco. If you are in need a more productive hobby, and enjoy putting others down to preserve your family name, well then, our slippery friend, you sound like Lucius... This episode covers Lucius Malfoy's arc in the first three books. Please consider supporting us on Patreon! www.patreon.com/realweirdsistersNew episodes are released every Monday and special topics shows are released periodically. Don’t forget to subscribe to...2020-08-311h 34Restaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.13: Local Food Series: Pam Miller, Local Goatcheese makerLocal Food Supply series starts with Pam Miller of Charlottetown Farm. Her craft is goat cheese, and goatcheese confections. Since opening her business she his well-known on the menus of many independent restaurants. With the pandemic, local farmers markets are where she focuses her attention. She still sells to restaurants, listen to find out her perspective.  We also have another giveaway, of Charlottetown Farm product. To enter to win, DM Martha Lucius on FB, Linked In or Instagram for a chance to win. Deadline is Sept 1. 2020-08-2638 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.12: Dave & Martha Hour: Let's Talk about August for independent restaurantsDave and Martha cover alot of ground in this episode. Here are the highlights: outdoor dining now, and planning for fall; update on BRRG; and how Dave and Martha are helping owners at this stage of the pandemic. We have our first giveaway, thanks to Wight Tea Company.  Service has been shifting, hospitality has been shifting. We want you to stay informed, and stay agile. If we can be one small part of that, that's all we can hope to achieve, at this point in time.   2020-08-1953 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.08: More than one pivot, with Sarah at Bloom BakerySarah is a former nurse who worked through the SARS virus. She switched gears to running two bakeries in downtown Kansas City. In March, COVID-19 led to many businesses to close, or reset. Bloom Bakery stayed open. She gathered her team and made the decision to remain serving, as long as they could serve safely with her medical knowledge. The first pivot was from French bakery to delivering meal kits. Local media picked up her story, which thankfully led to her second pivot--delivering to hospitals. Recognizing that Feeding the Frontline was dwindling, the third pivot began, and we will...2020-07-2246 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.07: Laura Missioreck at Graphic ElementLaura Missioreck has been a graphic designer for over 20 years, and built Graphic Element to support many industries, including restaurants. Today's interview between Laura and Martha gives you a view into how Laura has been able to help brands as they navigate new service and menu habits due to the pandemic. Her website is Graphic Element. She also mentions creating a QR code that links to your menu. Consider creating your own, here is a company we know: Create QR Menu. 2020-07-1533 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.02: Let's Talk ReopeningGet to know co-hosts Martha Lucius and Dave Seel a bit better as they discuss the support independent restaurants want and need right now as they try to reopen during the pandemic. --- http://marthalucius.com http://blueforkmarketing.com/2020-06-1739 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.01: Maiden VoyageCo-hosts Martha Lucius and Dave Seel describe the pandemic landscape and tell stories of creative solutions they have been seeing in the restaurant business. --- http://marthalucius.com http://blueforkmarketing.com/2020-06-1255 minRestaurant Whisperer, Owners with a niche who love support and inspiration.Restaurant Whisperer, Owners with a niche who love support and inspiration.00: IntroductionWelcome to Holy Guacamole! On this podcast, we speak to independent food and beverage businesses who are inspiring us during the pandemic. Co hosts are Martha Lucius, founder of marthalucius.com and Dave Seel of blueforkmarketing.com and Baltimore Restaurant Relief Fund. Both are restaurant experts based in Baltimore, MD.2020-06-1003 minRestaurant Unstoppable with Eric CacciatoreRestaurant Unstoppable with Eric Cacciatore539: The 3 Channels to Deliver Your Tone with Martha LuciusHailing from Baltimore, MD, Martha Lucius got her start in Washington, DC as a server after graduating college. 9 year later she opened a bakery and cafe. That bakery went strong for 18 years, before Lucius decided to create her own business, www.marthalucius.com, where she mentors restaurant owners through online programs, strategy calls, and on site consulting. This is Martha's 2nd time on the show. To listen to Martha's first interview, head to www.Restaurantunstoppable.com/497. Today, Martha is here to discuss why you need to be mindful of your tone and how tone helps create repeat c...2018-10-0653 minRestaurant Unstoppable with Eric CacciatoreRestaurant Unstoppable with Eric Cacciatore497: Slowing Down to Speed Up with Martha LuciusHailing form Baltimore, MD, Martha Lucius got her start in Washington, DC as a server after graduating college. 9 year later she opened a bakery and cafe. That bakery went strong for 18 years, before Lucius decided to create her own business, www.marthalucious.com, where she mentors restaurant owners through online programs, strategy calls, and on site consulting.   Show notes… Favorite Success Quote or Mantra: "Some people dream it. Other people do it."   In this episode, we discuss: How being a server helps you be a better person. Building a community in your esta...2018-06-291h 11