Shows
The Wicked PodcastMartin Dowson - Service Design in Organisations: State of the UnionMartin Dowson - Design Thinking leader and organisational juggernaut.We talk about the future of service and strategic design on products in organisations. The recent shake-up of design in companies needs a review.Martin has the insights.Please like and subscribe.Sponsor: Zencastr : http://www.zencastr.com Get 40% off the first 3 months for unlimited audio and HD video recordings Code: wickedpodcast'The Wicked Company' book on Amazon Associate Link: https://lnkd.in/dk34h-_sThe Wicked Podcast: Support us on Patreon: https://www.patreon.com/thewickedpodcast...2024-09-1736 min
Untethered with Jen LissHow to create your life by design – with Nicoa CorneliusWhat’s on your mind, unicorn? 🦄 Send me a text!Have you ever stood at the crossroads of comfort and the unknown, wondering whether to take the leap? Nicoa Cornelius, once a corporate executive, took that jump and rebuilt her life from the ground up, becoming an executive coach and a life architect. Listen into this episode with me and Nicoa as she not only shares her incredible transformation but also guides us through the principles of designing a life where passion and purpose aren't just buzzwords, but the very foundation of our daily existence.2024-01-3048 min
Being LiminalBen Reason: Embracing a Sense of Place, Edge Thinking and Systemic Change in the AnthropoceneBen Reason, one of the early pioneers of Service Design and co-founder of the boundary pushing agency Livework joins Martin and Brian for a thoughtful discussion on navigating the liminal spaces and the systemic changes that are shaping our world as we know it. Ben's thought-leadership on designing in the Anthropocene was the stimulus for recording this conversation but it builds on the work of many other thinkers in this space.We challenge the allure of scale, examining the benefits of diversity and decentralization over a singular homogeneous approach to moving society forward. Ben references the current state of d...2023-11-281h 12
Being LiminalBethany Jarroussié - Navigating change as a leader while supporting transformationIn this episode Brian and Martin are in conversation with Bethany Jarroussié. Bethany is on the design leadership team at BP and her career as a design leader has seen her take on distinctly non-design type activities. It's a conversation that covers, how, if we're honest about the nature of transformation, it can be very unpredictable, and with that comes a need to create psychological safety for teams. There are great examples of leaders who created the environments in which it's okay to learn while doing with the inevitable discomfort and at times crashes that can come with this. You'l...2023-11-0757 min
Being LiminalOla Gwozdz: A Data Philosopher's perspective on Identity, Leadership, and ChangeIn this episode Brian and I are in conversation with Ola Gwozdz, a listener who reached out to share her perspective and we realised we just had to bring into our exploration. Ola helps us delve into the intricacies of identity, power dynamics, and the transformative potential of liminal spaces. She describes herself as a Data Philosopher, a concept and articulation I find fascinating – using data not just as raw information but a medium or lens to understand and interpret deeper societal and human issues, behaviours and global societal shifts. She philosophises about the implications, meanin...2023-10-161h 02
Being LiminalAndy Thornton: Navigating Change with Regenerative Design and LeadershipDo you ever wonder how your organization can embrace change and thrive in the face of uncertainty? Join us on a journey into the world of regenerative design and leadership with our guest, Andy Thornton, the Head of Regenerative Design at the RSA - The Royal Society of Arts, Commerce, and Manufacturing. We explore design and systems thinking, discuss the importance of courage in leadership, and peel back the layers of an ever-evolving organisational landscape. Andy's expertise paints a fresh and crucial perspective on these subject matters, which is pushing the boundaries of what Brian and I are exploring...2023-09-231h 14
Being LiminalLeaning into Liminality - Reflecting on a necessary Pivot with the Podcast"The One where Brian and Martin realise they haven't been very 'liminal' in their approach to researching liminality"In response to both Listener and Guest feedback as well as some of our own reflection on what we've learnt so far from our guests - this episode is a moment for us to reflect on our need to pivot our approach to the research and exploration that we are doing. We said we would do this in the open and part of that means recognising and leaning into when you might have been about to head off in the wrong di...2023-09-0543 min
Being LiminalClive Grinyer : The Future of Design Education as a Catalyst for Transformation in BusinessHow do you leverage a moment of potential transformation? How do you support fundamental change in an organisation that sees the need but doesn't know how to realise it? In our discussion with Professor Clive Grinyer, Head of Service Design at the Royal College of Art, we challenge the notion that organisations don't want to change and discuss how design can be a crucial catalyst for business transformation. We delve into the mindset gap that executive leadership are asking for help to bridge, and how the RCA is training service designers of the future to become the catalyst for c...2023-08-0752 min
Being LiminalCennydd Bowles: Decoding Ethical Challenges in Business TransformationWhat if you could transform your business while also putting ethics at the forefront? That's exactly what we tackle in our conversation with Cennydd Bowles, a designer and technologist turned ethicist, and author of Future Ethics. Cennydd sheds light on the importance of weaving ethics into the fabric of transformation and how ‘designed futures’ can help uncover potential harms. In an age where technology overwhelmingly shapes our experiences, we touch on the philosophical underpinnings of utilitarianism, deontology, and virtue ethics - and how these frameworks can guide our decision-making processes. We particularly discuss how AI and machine lear...2023-07-171h 05
Being LiminalMaria Giudice - Unleashing the Changemaker Within: The role of Creativity in Leaders of Change & TransformationWhat if the superpowers needed to navigate today's complex world were already within us? That's what we discovered in our fascinating conversation with Maria Giudice, co-author of "Changemakers," as we discussed the evolving nature of leadership in business transformation and the innate qualities designers possess that make them powerful agents of change. Maria shares her insights on the importance of embracing change agency, risk-taking, intuition, systems thinking, and people-centered approaches to tackle the challenges of our increasingly complex world.We also explored the complexities of driving change in organizations that may not be prepared for it and the importance...2023-06-251h 12
Being LiminalSheryl Cababa - Beyond Individual Use: Expanding Design Horizons with Systems ThinkingWhat if you could elevate your design skills by incorporating systems thinking? We had the pleasure of discussing this fascinating approach with the brilliant Sheryl Cababa, author of "Closing the Loop." Sheryl shares her expertise in design, research, and strategy, providing valuable insights into her journey as a design leader. Whether you are a design, product, technology or business leader - don't miss this opportunity to learn from Sheryl's vast experience in applying systems thinking to various contexts.In our conversation, we explore the role of designers as facilitators in systems thinking, drawing from Sheryl's work on projects like...2023-06-041h 05
Being LiminalDesigning Transformation: How ESG, Data, and Purpose are driving Business TransformationWhat does it take for businesses to adapt to the rapidly changing expectations on their role in society and what will it mean for how we Design, Build and Lead business of the future? In this first full episode of Liminal Leaders Brian & I dive right into ESG as an example of a force for change in the way business interpret their purpose in Society. We even dive back into histories of companies like Scottish Widows and Bank of Scotland, and their long-standing commitment to supporting their communities as examples of companies and industries that have deeper ro...2023-06-041h 26
Being LiminalAn Introduction to Being Liminal - Episode ZeroWelcome to Being Liminal -this short episode is an overview of what we're hoping to achieve with the podcast. Because we are also researching and writing a book through this podcast - Episode Zero will set the scene and theme for the episodes that follow which will jump around between topics as we conduct our research. We'd also really appreciate your initial thoughts, ideas and questions that come up from listening into this episode to help us shape our future guest list and discussions.Being LiminalIs a podcast about the changing nature of Leadership in...2023-06-0422 min
Years of Lead PodThe Social Clash and the Struggle for HousingNanni Balestrini, Primo Moroni, La Orda d'Oro: 1968-1977, La grande ondata rivoluzionaria e creativa, politica ed esistenziale (Milan: Feltrinelli, 2007).
Chris Aronson Beck, Reggie Emilia, Lee Morris, and Ollie Patterson, Strike One to Educate a Thousand, The Rise of the Red Brigades 1960s-1970s (Montreal: Kersplebedeb, 2019).
Luigi Bobbio, Storia di Lotta Continua (Milan: Feltrinelli, 1988).
Aldo Cazzullo, I ragazzi che volevano fare rivoluzione: 1968-1978: storia di Lotta Continua (Milan: Mondadori, 2015).
Phil Edwards, "More work! Less pay!": Rebellion and repression in Italy, 1972–77 (Manchester University Press, 2013).
Lotta Continua, "Take over the city: community st...2022-05-2638 min
Business X DesignBrian Hoadley & Martin Dowson - Season 1 ReviewSeason 1 Final Episode - Martin & Brian Hoadley review the season.I've invited Brian Hoadley to return, having opened the season, and reflect back with me on 9 interviews with 9 very different Leaders of Design. All of our guests have led design in an in-house, large-scale complex environment and have brought with them some insightful perspectives on the role of Design and Design Leadership in its intersections with Business Leadership. In this review episode, Brian and I unpack what we've learnt across the whole Season and start to reflect on where we need to go n...2022-04-111h 02
El aula de RubénInterpretación del arte mueble paleolítico, parte 1 (Arte Antiguo)Realizamos una lectura comentada del capítulo 11 del libro Manual de arte prehistórico de José Luis Sanchidrián; y revisamos algunas ideas del texto Special objects – special creatures: Shamanistic imagery and the Aurignacian art of south-west Germany de Thomas A. Dowson and Martin Porr.2022-03-2630 min
CardsCastRoundtable Discussion: Dowse sacked! More departures behind the scenes, possible replacements, what next for Woking?In our latest episode CardsCast regulars Glen Harrington and Jacob Greenwood discuss the sacking of Woking manager Alan Dowson, the reported departures of backroom staff including Martin Tyler, Nathan Collier and Christian Jolley, look back at the highlights and lowlights of Dowse's time in charge, review a shortlist of potential new managers, plus more on the departure of chairman Rosemary Johnson and the short and long-term ambitions for a potential new look Woking Football Club. For all this and more give this episode a listen now! And remember to check out the full series and subscribe on Spotify, Apple P...2022-03-011h 32Business X DesignNathan Weyer - Philips - The Co-Dependency of Design and BusinessOVERVIEWIn today's episode, I'm going to be in conversation with Nathan Weyer COO of Design at Phillips. For me Phillips is one of two aspirational models for Design in complex legacy organizations (The other being IBM). Organisations that have transformed themselves to be relevant and growing into the future with Design as a core superpower. In this episode, you'll gain an insight into Phillips Design Team, their scale, their approach and attitude and you'll hear Nathan reflect on the balance between human and business outcomes that has been central to the company and t...2022-01-2437 minBusiness X DesignPeter Merholz - The Success of in-house Design and the Design Executive Leader RoleOVERVIEW:In this episode, I am joined by Peter Merholz, Design Executive and Organisational Consultant, Author and Founder of Adaptive Path.His book, co-authored with Kristin Skinner, Organisational Design for Design Orgs is a go-to book for so many Designers, Design and non-design Leaders. In our conversation, we cover specifically the difference between Tech-First and Legacy Organisations in how they see Design within their organisational structure, what difference this makes to the way they invest in and support Design, what this means for newly minted design executives. We touch on themes that I covered wit...2022-01-1052 minBusiness X DesignJane Austin - CXO @ Digitas - In-house vs Agency Leadership PerspectivesIn this episode, I am joined in conversation by Jane Austin who is the Chief Experience Officer for Digitas UK, prior to which she held a number of Design Exec roles for in-house teams. Jane recently delivered a talk on the Language of Business at UXLive where she shared measurement frameworks such as Pirate Metrics with the Audience. She speaks with experience about the need for Design Executives to operate with clear understanding of how the business makes money, to have situational awareness alongside self-awareness so that they can be clear-sighted about how Design will add value to...2021-12-1755 minBusiness X DesignPernilla Johansson - Electrolux - The Evolving Role of the CDOIn this episode, I am joined in conversation by Pernilla Johansson, who when we were recording this, was stepping down as the Chief Design Officer of Electrolux. Pernilla shares her own journey through Design from Philips to Electrolux, from going deep into the belly of industrial design processes, working across global teams through to setting up brand new teams in territories. We reflect on the crucial moment of being asked to take the reigns as Chief Design Officer at Electrolux, how the role of Design Leadership evolves at the moment and how Pernilla chose to ap...2021-11-3058 minBusiness X DesignJose Dos Santos - Signify - The 10 barriers to Designers in the C-SuiteIn this episode, I talk with José Dos Santos, Head of Design at Signify, about his Ph.D. research into the lack of Designers in the C-Suite of large-scale complex organisations. This is a fascinating piece of work articulation 10 key factors behind why there are not more Designers at the C-suite level. Some of the factors are intrinsic to what José calls the 'Ethos' of Designers and some are external to the organisations - the nature and quality of the advice the c-suite takes about elevating design.We cover most of the 10 factors through the epis...2021-10-251h 01Business X DesignAndrew Barraclough - Design Director GSK - Linking Business and Design StrategyIn this episode, Andrew Barraclough, Design Director for GSK and Board Member for the Design Business Association joins me to discuss the linking of Business Strategy and Design Strategy.Andrew has been working with GSK for over 10 years. And in that time he has built and developed the design function practically from scratch into a core valued capability within the business. In our conversation, he covers the Role of Design at three different levels, how to articulate and contextualize Design for the Board and importantly, how to show up inside the organization for greatest impact. 2021-10-0447 minBusiness X DesignClive Grinyer - RCA - The role of Design Education in Preparing Emerging Designers for Design in BusinessIn this episode I talk with Clive Grinyer, Head of Service Design at the Royal College of Art, founder of Tangerine, and previously Design Director at IDEO-Samsung, Orange, Cisco and Barclays Bank. We discuss the role that Design Education plays in maturing Designers for the workplace, how Design disciplines and the business value of Design has evolved over the years and remind ourselves of the foundational principles in Design Education that remain true for Todays business confident Designer. We also touch on the particular challenges and tensions between Strategic and Production levels of Design and w...2021-10-0444 minBusiness X DesignDr Anne Stenros - Lost & Found - The Auteur of DesignMy guest in this Episode, Dr Anne Stenros, is the former CDO of Helsinki, Design Director of KONE and Professor of Design Business Management. She is an Architect and Multi-Disciplinary Designer whose family steeped her in Design from an early age to the extent that it really is a part of her.Anne was introduced to me because she has a perspective on the role of the Design Leader, having written about the many types of CDO and she has deep experience leading Design within a commercial and societal context. Anne' reflects on what has been lost f...2021-10-041h 03Business X DesignBrian Hoadley - Earning a Seat for Design - but which table?My guest in this episode, Brian Hoadley, is an Interim Design Executive, currently a Design Transformation Director with SopraSteria and a seasoned builder and shaper of Design Capability. We caught up to discuss his recently published article about Design missing out on the many Tables it could be playing at while it worries about not reaching the top table. We discuss the subordination of Design into production alongside the necessity of production level design, the choices ahead of Designers as they progress through their career into leadership roles and the skills missing from some of the most Se...2021-10-0458 minBusiness X DesignIntroduction to Business By DesignIn this first short episode, I (Martin Dowson) will introduce Business X Design to you. You'll hear how my guests and I will be exploring and challenging the evolving role of in-house Design Leadership, I'll share a few clips from the first four episodes that we are releasing and invite you to subscribe to keep following the conversation. After each show we will include links to the speakers and any resources they've shared in the show notes right here as well as details on how you can contact us for feedback, suggestions or questions that you may ha...2021-09-1409 min
Stitchery StoriesSharon Boggon : Creative Contemporary Embroidery StitchesSharon Boggon embraced the internet back in 1996 and has been an inspiring leader in embroidery both online and offline, for many years. She has a passion for building enriching communities of stitchers and strives to keep embroidery alive. Sharon reminds us how difficult it was in the early internet days to make and share images and create web pages, and tells the story of how her online stitch directory has developed from such technologically trying times. Fast forward to 2020 and Sharon is still building communities, it's much easier with Facebook! As well as continuing to...2020-10-2846 min
The National ObsessionEpisode 96 - Surprisingly Tall, Asa HallIt's Episode Ninety Six of the podcast all about life in football's National League, brought to you by two Torquay United fans - comedian Charlie Baker and talkSPORT's John Cadigan.This week features presents, Chelston John's tributes to Ruairi Keating, a Big Interview with Martin 'Mad Dog' Allen and the Baby Alan Dowson game returns... Hosted on Acast. See acast.com/privacy for more information.2020-01-3137 min
Grow Through International ExpansionHow FinTech is Growing in LATAM with Martin Naor | Bankingly #25One of the most exciting and active sectors of business for new startups all over the world is FinTech – Financial Technology. Briefly, that’s the application of information technology to the world of finance. The term FinTech really shot to fame – or perhaps infamy - with the rise of cryptocurrencies such as Bitcoin in the last two or three years. But, whilst there are a lot of recent startup companies working with such cryptocurrencies, it would be a big mistake to assume that’s the whole story.
If you use a mobile app for banking or make a card p...2019-04-0110 min
The Human Centered Design Podcast (This is HCD) | Service Design & UXAdrienne Tan - 'How Service Design and Product Management co-exist'If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.In this episode, we speak Co-Founder of leading Australian product management consultancy Brainmates. We discuss how the roles of service design and product management work together within organisations.Martin Dowson is Head of Design Forward at Lloyds Banking Group a small team who design 3-10 yrs into the future to challenge and articulate the LBG vision for Digital Customer Experience. Martin’s career has evolved through UX Research, UX Design, Information Arc...2017-07-2343 min
Why Service Design ThinkingPeople, Planet, and Profit | Martin DowsonWe've heard a lot about why service design is important but what does it look like in the context of People, Planet, and Profit? We talk with Martin Dowson, a UK-based service designer and Certified Customer Experience Professional who creates customer-centric organizations that deliver profitability through meaningful customer experiences. Martin mentions resources from the UK Design Council, including the Double Diamond design process and the Triple Bottom Line of people, planet, and profit. ________ Participate in the design challenge on our website. ________ Love what you hear? Please subscribe, rate, and...2016-05-0136 min
Technologix podcastTechnologix Episode 20 - 10 Steps (12)PLEASE FORGIVE ME...
1. That's Right - Tini
2. Battle of Middle You
3. Without Sound
4. Run - Ostern Jam
5. Descanso - Matheo Velez
6. El Che
7. Submerge - Martin Dowson
8. Brethe - Penzzner
9. Mac Dub - Pawas
10. Heart Beathing
knockingsoul@gmail.com
http://www.knockingsoul.ca2011-05-2700 min