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Mary Govoni
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The Compliance Divas Podcast
#231 What's Going Around? The Surge in Respiratory Ilnesses
In this episode, Mary and Leslie discuss the data behind the record number of influenza cases, the continuing outbreaks of measles, and other respiratory illnesses that threaten dental team members and patients. The Divas also discuss the causes of these increases and tips for prevention of these infections.Resources:CDC FluView https://www.cdc.gov/fluview/index.htmlCDC Respiratory Illnesses https://www.cdc.gov/respiratory-viruses/index.htmlCDC Respiratory Virus Activity Levels https://www.cdc.gov/respiratory-viruses/data/activity-levels.htmlCDC Measles https://www.cdc.gov/measles/index.html https://www.th...
2026-01-07
23 min
Growing Your Dental Business Show
Less Stress, More Success: Dental Efficiency Unpacked with Mary Govoni
Running a dental practice today comes with more challenges than ever—staffing shortages, regulatory compliance, patient expectations, and the pressure to maintain financial stability. But what if efficiency could be the key to reducing stress and building stronger teams?In this episode of the Growing Your Dental Business Podcast, host Jacquelyn Hurley sits down with Mary Govoni, an internationally recognized speaker, consultant, and co-host of The Compliance Divas Podcast. With over 50 years of experience as a Certified Dental Assistant, Registered Dental Hygienist, educator, and staffing service owner, Mary has dedicated her career to helping de...
2025-12-03
25 min
The Compliance Divas Podcast
#220 Instrument Cleaning: The Essential First Step in Effective Sterilization
If dental instruments aren’t thoroughly cleaned, they can’t be properly sterilized. In this episode, Mary and Linda discuss why effective instrument cleaning is essential for successful sterilization and share best practices to ensure your instruments are truly clean and ready for safe use. Resources:CDC Guideline for Disinfection and Sterilization in Healthcare Facilities - section on Cleaning: https://bit.ly/49gllznHuFriedy Group - 6 Critical Steps for Cleaning and Protecting Your Dental Instruments https://www.hufriedygroup.com/en/blog/6-critical-steps-cleaning-and-protecting-your-dental-instrumentsAmerican Dental Association (ADA) Caring for Dental Instruments https://jada.ada.org/action/showPdf?pii=S000...
2025-10-21
19 min
The Compliance Divas Podcast
# 86 Updates on Infection Control - COVID-19 sub-variants, RSV, Influenza and More...
As the new year begins, we face continuing challenges in infection prevention and control. In this episode, the Divas discuss some of the pressing issues including the latest Omicron variant, XBB.1.5.Resources:CDC Flu Activity and Surveillance - https://www.cdc.gov/flu/weekly/fluactivitysurv.htmCDC Respiratory Syncytial Virus Infection (RSV) https://www.cdc.gov/rsv/index.htmlCDC Covid Data Tracker https://covid.cdc.gov/covid-data-tracker/#datatracker-homeCDC COVID-19 Variant Information https://www.cdc.gov/coronavirus/2019-ncov/variants/index.html?s_cid=11720:variants%20of%20covid%20virus:sem.ga:p:RG:GM:gen:PTN:FY22
2023-01-06
11 min
The Compliance Divas Podcast
#85 Managing Risks with Independent Waterline Testing
This episode is sponsored by Dentisafe.This week the Divas go deeper into the finer points of DUWL testing. If you are unsure about the safety of your DUWL or having difficulty achieving passing results, check out this week's episode. CDC Guidelines on Dental Unit Water Quality - https://www.cdc.gov/oralhealth/infectioncontrol/summary-infection-prevention-practices/dental-unit-water-quality.html OSAP Dental Unit Waterlines Toolkit - https://www.osap.org/topics-dental-unit-waterlines-duwl Dentisafe Resources - https://dentisafe.com/resources/ https://www.thecompliancedivas.com
2023-01-04
31 min
The Compliance Divas Podcast
Episode #85 Independent Waterline Testing
This week the Divas go deeper into the finer points of DUWL testing. If you are unsure about the safety of your DUWL or having difficulty achieving passing results, check out this week's episode.
2023-01-02
32 min
The Compliance Divas Podcast
#84 Creating & Delivering Effective Training Programs
Training is critical to enhance the skill set and knowledge of our individual team members, particularly during the labor shortage. This episode the Divas will discuss how to make training programs effective and fun. Training Resources:OSHA Bloodborne Pathogens Standard - https://www.osha.gov/bloodborne-pathogens/generalWorld.edu- https://world.edu/how-to-create-an-effective-training-program/ Indiana University Center For Innovative Teaching and Learning - https://citl.indiana.edu/teaching-resources/teaching-strategies/games-learning/index.html https://www.thecompliancedivas.com
2022-12-29
29 min
The Compliance Divas Podcast
#83 Year End Dental Compliance Reminders
Are you gearing up for 2023! In this episode, the Divas will help you wrap up 2022 on a successful compliance note with these timely year end reminders. Take away OSHA, Infection Control, HIPAA and HR tips you can immediately use to close out the year safely and successfully. OSHA Safety and Health Topics - Dentistry - https://www.osha.gov/dentistryCDC Infection Prevention Checklist - https://www.cdc.gov/oralhealth/infectioncontrol/summary-infection-prevention-practices/appendix-a.htmlDept. of Health and Human Services - Reporting of Breaches Affecting Fewer than 500 individuals -https://www.hhs.gov/hipaa/for-professionals/breach-notification/breach-reporting/index.html ht...
2022-12-21
15 min
The Compliance Divas Podcast
#82 Six Dental Practices Fined by HIPAA
Not responding to patient requests for records within the legally required time frame is a HIPAA violation. While most offices have good intentions to release records, they frequently become confused how to handle a request when the patient has a balance. Check out this episode to ensure you avoid a patient complaint to the Office of Civil Rights for not releasing records or overcharging for copies of records.Office for Civil Rights (OCR) Settles Three Cases with Dental Practices for Patient Right of Access under HIPAA https://www.hhs.gov/about/news/2022/09/20/ocr-settles-three-cases-dental-practices-patient-right-access-under-hipaa.html https://www.thec...
2022-12-14
28 min
The Compliance Divas Podcast
#81 What NOT to have in a Treatment Room
The holiday season often brings cheers, excitement, and patients bearing yummy goodies. Some dental practices go all out with holiday decorations. While we want our patients to feel “at home” in our office, there are certain things that should not be in the treatment room whether it's the holiday season or not.CDC Guidelines for Infection Control in Dentistry - 2003 - https://www.cdc.gov/mmwr/PDF/rr/rr5217.pdfMotion Picture Licensing Corp. Umbrella License for ADA Member Dentistshttps://www.ada.org/resources/practice/practice-management/risk-management/mplc-umbrella-license-for-ada-dentists https://www.thecompliancedivas.com
2022-12-10
21 min
The Compliance Divas Podcast
#80 Does Single-use Really Mean Single Use?
With increased supply costs, it may be tempting to reuse certain items that are indicated for single use only. However, there can be serious repercussions if single use items are reused, such as disease transmission from one patient to another. Check out this week's podcast for tips and strategies when using single use items in your practice.Resources:CDC Division of Oral Health - Single Use Devices https://www.cdc.gov/oralhealth/infectioncontrol/faqs/single-use-devices.html FDA FAQs about the Reprocessing and Reuse of Single-Use Devices https://www.fda.gov/regulatory-information/search-fda-guidance-documents/frequently-asked-questions-about-reprocessing-and-reuse-single-use-devices-third-party-and-hospital-0RDH Ma...
2022-12-01
19 min
The Compliance Divas Podcast
#79 HIPAA have you stumped? Common support questions addressed by the Compliance Divas
Protecting your patients' privacy may sound straightforward, yet many times confusing circumstances arise and you are not sure of the best course of action. In this episode, the Divas answer some of the common HIPAA compliance questions that arise. Resources:Dept. of Health and Human Services - Health Information Privacy https://www.hhs.gov/hipaa/for-professionals/faq/271/does-a-physician-need-written-authorization-to-send-medical-records-to-a-specialist/index.html https://www.thecompliancedivas.com
2022-11-23
18 min
The Compliance Divas Podcast
#78 Update on Infectious Disease Outbreaks
In this episode, the Compliance Divas discuss the CDC's recently issued Health Alert on dental unit waterlines. Also featured in this episode are updated statistics on the prevalence of influenza and RSV, and the new variants that continue to cause COVID-19 infections to occur. Health experts believe that we could have a "tridemic" in the US, of COVID, RSV and Flu at the same time. Discover what you need to know about these developments and how they may affect dental practices.Resources:CDC Health Alert DUWL - https://emergency.cdc.gov/han/2022/han00478.aspCDC Guid...
2022-11-16
18 min
The Compliance Divas Podcast
#77 Are You Sure Your Dental Unit Water is Really Safe for Patients?
It's a known fact, dental unit waterlines (DUWL) can become highly colonized with bacteria. So how do you know if your DUWL are really quality-controlled and meet current safety standards? In this episode, the Compliance Divas discuss the reality of water testing compliance levels and why routine testing and shocking is key. Resources:CDC Health Alert Network - Dental Unit Waterlines 10-31-2022https://emergency.cdc.gov/han/2022/han00478.aspCDC Division of Oral Health - Dental Unit Water Qualityhttps://www.cdc.gov/oralhealth/infectioncontrol/summary-infection-prevention-practices/d...
2022-11-09
32 min
The Compliance Divas Podcast
#76 When Work Arounds Don't Work and Instead Create Hazards
What happens when a piece of equipment isn't working properly or you don't follow the proper steps for troubleshooting or using the device? What you do next is critical because you just may end up unintentionally creating a hazardous situation in your practice. Listen in as the Divas help you avoid potentially unsafe and dangerous situations in your office.Resources:Research Collective: Human Factors and the FDA Medical Device Instructions for Use https://research-collective.com/fda-medical-device-ifu/Federal Register: FDA Medical Devices; Validated Instructions for Use and Validation Data Requirements for Certain Reusable Medical Devices in...
2022-11-02
15 min
The Compliance Divas Podcast
#75 Service Dogs in Dental Settings
Have you ever had a Service Dog or Service Animal accompany your patient to their dental appointment? Can service animals enter the treatment room? Are there infection control considerations? Are comfort, companion, support, therapy and emotional support animals, considered “service” animals? In this podcast the Divas discuss FAQs surrounding Service Animals in the Dental Setting. Resources:Frequently Asked Questions about Service Animals and the Americans with Disabilities Act (AwDA) https://www.ada.gov/regs2010/service_animal_qa.htmlCDC: Service Animals in Dental Health Care Settings - Infection Control Measures https://www.cdc.gov/oralhealth/infection...
2022-10-26
23 min
The Compliance Divas Podcast
#74 Where Have All the Dental Teams Gone? with Special Guest, Kevin Henry of IgniteDA
Dental Assistants and Hygienists are in high demand and short supply these days. The Compliance Divas sit down with Kevin Henry co-founder of IgniteDA to discuss how dental practices are affected by the high number of dental team professionals leaving the field and not enough skilled newcomers entering it. https://www.thecompliancedivas.com
2022-10-20
22 min
The Compliance Divas Podcast
#73 CDC September 23, 2022 Updates
Do you know about NEW UPDATED CDC COVID-19 Guidelines published on 9-23-22? The COVID-19 pandemic has been a roller coaster of changing guidelines, recommendations, and standards. The Compliance Divas have worked hard to stay abreast of the changes that affect dentistry. Thanks to our perseverance, expertise and connections, you’ll be able to stay right on top of Infection Control updates for dentistry. In this Podcast we help you UNDERSTAND what this update means for you. Resources:CDC Interim Guidance for Managing Healthcare Personnel with SARS-CoV-2 Infection or Exposure to SARS-CoV-2 https://www.cdc...
2022-10-12
34 min
The Compliance Divas Podcast
#72 Surface Disinfectants: What You Don't Know May Hurt Your Patients
During the COVID-19 pandemic, a great deal of emphasis was placed on the effectiveness of surface disinfectants. This episode will discuss characteristics for selecting, proper use and misuse of surface disinfectants.Resources:CDC Guidelines for Infection Control in Dental Health-care Settings 2003 https://www.cdc.gov/mmwr/pdf/rr/rr5217.pdf CDC Guidelines for Disinfection and Sterilization in Healthcare Facilities 2008 (updated 2019) https://www.cdc.gov/infectioncontrol/guidelines/disinfection/index.html Selected EPA Registered Disinfectants https://www.epa.gov/pesticide-registration/selected-epa-registered-disinfectantsHow to Read a Disinfectant Label https://www.epa.gov/system/files/images/2022-09/HowToReadALabel-508c-Final-2022-08...
2022-10-06
29 min
The Compliance Divas Podcast
#71 Record Retention Requirements for Employee Records
In this episode, the Divas clarify a common question among dental practices, that is how long to keep certain employee records. If you have ever been confused about how long to maintain training rosters, employee medical files or even payroll records, join the Divas for those answers and more. https://www.thecompliancedivas.com
2022-09-28
16 min
Sun & Moon Sober Living Podcast
#31: How Your Biography Becomes Your Biology - Trauma Healing & Addiction Recovery with Mike Govoni
In this episode, we discuss:How your biography becomes your biologyThe relationship between trauma and addictionRestoring balance to the nervous systemNavigating trauma in relationshipsSpirituality and mindfulnessThe holistic recovery pathSupporting a loved one in addictionMike Govoni has a thriving private practice as a Trauma Informed Recovery Coach where he believes helping people create a feeling of safety and connection within their own body is essential to becoming well and achieve long term recovery. As a person in recovery for over 16 years, Mike has personally walked this path and knows what it takes to not only recover but...
2022-09-20
1h 04
The Compliance Divas Podcast
#70 Updates You Need on Monkeypox, Polio, Enteroviruses and How To Stay In the Know
How does the increase in the cases of Monkeypox affect dentistry? What about evidence that Poliovirus has resurfaced? Polio was once one of the most feared diseases in the U.S. As kids head back to school and cooler weather means being indoors more, respiratory viral infections are expected to circulate. The Divas discuss why it's important for every dental professional to be well versed on the "Infection De Jour". In addition, the DIVAs talk about OSAP and the resources available during Dental Infection Control Awareness Month #DICAM. Listen to this timely Podcast so you can stay abreast of the lates...
2022-09-16
12 min
The Compliance Divas Podcast
#69 Dental Infection Control & Radiography
This Podcast focuses on dental Infection Control and other safety issues when using Radiographic equipment. The Divas discuss how dental workers can unknowingly cause cross contamination. Listen as The Divas identify gaps that could put your patient and your practice at risk. These gaps include improper reprocessing of x-ray holders and sensors, not disinfecting clinical contact surfaces, misuse of barriers and using the wrong type of barriers. https://www.thecompliancedivas.com
2022-09-07
15 min
The Compliance Divas Podcast
#68 When was the Last Time You Washed Your Keyboard?
In this special episode, The Divas meet with Natasha Vandross of Man and Machine to focus on an often overlooked point of cross contamination in the treatment room, the computer keyboard and mouse. Learn how you can disinfect your keyboard and mouse to kill bugs, not your machine. https://www.thecompliancedivas.com
2022-08-31
29 min
The Compliance Divas Podcast
#67 What is DICAM? Stay in the know!
DICAM, Dental Infection Control Awareness Month is celebrated during the month of September. This year's theme is "Staying in the Know Together" with special emphasis on different areas of infection control each week throughout the month. Check out the Divas website for a link to all the OSAP resources that you can use to celebrate DICAM in your practice. https://www.thecompliancedivas.com
2022-08-24
10 min
The Compliance Divas Podcast
Episode #66: Sexual Harassment and Prevention in the Dental Setting
Sexual harassment and abusive conduct in a dental setting destroys morale, impacts productivity and can result in legal consequences. Employers and individuals can be personally liable for sexual harassment. In this episode, the Divas discuss how to maintain a harassment free and respectful workplace. https://www.thecompliancedivas.com
2022-08-17
25 min
The Compliance Divas Podcast
Episode #65 OSAP Annual Conference Recap Part 2
This week the Divas complete their recap of the OSAP Annual Conference. If you missed the event, then you won't want to miss this episode to find out what's new and exciting in infection control and safety. https://www.thecompliancedivas.com
2022-08-10
25 min
The Compliance Divas Podcast
Episode #64 Monkeypox Outbreak-What does this mean for Dentistry?
The World Health Organization stated that the Monkeypox outbreak represents a public health emergency of international concern. Cases are appearing in almost every state in our country. Dental professionals need to know what Monkeypox is, how it spreads, and how to kill it. In the episode, the Divas deliver helpful information and resources on Monkeypox including how to select appropriate disinfectants. https://www.thecompliancedivas.com
2022-08-01
21 min
The Compliance Divas Podcast
Episode #63 The News You NEED to Know but Don't Want to Hear
COVID-19 probably isn't at the top of the list of things you WANT to hear about, but you NEED to know that Covid-19 cases are on the rise. As of the date of this Podcast, 93% of the country is in the RED zone meaning HIGH Transmission. It seems that the Omicron subvariant BA.5 spreads quickly and is responsible for 81% of the reported COVID cases. In this episode, the Divas talk about how you can protect yourself, your patients, and your team. https://www.thecompliancedivas.com
2022-07-27
22 min
The Compliance Divas Podcast
#62 Interview with a Former OSHA Officer - Learn How You Can Avoid Violations
Have you ever wondered what happens when OSHA conducts an onsite investigation? Retired OSHA compliance officer, Don Hall, shares his insights on the most common violations he found during inspections of over 200 dental offices. This timely podcast will help you overcome common safety challenges. https://www.thecompliancedivas.com
2022-07-20
35 min
The Compliance Divas Podcast
#61 Ransomware: What You Don't Know Can Hurt You and Your Practice
Successful ransomware attacks are devastating to a dental practice. In this podcast, the Divas interview Amy Wood, best selling author, speaker, consultant, coach, and data breach consultant to prevent ransomware from disrupting your practice and affecting you personally. https://www.thecompliancedivas.com
2022-07-13
23 min
Dental Assistant Nation
Episode 243: Mary Govoni gives a dental infection control update
In this episode, Mary Govoni, MBA, RDH, CDA, makes a return appearance to give dental assistants some infection control updates to take back to their practices. After the recent OSAP annual meeting, there is news to share, and Govoni is here to break down what you need to know.
2022-07-10
22 min
The Compliance Divas Podcast
#60 OSAP Annual Conference Roundup #1
Join the Divas in this particularly exciting podcast as they share breaking updates and hot topics from the OSAP Annual Conference. Lean in and listen to what new regulations are in the works impacting dentistry along with critical patient safety updates and more. https://www.thecompliancedivas.com
2022-07-07
28 min
The Compliance Divas Podcast
#59 Onboarding New Team Members
How are new team members onboarded in your practice? Is proper time allowed for completing the required paperwork and new hire training--starting with OSHA and HIPAA? In this episode, the Divas examine best practices for effectively onboarding new team members. https://www.thecompliancedivas.com
2022-06-29
26 min
The Compliance Divas Podcast
Episode #58 The Luminaries of Infection Prevention and Control in Dentistry - Featuring John A. Molinari, PhD
We are excited to announce a new special series featuring the icons, leaders and trusted experts on all things infection prevention and control for dental professionals. Our first luminary is the one and only Dr. John Molinari, known to many dental professionals as a teacher and mentor, and who's favorite mantra is "Science - where facts matter more than opinions." https://www.thecompliancedivas.com
2022-06-22
26 min
The Compliance Divas Podcast
Episode #57 Ergonomics in Dentistry
Is your job a pain in the neck--literally? If you have ever had neck, back, or wrist issues, take a listen to this week's podcast on Ergonomics in dentistry. The Divas discuss everything from how to establish ideal posture to how glove size, lighting and loupes make a difference. https://www.thecompliancedivas.com
2022-06-15
18 min
The Compliance Divas Podcast
Episode #56 Ultrasonic Cleaners-Do’s and Don’ts to Achieve Clean Instruments
The Divas discuss tips for getting the best performance from your ultrasonictank as well as pitfalls that can damage instruments, the unit itself, and expose you to hazards. Resources include how to conduct a “Foil Test” to determine if your tank has blind spots. https://www.thecompliancedivas.com
2022-06-08
22 min
The Compliance Divas Podcast
Episode #55 I Don't Believe That! Accommodating religious beliefs in the dental office.
Has this topic ever come up in your practice or organization? In this episode, the Divas help you unravel the intricacies of accommodating religious beliefs in dental settings and shed some light on practical ways to approach this topic. https://www.thecompliancedivas.com
2022-06-01
20 min
The Compliance Divas Podcast
Episode #54 Special Podcast: California Edition: CAL/OSHA’s Newly Revised Emergency Temporary Standard and Dentistry
The California OSHA Emergency Temporary Standard for COVID-19 prevention has been revised AGAIN! Dental offices are considered high risk settings and must comply with both the May 6, 2022 revision of the CAL/OSHA Emergency Temporary Standard and California Department of Public Health orders. The Divas review how to comply with the updates to keep your team safe. https://www.thecompliancedivas.com
2022-05-21
21 min
The Compliance Divas Podcast
Episode #53 Weed at Work: Navigating Marijuana Use in Your Practice
The marijuana laws in each state have different. Understanding whether you can prohibit its use in the office or conduct drug screening is critical. The Divas discuss these issues and more as it relates to weed at work. https://www.thecompliancedivas.com
2022-05-13
12 min
The Compliance Divas Podcast
Episode #52 Not All PPE is Created Equal
How do you evaluate PPE in your practice? Is it by trial and error or pricing? In this episode the Divas share tips for selecting PPE to protect the clinical team and be compliant. Be as safe as possible through proper PPE selection. https://www.thecompliancedivas.com
2022-04-27
20 min
The Compliance Divas Podcast
Episode #51 Ouch I Just Got Stuck - Now What Do I Do?
NIOSH estimates that 600,000 to 800,000 needlestick injuries occur each year in the health care settings. The Dentists Insurance Company (TDIC) states that needlesticks are the number one type of injury that occurs in a dental office. When an exposure incident occurs, immediate action must be taken to expedite medical treatment for the exposed employee to prevent infection transmission. If you get stuck, do you know exactly what to do? In this episode the DIVAS walk through the steps. https://www.thecompliancedivas.com
2022-04-20
23 min
The Compliance Divas Podcast
Episode #50 What Dentistry Needs to Know About Human Trafficking Featuring Debra Nash
This week the Divas discuss a difficult topic that all dental professionals need to know about. While human trafficking is not an easy subject to discuss, it's critical to know the signs of a patient who may need your help. Learn from this week's guest expert, Debra Engelhardt Nash how you can help a patient in need. https://www.thecompliancedivas.com
2022-04-06
28 min
The Compliance Divas Podcast
Episode #49 Don't Fall Prey to Malicious Email!
Did you know that ransomware is up 600% since COVID and the most common way for cyber criminals to hack your network is through email that contains ransomware? Listen to this episode of the Compliance Divas and learn some valuable tips to protect your patients and your practice. https://www.thecompliancedivas.com
2022-03-30
18 min
The Compliance Divas Podcast
Episode #48 CDC Updates Masking Recommendations Based on Incidence of COVID-19 Cases
The CDC has once again updated its guidance on masking for the public and those entering health care facilities. This episode discusses what those new recommendations are and how they apply to your dental practice. https://www.thecompliancedivas.com
2022-03-23
13 min
The Compliance Divas Podcast
Episode #47 If a Boil Water Advisory is Issued, Would Your Office be Prepared?
Although boil water advisories are not a common occurrence, dental office must be prepared to follow CDC protocols for safe water use for treatment and hand hygiene during the advisory. https://www.thecompliancedivas.com
2022-03-16
13 min
The Compliance Divas Podcast
Episode #46 Dental Assistants Recognition Week: Learn How to Get Certified in Dental Infection Prevention and Control
In this special podcast the Divas celebrate Dental Assistants Recognition Week by providing information and tips on how access resources on Infection Control and how to become Certified in Dental Infection Prevention and Control https://www.thecompliancedivas.com
2022-03-07
20 min
The Compliance Divas Podcast
Episode #45 OSHA Fines: Could this be your office?
In this episode, the Divas talk about various OSHA Standards and some of their requirements. Take away tips and suggestions that may save your practice thousands of dollars if you have an unannounced OSHA inspection. https://www.thecompliancedivas.com
2022-03-02
29 min
The Compliance Divas Podcast
Episode #44 OSHA-Required Emergency Action Plans & Procedures
https://www.thecompliancedivas.com
2022-02-23
31 min
The Compliance Divas Podcast
Episode #43 CDC February 2, 2022 Updates for Healthcare
In keeping abreast of the ongoing COVID-19 changes, the CDC updated its Interim Guidelines for Infection Prevention and Control Recommendations for Healthcare Personnel During the Coronavirus Disease 2019 Pandemic. Listen to this episode to learn what's new and what we should still be doing in our practices. https://www.thecompliancedivas.com
2022-02-16
22 min
The Compliance Divas Podcast
Episode #42 HIPAA: Patient Rights to Access Records
The HIPAA Privacy Rule grants patient's the right to access their records. This law has been in effect since 2003; however, there is still a great deal of confusion about releasing records to patients. In this episode, the Divas discuss what an office may or may not do when it comes to releasing records to patients. https://www.thecompliancedivas.com
2022-02-02
28 min
The Compliance Divas Podcast
Does the No Surprises Act Apply to Your Dental Practice?
You may be aware that the No Surprises Act went into effect January 1, 2022. But if you are still wondering what it's all about and whether it applies to your practice or facility, then check out this week's episode!
2022-02-02
15 min
The Compliance Divas Podcast
Episode #41 Influenza vs. the COVID-19 Pandemic
https://www.thecompliancedivas.com
2022-01-26
18 min
The Compliance Divas Podcast
Episode #40 Update to the CDC Guidance on Respiratory Protection and Work Restrictions
The CDC recently updated its guidance on masks and respirators, due to the increased transmissibility of the Omicron variant of COVID-19. In addition, the CDC updated its guidance on work restrictions for health care workers who are exposed to or test positive for COVID-19. This information is current as of 1/14/2022. https://www.thecompliancedivas.com
2022-01-19
23 min
The Compliance Divas Podcast
Episode #39 Help! OSHA is Here!
What would you do if OSHA showed up at your office? How would you respond? In this episode, the Divas discuss what to expect during an OSHA inspection and importantly what to do or not do while inspector is onsite. https://www.thecompliancedivas.com
2022-01-12
28 min
The Compliance Divas Podcast
Episode #38 Dirty Exam Gloves and Faulty PPE
During the COVID 19 pandemic the demand and prices for gloves, disposable gowns and N95 respirators skyrocketed. Unfortunately, unscrupulous companies sold substandard PPE, even dirty, used, bloodstained gloves. The Divas discuss how to detect faulty PPE and avoid being a victim of PPE scams. https://www.thecompliancedivas.com
2022-01-05
27 min
The Compliance Divas Podcast
Episode #37 Managing Compliance in Multi-Locations and DSO
DSO and multi-site dental offices face unique challenges in managing compliance. In this episode, the Divas discuss policy management, the importance of having designated safety coordinators and regularly scheduled meetings. If you work in or planning to develop multi-locations, don't miss this episode! https://www.thecompliancedivas.com
2021-12-27
27 min
The Compliance Divas Podcast
Episode #36 Executive Director, Michelle Lee Speaks about OSAP
Michelle Lee, Executive Director OSAP joins the Divas to discuss what OSAP is and what it offers the dental community. Kick off the New Year by kicking up your infection control knowledge a notch or two. https://www.thecompliancedivas.com
2021-12-20
28 min
The Compliance Divas Podcast
Episode #35 Everything You Need to Know about Hand Hygiene
Hand hygiene (HH) is a simple task that we perform all day long--or is it? In this episode the Divas review and reveal the basics of HH along with some little known facts and reminders. https://www.thecompliancedivas.com
2021-12-15
37 min
The Compliance Divas Podcast
Episode #34 Special Edition Podcast – Update on SARS-CoV-2 Variants
The new Omicron variant of the SARS-CoV-2 virus is receiving a great deal of media attention, especially since it has now been identified in the U.S. Public health officials are calling Omicron a Variant of Concern and emphasizing that there is much that is still unknown about this variant. In the meantime, the Delta variant, about which much is known, continues to spread at very high levels in some areas of the country. https://www.thecompliancedivas.com
2021-12-08
15 min
The Compliance Divas Podcast
Episode #33 New Technology for Improving Air Quality in Dental Settings
In this episode, the Divas welcome Dr. Don Cohen to discuss the air we breathe in dental settings and how to improve the air quality. The Divas delve into a new technology of air purification with Dr. Cohen. So whether you already have air purification devices or not, check out this updated technology. https://www.thecompliancedivas.com
2021-12-01
30 min
The Compliance Divas Podcast
Episode #32 OSHA's Emergency Temporary Standard #2 and Mandates
On November 4, 2021 OSHA issued Emergency Temporary Standard #2. In this episode, the Divas provide an overview of this standard and what dentistry might expect. https://www.thecompliancedivas.com
2021-11-24
20 min
The Compliance Divas Podcast
Episode #31 Cyber Security: It's More than HIPAA
In this episode, the Divas welcome cyber security experts Debi Carr and Amy Wood who specialize in dentistry. In a time where ransomware is as rampant as COVID-19, you can't afford to miss this podcast! https://www.thecompliancedivas.com
2021-11-15
29 min
The Compliance Divas Podcast
Episode #30 CDC Training Infection Prevention Training Courses
In this episode, the Divas are excited to share the new CDC Infection Prevention and Control training course for dental settings. The course is titled, "Building the Safest Visit." Through a partnership with OSAP (Organization for Safety Aespsis and Prevention) the CDC course offers three free CE credits. https://www.thecompliancedivas.com
2021-11-08
25 min
The Compliance Divas Podcast
Episode #29 Special Edition: Calif Dentists Now Allowed to Conduct In Office Rapid COVID-19 Tests
In this special California podcast, the Divas talk about the new law allowing dentists to administer Rapid COVID-19 testing. In addition, the Divas address where dentists can find step by step instructions for obtaining testing licensure, types of rapid tests, reporting obligations, and testing dental team members. https://www.thecompliancedivas.com
2021-11-03
25 min
The Compliance Divas Podcast
Episode #28 Sharps Disposal Systems Made Easy
"In this episode, the Divas are joined by special guest Jim Panigall from WCM, Inc. known for their Wastewise® products. Learn more about a qualified alternative for disposing of your sharps. https://www.thecompliancedivas.com
2021-11-01
33 min
The Compliance Divas Podcast
Episode #27 Why Conducting a Security Assessment Matters
Part of the overall compliance requirements for a dental practice includes HIPAA compliance. One key component of HIPAA compliance is conducting a security assessment or analysis. Listen in as the Divas discuss the components of a credible security assessment and what to do with the results once you've conducted the assessment. https://www.thecompliancedivas.com
2021-10-27
22 min
The Compliance Divas Podcast
Episode #26 The Human Side of HR During a Pandemic
Staffing the Dental Practice properly is a top priority. Whether your practice is hiring, firing, shuffling job descriptions, or interviewing for new team members, learn the dos and don'ts. Bringing on new employees shouldn't be done on the fly. The Divas welcome Adrienne Twigg, HR expert and co-owner of Bent Ericksen and Associates to discuss hiring changing trends and issues during the pandemic. https://www.thecompliancedivas.com
2021-10-20
26 min
The Compliance Divas Podcast
Episode #25 HIPAA: Business Associate Agreements
Knowing you has access to your patient's data is not only mission critical for your practice, it's required by HIPAA. In this episode, the Divas discuss how to identify business associates in your practice along with the significance of a Business Associate Agreement. Make no mistake, this aspect of HIPAA compliance plays an important role in protecting your patients' protected health information. https://www.thecompliancedivas.com
2021-10-11
29 min
The Compliance Divas Podcast
Episode #24 Uh Oh! I just stuck myself!
Have you ever uttered the words, "Uh Oh! I just stuck myself!"? Or perhaps you've experienced a splash to your eyes? OSHA's Bloodborne Pathogens Standard outlines how occupational exposure to blood or other potentially infectious materials, such as saliva must be handled. The Divas review that protocol to help ensure you'll be prepared if you experience an occupational exposure. https://www.thecompliancedivas.com
2021-10-04
30 min
The Compliance Divas Podcast
Episode #23 Breaking News: CDC September 10, 2021 Updates Part 2
In this follow up episode, the Divas further discuss the CDC's September 10, 2021 updates and what this means for your practice. This episode in conjunction with Part 1 will assist you in implementing the latest requirements so you can maintain a safe environment for your dental team and patients alike. https://www.thecompliancedivas.com
2021-09-29
28 min
The Compliance Divas Podcast
Episode #22 Breaking News: CDC September 10, 2021 Updates Part 1
On September 10, 2021, the CDC released two key updates on the Interim Guidance related to SARS-CoV-2. Among other things, the CDC has archived the December 4, 2020 Interim Dental Guidelines and now includes dental with all of healthcare. Be sure to listen in and share this podcast with your dental colleagues and team members. https://www.thecompliancedivas.com
2021-09-27
30 min
The Compliance Divas Podcast
Episode #21 Dealing with Complacency & Non-Compliance in a Dental Office
Has your office ever been affected by complacency and non-compliance? Not only does it affect the overall spirit of the practice, it impacts safety and compliance with OSHA / HIPAA. In this episode, the Divas discuss tips and strategies to remove obstacles, empower and challenge team members, and celebrate wins. https://www.thecompliancedivas.com
2021-09-20
39 min
The Compliance Divas Podcast
Episode #20 Your Eyes are Priceless: Emergency Eyewash Stations
When treating patients, corrosive chemicals and debris and even splash and splatter from the patient’s oral cavity can end up in unprotected eyes. Because of this, it’s vital that an emergency eyewash station is nearby and up to OSHA’s standards. If you’re wondering if your practice even merits having one in the first place, OSHA answers you with a clear and resounding “YES”. https://www.thecompliancedivas.com
2021-09-13
25 min
The Compliance Divas Podcast
Episode #19 Why Respiratory Protection is Still Critical
If you missed this episode from earlier this year, join the Divas as they discuss OSHA’s requirement for wearing an N95 respirator mask in the presence of airborne hazards as created during aerosol generating procedures. As a bonus, you’ll learn how to conduct fit testing in your own office. https://www.thecompliancedivas.com
2021-09-08
26 min
The Compliance Divas Podcast
Episode #18 How Airflow and Suction Protect You from Viruses and Bacteria
Aerosol transmission plays a major role in spreading SARS-CoV-2, the virus that causes COVID. Dental professionals are right in the line of fire when aerosols generating procedures are performed. In this Podcast, Gaylene Baker, RDH with Monarch/Air Techniques shares strategies and tips with the Divas on how to reduce the risks of “aerosol” exposure so you can practice safely. https://www.thecompliancedivas.com
2021-08-30
43 min
The Compliance Divas Podcast
Episode #17 Managing Sharps Disposal in Your Practice
If you've never given any thought about your sharps containers, other than "out of sight, out of mind", then tune into this week's episode. The Divas discuss the required elements for secure and safe sharps disposal along with what actually can and cannot be placed in a sharps container. https://www.thecompliancedivas.com
2021-08-23
33 min
The Compliance Divas Podcast
Episode #16 OSHA Citations: Learn from Actual Dental Violations
The DIVAS share stories about OSHA’s top citations issued in dentistry. Learn what to do and what NOT to do to avoid costly citations. Find out what OSHA looks for when they conduct an audit in a dental practice and how you can be prepared. https://www.thecompliancedivas.com
2021-08-17
35 min
The Compliance Divas Podcast
Episode #15 CDC Updates Mask Requirements
The CDC recently changed its mask recommendations (again) and it is causing confusion as the recommendations seem to be flip-flopping. If you are wondering whether the requirements are different for vaccinated and unvaccinated individuals, what to tell patients, or if employers can require employees to be vaccinated, don't miss this episode! https://www.thecompliancedivas.com
2021-08-09
31 min
The Compliance Divas Podcast
Episode #14 Special Edition: California COVID-19 Vaccination for Health Care Workers
The California Public Health Department Officer issued an order requiring all health care workers to either show proof of full vaccination against COVID-19 or be tested weekly. This order includes dental workers, front office admin team and dentists. Tune into this special California edition Podcast as the Divas discuss the story behind the story. https://www.thecompliancedivas.com
2021-08-08
32 min
The Compliance Divas Podcast
Episode #13 HIPAA Security and Issues Dental Offices Face
With alarming magnitude of today's ransomware issues, do you ever wonder if your network is as secure as it should be? The safety and security of your practice and patient data hinges on the quality of your cybersecurity protocols. In addition, effective team training and working with qualified business associates who understand their legal obligations under the law are also critical. Join the Divas for this informative conversation about protecting your practice and your patients! https://www.thecompliancedivas.com
2021-08-04
34 min
The Compliance Divas Podcast
Episode #12 Eye Opening Tips for Eye Safety in Dentistry
In the dental setting we encounter hazards such as flying debris, chemicals, blood, other potentially infectious material, and potentially harmful light emissions from curing lights and lasers. As a result, eye injuries occur that could have been prevented with the proper selection and use of eye and face protection. This podcast covers OSHA, CDC, and ANSI standards for eye/face protection and serves as a great reminder to protect the eyes of dental workers and patients. https://www.thecompliancedivas.com
2021-07-28
28 min
The Compliance Divas Podcast
Episode #11 You Can Think Your Dental Unit Water is Safe or You Can KNOW It!
Have you ever wondered how safe your Dental Unit Water is? Unless treated, dental unit water can become highly colonized with bacteria, which presents health hazards to patients and team members alike. This podcast provides simple steps for monitoring and treating your dental unit water so you can be confident you are delivering safe and compliant dental care. https://www.thecompliancedivas.com
2021-07-21
29 min
The Compliance Divas Podcast
Episode #10 HIPAA Safe Harbor Act
The HIPAA Safe Harbor Rule was signed into law January 5, 2021. This bill requires the Department of Health and Human Services (HHS) to take into account whether a practice has had recognized cybersecurity practices in place for the past 12-months when investigating a data breach. Having adequate cybersecurity practices may result in reduced fines if you have a reportable breach. Identify some of the "must have" recognized security practices for your dental office. https://www.thecompliancedivas.com
2021-07-14
38 min
The Compliance Divas Podcast
Episode #9 Special Edition: FDA Revokes EUA for Use of KN95 Respirators
In this Special Edition, the Divas discuss the recent Food and Drug Administration's (FDA) July 6th announcement rescinding the Emergency Use Authorization (EUA) of KN95 respirators. If you are still using KN95 respirators in your practice, don't miss this episode! Listen to the Divas explain the purpose of the EUA, what masks you should be using, and what this means for your practice as well as sharing best practices for remaining compliant and safe in your practice. https://www.thecompliancedivas.com
2021-07-09
30 min
The Compliance Divas Podcast
Episode #8 FAQ on the OSHA Emergency Temporary Standard
On June 10, 2021, OSHA released its Emergency Temporary Standard for protecting workers against COVID-19. There's still confusion among dental teams about what exactly they need to do. The Divas answer these questions and recap the highlights of the ETS. https://www.thecompliancedivas.com
2021-07-07
22 min
The Compliance Divas Podcast
Episode #7 Environmental Infection Control in Dentistry
Have you ever wondered if the disinfectants you are using are effective against COVID-19? This timely podcast will identify CDC's latest infection control guidelines and how you can audit whether your product is on the EPA's N list. Stay in the know when it comes to environmental infection control so you can protect your patients and fellow team members. https://www.thecompliancedivas.com
2021-06-30
29 min
The Official OSAP Podcast
Michelle Talks with Mary Govoni, RDH, DA, MBA
On this week's episode of The Official OSAP Podcast Michelle Lee is joined by Mary Govoni, RDH, DA, MBA to talk about infection control, compliance, the importance of having an Infection Control Coordinator in your office and Mary’s new podcast, Compliance Divas! Episode Highlights: Mary’s Background Covid-19 Vaccine Infection Control Coordinator Podcast: Compliance Divas Quotes: “I have found I really like working from home.” “I wish we could get closer to 100% of our dental team members being vaccinated.” “In dentist...
2021-06-25
23 min
The Compliance Divas Podcast
Episode #6 Special Edition: California's New Emergency Temporary Standard
Last week CAL/OSHA published an Emergency Temporary Standard. This episode covers CAL/OSHA regulations surrounding vaccinated and unvaccinated employees, required training, written COVID plans, voluntary use of N95s, and the Aerosol Transmissible Disease (ATD) Standard. The Divas also discuss the confusion about continuing patient screening and adherence to wearing face-coverings. https://www.thecompliancedivas.com
2021-06-21
27 min
The Compliance Divas Podcast
Episode #5 OSHA's Emergency Temporary Standard
OSHA recently issued an Emergency Temporary Standard (ETS) pertaining to worker safety and COVID-19. Is your practice exempt? This week's podcast dives into the ETS, the parameters for exemption and other key components of this standard. https://www.thecompliancedivas.com
2021-06-16
25 min
The Compliance Divas Podcast
Episode #4 The Role of the Safety Coordinator in Dentistry
The Compliance Divas discuss the Safety Coordinator's role in a dental practice. The Divas delve into the different aspects that support this OSHA required role on the team, such as training, key responsibilities, and obstacles along with how to budget time and resources. https://www.thecompliancedivas.com
2021-06-09
26 min
The Compliance Divas Podcast
Episode #3 OSHA's Engineering and Work Practice Controls for COVID-19 Safety in Dentistry
This podcast focuses on OSHA’s requirements for engineering controls and work practice controls. OSHA requires employers to provide a workplace free from recognized hazards that are causing or likely to cause death or serious physical harm. Assessing the workplace hazards and engineering controls and work practice and implementing controls are mandatory. https://www.thecompliancedivas.com
2021-06-02
19 min
The Compliance Divas Podcast
The Role of the Safety Coordinator
The Compliance Divas discuss the Safety Coordinator's role in a dental practice. The Divas delve into the different aspects that support this OSHA required role on the team, such as training, key responsibilities, and obstacles along with how to budget time and resources.
2021-05-29
26 min
The Compliance Divas Podcast
Episode #2 Respiratory Protection for Dentistry
When an airborne hazard is present such as SAR-CoV-2, OSHA requires respiratory protection. Buying an N95 respirator is only part of the requirement. This episode explains what a respiratory protection plan is and why medical evaluation and fit testing are required. Plus, The Divas discuss how to conduct fit testing in your own office. https://www.thecompliancedivas.com
2021-05-26
26 min
The Compliance Divas Podcast
Episode #1 The Compliance Divas Inaugural Episode
Join The Compliance Divas for our inaugural episode as we bring clarity and simplicity to dental compliance. https://www.thecompliancedivas.com
2021-05-21
17 min
A Tale of Two Hygienists Podcast
A Needed HIPAA Review With Mary Govoni
Please Leave a Review! Continuing its series on Dental Infection Control Awareness month, A Tale of Two Hygienists is delving into the intricacies of HIPAA and how hygienists can work with patients to ensure that private patient information is kept confidential and easily accessible. Mary Govoni is a speaker and author who leads her own consulting firm specializing in training dental teams on infection prevention, team communication and other key areas. She's now in her 49th year of working in dentistry, having gone from being a chairside assistant to a hygienist to teaching at...
2020-09-09
1h 13
A Tale of Two Hygienists Podcast
A Needed HIPAA Review With Mary Govoni
Please Leave a Review! Continuing its series on Dental Infection Control Awareness month, A Tale of Two Hygienists is delving into the intricacies of HIPAA and how hygienists can work with patients to ensure that private patient information is kept confidential and easily accessible. Mary Govoni is a speaker and author who leads her own consulting firm specializing in training dental teams on infection prevention, team communication and other key areas. She's now in her 49th year of working in dentistry, having gone from being a chairside assistant to a hygienist to teaching at...
2020-09-09
1h 13
ZenOne Podcast
Mary Govoni OSHA/CDC Updates and What are the Options if we Run Out of Gloves/Wipes?
By many of your requests we invited Mary Govoni to the live webinar to discuss the new OSHA/CDC guidelines, requirements, and simply what's working and what our teams need to know about infection control.
2020-08-04
52 min
ZenOne Podcast
Water Line Treatment Prior to Reopening with Mary Govoni, Mike Rust and Kelly (1 CE Hour)
By many of your requests we invited Mary Govoni, Mike Rust (ProEdge Dental Lab) and Kelley (ProEdge Dental Lab)to the live webinar to discuss if your waterlines are ready for ReOpening.
2020-05-06
1h 44
ZenOne Podcast
Mary Govoni: Guidelines on how we are going to protect our patients, our staff and ourselves. Understanding the purchasing constraints of PPE
By many of your requests we invited Mary Govoni to the live webinar to discuss one thing that ALL offices are worried about - how we are going to protect our patients, our staff and ourselves. In addition, Tiger will go over how to plan to purchase most essential items before reopening the practice. Let's make sure we all come back STRONG and prepared when the big day comes!
2020-04-22
1h 07