Shows
Locked On Big 12 | Daily College Football & Basketball PodcastTRUTH: Coach Gary Patterson NOT HAPPY BYU Was Left OUT of College Football Playoff, Texas Tech EliteSelection Sunday 2025 will be remembered in Provo as the day the "Power Four" dream hit a glass ceiling. Despite a stellar 11-2 record and a run to the Big 12 Championship game, the BYU Cougars were officially left out of the 12-team College Football Playoff, finishing as the "Second Team Out" at No. 12 in the final rankings.The exclusion ignited immediate outrage, primarily due to how the committee weighted BYU’s 34-7 loss to Texas Tech in the title game. While Alabama suffered a blowout loss in the SEC Championship and remained at No. 9, BYU was penalized for th...
2025-12-1952 minLocked On Big 12 | Daily College Football & Basketball PodcastBOLD: TCU's Gary Patterson DEMANDS BYU Into College Football Playoff, Despite A Texas Tech TitleThe 11-1 BYU Cougars face a win-or-go-home scenario in the College Football Playoff (CFP) race, despite completing one of the program’s best seasons in decades. Ranked No. 11 in the penultimate CFP rankings, the committee has made it abundantly clear that an at-large bid is unlikely, placing BYU on the outside looking in behind teams with perceived superior résumés or bigger brands. For BYU, the margin for error has vanished, making their Big 12 Championship rematch against the No. 4 Texas Tech Red Raiders a de facto playoff quarterfinal.The path to the 12-team field is remarkably simp...
2025-12-0553 min
Food Scene Los AngelesLA's Hottest Tables: Sizzling Flavors, Celebrity Chefs, and Must-Try Dishes That'll Make Your Mouth Water!Food Scene Los Angeles LA’s restaurant scene is sizzling brighter than a cast iron on a chef’s expo line, so let’s jump right in. In Century City, Casa Dani is dazzling listeners with bold Mediterranean flavors from celebrated Spanish chef Dani García. Picture plump anchovies, punchy tomato bread, and paella so perfectly crisp you’ll want to snap it for your digital scrapbook—then drop your phone and dig in. Dani crafts tradition-laced classics with imaginative twists, making every bite a bridge between foodie nostalgia and cutting-edge technique.Not to be outdone, Katsuya Cen...
2025-09-0203 min
Christ Is King MinistriesLiving As Light**Living as Light** 08/24/25Many have adopted a theology built on fear, doubt, and unbelief—convinced the world is too dark and the gospel too weak—and this has allowed Satan to take back ground won by the faithful. But Christ is returning for a glorious, triumphant church walking in victory and divine authority.The Bride of Christ will be "a radiant church, without stain or wrinkle or any other blemish, but holy and blameless" (Eph 5:27)—not cowering in defeat, but purified and prepared for His coming.We are called to be "more than conque...
2025-08-251h 09
The Inner EntrepreneurCalm Under Pressure – The Warrior’s Path with Jeff Patterson 112
What if the strongest move you can make... is to yield?
In this conversation, Jeff Patterson — martial artist, meditation teacher, and author of The Yielding Warrior — shares the path to mastering calm under pressure. From the training mat to the boardroom, Jeff explains why yielding is not weakness, but the highest form of strategic power.
We explore the intersection of martial arts and meditation, and how practices like Qi Gong and Tai Chi can reshape how we show up in conflict, in leadership, and in life.
If you’ve ever been trigger...
2025-08-0522 min
The Supportive PodcastSupportive Shorts — Reframing AI ChatbotsMat answers Ita's newsletter-follow-up question: How can we frame AI chatbots as self-service tools, not worse-than-human support?Find the original newsletter here:https://email.helpscout.com/harm-joyand visit https://helpscout.com/blog/blog/reframing-as-chatbots/ for further links. Thanks Ita for the great question!
2025-07-1807 min
MumbrellacastCommbank goes big with new campaign, media mushroom sins, and Mat Baxter's take on agencyland9 July 2025
The Commonwealth Bank has the industry and consumers talking about its latest ad campaign.
But it's not just the 90-second whirlwind of a TVC featuring cars, several Matildas, and even a biplane that has captured people's attention — it's the 'Australian first' media strategy leveraging a 48-hour roadblock across BVOD.
We break down the work to answer what everyone's asking: how effective is it?
Mitsubishi Australia and creative agency Richards Rose spent serious cash to secure the rights to AC/DC’s ‘It’s a Long Way To The Top (If You Wann...
2025-07-0927 minMumbrellacastCommbank goes big with new campaign, media mushroom sins, and Mat Baxter's take on agencyland9 July 2025
The Commonwealth Bank has the industry and consumers talking about its latest ad campaign.
But it's not just the 90-second whirlwind of a TVC featuring cars, several Matildas, and even a biplane that has captured people's attention — it's the 'Australian first' media strategy leveraging a 48-hour roadblock across BVOD.
We break down the work to answer what everyone's asking: how effective is it?
Mitsubishi Australia and creative agency Richards Rose spent serious cash to secure the rights to AC/DC’s ‘It’s a Long Way To The Top (If You Wann...
2025-07-0927 min
The Supportive PodcastSupportive Shorts — Season 1 is a wrap!Season 1 of the podcast comes to an end, and Mat explores the recurring themes in classic clip-show style. Listen for a sneak peek of season 2!
2025-06-0218 minChrist Is King MinistriesJesus RevelationJesus RevelationPeople today who feel comfortable blaspheming Jesus Christ and mocking His followers do so because they think of Him only as the Lamb, but fail to understand He is returning as the Lion. Christians, you need to let them know: Jesus is not returning to explain things more thoroughly or have a counseling session with them. The Bible clearly states He is coming back with vengeance. Jesus is returning to judge and make war. (Rev 19:11-16The fear of the Lord is returning to the Church, and tha...
2025-05-051h 07
GroupCollect The PodcastEpisode 4: The Collector's Cup, Cyber Security, And The Philosophy Of SupportIn an action-packed episode of GroupCollect The Podcast, the gang discusses: Latest system updates from the month of AprilAn upcoming live Zoom Event on May 7th. REGISTER HERE: https://events.zoom.us/ev/Av-mUDzLDQaue6HnYtuX2iRBLOWInx5CWFPOr3k5ntfXc4xJis9Y~AhZWctXh0xioK6rrAkv0KvaNxucXZsrZhfeWVfkxi5JarxE9sYVDTrVeCwAdditionally, they chatted with GroupCollect CTO Eugen Miciu, and the international support guru Mat Patterson of Help Scout!
2025-04-301h 03
Happy to Help | A Customer Support PodcastHow to Build and Maintain an Effective Knowledge Base with Mat PattersonText the show!A great knowledge base can make life easier for your customers and your support team—but where do you start? In this episode, we're joined by Mat Patterson from Help Scout to talk about building helpful, well-maintained articles that can actually eliminate repetitive support questions. Whether you’re a support team of one or leading a larger team, this episode is packed with practical advice you can put to work today!Mentioned in this episode:The Supportive Podcast & BlogHelp Scout - Creating a Customer Knowledge BaseHelp Scout - Best Cust...
2025-04-0846 min
The Supportive PodcastEpisode 9 — On CommunityElevate CX founder Sarah Hatter chats with Mat (again!). This time, she shares her community building journey from idea to impact, revealing how in-person connections, shared wisdom, and a true sense of belonging have shaped Elevate CX into the community it is today.For the full show notes, transcript, and links: https://www.helpscout.com/resources/supportive-podcast/S1E9/
2025-03-2621 min
Joy NotesKingdom of HeavenGet ready, get ready, get ready! The Kingdom of Heaven is at hand!Mat 3:1 In those days John the Baptist came preaching in the wilderness of Judea, and saying, “Repent, for the kingdom of heaven is at hand!” NKJV
2025-03-1701 min
The Supportive PodcastEpisode 8 — Origins of SupportSarah Hatter — support veteran, community legend, and founder of ElevateCX — joins Mat to talk about the early days of SaaS support, and the human support of the future.
2025-03-0541 minJoy NotesYou've Got This!Guess what! All things are possible with the Lord. You’ve got this!Mat 19:26 But Jesus beheld them, and said unto them, With men this is impossible; but with God all things are possible. KJV
2025-03-0300 minJoy NotesThe LightLet’s light up the world with Jesus!Mat 5:16 Let your light so shine before men, that they may see your good works, and glorify your Father in heaven. NKJV
2025-02-1700 min
The Supportive PodcastEpisode 7 — Getting Started in SupportMat and a bunch of support experts share actionable tips, encouragement, and helpful advice for people new to support, those considering a support career, and even jaded veterans.For show notes, further reading, and links to our contributors, see https://www.helpscout.com/resources/supportive-podcast/S1E7/A huge thank you to everyone who contributed their wisdom to this episode!Andre Linde, Blake Crenshaw (Buzzsprout), Brian Johnson (Buzzsprout), Cameron Mitchell (Help Scout), Chrissy Chavez (Help Scout), Cody Magnusen, Connor Pendergrast (CustomerSuccess.cx), Erica Clayton, Hilary Dudek (Gamma), Jen Weaver (Tetra), Jordan Dibb, Kate...
2025-02-0720 min
The Supportive PodcastSupportive Shorts - Change for SantaIn the final Supportive Podcast of the year, Santa's dealing with change, just like the rest of us, and Mat has some thoughts and thanks as we consider 2025.
2024-12-1912 min
The Supportive PodcastEpisode 6 — Support Teams of 2028A stranger delivers a USB-C stick from the future, and Mat discovers it contains a recording of a corporate onboarding for new support staff in November of 2028. What does it all mean?
2024-12-0529 min
Couple O' NukesThe Yielding Warrior: How Martial Arts Meditation Defuse Stress, Anxiety, & ConflictSend us a textToday, I sit down with Jeff Patterson—author of The Yielding Warrior, Brazilian Jiu‑Jitsu black belt, and longtime teacher of the meditative arts—to unpack how martial arts and meditation intersect to lower stress, sharpen focus, and improve relationships. I ask Mr. Patterson to break down his “Yielding Warrior Method,” and he explains why yielding is not quitting—it’s a strategic way to guide energy with less resistance. We get practical about physical yielding on the mat, mental yielding in conversations, and emotional yielding when life throws you off center.I also press...
2024-11-2935 min
MedicinvetarnaLyssnarfrågan #21: Hur farlig är ultraprocessad mat?I somras kom larm om att ultraprocessad mat kopplas till ökad risk för demens. Men vad är egentligen ultraprocessad mat, och hur oroad ska man vara över vilken mat man stoppar i sig? Nutritionisten och forskaren Emma Patterson svarar på veckans lyssnarfråga.
2024-11-2022 min
Brian's Run PodTransform Your Running with Yoga: Insights from Expert Nicky YazbeckSend us a textCan yoga really transform your running game? Join us for an enlightening episode with yoga expert Nicky Yazbeck as we uncover the powerful intersection of yoga and running. We'll dive into how different yoga styles like Ashtanga, hot yoga, and aerial yoga can enhance your performance, flexibility, and mental resilience. Nicky shares practical tips for runners, including incorporating yoga into your routine and targeting tight hips and hamstrings with specific poses like the figure four. Plus, learn about the potential risks associated with hot yoga and why aerial yoga might just be the...
2024-10-2740 min
The Supportive PodcastPatto Presents - Epochal Growth - Customer Centricity Through Journey MappingMat's away on sabbatical, so this month we're sharing an episode of Epochal Growth, hosted by Sarah Caminiti and featuring Ben McCormack. Huge thanks to Sarah for sharing her interview with us. To hear more from Sarah on Epochal Growth, visit https://www.epochaloperations.com/epochal-growth___ In Episode 6 of Epochal Growth, host Sarah Caminiti sits down with Ben McCormack, currently a fractional executive at Boldr and a seasoned customer experience professional. Ben and Sarah take a closer look at the world of customer journey mapping and its critical role in driving customer-centricity within...
2024-10-2455 min
Men of Yoga Podcast Off the MatMen of Yoga Podcast Off The Mat: S2E6 Meet Dr Kevin in HawaiiIn this episode, our special guest is Dr Kevin Patterson in Hawaii: Psychologist, Coach, and Yogi. Dr Kevin has gone through his share of life challenges and is now helping men "pick up developmental pieces that were missed as kids." So grab some tissue, sit back, and go deep with us in this episode. Enjoy the show! Stay connected with Dr Kevin: / kevinp0816 Check out, subscribe, and stay connected with Men of Yoga: https://menofyoga.men/ / ofmenofyoga / 309610886632747 / spiritualgayru / yogibeardaddy
2024-10-2357 min
The Career StrategistEpochal Growth x The Supportive Crossover: Self-Service is the FutureText me with feedback or questions! In this special crossover episode, Sarah Caminiti teams up with Mat Patterson, host of Help Scout's The Supportive, to dive into one of the hottest topics in customer service: the future of self-service and AI. As businesses evolve, so does the way we support customers, and self-service is quickly becoming the go-to solution. But what does that mean for support teams, leadership, and customer experience?Bring a notebook and listen as Mat breaks down the critical role self-service plays in streamlining operations, enhancing customer satisfaction, and freeing up your...
2024-10-2225 minJoy NotesHolyPsa 99:9 Exalt the LORD our God, and worship at His holy hill; for the LORD our God is holy. NKJVMat 11:29 – 30 Take my yoke upon you, and learn from Me, for I am gentle and lowly in heart, and you will find rest unto your souls. For My yoke is easy, and My burden is light. NKJV
2024-10-2101 minThe Supportive PodcastSupportive Shorts — My First Customer Service JobMat describes his first customer service experience working as a paper boy. What was yours? Email thesupportive@helpscout.com to let us know.
2024-10-0902 min
The Career StrategistMastering Customer-Centric Support with Mat PattersonText me with feedback or questions! Discover the ageless principles of customer support with our special guest, Mat Patterson, the Customer Service Content Lead at Help Scout. We embark on a historical journey through the fundamentals of customer service, examining how they've endured through time while facing modern challenges. Mat digs into the transformative potential of AI in customer support, offering invaluable insights on crafting effective self-service platforms and integrating AI thoughtfully without compromising service quality.Next, we tackle the transitional phase companies experience when adopting AI tools in customer support. Learn about the common...
2024-09-2456 min
The Supportive PodcastEpisode 5 - Escape the QueueMat chats with Elyse Mankin, experienced support leader and former headband girl to talk about her experiences moving from frontline support into a leadership role. They discuss the challenges of making time to get out of the queue, Elyse's strategies for planning her time, delegation, and focus, her favourite leadership resources, and the power of yacht rock. For the full show notes, links, and further reading, see https://www.helpscout.com/resources/supportive-podcast/S1E5/
2024-09-2332 minJoy NotesThis WorldJesus, our Savior, said the following:Mat 5:16 Let your light so shine before men, that they may see your good works, and glorify your Father which is in heaven. NKJV
2024-09-0901 min
The Supportive PodcastEpisode 4 - Greatest Mistakes in Customer Service HistoryIn this episode, Mat shares stories and lessons from six examples of customer service fails throughout history — from poor quality trade goods in ancient Mesopotamia to spectacularly bad motel service in present-day Australia.
2024-08-2919 minJoy NotesPrayerDo not underestimate the power of prayer!Mat 21:22 And whatever things you ask in prayer, believing, you will receive. NKJV
2024-08-2603 minThe Supportive PodcastSupportive Shorts - Time is MoneyThe Biden/Harris White House recently announced their "Time is Money" governmentwide crackdown on customer unfriendly practices. What's it all about, and will it make any difference to real world customer experience for Americans...Mat Patterson takes a look. Here's the White House statement: https://www.whitehouse.gov/briefing-room/statements-releases/2024/08/12/fact-sheet-biden-harris-administration-launches-new-effort-to-crack-down-on-everyday-headaches-and-hassles-that-waste-americans-time-and-money/
2024-08-1503 min
Aftonbladet DailyMaten som gör dig sjukTrots att ultraprocessad mat är starkt kopplad till en rad hälsoproblem har den blivit en allt större del av vår kost. Produkterna är industriellt framställda och innehåller en mängd olika tillsatser och konstgjorda ingredienser. De är också, oftast, fyllda med socker, fett och salt och har lång hållbarhet. Forskning visar att ultraprocessad mat kan öka risken för 32 olika sjukdomar, inklusive sämre hjärnhälsa. Samtidigt omsätter den globala matindustrin enorma summor och satsar stort på marknadsföring. Vissa menar att livsmedelsföretagen gör det omöjligt för människor att göra hälso...
2024-08-0911 min
The Supportive PodcastEpisode 3 - Secrets of A Product ManagerBen Henderson — product manager, former DJ, and boot Tetris expert — chats with Mat about his role and how customer support leaders can most effectively make their case for product changes and fixes. Plus, an Aussie slang challenge!For show notes, relevant links, further reading, and a full transcript visit:https://helpscout.com/resources/supportive-podcast/S1E3/
2024-07-2625 minJoy NotesAll Things Are PossibleWe must remember what Jesus told us. . .Mat 19:26 But Jesus beheld them, and said unto them, With men this is impossible; but with God all things are possible. NKJV
2024-07-1501 min
The Supportive PodcastEpisode 2: Self-Service is the Future of Online SupportSelf-service technology ancient and modern, a German monk, and Shawna explains Gross Margin in this episode of The Supportive Podcast. For show notes, transcript and further reading: https://www.helpscout.com/resources/supportive-podcast/S1E2/Mat makes the claim that the future of online support is self-service. More specifically: elf-service driven by customers, delivered by AI and designed, monitored, and crafted by people is the way most customers will be helped, most of the time. Evidence for that claim:Self-service first is the only practical option for very large companies like Google.
2024-06-1916 min
Talkshow i P1Vem är en turist? / Så dåligt är det med ultraprocessad mat / Elefanter ger varandra namn / Att jobba efter 70Hur är man egentligen en bra turist? Är ultraprocessad mat alltid dålig för oss? Dessutom: Elefantsnack och sommarjobb som 75-åring. Lyssna på alla avsnitt i Sveriges Radios app. Turismen har hamnat under lupp efter att lokalbor i Mallorca gått ut i protest mot massturismen på ön. Johanna Danielsson, ansvarig för resor och turism vid Kairos Future, hjälper oss att att reda ut frågan: vad, eller vem, är en turist? Vi pratar även med Axel Kronholm, vår korrespondent i Bangkok, och Love Lyssarides, vår korrespondent med ungt perspektiv, om s...
2024-06-1354 minThe Supportive PodcastSupportive Shorts - The AI-First BandwagonIn this in-between non-episode, Mat talks about why Help Scout is not an AI-first company.
2024-06-1204 minJoy NotesWake Up EverybodyWake up, get up, time is a wastin’ and the harvest cries for our help!Mat 24:44 Therefore be ye also ready: for in such an hour as ye think not the Son of man cometh. KJV
2024-05-2701 min
Mat Memories From Madison Square GardenEpisode 31 - May 20th 1974 with SPECIAL GUEST George NapolitanoHere is Episode 31 of Mat Memories from Madison Square Garden. A very special episode with a roundtable of former Ring of Honor owner Cary Silkin, Hall of Fame Writer/Photographer George Napolitano and John Arezzi discuss a wide variety of topics from back in the day! Moderated by Tim Puttre.WWWF @ New York City, NY – Madison Square Garden – Monday night May 20, 1974 Bell time 8:30 pm attendance (17,103) about 4,000 fans away from a sell-out Larry Zbyszko defeated Mike Conrad at 8:35 Jose Gonzalez defeated Capt. Lou Albano at 14:20 Dean Ho defeated Tony Altimore at 13:01 Pedro Morales defeated Johnny Rodz at 10:29 Chief Jay...
2024-05-231h 11
The Supportive PodcastEpisode 1: AI and the Future of Support TeamsAI and the future of support teams, 3 truly terrible predictions, several action items for support leaders, and Shawna explains the Rule of 40. https://www.helpscout.com/resources/supportive-podcast/S1E1/3 terrible predictions from history:Mail delivery by rocketAutomation will make a second job as socially unacceptable as bigamySteve Ballmer: iPhone has “no chance” of gaining significant market share2 people to follow in AI:Ethan MollickGenevieve BellMat's predictions for the impact of AI on customer service team structure.Self-service will be centralLower cost-per-interaction means new business models for supportCustomer support QA w...
2024-05-0217 min
Mat Memories From Madison Square GardenEpisode 28 - March 4th 1974 Bruno Sammartino vs. Nikolai VolkoffHere is Epsisode 28 of Mat Memories From Madison Square Garden, reviewing the house show I attended at the Mecca of all arenas on March 4th, 1974.WWWF @ New York City, NY – Madison Square Garden – Monday Night March 4, 1974 bell time 8:30pm (22,091; sell out)The scheduled bout between Don Leo Jonathan and Ed Sullivan did not take placeDonna Christianello & Women’s Champion the Fabulous Moolah defeated Peggy Patterson & Barbi Dahl in a Best 2 out of 3 falls matchMr. Fuji defeated Johnny Rodz at 10:14Prof. Toru Tanaka defeated Jose Gonzalez at 8:59Chief...
2024-03-0547 minJoy NotesKeysWake up Everyone, we have the keys!!!Mat 16:19 And I will give unto thee the keys of the kingdom of heaven: and whatsoever thou shalt bind on earth shall be bound in heaven: and whatsoever thou shalt loose on earth shall be loosed in heaven. NKJV
2024-02-1200 min
Audio Articles"Can Christians Do Yoga?" by Alli PattersonEver thought about whether Happy Baby, Half-Moon, Rag Doll, and Gorilla were consistent with your faith? Yoga has many contexts, many types of instructors, and people who practice it for all different reasons—with that in mind, should it be OK for a Christian to practice yoga? Crossroads Teaching Pastor Alli Patterson gives us insight based on her own experience in the church and on the yoga mat.
Read the full-length article here.
Find more articles from Alli Patterson here.
2024-02-0909 min
The Spiritually Active PodcastEp. 2 - Becoming a High Rise Being: What It Means to Heal and Grow In Your Spiritual Practices with Psychospiritual Coach Dr. Kevin PattersonMy guest this week is Dr. Kevin Patterson. He is a Psychospiritual Coach based in Hawaii, with extensive expertise in Humanistic and Organizational Psychology. He is dedicated to guiding humans on a transformative journey of self-discovery and personal growth. Through his coaching, Kevin merges western psychology practices with eastern spirituality to create a unique and holistic approach to integrating mind, body, and spirit practices into everyday life. Aside from being a Psychologist, he is a certified executive coach, yoga instructor, meditation teacher, breathwork coach, reiki facilitator, and soul reconnection guide. In this episode we discuss: ...
2023-10-021h 16
Mat Memories From Madison Square GardenMat Memories From Madison Square GardenOn this 21st episode of Mat Memories from Madison Square Garden, Tim and I review the June 30th, 1973 show at the Mecca of all arenas, Madison Sq. Garden. An enjoyable look back at wrestling from the Garden!WWWF @ New York City, NY - Madison Square Garden - June 30, 1973 (20,987)Televised on HBO - featured Vince McMahon on commentary:Blackjack Lanza defeated Lee Wong via submission with the claw at 5:05Prof. Toru Tanaka pinned El Olympico with a chop to the throat at 9:34Gorilla Monsoon defeated Lou Albano via count-out at 2:58 a...
2023-07-2052 min
AGT Time Pod - America's Got Talent FancastAmerica's Got Talent | Mat Franco RewatchableCody and the Jack of All Pods, AGT Commenter, break down the 7 performances of America's Got Talent Season 9 winner, Mat Franco. Is there an international conversion rate for the number of cards in a deck? How big is the state of Rhode Island? Also, RIP Jerry Springer. Contact Information Facebook | Twitter | Instagram | Email About AGT Time Podcast AGT Time Podcast is a weekly podcast covering the hit NBC talent competition America's Got Talent. The hosts, Cody Patterson & Jay Bock recap each episode during the regular season. We do rewatch older seasons during...
2023-05-082h 21
Mat Memories From Madison Square GardenMat Memories From Madison Square GardenWWWF @ New York City, NY - Madison Square Garden – Monday Night February 26, 1973 Bell time 8:30 pm (22,098) Plus 2 from Jan 15thshow another selloutSusan Green & Lily Thomas defeated Peggy Patterson & Paula Kaye at 18:12 in a Best 2 out of 3 falls matchTony Garea defeated Mike Conrad at 15:05Mike Graham defeated Joe Turco at 5:42Terry Funk defeated Chuck Richards (sub. for Eddie Graham) at 10:55AWA World Champion Verne Gagne defeated Eddie Graham (sub. for Ray Stevens) at 14:35 (Graham's last MSG appearance)WWWF World Champion Pedro Morales pinned King Curtis at 5:37...
2023-02-271h 00
The Only One Business ShowS4e8 The Getting Online Customer Service Right Edition with Mat PattersonJames chats with Mat Patterson who began his career as a web designer, in the days when every web page had a grey background.
He worked as an in house designer for companies including the Australian Stock Exchange and Booking.com, and did freelance web design for companies in Australia and the UK.
Anticipating the rise of self-service web design tools, Mat switched careers to become the first customer service team member for Campaign Monitor, an email service provider started in Sydney, Australia.
As he grew that function to a global team of 27, Mat began blogging and speaking about online c...
2022-09-0139 min
First and Framerates ShowEp. 310 Atlanta Falcons In Shambles? Patterson Signing Saves Wild WeekendIn this episode we discuss a WILD Weekend for the Atlanta Falcons and the Deshaun Watson Sweepstakes. Now there's rumors that Mat Ryan wants a new 3-year deal. Can and should the Falcons Front Office go with it? Should they speed up the inevitable and move on from Ryan? Also we discuss the free agent signings and see if the Falcons are in shambles as some claim.
Twitter: @VFBaller
Rumble Link: https://rumble.com/c/c-1395352
Discord: https://discord.gg/Fpu8Fta
CashApp: $VFBaller20
Patreon: https://www.patreon.com/firstnframerates?fan_landing=true
Paypal: https://www.paypal.
2022-03-2124 min
Sober EdgePursuing Your Wildest Dreams with Sober Yoga Girl Alex McRobertsThe Sober Nutritionist meets Sober Yoga Girl! Alex and I discuss the courage it took to move abroad at a young age, the physic who changed everything and how the yoga mat is a metaphor for life. When Alex became sober in 2019, yoga played a key role in her sober journey. In 2020, Alex founded the Mindful Life Practice Community and Sober Curious Yoga, an online yoga community with participants from all over the world who are changing their relationship with alcohol using mindfulness techniques such as yoga, meditation, community and journaling. Find the Full Shownotes H...
2022-01-2643 min
Intangible AlbertaSasquatches and Sow BugsWhat do Sasquatch and sow bugs have in common? What would it take for a Sasquatch sighting to be considered a scientific discovery? How do curators identify creatures from a blurry photo?Find out on the newest episode of Intangible Alberta, the podcast where we explore Alberta’s stories that can’t be told from within a display case.In this episode, Mat chats with RAM Live Animals Supervisor (and unofficial Sasquatch expert), Pete Heule about unexpected isopods discovered in Rat’s Nest Cave, and what they can tell us about crypto...
2021-10-201h 02
The Remote Work Tribe PodcastThe Remote Work Tribe Podcast: Mat PattersonOn this episode of the Remote Work Tribe podcast, we are chatting with Mat Patterson who is the Customer Service Evangelist at Help Scout. Mat truly believes that great customer service comes out of a culture of valuing customers and the customer service team. If your team is happy, and your customers are happy, revenue will follow. In this episode, we discuss: What is humanity’s oldest complaint and what it says about customer service. (1:40)Mindset shift in the customer service industry in remote times. (03:30)How to collaborate in remote work settings. (05:40)Whe...
2021-09-3025 min
Matt DawsonTranscend Episode 144 - Anjunabeats Tribute Set 2021 Part 3Here is Part 3 of my 3 Part 2021 Anjunabeats Tribute Sets
Tracklist:
1. Sunny Lax - Contrast (Original Mix)
2. Mat Zo - The Fractal Universe (Original Mix)
3. Mat Zo - Synapse Dynamics (Arty Remix)
4. Dan Stone and Nitrous Oxide - Nautica (Original Mix)
5. Mat Zo - Moonset (Allende Remix)
6. Arty - Twilight Tonight (Arty Remode)
7. ALPHA 9 - Bliss (Club Mix)
8. Above & Beyond - Far From In Love (Oliver Smith Late Night Dub)
9. Maor Levi and Ilan Bluestone - On Our Own (Original Mix)
10. Above & Beyond - Anjunabeach (Original Mix)
11. Mat Zo - Nuclear Fusion (Original Mix)
12. Arty - Rush (Original Mix)
13. Nitrous Oxide...
2021-09-123h 06
New Life PattersonWould you like to get well?Series: Questions
Sermon Title: Would you like to get well?
Brian Benton: Turlock
Tommy McKiernan: Patterson
Main Passage: John 5:1-11 (NLT)
Afterward Jesus returned to Jerusalem for one of the Jewish holy days. Inside the city, near the Sheep Gate, was the pool of Bethesda, with five covered porches. Crowds of sick people—blind, lame, or paralyzed—lay on the porches. One of the men lying there had been sick for thirty-eight years. When Jesus saw him and knew he had been ill for a long time, he asked him...
2021-07-1833 min
New Life TurlockWould you like to get well?Series: Questions
Sermon Title: Would you like to get well?
Brian Benton: Turlock
Tommy McKiernan: Patterson
Main Passage: John 5:1-11 (NLT)
Afterward Jesus returned to Jerusalem for one of the Jewish holy days. Inside the city, near the Sheep Gate, was the pool of Bethesda, with five covered porches. Crowds of sick people—blind, lame, or paralyzed—lay on the porches. One of the men lying there had been sick for thirty-eight years. When Jesus saw him and knew he had been ill for a long time, he asked him...
2021-07-1833 min
The Dragon KidsCreating KidsThe Dragon Kids teach words in Mandarin pertaining to surrogacy and interview a NY couple who had to go through surrogacy in another state because it was illegal in New York until February 15, 2021. The Dragon Kids are Angelo Chen, Zoe Jiang, Becky Liu, Si Chen Xu, and Leo Yu, 7th graders at PS 126/MAT in NYC, and Amanda Chen and Joyce Jiang, high school mentors from School of the Future. The Dragon Kids were all once English language learners and students of Ms. Patterson, who teaches ENL at PS 126/MAT.
Original music by Angelo Chen, 7th grade, PS 126/MAT.
V...
2021-05-3108 min
AniMat's Crazy Cartoon CastKamping KalamityToday's episode includes: • Nickelodeon released the preview of Kamp Koral • Chicago Bears' Cordarrelle Patterson said F&%K on Nickelodeon's NFL Wild Card broadcast • Netflix revealed their lineup for 2021, including their animated projects • People are freaking out over the proportions of the girl from Disney's 2016 short film Inner Workings • Screen Media Films released the trailer of Willy's Wonderland, where Nicolas Cage fights FNAF-style animatronics
2021-01-162h 05
Mat Mania PodcastEpisode 184: A Dynamite McRib to RememberIt’s Mat Mania! More importantly, it’s Stiiiiiinnnng! A Very AEW Heavy episode followed a super AEW, NXT WarGames, and Neo dies by a McRib. We were also blessed by Noveliss
to give us his amazing insight on the world of professional wrestling.
Mat Manics please share your Put Overs and ART on social media. Please be sure to use
the hashtag #PutOvers & #MatManiac:
Neoecks: Industry - HBO
Teek_Hall: Fatman - Movie
Mega Ran: Solar Powered Christmas Lights
Noveliss: Mandalorian
Rok: Ahsoka Tano - Rosario Dawson
RIP Pat Patterson
Snack of the Week: Rosa...
2020-12-041h 46
The Steel Cage Podcast NetworkMat Mania Podcast 184: A Dynamite McRib to RememberIt’s Mat Mania! More importantly, it’s Stiiiiiinnnng! A Very AEW Heavy episode followed a super AEW, NXT WarGames, and Neo dies by a McRib. We were also blessed by Noveliss to give us his amazing insight on the world of professional wrestling. Mat Manics please share your Put Overs and ART on social media.
Please be sure to use the hashtag #PutOvers & #MatManiac:
Neoecks: Industry - HBO
Teek_Hall: Fatman - Movie
Mega Ran: Solar Powered Christmas Lights
Noveliss: Mandalorian
Rok: Ahsoka Tano - Rosario Dawson
RIP Pat Patterson
Snack of the Week: Rosario Dawson
Burial of the Week...
2020-12-041h 44
Dorkside of the Ring#37- R.I.P. Pat Patterson, NXT Wargames Preview & More!On the show this week we hit all of the segments you know and love! We reminisce about the first ever Intercontinental Champion and WWE hall of famer Pat Patterson, as news broke of his passing the morning of this recording. His in-ring career was a bit before our time, but his knowledge of the business has been passed down and can be seen in todays product for sure. Little light on the news this week, but we make up for it with a super sized segment of Whatchu Watchin?! highlighted by a glowing NXT review and a Wargames...
2020-12-031h 13
The Constant CheerleaderEpisode Twenty: Ruth PattersonEmbracing IndividualityRuth Patterson has always had a passion for music. As the lead singer of Holy Moly and The Crackers she's played some of the biggest stages in the UK and across Europe. On top of that 2020 has seen her get the opportunity to work as an artist-in-residence at The Sage in Gateshead.And as an ambassador for Attitude Is Everything, she also uses her own experiences to help improve access to the music industry for deaf and disabled people.In the season two finale join her for 30minutes of Mat Talk...
2020-10-2727 min
Every Coach Needs A Coach10- "Love the process of getting better" Dr. Coach Mat Parker ⚾️ Challenger Little LeagueIn this episode we talk to Dr. Mat Parker of Parker Physio in Encinitas, California, who has been coaching little league baseball for children with special needs for 3 years. Dr. Mat offers insight into
How to improve and maintain high levels of communication between players and parents, and the crucial role this plays into ensuring the players have a great experience and have fun.
The virtue of patience in dealing with athletes, especially those who have special needs, and how empathy and understanding make him a better coach and physical therapist
Establishing and maintaining a culture of fun, l...
2020-03-1231 min
2019-11-1011 min
Drinkin‘ Bros PodcastEpisode 499 - The Death Of al-BaghdadiRoss Patterson and Mat Best chat about the mission that killed #1 ISIS leader Abu Bakr al-Baghdadi as Mat shouts out his homies for taking him down, Mat's recent hunting trip which including killing a 400 pound Red Stag, why BRCC had a llama inside it's office strapped with .50 cals, and lastly Mat gives us 2 chapters from his audiobook "Thank You For My Service" which is in it's 9th consecutive week on the New York Times Bestsellers List.
2019-11-041h 38
Podcast Open MicPOM75: Thems That Wait "Nova"Maine Metal/Stoner Rock band Thems That Wait was formed when longtime friends and songwriting partners Craig Garland and Mat Patterson met Texan Branden Clements through a Craigslist ad in early 2017. The band’s sound has been compared to Black Sabbath, Clutch and Kyuss. Thems That Wait prides itself on being a solid live rock band that sounds as full as possible as a 3 piece with mammoth drumming by Branden Clements, true bass playing from Mat Patterson who tastefully weaves around guitarist Craig Garland’s heavy handed, memorable riffs and barbaric, guttural vocals. Following the band’s live debut...
2019-09-1719 min
Podcast Open MicPOM75 Thems That Wait "Nova"Maine Metal/Stoner Rock band Thems That Wait was formed when longtime friends and songwriting partners Craig Garland and Mat Patterson met Texan Branden Clements through a Craigslist ad in early 2017. The band’s sound has been compared to Black Sabbath, Clutch and Kyuss.
Thems That Wait prides itself on being a solid live rock band that sounds as full as possible as a 3 piece with mammoth drumming by Branden Clements, true bass playing from Mat Patterson who tastefully weaves around guitarist Craig Garland’s heavy handed, memorable riffs and barbaric, guttural vocals. Following the band’s live debu...
2019-09-1419 min
Drinkin‘ Bros PodcastEpisode 473 - A Thank You From Mat BestRoss Patterson, Mat Best, and Dan Hollaway discuss Mat's book THANK YOU FOR MY SERVICE hitting the New York Times Best Seller list, how grateful we are to the entire Drinkin' Bros community, and Mat answers all of your questions live on air.
2019-09-051h 06
Drinkin‘ Bros PodcastEpisode 466 - Mat's Book Is Finally Out Today!Mat Best, Jarred Taylor, Ross Patterson, and Dan Hollaway are live from Wilmington, NC and New York City to celebrate Mat's book release today for "Thank You For My Service". The book is currently #11 in the world and #3 in new releases, please help us get it to #1 in the world! You can buy it at book stores everywhere and Amazon!
2019-08-2053 min
Grab The Uplifting Full Audiobook Experience!Thank You for My Service by Nils Parker, Mat Best, Ross PattersonPlease visithttps://thebookvoice.com/podcasts/1/audiobook/379994to listen full audiobooks.
Title: Thank You for My Service
Author: Nils Parker, Mat Best, Ross Patterson
Narrator: Mat Best
Format: Unabridged Audiobook
Length: 7 hours 13 minutes
Release date: August 20, 2019
Ratings: Ratings of Book: 4.34 of Total 151
Ratings of Narrator: 4.85 of Total 46
Genres: Memoirs
Publisher's Summary:
NEW YORK TIMES BESTSELLER • The unapologetic, laugh-your-ass-off military memoir both vets and civilians have been waiting for, from a five-tour Army Ranger turned YouTube phenomenon and zealous advocate for veterans Members of the military’s special operations branches share a closely guarded secret: They love their jobs. They relish the oppor...
2019-08-207h 13Absorb This Sensational Full Audiobook — Perfect In The Car.Thank You for My Service by Nils Parker, Mat Best, Ross PattersonPlease visithttps://thebookvoice.com/podcasts/1/audiobook/379994to listen full audiobooks.
Title: Thank You for My Service
Author: Nils Parker, Mat Best, Ross Patterson
Narrator: Mat Best
Format: Unabridged Audiobook
Length: 7 hours 13 minutes
Release date: August 20, 2019
Ratings: Ratings of Book: 4.35 of Total 153
Ratings of Narrator: 4.85 of Total 46
Genres: Comedy, Satire & Parody
Publisher's Summary:
NEW YORK TIMES BESTSELLER • The unapologetic, laugh-your-ass-off military memoir both vets and civilians have been waiting for, from a five-tour Army Ranger turned YouTube phenomenon and zealous advocate for veterans Members of the military’s special operations branches share a closely guarded secret: They love their jobs. They relis...
2019-08-207h 13Grab the Top Full Audiobooks in Biography & Memoir, MemoirsThank You for My Service by Nils Parker, Mat Best, Ross PattersonPlease visithttps://thebookvoice.com/podcasts/1/audiobook/379994to listen full audiobooks.
Title: Thank You for My Service
Author: Nils Parker, Mat Best, Ross Patterson
Narrator: Mat Best
Format: Unabridged Audiobook
Length: 7 hours 13 minutes
Release date: August 20, 2019
Ratings: Ratings of Book: 4.34 of Total 151
Ratings of Narrator: 4.85 of Total 46
Genres: Memoirs
Publisher's Summary:
NEW YORK TIMES BESTSELLER • The unapologetic, laugh-your-ass-off military memoir both vets and civilians have been waiting for, from a five-tour Army Ranger turned YouTube phenomenon and zealous advocate for veterans Members of the military’s special operations branches share a closely guarded secret: They love their jobs. They relish the oppor...
2019-08-207h 13Grab the Top Full Audiobooks in Literature, Comedy, Satire & ParodyThank You for My Service by Nils Parker, Mat Best, Ross PattersonPlease visithttps://thebookvoice.com/podcasts/1/audiobook/379994to listen full audiobooks.
Title: Thank You for My Service
Author: Nils Parker, Mat Best, Ross Patterson
Narrator: Mat Best
Format: Unabridged Audiobook
Length: 7 hours 13 minutes
Release date: August 20, 2019
Ratings: Ratings of Book: 4.35 of Total 153
Ratings of Narrator: 4.85 of Total 46
Genres: Comedy, Satire & Parody
Publisher's Summary:
NEW YORK TIMES BESTSELLER • The unapologetic, laugh-your-ass-off military memoir both vets and civilians have been waiting for, from a five-tour Army Ranger turned YouTube phenomenon and zealous advocate for veterans Members of the military’s special operations branches share a closely guarded secret: They love their jobs. They relis...
2019-08-207h 13
Drinkin‘ Bros PodcastEpisode 456 - #PRATT4MATRoss Patterson and Mat Best discuss Mat's upcoming schedule for his book tour for "Thank For My Service", why we want Chris Pratt to play Mat in the movie, the exact science of boob jobs, and why Kelly McGillis won't be in the new Top Gun.
2019-07-2911 min
Drinkin‘ Bros PodcastEpisode 417 - Thank You For My ServiceMat Best, Ross Patterson, and Dan Hollaway discuss the long awaited debut of Mat's book "Thank You For My Service" now available for presale. Mat discusses his life and business, explaining how incredibly hard it was to get to this moment. This is a must listen for anyone who has entertained the notion of writing a book and what the real process is really like.
2019-05-021h 27
Futility ClosetThe Man-Eaters of Tsavo In 1898, two lions descended on a company of railway workers in British East Africa. For nine months they terrorized the camp, carrying off a new victim every few days, as engineer John Patterson struggled to stop them. In this week's episode of the Futility Closet podcast we'll track the "man-eaters of Tsavo" and learn what modern science has discovered about their motivations. We'll also consider more uses for two cars and puzzle over some prolific penguins. Intro: MIT drops a piano off a building every year. French architect Étienne-Louis B...
2019-03-0434 min
Kind CultureI just need to ventWe all need that person in our life that will allow us to express what’s on our heart with bias. While no one seeks to be a welcome mat and abused it’s healthy to have a great listener or to be that person allowing others to get it out of their system.
---
Send in a voice message: https://podcasters.spotify.com/pod/show/pastor-richie-patterson-iii/message
2019-01-2908 min
Mat Mania PodcastEpisode 118: Ramble RambunctiousThe boys link up with The Steel Cage Podcast to chat about the upcoming Royal Rumble weekend in our hometown of Phoenix, as well as the week in wrestling! Who’s ready to ramble?
Mat Mania is brought to you this week by THE MUSCLE HUSTLE, a fast and fun new mobile game. Add our code MEGAHUSTLE with the code STEELMUSCLES and power up your grappler with 25 Gold!
Get the game here: http://bit.ly/TMHMegaRan
Put Over:
Ran - New Super Mario Bros. U Deluxe for Nintendo Switch
Ne...
2019-01-242h 12
AGT Time Pod - America's Got Talent FancastAmerica's Got Talent: A Holiday of ChampionsThis week, Cody and Jay talk about the AGT's "A Holiday Of Champions". We go through the list of acts that included Terry Fator, AcroArmy, Jon Dorenboss, Sons Of Serendip and Silhouettes, The Professional Regurgitator, The Clairvoyants, Sal Valentinetti, and Penn and Teller, Piff, and Mat Franco. If this list of names sounds familiar, you're not wrong. It's the exact same list from the AGT Holiday special in 2016. That's right, we recapped a show that was originally aired in 2016 and replayed in 2018. We completely bought it and felt totally hoodwinked. See what we thought and how we cam...
2018-12-271h 02
Creating Space With Christine KathrynEP69: Personal Yoga Practice with Jessica Patterson In this episode, I welcome Jessica Patterson, yoga teacher and therapist, writer and educator and studio owner and sage as she shares a little bit of her wisdom around all things yoga. Jessica shares how she came to yoga as well as some significant stops along the way in her journey. She talks about the deeper aspects of a personal yoga practice, the ways in which her practice has evolved over the last 20 years, and the one thing that defines it. Jessica also shares her definition of yoga, her thoughts on the use of the word pose and posture to...
2018-10-0149 min
Drinkin‘ Bros PodcastEpisode 179 - Mat Got Married???Ross Patterson, Mat Best, and Jarred Taylor are joined by "Hot Logan" from Black Rifle Coffee to discuss... Mat getting married on the 4th of July?? Yes, it's real.
2017-07-1053 min
The Hot BoxHBP Special Interview: Jeff Patterson GlassThanks for checking out this special short interview I did with Jeff Patterson. I’m Mat Lee, and a couple of weeks ago I took a trip to Belfair Washington to check out the Jeff Glass Art studio. This is the audio from the interview I did. If you want to check out the video and … Continue reading "HBP Special Interview: Jeff Patterson Glass"
The post HBP Special Interview: Jeff Patterson Glass appeared first on HotBox.Earth.
2017-06-1900 min
Business Sidekick: LiveChat Podcast#20. Mat Patterson/HelpScout: How to Build Your First Customer Support TeamFrom this episode, you'll learn from Mat from HelpScout how to hire right people for your team and what customer service metrics are the most important.
2016-12-2200 min
Amazing Business RadioMat Patterson on How to Scale and Grow Your Customer ServiceShep Hyken interviews Help Scout’s Customer Evangelist, Mat Patterson, about the difficulties of maintaining great customer service while your company grows. While the focus is on growing companies, Mat shares some amazing tips for creating and maintaining great customer service that can be applied to any company. As an organization grows, this episode of Amazing Business Radio is more important than ever, as it can provide you with some of the answers you need to know no how to scale your customer service to keep up with the growth of your company.
Mat Patterson worked as a web de...
2016-12-1232 min