Shows
RevOpsAF The PodcastThe RevOps Archetype Matrix: Know Your SuperpowerWhat kind of RevOps operator are you — a Systems Architect, Growth Catalyst, Execution Engineer, or GTM Operator?
In this episode of the RevOpsAF Podcast, Matthew Volm sits down with Jared Barol, a seasoned RevOps and GTM leader, to break down the RevOps Archetype Matrix — a practical framework for identifying your strengths, hiring smarter, and scaling RevOps teams across every growth stage.
💡 In this episode, you’ll learn:
→ The OPS Framework: Operations, Performance, and Strategy — the 3 pillars of every great RevOps team
→ How to identify your RevOps archetype (Systems Architect...
2025-11-0731 min
RevOpsAF The PodcastRevOps Consultant Red and Green FlagsIn this fiery episode of the RevOpsAF Podcast, co-host Matthew Volm, CEO of RevOps Co-op, sits down with Camela Thompson, Head of Marketing at RevOps Co-op and longtime revenue operator, to unpack the real truth about hiring revenue operations consultants.
Camela’s been on both sides — as a consultant herself and as an operator who’s hired dozens. Together, she and Matt break down:
🚩 The red flags that signal a consultant will cause chaos, not clarity
✅ The green flags that prove they’re a true strategic partner
🧠 How to structure contrac...
2025-10-3124 min
RevOpsAF The PodcastThe Hidden Lever: Why Territory Management Defines GTM Success🎙️ In this episode of the RevOpsAF Podcast, host Matthew Volm (CEO & Founder of RevOps Co-op) sits down with Ralph Gootee, Co-founder and CEO of TigerEye, to uncover one of the most under-discussed growth levers in RevOps: territory management.
From scaling PlanGrid to a $875M acquisition by Autodesk to now building an AI-native platform for GTM intelligence, Ralph has seen firsthand how territory design can make—or break—revenue performance. He breaks down why equitable territories are the foundation of scalable growth, how politics often derail fairness, and what the next generation of AI-assisted optimization will look like...
2025-10-2437 min
RevOpsAF The PodcastPayments: a RevOps Problem in DisguiseIn this episode of the RevOpsAF podcast, host Matthew Volm sits down with Vince Chiofolo, SVP of Revenue Operations at Dash Solutions, to explore a hidden churn driver most operators overlook: payments. 💳
Nearly 50% of subscription churn is caused by failed payments—yet many revenue teams treat payments as a finance problem, not a RevOps one. Vince breaks down why payments are central to retention, NRR, and customer loyalty, and how RevOps can turn payment friction into a growth lever.
📊 What you'll learn in this episode:
↳ Why payment failures account for nearly h...
2025-10-1026 min
RevOpsAF The PodcastAI and Agents: A New Era for Revenue OperationsIn this episode of the RevOpsAF podcast, host Matthew Volm sits down with Stephen Messer, Co-Founder of Collective[i], to explore how artificial intelligence and autonomous agents are transforming the future of Revenue Operations.
🎯 What You'll Learn:
Why the traditional CRM-first tech stack is becoming obsolete
How AI replaces rigid workflows with dynamic intelligence
What forecasting looks like when people are no longer involved
How RevOps leaders can drive the shift to AI-first GTM strategies
Practical steps to start adopting AI in your organization today
💡 "Workflows were built to make your worst person average. AI is bui...
2025-06-2034 min
RevOpsAF The PodcastThe ICP Trap: Why One and Done Isn't Enough🚀 Is your ICP holding you back?
In this episode of the RevOpsAF Podcast, co-host Matthew Volm sits down with Kristina Diederich, a seasoned RevOps leader, to discuss why defining your Ideal Customer Profile (ICP) is not a one-time exercise.
🔍 What You’ll Learn in This Episode:
✅ Why most companies get ICP wrong and how to fix it
✅ How to use real customer data to refine your ICP
✅ The biggest red flags that signal it's time to update your ICP
✅ How refining ICP unlocked $500K+ in new revenue for one company
2025-03-2130 min
RevOpsAF The PodcastHiring MoneyballLooking to build a high-performing RevOps or sales team? 📈 In this episode of the RevOpsAF Podcast, co-host Matthew Volm sits down with Jeremey Donovan, Operating Advisor at Insight Partners, to discuss how applying Moneyball-style hiring strategies can help revenue teams make smarter, data-driven hiring decisions.
👉 What You’ll Learn in This Episode:
✔️ Why a candidate’s tenure in past roles is a top predictor of success
✔️ The surprising truth about whether team sports make better salespeople 🏀 ⚾
✔️ How to use data analysis to identify the best SDR, AE, and CRO candidates
✔️ The #1 mistake compani...
2025-02-1432 min
RevOpsAF The PodcastRevOps KPIs - Measuring Team EfficacyIn this episode, Matthew Volm, CEO & Co-founder of RevOps Co-op, sits down with Henry Mizel, SVP of Revenue Operations at Apollo.io, to dive deep into RevOps KPIs: how to measure team efficacy and drive strategic business outcomes.
Key Topics Covered:
✔️ What KPIs matter most in RevOps?
✔️ Structuring an effective RevOps team
✔️ Aligning revenue operations strategy with business objectives
✔️ Using OKRs and quarterly planning for better execution
✔️ Optimizing MQL conversion rates and demo flows
✔️ Measuring RevOps impact on sales, marketing, and customer success
Key Takeaw...
2025-01-3131 min
The Revenue FormulaCommunity led growth, don't do it (with Matthew Volm)Okay.. There's a few motions being covered plenty (inbound, outbound, plg etc.)But there's this other thing called community led growth that hasn't been covered a lot -- so we decided to discuss it with someone who built a succesfull community.And that's Matthew Volm, co-founder of RevOps Coop. We asked him to share, well, why you shouldn't do CLG.(00:00) - Introduction
(02:53) - How the community became a thing
(06:53) - Pivoting to Community Building
(12:34) - Challenges in Building a Community
(21:30) - Learning on the Job: The Challenges of Revenue Operations
(22:19) - The...
2025-01-0945 min
RevOps Lab#45 Building the largest RevOps community in the World - with Matthew Volm, CEO & Co-Founder at RevOps Co-opMatt Volm, CEO and Co-Founder of RevOps Co-op, joins the podcast to discuss the incredible growth of the global RevOps community. Matt shares insights into how the
community supports RevOps professionals, the challenges they face, and how RevOps Co-op fosters learning and connection among its members.
We cover:
The mission and vision behind RevOps Co-op
Scaling a global community for RevOps professionals
The role of RevOps in modern organizations
Key trends and challenges in the RevOps field
Strategies for learning and growth within the RevOps community
Matt Volm on LinkedIn: https://ww...
2024-09-1035 min
RevOpsAF The PodcastOperations for Product Led GrowthJoin co-host, Matthew Volm, and Jen Igartua, CEO of Go Nimbly. Jen shares her definition of RevOps, whether product-led can co-exist with sales-led motions, and RevOps can best support a product-led organization.
Connect with Jen on LinkedIn: https://www.linkedin.com/in/jen-igartua/
Join a community of 13K+ revenue operations professionals at revopscoop.com.
2024-09-0632 min
Modern SaaS Finance with Sage5 Things Every RevOps Pro Should Know About Finance, by Matt Volm, CEO of The RevOps Co-opMatthew Volm has created an incredible community of revenue operations leader leaders called the RevOps Co-op. Listen to the best practices they have learned from their community on how to build your revenue operations tech stack.
2024-08-2821 min
RevOpsAF The PodcastWTF is RevOpsAF?In our first episode, Camela Thompson sits down with RevOps Co-op Co-Founder and CEO, Matthew Volm, to talk through how he came up with the RevOpsAF concept.
To join the RevOps Co-op, visit: revopscoop.com
To get snarky RevOps merch, visit: https://revops-co-op-merch-store.printify.me/products
And to learn more about upcoming conferences, visit revopsaf.com
2024-08-0227 min
The RevOps ReviewKey Insights And Trends In The RevOps Community With Jeff Ignacio and Matthew VolmOur host Jeff Ignacio sits down with Matthew Volm, CEO of The RevOps Co-Op community. They discussed the upcoming trends within the RevOps space, including the shift in attention towards the post-sales side of operations and customer success. They also covered how AI will speed up processes and efficiency, especially when implementing new tools. Finally, they look at what resources revenue operators are looking for and how they can work better and faster rather than reinventing the wheel.
2024-04-1220 min
EngrenagesÉpisode 4 : le rôle d'un Revenue Ops en vente complexe - Thibault Le BivicEn vente complexe, on accorde plus d'importance à l'expertise des commerciaux et à leur intelligence relationnelle qu'aux process et aux automatisations. L'approche doit être stratégique et déroulée avec précision par toute l'équipe de vente.Pour ce 4ème épisode du Podcast Engrenages, je reçois Thibault Le Bivic, Revenue Operations Manager chez Trustpair.Après avoir passé 5 ans en tant que consultant RevOps et 2 ans chez Yousign comme Business Operations Manager, il a rejoint les équipes de Trustpair il y a presque 1 an pour déployer toute la...
2024-02-071h 29
A Slice of SaaS#8 - Matthew Volm: RevOps Community Evolution - Trends, Careers, and TriumphsWelcome to the 8th episode of 'A Slice of SaaS'! In this edition, we're thrilled to host Matthew Volm, the CEO, and Co-Founder of RevOps Co-op. We kick off the conversation with Matthew by exploring the incredible journey of building a RevOps community that he started three years ago.---Beyond traditional marketing and sales, RevOps now encompasses customer success, with a keen focus on retention and expansion as integral components of revenue strategy.Explore the prevailing trend of tech stack consolidation, where companies increasingly opt for...
2024-01-0344 min
RevOps RockstarsReshaping RevOps Through Generative AI - Hugo Robein - RevOps Rockstars - Episode # 31Joining us on today's podcast is an esteemed RevOps executive who has played a pivotal role in fostering the expansion of numerous generative AI companies. Welcome to the show, Director of Revenue Operations at Phrasee, Hugo Robein.Hugo joins hosts David Carnes and Jarin Chu to delve into the impact of generative AI in regard to the future of RevOps. Hugo shares his insights on the use cases of AI tools such as Phrasee and Chat GPT, and utilizing generative AI to create on-brand content for your company while optimizing your data with the...
2023-08-2547 min
The Startup ExecutiveBuilding World Class Digital Communities and the Importance of Perseverance (with Matthew Volm CEO and Cofounder of Atomic)Have you ever wondered what makes people successful? It's their hard work and perseverance in the face of life's challenges. Rising above failure is the first step towards a new mission and vision for success.
In this episode, Matthew Volm, the CEO and co-founder of Atomic, will inspire us to reignite our ambitions and persevere in pursuit of our goals. He will share with us his first and current startups, adding to the collection of stories from his life journey.
Matthew shares his insights on how to bounce back from any setback. He'll encourage you t...
2023-05-111h 09
Sales Nerds LiveSales Nerds Live! with Matthew Volm 008We’re big fans of the #community-led growth approach, as it creates opportunities for #sales and growth teams to build early, authentic relationships with those who fit your ICP.But immediate wins are hard to come by. Those who enter the game must be patient and consistent.Want to know how to get started and how to optimize your community experience? We turn to Matthew Volm, Founder of RevOps Co-op, a community of 7,000-plus #revops professionals, for advice. Register for the live stream below!
2023-02-2338 min
Reinventing ProfessionalsRunning Out of Time in Legal TechI spoke with Matthew Volm, the co-founder and CEO of Tali, a voice-enabled time capture software tool. We discussed the genesis of Tali, how it works, the company’s announcement that it would be closing on June 30th, what legal tech startups should know before getting into the sector, tips for sifting through the hype and maintaining focus, and what’s next for the Tali team. Listen to our interview below:
2019-05-1516 minReinventing ProfessionalsRunning Out of Time in Legal TechI spoke with Matthew Volm, the co-founder and CEO of Tali, a voice-enabled time capture software tool. We discussed the genesis of Tali, how it works, the company’s announcement that it would be closing on June 30th, what legal tech startups should know before getting into the sector, tips for sifting through the hype and maintaining focus, and what’s next for the Tali team. Listen to our interview below:
2019-05-1516 min
Reinventing ProfessionalsRunning Out of Time in Legal TechI spoke with Matthew Volm, the co-founder and CEO of Tali, a voice-enabled time capture software tool. We discussed the genesis of Tali, how it works, the company’s announcement that it would be closing on June 30th, what legal tech startups should know before getting into the sector, tips for sifting through the hype and maintaining focus, and what’s next for the Tali team.
2019-05-1416 min