Shows
AI Master GroupMax Mozgovoy: the End of Traditional UX Research?This episode features a conversation with Max Mozgovoy, co-founder of VoxDiscover, which plans to use Gen AI to interview customers for user experience (UX) research done by app developers, or for customer lifecycle research, to build customer journey maps or personas, or to identify which features to add or change for the next version of product or service. The underlying idea of VoxDiscover is to use an AI voice agent to capture customer feedback right in the app or on a website, automating the insight as well, thereby achieving a much lower cost as compared to external s...
2025-01-2524 min
Inspiring ComputingVoice AI Unleashed: A Deep Dive into Callr.AIIn this episode of inspiring computing, Max shares, how he created Callr.ai an AI caller agent called Julia, and how Julia can be integrated into phone agents, transforming people's businesses, around a practical use case of AI. Not only does Julia schedule appointments and potentially replace that first line of phone calls but could be also integrated into CRMs and completely transform the way that cells and or internal requests services, HR processes are done.Support the showSubscribe to mailing list here.
2024-10-0857 min
Mastering RetentionEp. 93: Establishing and Maintaining Good Relationships with Users.A game is only successful if you attract users and continually provide them with reasons to keep playing. In order to keep your fanbase happy and eager to play, you must be able to understand their wants and goals, and you need to know their behaviors and habits. While players will often be very eager to share their critiques, you can learn more about what a player wants through data and proper segmentation. This week on the Mastering Retention Podcast, Tom speaks with Max Mozgovoy (Director of CRM & Analytics at SegmentValue) about customer relationship management and proper user segmentation.
2022-08-3156 min
Mastering RetentionEp. 93: Establishing and Maintaining Good Relationships with Users.A game is only successful if you attract users and continually provide them with reasons to keep playing. In order to keep your fanbase happy and eager to play, you must be able to understand their wants and goals, and you need to know their behaviors and habits. While players will often be very eager to share their critiques, you can learn more about what a player wants through data and proper segmentation. This week on the Mastering Retention Podcast, Tom speaks with Max Mozgovoy (Director of CRM & Analytics at SegmentValue) about customer relationship management and proper user segmentation.
2022-08-3156 min