Shows
MedicubesPrivacy Law Reforms: Protecting Patients and Practices with Sarah BartholomeuszIn this episode of Medicubes, hosts Chris and Kim are joined by Sarah Bartholomeusz, founder and principal of You Legal, to discuss current privacy reforms and their impact on primary care practices in Australia.Providing a clear overview of the recent changes to the Privacy Act, including the introduction of the Privacy Legislation Other Amendment Act (Polar), and why it is important for practices to update their policies and systems. Key Topics:New Privacy Reforms: Sarah explains the overhaul of the Privacy Act and the need for practices to modernise their p...
2025-12-0428 min
MedicubesReinventing Patient Experience: Inside HealthEngine’s Growth with Dan StintonIn this episode of Medicubes, hosts Chris and Riwka speak with Dan Stinton, CEO and Managing Director of HealthEngine, about recent developments in Australia’s largest healthcare provider marketplace and the evolving landscape of digital health technology for medical practices.Key Points:Health Engine’s Expansion: Now servicing general practice, dental, allied specialists, and pharmacy, with more than 10,000 practices and 40,000 practitioners listed on the platform.Patient Engagement Technology: Investment in non-clinical SAS tools to support efficient front-office operations, including online bookings, automated recalls, payments, and custom forms.AI Receptionist (‘Helen’): Automates 50-65% of inbound calls in practice...
2025-11-2038 min
MedicubesPreparing Your Team for Bulk Billing Practice Incentive Program ChangesIn this episode of Medicubes, hosts Chris and Riwka are joined by Louise Riley, Bianca McCulloch, Jacob Grooby, and Alexis Mohay from the Department of Health and Aged Care to discuss the latest changes to bulk billing and the launch of the Bulk Billing Practice Incentive Program (BBPIP).The panel addresses common questions from registered practices, clarifying the practical and administrative impacts of the new incentive arrangements. Recorded live from a FAQ webinar session focused on supporting practice managers, owners, and clinical teams in understanding the changes necessary for successful implementation.Key Points:Two...
2025-11-0658 min
MedicubesThe Power of Social Prescribing: Healthy Aging with Jo WinwoodIn this episode of Medicubes, hosts Chris, Riwka, and Kim continue their conversation with Jo Winwood, focusing on social prescribing, aged care, and early intervention in primary care.Providing a clear explanation of social prescribing, its origins in the UK, and how it relates to the broader concept of holistic, person-centred care. Key Points:Social Prescribing Defined: Social prescribing involves structured conversations with patients to identify what matters to them, what may be missing from their lives, and addressing social determinants of health as part of a broader care plan.Integration i...
2025-10-3020 min
MedicubesFrom Invisibility to Empowerment: Healthy Ageing with Jo WinwoodIn this episode of Medicubes, hosts Riwka, Kim, and Chris are joined by Jo Winwood, Associate Director of Healthy Living and Ageing at Healthy North Coast. Discussing aged care in Australia, recent reforms driven by the Royal Commission, and the practical implications for general practice teams and their elderly patients.Key Points:Jo’s Background: Jo’s transition from the corporate sector into aged care and her belief in the importance of dignity, visibility, and purpose for older Australians.Gaps in Aged Care: The traditional approach often left older people feeling like passive recipients of care, rath...
2025-10-0925 min
MedicubesThe Human Side of Lung Cancer: Reducing Stigma and Screening Program with Anne FidlerIn this episode of Medicubes, hosts Riwka and Kim are joined by guest Anne Fidler to discuss Australia’s new national lung cancer screening programme and its implications for general practice.Discussing the programme’s eligibility criteria, key statistics regarding lung cancer incidence and mortality, and the stigma faced by people with a current or past history of smoking. Anne shares her personal experiences as a lung cancer patient and advocate, along with the need for supportive, non-judgemental conversations in primary care settings.Key Points:Programme Overview: Australia is set to laun...
2025-09-1830 min
MedicubesHealthy Aging Starts at 40: Muscle Health, Frailty, and Practical Tips from Bollen HealthIn this episode of Medicubes, hosts Kim and Riwka are joined by Dr Chris Bollen (Adelaide GP and Director of Bollen Health) and Jane Bollen (Primary Health Care Nurse Consultant) to discuss healthy ageing, focusing on primary care strategies for supporting muscle health, preventing frailty, and promoting independence from age 40 onwards.Exploring the importance of addressing muscle health proactively, the role of GPs and nurses in screening for pre-frailty, and practical approaches for embedding evidence-based practices in health assessments.Key Points:Frailty is not an inevitable part of ageing: Highlighting that frailty can be...
2025-09-0436 min
MedicubesBest Practice Summit 2025: Innovations, AI, and the Future of Primary CareIn this episode of Medicubes, Chris, Riwka, Kim are joined live at the Best Practice Summit 2025 by Craig Hodges (CEO, Best Practice), Janice Tan (GM of Clinical at Bupa), Steven Kaye (GP and RACGP committee member), Jaspreet Saini (GP and Chief Medical Officer, HotDoc), and Kylie Payne (CEO, Interconnect Healthcare). The panel explores the primary care landscape, with a focus on technology-enabled practice management, digital health, and the practical implications for practice managers working in Australian general practice.Key Points:Celebrating Progress: Recognising recent “bright spots” in primary care, including rapid digital transformation during COVID-19, especially the...
2025-08-2146 min
MedicubesShining a Light on the Wound Consumables Scheme with Melissa FreemanIn this episode of Medicubes, hosts Kim, Chris, and Riwka are joined by Melissa Freeman, Managing Director and Lead Nurse at Port Macquarie's Wound Care Clinic, to discuss the new National Wound Consumables Scheme. Addressing eligibility, access, training requirements, and the anticipated patient and health system benefits associated with this programme.Melissa outlines the historical context behind the scheme, highlighting the significant prevalence of chronic wounds in Australia and the considerable financial burden placed on patients and the health system. She explains the intent to fill a gap for patients who do not otherwise qualify for wound...
2025-07-2430 min
MedicubesLove Your Sister and Samuel Johnson on Bringing Precision Medicine to Every PatientIn this episode of Medicubes, hosts Riwka and Kim are joined by Samuel Johnson, Australian actor and founder of the charity “Love Your Sister”, to discuss the evolving landscape of precision medicine in cancer care and the importance of equitable access for all patients.Samuel shares his personal motivation for advocating precision medicine, detailing his late sister’s experiences with cancer and her early efforts to secure access to breakthrough treatments. Talking about the science and practice of precision medicine – formerly termed personalised treatment and targeted therapy – focusing on genomics-led approaches that match cancer treatment to an individual...
2025-07-1045 min
MedicubesThe GPCCMP Era: What’s Staying, What’s Changing, and How Allied Health Can AdaptIn this episode of Medicubes, hosts Chris, Riwka, and Kim discuss the recent changes to chronic condition management plans in general practice, with a particular focus on implications for Allied Health professionals.Outlining the transition from the previous GP Management Plan (GPMP) and Team Care Arrangement (TCA) system to the new, single GP Chronic Condition Management Plan (GPCCMP). These changes, effective from 1 July, are designed to simplify processes for general practice and allied health providers alike. They also address the practical consequences of these changes, referrals, compliance requirements, billing, and ongoing communication between GPs and Allied Health.
2025-07-0433 minMedicubesCDM to GPCCMP: Breaking Down the Big Changes in Care PlanningIn this episode of Medicubes, hosts Riwka, Kim, and Chris outline the upcoming changes to chronic disease management and care planning in general practice, focusing on the shift from the traditional CDM (Chronic Disease Management) items to the new GPCCMP (General Practice Chronic Condition Management Plan) items effective 1st July.They target primary care Practice Managers and team members preparing for these changes, summarising implications for workflows, patient eligibility, and Medicare billing.Key Points:Transition to New Item Numbers:From 1st July 2025, existing MBS CDM items (721, 723, 732) will be replaced by new GPCCMP...
2025-06-1233 min
MedicubesDigital Health Festival 2025: AI, Innovation, and the Future of Healthcare WorkflowsIn this episode of Medicubes, hosts Chris and Riwka bring listeners the latest developments from the Digital Health Festival 2025. Speaking with a range of industry representatives. Sharing current trends and practical considerations for practice managers navigating the evolving digital health environment.They note the vast increase in vendors offering AI solutions. Practice managers are advised to stay informed, assess the fit for their own organisations, and engage with the wider community and industry forums to shape and benefit from digital health innovations.Key Points:AI Emergence and Cautious Adoption: Lachie Phelps...
2025-05-2920 min
MedicubesNavigating the Cloud Technology in General Practice with Danielle BancroftIn this episode of Medicubes, hosts Chris, Riwka, and Kim are joined by Danielle Bancroft, Chief Product Officer at Best Practice and practising pharmacist, to discuss the future of cloud technology in general practice software.They explore what “cloud” means in a primary care context, how it differs from existing on-site servers, and the practical benefits and challenges for practices considering a transition. Focusing on the gradual, manageable introduction of new cloud-enabled features to support clinics in their day-to-day operation.Key Points:Defining “the Cloud”: Cloud technology means your practice software is securely accessed online r...
2025-05-1529 min
In your Face173. Det stora TREND-avsnittet!Ett kaosigt avsnitt idag som bland annat touchar på apotekshyllans bästsäljare, setting powders och concealers som gör jobbet. Vi pratar glow-besatthet, varför “mattifying night cream” är det minst lockande någonsin. Svante ger oväntat tummen upp till Ullas fårsalva, Vanja förklarar varför silkesörngott plötsligt känns lockande, och lite kärlek för Medicubes Kollagen Wrapping Mask. Det blir också en makeup-resa genom Vanjas sminklåda. Plus: varför vissa setting powders aldrig borde nudda ett trött öga. Välkomna!Mer info på @inyourfacepoddObvi klippt av @thepodfat...
2025-04-1839 min
MedicubesThe Big GP Budget Debrief: What it means for General PracticeIn this episode of Medicubes, join hosts Chris and Riwka for a comprehensive debrief on the Big GP Budget. They are joined by Kelly Chard, a chartered accountant specialising in medical practices, and Bruce Willett, a general practitioner and former RACGP vice president.They delve into the implications of the recent budget announcement for general practices. They discuss major changes, including bulk billing incentives, adjustments to GP workforce training, women's health initiatives, urgent care clinics, and key non-health budget impacts on practices.Key Points:Bulk Billing Incentives: Expanded eligibility and the...
2025-03-2856 min
MedicubesExploring the Role of Nurses in Palliative Care with Dr Sarah MollardIn this episode of Medicubes, hosts Riwka and Kim are joined by Dr Sarah Mollard, a GP from Five Star Medical Centre and clinical lead at Healthy North Coast. They delve into the topic of palliative care involvement in primary care, particularly the role of nurses.Sharing her insights on shifting perspectives around palliative care, emphasising its importance in enhancing patients’ quality of life earlier in their journey rather than just in their final days.Key Points:Palliative Care Perspective: Palliative care should not be limited to end-of-life scenarios but be part of early pa...
2025-03-0620 min
MedicubesFrom Ice Rinks to Rural Clinics: Dr. Cheryl Wilson's Diverse Medical CareerIn this episode of Medicubes, hosts Kim, Riwka, and Chris are joined by Dr Cheryl Wilson. Originally from Canada, Dr Wilson has built a remarkable career in sports therapy and medicine, being the first woman in Canada to work as a sports therapist with a professional ice hockey team.Dr Wilson later moved to Australia where she studied at Flinders University and pursued rural general practice and lifestyle medicine. She has extensive expertise in athletic therapy, sports medicine, rural practice, and lifestyle medicine.Key Points:Career Path: Dr Wilson’s journey from sports therapy in...
2025-01-1237 min
MedicubesTransitioning to Cloud-Based Practice Management: Insights from Michele BlanshardIn this episode of Medicubes, hosts Chris, Riwka, and Kim are joined by Michele Blanshard from Magentus Practice Management.Discussing the evolution of practice management software, they focused on Magentus' Genie and Gen2 platforms. Michele shares her insights on the shift from desktop-based systems to cloud-based solutions, highlighting the benefits and challenges associated with this transition.Key Points:Michele's Career Journey: Michele shares her career journey from nursing in intensive care to her current role in practice management software.Genie and Gen2: An overview of the Genie and Gen2 practice management...
2024-12-1229 min
MedicubesBalancing Leadership and Advocacy in Medical Practice: Dr Maria Boulton's JourneyIn this episode of Medicubes, hosts Chris, Riwka, and Kim are joined by Dr Maria Boulton, a GP, business owner, and advocate for the medical sector. Dr Boulton shares insights from her extensive experience in managing medical practices and her role in the advocacy for general practice.Discussing the importance of happiness and shared values in her co-owned practice, Family Doctors Plus. Dr Boulton elaborates on the distinctions between her role, which includes marketing and crisis management, and her colleague Fiona's focus on clinical protocols and procedures.She also touched on the...
2024-11-2839 min
MedicubesPersonal Branding for Healthcare Professionals: Building Trust and Influence in Healthcare with Dr. Jaspreet SainiIn this episode of Medicubes, hosts Chris, Riwka, and Kim are joined by Dr Jaspreet Saini, Principal GP at Rosedale Medical Practice and Clinic Director at Healthicare.They delve into the topic of personal branding for healthcare professionals, discussing its significance, benefits, and practical implementation in the healthcare industry. Dr Saini shares his insights on how personal branding can help healthcare providers establish trust, build a narrative, and connect with patients and colleagues.Key Points:Personal Branding Definition: Personal branding is as telling your story your way to...
2024-11-0327 min
MedicubesProactive Healthcare and Cybersecurity: Danielle Bancroft on Secure, Innovative Solutions for Improving HealthcareIn this episode of Medicubes, hosts Chris and Riwka are joined by Danielle Bancroft, Chief Product Officer at Best Practice Software and a practising pharmacist. Her role in Best Practice involves strategic leadership, understanding customer needs, and balancing these with regulatory requirements. They explore the innovations in healthcare technology, data security, and the evolving role of technology in patient care.Key Points:Cloud Investment and Cybersecurity: Danielle highlights the importance of robust cloud capabilities and cybersecurity to protect patient data in light of recent data breaches in Australia.Proactive Healthcare: The shift towards proactive healthcare, facilitated...
2024-10-1737 minMedicubesFrom CDM to CCM: What the CCM Delay Means for Your PracticeIn this episode of Medicubes, join hosts Chris and Riwka as they delve into the latest updates on Chronic Disease Management (CDM), which is transitioning to Chronic Care Management (CCM). Chris and Riwka reviewed the delayed implementation of new CDM/CCM protocols, originally slated for 1 November 2024, now extended to 1 July 2025. Discussing the Department of Health and Aging's rationale behind the delay, aiming to give practices and providers additional time to prepare for the significant changes.Key Points:Current CDM Importance: Practices are encouraged to continue their present CDM activities and utilise e...
2024-10-0324 min
MedicubesSimplifying Payroll Tax: Tax Complexities in Medical Practices with Kelly ChardIn this episode of Medicubes, hosts Chris and Kim invite Kelly Chard, founder of GrowthMD, to discuss the complexities of payroll tax for medical practices in Australia. Exploring the challenges practice managers face, provide insights into recent changes, and offer practical advice for navigating this intricate landscape.Key Points:Impact of Payroll Tax: Payroll tax management is a complex issue affecting the longevity of medical practices. They highlight the significance and challenges it poses.Importance of Expert Advice: Business owners are encouraged to seek out professional advice to navigate payroll tax intricacies and ensure compliance.Payroll...
2024-09-1336 min
Talking HealthTechBONUS EPISODE: Medicubes - New Developments in Chronic Disease Care and Aged Care Incentives: A Deep DiveThis special bonus episode of Talking HealthTech is a recent episode from one of the shows in the THT Podcast Network - Medicubes. Subscribe to their show below:Apple Podcasts: https://podcasts.apple.com/au/podcast/medicubes/id1635000183 Spotify: https://open.spotify.com/show/6H6hJ1lMo8Wt5OK2rzLFkZ -----In this episode of Medicubes, join hosts Chris, Riwka, and Kim as they delve into the latest changes in chronic disease management and the GP aged care incentives.Focusing on how the new Medicare Benefits Schedule (MBS) updates...
2024-09-0230 minMedicubesNew Developments in Chronic Disease Care and Aged Care Incentives: A Deep DiveIn this new season of the Medicubes podcast, join hosts Chris, Riwka, and Kim as they delve into the latest changes in chronic disease management and the GP aged care incentives.Focusing on how the new Medicare Benefits Schedule (MBS) updates will impact practice management, primary care, and specialists across Australia. Discussing the easing of the administrative burden associated with chronic disease management, the introduction of MyMedicare registration for chronic care patients, and the anticipated changes to aged care incentives. Giving insights into the upcoming MBS item numbers and how practices should prepare for these significant changes.
2024-08-2928 min
MedicubesUnlocking Nurses' Potential in Primary Healthcare: Insights from Ken GriffinIn this episode of Medicubes, hosts Kim, Chris, and Riwka welcome Ken Griffin from the Australian Primary Health Care Nurses Association. Although Ken does not have a nursing or healthcare professional qualification, he is passionate about nursing and is actively raising funds for cancer through the Shitbox Rally.Key Talking Points:APNA Workforce Survey: Revealing the existence of 96,000 nurses in primary healthcare and a notable underutilisation of the workforce, with 31% of nurses rarely or occasionally working to their full scope of practice.Impact of COVID-19: Pandemic has led to some improvement in workforce...
2024-06-1332 minMedicubesDissecting the 2024 Federal Budget: What It Means for Health PracticesIn this special budget edition of Medicubes, hosts Chris and Riwka delve into the healthcare highlights of the May 2024 federal budget. Chris and Riwka unpack the key updates relevant to primary care practice managers, exploring financial allocations, policy changes, and their implications for general practice and broader healthcare settings.Key Talking Points:Discussion on the new timeframe for claiming bulk-billed services and its impact on practice workflows. Practices will need to adjust as the claim period reduces from two years to 12 months after the date of service, effective 2025-2026.Overview of the funding...
2024-05-2129 min
MedicubesThe Shift in Bulk Billing: Healthcare Data Analysis With Robert DicksonIn this episode of Medicubes, hosts Chris, Riwka, and Kim are joined by guest Robert Dickson to delve into the latest findings from the Touchstone report, a comprehensive analysis of primary care billing trends and practices in Australia.Robert, the Chief Operating Officer at Cubiko, brings both his passion for healthcare technology and personal interests into the conversation.The ebook is available at: https://www.cubiko.com.au/resources/general-practice-benchmarks-2024/Key Talking Points:Private fees range from $81.14 to $137 on average but have not escalated at the pace of inflation or Medicare Benefits...
2024-04-1834 min
MedicubesThe Role of Nurse Practitioners in Improving Health EquityIn this episode of Medicubes, hosts Riwka and Kim speak with special guest Denise Lyons, an experienced Nurse Practitioner in Newcastle. Denise provides insights into the role and evolution of nurse practitioners in Australia, shedding light on their qualifications, scope of practice, financial viability, and future prospects within the healthcare sector.Key Talking Points:The expansion of nurse practitioners into various clinical settings and their role in increasing access to care for marginalised and vulnerable populations.Qualifications and education pathways for aspiring nurse practitioners, and the rigorous process involved in obtaining endorsement and the commitment required...
2024-04-0428 minMedicubesCommunication Pathways: Creating Trust and Safety within GP TeamsIn this episode of the Medicubes podcast, hosts Kim, Riwka, and Chris delve into the critical topic of effective communication within primary care practices. Key Talking Points:The significant impact of verbal, non-verbal, and written communication on team dynamics and overall perception within a primary care practice.Showcasing real-life examples of how swift adaptation to varied communication methods was pivotal in navigating the challenges faced by general practices during the COVID-19 period.Emphasising the importance of understanding and acknowledging individual communication preferences within a team to ensure effective messaging delivery.The discussion comes full circle to u...
2024-03-1429 min
MedicubesNurturing GP Registrars: Insights from Leonie ChamberlainFirst episode back for 2024! In this episode, Chris and Riwka welcome practice management professional Leonie Chamberlain to the show. With more than two decades of experience within general practice, Leonie provides insights into the different aspects of general practice supervision and management. Key Talking Points:The impact of recent changes to the NTCER, especially regarding the administrative time allocated to registrars and how these modifications should be reflected in practice diaries.The significance of constructive supervision in healthcare to foster a young and diverse demographic of doctors, ensuring excellence in patient care. Practical tips...
2024-03-0134 min
Talking HealthTechCreating A Medical Practice Environment For More Accessible Healthcare: Medicubes Take Over Talking HealthTech!During the holiday season, Pete and the team from Talking HealthTech are taking a well earned break, so while they're away, the hosts of various shows from within the Talking HealthTech Podcast Network are sharing some of their favourite episodes from their own podcasts!This episode is brought to you by Riwka Hagen, Chris Smeed, and Kim Poyner from The Medicubes Podcast.About the Medicubes PodcastThe Medicubes team bring you a monthly panel conversation of exciting and challenging topics in primary health care, answering listener questions and invited guests to the discussions.
2024-01-1530 min
Talking HealthTechTransforming Workflow Efficiency: The Potential of AI Transcription Tools like Lyrebird Health - The Good GP Take Over Talking HealthTech!During the holiday season, Pete and the team from Talking HealthTech are taking a well earned break, so while they're away, the hosts of various shows from within the Talking HealthTech Podcast Network are sharing some of their favourite episodes from their own podcasts!This episode is brought to you by Dr Sean Stevens from The Good GP.About The Good GPThe Good GP, the education podcast for busy GPs; brought to you by Dr Tim Koh, Dr Krystyna DeLange and Dr Sean Stevens....
2024-01-0417 min
Talking HealthTechPayroll Tax Fundamentals - Kelly Chard & Ben Ryan Part 1 of 2: Medicubes TakeOver Talking HealthTech!During the holiday season, Pete and the team from Talking HealthTech are taking a well earned break, so while they're away, the hosts of various shows from within the Talking HealthTech Podcast Network are sharing some of their favourite episodes from their own podcasts! This episode is brought to you by Chris, Kim and Rif from Medicubes.About the MedicubesThe Medicubes team brings you a monthly panel conversation of exciting and challenging topics in primary health care, answering listener questions and invited guests to the discussions.About the EpisodeIn...
2023-12-2837 min
Talking HealthTechThis podcast is being taken over...Over the coming weeks on the podcast, the Talking HealthTech team are taking a well deserved break, and they've given the keys to the podcast to the hosts of the other podcasts that make up the Talking HealthTech Podcast Network.Over the coming weeks you'll hear episodes from The Good GP, Medicubes, CCIM, Investor Meets Innovator, Digital Ecology and other podcasts that make up the THT Podcast Network. To learn more about the THT Podcast Network go to www.talkinghealthtech.com/podcast/network.This show is made possible thanks to the support...
2023-12-1705 min
MedicubesQuality Improvement in Healthcare: A Conversation with Dr. Tony LembkeIn this episode of the Medicubes Podcast, hosts Riwka and Kim are joined by Dr Tony Lembke, an experienced GP and former clinical director of the Australian Primary Care Collaborative. The episode focuses on the topic of quality improvement in general practice and its impact on patient care, practice sustainability, and provider experience. Dr Lemke shares his insights and experiences from working with numerous general practices, providing practical examples of quality improvements and discussing the importance of a culture of continuous improvement.Key Talking Points:Dr Lembke explains the concept of quality improvement...
2023-12-0727 min
MedicubesNews on Payroll Tax in QLD - Dr Bruce WillettIn this episode of the Medicubes podcast, join Chris, Riwka and Kim as they unpack the latest news on payroll tax in Queensland with Dr. Bruce Willett, a returning guest to the show.Bruce shares important updates on the public ruling regarding payroll tax for general practices in Queensland. He highlights key changes, clarifies the determination of a relevant contract, and explains how the flow of funds plays a crucial role. Tune in for some valuable insights on how the updated public ruling provides clarity and a clear path forward for Queensland practices. Make sure...
2023-09-2218 minMedicubesWrap Around Care: The Role of Social Work in General PracticeIn this episode of Medicubes, hosts Chris, Riwka, and Kim are joined by guest Kylie Gibson, Business Manager at Fisher Family Practice, Holder Family Practice and Fisher Allied Health. They discuss the important role of social workers in general practice, the benefits of integrating social workers into care teams, the various services they provide, and how they support vulnerable elderly individuals to remain in their homes. Tune in for insights into the collaborative approach between social workers and GPs, the challenges faced, and the positive impact on patient care.Key Points:Social Wor...
2023-09-1428 min
MedicubesPayroll Tax Fundamentals - Kelly Chard & Ben Ryan Part 2 of 2In this episode of Medicubes, join Ben Ryan and Kelly Chard as they discuss the intricacies of payroll tax for GP clinics.They cover how payroll tax affects medical practices in Australia and the recent crackdown by revenue offices on non-compliant practices. Hear real-world cases highlighting the importance of properly classifying doctors to not run into payroll tax pain later down the line.This is part 2 of this mini-series on payroll tax. Jump back to episode 17 on this podcast feed for part 1.Key Takeaways:Some medical p...
2023-08-1133 min
MedicubesPayroll Tax Fundamentals - Kelly Chard & Ben Ryan Part 1 of 2In this episode of Medicubes, join Ben Ryan and Kelly Chard as they discuss the intricacies of payroll tax for GP clinics.They cover how payroll tax affects medical practices in Australia and the recent crackdown by revenue offices on non-compliant practices. Hear real-world cases highlighting the importance of properly classifying doctors to not run into payroll tax pain later down the line.Key Takeaways:02:15 - Payroll tax is a state-based tax administered by each state's revenue office, not the ATO (Australian Taxation Office)03:45 - Revenue offices are actively cracking down on medical practices...
2023-07-2735 minMedicubesUnderstanding MyMedicare: A Deep Dive into the New Patient Registration Model For Practice ManagersIn this episode of Medicubes, Riwka Hagen, Chris Smeed and Kim Poyner dive into the hot topic of the week - new patient registration, MyMedicare and its impact on healthcare practices in Australia. The team answer your questions and share valuable insights and guidance on understanding the differences between enrolling and registering patients, the changes with patient registration, and the potential challenges practices may face. Key Discussion Points:Introduction to the new patient registration model, MyMedicare, and its voluntary nature.The objectives of My Medicare in enhancing the patient-GP relationship and primary care services.Th...
2023-07-0726 min
MedicubesSolving Complex Problems in Healthcare Payments: Albert Naffah, CommBank HealthIn this episode, Chris, Kim and Riwka are joined by special guest Albert Naffah, CEO of CommBank Health, who brings a wealth of expertise to the discussion as they explore the role of digital technology in the healthcare industry. Albert discusses the challenges faced by healthcare businesses and how digital solutions can create efficiencies and enhance the patient experience. He also reveals how Smart Health, a payment and claims platform with integrated analytics, is helping medical practices get paid more efficiently while attracting patients and talent alike.Key Takeaways:(02:29) The increasing adoption of digital...
2023-06-0825 min
MedicubesHow to transform culture in a GP clinic - Dr Sean Stevens, GP Owner, Principal, Supervisor - Grove Medical Victoria ParkIn this episode of the Medicubes Podcast, hosts Chris Smeed, Riwka Hagen and Kim Poyner are joined by Dr Sean Stevens, co-owner of Grove Medical Victoria Park, to discuss the importance of building a positive culture in healthcare organisations.Explore the insights and experiences that have shaped his views on the subject, as well as his tips for creating a workplace that fosters innovation and success.Key Takeaways:Human resources, time management, and self-care are essential areas for leadership development in healthcarePractice management is similar to the role of a CEO in terms of...
2023-05-2630 min
MedicubesUnpacking the 2023 Federal Government's Budget Impact on General Practice in Australia. Featuring Bruce Willet, RACGPWelcome to a special episode of the Medicubes Podcast hosted by Chris Smeed, Riwka Hagen and Kim Poyner. This episode is a deep dive into the recent federal budget and its implications for General Practice.Joining the team in the second half of this episode is Bruce Willett, the National Vice President of the RACGP. About the Guest:Bruce Willett is not just the National Vice President of RACGP, but also the Queensland RACGP chair and a practice owner of a large group practice south of Brisbane. His interests include medical edu...
2023-05-1251 min
MedicubesCreating A Medical Practice Environment For More Accessible HealthcareWelcome to The Medicubes Podcast with your hosts Riwka Hagen, Chris Smeed, and Kim Poyner. This episode features guest Deb Walter, a practice owner and manager of Sanctuary Medical Practice in Fletcher, New South Wales. Deb has firsthand experience with the NDIS (National Disability Insurance Scheme) and is passionate about accessibility and inclusion in healthcare because of her son Charlie, who lives with spina bifida and intellectual disability.In this episode, the hosts and Deb discuss the successes and challenges of NDIS and share insights into how healthcare organisations can improve their services to...
2023-04-2727 minMedicubesThe Evolving Role of Practice Managers and the Impact of AAPM. Miranda Grace, AAPMIn this episode, we explore the vital role of practice managers in healthcare and discuss the Australian Association of Practice Management (AAPM)'s importance in supporting them. We cover how the role of practice managers has changed during the Covid pandemic, the relentless advocacy for the profession, and the upcoming AAPM conference.Join us in this exciting episode as we delve into the world of practice management and the crucial role it plays within the healthcare community. With our guest, Miranda Grace - CEO of the Australian Association of Practice Management's (AAPM), we discuss the impact of...
2023-03-3124 min
MedicubesThe critical role of nursing in primary care. Karen Booth, APNAIn this episode, hosts Kim Poyner, Chris Smeed and Riwka Hagen interview Karen Booth, the President of the Australian Primary Health Care Nurses Association (APNA). They discuss the role of APNA in supporting primary health care nurses and the challenges faced by nurses in the industry, particularly in light of the COVID-19 pandemic. Karen also shares her insights on the importance of continuing professional development and the impact of technology on the future of primary health care nursing.Key Takeaways:The Australian Primary Health Care Nurses Association (APNA) plays a crucial role in supporting primary health...
2023-03-1637 minMedicubesEnsuring Continuity of Care: A Look at Voluntary Patient Enrolment in Primary Care [part 2 of 2]In this episode of the Medicubes podcast, Riwka Hagen and Kim Poyner join Tracy Johnson, Dr Tony Lembke, Simon Matthews from Practice Coach Australia for the second half of a discussion on voluntary patient enrolment (sometimes known as voluntary patient registration - VPR) in the primary care space. Jump back to the last episode of this show to hear the first part of this discussion. In this episode, we delve deeper into the complexities and challenges of implementing this model in the current healthcare system. We have a panel of experts with diverse perspectives and expe...
2023-01-2625 minMedicubesEnsuring Continuity of Care: A Look at Voluntary Patient Enrolment in Primary Care [part 1 of 2]In this episode of the Medicubes podcast, Riwka Hagen and Kim Poyner join Tracy Johnson, Dr Tony Lembke, Simon Matthews from Practice Coach Australia for a discussion on voluntary patient enrolment in the primary care space. This is the first part of a two-part series. The conversation explores the concept of the medical home, in which patients have a continuing relationship with a particular general practitioner (GP) and are supported by a team of healthcare professionals. The goal of the medical home model is to provide comprehensive, coordinated, and accessible care to patients, with a focus on quality and...
2022-12-2226 minMedicubes7 - Technology trends & podcastingIn this episode, hear from Peter Birch - CEO & Founder of Talking HealthTech who work behind the scenes to power the Medicubes podcast. Learn about Pete’s background in healthcare management including his first job phoning GP clinics chasing up medical reports for life insurance applicants, his own experience running GP clinics across the country including the technical and people challenges he faced and how he overcame them, as well as the power of podcasting and what’s next for Talking HealthTech.
2022-11-1036 min
Talking HealthTech307 - Technology trends & podcasting. Riwka Hagen, Kim Poyner & Chris Smeed - Medicubes PodcastHear about Pete’s background in healthcare management including his first job phoning GP clinics chasing up medical reports for life insurance applicants, his own experience running GP clinics across the country including the technical and people challenges he faced and how he overcame them, as well as the power of podcasting and what’s next for Talking HealthTech.
Mentioned in this episode:This episode is supported by Vanta - the platform trusted by 14,000+ companies to get SOC 2 and ISO audit-ready faster and build enterprise-grade security early. Save $1,000 at https://vanta.com/THT
2022-11-1043 minMedicubes6- Achieving RACGP Accreditation Success. Stacy Kambouris - General Manager, Education & Innovation, AGPAL & QIPStacy Kambouris General Manager, Education and Innovation and QIP Consulting LinkedIn Profile Accreditation tips: Relax! This is not a pass/fail process. Take your time - start preparing early (recommend 8 months from due date to start regularly working on accreditation preparation)Use a team-based approach and share the workloadUse the resources available to you via your accreditation providerEnsure the team understands their role & responsibilitiesTailor templates to practice-specific processes. Avoid [insert your details here] text in your Policy & Procedure ManualBuild a strong practice ‘quality’ culture - create buy-in to the process at all levels of the practiceImplement a Review...
2022-10-2824 minMedicubes5 - Team Based CareToday’s podcast is brought to you from the Medicubes team, a panel discussion on tackling the primary care workforce challenges, optimising team based care and ensuring financial viability. We discuss the right person to provide the right role, scopes of practice and diversification of roles to enhance streamlined care and improve our patient experiences and outcomes. Episode DetailsNurse Led Clinics APNA clinic budget toolAPNA Nurse led clinicsCase conferencing Allied Health MBS itemsWomen wellness cervical screening servicee-Learning Medical Business services - Nurse Led Clinics - Use coupon code aapm for 15% discount until 15 October 2022Exe...
2022-10-1428 minMedicubes4 - Not your typical location for a GP clinic - Pat Ryder and Dr Laura Zagorski; Mount Beauty Medical Centre & Falls Creek Medical CentreToday’s podcast is bought to you from Mount Beauty Medical Centre/Falls Creek Medical Centre with Practice Manager Pat Ryder and Rural GP Laura Zagorski.Pat obtained her Certificate of Health Economics, Monash University in 1998 followed by her Diploma in Practice Management, University of New England in 2002. Pat gained her Fellowship of the Australian Association of Practice Managers in 2014.Pat commenced work at the Mount Beauty Medical Centre in 1986Pat has expertly guided the accreditation of both practices with General Practice Accreditation. She has also completed Management, University of New England in 2002. Pa...
2022-09-3024 minMedicubes3 - How to establish strong employment foundations in private practice with special guest George Sotiris, Director, HIES - Health Industry Employment ServicesGeorge Sotiris has almost 15 years of health industry experience as a Workplace Relations Specialist helping thousands of private practices in Australia. As the Director of Health Industry Employment Services (HIES), he is passionate about working closely with medical practices, allied health practices and dentists across Australia to reduce employment risk.We discuss:Some of the HR trends you have seen in the past few years? (Stress, Burnout & Bullying claims, increase in difficult patients and pay/wage disputes)Fair Work is talking a lot about salaried arrangements and the Better Off Overall Test (BOOT)Practical tips that...
2022-09-1628 min
Medicubes2 - Prevention Activities in Primary Care | Live from ASLM Conference CairnsThis episode was recorded life at the Australasian Society of Lifestyle Medicine conference in Cairns on the 30th July 2022. The Australasian Society of Lifestyle Medicine (ASLM) is an interdisciplinary society working towards improved prevention, management, and treatment of chronic, complex and lifestyle-related conditions. ‘Lifestyle-related’ includes environmental, societal, behavioural and other factors. ASLM members include GPs and medical specialists, allied health practitioners, public health physicians, educators, scientists, researchers and healthcare executives.Hear Chris, Riwka and Kim reflect on all things advocacy, policy and prevention in primary care.Links:1. Australasian Society of Lifestyle Medicine...
2022-08-1823 min
Medicubes1 - Medicubes launch 🚀Medicubes is a monthly podcast presented by:
Chris Smeed
Riwka Hagen
Kim Poyner
With their combined extensive experience in primary care, the team behind Medicubes aim to bring detailed content to the community.
In today’s episode, we will connect you into our origin story. How we met, passions, debrief ad connections. What cultivated these host relationships with each other. We will also respond to two listener questions that they are grappling with at the moment.
Mary from Sydney - What does MBS indexation mean to me and what do I need to do?
Recap of essentially no indexation. Ie...
2022-07-2829 min
MedicubesMedicubes - Coming Soon!The Medicubes team bring you a monthly panel conversation of exciting and challenging topics in primary health care, answering listener questions and invited guests to the discussions. Subscribe now and catch the first episode really soon!
2022-07-1602 min