Shows
The Apolonia Rockwell ShowEmbracing Emotions in Crisis Communication, with Melissa Agnes, CEO of Crisis Ready InstituteIn crisis management, what are some helpful ways to validate and relate to people's emotions? How can we lead with emotions in the workplace? How can we build resilience in the face of rejection and negativity? These questions and more will be answered in today’s episode of the Apolonia Rockwell Show, where your host is joined by Melissa Agnes, CEO of Crisis Ready Institute. Melissa is an authority in crisis preparedness, reputation management, and brand protection. A big part of her approach centers around the importance of valida...2024-04-1048 min
Invincible Brand with Melissa AgnesHow To Improve Your Crisis Communication Strategy By Understanding Near And Far Enemies [Audio of Blog Post]Connection is at the heart of any good crisis communication strategy. However, we’ve all seen leaders attempt to connect with their audience with all the right words, and yet something feels… off. While a Crisis Ready Hindrance is often blocking that connection, understanding near and far emotional enemies is a powerful tool to help you overcome those Hindrances to resonate and connect in meaningful ways. Within this podcast, which is the audio version of a recent Crisis Ready blog post, Melissa Agnes explores how near and far enemies give leaders and crisis communica...2024-04-0413 min
The Social ComplexEp 52 - Crisis Management In A Digitally Connected World with Melissa AgnesWhen we think of crisis communications, we often envision the worst-case scenarios portrayed on the internet and in our news cycles. However, crises don't solely occur on digital platforms. While digital media can exacerbate them, the concept of crisis is rooted in a more scientific framework that determines what constitutes a crisis and how it can be resolved by the company or individual at its center.In today's episode, we delve into the intricate nature of crisis communications in our digitally savvy and interconnected world with professional crisis readiness expert and leader, Melissa Agnes. Globally recognized as...2024-03-1948 minInvincible Brand with Melissa AgnesCould We Train AI with Emotional Intelligence to Predict a Crisis? [Audio of Blog Post]Make no mistake: AI absolutely will affect crisis communication — and crisis in general, for that matter. Recently, my friend and the queen of PR herself, Gini Deitrich said something that got me thinking about predictive AI even further: Could AI predict the emotional escalation of a crisis… before it begins to happen? This episode explores this concept and what it could mean for the crisis communication industry. This is the audio recording of a blog post, written and narrated by Melissa Agnes, and published to CrisisReadyInstitute.com.2024-02-1912 min
RIMScastCrisis-Ready with RIMS Canada Plenary Melissa AgnesWelcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. Justin visits with two guests today to discuss the RIMS Canada Conference 2023 on September 11th–14th in Ottawa! The first guest is the National Co-Chair of the RIMS Canada Conference 2023, Valerie Barber. Justin and Valerie discuss her risk career, her role with the government of Manitoba, and how Canada’s provincial government is a good place to establish a risk management career. Valerie discusses some of the Plenary and educational events to expect at the RIMS Canad...2023-08-2248 min
The PIO PodcastS2 - Episode #33: Melissa Agnes - Crisis Ready InstituteSend us a textAs a strategic advisor and keynote speaker, Melissa Agnes has worked with NATO, Ministries of Foreign Affairs and Defense, financial firms, technology companies, healthcare organizations, cities and municipalities, law enforcement agencies, global non-profits, and many others, helping them understand risk and build invincible brands that can withstand even the most devastating of events.Melissa sits on the Police Professional Standards, Ethics, and Image Committee for the International Association of Chiefs of Police. Melissa teaches crisis management courses at NYU, Columbia, and McGill University. https://crisisreadyinstitute.com/E...2022-10-1834 min