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Michael Doherty

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AutoFix AdvisorCastAutoFix AdvisorCastThe Power of Pre-Appointment Estimates for Service Advisors and Auto ShopsThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about the power of pre-appointment estimates as a service advisor. He explains how delivering estimates before a client’s visit increases commitment, transparency, and confidence, leading to higher show rates and greater trust. Michael also highlights how these proactive estimates streamline shop efficiency, allowing parts to be ordered ahead of time and reducing wasted resources.2025-07-2517 minAutoFix AdvisorCastAutoFix AdvisorCastTop 10 Service Advisor Action Items for Building Customer Confidence and SuccessThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty shares his top ten action items, highlighting the importance of greeting customers with confidence, mastering the art of active listening, and providing clear and transparent estimates. Whether you’re new to the advisor desk or looking to up your game, Michael’s practical tips and firsthand stories provide valuable takeaways for anyone in the automotive service indus...2025-07-1831 minAutoFix AdvisorCastAutoFix AdvisorCastService Advisors: It's Time to G.R.O.W. Up!Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty dives into the concept of G.R.O.W.—Getting Rid of Old Ways—in the world of service advising. Michael shares how breaking free from outdated habits, such as handwritten notes and fragmented communication, can boost shop efficiency and customer satisfaction. He emphasizes the importance of embracing new technology like digital vehicle inspections, holding daily shop...2025-07-1116 minAutoFix AdvisorCastAutoFix AdvisorCastConvert More Calls With Empathy and Clear Communication in Your ShopThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about how to turn transactional phone calls into valuable opportunities for customer connection. Michael emphasizes the importance of showing empathy when prospects call with concerns, like a broken AC during a heat wave. He also emphasizes the importance of asking qualifying questions to fully understand the customer's issue, rather than immediately providing price quotes. Finally, M...2025-07-0416 minAutoFix AdvisorCastAutoFix AdvisorCastHow Service Advisors Should Handle ComebacksThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty discusses how service advisors can effectively handle comebacks in the automotive repair industry. Michael emphasizes the importance of taking ownership and being transparent with customers when mistakes happen, reminding listeners that honesty helps build trust and retention. He also shares practical strategies, such as implementing checklists and team accountability, plus fostering a positive shop culture through d...2025-06-2717 minAutoFix AdvisorCastAutoFix AdvisorCastThe History of the Service Advisor Role in Auto RepairThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty takes listeners through the evolution of the service advisor role in the automotive industry. Michael highlights the shift from handwritten repair orders on carbon pads to the adoption of digital tools, emphasizing how today’s advisors are not just ticket writers but relationship builders, educators, and strategists. He also discusses the growing impact of AI and dig...2025-06-2015 minAutoFix AdvisorCastAutoFix AdvisorCastTurning Price Shoppers Into Loyal Clients at the Repair ShopThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty explores effective strategies for dealing with price shoppers in the service advisor role. Michael emphasizes that price inquiries are often opportunities in disguise, suggesting that you should approach these calls with curiosity, confidence, and a focus on building human connection. By asking the right questions, delivering value beyond just price, and genuinely connecting with customers, advisors c...2025-06-1318 minThe Michael Anthony ShowThe Michael Anthony Show[190] Pete Doherty (Album Special)Pete Doherty, frontman of The Libertines and Babyshambles, and one of British rock’s most captivating figures, joins The Michael Anthony Show for an unfiltered, wide-ranging conversation.In this rare sit-down, Pete opens up about the music behind his new solo album 'Felt Better Alive', produced by Liam Gallagher’s guitarist Mike Moore, and reflects on how he balances loyalty to longtime fans with the drive to create something entirely new.We dive into fatherhood, fear, hope, and life after heroin — as well as his thoughts on Trump, chaos, and keeping sane on tour. Pete also s...2025-06-111h 10AutoFix AdvisorCastAutoFix AdvisorCastWhy "Waiters" At Your Repair Shop Are KILLING You!Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty addresses the challenges related to "waiter" vehicles at repair shops. Michael provides honest insights from recent discussions with shops across the country, emphasizing the disruptions that waiters can cause to both customer service and shop workflow. He highlights the significance of establishing clear expectations with clients, promoting drop-offs over waiters to ensure thorough inspections and reduce m...2025-06-0619 minAutoFix AdvisorCastAutoFix AdvisorCastUse The Traffic Light Method to Retain More Clients!Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty dives into the challenges service advisors face when communicating repairs to clients. Michael emphasizes that the advisor’s role is not to sell repairs, but to provide peace of mind by building trust and clearly explaining vehicle needs. He introduces the “traffic light method” as an effective communication tool—using green, yellow, and red markers—to help client...2025-05-3014 minAutoFix AdvisorCastAutoFix AdvisorCastWhy Discounting Fails and Adding Value Wins Loyal ClientsThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty tackles the hot topic of shop discounting, sharing why he believes it’s not a sustainable strategy for service advisors. He explains how leading with price attracts low-loyalty customers and undermines the value a quality shop brings. Instead, Michael encourages advisors to focus on building genuine value through transparency, outstanding customer experiences, and even simple gestures lik...2025-05-2319 minAutoFix AdvisorCastAutoFix AdvisorCastService Advisor Secrets to Better Customer RetentionThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks through strategies for turning first-time customers into loyal, returning clients. He says you MUST create a memorable and personal customer experience, especially during that initial visit. Michael also outlines the value of personalized follow-up, beyond automated reminders, and suggests building a retention calendar to keep your shop top of mind without being a nuisance.2025-05-1615 minAutoFix AdvisorCastAutoFix AdvisorCastService Advisors - Do You Smile Through The Phone?Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty tackles a recurring topic among auto shops: the importance of phone skills for service advisors. Michael emphasizes how creating a positive first impression and building value during the initial call can turn first-time callers into loyal clients. He offers actionable tips such as "smiling through the phone" with upbeat tonality, using the caller’s name to bui...2025-05-0914 minAutoFix AdvisorCastAutoFix AdvisorCastTurning DIYers Into Loyal Customers | Service Advisors Listen Up!Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about that issue we all struggle with... Converting do-it-yourselfers into loyal shop customers. Michael shares his personal experiences growing up around DIY car repairs and emphasizes the importance of validating a DIYer's knowledge and effort rather than dismissing it. He outlines practical techniques for advisors, such as establishing rapport through collaboration, asking qualifying questions, and e...2025-05-0219 minAutoFix AdvisorCastAutoFix AdvisorCastHow Service Advisors Can Decode Customer Body LanguageThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In today's episode, Michael Doherty dives into the art of reading customers’ nonverbal cues and matching their communication styles at the front counter. He highlights how noticing body language, energy levels, and first impressions can help service advisors build trust faster and improve approval rates on recommended work. Michael also breaks down different customer personality types—from the analytical to the expre...2025-04-2522 minAutoFix AdvisorCastAutoFix AdvisorCastService Advisors! Are You A Visionary or Integrator?Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about two types of repair shop service advisors. Visionaries and integrators. Do you know which one you are? And if you do, do you know the best way to be effective and tap into your skills? Michael will help with both today. He also talks about “golden handcuffs,” exploring the balance between rewarding loyalty and preve...2025-04-1816 minAutoFix AdvisorCastAutoFix AdvisorCastDon't Sell To Clients, Educate Them! Tips For Service AdvisorsThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about how to shift from a sales-oriented mindset to one focused on education and trust as a service advisor. He shares tips on enhancing customer relationships by educating clients about their vehicle needs, which creates trust and transparency. Michael also discusses the significance of prioritizing safety and reliability in service recommendations, encouraging service advisors to c...2025-04-1118 minTHE WILD PODCASTTHE WILD PODCASTCONFESSIONS OF A GAY POWER BOTTOM ft. Michael Doherty | The Wild Podcast (Full Episode)In this unfiltered episode of The Wild Podcast, Michael Doherty iconic gay power bottom and online sensation—holds nothing back. From outrageous confessions to behind-the-scenes chaos, nothing is off-limits. Michael gets real about life in the adult industry, dating, and what it truly means to reclaim power, pleasure, and pride.2025-04-091h 00AutoFix AdvisorCastAutoFix AdvisorCastService Advisors! It's Time To Prep for Busy Season At Your Shop!Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty helps you prepare for the busy spring season! Michael says to ensure all shop equipment, such as lifts and alignment racks, are serviced and certified to avoid downtime. He also shares insights on creating a team-oriented environment where service advisors and technicians go above and beyond for clients by checking for recalls and offering personalized service.2025-04-0418 minAutoFix AdvisorCastAutoFix AdvisorCastBecoming a Skittle-Pooping Unicorn. AKA - A Great AdvisorThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty shares how to become a standout service advisor. Or, like one technician on Reddit said, a "skittle pooping unicorn." Michael says early preparation for the day is critical and that an advisor should arrive at least half an hour early to set goals. Additionally, he highlights the necessity of team unity, encouraging service advisors to share p...2025-03-2816 minAutoFix AdvisorCastAutoFix AdvisorCastPhone Conversation Tips For Service Advisors. Do You Actively Listen?Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In today's episode, Michael Doherty talks about active listening for service advisors. He points out the common issue of disengagement during phone conversations and emphasizes the significance of staying attentive and reiterating client concerns to ensure clear communication. Michael also highlights the need for adaptability in handling unexpected changes in shop schedules and effectively managing client expectations. 00:00 Active Listening Ch...2025-03-2115 minAutoFix AdvisorCastAutoFix AdvisorCastMy Thoughts From Vision 2025 in Kansas CityThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty shares his takeaways from Vision Hi-Tech Training and Expo. He tells the story of his travel to the event, highlighting the professionalism of the Southwest team despite the long and exhausting day. Michael also talks about co-teaching a service advisor class with Chris Cotton, describing it as an exhilarating experience that sparked his passion for teaching. ...2025-03-1417 minAutoFix AdvisorCastAutoFix AdvisorCastAdvisors Listen Up! Helpful Tips For Building Estimates At Your Repair ShopThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In today's episode, Michael Doherty covers what you need to know about providing estimates to new customers over the phone. Michael shares personal experiences, illustrating the importance of having detailed information, like the vehicle's VIN, before giving accurate quotes. Additionally, he introduces the innovative use of Loom Video as a tool for service advisors to create personalized, engaging content that enhances c...2025-03-0717 minAutoFix AdvisorCastAutoFix AdvisorCastHow To Manage Extended Warranty ExpectationsThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. Today, Michael Doherty talks about the ever-so-dreaded topic of third-party warranty companies. If you're an advisor, you've had many headaches from dealing with them. So, what's the secret? Is there one? Michael says establishing clear policies for dealing with these warranty companies can help. Today he shares advice on how to do that. 00:00 "Proactive Service Advisor Strategies"03:08 Un...2025-02-2819 minThe Rebound with Coach Matt DohertyThe Rebound with Coach Matt DohertyMichael Whatley - S3E37 - Election IntegrityThis week Coach Doherty talks with Republican National Committee Chairman Michael Whatley from North Carolina. Michael had to address election integrity and then create the architecture to protect the ballot process and help ensure an honest vote in this past election. He has been reappointed for another four years. To learn more about booking Coach Matt Doherty to speak at your next event or help you elevate your leadership game, visit dohertycoaching.com today. 2025-02-2623 minAutoFix AdvisorCastAutoFix AdvisorCastHow To Improve the Vehicle Check-In Process at Repair ShopsThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. Today, Michael Doherty talks about managing vehicle check-ins through the lens of offense vs defense. He says you should take an offensive approach by documenting the vehicle's condition with photos and notes during the check-in process. Additionally, he discusses how to improve customer satisfaction by cleaning the interior of their vehicle. Finally, Michael encourages collaboration between service advisors and technicians to e...2025-02-2117 minAutoFix AdvisorCastAutoFix AdvisorCastHow To Improve Your First Impressions With Customers As A Service AdvisorThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty gives you tips on how to provide exceptional customer experience as a service advisor. Michael stresses the importance of first impressions and the need to create customer confidence through effective communication and product knowledge. Lastly, Michael says you build trust by following through with promises, such as timely updates and personalized service.00:00 First Impressions i...2025-02-1418 minAutoFix AdvisorCastAutoFix AdvisorCastHow to Master Scheduling and Service Bay Utilization as a Service AdvisorThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. Michael Doherty discusses the complexities of scheduling and service bay utilization today. He emphasizes the importance of recognizing the value of each incoming client call and the role of communication between service advisors, especially in multi-technician shops. Additionally, Michael discusses practical strategies such as using Google Calendar to manage appointments efficiently and understanding technician capabilities to optimize scheduling.00:00 Phone r...2025-01-1021 minAutoFix AdvisorCastAutoFix AdvisorCastEnd-of-Year Reflections and Morning Routines for Service AdvisorsThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. Michael Doherty discusses daily routines, parking lot scans, and communication plans for service advisors. He emphasizes the importance of a consistent morning routine to start the day energized and focused. He also shares practical tips on how to effectively scan and manage the parking lot to streamline operations.00:00 Need morning routine: exercise, hydrate, music, plan.05:39 Check night d...2024-12-2022 minAutoFix AdvisorCastAutoFix AdvisorCastHow to Turn Challenges into Opportunities for Service AdvisorsThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. Michael Doherty dives into his experiences as a Service Advisor and how he learned to navigate common challenges. He discusses the importance of identifying and mitigating "uncontrollable variables" through proactive communication with clients. Michael also emphasizes the value of teamwork and clear communication within the service shop to ensure a smooth operation. Finally, he underscores the significance of building and maintaining c...2024-12-0619 minChanging The Industry PodcastChanging The Industry PodcastEpisode 193 - Dealing With Legal Implications in The Auto Repair Industry As A Service Advisor With Michael DohertyGet registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025 Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitability2024-12-021h 07AutoFix AdvisorCastAutoFix AdvisorCastCommon Challenges for Service Advisors and How to Overcome Them with Chris CottonThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. Find Chris Cotton and AutoFix AutoShop Coaching hereMichael Doherty is joined by Chris Cotton, a seasoned automotive coach and shop owner. Chris shares his decision to manage a shop in Durango remotely, spending minimal time on-site while empowering his team to handle daily operations. He also discusses the importance of clear and relatable communication techniques in explaining car r...2024-11-2948 minChapter X with Michael KayChapter X with Michael KayNever Too Late to Begin with Ed DohertyAt 70, Edward Doherty ran a virtual Boston Marathon. At 72, he published his first book. If anyone knows the secret to defying odds, it’s him. Ed is a man who radiates optimism—his story not only touched my heart but also reignited my spirit, and I’m sure it will do the same for you.   In this episode, Ed takes us through his journey from the restaurant industry to consulting, after a pandemic-induced furlough. He shares the hurdles he faced and how he turned persistence into his greatest strength.   Ed heads up Ambro...2024-11-2742 minAutoFix AdvisorCastAutoFix AdvisorCastLessons from the Movie Pulp Fiction? Michael's Help for Service AdvisorsThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty delves into the multifaceted role of service advisors, drawing a comparison to the character Winston Wolf from Pulp Fiction as a professional problem solver. Michael emphasizes the importance of communication comprehension when exchanging information with clients and colleagues to avoid potential issues, sharing personal anecdotes involving his son and a client’s online appointment request. He als...2024-11-2217 minOfficial Coleraine F.C. PodcastOfficial Coleraine F.C. Podcast137. Goalkeeper union in full flow - Michael DohertyGoalkeeping coach Michael Doherty is this week's guest on the Official Coleraine Podcast. The Limavady man tells hosts Damian Mullan and Johnny McNabb about his full-time position at the club, working with first-team 'keepers Rory Brown and Max Little, as well as how the role of a goalkeeper has changed throughout the years. 'Doc' also discusses recent results, why there's reasons to be optimistic for the future and how he is undertaking his UEFA A Goalkeeping licence. As ever, we would like to thank our sponsors the Lodge Hotel.2024-11-151h 05AutoFix AdvisorCastAutoFix AdvisorCastDaily Habits You NEED for Effective Service Advising!Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. Today, Michael Doherty discusses the importance of a structured Service Advisor Audit. He emphasizes how correct vehicle check-in pictures, including detailed documentation of odometer readings and vehicle conditions, are crucial to ensure transparency and avoid potential issues. Additionally, Michael discusses how to run documentation for diagnostics and services rendered, highlighting how it enhances customer satisfaction and operational efficiency. Finally, he outlines h...2024-11-1521 minAutoFix AdvisorCastAutoFix AdvisorCastMastering Appointment Scheduling and Team Communication in the Auto Repair ShopThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty explores the intricacies of appointment scheduling and team communication in automotive service shops. He stresses the importance of proactive scheduling, ensuring technicians have vehicles ready for them to maximize shop efficiency. Additionally, he highlights the value of making "service reservations" instead of appointments, creating a more premium experience for clients. 00:00 Appointment scheduling depends on te...2024-11-0816 minThe Jaded Mechanic PodcastThe Jaded Mechanic PodcastCommunication and Teamwork Between Technicians and Advisors in Auto Repair Shops with Michael DohertyLike the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREHear more from Michael Doherty by listening to AutoFix AdvisorCast here!Jeff Compton is joined by Michael Doherty, a seasoned service advisor eager to share his experiences through his new podcast AutoFix AdvisorCast. Michael details his journey in the industry, highlighting the indispensable role of mentorship in shaping his career. The discussion underscores the importance of...2024-11-051h 13AutoFix AdvisorCastAutoFix AdvisorCastWalk-ins, Calls, and Emails Strategies for Service Advisors to Help with New Client GrowthThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty focuses on strategies for capturing and retaining new clients in an auto repair shop. Michael emphasizes the importance of showing value through actions like introducing clients to technicians and explaining the benefits of services such as warranties and loaner cars. Additionally, he highlights the significance of understanding clients' preferences for communication, whether through phone, email, or i...2024-11-0125 minI See What You\'re SayingI See What You're SayingMine For the Truth | Matt DohertyIn this episode, we sit down with Matt Doherty to dive into his unique take on leadership and personal growth. Matt shares powerful insights on aligning personal and company values, the importance of honest communication, and why thoughtful decision-making is essential. From coaching top basketball teams to advising corporate leaders, Matt’s journey is packed with lessons on building purpose-driven organizations and inspiring others. Join us as we uncover practical strategies for effective leadership, communication, and personal development in this engaging conversation.Timestamps: (00:00) Introducing Matt Doherty.(07:57) Analytic na...2024-10-3057 minAutoFix AdvisorCastAutoFix AdvisorCastStep-by-Step Guide to Effective Client-Guided Sales for Service AdvisorsThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty emphasizes the importance of client-guided sales in the automotive repair industry. Michael discusses the significance of providing transparent communication, including using detailed pictures and taking the time to explain necessary repairs to clients. He shares personal anecdotes to illustrate how prioritizing client trust and understanding leads to better client relationships and increased sales.00:00 Review i...2024-10-2522 minAutoFix AdvisorCastAutoFix AdvisorCastHow to Build Long-Term Trust with Technicians as a Service AdvisorThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty dives into the significance of building and retaining relationships with coworkers and clients. He shares a personal experience where he had to go the extra mile to diagnose a client's vehicle issue, underlining the importance of trust and communication among service advisors and technicians. Michael also touches on the benefits of driving client vehicles to gain b...2024-10-1821 minHeatin\' Up PodcastHeatin' Up PodcastEP.98 | KSI Has Become A JOKE, Yung Filly ARRESTED, Jack Doherty Is AWFULThe boys sit down to cover all the drama this week: KSI becoming a joke online for his new song and playing into the hate, Yung Filly getting arrested for sexual assault and old clips resurfacing, if Chunkz and the Beta Squad should respond to the allegations, Jack Doherty crashing his McLaren while reading chat, new streamers being awful people, the end of pranking, and more!!!2024-10-1546 minAutoFix AdvisorCastAutoFix AdvisorCastEp. 1 - Building and Retaining Client Relationships as an Auto Repair Service AdvisorThanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty shares his journey of becoming a service advisor, beginning as a porter and detailer, to having an experienced mentor guide him through the role's nuances. Michael discusses the importance of effective communication in building and maintaining client relationships, advocating for regular updates and transparency to prevent miscommunication issues. Lastly, he explores the mental health aspects and s...2024-10-1123 minAutoFix AdvisorCastAutoFix AdvisorCastAutoFix AdvisorCast TrailerListen to AutoFix AdvisorCast every Friday! Make sure you subscribe. 2024-10-1000 minTMZ VerifiedTMZ VerifiedMichael Doherty: So What Jack Crashed His McLarenInfluencer Michael Doherty was on the scene when his brother, Jack Doherty, crashed his $200k McLaren. Michael is on Verified today and he's giving us the real story. Also Michael is giving us the scoop on his "Twink Talk" podcast and the interesting body part he shaved on-camera! Hosted by: Wyld Young & Steph WilliamsBe sure to FOLLOW, LIKE & SUBSCRIBE! NEW EPISODES DROP EVERY THURSDAY! Learn more about your ad choices. Visit podcastchoices.com/adchoices2024-10-1017 minGoing Pro Yoga PodcastGoing Pro Yoga PodcastEp #146: Unraveling Emotional Patterns: A Developmental Perspective with Dr. Brendan DohertyDiscover how childhood shapes our emotional lives in this insightful discussion with Dr. Brendan Doherty, a clinical psychiatrist and yoga practitioner. Emotions start developing even before birth, but understanding and managing them is a lifelong journey. Dr. Brendan explains how early interactions with caregivers help children learn to regulate their emotions, laying the foundation for essential skills like empathy and self-regulation. The conversation delves into how attachment styles formed in childhood impact our ability to express and process emotions as adults. Dr. Brendan highlights the importance of therapy and relationships in helping individuals become more self-aware and...2024-08-151h 00The Political MikeThe Political MikeGeorgia on Our Minds: Lexy Doherty on Flipping GA 10thJoin me for a one-on-one discussion with Democratic Congressional Candidate Lexy Doherty (D-GA 10th).2024-08-0552 minRemarkable Results Radio PodcastRemarkable Results Radio PodcastPart 4 - A Service Advisor’s Take on Customer Retention with Michael Doherty [E108] - The Auto Repair Marketing PodcastWelcome to another episode of the Auto Repair Marketing Podcast, hosted by Brian and Kim Walker! Today, we have a very special guest, Michael Doherty, who was our exceptional service advisor at Peak Automotive in Apex, North Carolina. Michael has been a pivotal figure in our journey, and we are thrilled to share his insights on customer loyalty and retention. He’ll discuss his unique approach to building lasting client relationships and the importance of genuine care and transparency.Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shopsLagniappe (Books, Link...2024-07-1045 minThe Auto Repair Marketing PodcastThe Auto Repair Marketing PodcastPart 4 - A Service Advisor’s Take on Customer Retention with Michael Doherty [E108]Welcome to another episode of the Auto Repair Marketing Podcast, hosted by Brian and Kim Walker! Today, we have a very special guest, Michael Doherty, who was our exceptional service advisor at Peak Automotive in Apex, North Carolina. Michael has been a pivotal figure in our journey, and we are thrilled to share his insights on customer loyalty and retention. He’ll discuss his unique approach to building lasting client relationships and the importance of genuine care and transparency.Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about Repa...2024-07-1045 minThe Rebound with Coach Matt DohertyThe Rebound with Coach Matt DohertyMichael Kidd Gilchrist - S3E10 - Former NBA Player, Fluency DisorderMichale Kidd Gilchrist was born in Philadelphia and was recognized as one of the best players in America attending St Patrick High School in 2010 with Kyrie Irving in New Jersey. He attended Kentucky and in his first season led the team to a national championship, then declared for the NBA draft. He was drafted #2 and played 10 years in Charlotte. He has a stutter and has embarked on a national stuttering awareness tour. The NBA veteran regularly takes time to educate others and help those in need of guidance about the challenges with stuttering. He is bringing out awar...2024-06-0925 minBetter YetBetter YetMichael Doherty of Another MichaelMichael Doherty and I talk Albany, pop, and the new Another Michael record ‘Pick Me Up, Turn Me Upside Down’ out now on Run For Cover! ANOTHER MICHAEL: https://anothermichael.bandcamp.com/album/pick-me-up-turn-me-upside-down SLOW WAVE - CBD for calm and creativity. Visit https://shopslowwave.com/ and use the promo code BETTERYET15 at checkout to receive 15% off. https://linktr.ee/shopslowwave For more Better Yet visit our website https://www.betteryetpod.com/ 2024-05-2900 minTHE WILD PODCASTTHE WILD PODCASTCONFESSIONS OF A GAY POWER BOTTOM | EP 21 ft. Michael DohertyPower bottom "Michael Doherty" confronts the wild boys for "gaybaiting", talks about his "coming out" story in the military + living life as a gay content creator. 2024-05-071h 41I Got A Guy PodcastI Got A Guy PodcastFrom Tattered Boxes to Timeless Treasures: Saving Your Family Legacy with John DohertyFrom Tattered Boxes to Timeless Treasures: Saving Your Family LegacyWant to ensure that your family memories are preserved for future generations in an enhanced and captivating way? I've got just the solution to help you achieve that goal, and it's easier than you might think! My special guest is John DohertyJohn Doherty, the founder of The Family Album, is an expert in preserving family history through digitizing old photographs, videotapes, and scrapbooks. With a passion for bringing professionalism to...2024-03-0656 minIn Conversation with Dr Anne TraceyIn Conversation with Dr Anne TraceyMichael Doherty in conversationMichael Doherty is the man who taught Richard Moore [Director of Drive 105] to play guitar; Michael is well-known in Derry City, Northern Ireland - he is a husband, father, grandfather, and a fine musician and singer!Michael has lived in Derry all his life.  He said there was no chance of ever leaving!  He is married to Rosemary, a Derry woman. Michael is very proud of his daughters are Donna, Lisa and Paula, and his beloved grandchildren -  Lauren, Georgia, Jamie, Clara, Jack and Olivia.  You will hear Michael speak honestly about his life and ti...2023-12-0157 minHow Did They Do It? Real EstateHow Did They Do It? Real EstateSA781 | Fast-Track RE Success through Successful Marketing with Ryan Deasy and Michael DohertyRyan Deasy and Michael Doherty deliver a united front on conquering challenges when it comes to scaling a real estate business and garnering a wealth of experience in investing. Hop in on this wisdom-filled episode of how to correct your numbers, market real estate investments, and protect your assets from market downturns.Key Takeaways to Listen forHow to find the right business partner for youWays to raise capital and cultivate investor relationshipsStrategies to successfully market your RE business and find dealsImportance of fostering good relationships with your investorsExpert advice...2023-09-1329 minMarty and Michael Fully ActualMarty and Michael Fully ActualJackson O'Doherty Opens Up About His America tripSpecial guest, Jackson O'Doherty, opens up about the crazy sh*t he did in America and the stories of being the MC to Marty's wedding. In this week's sh*t talk, we uncover the concerning weekend Matt Brown had… In this week's Matt vs. Michael, the boys have a challenging time figuring out who is better at geography. Who will win this insanely close game? In this week's Matt’s Tinder Adventures, the girls are getting tired of Matt’s hard-to-get attitude, leaving Matt uncertain if he will ever...2023-06-121h 30Passive Real Estate Investing with MavericksPassive Real Estate Investing with MavericksPartner and Profit with Michael Doherty and Ryan DeasyTo access a FREE collection of resources, go to www.TheMaverickVault.com   Real estate financing, if done right, will help you maximize your profits in the future. That’s why we’ve invited Michael Doherty and Ryan Deasy to help us develop an adept understanding of this investment strategy. Don’t miss this chance to bring more value-add opportunities by tuning in today!   Key Takeaways From This Episode Perks of acquiring partially completed properties Value-add strategies to finance your deals  The importance of building capital reserves for your property investments Key facto...2023-05-2623 minThe Michael Anthony ShowThe Michael Anthony Show[159] w/ Pete DohertyOne of the most fascinating figures of his generation, The Michael Anthony Show is honoured to be joined by the genius that is Pete Doherty for Episode 159. Tune in.Rate/Review.Support the show2023-04-2051 minThe COSMIC BridgeThe COSMIC BridgeAdvancing Cancer Healing with Breathwork - E12 Shaun DohertySend us a textShaun Doherty is a happy husband and proud dog dad. He danced with cancer throughout most of his 20s and escaped with his life. Before, during and after this process he’s learned some incredibly powerful lessons that have helped shape many of the things he now does, and he shares much of these experiences in the podcast to help inspire you.Professionally he’s the Founder of The555club - a live bite size wellness drop in service for companies and teams of all sizes with 5 minutes of breat...2023-02-0840 minMarty and Michael Fully ActualMarty and Michael Fully ActualJackson O'Doherty Gets Personal!Special Guest! Jackson O'Doherty comes to visit and we talk a lot of sh*t!We organise a super cheeky contestant for Bachelor Brown as his Little Brown instantly stands to attention!We have Marty's diary, Michael's bible and another horrific entry from Matt Brown's little black book.Finally, Arnold Feine calls Qantas to try and organise a plane ticket for his pet pig. Learn more about your ad choices. Visit megaphone.fm/adchoices2022-10-101h 45Meet The ParentsMeet The Parents017. De-Bagged with Bronagh Diamond and Michael FryThis week I'm joined by Belfast comedian Bronagh Diamond and social media star Michael Fry.   Tickets for Bridesmaids of Northern Ireland available here - https://gblproductions.com/whats-on/bridesmaids-of-northern-ireland      linktr.ee/dionadoherty   Get in touch with the podcast - therememberwhenpodcast@gmail.com2022-09-2959 minMeet The ParentsMeet The Parents013. Caught By McAteer with Holly Hamilton and Michael ConlanThis week I'm joined by TV presenter Holly Hamilton and boxer Michael Conlan Tickets for Bridesmaids of Northern Ireland available here - https://gblproductions.com/whats-on/bridesmaids-of-northern-ireland linktr.ee/dionadoherty Get in touch with the podcast - therememberwhenpodcast@gmail.com2022-09-011h 03The Dark Angel PodcastThe Dark Angel PodcastMichael Doherty and His Journey Coming Out, Escaping Drugs, and Battling Anxiety and DepressionMichael Doherty takes us through his life. He discusses how he came out and the struggles that came with that. He takes us through the lowest points of his life, not only with his use of drugs, but also with his mental health battle. Michael shows how he overcame all of his struggles and continues to strive towards his goals. Support the show2022-04-2643 minOn the DogwatchOn the Dogwatch2. Brendan Doherty at SIGNAL Coffee Roasters Takes Us Inside Roasting and Good BeansOn today’s episode we talk with Brendan Doherty from Signal Coffee Roasters on Alameda Island in Oakland, CA.  In our conversation, Brendan helps us understand how beans are chosen, the overall process of roasting, and how recent advances in analytics help you get your favorite beans the same way each time. We also discuss new varietals of beans that are out there that Brendan is looking forward to sampling.  Overall, it is a primer for exploring fantastic coffee.2021-08-1735 min