Shows
Community Association Car ChatEp 173 with Ross Rutman, Account Executive at BELFORMeet Ross Rutman, Account Executive at BELFOR Property Restoration. We explored the ins and outs of property restoration and the importance of proactive disaster planning. Check out the full episode to hear Ross's valuable insights and learn how BELFOR sets the standard in recovery solutions.#CarChatLive #InsuranceIsntBoringEpisode Highlights:✅ Ross describes his journey from tagging cars during site inspections with his property manager mother to becoming an account executive at BELFOR Property Restoration. [00:00:46]✅ Ross shares how his experiences in property management, snow removal, and insurance led him to property restoration, emphasizing the...
2024-07-3113 min
Mid Penn Bank PodcastBuilding Relationships as a key to life. A conversation with Michael Mendillo.Rory is joined by Michael Mendillo, President East of FirstService Residential. They discuss the history of FirstService Residential, how building relationships are key to life, and the evolution of the property management industry.Learn more about FirstService Residential.Learn more about Mid Penn Bank.Email us: podcast@midpennbank.comReferences in this podcast to “Mid Penn” are to Mid Penn Bancorp, Inc. and its subsidiaries and affiliates. This podcast expresses the views of its participants and may not represent the views of Mid...
2024-05-301h 10
Community MattersThe Future of Community Association ManagementWelcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations.
Community Associations Institute celebrated its 50th anniversary in 2023. The community management profession is about the same age. So at the half century mark, what is the future of community association management as a profession? We pose that question to this episode’s guest on Community Matters – Michael Mendillo, President of FirstService Residential, the largest residential management company in North America.
Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for m...
2023-10-1738 min
Your Mortgage ProcessProperty Management Michael Mendillo, President at FirstService Residential, breaks down an array of points from early start of the business to the ins & outs of culture, hiring internally & property management. This is a great one for those who want to gain some knowledge on how to offer clients in a community at large with the highest tier service in the industry. I can't stress enough how companies with purpose & impact are the true heart of this country & with their philanthropic history of donating toys to children, assembling care packages for deployed troops and the homeless & helping build homes with Habitat for Humanity...
2023-04-191h 08
Get on Board PodcastEpisode #10 - Overcoming Bias and AdversityMichael Mendillo, President of FirstService Residential hosts a special edition of the Get on Board Podcast featuring Women Business Leaders. In this very special edition Michael interviews Adrienne Zaleski, President of Landcaster Lanscapes, LLC and Jennifer Osborne, CEO of SC Companies. In this episode they discuss overcoming bias and adversity. #FirstServiceResidential #Leadership #WomeninLeadership
2023-03-1435 min
Get on Board PodcastEpisode #10 - Overcoming Bias and AdversityMichael Mendillo, President of FirstService Residential hosts a special edition of the Get on Board Podcast featuring Women Business Leaders. In this very special edition Michael interviews Adrienne Zaleski, President of Landcaster Lanscapes, LLC and Jennifer Osborne, CEO of SC Companies. In this episode they discuss overcoming bias and adversity. #FirstServiceResidential #Leadership #WomeninLeadership
2023-03-1435 min
Get on Board PodcastEpisode #9: Get on Board Podcast - How Your Environment Shapes YouMichael Mendillo President of FirstService Residential launches the 2023 Get on Board Podcast. In this very special edition Michael interviews Adrienne Zaleski, President of Landcaster Lanscapes, LLC and Jennifer Osborne, CEO of SC Companies. In this episode they discuss how your environment shapes you.
2023-02-0925 min
Get on Board PodcastEpisode #9: Get on Board Podcast - How Your Environment Shapes YouMichael Mendillo President of FirstService Residential launches the 2023 Get on Board Podcast. In this very special edition Michael interviews Adrienne Zaleski, President of Landcaster Lanscapes, LLC and Jennifer Osborne, CEO of SC Companies. In this episode they discuss how your environment shapes you.
2023-02-0925 min
Get on Board PodcastEpisode #8: The Power of Genuine AppreciationIn this episode, Michael Mendillo and guests Jesse DiGiovanni and David Calloway discuss the power of meaningful appreciation. Finding the right balance of appreciation is important and our guests strike great analogies. Whether appreciation is like a team sport or if you are naturally gifted to care for others. Michael, David and Jesse deliver a great final episode for season 2.
2022-08-1509 min
Get on Board PodcastEpisode #8: The Power of Genuine AppreciationIn this episode, Michael Mendillo and guests Jesse DiGiovanni and David Calloway discuss the power of meaningful appreciation. Finding the right balance of appreciation is important and our guests strike great analogies. Whether appreciation is like a team sport or if you are naturally gifted to care for others. Michael, David and Jesse deliver a great final episode for season 2.
2022-08-1509 min
Get on Board PodcastEpisode #7: "War" vs. "Peace" TimeIn this month’s episode, Michael Mendillo and guests Jesse DiGiovanni and David Calloway, discuss what it’s like for people to work in “war” vs. “peace” times – peace times being normal times that provide the standard daily obstacles as opposed war times – being an enormous and stressful obstacle that associates must face (like COVID-19).
2022-07-1110 min
Get on Board PodcastEpisode #7: "War" vs. "Peace" TimeIn this month’s episode, Michael Mendillo and guests Jesse DiGiovanni and David Calloway, discuss what it’s like for people to work in “war” vs. “peace” times – peace times being normal times that provide the standard daily obstacles as opposed war times – being an enormous and stressful obstacle that associates must face (like COVID-19).
2022-07-1110 min
Get on Board PodcastEpisode #6: Does a Title Make a Leader?It’s an age-old question – does having a leadership title really make you a leader? In episode #6 of the Get On Board podcast, Michael Mendillo and guests Jesse DiGiovanni and David Calloway, review the importance of “leaving your ego at the door” in business and in life. They also share some personal stories that highlight the importance of self-awareness and the difference between leading by example vs. making demands. They also talk about how being humble is the ‘common denominator’ of effective leadership skills.
2022-06-0622 min
Get on Board PodcastEpisode #6: Does a Title Make a Leader?It’s an age-old question – does having a leadership title really make you a leader? In episode #6 of the Get On Board podcast, Michael Mendillo and guests Jesse DiGiovanni and David Calloway, review the importance of “leaving your ego at the door” in business and in life. They also share some personal stories that highlight the importance of self-awareness and the difference between leading by example vs. making demands. They also talk about how being humble is the ‘common denominator’ of effective leadership skills.
2022-06-0622 min
Get on Board PodcastEpisode #5: Qualities of a LeaderIn the first episode of season 2 of the Get On Board podcast, Michael Mendillo and guests Jesse DiGiovanni and David Calloway, discuss the foundations of what makes people “successful” and how they define what that success is. They also share some personal experiences that tie to how and why effective leadership is the catalyst for positive culture and top-tier businesses.
2022-05-1016 min
Get on Board PodcastEpisode #5: Qualities of a LeaderIn the first episode of season 2 of the Get On Board podcast, Michael Mendillo and guests Jesse DiGiovanni and David Calloway, discuss the foundations of what makes people “successful” and how they define what that success is. They also share some personal experiences that tie to how and why effective leadership is the catalyst for positive culture and top-tier businesses.
2022-05-1016 min
Get on Board PodcastEpisode #4: Self Awareness and the Power of EmpathyIn episode #4 of the Get On Board podcast, Michael Mendillo and guests Ilana Maimon and Walter Christian, dive deep on empathy and what it means to truly care about your employees, team and other people in general. They define empathy as the ability to emotionally understand what other people feel, see things from their point of view, and imagine yourself in their place – and how that relates to business and in life. The Get on Board podcast is a leadership podcast that will help you discover leadership wisdom through thoughtful and real conversations. Join your host and FirstService Residential, pre...
2022-04-1124 min
Get on Board PodcastEpisode #4: Self Awareness and the Power of EmpathyIn episode #4 of the Get On Board podcast, Michael Mendillo and guests Ilana Maimon and Walter Christian, dive deep on empathy and what it means to truly care about your employees, team and other people in general. They define empathy as the ability to emotionally understand what other people feel, see things from their point of view, and imagine yourself in their place – and how that relates to business and in life. The Get on Board podcast is a leadership podcast that will help you discover leadership wisdom through thoughtful and real conversations. Join your host and FirstService Residential, pre...
2022-04-1124 min
Get on Board PodcastEpisode #3: What is the Value of a Growth Mindset?In episode #3 of the Get On Board podcast, Michael Mendillo and guests Ilana Maimon and Walter Christian, uncover how acquisitions play a role in shaping culture for the “long game”. They also discuss how having a growth mindset can lead to increased collaboration and creativity among teams and companies. The Get on Board podcast is a leadership podcast that will help you discover leadership wisdom through thoughtful and real conversations. Join your host and FirstService Residential, president, Michael Mendillo, as he shares perspective on culture, people and what being a great leader truly means.
2022-03-0815 min
Get on Board PodcastEpisode #3: What is the Value of a Growth Mindset?In episode #3 of the Get On Board podcast, Michael Mendillo and guests Ilana Maimon and Walter Christian, uncover how acquisitions play a role in shaping culture for the “long game”. They also discuss how having a growth mindset can lead to increased collaboration and creativity among teams and companies. The Get on Board podcast is a leadership podcast that will help you discover leadership wisdom through thoughtful and real conversations. Join your host and FirstService Residential, president, Michael Mendillo, as he shares perspective on culture, people and what being a great leader truly means.
2022-03-0815 min
Get on Board PodcastEpisode #2: Continuing the Conversation on CultureIn the latest episode of the Get On Board podcast (and continuation from episode #1), Michael -- and guests Ilana Maimon and Walter Christian -- continue to explore some fundamental principles of building and maintaining culture, as well as toxic situations that can create a negative environment for employees and teammates. The Get on Board podcast is a leadership podcast that will help you discover leadership wisdom through thoughtful and real conversations. Join your host and FirstService Residential, president, Michael Mendillo, as he shares perspective on culture, people and what being a great leader truly means.
2022-02-0713 min
Get on Board PodcastEpisode #2: Continuing the Conversation on CultureIn the latest episode of the Get On Board podcast (and continuation from episode #1), Michael -- and guests Ilana Maimon and Walter Christian -- continue to explore some fundamental principles of building and maintaining culture, as well as toxic situations that can create a negative environment for employees and teammates. The Get on Board podcast is a leadership podcast that will help you discover leadership wisdom through thoughtful and real conversations. Join your host and FirstService Residential, president, Michael Mendillo, as he shares perspective on culture, people and what being a great leader truly means.
2022-02-0713 min
2022-01-0400 min
2022-01-0400 min
Get on Board PodcastWelcome to the Get on Board PodcastThe Get on Board podcast is a leadership podcast that will help you discover leadership wisdom through thoughtful and real conversations. Join your host and FirstService Residential, president, Michael Mendillo, as he shares perspective on culture, people and what being a great leader truly means. In the first episode of the Get On Board podcast, Michael Mendillo discusses the importance of a positive culture is created within a company and covers the idea that, even if a company doesn’t mean to create one, a culture will always exist. Michael also explores ways in which leaders can app...
2022-01-0410 min
Get on Board PodcastWelcome to the Get on Board PodcastThe Get on Board podcast is a leadership podcast that will help you discover leadership wisdom through thoughtful and real conversations. Join your host and FirstService Residential, president, Michael Mendillo, as he shares perspective on culture, people and what being a great leader truly means. In the first episode of the Get On Board podcast, Michael Mendillo discusses the importance of a positive culture is created within a company and covers the idea that, even if a company doesn’t mean to create one, a culture will always exist. Michael also explores ways in which leaders can app...
2022-01-0410 min
One Step Beyond: The Cadence Leadership PodcastThe Art of Client Retention. Ep. 5Client retention is both an art and a science. It’s about keeping clients happy and delivering, but there’s another piece that isn’t quite as tangible. On this episode of One Step Beyond, we get to the heart of Client Retention with Michael Mendillo, President at FirstService Residential East and Robert Francis, President & CEO Planned Companies, two leaders who we consider to be experts on the subject. Our guests share their expertise and personal philosophy on how they approach client retention, the importance of being committed to the client relationship and the skills every leader needs to hone to ret...
2019-11-181h 10
One Step Beyond: The Cadence Leadership PodcastThe Art of Client Retention. Ep. 5Client retention is both an art and a science. It’s about keeping clients happy and delivering, but there’s another piece that isn’t quite as tangible. On this episode of One Step Beyond, we get to the heart of Client Retention with Michael Mendillo, President at FirstService Residential East and Robert Francis, President & CEO Planned Companies, two leaders who we consider to be experts on the subject. Our guests share their expertise and personal philosophy on how they approach client retention, the importance of being committed to the client relationship and the skills every leader needs to hone t...
2019-11-181h 10