Shows
Restoration TodayReal Talk on Leadership: Growth, Service, and Doing It Right | Phil & Michelle's Happy HourLeadership, culture, and the future of restoration. 🍻 In the latest episode of Phil & Michelle's Happy Hour, Mike Hopkins, COO of Paul Davis, joins Phil Rosebrook, Jr., of Business Mentors, and Michelle Blevins to talk leadership development, sales mindset, technology, and how staying true to core values drives scalable, purpose-driven growth in the restoration industry.
2025-12-2341 min
Restoration TodayReal Talk on Leadership: Growth, Service, and Doing It Right | Phil & Michelle's Happy HourLeadership, culture, and the future of restoration. 🍻 In the latest episode of Phil & Michelle's Happy Hour, Mike Hopkins, COO of Paul Davis, joins Phil Rosebrook, Jr., of Business Mentors, and Michelle Blevins to talk leadership development, sales mindset, technology, and how staying true to core values drives scalable, purpose-driven growth in the restoration industry.
2025-12-2341 minRestoration TodayGrowth, Grit, & Hacking a Hotel Phone System | Phil & Michelle's Happy HourGrab a drink and join Phil & Michelle for another Happy Hour with one of the industry’s top leaders — Jeff Moore, President of the Restoration Industry Association (RIA) and President and Chief Acquisitions Officer at ATI Restoration.Jeff shares the remarkable story of how his family’s abatement business evolved into a national restoration powerhouse. From defining roles in a family company to building a strong culture and hiring top talent, Jeff offers candid insights into what drives sustainable growth.He breaks down:- Why profitability now matters more than raw growth.- How smaller operators can dominate their local...
2025-11-0457 minRestoration TodayGrowth, Grit, & Hacking a Hotel Phone System | Phil & Michelle's Happy HourGrab a drink and join Phil & Michelle for another Happy Hour with one of the industry’s top leaders — Jeff Moore, President of the Restoration Industry Association (RIA) and President and Chief Acquisitions Officer at ATI Restoration.Jeff shares the remarkable story of how his family’s abatement business evolved into a national restoration powerhouse. From defining roles in a family company to building a strong culture and hiring top talent, Jeff offers candid insights into what drives sustainable growth.He breaks down:- Why profitability now matters more than raw growth.- How smaller operators can dominate their local...
2025-11-0457 minRestoration Today45 Years of Family, Growth, and Grit: The Team Gutierrez StoryMeet Michelle and Jorge Gutierrez, owners of SERVPRO Team Gutierrez! From humble beginnings to winning Franchise of the Year, their story is one of resilience, leadership, and people-first culture.In this episode, Michelle and Jorge share how they’ve grown a 70-person team by staying true to five core values:Great teamworkEffective communicationResponsiveness & resourcefulnessCelebrating winsPride in your workDiscover how they navigated challenges like the polar vortex, built strong ties with their community, and created a workplace where employees stay—and grow—for decades.
2025-10-2134 minRestoration Today45 Years of Family, Growth, and Grit: The Team Gutierrez StoryMeet Michelle and Jorge Gutierrez, owners of SERVPRO Team Gutierrez! From humble beginnings to winning Franchise of the Year, their story is one of resilience, leadership, and people-first culture.In this episode, Michelle and Jorge share how they’ve grown a 70-person team by staying true to five core values:Great teamworkEffective communicationResponsiveness & resourcefulnessCelebrating winsPride in your workDiscover how they navigated challenges like the polar vortex, built strong ties with their community, and created a workplace where employees stay—and grow—for decades.
2025-10-2134 minRestoration TodayBONUS: AI in Action- A New Era for Restoration | RestorAIWelcome to the first episode of RestorAI, where hosts Michelle Blevins and co-host Dave Grove, of Bylt Restoration, explore how artificial intelligence is revolutionizing the restoration industry.In under five minutes, they break down the different types of AI—research AI, co-pilot AI, generative AI, vision AI, predictive AI, and more—explaining how each can be leveraged in real-world restoration work. Whether you’re curious about AI workflows, voice tools, or embedded tech, this quick episode will give you a clear, practical foundation.Stay tuned for future hands-on demos and the latest AI news tailored for res...
2025-07-2508 minRestoration TodayBONUS: AI in Action- A New Era for Restoration | RestorAIWelcome to the first episode of RestorAI, where hosts Michelle Blevins and co-host Dave Grove, of Bylt Restoration, explore how artificial intelligence is revolutionizing the restoration industry.In under five minutes, they break down the different types of AI—research AI, co-pilot AI, generative AI, vision AI, predictive AI, and more—explaining how each can be leveraged in real-world restoration work. Whether you’re curious about AI workflows, voice tools, or embedded tech, this quick episode will give you a clear, practical foundation.Stay tuned for future hands-on demos and the latest AI news tailored for res...
2025-07-2508 minRestoration TodayRestoration Realities in a Fairy Tale SettingJoin Michelle outside one of Michigan’s most magical landmarks – an iconic Mushroom House in Charlevoix – for a conversation that bridges the whimsical and the cutting-edge.In this special on-the-road episode of Restoration Today, Michelle sits down with Jeff Diem of Elkmont Estimates and Levlr to talk about what it would take to restore a property like this, both structurally and historically. From there, the conversation mushrooms into the future of estimating, the evolving role of AI and tech in restoration, and how contractors can stay ahead in a rapidly shifting landscape.It’s equal parts no...
2025-07-2221 minRestoration TodayRestoration Realities in a Fairy Tale SettingJoin Michelle outside one of Michigan’s most magical landmarks – an iconic Mushroom House in Charlevoix – for a conversation that bridges the whimsical and the cutting-edge.In this special on-the-road episode of Restoration Today, Michelle sits down with Jeff Diem of Elkmont Estimates and Levlr to talk about what it would take to restore a property like this, both structurally and historically. From there, the conversation mushrooms into the future of estimating, the evolving role of AI and tech in restoration, and how contractors can stay ahead in a rapidly shifting landscape.It’s equal parts no...
2025-07-2221 minRestoration TodayAI Ballads, Team Cruises, & Monster TrucksWelcome back to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way.In this episode, Phil & Michelle chat with Russ Palmer, president and owner of Titan Restoration, and learn more about where he started in the industry to technology, favorite AI tool, empowering your team, favorite stories, and MORE!Pour yourself a cocktail (or mimosa!), sit back, relax, and enjoy the conversation.
2025-05-061h 03Restoration TodayAI Ballads, Team Cruises, & Monster TrucksWelcome back to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way.In this episode, Phil & Michelle chat with Russ Palmer, president and owner of Titan Restoration, and learn more about where he started in the industry to technology, favorite AI tool, empowering your team, favorite stories, and MORE!Pour yourself a cocktail (or mimosa!), sit back, relax, and enjoy the conversation.
2025-05-061h 03Restoration TodayHow Many Dry Sponges Does It Take to Clean the World Trade Center?Welcome back to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way.In this episode, Phil & Michelle chat with Tom McGuire, owner of Large Loss Mastery, and learn more about where he started in the industry to training within the industry, best practices, favorite stories, and MORE!Pour yourself a cocktail (or mimosa!), sit back, relax, and enjoy the conversation.
2025-02-1151 minRestoration TodayHow Many Dry Sponges Does It Take to Clean the World Trade Center?Welcome back to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way.In this episode, Phil & Michelle chat with Tom McGuire, owner of Large Loss Mastery, and learn more about where he started in the industry to training within the industry, best practices, favorite stories, and MORE!Pour yourself a cocktail (or mimosa!), sit back, relax, and enjoy the conversation.
2025-02-1151 minRestoration TodayThe Heart of the Restoration Industry & Crawfish BoilsWelcome to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way.
In this episode, Phil & Michelle chat with Marcie Richardson, COO of Guarantee Restoration about her transition into a new role, employee experience and culture, prioritizing the families of CAT job workers, favorite story, and MORE!
Pour yourself a cocktail (or mimosa!), sit back, relax, and enjoy the conversation.
2024-08-0219 minRestoration TodayThe Heart of the Restoration Industry & Crawfish BoilsWelcome to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way.
In this episode, Phil & Michelle chat with Marcie Richardson, COO of Guarantee Restoration about her transition into a new role, employee experience and culture, prioritizing the families of CAT job workers, favorite story, and MORE!
Pour yourself a cocktail (or mimosa!), sit back, relax, and enjoy the conversation.
2024-08-0219 minRestoration TodayBONUS EPISODE: Contents Restoration, Leading Leaders, & the UKWelcome to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way.
In this episode, Phil & Michelle chat with Holly Murry, president of FRSTeam, and she shares stories of starting in the restoration industry, expanding and franchising in the states and abroad, the difference of dry cleaning and restoration dry cleaning, lessons through shocking stories, and MORE!
Pour yourself a cocktail (or in this case a cup of coffee), sit back, relax, and enjoy the conversation.
2024-07-3030 minRestoration TodayBONUS EPISODE: Contents Restoration, Leading Leaders, & the UKWelcome to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way.
In this episode, Phil & Michelle chat with Holly Murry, president of FRSTeam, and she shares stories of starting in the restoration industry, expanding and franchising in the states and abroad, the difference of dry cleaning and restoration dry cleaning, lessons through shocking stories, and MORE!
Pour yourself a cocktail (or in this case a cup of coffee), sit back, relax, and enjoy the conversation.
2024-07-3030 minRestoration TodayThe Art of Authentic Interviews | Restoration Master Class Episode 8Dive into the essential non-technical skills crucial for success in today’s dynamic world in season THREE of our Restoration Master Class series, in partnership with our sponsor Answerforce! Two times each month, we will drop quick, new episodes on different topics related to Power Skills – with different industry guests!
In today's episode, Michelle talks with Hayden Lee, Fulfillment Manager at Spot On Solutions, about leading and listening in conversations. As a fellow podcast host, Michelle & Hayden talk through tricks and tips on how you keep fruitful conversations going, especially with complete strangers, how to come up with go...
2024-05-3116 minRestoration TodayThe Art of Authentic Interviews | Restoration Master Class Episode 8Dive into the essential non-technical skills crucial for success in today’s dynamic world in season THREE of our Restoration Master Class series, in partnership with our sponsor Answerforce! Two times each month, we will drop quick, new episodes on different topics related to Power Skills – with different industry guests!
In today's episode, Michelle talks with Hayden Lee, Fulfillment Manager at Spot On Solutions, about leading and listening in conversations. As a fellow podcast host, Michelle & Hayden talk through tricks and tips on how you keep fruitful conversations going, especially with complete strangers, how to come up with go...
2024-05-3116 minRestoration TodayMarket Update: What’s Happening with Claims Volume?Aaron Brunko, President of Verisk Property Estimating Solutions, & David Obert, CPO of Verisk, sit down with Michelle at ACCESS this week to talk through the claims volume and what's happening. Some contractors are sharing that their volume is steady while other contractors are concerned that things are really slow. Aaron and David will help pick that apart and answer the question on everyone's mind: What's really going on with claims volume?
Is there a stat or data you'd be interested in knowing more about from Aaron and Dave? Email your question to michelle@candrmagazine.com!
2024-05-2213 minRestoration TodayMarket Update: What’s Happening with Claims Volume?Aaron Brunko, President of Verisk Property Estimating Solutions, & David Obert, CPO of Verisk, sit down with Michelle at ACCESS this week to talk through the claims volume and what's happening. Some contractors are sharing that their volume is steady while other contractors are concerned that things are really slow. Aaron and David will help pick that apart and answer the question on everyone's mind: What's really going on with claims volume?
Is there a stat or data you'd be interested in knowing more about from Aaron and Dave? Email your question to michelle@candrmagazine.com!
2024-05-2213 minRestoration TodayBuilding Relationships Through Networking | Restoration Master Class Episode 5Dive into the essential non-technical skills crucial for success in today’s dynamic world in season THREE of our Restoration Master Class series, in partnership with our sponsor AnswerForce! Two times each month, we will drop quick, new episodes on different topics related to Power Skills – with different industry guests!
In the 5th episode of season 3, Michelle talks with Jeff Jones, Director of Sales and Marketing for Violand Management Associates, about NETWORKING! Feeling lost when it comes to networking? Jeff shares tips and wisdom he has gained on networking and talks through:
Networking and relationships
Jeff & Mandy's...
2024-04-0815 minRestoration TodayThe Human Side of LeadershipWelcome back to the Restoration Today podcast! Today, David Wheatley, Principal/Co-Founder of Humanergy is here to talk with Michelle about leadership development and how to grow and develop healthy teams.
Talking points:
David shares a bit more about Humanergy
Working "non-negotiable vs. just "priorities"into running a business effectively
What is a Solidarity Statement and what does it mean?
The #1 thing David coaches teams through as a way to resolve almost any conflict
David unravels some of the confusion between accountability, authority, and responsibility.
... and MORE!
2024-04-0126 minRestoration TodayCreating & Building Company Culture | Restoration Master Class Episode 4Dive into the essential non-technical skills crucial for success in today’s dynamic world in season THREE of our Restoration Master Class series, in partnership with our sponsor AnswerForce! Two times each month, we will drop quick, new episodes on different topics related to Power Skills – with different industry guests!
In the 4th episode of season 3, Michelle and Mandy talk with Alexus Neidert, Head of Brand & Culture at Thomasville Restoration, about:
Alexus' #1 power skill
How to celebrate power skills in her team
Recommendations for restorers on creating a company culture
...and MORE!
2024-03-2615 minRestoration TodayFrom Lawn Care To Epic EstimatesBobby Paine, CEO of Epic Estimates, joins the podcast with Michelle to share his background and unique way he found himself working in the restoration industry.
They talk through:
What Epic Estimates provides the restoration industry
Biggest trends and changes Bobby has seen in the industry and with estimating today
Symbility and how much he's seeing people use it
Importance of technology when it comes to estimating, especially with hiring
A favorite story
... and MORE!
2024-03-1836 minRestoration TodayBeyond the Lab: Cleaning for Health, Caring for Ebola Patients, & What is CleanMichelle was able to take a tour of I-team North America facility in Holland, Michigan and speak with Patty Olinger, who is Founder & CEO of BEAMS Consulting. Most restorers might remember her as being the Executive Director of GBAC, a division of ISSA. They talk through:
Cleaning and disinfection of today and the future
The difference between cleaning in the US and Europe
Her experience on the team at Emory that cared for and created protocols for caring for the Ebola patients.
Cleaning technologies
Best practices (and no-nos) with cleaning and disinfection
The difference between cleaning and sanitizing
..and...
2024-03-1227 minRestoration TodayOverall Health & Team Wellness | Restoration Master Class Episode 3Dive into the essential non-technical skills crucial for success in today’s dynamic world in season THREE of our Restoration Master Class series, in partnership with our sponsor AnswerForce! Two times each month, we will drop quick, new episodes on different topics related to Power Skills – with different industry guests! In episode 3, Mandy Rewis, Business Development Leader at Answerforce, and Michelle talk with Nicole Humber, President & CEO of Bravo Restoration about:
A major personal power skill and how it's affected her business
Creative and effective ways she motivates her team
Nicole's personal fitness journey & how that has impacted her tea...
2024-03-1114 minRestoration TodayFour Generations of Restoration Insurance & Bright Pink KicksOn the latest episode, Michelle talks with Kate Scully-Krebsbach, with Scully Insurance Group, about all things restoration insurance. Kate shares her advice for contractors as they hit topics like:
Trends in the insurance space
Whether Kate sees common areas where restoration contractors are under insured
Are there more instances of companies not getting renewed?
When did Kate learn the value of becoming a RESOURCE for others?
Advice for candidates ready for a new position in 2024
..and MORE!!
2024-03-0431 minRestoration TodayForge a Dynasty BusinessChuck Violand, founder of Violand Management Associates and long-time friend, joins the podcast to share more about his new book, "Forging Dynasty Businesses", a book & tool that helps small businesses become better at "finding the right people, vetting the right people, & creating a culture where people wanted to stay."
Chuck and Michelle talk through:
What led to book #2 and how long it took to complete
The premise of the book
How often owners should be recognizing and celebrating various things their team does
ONE story from the book
...and MORE!
2024-02-2730 minRestoration TodayWill YOU Be at the RIA Convention?On this next episode of the Restoration Today podcast, we are thrilled to have three people who REALLY care about the restoration industry and the RIA. Kelley Dolan (Violand Management Associates), Jeff Jones (Violand Management Associates), and Andy McCabe (Quickcheck) join Michelle to share favorite RIA Convention memories, best ways to network, what's NEW and DIFFERENT this year, and how to get the most out of the 2024 RIA Restoration Convention & Industry Expo.
2024-02-2333 minRestoration TodayDisinfection, Mycotoxins, & Pepper SprayOn the latest episode, Ryan Giger, VP of Sales & Marketing at Vital Solutions and James Parker, GM at Vital Solutions talk with Michelle about disinfection, sharing their background in the industry and the history and mission of their company.
They talk with Michelle about:
Vital Oxide
How COVID changed the disinfectant market
What kinds of questions consumers are asking about products being used in their homes
What things contractors should consider when choosing which products to use in their company
Mycotoxins - what are they, and how big of a deal are they?
..and more!
2024-02-2023 minRestoration TodayDisinfection, Mycotoxins, & Pepper SprayOn the latest episode, Ryan Giger, VP of Sales & Marketing at Vital Solutions and James Parker, GM at Vital Solutions talk with Michelle about disinfection, sharing their background in the industry and the history and mission of their company.
They talk with Michelle about:
Vital Oxide
How COVID changed the disinfectant market
What kinds of questions consumers are asking about products being used in their homes
What things contractors should consider when choosing which products to use in their company
Mycotoxins - what are they, and how big of a deal are they?
..and more!
2024-02-2023 minRestoration TodayAn Innovative Partnership in Pushing the Boundaries in Contents RestorationAfter the announcement of Corelogic and Artigem aligning to launch contents estimation capabilities to improve the insurance claims process, Kurt Artinger, CEO of Artigem, and Mikhail Palatnik, Head of Product Management at Corelogic, sit down and talk with Michelle at #INTRConnect to share more about the value of their partnership and the innovation in contents restoration they are providing the restoration industry.
2024-02-0611 minRestoration TodayRelationships & Power Skills | Restoration Master Class Season 3 Debut!Dive into the essential non-technical skills crucial for success in today’s dynamic world in season THREE of our Restoration Master Class series, in partnership with our sponsor AnswerForce! Two times each month, we will drop quick, new episodes on different topics related to Power Skills – with different industry guests!
In this first episode, Mandy Rewis, Business Development Leader at Answerforce, and Michelle talk with Scott Severe, SVP, Alliances and Industry Relations at Corelogic, about:
What's new at CoreLogic
What the Contractor Advisory Council is, and how it's helping in an era where contractors are inundated with t...
2024-02-0221 minRestoration TodayRegional Growth, Goals, & Axe-ThrowingGreg Boatwright, CEO of Advanced Disaster Recovery, and Angelo Ferrante, Chief Growth Officer at Advanced Disaster Recovery, join Michelle on the Restoration Today podcast to share:
Plans for expansion and overall goals
How they determine if a company is a right fit or not
Taking care of companies and employees
Biggest challenges and opportunities in the industry
Upcoming workshops
...and MORE!
2024-01-2932 minRestoration TodayExclusive Interview with CoreLogic’s Garret Gray at INTRConnectMichelle sat down with Corelogic’s President of Protect, Insurance Solutions, Garret Gray moments after his opening keynote at INTRConnect in Austin. The two discuss the latest in technology and innovations in restoration, new uses for AI, and updates coming from CoreLogic including their new Mitigate platform, a large language model, Corelogic Workspace, and SO much more.
2024-01-2315 minRestoration TodayBONUS EPISODE: Plot Twists, Conspiracies, & A Restoration ThrillerToday on the podcast, Michelle is joined by Ryan Reese, author of "A Larger Loss", a new thriller book on the restoration industry. Ryan shares his background and how he came to write a book that involves the bio remediation industry. Are any of the characters base on real life people in the industry? Listen and find out!
2024-01-0924 minRestoration TodayThe Value of Marketing & Building a Marketing StrategyHappy New Year and welcome back to the Restoration Today podcast! Today Helena Kelly, co founder & Fractional CMO of Sagely & Co., is here to share her knowledge on all things marketing and have a conversation with Michelle about:
When starting Sagely & Co., what she decided she was and was NOT going to do.
The #1 struggle for B2B companies trying to market their products/services
How to stay up on all the latest marketing trends
What advice she would give to women who want to take the leap
...and more!
2024-01-0226 minRestoration TodayM&A Trends & News From CanadaWe are excited to bring the restoration conversation north of the US and bring Ji Yoon, president & CEO of Canstar Restoration on the podcast! Ji Yoon has a decade of experience in the restoration industry and has directed growth within companies, predominantly through M&A strategies.
On this episode, Michelle and Ji Yoon talk about:Â
Introducing us to Canstar RestorationsÂ
What is the restoration climate like in Canada?Â
What are the biggest challenges you’re facing?Â
What is happening with M&A in Canada?Â
What trends do you foresee impacting Canada in 2024? -
...and more!
2023-12-1829 minRestoration TodayBONUS EPISODE: Building Tomorrow Together at INTRConnectOn this episode, Scott Severe and Brandon Burton of Corelogic join Michelle to share the latest news at Corelogic and INTRConnect, sharing their thoughts on:
#1 thing they are most excited about for INTRConnect
What makes INTRConnect different from other industry events
What CoreLogic is doing to bring new tools to the mitigation process
Highlights for contractors curious what's on the horizon
What's new in the world of IICRC Standards
Top 3 changes contractors will notice/should be excited about with the change
...and MORE!
2023-12-0831 minRestoration TodayEnabling Claims TransparencyOn today's episode of the Restoration Today Podcast, Kevin Dooley, founder of Kahi joins Michelle to talk about innovations in the industry, asset tracking, share a bit about what Kahi provides to the restoration industry, challenges/opportunities for restorers, and more!
2023-12-0523 minRestoration TodayEthical Boundaries of Crime Scene CleanupOn this episode, we are joined by Psychologist, speaker, fellow podcast host, & author of the book "What Now - Navigating the Aftermath of Homicide or Suicide," Dr. Jan Canty. Michelle was introduced to Dr. Canty through a blog on ethical lines for crime scene cleanup. You can read the blog post HERE.
Episode highlights:
The story behind her book
Ethical boundaries for crime and trauma scene cleanup companies
How companies in the industry can/should be helping survivors of great losses
Red flags of trouble
Advice for survivors on finding the right company to help
...and m...
2023-11-2824 minRestoration TodayBONUS EPISODE: Overall Profitability from Contractors to TechnologyOn this final and 18th episode of season 2 of The Restoration Master Class, sponsored by Encircle, Michelle talks with Rachel Stewart, CEO of Xcelerate Restoration Software to talk about overall profitability from the contractor side to the technology side of restoration.
They discuss:
Where Rachel sees restorers doing WELL as it relates to profitability
What areas need improvement?
Are there blanket margins that are “normal” or is profitability a much bigger spread than people think?
How much does software/technology affect a company’s ability to be profitable?
...and more!
Miss an episode? Check them all out b...
2023-11-2116 minRestoration TodayFamily-Owned Businesses: The Economic Engine of Our CountryDid you know over 60% of our countries economy comes from family-owned businesses?
Rob Ferguson, CEO of The Ferguson Alliance, has a passion for doing whatever he can to help family businesses reach prosperity and extend their lifecycle. On today's episode of the Restoration Today podcast, Rob talks with Michelle about all family-run businesses and shares his thoughts on:
Why family-owned businesses are such a vital part of our economy
Strengths that family-run businesses bring to the table
Frustrations/pain points for family-owned businesses
Can family businesses ever reach a boiling point where there is no resolution o...
2023-11-1629 minRestoration TodayThe Synergy of Quality Estimation with People & TechnologyWelcome to Frankie Soriano, Founder of WeScope, and Jonathan Siegel, Founder of EstimateQA, on this episode of the Restoration Today podcast. Frankie and Jonathan talk with Michelle about estimating and getting paid!
Topics discussed:
Biggest challenges contractors facing when it comes to technology, especially centered around documentation and estimating
What to tell contractors who are nervous about moving too many services, like estimating, out of their offices
Where they envision estimating technology, especially with the growth of AI, taking us in the next few years
Co-sourcing vs. outsourcing
.. and more!
2023-11-0731 minRestoration TodayBONUS EPISODE: Phil & Michelle's Happy Hour - Faith, GOAT Culture, Better Book Club, & Almost a MayorWelcome to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way.
In this episode, we chat with Ben Looper, Founder & CEO of Southeast Restoration Group.
Phil and Michelle talk with Ben about his experience in the restoration industry, the culture that has shaped and defined his team, and hear his most memorable and LARGEST job in the history of Southeast Restoration.
Pour yourself a cocktail (or another cup of coffee), sit back, relax, and enjoy the conversation.
2023-11-0342 minRestoration TodayBONUS EPISODE: Phil & Michelle's Happy Hour - Faith, GOAT Culture, Better Book Club, & Almost a MayorWelcome to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way.
In this episode, we chat with Ben Looper, Founder & CEO of Southeast Restoration Group.
Phil and Michelle talk with Ben about his experience in the restoration industry, the culture that has shaped and defined his team, and hear his most memorable and LARGEST job in the history of Southeast Restoration.
Pour yourself a cocktail (or another cup of coffee), sit back, relax, and enjoy the conversation.
2023-11-0342 minRestoration TodayDon't Let the Squirrels Out!This episode of the Restoration Today podcast welcomes Alex Duta, Founder of Albiware. Alex and Michelle will talk through:
-Staying present in a very competitive industry
-How previous experience in restoration has helped his vision in the software side of the business
- Favorite leadership resources
- Ways health and fitness have found ways to connect in business
- ...and more!
2023-10-3131 minRestoration TodayBONUS EPISODE: Purpose & Power of Software Implementation for ProfitabilityOn this episode of The Restoration Master Class, sponsored by Encircle, we have Ryan Pritchard, Sales Manager at PSA to talk about software and how to properly adopt and implement your software to get the most out of it for your business. Ryan and Michelle talk through:
What the #1 issue is when encountering software adoption
How restorer's have improved their profit margins through software usage
How a lack of proper implementation and team adoption can affect a company's profitability
What software components/features are most important as it relates to profitability and growth
...and more!
2023-10-2614 minRestoration TodayChange and Growth in Restoration FranchisingRestoration Today welcomes Sherry Rose, CEO of Stellar Service Brands, to talk with Michelle through the change and growth she sees in restoration franchising. Michelle and Sherry talk through:
- trends in the restoration industry
- what's happening in franchising
- what’s new with Restoration 1
- Differentiating Restoration 1 from different franchise options in restoration
- The process of PE coming into the picture with one of their franchisees this year
-Biggest challenges that their franchisees face
-Goals for 2023
-..and more!
2023-10-2427 minRestoration TodayChange and Growth in Restoration FranchisingRestoration Today welcomes Sherry Rose, CEO of Stellar Service Brands, to talk with Michelle through the change and growth she sees in restoration franchising. Michelle and Sherry talk through:
- trends in the restoration industry
- what's happening in franchising
- what’s new with Restoration 1
- Differentiating Restoration 1 from different franchise options in restoration
- The process of PE coming into the picture with one of their franchisees this year
-Biggest challenges that their franchisees face
-Goals for 2023
-..and more!
2023-10-2427 minRestoration TodayHelping First with Biohazard CleanupOn this episode of Restoration Today, Michelle talks with Danessa Itaya, President of  @bio-one about her experience and passion with franchising and how that also brought her to the world of biohazard cleanup. They talk through:
-What the key differences are between the companies that do it well - and the companies that struggle
-What the culture “Help First” means
-Best practices and tips for franchisees on how to market in this industry
-..and more!
You can read the recent C&R article she wrote on compassion and biohazard cleanup HERE:
https://candrmagazine.com/how-compassion-helps-restorers-uncover-the-unexpected-rewards-of-biohazard-cleanup/
2023-10-1727 minRestoration TodayOptimize Your Fleet ManagementOn this episode of the Restoration Today Podcast, we are joined by Bri Perry, Product Marketing Coordinator at Fleetio to talk through fleet management and how to best optimize your fleet. Tune in to Michelle and Bri's conversation about:
What the difference is between a fleet management plugin (the hardware) and a fleet management software
What should restoration contractors be tracking, and why?
How effective fleet management can help lengthen the life of vehicles and equipment
The role technicians or people using the vehicles/equipment play in helping fleet management software be successful and effective for the company as a w...
2023-10-1024 minRestoration TodayBONUS EPISODE: Winning with Workers with Knowhow's Leighton HealeyMichelle talks with Leighton about Knowhow's third book "Winning with Workers" and shares:
- the the most surprising things to come to the surface during the research
- whether the idea of winning with workers is as complicated as we make it
- how they choose the restorers that are involved
-...and more!
2023-10-0335 minRestoration TodayMindset Shifts in Restoration SalesJoin Lukas Szczurowski and Mark Shippe from Sanktum Inc. on the Restoration Today podcast as they talk with Michelle about goals for restoration companies since COVID, weak areas they see in the restoration industry when it comes to restorers and sales, effective things they are seeing restoration companies do to grow and boost sales, differentiating between sales and marketing, and so much more!
2023-09-1935 minRestoration TodayThe Intersection of Restoration & TechnologyNate Cisney from RMS Consulting  joins Michelle on the Restoration Today podcast to talk all things technology and restoration.
Nate share his 18 years of experience in the industry and talks through:
What Nate is most passionate about in restoration
The biggest hurdles when it comes to tech
How technology has changed and evolved
All inclusive tech - what does that mean? Is it integrations, or more than that?
...and more!
2023-09-1231 minRestoration TodayMold Removal from Down UnderRandy Gandara & Bret Sallee from Goldmorr two long-time friends in the restoration industry, join the Restoration Today podcast and talk through mold, mold removal, and making your work on the job site easier.
Randy and Bret will also talk with Michelle about:
The history and background of Goldmorr
What the Goldmorr system is and what it is not
The role of source removal in the remediation process
Atmospheric condensation – what it is, and how it affects the built environment
.. and more!
2023-09-0642 minRestoration TodayBONUS EPISODE: Call for Teams - SOCKTember 2023!What is SOCKTember 2023?Â
It’s simple really. Most local community services NEED socks. It is one of the highest demand items for people in need of all ages. SOCKTember was started with the idea of picking up an extra pack of new socks whenever team members go to the store. If teams of contractors, customers, and community members did this we could raise a lot of new socks for local agencies.
During the month of September, local teams get together to raise as many new pairs of socks as they can.
In October, we...
2023-08-1615 minRestoration TodayBONUS EPISODE: Call for Teams - SOCKTember 2023!What is SOCKTember 2023?Â
It’s simple really. Most local community services NEED socks. It is one of the highest demand items for people in need of all ages. SOCKTember was started with the idea of picking up an extra pack of new socks whenever team members go to the store. If teams of contractors, customers, and community members did this we could raise a lot of new socks for local agencies.
During the month of September, local teams get together to raise as many new pairs of socks as they can.
In October, we...
2023-08-1615 minRestoration TodayDigital Marketing Trends that MatterMarketing guru Frankie Fihn joins Restoration Today to talk industry marketing, and digital marketing trends that matter. Frankie and Michelle discuss the importance of things like the Google Business Profile, and ways to maximize your online presence without breaking the bank.
2023-08-1539 minRestoration TodayThe History of RestorationIt is likely an undisputed fact that there is no one in the restoration industry who knows more about its history, exact dates, names, etc., that Pete Consigli. Known to many as the Restoration Watchdog, Pete is a well-respected veteran of the restoration industry.
Pete joins Restoration Today to walk through the history of the restoration industry, publications, associations, and more. He also shares some laughs and stories along the way, and names dozens of people who have helped influence and drive the industry into what it is today.
Grab a cup of coffee, and j...
2023-07-051h 10Restoration TodayBONUS EPISODE: Phil & Michelle's Happy Hour - Generational Shifts, a Questionable Customer, Soccer Positions, & MoreWelcome to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way. A few times a year, Phil Rosebrook Jr. of Business Mentors and Michelle Blevins of C&R Magazine sit down with restoration and cleaning industry leaders and icons to chat about all-things restoration, share stories, and have a few laughs.
Two industry leaders and restorers sat down to chat with Phil and Michelle during the RIA convention earlier this year. Mark Springer of Dayspring Restoration/FLEET Response and immediate past president of the RIA, and...
2023-06-3045 minRestoration TodayBONUS EPISODE: Phil & Michelle's Happy Hour - Generational Shifts, a Questionable Customer, Soccer Positions, & MoreWelcome to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way. A few times a year, Phil Rosebrook Jr. of Business Mentors and Michelle Blevins of C&R Magazine sit down with restoration and cleaning industry leaders and icons to chat about all-things restoration, share stories, and have a few laughs.
Two industry leaders and restorers sat down to chat with Phil and Michelle during the RIA convention earlier this year. Mark Springer of Dayspring Restoration/FLEET Response and immediate past president of the RIA, and...
2023-06-3045 minRestoration Today75 Years of Service: Blackmon Mooring & BMS CATThis year, Blackmon Mooring celebrates 75 years of service. Blackmon Mooring started as a two-person upholstery business. In 1948, just one year after launching the company, business partners and college buddies William Blackmon and Scott Mooring saw opportunity when Fort Worth got 11 inches of rain overnight.
This week, we welcome Tom Head, President & CEO of Blackmon Mooring & BMS CAT, onto Restoration Today!
Tom shares the rich history of the company - including the amazing story behind the company's first large loss job that catapulted the future of BMS CAT.
Tom and Michelle...
2023-06-0636 minRestoration TodayInsurTech Trends, Integrations, Pricing, & MoreAaron Brunko, Verisk's newly promoted President of Property Estimating Solutions (formerly known as Xactware), joins Restoration Today for a relaxed conversation on what's trending in the insurtech space! The term "insurtech" encompasses anything related to technology in the property damage restoration/property insurance claim space.Â
Aaron and Michelle cover a wide array of topics including:
Biggest trends in 2023.
The role of Xactimate in the modern claims ecosystem.
Changes and evolution in pricing methodology, feedback, and accuracy.
Integration - what's needed, what's not; what's reasonable, what's not reasonable.
Verisk's overall stance on innovation.
Tools within Xactimate contractors s...
2023-05-3029 minRestoration TodayHome Clean HeroesIn a special episode of Restoration Today, we jump over into the world of cleaning companies to chat with Joe Delatte. He is the driving force behind Home Clean Heroes.
As we get closer to May, when Restoring Kindness really ramps up, Joe and Michelle discuss the importance of trust and integrity in cleaning, the power of community service, and how one company can have a big impact at home.
2023-03-2418 minRestoration TodayWhy Franchise?The landscape of the restoration industry seems to change almost with the tide. Over the last several years, we have seen a major increase in mergers and acquisitions, private equity interest, more pushback and requirements from carriers, more restorers moving away from TPA work, and the list goes on and on.
Among the many changes appears to be an explosion of franchise opportunities specific to restoration. We sat down with Rainbow Restoration President Josh Miller to dig into why franchises are so popular, what potential owners should be looking for in franchises, and what sets Rainbow apart.
2023-01-0243 minRestoration TodayInsurTech & RestorTech with CoreLogic's Garret GrayGarret Gray, CoreLogic's President of Protect (although likely going through a title change soon!), returns to Restoration Today to catch up on all things InsurTech and RestorTech-related. Garret and Michelle discuss:
The latest with Symbility/Claims Connect.
Symbility's pricing methodology.
Ongoing efforts to update pricing, and gather industry feedback.
Deviating from standardized price lists.
Keeping up with labor rates.
Benefits for non-TPA contractors using Symbility.
Where to find Symbility training.
Best ways for contractors to stay on the front edge of new technology.
The upcoming INTRConnect show in LA.
.... & more!
Watch here, or listen on your favorite...
2022-12-0632 minRestoration TodayBONUS EPISODE: The Signal Story: Celebrating 50 Years of Service | Episode 2Welcome to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way.
A few times a year, Phil Rosebrook Jr. of Business Mentors and Michelle Blevins of C&R Magazine sit down with restoration and cleaning industry leaders and icons to chat about all-things restoration, share stories, and have a few laughs.
In Episode 2, we are joined by Signal Restoration Services co-CEO Mark Davis! Mark has had quite a remarkable journey in the restoration industry, through various companies, acquisitions, explosive growth, and big lessons lear...
2022-11-2956 minRestoration TodayBONUS EPISODE: The Signal Story: Celebrating 50 Years of Service | Episode 2Welcome to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way.
A few times a year, Phil Rosebrook Jr. of Business Mentors and Michelle Blevins of C&R Magazine sit down with restoration and cleaning industry leaders and icons to chat about all-things restoration, share stories, and have a few laughs.
In Episode 2, we are joined by Signal Restoration Services co-CEO Mark Davis! Mark has had quite a remarkable journey in the restoration industry, through various companies, acquisitions, explosive growth, and big lessons lear...
2022-11-2956 minRestoration TodayThe Current Restoration Climate: Profit, Efficiency, & ContinuityAhead of the C&R State of the Industry reveal, we sat down with Violand Management Associates GM Tim Hull to discuss overall industry trends, the economy, what might lie ahead, and more.
This conversation explores the belief that the restoration industry is economic-proof. While that is true to a certain degree, businesses can still struggle in a down economy, or when faced with high inflation, high labor costs, and supply chain issues. Tim shares some insights and resources for business continuity planning.
Tim and Michelle also discuss being a profitable business, and running an...
2022-11-2224 minRestoration TodayPartnership and Service in CatastrophesCorey and Lindsay Brandon are familiar faces in the restoration industry. Today, they work together as a team as Director of National Projects for Insurcomm.
Michelle sat down with Corey and Lindsay at The Collective to talk about what it looks like to mobilize for catastrophes, the importance of partnerships and working together, and how they effectively tag-team their role to serve customers at a whole new level.
Corey, Lindsay, and baby Penelope are all currently on CAT duty in Florida following Hurricane Ian!
2022-09-3020 minRestoration TodayUnpacking the Restoration IndustryMichelle sat down with CORE Group CEO Dan Cassara during The Experience in Las Vegas in early September. The goal was to have an open dialogue about the restoration industry today: the good, the so-so, and even the ugly.
Dan shares his insights, after sitting in multiple seats in the industry over the years, on popular topics like mergers and acquisitions and the impact they're having on our industry, TPAs, data, industry associations, and more.
2022-09-2038 minRestoration TodayMike Fulton Talks Pricing Analysts, Methodology, Integrations, Trends, & MoreMike Fulton rejoins the Restoration Today podcast for the third time! He has consistently been our most popular and listened-to guest, and we are honored to have him back for this episode!
Fulton is the President of Property Estimating Solutions at Verisk (AKA the Xactware arm of Verisk).
In this episode, Mike and Michelle discuss topics like:
Verisk's Pricing Analyst Program that is now well underway
The online price list editor that was announced during the Verisk Conference in February of 2022.
The impact of an explosion of InsurTech in restoration.
Pricing feedback.
The future...
2022-09-1639 minRestoration TodayExploring the Impact of Toxic ChemicalsIn this episode, Michelle is joined by two incredible, and highly celebrated scientists to discuss toxic chemicals in our lives - and how they disrupt our bodies, hormones, and environments.
Pete Myers, PhD, a founder of sudoc, is one of the world's top experts on endocrine disrupter chemicals. He coined the term "endocrine disruption" in 1991, and coauthored a book in 1996 that discusses the topic, called Our Stolen Future.
Terry Collins, PhD, is a fellow founder/inventor, and principal inventor of TAML catalysts. This catalyst could greatly reduce the amount of chemical needed in cleaning and...
2022-09-0657 minRestoration TodayBONUS EPISODE: Phil & Michelle's Happy Hour DEBUT!Welcome to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way.
A few times a year, Phil Rosebrook Jr. of Business Mentors and Michelle Blevins of C&R Magazine sit down with restoration and cleaning industry leaders and icons to chat about all-things restoration, share stories, and have a few laughs.
In this debut episode, Phil and Michelle catch up with Josh Hobbs from Dalworth, Warner Cruz from BluSky (formerly JC Restoration), and Mark Whatley from Actionable Insights! This episode was recorded during the...
2022-08-3151 minRestoration TodayBONUS EPISODE: Phil & Michelle's Happy Hour DEBUT!Welcome to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way.
A few times a year, Phil Rosebrook Jr. of Business Mentors and Michelle Blevins of C&R Magazine sit down with restoration and cleaning industry leaders and icons to chat about all-things restoration, share stories, and have a few laughs.
In this debut episode, Phil and Michelle catch up with Josh Hobbs from Dalworth, Warner Cruz from BluSky (formerly JC Restoration), and Mark Whatley from Actionable Insights! This episode was recorded during the...
2022-08-3151 minRestoration TodayThe Experience: New Venue, Fresh Learning OpportunitiesThe Experience is back in Las Vegas Sept. 7-9, at the all-new, state-of-the-art Caesars Forum!
In this episode of the Restoration Today podcast, Larry and Michelle chat about what makes The Experience special - the industry awards and parties, hands-on training including a flood house right on the show floor, multiple tracks on various topics, and more.
For a sneak peek at what's coming this September, take a listen, then get registered at experiencetheevents.com!
2022-08-0921 minRestoration TodayStrategic, Data-Driven MarketingThis week, we welcome ATI's Chief Marketing Officer Kenneth Schweighofer to the podcast! ATI is known for utilizing data to grow its marketshare, increase customer base, and acquire companies. The marketing department is no different.
Kenneth and Michelle discuss effective marketing techniques for restoration companies, setting yourself apart from the competition, the advantages of organic marketing in certain areas, and more!
2022-07-1937 minRestoration TodayOwnership & Authenticity with Chris and BrandonIn this week's episode, Michelle catches up with fellow podcasters, Brandon Reece and Chris Nordyke from the Head Heart and Boots podcast, and columns in C&R.
This conversation covers everything from personality types and tests and learning to embrace, hone in, and grow in who you are. There are also discussions on tough topics like anger and regret, and managing expectations.
Plus, the importance of self-awareness in business and in life, and the impact that can have on sales, family life, and every aspect in between.
Other topics include humility in sales...
2022-07-1254 min
Restoration TodayNew Technology Removes Hurdles with Insurance Claims PaymentsGetting paid is a common pain point for restoration contractors. There are a number of reasons for this – communication, working with adjusters, coverage issues, multi-party checks involving lenders, etc.
In this episode, Michelle is joined by Mark Whatley (founder) and Sean Duffy (VP) of sureti - a new app is paving the way for better customer service and faster payment times for property insurance claims by alleviating frustrations and delays caused by multi-party checks.
They discuss the frustrations they have seen throughout the insurance restoration process, the evolution of a non-biased solution, and what this me...
2022-06-0842 minRestoration TodayReducing Chemical Burden during Disinfection & RemediationThis quick bonus episode of Restoration Today takes us to the show floor at The Experience! Michelle and two special guests discuss the ongoing need to expose customers, especially those with chemical sensitivities, to fewer chemicals during remediation projects.
Roger Berry, CEO, and Brian Lester, product specialist, talk about the 30+ years of science, testing, and more recently real-world use of dot Cleaner.
Plus, they discuss finding products that are good partners going into CAT season, disinfectant application, and more.
2022-06-0217 minRestoration TodayFrom Wall Street to Restoration: Building a Mammoth CultureWhen a career on Wall Street left him feeling unsatisfied, Mike Bevilacqua decided to explore other directions for his career and was surprised by the restoration industry.
Fast forward 15+ years, Mike now runs a large restoration company on the East Coast - Mammoth Restoration, with eight locations across three states. Over the years, he learned what does and does not work for effective growth, how to create a healthy culture, and what it takes to drive explosive growth.
At the root of it all: focus on people, not numbers. In this episode, Mike and Michelle...
2022-04-1942 minRestoration TodayCoreLogic's Garret Gray Talks InsurTech Marketplace & Industry Hot TopicsCoreLogic President of Protect Garret Gray is back on the Restoration Today podcast! In this conversation, Garret and Michelle discuss a number of hot topics in the restoration industry today including (but certainly not limited to):
Data
Integrations
Marketplace competition
Contractor relationships
Plus, Garret shares some of his background, the growth of Next Gear Solutions over the years before being acquired by CoreLogic, his family, and more.
Miss our first conversation with Garret? You can listen to it here!
2022-03-2438 minRestoration TodayContinuing the Conversation: Mike Fulton Discusses Inflation, T&M, Integrations, & MoreMike Fulton, CEO of Xactware (now known as Verisk Property Estimating Solutions) is back on the Restoration Today podcast for round two! He first appeared on our podcast last November, and we are excited to keep these open conversations going with Mike as the restoration landscape continues to change and evolve.
In this podcast, which is audio-only due to a hiccup on our end, Mike and Michelle discuss hot topics like:
Adjustments for inflation
Reporting pricing vs. predicting pricing
Thoughts on T&M and 10&10
Reason profit margins for contractors
Up-and-coming innovations and platforms in the InsureTech w...
2022-03-1138 minRestoration TodayBalancing Work + Fun with Gerrett StierGerrett Stier, founder of GMS Distribution, sits down with Michelle to talk about what it has looked like to build a company over time, with great intentionality and focus on quality and customer service.
"If you want something, you go work for it," he said.
Plus, there is a lot of discussion on finding a work-life balance, and learning it is okay to step away for a moment. The work and relationships will still be there.
Take a watch or listen for more great nuggets in this Restoration Today episode!
2022-03-0741 minRestoration TodayTech Talk: The Evolution of Restoration Software and IntegrationsWith all the changes and evolutions in the restoration software space in recent years, we wanted to have a conversation with Ryan Pritchard from Canam Systems/PSA on the current state of tech in the industry. Â
PSA is one of the original software platforms in the industry, founded in 1994. That puts the team in an interesting place to talk about the evolution of software for restoration contractors. Â
In this podcast, Ryan and Michelle discuss the importance of integration and collaboration among industry software platforms, the differences between various solutions out there, data concerns, what is ne...
2022-03-0326 minRestoration TodayHot Topics Discussion with Xactware CEO Mike FultonCurrent trending topics in the restoration and cleaning industry:
Labor Rates
Inflation
Pricing
Data
Integration/Collaboration
In this episode of the Restoration Today podcast, Xactware CEO Mike Fulton discusses each of those topics, where Xactimate stands on them, what is going on internally to even try to keep up with pricing, what contractors should do when they get pushback on pricing, Xactware's interest and use for contractor data, and more.
C&RÂ has plans for ongoing conversations with Mr. Fulton every few months, so if you have a question you'd like answered, email it to m...
2021-11-3041 min
Restoration TodayC&R Legacy: A Conversation with Patti HarmanPatti Harman spent years at the helm of C&R Magazine and working within the Restoration Industry Association. Her impact on the restoration industry and leadership of C&R led to the creation of an award in her honor, the Patricia L. Harman Golden Quill Award. It is awarded to one person each year for an outstanding editorial contribution to C&R.
After leaving C&R, she moved into the editor-in-chief position at Claims Magazine in 2014, but remains an icon and frequently comes up in conversations with restoration contractors.
As C&R enters yet another new era...
2021-11-0921 minRestoration TodayC&R Legacy: A Conversation with Patti HarmanPatti Harman spent years at the helm of C&R Magazine and working within the Restoration Industry Association. Her impact on the restoration industry and leadership of C&R led to the creation of an award in her honor, the Patricia L. Harman Golden Quill Award. It is awarded to one person each year for an outstanding editorial contribution to C&R.
After leaving C&R, she moved into the editor-in-chief position at Claims Magazine in 2014, but remains an icon and frequently comes up in conversations with restoration contractors.
As C&R enters yet another new era...
2021-11-0921 minRestoration TodayGrowth, M&A, Competition, & Pricing: A Candid Conversation with Paul Davis COO Mike HopkinsIn this episode of the Restoration Today Podcast, Michelle sits down with Paul Davis COO Mike Hopkins. He has been in the franchise world for some time, and part of Paul Davis since 2015.
Michelle and Mike talk about the landscape of today's restoration industry, what it takes to stay competitive as the industry continues to consolidate, the importance of pricing feedback to influence Xactimate pricing, and what Mike foresees ahead for our industry.
2021-10-1215 min
Restoration TodayGrowth, M&A, Competition, & Pricing: A Candid Conversation with Paul Davis COO Mike HopkinsIn this episode of the Restoration Today Podcast, Michelle sits down with Paul Davis COO Mike Hopkins. He has been in the franchise world for some time, and part of Paul Davis since 2015.
Michelle and Mike talk about the landscape of today's restoration industry, what it takes to stay competitive as the industry continues to consolidate, the importance of pricing feedback to influence Xactimate pricing, and what Mike foresees ahead for our industry.
2021-10-1216 minRestoration TodayThe ATI Story: Growing the Nation's Largest Family-Owned Restoration Company | Seller Stories Ep. 2In the second episode of our Seller Stories series, we are turning the tables - talking to the leaders of a company that is not for sale, but is instead positioning itself in the buyer's seat and looking to grow through mergers and acquisitions.
ATI is the largest family-owned restoration company in the U.S, and well into its second-generation of leadership.Â
In this episode of the Restoration Today Podcast, hear the story behind ATI, how generational leadership changes have played out, the organic way these men have found their positions within the family company, h...
2021-10-1229 minRestoration TodayTotal Truth | Restoration Today + The Dyojo Podcast CrossoverIn this crossover episode, the Restoration Today and The Dyojo Podcasts collide to bring an open conversation between Jon Isaacson and Michelle Blevins about today's restoration industry, the story of the C&R transition, and a bigger explanation of The Dyojo - his background, goals, and vision.
2021-08-2738 minRestoration TodayTotal Truth | Restoration Today + The Dyojo Podcast CrossoverIn this crossover episode, the Restoration Today and The Dyojo Podcasts collide to bring an open conversation between Jon Isaacson and Michelle Blevins about today's restoration industry, the story of the C&R transition, and a bigger explanation of The Dyojo - his background, goals, and vision.
2021-08-2738 minRestoration TodayCreating Strategic Partnerships | The Restoration Today PodcastAs the landscape of the restoration industry continues to grow at epic speed through mergers, acquisitions, pandemics, natural disasters, AI, technology, and so many other factors, independent companies are finding ways to stay competitive. Â
Restoration Affiliates is a peer network of independent restoration companies from across the U.S. who jump into action for each other whenever needed. Last year, the group did more than $630 million in work, and it is only up from here. Â
In this episode of the Restoration Today podcast, Michelle chats with Jim Kowalski, president of Restoration Affiliates, to learn the ne...
2021-08-1023 minRestoration TodayA Show Unlike Any Other | The Restoration Today PodcastThe Experience Convention & Trade Show is just WEEKS away! This year's event will be bigger than ever - more education, more hands-on learning, a massive show floor, more networking, you name it! Â Â Michelle chats with Larry Cooper about what's on the agenda, and what makes this year's event the best yet.
For more: www.candrmagazine.comÂ
2021-08-0421 min
Restoration TodayRestoration Today Podcast: The Entrepreneurial ConspiracyRestoration Today is a video and audio podcast covering everything restoration-related. Every week, Michelle Blevins sits down with an industry peer – a contractor, a colleague, a supplier, an innovator, an insurer, etc. Every conversation will cover the hottest topics in today’s restoration industry – going beyond fire and water damage restoration and diving into topics like M&A, company culture, hiring and recruiting, innovations in restoration, and tools of the trade. Plus, there will be some guaranteed laughs and heartfelt moments.  In this debut episode, we're talking about The Entrepreneurial Conspiracy
For more: www.candrmagazine.comÂ
2021-08-0417 min
Restoration TodayRestoration Today Podcast: The Entrepreneurial ConspiracyRestoration Today is a video and audio podcast covering everything restoration-related. Every week, Michelle Blevins sits down with an industry peer – a contractor, a colleague, a supplier, an innovator, an insurer, etc. Every conversation will cover the hottest topics in today’s restoration industry – going beyond fire and water damage restoration and diving into topics like M&A, company culture, hiring and recruiting, innovations in restoration, and tools of the trade. Plus, there will be some guaranteed laughs and heartfelt moments.  In this debut episode, we're talking about The Entrepreneurial Conspiracy
For more: www.candrmagazine.comÂ
2021-08-0417 min