Shows
The Toilet Paper Salesman® PodcastThe Bank Account That Saves Your Marriage, Career, and CustomersSend us a textEver wonder why some relationships feel effortless while others drain you dry? We unpack a simple framework that explains it all: the personal bank account. Every interaction makes a deposit or a withdrawal—at home, at work, and with customers—and understanding that ledger helps you prevent silent scorekeeping from turning into loud conflict.We start with a candid story from marriage: a fun weekend away turns into cold shoulders at home. Not because love vanished, but because the balance shifted. From there, we map concrete ways to restore trust with targ...
2025-12-0209 minThe Toilet Paper Salesman® PodcastFrom Consistency to Relationship: The Four Pillars of Successful SellingSend us a textEver wonder why some sales relationships thrive while others stall out? The answer might be simpler than you think. The formula for sales success isn't complicated, but it is profound: consistency builds confidence, confidence turns into trust, and trust becomes a relationship. This episode breaks down why 75% of what makes a top salesperson has nothing to do with sales skills—it's about showing up, following up, being likable, and being credible. These fundamental behaviors create the foundation for everything else.Many salespeople struggle because they miss these basics. They mig...
2025-11-0409 minThe Toilet Paper Salesman® PodcastThe Jeff Heeren Interview: Ownership Mindset over Hierarchy: The Quiet Engine of GrowthSend us a textA 50-year career doesn’t happen by accident—it happens by learning fast, saying yes wisely, and teaching what you know. I sit down with Jeff Heeren, SVP of Sales at RJ Schinner, to unpack the real mechanics of growth in Jan-San distribution: how a family legacy informed his approach to markets, why leaving a minority stake opened a bigger path, and how a regional wholesaler became a national force with smart bets on footprint, private brands, and people.Jeff takes us behind the scenes of pivotal decisions: acquiring small footprints and...
2025-10-0738 minThe Toilet Paper Salesman® PodcastTerritory MasterySend us a textTerritory management is the hidden keystone separating exceptional salespeople from those who plateau after initial success. Mike Mirarchi tackles this critical skill by sharing practical frameworks for ranking customers, creating growth space, and managing territories with strategic precision.The heart of effective territory management lies in customer classification. Using a four-point system based on volume, margin, payment practices, and the "PITA factor" (pain-in-the-you-know-what), Mike demonstrates how to objectively evaluate which customers deserve your time and which are secretly draining your potential. "Until a customer pays their invoice," Mike emphasizes, "you don't...
2025-09-0222 minThe Toilet Paper Salesman® PodcastFrom Rowing Champion to Cancer Advocate: Abby Peck's JourneySend us a textPassion isn't confined to a single pursuit – it's portable. That's the profound lesson from Olympic rower Abby Peck, whose remarkable journey from novice rower to champion athlete to cancer advocate demonstrates how dedication and purpose can transform lives across entirely different domains.Abby's story begins with a serendipitous challenge: "Are you going to talk about wanting to do this, or are you going to do it?" This question propelled her from casual interest to making the national rowing team in just eight months – an almost unheard-of trajectory. Unlike most of her team...
2025-08-0535 minThe Toilet Paper Salesman® PodcastHave-Do-Be: Rethinking Your Spiritual JourneySend us a textAre you trapped in religious obligation instead of experiencing the freedom of relationship with God? Mike Mirarchi breaks down his personal secret to success that has guided his entire life and career: putting 100% of everything in God's hands.Drawing from his own journey, Mike explains the critical distinction between what he calls "Be-Do-Have Religion" versus "Have-Do-Be Relationship." The former requires us to follow rules, perform rituals, and earn our way to salvation. The latter starts with accepting the freely given gift of salvation through Jesus, which transforms how we live from...
2025-07-0409 minThe Toilet Paper Salesman® PodcastHow Small Acts of Kindness Can Transform Our WorldSend us a textSpecial moments sometimes align in meaningful ways. When I launched this podcast exactly one year ago on July 3rd, I had no idea it was my Pop's birthday until my sister-in-law pointed it out. Now, as we celebrate our first anniversary, we're dedicating this episode to Frank J. Mirarchi, who would have turned 99 today.What made my Pop's generation "the greatest" wasn't just their historical significance - it was their remarkable selflessness. Growing up through the Depression, they didn't think twice about giving the shirts off their backs, helping neighbors, or...
2025-07-0310 minThe Toilet Paper Salesman® PodcastBreaking Out of Your Comfort Zone: The Art of Cold CallingSend us a textStepping outside your comfort zone is essential for success in sales, especially when it comes to cold calling. This candid exploration takes you deep into the psychology and strategy behind effective business-to-business cold calling approaches that actually work.We break down the crucial mindset shift from seeing cold calls as order-taking opportunities to viewing them as chances to help customers become more successful. This fundamental reframing transforms your approach from product-pushing to consultative selling - the difference between asking "Need anything this week?" and engaging in meaningful conversations about business challenges...
2025-06-0322 minThe Toilet Paper Salesman® PodcastThe Tracy Margol Interview: From the Medical Field to Selling Food PackagingSend us a textTracy Margol's career journey from medical field professional to manufacturing sales leader offers powerful lessons in career resilience and adaptability. What started as a "practice interview" with Fabrikal turned into a 25-year career spanning customer service, product management, and eventually national sales. Tracy shares the fascinating story of how she green fielded Canada for her company without existing distribution networks, relying on cold calling and persistence to build sustainable business relationships despite significant challenges.The conversation delves into the importance of cross-functional experience and how learning different aspects of a business...
2025-05-0626 minThe Toilet Paper Salesman® PodcastBreaking Free from the Chains of DiscouragementSend us a textUnlock the secrets to overcoming discouragement and start painting a vibrant picture of your life today. As we celebrate the 10th milestone episode of the Toilet Paper Salesman Podcast, I'm Mike Mirarchi, your guide to dismantling the anchors holding you back. We dive deep into the heart of discouragement, exploring how some people—often driven by their own insecurities—try to pull us back just as we begin to excel. Drawing inspiration from the legendary motivational speaker Earl Nightingale, we uncover why success can sometimes be a lonely journey and why aligning with like...
2025-04-0108 minThe Toilet Paper Salesman® PodcastHarnessing Fear and Unveiling Success in Unexpected PlacesSend us a textFear often serves as an anchor, holding us back from achieving our goals and reaching our fullest potential. This episode explores practical strategies to overcome fear, emphasizing the importance of small steps, embracing failure, and surrounding ourselves with supportive people. • Understanding fear's dual role in life • Exploring the comfort zone and its impact • Challenging the fear of failure as a learning tool • The importance of taking small steps toward growth • Surrounding yourself with positive influences • Faith and fear cannot coexist • The secret to my success Sanebox... Get rid of...
2025-03-0410 minThe Toilet Paper Salesman® PodcastBeyond Satisfaction: Achieving True Customer SuccessSend us a textEver wondered how selecting the right clients can transform your business success? Tune into the Toilet Paper Salesman Podcast, where we reveal the secrets to mastering the art of building customer relationships. We discuss treating your job as your own business, making intentional choices about who you work with, and aligning yourself with clients who share your values and ambitions. This approach not only boosts your personal and professional growth but also elevates your skill set. Discover the pivotal differences between achieving mere customer satisfaction and striving for customer success, and learn how...
2025-02-0415 minThe Toilet Paper Salesman® PodcastCrafting Goals that Stick: Redefining Success on Your TermsSend us a textEver wonder why your New Year's resolutions seem to fizzle out faster than you can say "gym membership"? Join me, Mike Mirarchi, on the Toilet Paper Salesman Podcast as we unravel the mystery behind setting and achieving goals. From grappling with the societal pressures that dictate our ambitions to questioning whether your goals are truly yours or borrowed from others, this episode challenges you to redefine success on your terms. We'll pinpoint the sneaky pitfalls that lead to abandoned aspirations and equip you with strategies to make your goals stick, even when life...
2025-01-0214 minThe Toilet Paper Salesman® PodcastMastering Time: Overcoming Common Productivity PitfallsSend us a textEver wondered why you often feel you're running out of time despite having the same 1,440 minutes in a day as everyone else? Discover the three major time suckers that are silently draining your productivity and learn actionable strategies to regain control of your precious minutes. Mike Mirarchi, your host of the Toilet Paper Salesman Podcast, breaks down how negative people, procrastination, and bad habits are holding you back and offers practical advice to eliminate these obstacles from your life.Join us as we explore the importance of reducing time spent on...
2024-12-0312 minThe Toilet Paper Salesman® PodcastCommunicating for Impact: Strategies for Sales and LifeSend us a textEver had a hilarious yet enlightening moment of miscommunication with your family? Join us as we kick off this episode of the Toilet Paper Salesman Podcast with a humorous story about a mix-up between my parents that brilliantly underscores the complexities of conveying messages accurately. We then unpack the three primary modes of communication—words, voice, and body language—to show you just how crucial it is to choose the right medium for your message, whether in-person, on video calls, or through texts and emails. Especially in sales, the way you communicate can be a...
2024-11-0512 minThe Toilet Paper Salesman® PodcastReconnecting Through a SweatshirtSend us a textWhat if a simple piece of clothing could reconnect you with a long-lost mentor? In Episode 4 of the Toilet Paper Salesman Podcast, I share the touching story of how an old sweatshirt bearing the Huff Paper Company logo reignited memories and helped me find my way back to my incredible mentor, Phil Sullivan. Listen as I recount the years under Phil’s leadership, where I managed to increase sales by 30% annually for over a decade and open hundreds of new distribution accounts. Phil’s guidance was instrumental in shaping my career, and the jour...
2024-10-0110 minThe Toilet Paper Salesman® PodcastUnlocking Potential Through Compassionate LeadershipSend us a textEver wonder how the right leadership can unlock hidden potential? I share a personal story from my peewee football days, where Coach Bright recognized my strengths and placed me in the perfect position to excel. This episode is all about how great leaders, like Coach Bright, harness their team's unique skills, foster trust without micromanagement, and create a flourishing workplace environment. Learn how effective leadership involves more than just assigning tasks but also understanding each team member's capabilities and encouraging them to shine.Curious about the small actions that set exceptional...
2024-09-0615 minThe Toilet Paper Salesman® PodcastFrom Basics to Brilliance in SalesmanshipSend us a textEver wondered why some salespeople consistently outperform others? Discover the secret sauce to becoming a standout in sales with our latest episode. I reveal that mastering the basics is your key to success. Uncover the three pillars of great salesmanship: showing up, following up, being likable and credible, and perfecting your sales skills and product knowledge. Learn how to create an atmosphere where deals practically close themselves by embracing authenticity, curiosity, and a genuine interest in your client's needs.Sales meetings are your battlefield, and preparation is your best weapon. This...
2024-08-0418 minThe Toilet Paper Salesman® PodcastTurning Challenges into TriumphsSend us a textEver wondered what you can learn from a Toilet Paper Salesman? Join me, Mike Mirarchi, as I kick off the first episode of the Toilet Paper Salesman Podcast and reveal the surprising journey that led me here. From growing up in a middle-class family to navigating the unpredictable path to college and a successful sales career, I share the lessons that only four decades of experience can provide. This episode is your gateway to understanding how small, incremental changes can bring about monumental improvements in both your personal and professional life....
2024-07-0323 min
Good Morning, HRResetting the Clock: Practical Employee Relations with Michael J. MirarchiIn episode 57, Coffey talks with Michael J. Mirarchi about training leaders to avoid employment litigation rather than simply training for compliance.They discuss the difference between defending against employment litigation and avoiding employment litigation; the importance of teaching leaders what they should focus on instead of what they should avoid; the key components of "good faith efforts" of legal compliance; how using scripts for sensitive employment relations issues helps keep leaders out of trouble; the difference between empathy and sympathy; the best way to handle employment terminations; how to communicate and provide feedback to candidates who aren't...
2022-08-1837 min
Black Rifle Coffee Podcast#199 - Marshall Mirarchi and Hurricane - White House Guard DogEvan Hafer and Mike Glover sit down with former Secret Service K9 handler Marshall Mirarchi and his dog, Hurricane. Hurricane famously took down a man who jumped the White House fence in 2014 and is the first dog to receive the Distinguished Service Medal. The three discuss the profession of Secret Service K9 handler, what retirement is like for a K9, and the brand new BRCC coffee, Hurricane Roast.
2022-03-211h 00
Industry Angel Business PodcastMike Mirarchi - Sales Wisdom from a Toilet Paper SalesmanIf you’re looking for a no-nonsense guide for how to improve your selling skills, business acumen, and overall success in life, look no further! With over thirty years of firsthand sales experience, Michael Mirarchi has compiled his wealth of business knowledge into this easy-to-use, practical guide. Read these kinds of books before? Found a lot of fluff and vague advice? You won’t find any of that here. Mirarchi uses plain English to lay out the actionable tips and strategies he’s employed in his own life to keep learning, growing, and succeeding. A re...
2016-07-2148 min