Milton Pedraza - Podcast Details

Shows

The Self-Employed Life Milton Pedaza & Erica Wertheim Zohar - Trust is the New Currency of Business In this episode of The Self-Employed Life, I had the pleasure of speaking with two guests, Milton Pedraza and Erica Wertheim Zohar, co-authors of High Trust Worth: The New Currency of Business is Not Money, It's Trust. We discuss the power of trust in business and why it is more important now than ever. Drawing from their experience in the luxury market, Milton and Erica break down the five pillars of building high trust and share what it really takes to both earn and keep it. We explore how businesses can stand out by making trust their foundation and...

2025-03-1253 min

The Experience: Conversations with Creatives Literary Agents, Conferences, and Seeking God's Guidance with Author Candice Pedraza YamnitzAuthor Candice Pedraza Yamnitz joins the podcast to discuss her journey of working with literary agents, dealing with setbacks, seeking God's guidance, collaborative writing, providential relationships, and much more. Follow Candice: Candice Pedraza Yamnitz on Instagram Candice Pedraza Yamnitz website Candice Pedraza Yamnitz on Amazon Follow Clint Hall: Clint Hall on Instagram Clint Hall on Facebook Clint Hall on Twitter You can also find me at clinthall.com. Host...

2024-06-1749 min

Beyond Luxury Evolving Luxury: Shifting Power, Creativity, and the Future of Brands with Milton Pedraza CEO of the Luxury InstituteJoin us as we welcome Milton Pedraza, CEO of the Luxury Institute, to discuss the profound evolution of the luxury industry.In this episode we explore the pivotal shift in power from brands to customers, highlighting the necessity of giving a voice to high net worth, ultra high net worth, and aspirational clients. We delve into the transformation of e-commerce in luxury, alongside the resurgence of physical stores and brand ambassadors. Emphasizing the importance of humility, creativity, and emotional intelligence, he explains how these elements are essential in engaging diverse clients and creating personalized experiences.

2024-05-1646 min

Power-Up With The Immersive Full Audiobook Experience!100 Proven Ways to Acquire and Keep Clients for Life by C. Richard Weylman, Bob Burg - foreword by, Milton Pedraza - afterword byPlease visithttps://thebookvoice.com/podcasts/2/audible/98144to listen full audiobooks. Title: 100 Proven Ways to Acquire and Keep Clients for Life Author: C. Richard Weylman, Bob Burg - foreword by, Milton Pedraza - afterword by Narrator: Steve Menasche Format: mp3 Length: 4 hrs and 44 mins Release date: 05-07-24 Ratings: 5 out of 5 stars, 7 ratings Genres: Consumer Behavior & Market Research Publisher's Summary: Elevate your client's experience and win more business. This is the first book to detail how professionals can acquire more clients and establish their lasting loyalty through the experience they provide. Many books are written on acquisition strategies, better customer service...

2024-05-074h 44

Milton Antonio Podcast - Cicatrices La magia de la tegnología - Episodio 35 con Alejandro Pedraza PonceEn este episodio tengo la gran oportunidad de hablar y presentarles a un chico con un gran sueno, quieres saber de que se trata? acompáname a escuchar este podcast...

2024-04-0853 min

The Expertise of Emotionally Intelligent Luxury Extraordinary Customer Experiences: A SeriesWhen was the last time you created an extraordinary experience for another human being? Or as a customer, when was the last time you had an extraordinary experience that you couldn't wait to share with the world? Or when was the last time you witnessed someone deliver an extraordinary experience for their customer? What made it so extraordinary? In this podcast, Milton Pedraza, Luxury Institute CEO, and Katie Sousa, Senior Consultant, share how extraordinary customer experiences are created and delivered by those who utilize their expertise, with human empathy, trustworthiness, and kindness all through the lens...

2023-07-0517 min

The Expertise of Emotionally Intelligent Luxury Creating a High-Performance Relationship Building SystemLuxury Institute recently launched its online education course, The Mastery of HNW Relationship Building, which is built on the fundamentals of its proprietary Luxcelerate High-Performance System. On Thursday, June 8, Milton Pedraza, Luxury Institute CEO, provided a behind the scenes look into the empirical research and proven best practices that created its High-Performance Relationship Building System. A system that has been used by leading global luxury brands and the highest performing sales professionals in luxury real estate, fashion and leather goods, jewelry and watches, wine and spirits, wealth management, hospitality, medical and more. Now, through The Ma...

2023-06-0836 min

The Business of Fashion Podcast A Reality Check on Fashion and the MetaverseBoF’s Marc Bain and a group of panellists break down the state of web3 in fashion and where the technology is headed.Background:Over the last couple of years, the fashion industry couldn’t stop talking about the potential of NFTs, the metaverse, known in tech industry speak as web3. Now, the fervour around web3 has cooled and the speculators are long gone. But for those committed to the web3 space, the work continues, even as the discussion has shifted.“People are pulling back, but people are investing,” said Brian Tru...

2023-05-1925 min

The Expertise of Emotionally Intelligent Luxury The 7 Luxury Myths Killing Brand PerformanceFrom Luxury Institute's May 2023 white paper, Milton Pedraza, CEO, highlights the 7 luxury myths killing your brand's performance and how to overcome them. Luxury Institute continuously conducts insight-generating interviews with its global network of executives and expert members and HNW and UHNW consumers across the world to disprove these myths.Follow us @officialluxuryinstitute | Contact us LuxuryInstitute.com

2023-05-1013 min

The Expertise of Emotionally Intelligent Luxury UHNW Health Care, Wellness and Longevity Trends with Dr. Jordan ShlainOn October 27, 2022, Milton Pedraza, Luxury Institute CEO, welcome Dr. Jordan Shlain, Practicing Physician, Founder and Managing Partner at Private Medical, to discuss the current and future trends of UHNW Health Care, Wellness and Longevity.In this webinar, you will hear from Dr. Jordan Shlain on:-Health Care, Wellness and Longevity Values and Priorities of the UHNW-Health Care Diagnostics Technologies and Solutions-Longevity Treatments and Solutions -The Future of Health Care and Patient CentricityFollow us @officialluxuryinstitute | Contact us LuxuryInstitute.com

2023-01-0556 min

Relatos de Gobierno Urbano E60: Adriana Parias Durán: su legado y su presenciaAdriana Parias Durán, docente del Instituto de Estudios Urbanos de la Universidad Nacional de Colombia, falleció en 2022 dejando un importante legado para la academia colombiana y latinoamericana en materia de economía urbana, mercado de suelos y vivienda informal. Parias estudió economía en la Universidad de los Andes, era Magíster en Economía de la misma institución y Magíster y doctora en Urbanismo del Instituto de Urbanismo de París de la Universidad de París XII. Fue profesora de las Universidades Externado, del Rosario y Nacional de Colombia. También fue socia fundadora de la Asociació...

2022-07-1141 min

The Expertise of Emotionally Intelligent Luxury How to Prioritize Customer Tech's Top 5 in 2022 and BeyondThere is a great deal of mythology and lack of expertise in digital transformation tech at all consumer brands, not just luxury and premium brands. But luxury and premium brands are different. They are in the unique products and deep customer relationship business; at least the best ones are. They rely partially on scale, but mostly on share of customer relationship. Using those benchmarks is how we designed the luxury and premium customer tech priorities list outlined in our May 2022 white paper, How to Prioritize Customer Tech's Top 5 in 2022 and Beyond.Milton Pedraza, Luxury Institute CEO, is...

2022-05-0913 min

The Expertise of Emotionally Intelligent Luxury Luxury Sector-by-Sector Analysis by Milton Pedraza, Luxury Institute CEO, at Luxury FirstLook 2022Milton Pedraza, Luxury Institute CEO, speaks at Luxury Daily's Luxury FirstLook 2022 Event and provides a luxury sector-by-sector analysis for 2022Follow us @officialluxuryinstitute | Contact us LuxuryInstitute.com

2022-01-2141 min

The Expertise of Emotionally Intelligent Luxury The Livestream Shopping Revolution with FireworkMilton Pedraza, Luxury Institute CEO and DataLucent Chairman, welcomed Firework Co-Founder and CEO, Vincent Yang, to discuss how video livestreaming has and will continue to revolutionize how consumers shop.Today, Firework reaches over 600M+ people globally who consume millions of short-videos across hundreds of categories, and includes the creativity of over 300K+ professional creators on the open web.Follow us @officialluxuryinstitute | Contact us LuxuryInstitute.com

2021-10-2751 min

The Expertise of Emotionally Intelligent Luxury The Great Data Debate with Rishad Tobaccowala and Milton PedrazaOn October 6, 2021, Milton Pedraza interviewed Rishad Tobaccowala on the ABCDE of Re-Invented Marketing. In this podcast, Rishad and Milton focus specifically on the Data portion of the ABCDE.Follow us @officialluxuryinstitute | Contact us LuxuryInstitute.com

2021-10-1410 min

The Expertise of Emotionally Intelligent Luxury Re-Invented Marketing: A Candid, Myth-Busting Interview with Rishad TobaccowalaMilton Pedraza, Luxury Institute CEO and DataLucent Chaiman, hosts a candid, myth-busting conversation about the ABCDEs of Reinvented Marketing with advisor, speaker, educator, and author of Restoring the Soul of Business: Staying Human in the Age of Data, Rishad Tobaccowala.Rishad was named by BusinessWeek as one of the top business leaders for his pioneering innovation and TIME magazine dubbed him one of five "Marketing Innovators." He is a Senior Advisor to the Publicis Groupe, the world’s third largest communication firm with 80,000 employees serving most recently as its Chief Growth Officer and Chief Strategist. Rishad has a...

2021-10-0757 min

The Expertise of Emotionally Intelligent Luxury Generation-Z Myths and RealitiesMilton Pedraza, Luxury Institute CEO and DataLucent Chairman, interviews Megan Gerhardt and Hana Ben-Shabat to discuss the myths and realities of Generation-Z and understand this generation as consumers as well as their expectations in the workplace.Megan Gerhardt is the Professor of Management and Leadership at Miami University and Author of Gentelligence: A Revolutionary Approach to Leading an Intergenerational Workforce.Hana Ben-Shabat is the Founder of GenZ Planet, a research and advisory firm dedicated to the next generation of culture creators, employees and consumers. She is the author of the recently published book Gen Z 360.

2021-09-3053 min

The Expertise of Emotionally Intelligent Luxury How To Innovate A Tech Company The Luxury Giants LoveOn September 9, 2021, Milton Pedraza, Luxury Institute CEO and DataLucent Chairman, spoke with Kareen Mallet and Corey Gottlieb, founders of Replika Software, and two of the most successful tech entrepreneurs in the luxury goods and services industry.As a social selling platform designed to help brands activate their sales associates and brand ambassadors to sell more effectively online, Replika Software gained the trust and received significant investment from both LVMH and L’Oréal, with representatives from LVMH Luxury Ventures and L’Oréal BOLD joining the Board of Directors.During this immersive conversation, Kareen and Corey...

2021-09-1058 min

Customer Experience Talks #S1E9: Milton Pedraza: We need to inspire people - our associates, educate them, touch them emotionally, so that they can touch the customer emotionally.If you want to discover more about the person, who will tell you how to improve Customer Experience based on work experience with over 10k clients, meet Milton Pedraza. Milton is the Chairman of DataLucent, the CEO of the Luxury Institute, and is globally recognized as one of the world’s leading experts and private investors in the personal data economy. Mr. Pedraza is a passionate advocate for personal data rights.

2021-07-0127 min

The Expertise of Emotionally Intelligent Luxury New Rules for Data-Driven High-Performance Client RetentionThe economics say that a 5% increase in retention can increase profits by 25-95%. Premium and luxury categories, by nature, are long-term client relationship-building ventures. In this podcast, Milton Pedraza, Luxury Institute CEO, shares seven new rules to super-charge a premium and luxury retention program with new high-performance marketing and innovation rules that drive maximum results.You can also access our white paper on LuxuryInstitute.comFollow us @officialluxuryinstitute | Contact us LuxuryInstitute.com

2021-06-1517 min

The Expertise of Emotionally Intelligent Luxury Empowering Brands and Consumers to Share Personal DataOn Tuesday, May 18, 2021, Milton Pedraza, Luxury Institute CEO and DataLucent Chairman, held an exclusive discussion on Empowering Brands and Consumers to Share Personal Data.Privacy is a critical issue. According to Gartner over two thirds of consumers globally will be protected by privacy legislation, similar to GDPR by 2023. The bigger opportunity is to empower consumers to take control of their social and e-commerce data (Facebook, Google, Amazon, etc) and securely license it as a copyrighted asset to multiple brands they trust for fair value rewards and true personalization. This will fuel digital transformation. It will also unleash...

2021-05-1848 min

The Expertise of Emotionally Intelligent Luxury The Future of Luxury Beauty and WellnessOn May 11, 2021, Milton Pedraza, CEO of Luxury Institute, ignited an exciting discussion with three of the top experts in luxury beauty on The Future of Luxury Beauty & Wellness:-Oliver Garfield, CEO & Board Member of Cos Bar-Anne Talley, Beauty Executive & Consultant, Former GM of L'Oréal, Brand President of Revlon, and Brand Incubator at Walmart-Claire McCormack, Senior Editor at Beauty IndependentListen to learn exclusive insights into the growth opportunities and potential challenges for all major categories of beauty and wellness as we emerge from the pandemic, and beyond.Follow us @o...

2021-05-111h 01

The Expertise of Emotionally Intelligent Luxury Luxury Institute's Global Luxury Experts Share Myths and Realities of Digital TransformationDigital Transformation (DT) is a term that inspires awe as well as fear in the hearts and minds of premium and luxury goods and services brand executives. On one hand, executives have a fear of being left behind. On the other, they are so often bombarded with mixed messages and content about what DT is, and isn’t, especially in an industry that uniquely values customer relationships and human touch, that it is easy to be awed and confused as to how to move forward. To help brands navigate and scale an effective journey with the highest pro...

2021-05-0312 min

The Expertise of Emotionally Intelligent Luxury Reigniting the Luxury Hospitality IndustryOn Tuesday, March 23, 2021, Luxury Institute welcomed Jack Ezon of Embark Beyond, Shannon Knapp of The Leading Hotels of the World, and Ben Trodd of Four Seasons Hotels & Resorts to share the challenges and abundant opportunities of reigniting the luxury hospitality industry in 2021 and beyond. Milton Pedraza, Luxury Institute CEO, and Kathleen Shea, a luxury hospitality and lifestyle leader at brands such as Four Seasons, Mandarin Oriental, and Taj hotels co-moderated this event.Follow us @officialluxuryinstitute | Contact us LuxuryInstitute.com

2021-04-121h 00

The Expertise of Emotionally Intelligent Luxury The Current and Future State of Digital AdvertisingLuxury Institute CEO and DataLucent Chairman, Milton Pedraza, welcomed Dr. Augustine Fou, a marketer of 25 years, steeped in how digital has transformed the world and marketing. Dr. Fou helps marketers audit their digital campaigns for ad fraud and optimize campaigns based on accurate analytics. He has witnessed the entire arc of the evolution of digital marketing, since the mid-90's. Dr. Augustine Fou has worked on the "client side" for American Express, and on the "agency side" as Group Chief Digital Officer of Omnicom's Healthcare Consultancy Group, a $100 million group of 8 agencies serving pharma, medical device, and h...

2021-02-1158 min

Masters of Privacy Milton Pedraza: The case for Personal Data as intellectual propertyMilton is the CEO of the Luxury Institute, as well as a private investor, a frequent guest speaker at Columbia University, and a well-known entrepreneur. Of particular relevance to us, Milton is an investor in DataLucent and Digi.me, the former of which has recently launched an Advanced Personalization Xchange (APX) together with the Luxury Institute. References: Advanced Personalization Xchange MyData Business Models Prediction Machines, by Ajay Agrawal, Joshua Gans, Avi Goldfarb Richard Whitt on Medium DataSwift on YouTube This is a public episode. If you'd like to discuss this with other subscribers or...

2020-12-2827 min

The Expertise of Emotionally Intelligent Luxury Luxury Institute Launches Advanced Personalization Xchange (APX)The Luxury Institute has announced the launch of its Advanced Personalization Xchange (APX), a unique proprietary technology platform that enables affluent consumers to provide access to their rich, relevant and highly predictive personal data to premium and luxury brands in exchange for rewards and benefits, while maintaining full legal control of their data. APX is the first of its kind, opt-in, people-first, data panel platform that delivers previously inaccessible customer data as a service (DaaS) to premium and luxury brands. The platform is GDPR, CCPA and international privacy law compliant. APX can access personal data in Europe, Latin America...

2020-11-2350 min

The Expertise of Emotionally Intelligent Luxury Data Privacy Is A Brand Reputation Issue, Not A Compliance IssueLuxury Institute meta-research from across the globe indicates that the post COVID-19 landscape for consumer brands, and especially for luxury goods and services brands, is a potential minefield due to rapidly escalating consumer concerns for personal data privacy. Consumers are becoming activists on many social issues, and all surveys conducted in 2019-2020 by credible institutions such as Pew, Ipsos and Microsoft clearly identify privacy as a sizzling hot issue across all demographics. Luxury Institute’s own 2020 global research shows that the affluent and wealthy globally share deep concerns for personal data issues. In the most recent survey conducted by Tr...

2020-09-2112 min

The Expertise of Emotionally Intelligent Luxury Edge AI Is The Future Of Personalized Luxury“Edge AI is a dramatic breakthrough. It completely redesigns machine learning into a secure, private, cost efficient and effective process,” said Milton Pedraza Luxury Institute CEO. “The Cloud AI providers, such as Amazon and Google, know that Edge AI is the future, yet, are unwilling to disrupt their rapidly growing, highly profitable cloud AI businesses in order to serve the best interests of their clients. They are fully aware that Edge AI is a superior method, both for their corporate clients and their valued customers. Edge AI’s technical challenges have been, or continue to be, surmounted quickly by start-up...

2020-09-0826 min

The Expertise of Emotionally Intelligent Luxury The Three Skills Of Luxury Customer Experience In The Digital AgeThe biggest customer experience opportunity, pandemic, or not, is to understand and embrace the skills that support the blending of digital and emotional intelligence. To optimize their digital strategy brands must embrace the fact that they will need to master three critical skills: personal data expertise, AI expertise, and emotional intelligence expertise. Everything else, including product innovation, supply chain and channel management optimization, is dependent on that foundation. The pandemic has nearly paralyzed many luxury goods brands, as well as some luxury services brands. It has exposed the vulnerability of a primarily transactional, Industrial Age business model. Although no...

2020-07-1315 min

The Expertise of Emotionally Intelligent Luxury How To Build An Elite Client Relationship Team Post PandemicThe proliferation of digital access during the pandemic has created a world where consumers are able to interact and transact without engaging directly with humans, and many may prefer it. Digital access with no human contact has clear advantages, especially for purchasing low-value commodity goods. However, affluent consumers will still have the basic need to interact with trusted expert advisors who serve their best interests when they make high-value, high-investment, high-risk, and highly emotional luxury purchases and decisions, virtually and face-to-face. In wealth management, real estate, private aviation, yachting, travel, health and wellness, and other highly considered purchases and...

2020-07-0618 min

The Expertise of Emotionally Intelligent Luxury Building Client Relationships With Emotional Intelligence In The Digital AgeMilton Pedraza, Luxury Institute CEO, and Zornitza Stefanova, BSPK Founder and CEO, discuss building client relationships with emotional intelligence in the digital age.COVID-19 is prompting a massive shift to digital across industries, particularly in luxury. Ralph Lauren and Prada said recently they were expanding digital services. And Bain raised its forecast for luxury e-commerce by five percentage points. The consultant now expects e-commerce to more than double to 30 percent of all luxury purchases by 2025. We are at the dawn of a new era of hybrid shopping which connects the in-store experience with out-of-store experience, prioritizes the h...

2020-06-1740 min

The Expertise of Emotionally Intelligent Luxury The Highly Profitable Journey From Privileged Access To Advanced PersonalizationIn the post pandemic personal data economy, a brand’s privileged access to relevant, rich, and real-time customer data will be the major driver of economic and competitive advantage. As customers are empowered by legislation, and a rapidly growing community of ethical, innovative entrepreneurs and trusted intermediary services to take full control of their personal data, they will be selective about sharing. There will be winners and losers in each category. Smart brands need to develop the optimal customer data strategic plan and operating model now in order to take advantage of the opportunity. For almost three yea...

2020-05-2723 min

The Expertise of Emotionally Intelligent Luxury The 7 Rules For Reinventing Your Luxury Business Model Post PandemicCitizens of the world have endured months of living through the COVID-19 pandemic experience. When we are past the worst of the crisis, we will not be the same, but we know from history that there will be many major opportunities for economic prosperity. How can luxury business leaders take creative, effective steps right now to shift the growth curve to a higher plane, with a steeper growth trajectory? To help brands achieve their well-intentioned purpose and values, Milton Pedraza, Luxury Institute CEO, outlines seven rules for reinventing the luxury business model for post pandemic success.

2020-05-0121 min

The Expertise of Emotionally Intelligent Luxury The Future Of Privacy And Personalization In The Luxury IndustryMilton Pedraza, Luxury Institute CEO, hosted a live webinar on the future of privacy and personalization in the luxury industry, including research, trends, and use cases that can advise luxury goods and services executives.Follow us @officialluxuryinstitute | Contact us LuxuryInstitute.com

2020-04-2358 min

The Expertise of Emotionally Intelligent Luxury Empowering Personal Data For Exponential Economic GrowthMilton Pedraza, Luxury Institute CEO, and former Google Senior Executive and GLIAnet Project and Foundation President, Richard Whitt, discuss their co-authored white paper Empowering Personal Data For Exponential Economic Growth.Post pandemic, the rapid evolution of the personal data economy will have huge implications for the luxury industry. The industry is one where client relationships are an inherent part of the business model. The only way ethical luxury brands can achieve true personalization is when clients trust our privacy policies, and share their rich, real-time data by consent, so that we can personalize and customize to build...

2020-04-0836 min

The Expertise of Emotionally Intelligent Luxury Preparing To Reignite Your Luxury Business Post PandemicTough times bring out the best in most human beings and institutions. In order to help companies prepare to reignite their luxury businesses post-pandemic, Luxury Institute is conducting on-going primary and secondary research with clients and constituents, as well as external sources, to identify some key potential best practices. For Luxury Institute, the goal is to provide recommendations to the industry that will help guide luxury and premium goods and services brands, small and large, to stay adaptable, agile and sustainable during the next several weeks and months. For businesses, their goal should be to do everything possible to...

2020-04-0212 min

The Expertise of Emotionally Intelligent Luxury Luxury Institute Insights And Recommendations During The COVID-19 Crisis From The Global Luxury ExpertThe world is in a state of fear and anxiety. It’s all hands-on deck. Governments, healthcare entities, businesses and citizens must all come together to survive the crisis and begin to thrive again. In order to provide key insights and recommendations that are actionable, Luxury Institute reached out to all members of its Global Luxury Expert Network who are operating at the front lines of the global luxury industry to get a crowdsourced view of the situation. In this podcast, Luxury Institute CEO, Milton Pedraza, shares their insights and recommendations.Thank you to the Glo...

2020-03-2316 min

The Expertise of Emotionally Intelligent Luxury Why Affluent US Consumers Are Becoming Averse To Sales AssociatesOne out of three high-income shoppers likes to interact with a sales associate when shopping for luxury goods, 35% cite helpful sales professionals as a top factor in doing business with a brand, and 15% of consumers say that a relationship with a sales associate is a primary driver of luxury goods buying decisions.Luxury Institute’s State of the Luxury Industry 2020 report, based on surveys of more than 3,100 affluent consumers around the world, details the critical role played by luxury salespeople as brand ambassadors and catalysts for sales in dozens of industries. In this podcast, Milton Ped...

2020-03-0905 min

The Expertise of Emotionally Intelligent Luxury Privacy and Personalization Are Hot Issues For The AffluentAffluent U.S. consumers demand stringent safeguards on the security and privacy of their personal data from companies that collect their information, according to a new Luxury Institute survey of Americans earning at least $150,000 per year. They also demand true personalization in exchange for their data. With several high-profile breaches of customer data kept by merchants, credit card companies, and even credit bureaus, insights into attitudes on data sharing and personalization were among the most revealing in the Luxury Institute’s 2020 State of the Luxury Industry report.In this podcast, Milton Pedraza shares insights into the...

2020-02-1408 min

The Luxury Item with Scott Kerr S01 E08: Milton Pedraza, CEO of The Luxury InstituteMilton Pedraza, CEO of The Luxury Institute talks with Scott Kerr about starting the organization when he saw an opportunity for research in a growing luxury economy. He discusses why luxury retailers should incorporate emotional intelligence principles to turn sales associates into relationship builders; Milton also shares how he works with incumbent luxury brands that are seeking to get an edge in the market; The two discuss highlights from the Luxury Institute's latest State of the Luxury Industry 2020, why brands need to master omni-personal relationships, and the rising tide of true personalization; Plus: What global luxury experts have identified as...

2020-01-2941 min

The Expertise of Emotionally Intelligent Luxury 2020 Luxury Trends From The Global Luxury Expert NetworkTo generate the trends likely to affect the luxury industry in 2020, Luxury Institute conducted a crowdsourcing project with its Global Luxury Expert Network at the end of 2019. The Global Luxury Expert Network (GLEN) is a growing network of hundreds of luxury goods and services experts who form the core of Luxury Institute’s research, training, and business solutions teams. The network is made up of the best minds in the industry who have a minimum of 12-years of operating experience and are current and/or former C-level, VP or Director executives at top-tier luxury brands with proven track records of...

2020-01-1313 min

Eye on Travel with Peter Greenberg Travel Today with Peter Greenberg –Signature Travel Network’s Annual Conference This week’s episode of Travel Today with Peter Greenberg comes from the Signature Travel Network Annual Global Summit at the Mandalay Bay Resort and Casino in Las Vegas, Nevada. We’ll a report on what to expect in the world of travel for next year, with Alex Sharpe, President and CEO of Signature Travel Network. Milton Pedraza, CEO of the Luxury Institute, and Clark Massad, Vice President of Global Partnerships for IGLTA, on the evolution of gay and lesbian travel. Then, we’ll take a deep dive into the Las Vegas strip and the latest news on a city consta...

2019-12-181h 18

Relate w/ Patrick McAndrew Human Connection For Peak Performance with Milton Pedraza: Episode 037Milton Pedraza, CEO of the Luxury Institute and EI-Xpert, joins us in episode 037 of SHIPS. Milton talks with us about the importance of connecting on a human level using emotionally intelligent-based skills and how the luxury industry is leading the movement in human connection in the business world. We discuss how human connection drives business performance and how expertise on people and relationship building can make all the difference in businesses and their profits.To learn more about Milton and the impactful work he is doing, be sure to check out https://www.luxuryinstitute.com/ and https...

2019-09-1250 min

The Expertise of Emotionally Intelligent Luxury The 12 Luxury Myths Destroying Your BusinessLuxury is going through another transformational phase. Unfortunately, in times of change, there is so much noise in the system that it is very difficult to hone in on the true signal. Myths abound with respect to the definition of luxury and luxury consumers. Today, anyone who feels empowered by the chaos, declares themselves a luxury expert and proceeds to declare what they know to be the ultimate luxury truth. From this, a great deal of mythology is making the rounds in the luxury media, and luxury events. The Luxury Institute recently conducted a crowdsourcing project with its Global...

2019-08-1914 min

The Expertise of Emotionally Intelligent Luxury How To Stay Hyper Relevant In The Elite Expert EconomyLuxury Institute CEO, Milton Pedraza, shares The Top 3 Ways To Stay Hyper Relevant In The Elite Expert Economy.Follow us @officialluxuryinstitute | Contact us LuxuryInstitute.com

2019-03-2614 min

The Expertise of Emotionally Intelligent Luxury The Most Critical Business Skill In the Age Of Artificial Intelligence"The Age of Artificial Intelligence demands that we build up our professional expertise, but not in the trivial ways that most pundits recommend." In Milton Pedraza's latest podcast, The Most Critical Business Skill In the Age Of Artificial Intelligence, you will learn what it takes to thrive in this new business terrain.Follow us @officialluxuryinstitute | Contact us LuxuryInstitute.com

2019-03-2617 min

The Expertise of Emotionally Intelligent Luxury The Elite Expert EconomyIn Milton Pedraza latest podcast, The Elite Expert Economy, he explains how the future of work is the 'Gig Economy' and, at the top-tier of work, will be the Elite Expert Economy. Are you ready for the risks and opportunities of this emerging new liquid workforce?Follow us @officialluxuryinstitute | Contact us LuxuryInstitute.com

2019-03-2611 min

The Expertise of Emotionally Intelligent Luxury Part 1: How To Be A Rock Star In the Elite Expert Segment Of The Gig EconomyRegardless of whether we are fully employed or independent, today, we are all gig economy workers.In the first part of this 2-part podcast, How To Be A Rock Star In the Elite Expert Segment Of The Gig Economy, Milton Pedraza discusses 2 of the 3 critical imperatives that you need to execute to be a winner in the elite expert segment of the emerging gig economy.Follow us @officialluxuryinstitute | Contact us LuxuryInstitute.com

2019-03-2616 min

The Expertise of Emotionally Intelligent Luxury Part 2: How To Be A Rock Star In the Elite Expert Segment Of The Gig EconomyIn the second part of this 2-part podcast, How To Be A Rock Star In the Elite Expert Segment Of The Gig Economy, Milton Pedraza discusses the third and final critical principle that you need to execute to be a winner in the elite expert segment of the emerging gig economy.Follow us @officialluxuryinstitute | Contact us LuxuryInstitute.com

2019-03-2614 min

Where the Insurance Pros Meet Breaking Out In A Competitive Marketing Place, Richard C. Weylman, Ep. 3Today's episode is on breaking out in a competitive marketing place. Richard Weylman is a highly sought-after marketing consultant in the financial services industry. Learn more at MarkMiletello.com. Note: "Where The Insurance Pros Meet" is an audio podcast and is meant for the ear. A transcript of the audio is provided for referencing a particular section or for you to follow along. Listen to the episode to get the most out of our show. We use both speech recognition software and human transcribers to create the transcripts so they may contain errors. If you're going to quote us in...

2017-12-1852 min

Purse Strings Performance of Luxury Marketing in 2011Milton Pedraza, CEO of the Luxury Institute tells us about the Performance of Luxury Marketing in 2011 and the trends going into 2012.

2011-12-2032 min

Purse Strings Holiday Luxury ShoppingMilton Pedraza, CEO of the Luxury Institute tells us about The Current State of the Luxury Industry, plus he discusses his recent white paper which lists 12 Rules for the 21st Century Luxury Enterprise, plus he tells us what luxury consumers will be purchasing this holiday.

2009-10-0636 min