Shows
Retention Edge PodcastThe Truth About Agencies, YouTube Ads, and AI CreativeChoosing the right agency can either make or break your brand’s growth and customer trust.In episode #19 of Retention Edge, we sit down with Chris Brewer, co-founder of OMG Commerce, to break down the key mistakes brands make when hiring agencies. With over 15 years of experience scaling eight- and nine-figure DTC brands, Chris reveals the secrets to building successful, long-term agency partnerships.Chris dives into:- The crucial steps brands must take when vetting an agency before signing a contract- Ho...
2025-11-2636 min
Curious MindsCurious Minds: Why Can’t I Focus? The Attention Span Challenge from Gen Alpha to BoomersCurious Minds is where big questions meet everyday curiosity—exploring how science, technology, and imagination shape our world. From kids to grandparents, everyone can find something to spark their mind here.If you can listen to this episode without checking your phone even once — congratulations, you’re already in the top 1% of focus champions.From preschool classrooms in Turkey to workplace screens across the globe, attention is becoming our most fragile resource. Why can’t we focus anymore — and what can we actually do about it?In this episode (Ep. 9): Join Preethi on Curious Minds as we explore what science says about...
2025-11-1308 min
Curious MindsCurious Minds: Why Can’t I Focus? The Attention Span Challenge from Gen Alpha to BoomersCurious Minds is where big questions meet everyday curiosity—exploring how science, technology, and imagination shape our world. From kids to grandparents, everyone can find something to spark their mind here.If you can listen to this episode without checking your phone even once — congratulations, you’re already in the top 1% of focus champions.From preschool classrooms in Turkey to workplace screens across the globe, attention is becoming our most fragile resource. Why can’t we focus anymore — and what can we actually do about it?In this episode (Ep. 9): Join Preethi on Curious Mi...
2025-11-1308 minRetention Edge Podcast$29M Shopify Email Marketing SecretsEmail isn’t just another marketing channel, it’s the engine behind $29M in revenue for brands that get the fundamentals right.In episode #18 of the Retention Edge, we sit down with Stefan Chiriacescu, CEO and Co-Founder of eCommerce Today, who breaks down the exact six-flow automation system his Shopify Plus agency installs for every client, regardless of size. From $1M stores to $40M+ brands, most come in without even the basics in place.Stefan shares the framework behind high-performing email automations, touching on timing, confidence, incentives, and how real...
2025-11-1336 minRetention Edge PodcastThe 3x LTV Subscription PlaybookYou can’t “set and forget” a subscription. The real work is getting customers to stay past the first cycle.In episode #17 of The Retention Edge, Andriy Rudnyk, founder of Good Subscription Agency, breaks down what separates real retention models from rushed subscription setups. Drawing from his work with Shopify brands across CPG, pet care, and health, he shares how to build programs that actually drive predictable lifetime value.From product fit to cancellation UX, Andriy unpacks the full funnel, from CAC-to-LTV modeling to what really drives second and third...
2025-11-0654 minRetention Edge PodcastNick Trueman on Why Most Brands Are Failing at Data, SEO, and Retention in 2025Most brands today have more marketing data than ever before, but many still struggle to make confident decisions about what’s actually working.In episode #16 of The Retention Edge, Nick Trueman, Director of PPC & SEO Consultancy at Spec Digital and host of Winning with Shopify, breaks down why GA4 confusion, broken attribution, and unclear customer journeys are leading growth teams in the wrong direction.From search ads and cookie tracking to the rise of GEO (Generative Engine Optimization), Nick shares practical insights from working with hundreds of eCommerce brands. He...
2025-10-3055 minRetention Edge PodcastThe Harsh Truth About E-Commerce Exits Nobody Talks AboutWhat if the best acquirers never even see your business because you started too late?In episode #15 of The Retention Edge, we go deep with Emmett Kilduff, co-founder of The Fortia Group, to demystify the M&A process for DTC brands and agencies. With $20B in deals behind him and a rare mix of Wall Street and eCommerce expertise, Emmett shares the hard lessons founders usually learn too late.From why 80% of brands never close a deal to how to reverse-engineer your business for acquirers, this is a masterclass...
2025-10-2330 minRetention Edge PodcastWhy Most Brands Fail Black Friday (and How to Fix It Before It’s Too Late)Your Q4 offer might be strong. But if your planning starts in November, you're already behind.In episode #14 of The Retention Edge, we sit down with Ben Zettler, founder of Zettler Digital and Klaviyo Elite Partner, to unpack the most common mistakes brands make heading into Black Friday and Cyber Monday.With over 12 years of BFCM experience and 50+ active ecommerce clients, Ben shares tactical, firsthand insights on when to start planning, how to simplify your offers, and why many loyalty tools quietly reduce margin instead of building it.
2025-10-1642 minRetention Edge PodcastHow MASC Skincare is Still Thriving After 18 Years | Customer Retention SecretsWhat does retention look like when you actually know your customers? For MASC, it means handwritten thank-you notes, one-on-one recommendations, and repeat orders from customers they've never met in person.In episode #13 of the Retention Edge, Patrick Levesque, co-founder of MASC, shares how they’ve built an 18-year men’s skincare and grooming business by focusing on service, trust, and personalized care. No trends, no hype, just systems that help people feel seen and supported.From launching their online store in 2007 to evolving their app experience for faster checkout and...
2025-10-0925 minRetention Edge PodcastHow Yon-Ka Paris Drives a 50% Repeat Purchase Rate with Loyalty, Apps & Smart RetentionIf retention is an art, Yon-Ka Paris has it down to a science.In this episode of The Retention Edge, we’re joined by Raphael Faccarello, Global E-commerce Director at Yon-Ka Paris, who shares how the heritage French skincare brand built a 50% repeat purchase rate without relying on discounts or race-to-the-bottom tactics.From loyalty tiers and app-based rewards to full-size gifts during Black Friday, Raphaël explains how Yon-Ka turned retention into its most effective growth strategy. He breaks down how they rebuilt their email program, introduced mobile push and...
2025-10-0220 minRetention Edge PodcastUnlocking Growth: How Country Life Natural Foods scaled with Facebook, B2B, and a High-Retention AppYou don’t need a dev team or a huge budget to build a retention engine that works across DTC, wholesale, and mobile.In episode #11 of The Retention Edge, Isaac from Country Life Natural Foods shares how his team drove 17% YoY growth by simplifying what actually drives results across DTC, wholesale, and mobile.From rebuilding a banned Facebook Ads account to launching a mobile app customers had been asking for, Isaac breaks down the steps that made the biggest impact. To build the app, his team worked with MobiLoud to...
2025-09-2541 minRetention Edge PodcastDigital PR Secrets: How to Land Backlinks in Forbes, NYT & Tier-1 MediaWhat do Forbes, Men’s Health, and The New York Times have in common?They all link to brands that show up with real expertise, not AI spam or low-value SEO tricks.In episode #10 of The Retention Edge, Chris Panteli, co-founder of Linkifi, shares how he went from running a fish and chip shop to helping eCommerce brands earn backlinks from tier-one media by pitching journalists the right way.From using platforms like HARO and Qwoted to building About pages that journalists trust, Chris ou...
2025-09-1823 min
Black Barbers DocThe Unsung Hero: Fueling the Fade, Feeding the CultureYou know the barber, you know the shop; but have you ever thought about the man who provides supplies for the barber? Barbershops don’t run without him. Meet Ray the Supply Guy, a heart of gold and the lifeline behind many barbershops worldwide. Tune in as we sit down with Ray, the man who keeps the shop stocked and the community connected. Follow Rey on Social Media:Instagram: https://www.instagram.com/mysupplyguyatl/?hl=enYoutube: www.youtube.com/@MySupplyGuyATLWebsite: https://www.mysupplyguy.shop/...
2025-09-1724 minRetention Edge PodcastThe Anti-Discount BFCM Strategy Every Brand NeedsEveryone's chasing revenue in Q4. But the best brands? They're playing for retention.In episode #9 of The Retention Edge, we sit down with Andrew Maff, founder of BlueTuskr, to unpack why steep BFCM discounts often backfire and what to do instead if you care about actual profit and long-term brand health.From loyalty systems that don't implode margins, to smart subscription tactics and underrated post-purchase plays, Andrew shares what your Q4 strategy should look like in 2025.Here’s what we cover:...
2025-09-1242 minRetention Edge PodcastThe $50M Growth Lesson Most Founders OverlookWhat if scaling to $50M isn’t about spending more on ads but about building better relationships with your customers?In episode #8 of the Retention Edge, we sit down with Devyn Merklin, CEO of Xscale and one of the key operators behind Livingood Daily’s $50M growth story. Devyn shares how focusing on retention early, simplifying your offers, and building flexible systems helped his team scale faster than most agencies thought possible.This is not theory, it is the exact playbook that took a brand from coffee shop brainstorming sess...
2025-07-1743 min
Retention Edge PodcastThe Fulfillment Mistakes That Can Kill Your BrandMost brands think of fulfillment as a back-office function. But what if your 3PL is silently sabotaging your customer experience?In episode #7 of the Retention Edge, we sit down with John Heenan, CEO of The Distribution Solution, to unpack the real cost of poor fulfillment and how it can erode trust, increase churn, and destroy customer lifetime value before you've even noticed.🚚 From a £60,000 lost inventory disaster to unsellable dog bowls and a surprising Brexit logistics advantage, John shares 20+ years of hard-won lessons that every CX and ops leader shou...
2025-07-0922 minRetention Edge PodcastCan You Track Word of Mouth? This Founder Did. w/Alonzo NievesMost ecommerce brands are pouring money into paid ads and influencers, while completely overlooking their most powerful growth channel: their own customers. In episode #6 we sit down with Alonzo Nieves, Gen Z founder of Flywheel, to unpack how smart brands are flipping the script on traditional acquisition and using retention marketing to fuel scalable, authentic growth. Instead of relying on expensive influencer campaigns or unreliable referral links, Flywheel taps into user-generated content (UGC) and real customer advocacy to build a high-impact word-of-mouth strategy that actually converts.
2025-06-1839 minRetention Edge PodcastThe Overlooked Key to Customer Retention w/Jeff MergyMost brands obsess over acquisition.But what happens after the first purchase - when fit is off, returns pile up, and customers don’t come back?In this episode of The Retention Edge, we sit down with Jeff Mergy, VP of Growth, Partnerships & Strategy at Bold Metrics Inc., to unpack why fit might be the most overlooked - and most powerful lever in customer experience today.Jeff shares how AI-driven body data is changing the game for apparel brands. Not just by reducing returns, but by helping brands build trust, improve personalization, and increase customer lifetime value from the ve...
2025-06-1133 minRetention Edge PodcastWhy Product Integrity Is Key to Earning Customer Loyalty w/Sophia LegrosWhy do so many brands focus on acquisition while ignoring what really builds loyalty?In this episode of The Retention Edge, we sit down with Sophia Legros, VP of Product Integrity, Social Compliance, and Sustainability.She’s spent over 20 years helping brands protect their products, their customers, and their reputation.Sophia believes customer retention starts long before the first email or loyalty program. It begins at the source - how you make your products, where you source your materials, and how much transparency you’re willing to offer.We talk about what tra...
2025-06-0436 minRetention Edge PodcastCustomer Retention = Your Brand's Sustainable Growth Strategy w/ Omer Hazer, MD, Atlas StudiosWhy do so many brands pour everything into acquisition while neglecting the customers they already have?In this episode of The Retention Edge, we sit down with Omer Hazer, founder of Atlas Studios, about why customer retention has become the true growth driver in e-commerce. While acquisition continues to be important, Omer believes the relationships brands build after the first purchase determine their long-term success.Drawing from real client experiences, we discuss why many loyalty programs fail (with redemption rates below 1%) and what makes the successful ones work - integration with meaningful brand...
2025-05-0148 minRetention Edge PodcastHow Thoughtful UX Design Builds Brand Loyalty at Tapestry Brands w/ Sabrina WongEver wonder why some brands keep you coming back while others just don't click?We had the pleasure of sitting down with Sabrina Wong, Head of UX Design at Tapestry Brands, to chat about how thoughtful digital experiences directly drive customer loyalty for luxury retailers like Coach, Kate Spade, and Stuart Weitzman.Sabrina explains how UX serves as the critical bridge between what brands promise and what customers actually experience. She shares real examples from her decade in tech and design, including how simplifying their return process dramatically improved customer retention.We explore...
2025-04-1739 minRetention Edge PodcastHow Mack Weldon Designs For Loyalty Not Just Looks w/ Henry MartinezHow does a modern menswear brand build customer loyalty through thoughtful design?We sat down with Henry Martinez, Head of Design at Mack Weldon, to uncover their customer-centric approach to product development. Drawing from his 15 years at iconic brands like Gucci and Ralph Lauren, Henry reveals how Mack Weldon prioritizes comfort and longevity over fleeting trends. He takes us behind the scenes of their data-driven design process, where customer feedback directly shapes everything from fabric selection to photography angles.We chat about how product design fundamentally impacts customer loyalty in ecommerce, the evolution...
2025-04-0132 min
WP-Tonic | WordPress | SaaS | Bootstrap SaaS | Startups908 WP-Tonic Show: Building An iOS & Android App Development Business For WordPressAre You Looking To Build An iOS & Android App That Works With Your Website?
Transform your WordPress skills into a booming iOS & Android app development business.
With our engaging video presentation, embark on an exciting journey towards establishing a profitable iOS & Android app development venture within WordPress. Delve into practical insights on creating innovative apps that cater to diverse audiences while harnessing WordPress's flexibility as a foundation. Elevate your entrepreneurial aspirations by learning key strategies for growth and sustainability in this ever-evolving digital landscape. Start watching today.
With Special Guest Pietro Saccomani Founder...
2024-04-0754 min
THE ECOMMERCE EDGE Podcast with Jason GreenwoodE334:🎙️INCREASING ECOMMERCE CUSTOMER LOYALTY THROUGH A SEAMLESS MOBILE APP EXPERIENCE | PIETRO SACCOMANI - MOBILOUD | THE ECOMMERCE EDGE PodcastPietro (https://www.linkedin.com/in/pietrosaccomani) is the Founder of MobiLoud - https://www.mobiloud.com
MobiLoud is a low/no code platform that helps merchants develop a mobile app version of their website in 2 weeks or less
Mobile Apps increase customer stickiness and loyalty via direct access to the customers mobile device
Mobile Apps alert customers to deals, promotions and specials via Push Notifications and other unique mobile mechanics that keep customers coming back for more over and over again
In this episode, Jason & Pietro discuss the relevance and importance of mobile apps for eCommerce merchants and how...
2024-02-1648 min
The Scuba Diving Podcast80 | Stephan Whelan is the most influential person in Scuba Diving, & founder of DeeperBlueKenny sits down with the founder of Deeper Blue, the world’s largest community for scuba divers.
Stephan is larger than life, throwing the number one party to be at during the number one scuba diving gathering on the planet. His love of the ocean flows like a perfect cocktail. Always upbeat, hilarious, and seems to be close friends with the entire worldwide scuba industry (I’m kind of not kidding).
He explains what DeeperBlue does, how it got started, the future, and what he would love to see improve in the dive industry as a wh...
2023-12-0114 min
Product Market FitEP17: How to gather customer feedback; w/ Pietro Saccomani, CEO, FeedBear — Product Market FitPietro Saccomani is the CEO of FeedBear (and founder of MixBloom and MobiLoud). FeedBear is a tool to collect and prioritize feedback from customers and internal teams.
In our discussion, Pietro explains how to collect customer feedback and the ways in which companies often get it wrong. He also shares his insights on how to prioritize customer feedback and how to turn it into actionable insights for your team to act on.
Pietro talks about his experience purchasing the company on MicroAcquire, and his journey as a bootstrapped founder. Whether you're a founder, product manager, o...
2023-03-1547 min
Echoinnovate IT - Web & Mobile App Development Technologies PodcastHow To Turn A Website Into A Mobile App?The web world is moving towards portability and the chances are that more and more traffic to your website will be mobile-driven. Hence, you need to consider converting your website into a mobile app as follows.
1. Mobile App V/S Mobile Web: The Stats
2. Mobile App V/S Mobile Web: What’s The Difference?
3. Turn Website Into Mobile App
4. BuildFire
5. Como
6. Appy Pie
7. Mobiloud
8. Ideapress
2021-02-0208 min
WPcast.fm - The Professional WordPress PodcastBuilding Mobile Apps for WordPress with Pietro Saccomani of Mobiloud – WPCAST039In this episode, our guest Pietro Saccomani discusses how his business, Mobiloud, builds mobile apps for WordPress sites.
2015-04-0123 minWPcast.fmBuilding Mobile Apps for WordPress with Pietro Saccomani of Mobiloud – WPCAST039In this episode, our guest Pietro Saccomani discusses how his business, Mobiloud, builds mobile apps for WordPress sites.
2015-04-0123 min