Shows
Out of the HourglassEp. 232: Planning for the Unplanned – Every Business Owner Needs a Crisis PlanCrisis planning should be non-negotiable for every business owner, regardless of age or company size. On today’s episode with Brian Nolan we discuss why having a comprehensive crisis plan isn't just about preparing for worst-case scenarios, but a strategic tool that protects your business, provides peace of mind, and ensures your team (and family) can confidently navigate unexpected challenges in your absence.2025-04-2317 minOut of the HourglassRe-Release #179: Job Site Leadership – Their System vs. Our System and the 3-Legged StoolFor many businesses who experience the swing of seasonality, the wheels of the busy season are quickly starting to roll and it’s a great time to ensure your production team is prepared to lead effectively. We released an episode focusing on Job Site Leadership as a workshop preview back in December 2023 for one of our upcoming programs at the time. As we think about getting our field teams in the headspace to manage jobs, customers and employees- it is the perfect time for a re-release! Today we are revisiting that valuable conversation about Job Site Lead...2025-04-0224 minOut of the HourglassEp. 228: How I Show Up as a LeaderNolan Consulting Group Co-Founder & President, Brian Nolan, explores the multifaceted dimensions of effective leadership - How do YOU show up as a Leader? Brian breaks down how leaders can better understand their personal leadership style through strengths identification, Working Genius assessments, DISC profiles, adapting to team needs and understanding blindspots. Discover practical frameworks to help you recognize blind spots and show up as your best leadership self.2025-03-1239 minOut of the HourglassEp. 227: Values-First Leadership – Building a Foundation of Unreasonable HospitalityIn this episode, our three guests - Brian Nolan, Sydney Bates & Maureen Richard - explore how principles from Will Guidara’s "Unreasonable Hospitality" can transform workplace culture beyond the restaurant industry. They discuss the critical distinction between basic service and genuine hospitality, emphasizing the importance of hiring for cultural fit and values over technical skills alone. The conversation highlights how leadership teams must prioritize caring for employees as the foundation for exceptional customer experiences, with practical insights on developing a unique company "way" that empowers team members to deliver personalized acts of kindness.2025-03-0529 minOut of the HourglassRe-Release #116: What does it mean to get Out of the Hourglass?What does it actually mean to get OUT of the hourglass? It’s a phrase we speak to often here at Nolan Consulting Group and a core part of our mission statement. We released an episode on this topic back in July 2022 and its relevancy today remains at the forefront of conversations we continue to have with new clients and existing as they grow their businesses. In this episode re-release, Brian Nolan, President & Co-Founder of Nolan Consulting Group explains what it means to be stuck in the hourglass, in a variety of scenarios, and how...2025-02-1939 minOut of the HourglassEp. 225: The Learning Never Stops – A Chat with Business Coach Jim Bradley on His Love of KnowledgeJim Bradley, Business Coach at Nolan Consulting Group opens up about his ongoing love of learning, including what pushed him to go after his doctorate in business. Molly and Jim share insights about different learning approaches and discuss how to effectively balance theoretical knowledge with practical application - we know both are critical for success. They round out the conversation by offering valuable resources and recommendations for those looking to embrace continuous learning in their own lives.2025-02-1243 minOut of the HourglassEp. 225: The Learning Never Stops – A Chat with Business Coach Jim Bradley & His Love of KnowledgeJim Bradley, Business Coach at Nolan Consulting Group opens up about his ongoing love of learning, including what pushed him to go after his doctorate in business. Molly and Jim share insights about different learning approaches and discuss how to effectively balance theoretical knowledge with practical application - we know both are critical for success. They round out the conversation by offering valuable resources and recommendations for those looking to embrace continuous learning in their own lives.2025-02-1242 minOut of the HourglassEp. 222: Highlights from the Experience Mindset, a Book by Tiffani Bova – Where EX & CX are Intricately IntertwinedWe are kicking off 2025 and the first podcast of the year with a focus on The Experience Mindset, Changing The Way You Think About Growth, a book by Tiffani Bova.This is a read that several of us here at Nolan Consulting Group really enjoyed, it was part of an internal Book Club and we thought it was worthwhile to bring to the podcast table as an entry point for 2025. The book examines how Customer Experience (CX) and Employee Experience (EX) are intricately intertwined and interdependent - and it’s those companies that recognize thi...2025-01-0841 minOut of the HourglassEp. 221: The Sellers Peer Group – Maximizing Business Value in a Changing MarketIn this episode of Out of the Hourglass, Brian Nolan, Jim Bradley, and Molly Nolan delve into the trades industry's evolving landscape, and the influence of private equity on small business transitions. They announce the February launch of the Sellers & Acquisition Peer Group, designed to support business owners navigating valuation, sale preparation, and post-sale planning. The conversation explores the emotional and strategic aspects of exiting a business, the growing appeal of the trades, and the importance of building a network of advisors to maximize business value.2024-12-1841 minOut of the HourglassEp. 220: AI Meets Small Business: Productivity, Culture, and Innovation - A conversation with Ross Hartmann of Kiingo AIIn this episode of Out of the Hourglass, Molly sits down with Ross Hartmann, founder of Kiingo AI, to explore the transformative potential of AI and generative AI for small businesses. They discuss practical applications of tools like ChatGPT, Claude, and Gemini, emphasizing strategies to integrate AI into company culture, optimize efficiency, and maintain brand authenticity in AI-generated content. With insights into AI's capabilities, limitations, and the importance of hands-on training, Ross offers a roadmap for leveraging AI to enhance productivity, reduce costs, and elevate both customer and employee experiences. This conversation sets the stage for the exciting future...2024-12-1156 minOut of the HourglassEp. 218: Breaking Sales Barriers – Mastering Mindset and Unlocking Potential, Highlighting an Upcoming Sales WorkshopsJoin Mike Shannon and Molly Nolan as they delve into the transformative power of self-awareness in sales. They explore the role of mindset, emotional control, and belief systems in driving success, with insights from the Objective Management Group's assessments. Hear how overcoming limiting beliefs and setting clear expectations can unlock sales potential, and learn about the upcoming workshop in December, Mastering the Mindset, designed to help sales professionals improve performance and prepare for a successful year ahead.2024-11-2046 minOut of the HourglassEp. 217: The Roadmap Reset – Gearing up your 2025 PlanningJoin us as we dive into the planning season with Molly Nolan and Jay Rogers. We’re speaking to what we’re seeing and how we’re involved with our clients; from budgeting tools, conversations and planning site visits, the essentials of effective business planning. We want to set the tone on the importance of this practice and empower teams through intentional goal-setting. Discover why getting aboard the planning schedule now can make all the difference in navigating growth, clarity, and team alignment for a successful year ahead!2024-11-1331 minOut of the HourglassEp. 213: Retirement & Exiting Well – The Final Chapter with Kevin NolanWe are welcoming back Kevin Nolan, Former CEO of Nolan Painting & Co- Founder of Nolan Consulting Group to discuss a pretty momentous point in his life - On September 21st, Kevin celebrated his 65th birthday AND his official retirement from Nolan Painting. As he said in his speech and in today’s episode, it is time to pass the baton onto the next generation. This has been a well thought out, intentional exit from the business, something Kevin put in action 10+ years ago. He talks all about it Chapter 14 of his book Organizational Muscle, Exi...2024-10-0954 minOut of the HourglassEp. 211: Where Resistance Meets Strengths – A Retreat Debrief Unlocking the Power of the Reflected Best Self ExerciseIn this episode, we dive into the Reflected Best Self Exercise™ (RBSE) with Brian Nolan, a powerful personal development tool designed to help you see your best self through the eyes of others. Originating from research from the Center for Positive Organizations (Ross School of Business, University of Michigan), RBSE invites participants to gather stories from those around them, uncovering their unique strengths and impact on the world around them. We'll explore how this exercise has been transformative in Mastermind Retreats we’re facilitating with Business Owners and how combined with the topic of Resistance from War of Art by S...2024-09-2538 minOut of the HourglassEp. 210: Top 10 Leadership Mistakes People Make from an SLII Experience™ FrameworkColin Nolan, Senior Business Coach at Nolan Consulting Group and Certified Trainer of Ken Blanchard’s SLII Experience™ (Situational Leadership) Program is back to talk the Top 10 Leadership Mistakes People often make from an SLII Perspective. From new employee attitude changes to confusing confidence vs. competence, leadership of people is hard and tools like the SLII framework used for diagnosing situations and providing the appropriate support can be a game changer for people management success. For a refresh of the SL2 Framework, we encourage you to check out the Podcast...2024-09-1839 minOut of the HourglassEp. 209: Fast Growth Planning – Organizational Development & Strategic DecisionsToday we’re wrapping the discussion of the Fast Growth Planning Program, designed to give Business Owners with a “fast growth” mindset the framework to achieve. Joined by Jay Rogers and Kathryn Freeman, two Nolan Consulting Group Business Coaches, we’re highlighting the final stages of the program - focusing on the Organizational Development of your scaling business and the Strategic Decisions needed to make it happen. Whether you're a startup looking to scale quickly or an established company aiming to break through growth barriers, you need the strategic framework, tools, and support to achieve yo...2024-09-1146 minOut of the HourglassEp. 208: Where Technology Meets Data Driven Decision Making – A conversation with Christi Fabela of busybusy of Align TechnologiesToday we are connecting with Christi Fabela, the Director of Product Optimization at busybusy of Align Technologies, a time tracking software built for the construction and remote Industries with the goal of helping their clients utilize the data insights driven from their technology to make better, more strategic business decisions.With a professional background in the Excavation Industry, Christi has walked the walk and can talk the talk - she knows first hand how important data and KPIs are to understanding the story of your business and how the slivers of change behaviors can m...2024-09-0453 minOut of the HourglassEp. 207: The Financials Fundamentals – Laying the Groundwork & Workshop PreviewThe Financial Fundamentals Workshop is coming up next month and we’ve got a preview ahead on this week’s episode of Out of the Hourglass with Kathryn Freeman, Sr. Business Coach & Director of Operations at Nolan Consulting Group. We are quickly entering the Fall Season and it’s going to be an interesting next few months with a lot of factors at play. This is a time where we focus on leaning into what we can control - and one of those things we CAN control is thoroughly understanding the financial management of our com...2024-08-2933 minOut of the HourglassEp. 206: Fast Growth Business Planning – The Growth FundamentalsWhether you're a startup looking to scale quickly or an established company aiming to break through growth barriers, you need the strategic framework, tools, and support to achieve your ambitious goals. Today we’re continuing a discussion of the Fast Growth Planning Program, designed to give that framework to those with the fast growth mindset. Joined by Jay Rogers, Nolan Consulting Group. Business Coach, we highlight stage two of the program - focusing on the growth fundamentals of Cash Planning, Externals Partners and SOPs. To learn more about the Fast Growt...2024-08-2134 minOut of the HourglassEp. 205: It’s Time for a Review – Highlighting the Company Process and Keeping it RelevantSydney Bates, Project Manager at Nolan Consulting Group, brings us into the world of process documentation and the framework for the why, the how and the impact a solid work flow documentation system can have on your business. This is a topic we’ve discussed in an early episode on Out of the Hourglass, but it’s been some time and so much has changed in the way of technology and how our operations are needing to adapt to be as efficient as possible. With desires to implement AI and Au...2024-08-0742 minOut of the HourglassEp. 204: Introducing the Fast Growth Business Planning ProgramWhether you're a startup looking to scale quickly or an established company aiming to break through growth barriers, you need the strategic framework, tools, and support to achieve your ambitious goals. Today we’re introducing a new Program offered by Nolan Consulting Group, the Fast Growth Planning Program, designed to give that framework to those with the fast growth mindset. Joined by Kathryn Freeman, Nolan Consulting Group Director of Operations and Sr. Business Coach, we highlight the program’s purpose, the structure of our approach and the mindset required. We’ll contin...2024-07-2450 minOut of the HourglassEp. 201: How’d They Do That- Face to Face Marketing with George ApapColin Nolan takes over as host in this episode of Out of the Hourglass for “How’d They Do That” conversation with George Apap, President of George Apap Painting based in Patterson, NY. Frustrated by high marketing spend without recognizable return and customer acquisition costs that seem unsustainable, George was determined to find a better way to increase leads through a cost effective avenue. Through disciplined sales behaviors, networking consistency and genuine relationship based outreach, George and his team are seeing the impact of face to face marketing more so than ever before and the mome...2024-06-1231 minOut of the HourglassEp. 200: “I’m Okay, Your Okay” and Neuro-Linguistic Programming: Sales Coaching with Jim FalkWe’re featuring Jim Falk, the VP of Sales at Nolan Painting and a Sales Coach here at Nolan Consulting Group on today’s episode of Out of the Hourglass. Jim recently co-facilitated a Sales Fundamentals Workshop for Summit Members focused on executing and mastering the Sales Process. As part of this workshop, he spoke on a topic called Neuro-Linguistic Programming (NLP) and how it can be applied to Sales and your prospect interactions. NLP through Sales focuses on using specific words, actions and tonality to build connections with potential customers. It’s the simplicity of this strategy that brings...2024-05-2954 minOut of the HourglassEp. 195: Fortifying your Organizational Citadel - Excerpts from the 2024 Grand Summit KeynoteWe're changing things up today on Out of the Hourglass! We're sharing an excerpt from our Keynote presentation at the Grand Summit Conference last month in Savannah. The conference theme was "Build Your Inner Citadel." A citadel is a fortress or castle - built for war, bulletproof. Now consider your organization the same way - how can you make it bulletproof, ready to face and win battles against the problem we face when owning a business? Brian Nolan and Colin Nolan shared seven fortifications at the conference. Today, you'll hear about four of those fortifications. If you're interested in t...2024-04-2448 minOut of the HourglassEp. 193: Family Business Dynamics – Understanding the Core Pillars to Build Healthy Relationships In and Out of the WorkplaceToday we are talking about Family Business dynamics and to do that we've brought on Brian Nolan our Managing Partner here at NCG and Senior Business Coach This is an important topic, and while most people know that here at Nolan Consulting, we are a family business, but we also work with a lot of companies that employ family members - whether it's a husband and wife team, adult children or extended family joining the business - it's important to think about how that impacts the dynamics, not only within your family but also within the organization itself. 2024-04-1055 minOut of the HourglassEp. 189: Creating your Career Pathway – Opportunities and Behaviors to Grow in the TradesKathryn Freeman, Director of Operations & Sr. Business Coach here at Nolan Consulting Group joins on today’s episode of Out of the Hourglass to continue the discussion on a topic we’ve been chatting about recently - bringing focus on the Trades Career. We’ve talked to Classet and Bring back the Trades on prior episodes and now we want to give focus to creating your career pathway, discussing the roles that exist and how you individuals and managers can build opportunities for growth and advancement. Managers - Tap into the potential of your team! And team - tap into YO...2024-03-0653 minOut of the HourglassEp. 187: Sales Coaching & Peer Groups with Chuck WinklesWe are excited to welcome Chuck Winkles to today’s episode of Out of the Hourglass! Chuck is a Sales Coach at Nolan Consulting Group and the former President of New Life Companies in Santa Maria, CA. With over 45 years of experience, Chuck has grown passionate about the role of Sales in a Business and the significance in investing in your sales professionals and their continued training as they are one of the core pieces of the organization that keep the engine running! A facilitator of four Sales Rep Peer Groups and individual Sales Trai...2024-02-2153 minOut of the HourglassEp. 186: A Perspective of Two Worlds – From Operations to Sales and Filling the Schedule with Conal MulreanyConal Mulreany of Nolan Painting joins us on today’s episode sharing an interesting perspective in this seasonal time with leads are slow, operations needs work and sales reps are hunting! Formerly in the role of Field Supervisor for 30+ years, Conal is now a Sales Rep with a $2.5M Sales Goal for 2024 and is no stranger to the hustle to make sure the production team stays busy.We’ve talked with Conal and Jim Falk, VP of Sales at Nplan Painting in a previous episode on how important the relationship dynamic between Sales and Operations is and...2024-02-1443 minOut of the HourglassEp. 185: Working Genius Applied – Understanding Team Dynamics & Unlocking EngagementSydney Bates, Project Manager at Nolan Consulting Group, is back to bring us into the world of Working Genius! Over the last several months, Sydney has facilitated several Working Genius team debriefs, helping different teams across a variety of organizations understand the needed differences and dynamics within their companies. We also get to hear from Josh Abramson, Chief Solutionist and President from ALLBRiGHT Painting in Los Angeles, California as he shares highlights from his team’s team’s Working Genius experience. Josh loved it - it was exciting to see his team embrace the exerc...2024-02-0737 minOut of the HourglassEp. 184: Creating Freedom - The Operations Meeting & Company Structure that support Organizational MuscleStructure can promote freedom - and Kevin Nolan is here to vouch for that statement! Back to share highlights from his recent publication, Organizational Muscle, Kevin breaks down the importance behind structure in a business, highlighting the role of meetings in promoting communication and collaboration. It is this discipline of structure, and abiding by it on a regular basis, that provides the framework to manage chaos and make decisions effectively. To learn about Organizational Muscle and additional resources mentioned in today’s episode, check out the book’s website https://organizationalmuscle.com Order your copy on Amazon.Com...2024-01-3144 minOut of the HourglassEp. 182: Kicking off 2024 - Let’s Get BuildingHappy New Year! We hope everybody had a wonderful holiday season and are ready to tackle the year ahead and the goals put in place. WE are ready to kick off our new season of Out of the Hourglass with Brian Nolan, Managing Partner here at Nolan Consulting Group to hear his perspective on 2024 and what’s to come, the THEME that he is leaning into for the year and how he's coaching his clients with that mindset.On a quick programming note, Out of the Hourglass will release bi-weekly episodes through January and will...2024-01-0324 minOut of the HourglassEp. 181: Sales Managers & Coaching for Commitment - A Review of OMG’s “The Ultimate Sales Coaching Guide”Mike Shannon, Founder of Tri Fit Business Development and Sales Coach at Nolan Consulting Group is back on today’s episode of Out Of the Hourglass for a conversation focusing on the Sales Managers’ role in coaching successful sales teams, inspired by an article from OMG, The Ultimate Sales Coaching Guide – The Data Behind Sales Managers of Elite TeamsInterweaving his own experience as a Sales Coach and Sales Manager, Mike reviews the outcomes behind the OMG data and significance of coaching frequency and coaching for commitment.This is our final episode of 202...2023-12-2058 minOut of the HourglassEp. 179: Job Site Leadership - Their System vs. Our System and the 3-Legged StoolThis week we are talking about Job Site Leadership, also the topic of an upcoming virtual Workshop that we're hosting in January! We asked Colin Nolan, Sr. Business Coach and Primary Facilitator of this Workshop to join us to learn about the content of the program, who it's intended for and why it's so important to get this role right. We want to make sure that your job leaders have the tools to be successful!January’s Job Site Leadership Workshop, facilitated by Colin Nolan and Conal Mulreany will be held on January 18th, 23rd an...2023-12-0629 minOut of the HourglassEp. 177: Closing the Gap - from Resources to Recruiting, a Conversation with ClassetRecruiting and retention continue to be a topic of conversation in the world of small business, especially in the world of skilled trades. The team behind Classet, an educational and recruiting platform designed to connect potential talent with a career in the world of Skilled Trades, have taken on this challenge!Nick Jones, Co-Founder and Johnny Rooney, Head of Partnerships at Classet, joined us this week’s episode of Out of the Hourglass for a conversation on the need to help businesses grow their workforce and attract high-quality candidates, while also providing training and reso...2023-11-1547 minOut of the HourglassEp. 176: A look inside Organizational Muscle: Cascade the PlanWe are back with Kevin Nolan, CEO of Nolan Painting and Partner at Nolan Consulting Group to highlight another core chapter in his recent publication - Organizational Muscle - and conversation is all about the practice of planning! As we often say here, discipline is remembering what you want. So what do YOU want your business to achieve next year? It’s time to put the ideas on paper and set intentions. To learn about Organizational Muscle and additional resources mentioned in today’s episode, check out the book’s website https://organizationalmuscle.com Order your copy on Amazon.Co...2023-11-0845 minOut of the HourglassEp. 175: Business is Messy, That’s Okay: The Obstacle is the WayBrian Nolan, Managing Partner here at Nolan Consulting Group is back on the podcast and reminding us all that yes, Business is Messy, and that is okay. Inspired by his 20 years of Coaching, his own challenges and Ryan Holiday’s “The Obstacle is the Way” , Brian shares his approach to dealing with the problems that exist and highlights the key points from Holiday that show us it’s the problems and obstacles that actually make us who we are. As the Haitian proverb puts it: Behind mountains are more mountains...2023-11-0141 minOut of the HourglassEp. 174: Budgeting Success 101: The Revenue CookbookIt’s budgeting season …. Are you in the planning kitchen yet? The Revenue Cookbook is a key puzzle piece in building your annual budget and NCG Coach Kathryn Freeman is back on the podcast to remind us why this piece of the Summit Workbook is a key to your planning success. This cookbook is a tool designed to help build your revenue goals for the year, keeping in mind the various factors that impact actual revenue on a monthly basis - including Feet on the Street goals, your average sales price and the GAP that M...2023-10-2536 minOut of the HourglassEp. 173: Demystifying SEO with Dash Content CollectiveToday’s episode welcomes Shannon Hinderberger & Darlene Veenhuizen, The founders and creators behind DASH Content Collective, a Marketing, Strategy, Design and Content Agency based in Bend, OR. They are here to Demystify the world of SEO, a topic often found to be wrapped in confusion! By breaking down the concept into simple, tangible steps that any of us can do to impact the optimization of our websites, we aim to provide education and context so you and your teams can be making the right decisions for your marketing strategies.We talk about all things rank...2023-10-181h 17Out of the HourglassEp. 172: Unlocking Team Genius: Navigating Work Dynamics via Working GeniusSydney Bates, Project Manager here at Nolan Consulting Group is back to continue the conversation on Working Genius, a concept from Patrick Lencioni and The Table Group . Now we introduced this concept in a previous episode “Let’s Talk Geniuses” and wanted to take it a step further to really understand how our own geniuses, competencies and frustrations have a role within the dynamics of our team environments.From ideation, activation and implementation, getting things done takes a village (of geniuses) and the more you know, the more efficient, cohesive and collaborative you will be. ...2023-10-1146 minOut of the HourglassEp. 171: Organizational Muscle Sneak Peak - The Money ChapterKevin Nolan’s New book, Organizational Muscle, is here! This is a project many, many years in the making, 40+ years of business experience can be found in these pages! A personal account of the business he has built since 1979, detailing the lessons learned, strategies made and insights for building and growing a strong business that endures, Kevin is sharing it all. Today’s episode highlights another chapter in his book, this time we are talking about money and Kevin shares the financial approach he and the Nolan Painting Team have taken when it comes to the numbers. We talk...2023-10-0455 minOut of the HourglassEp. 170: Levels of Work: Problem Solving, Decision Making & The Power of DelegatingAndrew Amrhein, Sr. Business Coach and Director of Finance at Nolan Consulting Group is back on the podcast speaking to a topic he is so very passionate about - Levels of Work and Timespan! This is a concept we’ve spoken to quite a bit on Out of the Hourglass, we have an introductory series and follow up episodes on interviewing and role clarity and today, we continue the conversation. We are talking about Decision Making & Problem Solving - employees within your organization need to be able to make decisions and solve problems at the...2023-09-2743 minOut of the HourglassEp. 168: 2024 is on the Horizon - We are Gearing up for Annual PlanningLast year in early October, Brian and I recorded an episode on Annual Planning and the framework involved and it’s a great conversation - it’s tangible and engaging. So I thought, let’s bring it back - but we need to be talking about this topic NOW - In September!! THIS is the time to think about getting started - to get the meetings scheduled, the communication plan for the plan in place. At NCG, we are intentional about the planning process. We believe it is essential to devote time to strategically think ab...2023-09-1339 minOut of the HourglassEp. 167: The Practice of VisioningBrian Nolan, Managing Partner of Nolan Consulting Group and a frequent guest on Out of the Hourglass, joins us for a conversation Visioning and the role it plays within your business’ story. It’s a process or exercise that most people don’t understand or know how to do. Leaders can struggle with clarity, they can fear putting something down on paper. But oh boy, is it a game changer that can help define success, engagement, opportunity, alignment… it IS A CORE strategy drive that kicks off the Cascading Planning Process! We hit...2023-09-0640 minOut of the HourglassEp. 166: Let's Talk Geniuses - An Introduction to the Working Genius FrameworkToday’s episode features Sydney Bates, a Project Manager here at NCG for an introduction to a NEW Tool that has captured our attention and is applicable to the perspective and framework work we do everyday - Working Genius! Working Genius, a model developed by Patrick Lencioni of the Table Group, is a tool used to help individuals and teams identify in what aspects of the work lifecycle they find joy and fulfillment, and in what others they find frustration.There are 6 Types of Genius - 2023-08-3041 minOut of the HourglassEp. 165: Mental Health & Well-Being Awareness in the Construction & Trades IndustryThis week, we are joined by Meg Cook, Chairman of the Board & President of Painters USAfor an important and eye opening conversation on the topic of mental health and well-being awareness in the workplace, specifically across the construction and trades industry. At the start of our conversation, Meg shared a shocking statistic: “1 in 5 Americans suffer from some sort of mental health condition at any given time, but more than half do not receive treatment or know how to access help.” When you break down these statistics by industry type, the outcome among...2023-08-1626 minOut of the HourglassEp. 164: Prospecting & Business Development ~It Starts with Culture~This week on the podcast, we are back in the studio with Colin Nolan, a Senior Business Coach at NCG to discuss Prospecting and Business Development. In this ever-changing landscape, the journey is both challenging and rewarding, requiring adaptability, creativity, and unwavering determination. Prospecting and Business Development involve a dynamic blend of strategic planning, effective communication, and a keen understanding of market trends. Whether it's cultivating new leads through digital outreach or networking face-to-face, mastering the art of prospecting empowers businesses to establish a strong and reputable presence in their industries. So where to begin? Co...2023-08-0227 minOut of the HourglassEp. 163: Organizational Muscle Sneak Peek - Let's Talk CompensationWe are returning with another chapter sneak peek of Kevin Nolan’s soon to be released book, Organizational Muscle, a personal account of the business he has built since 1979, detailing the lessons learned, strategies made and insights for building and growing a strong business that endures. Kevin’s been joining us on the podcast sharing sneak peeks of some of those chapters within the book, and today, we are talking Compensation. We cover the gamut on this topic, from his approach to the Compensation Model and how it’s evolved over the years, Nolan Painting...2023-07-1957 minOut of the HourglassEp. 162: The Succession Planning Process - Stage 3If you’ve had the opportunity to listen to our prior two episodes on the Succession Planning Process, which we highly encourage you, we would argue it’s safe to assume that we are all on the same page - putting thoughtful time and planning into an organization’s succession plan is essential. Our Succession Process is a 3 Stage, 9 Step Program that was intentionally designed to help create a methodical plan for business owners who might be looking to transition their role in the business over the next 5-7 years. In the prior episodes, we gave...2023-07-0542 minOut of the HourglassEp. 161: Methodology & Process, A Key to Mastering the Sales MindsetMost people would agree that the process of becoming a fantastic salesperson is a journey. There are the fundamentals of learning the sales process, one that guides how you take a customer through the buyer’s journey, and then there is the understanding of the instincts, behaviors, and attitudes, and the methodology that draws the line to execute the process with mastery. An understanding of the process Process – without Methodology = Inferior resultsAn awareness of Methodology – without Process = Inconsistent resultsWhen you are able to combine a full und...2023-06-2846 minOut of the HourglassEp. 160: June is National Safety Month - Captive Takeaways“Preventable injuries, commonly known as “accidents,” are the fourth leading cause of U.S. deaths. The cost of unintentional injuries to Americans and their employers exceeds $730 billion nationally, or $6,200 per household, and causes great suffering for individuals and their families”Safety matters every day of the year, but during June it gets the extra attention it deserves, June is National Safety Month and we are here to support!At Nolan Consulting Group, we believe Safety needs continual attention in your organization, throughout all departments and have continued to focus and build upon a certifi...2023-06-2133 minOut of the HourglassEp. 159: The Sales Insights Report - Measuring Tactics, Will to Sell & SalesDNAThink about this - Wouldn’t it be nice to know specifically where a Rep needs help?Or specifically why they are not a fit for your organization?Or that what you’re assessing your team against fits the same process you are trying to coach?We are excited to share that NCG is now certified to offer Sales Insights Assessments and Evaluations through the company Objective Management Group, a pioneer and industry leader in sales team evaluations and sales candidate screening. This tool focuses on providing insights and maximizing sales performance in companies of all s...2023-06-1449 minOut of the HourglassEp. 158: The Succession Planning Process - Stage 2The Succession Planning Process a topic that our team has become quite passionate about over the last couple years through the recognition that your organization deserves a thoughtfully curated and carefully executed exit plan, when that time is to come. Our Succession Process is a 3 Stage, 9 Step Program that was intentionally designed to help create a methodical plan for business owners who might be looking to transition their role in the business over the next 5-7 years. In our first episode, we gave a process overview and focus on Stage 1: Exploration and Foundations - a...2023-06-0744 minOut of the HourglassEp. 157: Business Is Messy - It’s All About PerspectiveIt’s been two months since we last connected with Brian Nolan and Kevin Nolan for our Business is Messy conversation - and it was due time to bring them back. When we last connected with these two, it was Mid March and were just one week out from our Grand Summit Conference in San DiegoNow - here we are at the end of May and it’s been an eventful time of highs and lows - fitting for the start to a busy spring season and well, just life itself. 2023-05-3142 minOut of the HourglassEp. 156: LEAN Series Finale: The Culture FactorToday we welcome back NCG Coach Jim Bradley for the final episode in this introductory Lean Podcast Series - this time, we’re discussing the culture factor. Continuous improvement efforts that come with the LEAN concept, can only succeed when they become part of an organization’s culture, or “the way we do things around here”.It’s one thing to want to implement a change, hold a kaizen event, highlight value add or waste, but how do you sustain? It requires a Continuous Improvement Culture, or CI Culture as you’ll hea...2023-05-2443 minOut of the HourglassEp. 155: Organizational Muscle Sneak Peak: The Marketing ChapterNCG is back for another sneak peek of Kevin Nolan’s soon to be released book, Organizational Muscle. If you are a routine listener of our podcast, you are familiar with Kevin. He is a Partner here at Nolan Consulting Group and CEO at Nolan Painting, a residential painting business he started over 40 years ago, back in 1979. Similar to Kevin's previous podcast topic Recruiting and Hiring of talent, Marketing is a constant. No matter the time of year, your marketing strategy needs to be aligned, focused and adaptable to the environment around us. We have to invest to stay...2023-05-171h 13Out of the HourglassEp. 154: Making Connections in the CPC: Alignment of the WhyNolan Consulting Group’s Planning Tool, the Cascading Planning Cycle (CPC) is defined by a core set of planning activities from annual, quarterly and monthly meetings that produce guiding documents for vision achievement at all levels in an organization. Within these guiding documents are planning activities that derive core themes, directives and intention.These are known as the Primary Aim, Strategic Intent, the Vision and the Action Items or goals set forth. These are the backbone of what drives personal and professional strategy, what moves the business and the business owner forward. 2023-05-1036 minOut of the HourglassEp. 153: Introducing the Succession Planning ProcessAs a Business Leader who has poured time and energy into building a business that has impacted the lives and careers of many, there will come a time when retirement is on the horizon. What happens to the business and its people when that time comes? We believe your organization deserves a thoughtfully curated and carefully executed exit plan.Nolan Consulting Group can walk you through the process at a pace that is unique to your transitional needs and the trades industry. Today we’re introducing a new Program offe...2023-05-0345 minOut of the HourglassEp. 152: LEAN Tools Explored - Elements of the Control PlanWe welcome back NCG Coach Jim Bradley for a continuation of our LEAN podcast series - this time, we’re talking about the elements of the Control Plan. In our past episode we introduced the concept of lean thinking, reviewed TIMWOODS, discussed Value added vs Non value added, reviewed DMAIC and discussed kaizen events - all of which are fundamental components nn making a lean transformation and a lasting impact on your continuous improvement culture.When it comes to continuous improvement - how do we keep traction in the spac...2023-04-2651 minOut of the HourglassEp. 151: Refocusing Sales Behaviors - Let’s Not get Beat by the Decision ProcessNCG Sr. Coach Andrew Amrhein joins us for a timely conversation bringing the focus back to the world of Sales. For those businesses impacted by seasonal change, the Spring ramp up for the busy season impacts not only the hiring needs for production, but Sales Reps and Managers move into high gear with more appointments and more customer relationships to manage. We want to remind you to SLOW IT DOWN.This is not the time to be getting beat by the decision process! On today’s episode, Andrew talks about team exercises and behavioral remi...2023-04-1938 minOut of the HourglassEp. 150: Organizational Muscle Chapter Sneak Peek: Hiring the Talent!Earlier this year, we invited Kevin Nolan, Partner at Nolan Consulting Group and CEO at Nolan Painting to join us on the podcast to announce the upcoming release of his new book, Organization Muse in the Fall of 2023. In the sprint of sharing, Kevin gave us a sneak peek into one of the chapters of the book - Problems, Change & Continuous Improvement…. And now we are back to discuss another! This time we are talking Hiring the Talent, or as Kevin so hiking refers to it as collecting brains and bodies.This is about Bu...2023-04-121h 04Out of the HourglassEp. 149: 2023 Grand Summit Conference - The RecapFor many of our listeners, Summit Members and sponsor partners who joined us in San Diego - it was an amazing few days of learning, sharing and engagement last month- you all came to this event ready to make the most of the experience!Brian and I thought it was important to take some time to debrief the program - as a team we worked incredibly hard to bring this event to life and utilize the opportunity to connect with our Members. When moments like this happen, we’ve learned to pause, reflect and app...2023-04-0549 minOut of the HourglassEp. 148: Putting the Cascading Planning Cycle to Work: The Monthly Core 3Colin Nolan, Sr Business Coach here at Nolan Consulting Group is ready to bring us all back into the mindset of planning…we are just about to wrap up Q1 of 2023 after all!As many of you are all familiar with, here at Nolan Consulting Group, we coach the structure of our planning model, the Cascading Planning Cycle(CPC). The cycle is a core set of planning activities from annual, quart and monthly meetings that produce guiding documents for vision achievement at all levels in an organization. We do reco...2023-03-2937 minOut of the HourglassEp. 147 Lean Series Continued : The Kaizen EventOur LEAN Podcast Series here on Out of the Hourglass rolls on with NCG Business Coach, Jim Bradley. Today - we are introducing the Kaizen Event! If Lean is a lens through which we focus on eliminating waste, increasing productivity and providing value add for an organization, The Kaizen focuses on continuous improvement, the change for good. Having facilitated many Kaizen events over his career, Jim walks us through the approach and outlays the details of teaching lean thinking through this process, from the specifics of who should be inv...2023-03-2252 minOut of the HourglassEp. 145: Connecting the Dots: The Employee Welcome Experience & RetentionNCG’s Managing partner, Brian Nolan joins today’s episode to discuss the importance of creating a welcoming experience and structure for those new employees joining your organization. We’ve all had a first day at a new job somewhere… and let’s be honest, that first day stirs up with a mix of emotions - excitement, anxiousness, eagerness… maybe some confusion - should I really be joining this company? The experience you had on that first day can often set the tone for your success within the organization and leave a lasting impression on your perspe...2023-03-0836 minOut of the HourglassEp. 143: Managing to the DNA of a Sales Team ~ A dynamic lens of strengths, weaknesses, and skillsCEO & Founder of Trifit Business Development, a sales training and recruitment firm and author of Hooked on Hopium, Overcome the Biggest Obstacle to Your Sales Success, Mike Shannon lives and breathes the psychology of selling. With 35 + years of sales experience as a foundation, Mike’s passion now resonates in helping companies and individuals maximize their potential. He recently joined Nolan Consulting Group as a Sales Consultant & Trainer and will be joining us as a Guest Speaker at our upcoming Grand Summit Conference in San Diego next month! When we were...2023-02-1549 minOut of the HourglassEp. 142: Lean Series Continued: A focus on DMAICWe are back with NCG Business Coach, Jim Bradley for a continuation of the LEAN Podcast Series here at Out of the Hourglass. We kicked off the series back in the Fall of 2022 and today we’re keeping the discussion moving, taking a closer look at another process used within the LEAN Lens - DMAIC! Yes, that too is another acronym.
In our last episode we worked the TIMWOODS process - one it used to help us identify forms of waste or "flow interrupters" in a process. DMAIC is what comes next - once we have identified the “waste” or issues...2023-02-0843 minOut of the HourglassEp. 141: Problems, Change & Continuous ImprovementOur 2023 Season is kicking off with Kevin Nolan, Partner at Nolan Consulting Group and CEO of Nolan Painting for a sneak peek into one of the Chapters from Kevin’s new book, Organizational Muscle, releasing early Fall, 2023. Today we’re focusing on Problems… that lead to Change, that inspire the need for a culture of Continuous Improvement. By this point, we all recognize that Business, and life for that matter, is Messy. Problems, of a variety of sizes and significance, are coming at us from all angles on a regular basis, forcing us to be adaptable human beings. Kevin shares his ex...2023-02-0149 minOut of the HourglassEp. 140: Business is Messy ~ Walking into 2023Welcome to 2023! We hope you all had a wonderful holiday season and are settling back into your routines with fresh perspective and optimism for the year ahead.
The start of a new year is always an interesting time of transition, looking back at what was and looking ahead at potential opportunities. At Nolan Consulting Group, this means reviewing and resetting, looking at new Big Rocks to accomplish, and deciding how to approach our work with new energy, direction, and value for our clients, team members, and podcast listeners.
That all being said, we thought it important to walk into the...2023-01-0438 minOut of the HourglassEp. 138: Opening Up the LEAN Toolbox ~ TIMWOODSOn today's podcast, Molly welcomes back NCG Business Coach, Jim Bradley to continue the conversation on LEAN thinking and how to apply the concept to operational processes. LEAN is a concept that holds many tools in its toolbox that can be used to help us identify and overcome the barriers, problems, or interruptions to flow. You will quickly learn that FLOW plays a critical role in the LEAN concept.
The first tool we're learning to use today is "TIMWOODS". (Yes, that is an acronym!) Listen in to learn what it is and how to help us identify forms of waste...2022-12-1447 minOut of the HourglassEp. 133: Who Says Promo Products have to be boring? A conversation with Boxed Sourcing & ProductionOn today's podcast, Molly sits down with the team at Boxed Sourcing & Production - a women-owned and operated company specializing in branded and promotional goods. Through this conversation, Co-Founders Brigette Fuscia, Meghann Bezdikain, and Director of New Business Development, Joanna Kummer, discuss the impact that company swag and branding can have on a business.
From totes and t-shirts to socks and pickleball paddles, these entrepreneurs are creating and designing intentional company gear - high-quality items your clients will use that become walking billboards for your brand. The women at Boxed Sourcing do it differently - they build client relationships, trust...2022-11-0253 minOut of the HourglassEp. 132: NCG Book Club ~ Who Not How ~ by Daniel SullivanThe NCG Book Club has been busy! We've read a lot of great books in the last several months and we have a new one to add to that list - "Who Not How" by Dan Sullivan.
Imagine a life where everything you do is YOUR choice...from how you spend your time, to how much money you make, to the quality of your relationships, to the amount of joy you experience. Sounds amazing, right? Dan Sullivan's book aims to shift your thinking so you can make this happen - through your connections with other people.
Listen in as the...2022-10-2646 minOut of the HourglassEp. 131: Lean Principles - Applying Lean thinking to the TradesOn today's podcast, Molly welcomes NCG Business Coach Jim Bradley, for an introduction to the concept of Lean Thinking and its application to operational strategy and workflow in the trades and services industries,
With an extensive background in operational management, Jim’s expertise and passion for this topic are evident. He shares how to think through a Lean lens, and how to extend this perspective to teams for greater impact.
Today's introduction to the Lean concept is an overview with great insight into the correlation of this manufacturing philosophy to the trades. The Lean toolbox has numerous tools - many of...2022-10-1935 minOut of the HourglassEp. 130: NCG Book Club: The Ideal Team Player by Patrick LencioniAre you a member of, or a leader of...a team? Yes - of course, and today's podcast is all about teams! Three members of the NCG Book Club join Molly for a discussion about Patrick Lencioni’s “The Ideal Team Player” ~ How to Recognize and Cultivate the Three Essential Virtues.
NCG's Book Club is a commitment to continuous learning, and to the application and connection of the work we do with our clients, and our own organization. We've delved into titles such as Love + Work, Coaching through Breakthrough Success, Think Again, Winning on Purpose, Radical Candor, and more. NCG Book C...2022-10-1246 minOut of the HourglassEp. 129: Gearing up for Annual PlanningWelcome to Q4! Ready or not, it's fall ...and Annual Planning Season! On today's podcast, Molly welcomes Brian Nolan, Managing Partner here at Nolan Consulting Group for a conversation that will recharge your planning mindset!
At NCG, we are intentional about the planning process. We believe it is essential to devote time to strategically think about the year ahead, align with your vision, define PDIs, and focus on goals.
No matter your company size - big or small, there are ways to approach this season with newfound energy, team participation, and excitement for the year ahead. Brian highlights where to...2022-10-0538 minOut of the HourglassEp. 128: Position Visions & DISC AssessmentsIn this week's episode, two of Nolan Consulting Groups' finest take the mic for a conversation about two tools used frequently at NCG: the DISC Profile Assessment and the Position Vision.
Kathryn Freeman, Director of Operations and Sr. Business Coach, and Sydney Bates, Business Support Specialist highlight how we can use these two resources in tandem to provide insight on the core responsibilities and behaviors best suited for the different roles within your organization. Position visions and DISC Assessments can be woven together to provide insight...what type of DISC profile is best suited for a role? ...is a current...2022-09-2824 minOut of the HourglassEp. 127: Diagnosing ProblemsThis week we bring back NCG Sr. Business Coach Andrew Amrhein for a conversation on Diagnosing Problems. How do we fully understand an issue to address the specific problem? Andrew discusses his strategy of categorizing issues into three types - human problems, process problems, and systems problems.
Listen in as Molly and Andrew work through getting to the root of the issue and the importance of valuing judgment. Surely this episode will leave you with insight on the challenges you are facing in your own workplace. 2022-09-2133 minOut of the HourglassEp. 126: The Impact of Summit Member AdventureToday's podcast detours from our usual business topics and takes us on a kayaking, hiking, and camping adventure off the coast of Washington state among the beautiful San Juan Islands! This journey intertwines business and life ...how and where are they connected? ...what do you want your life to look like? ...how can you make that vision real?
NCG's Managing Partner, Brian Nolan facilitated the San Juan trip and joins the podcast today along with three fellow sojourners: Summit Members Luis Rodriguez (LC) from Lifetime Custom Painting in San Diego, CA, and Stephen Edwards & Shawn Bellenbaum of Grants Pass Painting...2022-09-1452 minOut of the HourglassEp. 124: The Power of a Team DISC DebriefOur host, Molly Nolan, is joined today by NCG's Director of Operations and Sr. Business Coach Kathryn Freeman for an intriguing discussion on the impact of a Team DISC.
The DISC concept should be familiar to you if you're a regular podcast listener or if you work with any of our NCG team members. The DISC Assessment gives a complete picture of an individual's behavior, but it can also reveal gaps and strengths of an entire group when it is used in a Team DISC. Kathryn shares how a Team DISC can be used to reveal communication patterns and balance...2022-08-3134 minOut of the HourglassEp 123: Barriers to Growth & ScalabilityScalability and growth are top priorities for many, if not most, business owners. In today's podcast, Colin Nolan, Sr. Business Coach at NCG, dissects three barriers to scalability and growth, based on Vern Harnish's book, Scaling Up. Business is complex, and growth is even more so!
At NCG, we work with clients through a variety of challenges - owners trying to get out of the hourglass, growth plateaus, succession planning, organizational and systems development, and more ... so this is a hot topic for us. If growth is the mission, our goal is to help businesses identify these roadblocks in their...2022-08-2439 minOut of the HourglassEp. 122: Accountability vs. ResponsibilityHave you ever heard, or said, " I wish my employees were more "accountable?" What is it we are really asking for? Is it accountability, or is it responsibility? On today's podcast, Molly Nolan is joined by Andrew Amrhein, Sr. Business Coach & Director of Finance at NCG for a conversational take on the difference between Accountability and Responsibility. How do we ask for action or improvement? If accountability is the goal, does asking for more accountability help? Or do we really want responsibility - the feeling of loyalty, commitment, or duty to the behaviors it takes to achieve the goal? Are...2022-08-1725 minOut of the HourglassEp. 119: Brand Power & Marketing with ALLBRiGHT PaintingOn today's podcast, we have the privilege of welcoming Josh Abramson, Chief Solutionist and Director of Happiness at ALLBRiGHT Painting based in Los Angeles, CA. In this conversation, Josh and Molly discuss Brand Power - what drives the inspiration and creativity behind the marketing at ALLBRiGHT Painting. Brand power is more than getting leads in the door - the impact is multifaceted and is grounded in the authenticity of the mission statement. For Josh and his ALLBRiGHT Team - this means Painting Happiness.
Tune into this great conversation with Josh to hear how the company and brand evolved, and what...2022-07-271h 00Out of the HourglassEp. 118: Business is Messy - July EditionThis week's Out of the Hourglass podcast features the latest edition of the Business is Messy Series featuring Brian Nolan, Managing Partner of Nolan Consulting Group, and Kevin Nolan, CEO of Nolan Painting & Partner at NCG.
If you are new to the podcast, the Business is Messy Series is a quarterly check-in with Brian and Kevin on the state of the business environment. Molly Nolan hosts the discussion as they talk about the successes, challenges…and the messes that come with running a Small Business. Or as Brian likes to joke, Kevin shares the messes and Brian cleans them up!
Th...2022-07-2042 minOut of the HourglassEp 116 What does it mean to Get out of the Hourglass?Brian Nolan, Managing Partner of Nolan Consulting Group, joins Molly Nolan in this week's podcast, for a deep dive into the core mission of NCG - getting small business owners Out of the Hourglass. Brian explains what it means to be stuck in the hourglass, in a variety of scenarios, and how NCG helps owners transition out of the hourglass at different points of their business lifecycle.
From implementing systems and knowing your numbers, to creating scalable excellence and high-performance teams, Brian covers the key components of escaping the hourglass and building a "value business." This intriguing discussion will leave...2022-07-0640 minOut of the HourglassEp 115: Utilizing DISC to work with CustomersIn this week's podcast, NCG Sr. Business Coach, Colin Nolan joins Molly Nolan for a practical discussion of how DISC can be applied to customer relations. As many listeners know, DISC is a behavioral assessment tool that we often refer to in conversations on this podcast, and within our Coaching and Consulting practice. We've discussed how DISC can be used to understand behaviors & motivators, improve organizational communication and engagement, and provide valuable insight for hiring and management decisions. Today's application is all about the customer - Colin shares with us how we can apply our awareness of DISC and emotional...2022-06-2934 minOut of the HourglassEp 114: Recruiting & Retention at Nolan PaintingDescription: This week's podcast episode features a topic that has been an ongoing challenge for businesses across all industries - Recruiting and Retaining employees. Molly is joined by Kevin Nolan, CEO of Nolan Paining and Colleen Nolan, Director of Human Resources at Nolan Painting as they share how they have been working to combat this issue at their organization, brainstorming and grinding in the day to day to make sure they have the team to in place to fulfill the high demand of work that keeps the phones ringing.
The discussion reveals how they have shifted perceptive, learned to welcome...2022-06-2256 minOut of the HourglassEp 111: Disc FoundationsIf you are an avid Out of the Hourglass podcast listener or are working with our team, "DISC" is a term you have heard frequently. In today's Out of the Hourglass podcast, Molly Nolan is joined by NCG's Business Systems Specialist Sydney Bates for an in-depth unraveling of DISC.
Listen and learn as Sydney breaks down DISC concepts by highlighting the behaviors and motivators revealed through the DISC assessment, what they actually mean, and how they work together. Molly and Sydney apply these concepts to training conversations, hiring and recruiting, organizational role deep dives and communication. If you’ve taken th...2022-06-0145 minOut of the HourglassEp. 71: The Role of the HR DepartmentToday's episode sponsored by Sherwin-Williams features NCG Senior Business Coach and Director of Operations, Kathryn Freeman and our host Molly Nolan discussing the role of the Human Resources department in a business. No matter the size of your business, having a defined process for HR related responsibilities is crucial. You do not need to be an expert to start implementing HR processes! Kathryn explores some of the first steps to starting an HR department, when the right time to do this is, and how to find the right person for the job in this week's episode of Out of the...2021-08-1133 minOut of the HourglassEp. 59: Community Engagement with Nolan in the NeighborhoodToday's episode features Nolan Painting Community Outreach Coordinator Claire Nolan with a spotlight on Community Engagement and Nolan in the Neighborhood. This discussion highlights ways to be intentional when it comes to getting your business involved in the community and Claire shares details about the role she plays to help bring Nolan Painting's "Nolan the Neighborhood" program together. Tapping into what really drives you and your employees on a personal level is a great place to start when looking to get involved in an activity in your community. It can be as simple as donating to a family in need...2021-05-1932 minOut of the HourglassEp. 52: Levels of Work Series: Level 4Today's episode features a discussion between NCG Business Coaches, Andrew Amrhein & Kathryn Freeman along with some highlights from NCG Marketing & Program Manager, Molly Nolan. The team wraps up our Levels of Work Series in this episode focusing on the last level, Level 4. How do Levels 1, 2, and 3 support Level 4? How can you prepare someone for a Level 4 role? How do you utilize Level 4 work in your company? Listen to this week's podcast to find out - or start at the beginning of the series to gain foundational knowledge! 2021-03-3140 minOut of the HourglassEp. 51: Hiring: The Role of the GMToday's episode features a discussion between NCG Business Coach, Colin Nolan and NCG Marketing & Program Manager, Molly Nolan on the topic of hiring a General Manager! Have you thought about what it might look like to bring a GM role into the fold? For many business owners, this seems like a daunting task - What is my true purpose for this hire? How do I make sure this person is the right fit? When is the right time for me to let go? Molly and Colin unpack all of this and more in this week's podcast! 2021-03-2430 minOut of the HourglassEp. 47: The Role of the CEOToday’s Episode features NCG Managing Partner, Brian Nolan, and a discussion on the Role of the CEO. Hosted by Molly Nolan, the two have a lively discussion on what to expect out of yourself as a CEO.2021-02-2239 minOut of the HourglassEp. 46: How to Win Friends & Influence Others Using DISCToday’s Episode features NCG Coach Colin Nolan discussing How to Win Friends and Influence People Using DISC. Hosted by Molly Nolan, the two team up to use their expertise to apply Dale Carnagie’s How to Win Friends and Influence People to DISC Assessments. Those who work with us know that understanding DISC is essential to building your team and ensuring that you have the right people in the right places at every level in your company.2021-02-1729 minOut of the HourglassEp. 42: Levels of Work Series: Level 1Today we are kicking off our Levels of Work Series, hosted by Molly Nolan; featuring Andrew Amrhein and Kathryn Freeman. In this series, we’ll discuss different levels of work and understanding the concept of timespan for each employee. This episode starts things off at the beginning - an introduction to the concept & Level 1. As you’re listening, start to think about which roles in your company belong in the Level 1 category, and if the right people are in those roles.2021-01-2044 minOut of the HourglassEp. 39: Refreshing the Employee HandbookToday’s episode features a discussion with Molly Nolan and Senior NCG Coach & Director of Operations Kathryn Freeman on creating or refreshing an Employee Handbook. Consider asking yourself: When was the last time you revised your employee handbook? Is everyone in your company aware of what it entails? Listen now for some key points on why it's important and how to go about an efficient refresh process.2020-12-3025 minOut of the HourglassEp. 32: Ideas to Make a Budget That's Worth MakingToday’s episode is a discussion around Budgeting. Senior NCG Coach Andrew Amrhein joins Molly Nolan to discuss taking the necessary steps to having your 2021 budget ready with time to spare.Additionally, a conversation on employee development. How can you have an understanding of where your company will be by creating a vision for your employees to buy into? All of this and more to make sure you are prepared for 2021 both financially and strategically.2020-10-2827 minOut of the HourglassEp. 30: D3 & S3 - SLII Experience™ SeriesContinuing our SL2 Experience Series featuring NCG Coach Colin Nolan, and hosted by Molly Nolan
This time, they’re covering the D3 Learner and S3 Leader. What traits are common to someone in D3 in a particular area? What are some of the risks of someone sticking around too long in D3?
All of this and much more. Don’t forget to stick around for the end where Colin puts Molly’s knowledge to the test with a short quiz for you to play along with!2020-10-1432 minOut of the HourglassEp. 27: D2 & S2 - SLII Experience™ SeriesThe latest installment of our SLII Experience™ Series. NCG Coach Colin Nolan and Molly Nolan are teaming up again to discuss Situational Leadership, this time talking about D2 and S2. Do you know how to spot where an employee may be a D2 in your company? What are some of the ways you can manage a D2 properly? All of this and much more on this episode of Out of The Hourglass!2020-09-2332 min