Shows
Quality Time With MoreSteamA Kaizen CarolGrant Gemberson just wanted to push that year-end Kaizen event into January and get on with his holiday to-do list. Instead, Gemberson received an unexpected visit from three ghosts: the Ghost of Projects Past, the Ghost of Present Performance, and the Ghost of Future States. (You know where this is going, right?) In this special holiday edition of Quality Time with MoreSteam, host Dan Swartwout shares a Lean Six Sigma twist on a seasonal classic. During this episode, you will follow Grant through conference rooms, Gemba walks, and two very different futures as he confronts his own "...
2025-12-2314 minQuality Time With MoreSteamPeg Pennington On Using Lean Management To Drive Strategic AlignmentOn this episode of Quality Time with MoreSteam, host Dan Swartwout shares highlights from a recent MoreSteam webinar with company president Peg Pennington. That webinar was titled "Driving Strategic Alignment with the Lean Management System." It was one of MoreSteam's most anticipated (and successful) webinars of the year. During her presentation, Peg focused on a familiar problem. The strategy seems clear at the top, but the daily work does not match that strategy. In response, Peg explained what it means to treat Lean management as a real system instead of a set of projects. In her view...
2025-12-0933 minQuality Time With MoreSteamLessons From Thirty Years of Quality Management with Steve AdamsSteve Adams brings decades of real experience to Quality Time with MoreSteam. He graduated from West Point and served in the Army Corps of Engineers. Eventually, Steve spent thirty years at Procter & Gamble, where he drove improvement on a global scale. Along the way, Steve even got Deming's autograph. Yes, the W. Edwards Deming! Host Dan Swartwout talks to Steve about solving problems and the commitment to quality. With Steve, you get 30 years of real stories from the plant floor. And one more thing… you'll never guess what classic TV show is referenced in this episode. After the...
2025-11-2528 minQuality Time With MoreSteamDave Harry is The Process WhispererOn this episode of Quality Time with MoreSteam, Dave Harry joins the show. Dave is well known throughout the world of continuous improvement as "The Process Whisperer." Before becoming a Lean Six Sigma legend, Dave spent years as a US Navy helicopter pilot. He even gave Paul Newman a helicopter ride! (Yes, the Paul Newman.) As Dave explains, helicopter pilots understand Six Sigma better than most people. When you're flying a million parts in formation and 99.9% success won't cut it, you learn to work for perfection. In his conversation with host Dan Swartwout, Dave walks through his...
2025-11-1138 minQuality Time With MoreSteamChange Management That Actually Works with Kim ScibelliOn this episode of Quality Time with MoreSteam, Kim Scibelli joins the show. Kim is a Lean Six Sigma Black Belt who leads supply chain and operations at AVS Bio. And after coaching teams through transformations for years, Kim has learned that you can't "pizza party" your way to culture change. Why do people say they want things to get better but resist when changes actually happen? Kim talks about identifying blockers at every level and developing strategies to help them get on board. She also discusses the importance of giving teams the freedom to experiment. For...
2025-10-2836 minQuality Time With MoreSteamSimulating Success with Dr. Lars MaaseidvaagOn this episode of Quality Time with MoreSteam, Dr. Lars Maaseidvaag joins the show to talk about one of his areas of expertise, process modeling and discrete event simulation. Lars has worked in continuous improvement for over 30 years. He's also from Ann Arbor, Michigan, which creates some good natured tension when he talks to Ohio State graduate (and your host) Dan Swartwout. In easy-to-understand terms, Lars explains discrete event simulation and why it matters. For example, he tells us about helping a large hospital during the pandemic. The hospital had a thousand people backed up in the...
2025-10-1443 minQuality Time With MoreSteamEmpathy Meets Efficiency with April ThomasOn this episode of Quality Time with MoreSteam, April Thomas joins the show. Most Lean Six Sigma professionals didn't start their careers as hospice social workers. April did. April is a Lean Six Sigma Black Belt whose mission is to be an advocate, a catalyst, and a coach for transformational change. Being a hospice social worker taught her about empathy and helping people through difficult transitions. Those skills transfer directly to April's work in continuous improvement and organizational change. During her conversation with host Dan Swartwout, April explains her grief-informed approach to change management and...
2025-09-3025 minQuality Time With MoreSteamMaking Conference Connections That Count with Brent GodwinBrent Godwin of The Lubrizol Corporation steps into the spotlight on this episode of Quality Time with MoreSteam. Earlier this year, Brent attended MoreSteam's Best Practices for Operational Excellence Conference (BP4OpX) for the very first time. At the conference, leaders in operational excellence and continuous improvement share best practices during keynote presentations, workshops, and peer-to-peer discussions. Now, Brent joins the show to talk about his experiences at the conference. Brent and Dan talk about networking opportunities, fresh ideas for speeding up Lean Six Sigma projects, and what makes BP4OpX genuinely different. Lindsay Van Dyne, MoreSteam's Vice President...
2025-09-1627 minQuality Time With MoreSteamKeep Asking Why with Eric OlsenDan welcomes back Eric Olson to Quality Time with MoreSteam. Eric is a professor of industrial technology at Cal Poly State University and lead of the Future of People at Work Initiative. In this episode, the conversation shifts focus from AI to workplace dynamics and lean education. At the start of the conversation, generational differences in today's workforce take center stage. Then, Eric and Dan talk about building lean communities from the ground up and the challenges of scaling improvement initiatives. Eric also describes his hands-on approach to teaching the Green Belt curriculum at Cal Poly. For...
2025-09-0227 minQuality Time With MoreSteamThe Efficiency Engine That Powers Make-A-Wish with Taylor PackOn this episode of Quality Time with MoreSteam, Dan Swartwout welcomes Taylor Pack, Senior Manager of Process at the Make-A-Wish Foundation. Taylor started her career working retail at Cracker Barrel. She became a Lean Six Sigma Master Black Belt through her experience at Bridgestone and the U.S. Coast Guard. Now she uses continuous improvement to help grant more wishes for children with critical illnesses. Taylor shares how Make-A-Wish operates entirely on donor funds. Every improvement in efficiency directly impacts the organization's ability to reach more families. She explains how her small team has streamlined operations across t...
2025-08-1951 minQuality Time With MoreSteamMaking Things Better For Everyone with Josh HowellOn this episode of Quality Time with MoreSteam, host Dan Swartwout welcomes Josh Howell, President of the Lean Enterprise Institute. Josh went from Starbucks barista to leading lean transformations at thousands of locations worldwide. Now he's working alongside lean legends Jim Womack, John Shook, and Peter Ward. Josh shares how his store was randomly selected for Starbucks' "model cafe" experiment with lean. That background led to his promotion from store manager to corporate headquarters when Starbucks expanded lean throughout the company. During the conversation, Josh explains why standardization and innovation are friends, not enemies, and discusses his...
2025-08-0553 minQuality Time With MoreSteamWhen AI Becomes Your Study Buddy with Eric OlsenOn this episode of Quality Time with MoreSteam, host Dan Swartwout welcomes Eric Olsen, Professor of Industrial Technology at Cal Poly State University. Eric spent 20 years in industry with companies like Caterpillar and Hewlett Packard before jumping into academia. Dan started the interview with a bunch of questions about Lean, but the conversation took a sharp turn into artificial intelligence territory. Eric shares how he's experimenting with AI for everything from writing to problem-solving. He uses it as his go-to learning tool. Of course, the big question looms: how do people find new ways to contribute when AI keeps...
2025-07-2228 minQuality Time With MoreSteamBehavior Is the Lean Advantage with Drew LocherOn this episode of Quality Time with MoreSteam, Dan Swartwout hosts two-time Shingo Prize winner Drew Locher. Their conversation covers lean-driven process improvement and team leadership. Drew believes that 80% of continuous improvement is behavioral. So, have you created a safe environment for your team? Do you avoid blame-and-shame language? And because change must be directional and done with purpose, are the reasons for change clearly outlined? Find out why these are keys to operational excellence. Value stream mapping. Boom! PDCA. Of course! There are also some fun callbacks to previous episodes as Drew brings a new perspective...
2025-07-0853 minQuality Time With MoreSteamWelcome Back, MichaelOn this episode of Quality Time with MoreSteam, Dan Swartwout welcomes Michael Hathaway to the show. Michael is MoreSteam's eLearning Content Manager. Before joining MoreSteam, Michael taught at charter schools in Houston and Columbus. Now, Michael uses the lessons he learned as a professional educator to develop eLearning for continuous improvement professionals. Some educational concepts are universal, whether you're teaching kids or Lean Six Sigma Black Belts. Clear storytelling. Rapid feedback. Constant experimentation. That sounds like continuous improvement, right? But it's also great teaching. Listen to this episode to learn more! Yeah, we tease him a lot, 'cause we...
2025-06-2433 minQuality Time With MoreSteamA Philly Special in HealthcareOn this episode of Quality Time with MoreSteam, host Dan Swartwout sits down with Dr. Mary Reich Cooper and Michael Anderson from the Jefferson College of Population Health at Thomas Jefferson University. The conversation explores how Lean Six Sigma and operational excellence are put to work in healthcare settings. Michael is a Lean Six Sigma Master Black Belt. Mary brings experience as a physician and holds a law degree. Their unique backgrounds shape the way they tackle challenges at Jefferson, from managing change to finding better ways to support patients and staff. This episode also looks at the realities...
2025-06-1030 min
Optics in ActionPeople, Process, and the Power of AI: Peg Pennington on the Future of Problem SolvingIn this episode of Optics in Action, Ryan Weiss talks with Peg Pennington, President of MoreSteam, about the powerful intersection of people, process, and technology. From real-world insights on operational excellence to the role of AI in future problem-solving, Peg shares how organizations can build critical thinkers and create lasting improvement.
2025-06-0420 minQuality Time With MoreSteamProcess Modeling and Why Everybody Should Have a JamieWhat's better than one Lean Six Sigma Black Belt? Two! On this episode of Quality Time with MoreSteam, host Dan Swartwout welcomes Lean Six Sigma Black Belts Raquel Chase-Kelly and James Perry to the show. Raquel and James work for Dartmouth Hitchcock Medical Center and Clinics and use process modeling to streamline hospital operations and improve patient care. Process modeling lets you rapidly simulate and anticipate how a system reacts to different situations. During this fun, informative chat, James and Raquel explain how MoreSteam's Process Playground helped Dartmouth Health clear a 155-car backup at a drive-through flu clinic and...
2025-05-2733 minQuality Time With MoreSteamManaging Change with Dr. Larry InksOn this episode of Quality Time with MoreSteam, Dan Swartwout welcomes Dr. Larry Inks to the show. Larry is a Professor of Management and Human Resources at The Ohio State University who previously ran talent management for Cardinal Health. Dan and Larry discuss why one clear goal keeps a team focused. They also explore change management, including the emotional aspects of change, and the differences between management and leadership. Listen and find out why Larry is one of the foremost experts on talent management and team effectiveness. In addition to being informative and helpful, this is one...
2025-05-1337 minQuality Time With MoreSteamWhen the Gemba is the GridironStep onto the field with host Dan Swartwout as he explores a new playbook for improvement. In this episode of Quality Time with MoreSteam, Dan tells the story of the fictional Columbus Tigers, a football team that turns around its losing streak using Lean Six Sigma. (There actually was a Columbus Tigers pro football team about a century ago!) Football is familiar territory for many, and this episode uses the game as a fresh lens for understanding process improvement. Dan breaks down Lean Six Sigma concepts in plain language and shows how tools like process maps and...
2025-04-2923 minQuality Time With MoreSteamFrom Chaos to Order with Dr. Jim ColeOn this episode of Quality Time with MoreSteam, Dr. Jim Cole joins the podcast to share how process improvement has guided his work in both military and healthcare settings. Dr. Cole introduces tools like the Marine Corps Planning Process, OODA loops, and operational risk management. Jim shares how these military methods helped him tackle challenges in civilian healthcare. To that end, Dr. Cole reflects on creating efficient systems for bed availability and managing variation to establish standard work. This conversation highlights how practical tools and strong leadership can transform even the toughest situations into opportunities for improvement. Plus, for...
2025-04-1545 minQuality Time With MoreSteamManaging on Purpose with Mark ReichOn this episode of Quality Time with MoreSteam, host Dan Swartwout talks with Mark Reich. Mark is Senior Lean Coach at the Lean Enterprise Institute and author of the new book, Managing On Purpose. Mark's book is a practical guide to Hoshin Kanri, a strategy deployment system that combines long-term vision with day-to-day execution. Managing On Purpose features step-by-step tools and a detailed case study to help organizations align strategy with action while developing their leaders. Mark shares stories from his career, including his time managing Toyota's corporate strategic planning for North America. He explains how tools...
2025-04-0152 minQuality Time With MoreSteamBuilding Trust on the Shop Floor - Kim Koning's Lean Six Sigma PlaybookIn this episode of Quality Time with MoreSteam, Dan Swartwout chats with Kim Koning, Aurorium's Global Director of Operational Excellence and a Lean Six Sigma Master Black Belt. Kim shares his journey from wrestling mats in Indiana to leading global process improvement initiatives. He also reflects on how lessons from his early career as a plant manager and his MBA in finance shaped his approach to leadership and continuous improvement. Kim shares why Gemba walks are his favorite part of the day and how they help build trust on the shop floor. Another standout moment is when...
2025-03-1828 minQuality Time With MoreSteamCheers to 25 Years - Highlights from Quality Time with MoreSteamWe're throwing a party for the big 2-5! MoreSteam is turning 25, and what better way to celebrate than with the 25th episode of Quality Time with MoreSteam! This special episode takes you on a journey through 25 standout moments from the podcast. Host Dan Swartwout revisits some of the most interesting, surprising, and entertaining highlights from past episodes. From creative uses of Lean Six Sigma to moments that made us laugh (or think twice), this collection captures everything we love about continuous improvement—and then some. It's a greatest-hits celebration packed with sharp takes, unexpected twists, and...
2025-03-0434 minQuality Time With MoreSteamBill Hathaway Reflects on a Quarter Century of MoreSteamMoreSteam is celebrating 25 years of process improvement! In this episode, MoreSteam founder and CEO Bill Hathaway joins the show to talk about all the milestones, mistakes, and defining moments. Bill shares stories from his early days in manufacturing, including a memorable encounter with instrument panels that didn't quite fit (spoiler: kicking them wasn't the best solution). He also talks about the leap from corporate life to starting MoreSteam, how the company got its unique name, and what it was like running the business out of his home—with his dog as VP of Security. The conversation covers le...
2025-02-1837 minQuality Time With MoreSteamChris Spranger's Guide to Making Work Easier and More FunChris Spranger's Lean Six Sigma journey began unexpectedly during a co-op at a firetruck manufacturer. Initially uninterested in quality work, he soon became fascinated by tracking production data and solving shop-floor problems. A mouse pad from his boss featuring 'ASQ Certified Six Sigma Black Belt' and a Christmas gift request for Lean Six Sigma by Michael George sealed the deal—Chris was hooked. In this episode of Quality Time with MoreSteam, Chris chats with Dan about how he has applied Lean tools across industries like healthcare, aerospace, and public service. He shares insights on adapting methodologies to di...
2025-02-0427 minQuality Time With MoreSteamHitting Your Lean IT Stride with Thomas PaiderIn this episode of Quality Time with MoreSteam, Thomas Paider joins the show. Tom is the co-author of The Lean IT Field Guide: A Roadmap for Your Transformation. He is also the Vice President for Technology Infrastructure and Computing at Nationwide and a member of the Board of Directors of the Lean Enterprise Institute. This is a phenomenal conversation. According to our host Dan Swartwout, this episode contains some of the most profound thoughts on Lean in the history of the podcast. Tom makes complex ideas about Lean and Agile approachable and engaging. If you're interested in ho...
2025-01-2147 minQuality Time With MoreSteamRyan C. Weiss Has The Right MindsetIn this episode of Quality Time with MoreSteam, Ryan C. Weiss joins the program. Ryan is an author, entrepreneur, and president of Effective Performance Strategies. He also tells one of the best stories about continuous improvement. That story involves tools, skills, mindset, and an orangutan. (Yes, an orangutan.) You won't want to miss it. In addition to that great story, Ryan and host Dan Swartwout talk about the power of the SIPOC, eliminating bad handoffs, and the importance of parallel paths. Maybe you already have the tools. You might already have the skills. But without a doubt...
2025-01-0747 minQuality Time With MoreSteamA Visit From... Whom?This isn't your typical Quality Time with MoreSteam! To celebrate the season, we're bringing you a festive treat — a Lean Six Sigma-inspired version of 'Twas the Night Before Christmas. Packed with value streams, Gemba walks, and continuous improvement cheer, this playful adaptation blends holiday magic with the principles of operational excellence. Pause for a moment to recharge, reflect, and enjoy a fun story that blends the holiday spirit with a touch of improvement inspiration. Here's to a new year filled with fresh ideas, smoother processes, and plenty of opportunities to grow. Additional Resources:
2024-12-2404 minQuality Time With MoreSteamYellow Belts, Big Results with Meredith BrodyIn this episode of Quality Time with MoreSteam, Meredith Brody from Constellation joins the show to discuss the successful implementation of a Lean Six Sigma Yellow Belt program. Constellation has a winning program called the Embedded Lean Practitioner Program. As a LSS Black Belt and Principal Project Manager at Constellation, Meredith shares firsthand experiences and practical advice on how to design and execute a successful program that aligns with organizational goals. Listeners will get a clear picture of what it takes to kickstart a Lean Six Sigma initiative – from setting clear goals and engaging stakeholders to tracking su...
2024-12-1036 minQuality Time With MoreSteamShingo Prize Winner Peter Ward on Operational Excellence and InnovationIn this episode of Quality Time with MoreSteam, we are honored to have Peter Ward join the show. Peter is Chair of the Lean Enterprise Institute, Professor Emeritus of Operations Management at The Ohio State University, and a Shingo prize winner. During this episode, we explore Peter's incredible journey in Lean and Six Sigma. Peter shares how he helped bring Lean and Six Sigma into the business school, launched the Master of Business Operational Excellence (MBOE) program, and reflects on his Shingo Prize-winning research. We also discuss how Lean principles have evolved and their impact across industries today. It's...
2024-11-2653 minQuality Time With MoreSteamHarmonizing Efficiency with Kevin KellerIn this episode of Quality Time with MoreSteam, host Dan Swartwout strikes a chord with Lean Six Sigma Master Black Belt Kevin Keller. It's a dynamic deep dive into the world of process improvement! Kevin hits all the right notes as he shares insights from his corporate career and his encore as a consultant, teacher, and coach. As a frequent headliner at MoreSteam's monthly webinars, Kevin covers topics that will have you humming along to the tune of operational excellence. Together, Kevin and Dan explore topics such as: Statistical Hypothesis Testing: Making data-driven decisions that hit all the...
2024-11-1242 minQuality Time With MoreSteamIf You Film It, They Will Watch with Dino TripodisWalt Disney once said, "We don't make movies to make money. We make money to make more movies." We think Dino Tripodis would agree with that. On this episode of Quality Time With MoreSteam, Dino joins the show to discuss the making of DOWN TO THE FELT, the largest independent film ever produced in Columbus, Ohio. Michael Weston, Michael Stahl-David, and Scottie Thompson have starring roles in DOWN TO THE FELT, and Dino is a writer and producer of the film. Dino is also a comedian, podcaster, and Columbus, Ohio radio legend. On this episode, you will discover how...
2024-10-291h 08Quality Time With MoreSteamCooking Up Efficiency With Brian Bross On this episode of Quality Time With MoreSteam, we serve up a delightful blend of culinary creativity and cutting-edge efficiency! MoreSteam eLearning project manager Brian Bross joins the show. Brian is a software engineer with a flavorful past as an executive chef in some of the most notable restaurants and organizations. Brian and Dan will whisk you away on a journey through the bustling world of restaurant kitchens, where lean principles aren't just about trimming the fat but also about crafting the perfect recipe for success. Discover how Brian sliced through the challenges of waste reduction, stirred...
2024-10-1534 minQuality Time With MoreSteam(I've Had) The Conference Time of My LifeMoreSteam recently presented its 22nd Best Practices For Operational Excellence Conference. Practitioners and thought leaders from various industries attended the conference to discuss the latest strategies and tools for enhancing operational excellence. MoreSteam Peg Pennington is one of those industry leaders. Although not an industry leader, Quality Time With MoreSteam host Dan Swartwout attended the conference, too. In this episode, Dan and Peg reflect on their time at the conference. They discuss the presentations, workshops, and networking opportunities that made the conference such a success. Plus, this episode answers the burning question: Are continuous improvement professionals better comedy writers...
2024-10-0132 minQuality Time With MoreSteamRevolutionizing Process Improvement with the Power of Generative AIExplore Generative AI and its impact on process improvement! On August 13, 2024, Lean Six Sigma Master Black Belt Ken Robinette delivered a presentation to the ASQ Columbus Section titled "Revolutionizing Process Improvement with the Power of Generative AI and Large Language Models." In this episode of Quality Time With MoreSteam, host Dan Swartwout brings you some highlights from Ken's presentation. Whether you're a seasoned practitioner or new to the field of operational excellence, this episode offers a fascinating (and fun!) glimpse into the future of continuous improvement. In this episode, you will hear about: 0:55...
2024-09-1723 minQuality Time With MoreSteamFocus On People With Maria FryIn this episode of Quality Time With MoreSteam, Lean Six Sigma Maser Black Belt Maria Fry joins the podcast to discuss all things Mast Black Belt. Maybe you're curious about what a Lean Six Sigma Master Black Belt does. Maybe you're interested in earning your Master Black Belt. Maria talks about all this and more. As both a teacher and consultant, Maria performs at the highest levels of continuous improvement and operational excellence. In her conversation with Dan, Maria shares both her experiences and advice. Topics include communicating with stakeholders, mentoring other continuous improvement professionals, and stealth Sigma. (Yes...
2024-09-0335 minQuality Time With MoreSteamFinding Your North Star Metric with Karina DubéHave you ever had Tikka Masala Ice Cream? Karina Dubé has. In fact, she made it! Whether it's ice cream or continuous improvement, Karina understands the importance of experimentation. As Director of Product - EngineRoom® for MoreSteam, Karina also understands the importance of statistics in continuous improvement. "You have measurements that you want to make and metrics you want to hit," Karina noted. In this episode, Karina and Dan talk about ice cream, statistics, and how quality professionals use EngineRoom to make things better. "I love hearing feedback from any types of users, positive or negative," Karina said. "I li...
2024-08-2034 minQuality Time With MoreSteamEpisode 10: Omar Mora Hates Waste"If you don't hate waste, why are you here?" That's how Omar Mora views continuous improvement. "You hate the waste," Omar said. "It has to be that kind of feeling." Omar Mora is an industrial engineer, a certified Six Sigma Black Belt, and the founder of Blackberry & Cross. As the business development manager for Costa Rica-based Blackberry & Cross, Omar specializes in working with companies in Central America to build their operational excellence infrastructures. On this episode of Quality Time with Moresteam, Omar and Dan talk about some of Omar's first continuous improvement projects, building F1 pit crew efficiency, and...
2024-08-0633 minQuality Time With MoreSteamEpisode 9: Gemba Walking with Emmanuel AouadLean Six Sigma helps people solve problems. Lean Six Sigma makes things work better. But did you know that Lean Six Sigma can also inspire great art? Emmanuel Aouad makes fun, upbeat music about continuous improvement, with hit songs like 8 Wastes, 5 S, and Gemba Walk. (We play Gemba Walk during this episode!) In this episode, Emmanuel joins the podcast to talk about music, critical to quality characteristics and voice of the customer, and using AI for process improvement. Emmanuel will be speaking at MoreSteam's Best Practices in Operational Excellence Confernce, which takes place September 18-20, 2024. The week before that...
2024-07-2330 minQuality Time With MoreSteamEpisode 8: Tailgating And Problem Solving With Ken RobinetteHave you ever been to a tailgate party hosted by a Lean Six Sigma Master Black Belt? In this episode, Ken Robinette talks about the leanest tailgate party on the banks of the Olentangy. Ken is a Lean Six Sigma Master Black Belt, a former high school quarterback, and the Vice President for Business Development at MoreSteam. It's not just tailgating in this episode. Ken and Dan also talk about leadership, coaching, and seeking out the influencers within an organization. Fire up the grill! Grab a drink! And enjoy some Quality Time with MoreSteam. In t...
2024-07-0930 minQuality Time With MoreSteamEpisode 7: Alan Goodman's Many Championship Seasons (Part 2)Once again, the timing is perfect for the latest Quality Time with MoreSteam. On this episode, Alan Goodman joins the podcast. Alan is the Instructional Chair for Quality Engineering & Technology at Milwaukee Area Technical College. He is also a Lean Six Sigma Black Belt, a consultant and public speaker, and an award-winning baker. What makes Alan one of the most fascinating people in the Lean space? In this episode, Alan and Dan talk about Alan's introduction to Lean, using Lean in businesses of all sizes, including small businesses, and Alan's work teaching Lean principles to children. In t...
2024-06-2528 minQuality Time With MoreSteamEpisode 6: Alan Goodman's Many Championship Seasons (Part 1)The timing is perfect for the latest Quality Time with MoreSteam. On this episode, Alan Goodman joins the podcast. Alan is the Instructional Chair for Quality Engineering & Technology at Milwaukee Area Technical College. He is also a Lean Six Sigma Black Belt, a consultant and public speaker, and an award-winning baker. What makes Alan one of the most fascinating people in the Lean space? In this episode, you will learn about Alan's connection to two of the most iconic movies of all time, Alan's role in a world championship season for the Milwaukee Bucks, and what started Alan on...
2024-06-1134 minQuality Time With MoreSteamEpisode 5: You Don't Have To Be Born Curious With Shawn WashburnGet more curious and creative! Manufacturing engineer and podcaster Shawn Washburn joins Dan on this episode of Quality Time with MoreSteam. In the "About" section of his LinkedIn profile, Shawn describes himself like this: "A manufacturing engineer with over 25 years experience in manufacturing, from product to design to manufacturing improvements. Well versed in Lean Manufacturing concepts and looking for ways to eliminate waste in all of its forms. Excellent communicator who strives to connect and communicate in visual and effective ways. Excellent problem-solver, utilizing root cause analysis skills and leveraging knowledge of the team involved." Shawn and Dan talk...
2024-05-2837 minQuality Time With MoreSteamEpisode 4: Make It a Blockbuster Podcast with Alan Payne (Part 2)WOW, what a difference! In this episode, Alan Payne joins the show to talk about the rise and fall of Blockbuster Video. Alan was one of the most successful franchisees in Blockbuster history. He literally wrote the book on Blockbuster -- Built to Fail: The Inside Story of Blockbuster's Inevitable Bust, which was released in 2021. Alan and Dan discuss the history of the video business, inventory management, new releases versus older movies, and other aspects of the Blockbuster story. Throughout the conversation, you will recognize many concepts and principles from the world of process improvement and operational excellence. And...
2024-05-1428 minQuality Time With MoreSteamEpisode 3: Make It a Blockbuster Podcast with Alan Payne (Part 1)WOW, what a difference! In this episode, Alan Payne joins the show to talk about the rise and fall of Blockbuster Video. Alan was one of the most successful franchisees in Blockbuster history. He literally wrote the book on Blockbuster -- Built to Fail: The Inside Story of Blockbuster's Inevitable Bust, which was released in 2021. Alan and Dan discuss the history of the video business, inventory management, new releases versus older movies, and other aspects of the Blockbuster story. Throughout the conversation, you will recognize many concepts and principles from the world of process improvement and operational excellence. And...
2024-04-3033 minQuality Time With MoreSteamEpisode 2: Force of Nature with Rich "Raz" RazgaitisBecome a force of nature! In this episode, Rich "Raz" Razgaitis joins the show. Raz is the co-founder and CEO of FloWater. On multiple occasions, Inc. Magazine has recognized FloWater as one of the fastest growing private companies in the United States. In addition to FloWater, Raz has guided multiple startups companies to rapid growth. Raz and Dan talk about the keys to growing a business, Raz's thoughts on leading a team, and the work required to be a successful entrepreneuer. In this episode you'll hear about: 4:00 - About FloWater 6:16 - W...
2024-04-1641 minQuality Time With MoreSteamEpisode 1: Making Work Visual with Peg PenningtonImprove your processes by making work visual!! In this episode, Peg Pennington joins the show. Peg is the president of MoreSteam and a member of the board of directors of the Lean Enterprise Institute. Before joining MoreSteam, Peg was the Executive Director of the Center for Operational Excellence at The Ohio State University. Peg and Dan talk about root cause analysis, Peg's background before joining MoreSteam, and the learning that happens outside of your comfort zone. Time Stamps 1:08 - Making work visual 4:25 - Root cause analysis 8:14 - Peg's time a...
2024-04-0229 minQuality Time With MoreSteamTrailerEpisode 1 of Quality Time with MoreSteam arrives Tuesday, April 2. After that, look for new episodes every other Tuesday at moresteam.com.
2024-03-1905 min
Admins of TomorrowThe Future of Salesforce: Admins Defining SuccessJoin us on an expedition through the Salesforce ecosystem with Jon Siegel, the financial analyst turned Vice President at Auxano Technology Consultants. His journey is an inspiration for admins with a passion and drive for growing in the ecosystem. We have the pleasure of learning how new admins can find their early success with freelance work and talk about what the future of the admin role looks like.We unravel the art of productizing services and the proactive approach needed to thrive as a freelancer and discuss how to harness your technical prowess to meet client needs...
2024-01-1755 min
LeaderDialoguePragmatic Approaches Of Innovation In Healthcare With Dr. Jennifer StrahanJennifer Strahan will be joining the Leader Dialogue co-hosts on the Oct 17, 2022, podcast. The podcast topic is Innovation: Pragmatic Approaches to Innovation During Challenging Times. Some of you may already know Jennifer from the key insights she provided on this LeaderDialogue podcast during the height of the pandemic, including advice and guidance on how to best manage through that emerging crisis. Jennifer is considered a national industry thought leader and operational executive. She has extensive knowledge of healthcare strategy and operations gained by leading hundreds of organizations to successfully strategize priorities and achieve targeted results acr...
2022-10-2532 min
Innovación para MejorarSeis sigma: ¿en qué consiste?¿Qué es Seis Sigma?
Una definición traída a usted gracias a Blackberry&Cross, por medio de nuestro aliado MoreSteam.
Para más información: www.blackberrycross.com
2022-08-2105 minInnovación para MejorarF(x)= y en Seis SigmaConsidere los sistemas. Entonces ver los sistemas como F(X) = Y tiene más sentido. En LEAN Six Sigma esto es un concepto básico.
Gracias a nuestro aliado MoreSteam, como parte de los programas LEAN Six Sigma.
Más información en www.blackberrycross.com
2022-08-1806 minInnovación para MejorarUn par de ojos frescos pueden generar miles de dólares en gananciasGracias a MoreSteam, por este caso en donde aprendemos sobre cómo estudiantes de la Universidad Estatal de Ohio (OSO) ayudan a Habitat para la Humanidad-MIdOhio, a reducir pérdidas, ganar más, para ayudar más.
conozca el caso completo en:
www.moresteam.com/case-studies/hab…for-humanity.cfm
Blackberry&Cross es aliado de MoreSteam.
2022-07-3011 min
Innovación para MejorarDesign For Six Sigma, Champions, Yellow Belt, Podcasts 27 De Mayo, 2020 BBCross News UpdateMuchos clientes se unen hoy, o en próximos días a estas actividades:
1. LEAN Six Sigma Yellow Belt (e-learning + on-line en vivo)
2. LEAN Six Sigma Champion (e-learning ´+ on-line en vivo)
3. Taller: ¿Por qué mis datos no son Normales?
Además, anunciaremos próximamente:
- nuevo entrenamiento en DFSS (Design for Six Sigma), modadlidad e-learning con mentoría on-line
- nuevos podcasts sobre DFSS y estrategia en @bbcross
Esto y más en BBCross News Update del 27 de Mayo, 2020.
Traido a usted gracias a @Prezi...
2022-06-1403 minInnovación para MejorarGuía de un líder en Excelencia OperacionalEste podcast es traido a usted gracias a nuestra alianza con MoreSteam y aprenderá sobre las bases, consejos, herramientas que ayudan a los líderes en LEAN Six Sigma.
Dado originalmente en formato webcast, este programa presenta a Sandy Furterer, Vicepresidenta de Transformación de Procesos en Park National Bank.
Más en bit.ly/GuíaExcelenciaOperacional
2022-05-271h 01Innovación para MejorarE - Book Gratuito Para Industria De Alimentos, BBCross News Update 16 - Jun - 2020Un e-book gratuito ideal para la industria de alimentos, patrocinado por Minitab Inc.
Ver más en i4is.blackberrycross.com
Transferencia: NPI
Además, convierta su VSM en una simulación. Ideal para su proceso de transferencia de productos, usando simulación discreta sin complicarse. Gracias a @MoreSteam
Shared Service Centers: Niveles Sigma
Tenemos calculadoras de niveles sigma, para el cálculo de DPMO a Niveles Sigma. Ideal para las auditorías a transacciones.
Esto y más en BBCross New Update del 16 de junio, 2020.
Traíd...
2022-05-1707 minInnovación para MejorarSu VSM Simulado Entrenamiento LEAN Y Más 22 De Junio 2020 BBCross News UpdateUn VSM de estado futuro ahora es posible que sea más efectivo al usar técnicas de prototipado como lo es la simulación discreta.
En este BBCross News Update, descubra cómo lograr que sus Value Stream Map se convierta en simulaciones.
bit.ly/BBCrossnews22Junio
Una herramienta incluida en nuestros entrenamiento CLES y LEAN Methods Accelerator.
Esta edición de BBCross News Update es posible gracias a nuestro aliado Snagit de Techsmith.
También agradecemos a MoreSteam, nuestro aliado en tecnología e-learning para mejoramiento continuo.
¡...
2022-05-1205 minInnovación para MejorarRoot Cause Analysis Master Series Pronto - 10 De Julio 2020 BBCross News UpdateLa mejora continua no es un programa especial o un proyecto asignado a los "expertos" de mejora de procesos.
Todos participan.
Una cultura de resolución de problemas debe construirse sobre una infraestructura sólida, así como los organismos vivos dependen de un esqueleto para su forma y función.
Lean Six Sigma es 80% sobre los comportamientos y 20% sobre las herramientas.
El análisis de causa raíz (RCA), cuando se considera como una forma de pensar en lugar de una sola herramienta, representa la esencia del liderazgo Lean Six Sigma.
Un l...
2022-05-0407 minInnovación para MejorarCatapulta Virtual Para Aprender DoE En Épocas COVID - 19Trebuchet, fundibulo, similar a una catapulta: para quienes han participado de entrenamiento en DoE factorial (completo, fraccionado) quizás saben de esta actividad de aprendizaje conocida como diseño de experimentos con catapulta.
bit.ly/Catapulta-virtual-DoE
Excelente mecanismos pedagógico y de trabajo en equipo.
Pero, ¿cómo llevar esta experiencia al mundo virtual en tiempos de COVID-19?
Desde mucho antes del 2020, Moresteam (aliado de Blackberry y Cross) diseñó una trebuchet digital que le permite correr DoE de 7 factores.
En este vídeo le damos una introducción a esta exce...
2022-04-1306 minInnovación para MejorarCalculadora De Nivel Seis Sigma Online. Disponible En Blackberry&CrossLas mejores herramientas ayudan a los(as) mejores ejecutores(as).
Por esto, en Seis Sigma, cuando se necesita calcular un nivel Seis Sigma es necesario contar con una muy buena calculadora de niveles Sigma.
En este vídeo le mostramos la calculadora que se usa en los entrenamientos LEAN Six Sigma, gracias a MoreSteam.
bit.ly/Calculadora-Nivel-Six-Sigma
Para acceder a esta herramienta, conocer las condiciones, contáctenos.
www.blackberrycross.com
#BlackberryCross #Minitab #Sixsigma #Noticias #News #LEAN #RRHH #gerencia #ingeniería #ingeniero #NPI #Análisis #Datos #Estadística #Machi...
2022-04-0906 minInnovación para MejorarNivel Sigma Usando Promedio Y Desviación Estándar. Blackberry&CrossNivel Sigma usando datos continuos.
Generalmente, los(as) especialistas en LEAN Six Sigma realizan cálculos de niveles Sigma sobre la base de PPM o DPMO.
¿Qué sucede cuando el proceso bajo estudio tiene como variable clave (KPOV) una variable continua?
En este caso es conveniente calcular el nivel Sigma usando el promedio y la desviación estándar.
En este vídeo, en donde usamos la calculadora de nivel Sigma de MoreSteam, podrá ver un ejemplo.
bit.ly/Nivel-Sigma
Más información en www.blackberrycross.com
2022-04-0906 minInnovación para MejorarSMED- Kaizen Quick Changeover: una introducciónComo la producción "esbelta", LEAN, depende de lotes pequeños, los lotes pequeños dependen de cambios rápidos. Si las configuraciones o los cambios son prolongados, es matemáticamente imposible ejecutar lotes pequeños de piezas con un inventario bajo porque se deben mantener grandes inventarios en proceso para alimentar la producción durante los cambios.
Descubra más sobre SMED o Kaizen Quickover, gracias a Blackberry&Cross y MoreSteam, aliados en mejoramiento continuo.
2022-04-0910 minInnovación para MejorarFMEA: muchos tipos y más que el DFMEAAnálisis de modos y efectos de falla (FMEA)
El análisis de modos y efectos de falla (FMEA) es un modelo que se utiliza para priorizar los defectos potenciales en función de su gravedad, frecuencia esperada y probabilidad de detección.
Un FMEA se puede realizar en un diseño (DFMEA) o proceso (PFMEA), y se utiliza para impulsar acciones para mejorar el diseño o la solidez del proceso.
También existe la versión SFMEA, específica del uso de FMEA a industria de software.
Puede informarse más en:
2022-04-0106 minInnovación para MejorarGemba Walks Parte 1: ¿Qué es el Gemba y el Gemba Walk?Gemba es un término japonés que se refiere al lugar donde se realiza el trabajo real o se crea valor. En el campo de la fabricación, esto podría ser el lugar de trabajo o el piso de la fábrica donde se desarrolla y fabrica el producto. En el campo del servicio, Gemba es el lugar donde se brinda el servicio; podría ser el espacio minorista donde el personal de ventas realiza la venta real o el punto de contacto con un cliente en un centro de llamadas. La teoría de los procesos ajustad...
2022-03-1209 min
Innovación para MejorarPruebas, retoques y prototipos virtualesPruebas, retoques y prototipos virtuales.
Un podcast sobre el artículo original publicado por MoreSteam.
Intentar reparar o mejorar algo de una manera casual o inconexa, a menudo sin ningún efecto útil.
Las innovaciones de la industria automotriz muestran las posibilidades del modelado de procesos.
Más en i4is.blackberrycross.com
2022-03-0608 min
BBCross PodcastingFMEA: muchos tipos y más que el DFMEAAnálisis de modos y efectos de falla (FMEA)
El análisis de modos y efectos de falla (FMEA) es un modelo que se utiliza para priorizar los defectos potenciales en función de su gravedad, frecuencia esperada y probabilidad de detección.
Un FMEA se puede realizar en un diseño (DFMEA) o proceso (PFMEA), y se utiliza para impulsar acciones para mejorar el diseño o la solidez del proceso.
También existe la versión SFMEA, específica del uso de FMEA a industria de software.
Puede informarse más en:
2021-08-0806 minBBCross Podcasting¿Qué es Gemba y Gemba Walks? Parte 1Gemba es un término japonés que se refiere al lugar donde se realiza el trabajo real o se crea valor. En el campo de la fabricación, esto podría ser el lugar de trabajo o el piso de la fábrica donde se desarrolla y fabrica el producto. En el campo del servicio, Gemba es el lugar donde se brinda el servicio; podría ser el espacio minorista donde el personal de ventas realiza la venta real o el punto de contacto con un cliente en un centro de llamadas. La teoría de los procesos ajustad...
2021-07-2308 min
Negotiate Real ChangeBuilding a Culture That Promotes Confidence with Ellen MilnesIn this episode, Ellen Milnes, Director of Marketing at MoreSteam, teaches us how to use team tools to better promote confidence and collaboration.Request a Custom Workshop For Your CompanyGet Free Access to Over 15 Negotiation GuidesMoreSteam.comConnect with EllenConnect with Maria
2021-05-1751 min