Shows
NARPM RadioFrom “Wild West” to Scalable Systems: Bringing Multifamily Discipline to SFRApril 29, 2026
In this episode of the NARPM podcast, host Pete Neubig sits down with Dan French, CEO of Northpoint Asset Management, to explore how institutional-grade systems from multifamily are reshaping the “wild west” of single-family rentals. They dive into scaling operations, leveraging AI for efficiency, and what it really takes to bring structure, profitability and long-term growth to modern property management businesses.
2026-04-2938 minNARPM RadioBridging the Gap: Mastering Property Manager and Maintenance Vendor PartnershipsApril 22, 2026
In this week’s NARPM podcast, host Pete Neubig talks with Patrick Jacobs, the CEO of Shamrock Property Maintenance. Leveraging over 20 years of experience in the field, Jacobs shares real-world insights on moving away from unreliable "chucks in a truck" by implementing clear rules of engagement and formal vendor agreements. The discussion highlights how property managers can improve efficiency through standardized onboarding, open lines of communication, and the use of centralized maintenance portals like Property Meld or AppFolio to streamline workflows.
2026-04-2234 minNARPM RadioBDMs, Growth, and Reality: What Property Managers Get WrongApril 15, 2026
In this week’s NARPM® podcast, host Pete Neubig talks with Jennifer Merritt, RentScale Partner and Chief Operating Officer - Integrator, who breaks down when — and how — to hire a business development manager. From readiness and lead flow to compensation, systems and common mistakes, Jennifer shares a practical framework to help property managers build a BDM role that actually drives growth.
2026-04-1535 minNARPM RadioBeyond Management: How Entrepreneurs Become Investors in the Businesses Around ThemApril 8, 2026
In this week’s NARPM® podcast, host Pete Neubig talks with Peter McKenzie, founder of Rincon Property Management, about how property managers can grow beyond their own companies by investing in and partnering with others. Peter shares how mentorship evolved into strategic partnerships and outlines what it takes to do this successfully, from having a strong business foundation to structuring deals, aligning expectations and managing risk.
2026-04-0846 minNARPM RadioThe Why and When to Hire a HandymanApril 1, 2026
In this episode, host Pete Neubig talks with Robert Dell’Osso, RMP®, President/Principal Property Manager of MasterKey Property Management and NARPM® Governmental Affairs Committee Chair, who spills the beans on NARPM Day on the Hill and explains why he decided to hire a handyman and spin off a separate maintenance company.
2026-04-0144 minNARPM RadioMistakes I Made Implementing AIMarch 25, 2026
In this week’s NARPM podcast episode, host Pete Neubig talks with Inaas Arabi, Chief Operating Officer at Block & Associates Realty,, about a failed AI implementation attempt and what he learned. Be a wise man and learn from others' mistakes. Inaas outlines the steps you need to take for a successful AI implementation.
2026-03-2539 minNARPM RadioSeller Financing and the Boomer Seller: Why Taxes Make It a Win-WinMarch 11, 2026
In this week’s NARPM podcast episode, host Pete Neubig talks with acquisition strategist Stacey Salyer about how to grow a property management business through strategic acquisition, not the "door-by-door grind." Salyer, founder of Salyer's Built to Acquire™, dispels common myths, shares strategic ways to acquire a business without millions of dollars, and explains why "boomer sellers" often prefer seller financing due to the tax benefits, creating a "win-win" for both parties. She also breaks down the critical mindset and steps required to move past analysis paralysis and successfully close a deal.
2026-03-1133 minNARPM RadioFrom Operator to Owner: Building a PM Business That Runs Without YouMarch 4, 2026
In this week’s NARPM Radio podcast, host Pete Neubig talks with Mark Brower about what it really takes to step out of the day-to-day and lead as an owner. From hiring high-level talent to developing a clear vision, Mark breaks down the leadership and mindset shifts required to build a scalable, sustainable property management company.
2026-03-0441 minNARPM RadioHiring Your First BDM and Building Referral Relationships to Unlock GrowthFeb. 18, 2026
In this week’s NARPM podcast episode, host Pete Neubig interviews Trent Bray, who trains Business Development Managers (BDMs) for Property Management Inc. (PMI) franchise partners on the sales process. Bray advises new owners to wait until they are near the break-even point to hire their first BDM, arguing they should first understand the sales process themselves. He emphasizes that property management is a relationship-driven, referral-based business and prefers hiring a salesperson over a marketer to build these networks. Bray suggests BDMs build relationships with real estate agents using platforms like LinkedIn to warm up the co...
2026-02-1842 minNARPM RadioWhy Most Property Managers Don’t Build Wealth - and How to Fix ItFeb. 11, 2026
In this week’s NARPM podcast episode, Pete Neubig interviews Justin Anderson, founder and CEO of RentSmart, licensed broker and author of "Funny Money: Building Wealth in a System Rigged to Keep You Broke." Anderson argues that property managers are uniquely positioned to build wealth but often miss the opportunity and should aim to become investment advisors for their clients, suggesting that owning investment properties is key to becoming a better advisor. He claims that housing is cheaper now than it has ever been when measuring value by gold, and explains the four phases of the ma...
2026-02-1136 minNARPM RadioInside the Policy Shift: NARPM on Trump’s SFR Executive Order and HUDFeb. 4, 2026
In this urgent NARPM podcast episode, host Pete Neubig sits down with NARPM Government Affairs Director Tyler Craddock and national property management counsel, Monica Gilroy, Esq., to break down President Trump’s new executive order targeting institutional single-family rental purchases and a recent HUD directive impacting assisted housing. They explain what’s actually in these policies, what’s still undefined and what third-party property managers need to watch closely as guidance continues to unfold.
2026-02-0435 minNARPM RadioDisrupting the Industry: Inside DoorLoop's Next-Gen Property Management RevolutionJan. 28, 2026
NARPM podcast host Pete Neubig interviews Ori Tamuz, CEO and Co-Founder of DoorLoop, an all-in-one property management software. Tamuz, a serial entrepreneur who came out of early retirement, explains how he decided to disrupt the property management industry by building a comprehensive platform that specifically addresses the complex accounting needs of property owners. Tamuz details how DoorLoop is investing heavily in technology and AI, particularly Large Language Models (LLMs), to automate workflows, resolve tenant requests, and build a "next generation property management software". The discussion also covers the platform's open API and the belief that AI...
2026-01-2830 minNARPM RadioNARPM 2.0 - How it benefits youJan. 21, 2026
In this podcast, host Pete Neubig interviews 2026 NARPM National President DD Garzón to discuss the major changes at NARPM. NARPM 2.0 is tackling challenges the organization has had for years. Exciting times for Members! There are more benefits of being a Member than ever before.
2026-01-2141 minNARPM RadioFrom High School Duplex to a $30M+ PortfolioDec. 3, 2025
In this episode of the NARPM Radio podcast, host Pete Neubig sits down with real estate investor and developer Andrew Yates, who began his journey at just 18 years old and has since built a $30M+ portfolio spanning 142 multifamily units. Andrew shares how he went from rehabbing his first duplex in high school to flipping foreclosures, mastering the BRRRR method before it had a name, and ultimately developing the 92-unit Liberty Ridge luxury community. He breaks down his path from single-family deals to large-scale multifamily, why he prefers bigger assets and the lessons learned from managing different...
2025-12-0327 min
Property Management Frame BreakersEp 74 | NARPM 2.0 Will Make You Money w/ DD GarzonWhat if the era of "empty promises" from your national association is finally over? For years, property managers have asked for one thing: results. But what if the organization you're a part of was about to become your single greatest lead source?In this landmark episode, host Pablo Gonzalez gets a first-look, behind-the-scenes preview of NARPM 2.0—a radical new playbook revealed by the one person spearheading the change: President-Elect DD GarzonThis is a shift from volunteer-mode intentions to professionally led execution designed to drive real inbound for members. Think national awareness, data th...
2025-10-1549 minNARPM RadioFrom Overwhelm to Ownership: Strategies to Make Property Management Work for YouAug. 27, 2025
In this episode, Preston Walls joins host Pete Neubig to share how property managers can move beyond the day-to-day overwhelm and start building true wealth through ownership. Preston breaks down the systems and strategies that reduce stress, improve team performance and create more profitable, scalable businesses. From rethinking growth beyond just door count to structuring operations for sustainability, this conversation offers practical takeaways for NARPM Members who want to make property management easier and far more rewarding.
2025-08-2746 minNARPM RadioBDM Success in Property Management: Incentives, Accountability, and Client RelationshipsJuly 2, 2025
In this episode, Jake Brooks and host Pete Neubig dive into practical strategies for business development managers (BDMs) in property management. From designing effective incentive plans and maintaining accountability to nurturing client relationships and protecting portfolios, discover how to build lasting success in a competitive market. Whether you’re ramping up or refining your approach, this conversation offers valuable insights to help you grow and retain your business.
2025-07-0243 minNARPM RadioFrom Collections to Connections: The Rent Recovery RevolutionJune 25, 2025
In this lively and insightful episode, host Pete Neubig chats with father-son duo Robert and Tony Locke, the powerhouses behind Rent Recovery. They share how they built a specialized debt collection business tailored to property managers, revealing what makes their approach uniquely effective in the industry. From the early days of experimentation to scaling up with 42 clients post-Broker/Owner, the Lockes dive into topics like structuring partnerships, staying active after 35+ years in business, and how NARPM shaped their journey.
2025-06-2549 minNARPM RadioBalancing Risk and Control: Financial Strategies for Property ManagersJune 18. 2025
In this insightful episode, host Pete Neubig sits down with Mohamed Hussein, CEO of Balanced Asset Solutions, to explore essential financial and operational strategies for property managers. They dive deep into preventing overdrafts in owner portfolios, managing large expenses, the risks and rewards of internal controls like positive pay, and practical tips to avoid costly errors. Mohamed shares his unique perspective, blending accounting expertise with real-world sales experience, and discusses the challenges of scaling a bootstrapped property management accounting business.
2025-06-1852 minNARPM RadioHOA vs. SFR: Profit Margins, Growth Tactics, and Hiring A-PlayersJune 11, 2025
In this episode, host Pete Neubig sits down with Peter Greeves, CEO and co-founder of EJF Real Estate Services, to explore the nuances of running a successful HOA management company. Peter shares how his firm grew from a downtown D.C. startup to a major player managing 300 HOAs and over 900 single-family units. They cover the slower adoption curve in the HOA space, strategies for gaining referrals from attorneys and vendors, the role of technology and virtual assistants, and how to break into the HOA market with smaller communities. Peter also compares profit margins between HOA and...
2025-06-1148 minNARPM RadioFrom Gamification to Growth: Culture-Driven Leadership at ScaleJune 4 2025
In this episode, host Pete Neubig sits down with Matthew Whitaker, CEO of Evernest, to explore the driving forces behind one of the fastest-growing property management companies in the U.S. Matthew shares how casting a long-term vision, like Evernest’s ambitious goal to manage 250,000 homes by 2030, guides every business decision. He discusses how EOS (Traction), hiring for culture, and investing in leadership development have shaped their path to scale. From gamifying staff incentives to refining their acquisition strategy, Matthew offers real-world insights for founders looking to build a company that lasts.
2025-06-0445 minNARPM RadioMarketing Without Metrics Is a Waste: Building a Data-Driven PM CompanyMay 28, 2025
In this episode, host Pete Neubig sits down with marketing strategist Kevin Davidson to unpack the real-world tactics that helped Empire Industries grow through disciplined marketing and sales operations. Kevin shares how he engineered lead tracking systems, built comprehensive reporting tools, and aligned marketing spend with measurable ROI. From defining true lead sources to setting up CRM and accounting integrations, Kevin reveals how data-driven decisions shaped their success. For new property managers, he offers clear, budget-friendly strategies to build authority, generate leads, and stand out in a crowded market — without wasting time or money.
2025-05-2853 minNARPM RadioBreaking the Mold: Building Teams with Purposeful HiringMay 21, 2025
In this episode, host Pete Neubig sits down with Mark Murphy, Leadership IQ's founder, to explore the critical role of culture in hiring and team building. They discuss the importance of defining core values, crafting impactful job descriptions, and avoiding the common traps that repel top talent. Discover how purposeful hiring can transform your team's performance and create a lasting competitive edge.
2025-05-2152 minNARPM RadioLeading a Global Team: How Second Nature Built a 300+ Person CompanyMay 14, 2025
Join host Pete Neubig as he talks with Thad Tarkington, CEO and Co-Founder of Second Nature, about the challenges and insights of building and leading a global team. Thad shares his journey from lifeguard to tech entrepreneur, the critical role of alignment and communication in scaling a business, and his company's strategies to reinforce core values across a 300+ person organization. Whether you're an early-stage founder or a seasoned executive, this episode is packed with practical advice on culture, leadership, and growth.
2025-05-1449 min
Property Management Frame BreakersEp 29 | How We Got That Room at NARPM Broker/Owner (Behind the Scenes)Join host Pablo Gonzalez on the Property Management Frame Breakers podcast as he unveils the backstory and strategic approach that led to a remarkable achievement at the NARPM Broker/Owner event. Discover how strategic community building, content co-creation, and genuine relationship-building drove massive success and brand trust for Vendoroo. Learn about Pablo's decade-long journey of leveraging community value, the impact of AI advocacy, and the transformative results of their innovative marketing tactics in the property management industry.🌟 Stay Connected with Us: 🎙️ Follow Pablo Gonzalez on LinkedIn💼 Follow Vendoroo on LinkedIn
2025-05-1023 minNARPM RadioBalancing Boutique Service and Scalability in Property ManagementMay 7, 2025
In this episode, host Pete Neubig sits down with 2025 NARPM® Treasurer Angela Holman, MPM® RMP®, owner of Premier Property Management in Grand Junction, Colorado. Angela shares her intentional approach to running a boutique-style property management company, emphasizing personalized customer service, local knowledge, and staying true to her business values. She discusses why she still meets tenants in person, how she handles owner relationships, and the importance of not chasing trends when building your company. Angela also opens up about her thoughts on exit strategies, her love of baking, and what keeps her grounded in a people-first min...
2025-05-0747 min
Coffee with Jon - Think Big. Get Unstuck. Grow Your BusinessJon Dwoskin Featured on NARPM PodcastThe Power of Org Charts, Hiring Right, and Cutting Useless Meetings Jon recently joined the NARPM podcast with Pete Neubig to talk about how business leaders can shift from being reactive to operating with structure and intention. They explored practical strategies for designing org charts that support growth, identifying which tasks truly drive results, and making smart, forward-thinking hires. If you’re looking to move from overwhelmed to structured and strategic, this episode is a great place to start.
2025-05-0139 minNARPM RadioBusiness Coaches, Marketing Myths, and Maintenance Models: A PM ShowdownApril 30, 2025
In this spirited roundtable-style episode, host Pete Neubig and Todd Ortscheid dive deep into some of the most controversial topics in property management. They debate whether maintenance should be upcharged or absorbed as a marketing cost, dissect the real value (and risks) of hiring a business coach, and break down how marketing roles—both local and remote—can make or break a PM business. With candid takes on fairness, profitability, and specialization, this episode is a must-listen for anyone looking to refine their operations and boost their bottom line.
2025-04-3047 minNARPM RadioWhy Reviews Matter, Org Charts Work, and Turtles Rule: A PM Chat with Amy HansonApril 23, 2025
In this episode, Pete Neubig sits down with 2025 NARPM® President Amy Hanson, MPM® RMP®, Vice President of Property Management for Berkshire Hathaway HomeServices PenFed Realty Texas, to discuss the mindset and systems that helped her grow from burnout to balance. Amy shares how hiring a director of operations and remote assistants changed everything, why she answers every Google review herself, and the importance of letting go of emotional reactions in business. You’ll also hear her take on business development, property stabilization, and her love for turtles (yes, really). With 20 years in the industry, Amy’s advice...
2025-04-2351 minNARPM Radio𝗖𝘂𝗹𝘁𝘂𝗿𝗲, 𝗜𝗺𝗽𝗮𝗰𝘁, 𝗮𝗻𝗱 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻: 𝗧𝗵𝗲 𝗕𝗹𝗮𝗻𝗸𝗲𝘁 𝗛𝗼𝗺𝗲𝘀 𝗝𝗼𝘂𝗿𝗻𝗲𝘆April 16, 2025
In this episode, host Pete Neubig sits down with 𝗟𝗶𝗼𝗿 𝗔𝗯𝗿𝗮𝗺𝗼𝘃𝗶𝗰𝗵, 𝗖𝗼-𝗙𝗼𝘂𝗻𝗱𝗲𝗿 𝗮𝗻𝗱 𝗖𝗘𝗢 𝗼𝗳 𝗕𝗹𝗮𝗻𝗸𝗲𝘁 𝗛𝗼𝗺𝗲𝘀, to explore his remarkable journey from an elite Israeli military unit to building a mission-driven prop-tech company. Lior shares the origins of Blanket Homes, how it's solving real problems in property and asset management, and the lessons learned from scaling a remote and international team. He also opens up about his early missteps (including being fired from his first job after one day), his nonprofit work renovating homes for Holocaust survivors, and how he balances purpose with performance.
2025-04-1654 minNARPM RadioThe Power of Org Charts, Hiring Right, and Cutting Useless MeetingsApril 9, 2025
In this episode, Jon Dwoskin joins host Pete Neubig to break down the power of organizational charts, hiring the right people and eliminating time-wasting meetings. Learn how to structure your business for growth, streamline decision-making and build a team that drives success. Tune in for actionable insights from an experienced business coach!
2025-04-0951 minNARPM RadioProven Strategies for Unlocking Consistent Growth in Property ManagementApril 2, 2025
Sustained growth in property management doesn’t have to rely on expensive lead generation. In this episode, Brian Hughes shares practical strategies for consistently growing your business, including the power of dedicating just one hour a week to business development. He also discusses how leveraging virtual assistants can streamline operations and improve efficiency. Tune in for expert insights that will help you build a scalable and successful property management business.
2025-04-0248 minNARPM RadioPushing Limits From Ultra Runs to Property ManagementMarch 26, 2025
What do ultra-endurance running and property management have in common? In this episode, Tony Cline sits with host Pete Neubig to share how the discipline, resilience, and mindset needed for extreme physical challenges translate directly into building a successful property management business. From overcoming obstacles to staying consistent in the face of adversity, Tony dives into the lessons that help him—and can help you—push past limits in both life and business.
2025-03-2655 minNARPM RadioHow to Built a 700-Unit Portfolio with a Six-Person TeamMarch 19, 2025
Host Pete Neubig sits down with Gary Wilson to uncover how he built a 700-unit real estate portfolio with just a six-person team. Gary shares the strategies, systems, and mindset shifts that made it possible—plus insights on efficiency, automation, and smart investing for sustainable growth.
2025-03-1951 minNARPM RadioTenant Turner CEO on AI, Hiring Challenges, and the Future of Property ManagementMarch 12, 2025
Tenant Turner CEO James Barrett joins Pete Neubig to discuss the impact of AI and automation on property management, from fraud prevention to customer support. He shares insights on scaling with technology, the challenges of hiring great talent, and what the future holds for AI-driven innovations in the industry.
2025-03-1248 minNARPM RadioMastering Wealth in Property Management: Mindset Shifts and Business AccelerationMarch 5, 2025
In this episode, host Pete Neubig sits down with Shawn Johnson to discuss the mindset shifts and strategies that can accelerate success in property management. From pricing strategies to wealth-building principles, Shawn shares insights on how small operators can maximize profitability, break free from scarcity thinking, and scale their businesses effectively. Tune in to learn how to shift your perspective and leverage your property management company for long-term financial growth.
2025-03-0551 minNARPM RadioFrom Property Manager to Tech Leader: Randall Henderson on AI, Open APIs & Building a Winning TeamFeb. 26, 2025
In this episode, host Pete Neubig sits down with Randall Henderson, Rentvine's COO, to discuss how the company is transforming property management technology through open APIs, AI and a people-first approach. Randall shares insights on Rentvine’s $74 million investment, the importance of hiring for attitude, and how innovation is reshaping the industry. Tune in to learn how property managers can leverage cutting-edge tech while building a strong, success-driven team.
2025-02-2645 minNARPM RadioThe Process-Driven Property Manager: How Systems Unlock GrowthFeb. 19, 2025
Struggling with operational chaos in your property management business? In this episode, host Pete Neubig sits down with Ben Serven, CEO of Black Sheep Global, to discuss the power of process-driven management. From documenting workflows to implementing automation the right way, Ben shares insights on how systems can streamline operations, reduce stress, and fuel business growth. Whether you're managing six doors or six hundred, this conversation will help you build a scalable, efficient company.
2025-02-1950 minNARPM RadioGrowth vs. Profitability: Lessons from a 30-Year Property Management VeteranFeb. 12, 2025
Is bigger always better? In this episode, Pete Neubig sits down with Bart Sturzl, a 30-year property management veteran and 2016 NARPM Past Pesident, to discuss why he intentionally keeps his company at 300 doors — and why that decision has led to higher profits and less stress. They dive into the trade-offs of growth, the importance of vision, and how to build a business that supports your ideal lifestyle. Whether you're aiming for rapid expansion or a steady, profitable operation, this episode offers valuable insights on finding the right path for your property management business.
2025-02-1247 minNARPM RadioLessons in Leadership: Building a Stronger Property Management BusinessFeb. 5, 2025
Discover the keys to success in property management with host Pete Neubig and 2018 NARPM Past President Brian Birdy, MPM RMP, as they explore effective leadership strategies, the power of ownership in teams and actionable approaches to overcoming industry challenges like rising vacancy rates. Learn how to empower your team, set bold goals, and build a resilient business. Brian is the CEO of PMI Birdy Properties, CRMC.
2025-02-0554 minNARPM RadioFrom Social Work to Property Management: Tracy Streich’s Journey of LeadershipJan. 29, 2025
In this episode, join host Pete Neubig as he interviews Tracy Streich, MPM RMP, Broker/Owner of Renters Place and NARPM Volunteer of the Year, to uncover game-changing strategies for property managers. From leveraging master insurance policies to the effective use of virtual assistants through VPM Solutions, Tracy shares insights on optimizing operations. Hear about his unique journey from social work to property management, the importance of NARPM connections, and leadership advice for newcomers.
2025-01-2952 minNARPM RadioCutting Costs and Vacancy: Turning Operations into ProfitJan. 22, 2025
In this newest NARPM Radio podcast, host Pete Neubig and ProfitCoach CEO Bradley Johnson discuss how ProfitCoach’s PM Operation Standards can improve property management profitability. They cover key metrics like days without revenue, owner screening best practices, and tying operational improvements to financial performance.
2025-01-2247 minNARPM RadioFrom Expert to Trusted Brand: Authority Marketing for Property ManagersJan. 15, 2025
In this episode, host Pete Neubig welcomes marketing expert Jerome Lewis, “Mr. Implementation,” to share strategies for scaling property management businesses. They discuss building authority through content marketing, the importance of follow-up systems, and tips for building trust through public speaking and networking. Packed with actionable insights to help property managers and real estate pros grow their businesses.
2025-01-1553 minNARPM RadioMarketing Smarter, Not Harder: Low-Cost Strategies for Property Management SuccessJan. 8, 2025
In this episode, Mark Ainley, co-host of the Straight Up Chicago Investor Podcast, shares insights into podcasting, marketing, and leveraging real estate knowledge. The discussion covers using podcasts as a marketing tool, integrating social media and SEO, and the importance of authenticity in branding. Mark highlights the evolution of his podcast, the value of retaining control over marketing to reflect true personality and culture, and offers advice on starting a property management business on a low budget.
2025-01-0847 minNARPM RadioBuilding Bridges: Property Managers and Investors Working TogetherDec. 18, 2024
In this insightful episode, Pete Neubig interviews Ashley Kehr, co-host of the BiggerPockets Real Estate Rookie podcast and author of "The Real Estate Rookie: 90 Days to Your First Investment." Together, they explore how property managers can elevate their expertise by leveraging market data and developing strong systems. Ashley shares practical strategies for fostering relationships with investors, from participating in forums to attending meetups and conferences. Learn how to position your property management business as an invaluable partner for real estate investors by mastering systems, scaling processes, and offering unique value. This episode is packed with actionable...
2024-12-1851 minNARPM RadioMastering Short-Term Rentals: Insights on Systems, Scalability, and MindsetDec. 10, 2024
In this episode, Pete Neubig interviews Robert Gilstrap, MPM RMP, CEO of Suite Stays Altanta, LLC, about the unique challenges and opportunities in short-term rental management. They discuss essential systems for success, leveraging virtual assistants, and the importance of mindset when managing 24/7 operations. Robert also shares personal insights on the industry's future and practical advice for anyone entering the short-term rental space. Check it out!
2024-12-1051 minNARPM RadioScaling Smart: How to Grow a Property Management Business the Right WayDec. 3, 2024
Discover the key steps to scaling a property management business while maintaining exceptional service. Host Pete Neubig sits with Jay Hartley, a seasoned real estate broker and investor with over two decades of experience in rental property investments. Jay shares insights on building the right team, creating efficient processes, and leveraging education to support organic growth. Learn how to balance growth with quality to build a successful and sustainable operation.
2024-12-0453 minNARPM RadioFrom Chaos to Clarity: How Process and Automation Fuel Property Management GrowthNov. 20, 2024
In this episode, host Pete Neubig and Bryan Jenkins, co-founder of PM Business Implementers, discuss how to transform chaotic property management operations into consistent, scalable systems. Bryan shares steps to streamline processes, integrate automation, and reduce team stress, empowering property managers to handle growth with confidence. Perfect for those looking to boost efficiency and build a resilient business.
2024-11-2052 min2024-11-1907 minNARPM RadioInnovative Insurance Strategies: From Security Deposit Alternatives to Tenant Claims ManagementNov. 13, 2024
In this episode, host Pete Neubig and Jeff Doering, Partner and Principal in Renter's Insurance Solutions, explore game-changing insurance strategies for property managers, focusing on innovative alternatives to traditional security deposits. They discuss the benefits of security deposit alternatives, handling tenant claims, and streamlining the claims process for faster reimbursements. Jeff also shares insights on best practices for managing tenant liabilities and collections, making this episode a must-listen for property managers looking to enhance efficiency and boost their bottom line with effective insurance solutions.
2024-11-1354 minNARPM RadioStrategies for Growth and Effective Marketing in Property ManagementNov. 6, 2024
In this insightful episode, host Pete Neubig sits down with Stephen Fox, co-founder of Upkeep Media, to explore the dynamic landscape of property management and the critical strategies for growth. They delve into the importance of leveraging analytics to understand website traffic, optimize lead generation, and engage effectively with property owners. Stephen shares practical tips on utilizing remote teams for marketing functions, as well as the value of content creation to attract and retain clients. With a blend of expert advice and engaging discussion, this episode is a must-listen for anyone looking to enhance their property...
2024-11-0654 minNARPM RadioScaling Property Management: Building for the FutureOct. 30, 2024
In this episode, host Pete Neubig interviews Kobi Bensimon, founder and CEO of Showdigs. They discuss Kobi's journey from software engineering to property technology and how his platform helps real estate professionals manage showings. Kobi shares his insights on the future of property management, highlighting the importance of using technology to scale businesses, especially with virtual assistants. He also emphasizes building processes for the future, not just the present, and how Showdigs addresses the ongoing challenge of scamming in the industry.
2024-10-3052 minNARPM RadioNavigating DEI and Employment Law: What Every Employer Needs to KnowOct. 23, 2024
In this episode, host Pete Neubig sits down with attorney Aaron Holt, an employment law expert from Cozen O'Connor, to explore the complexities of hiring practices and employment law. They dive into the legal intricacies of Diversity, Equity, and Inclusion (DEI) initiatives after recent Supreme Court rulings, discussing how companies can balance compliance while fostering a diverse workplace. The conversation also covers the risks and rewards of using social media for hiring, offering practical tips on what to consider. Wrapping up with a lively lightning round, Aaron shares personal insights and advice for employers navigating today’s...
2024-10-2350 minNARPM RadioThe Power of Trust and Tech: Inside Citizen Home SolutionsOct. 16, 2024
In this episode, host Pete Neubig interviews Victor Cianci, COO of Citizen Home Solutions (CHS), about leadership, innovation and technology in property management. Victor shares how CHS builds trust, leverages data-driven processes and embraces digital transformation to improve customer experiences. He also touches on personal topics like his role as a middle child, his admiration for LeBron James and his love for quiet beach vacations. Tune in to learn about CHS's recent rebranding and how they continue to lead through change in the property management industry.
2024-10-1642 minNARPM RadioAdapting in Property Management: From Building Trust to Leading Through Economic DownturnsOct. 9, 2024
In this episode, host Pete Neubig sits with BiggerPockets podcaster David Greene, who shares his insights on navigating the property management landscape. He emphasizes the importance of building trust with clients and adapting leadership strategies during economic downturns. He discusses the significance of sales in property management, the challenges posed by changing market conditions, and the keys to maintaining productivity and morale within your team. Tune in for valuable tips on how to strengthen client relationships and thrive in a shifting market.The goal is for property managers to leave with actionable steps to create a...
2024-10-0951 minNARPM Radio𝗨𝗻𝗹𝗼𝗰𝗸𝗶𝗻𝗴 𝗦𝘂𝗰𝗰𝗲𝘀𝘀: 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀 𝗳𝗼𝗿 𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗕𝗗𝗠 𝗖𝗼𝗺𝗽𝗲𝗻𝘀𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗚𝗿𝗼𝘄𝘁𝗵Oct. 2, 2024
In this episode, host Pete Neubig sits down with Jeremy Pound, RentScale's CEO and a leading expert in business development for property managers. They dive deep into effective strategies for hiring and compensating business development associates, emphasizing the importance of market research and tailored compensation models. With invaluable insights and practical tips, this conversation equips listeners with the tools they need to elevate their property management business.
2024-10-021h 03NARPM RadioMastering KPIs and Team Goals: The Key to Sustainable GrowthSept. 25, 2024
In this insightful episode, business coach Doug Winnie discusses the importance of setting clear goals and utilizing KPIs to drive business success. He explains how small businesses can learn from larger corporations by adopting measurable goals broken down into achievable steps, such as quarterly and weekly objectives. Doug also highlights the importance of structuring team roles with defined performance indicators and planning for the future by building a sellable business, whether or not the owner plans to sell. Learn how these strategies can transform your business operations, enhance employee engagement, and prepare your company for long-term...
2024-09-2544 minNARPM RadioThe Triple Win: Enhancing Client Experience in Property ManagementSept. 18, 2024
In this episode, host Pete Neubig sits down with Landon Cooley, co-founder of Pest Share, to discuss how creating unique experiences, like the orange shoes movement, fosters community in the property management industry. They explore how Pest Share’s innovative solutions enhance resident and property owner satisfaction and increase operational efficiency for managers. Landon shares personal insights into starting and scaling a business, emphasizing the importance of vision, delegation, and the use of remote team members. Whether you're just starting or looking to grow, this conversation offers valuable strategies for achieving a triple win — where property mana...
2024-09-181h 02NARPM RadioVendor Relationships and Tenant Happiness: Insights from Cavalry’s Maintenance Management StrategiesSept. 11, 2024
In this episode, host Pete Neubig talks with Diego Alatorre and Tom Van Waelem from Cavalry, discussing the essential KPIs for property maintenance success. They highlight the importance of proactive communication, timely vendor payments, and consistent tenant follow-up to boost satisfaction and prevent issues. The episode also delves into building strong vendor relationships through clear expectations and regular feedback, emphasizing how these practices can significantly enhance property management efficiency and tenant satisfaction.
2024-09-111h 00NARPM RadioBalancing Tradition and Technology: How AI is Shaping the Future of Property ManagementSept. 4, 2024
In this episode, host Pete Neubig and Lindsay Liu, co-founder and CEO of Super, explore the evolving role of artificial intelligence (AI) in property management. They discuss how AI can address key business challenges, the importance of avoiding "shiny object syndrome," and its impact on workforce dynamics and data security. Whether you're tech-savvy or new to AI, this episode provides practical tips on integrating AI into your business while preserving the human touch.
2024-09-0450 minNARPM RadioFrom Burnout to Breakthrough: Balancing Growth and Team Well-being in Property ManagementAug. 28, 2024
In this insightful episode, Marc Cunningham, President of Grace Property Management & Real Estate and Founder of PM Build, shares his extensive experience and wisdom on the complexities of running a successful property management business. The conversation delves into the critical balance between business growth and maintaining the well-being of your team. Marc discusses the importance of nurturing relationships with clients and employees, recognizing the signs of burnout, and his strategies to foster a positive, productive work environment. He also emphasizes the value of empathy, trust, and continuous learning in overcoming the inevitable challenges of the property...
2024-08-2858 minNARPM RadioFrom Friendships to Business: The Art of Managing Change and Maintaining RelationshipsAug. 21, 2024
In this engaging episode, host Pete Neubig and Thomas Perfect, owner of Uplift Property Management, delve into the complexities of leadership and tough decision-making in the property management industry. They discuss the challenges of balancing personal relationships with business needs, highlighting the difficult decision Tommy had to make in letting go of a close friend whose performance was declining. Despite the personal nature of the situation, Thomas emphasizes the importance of making decisions that are best for the business, a mantra that has guided him through such challenges. The conversation also touches on the significance of...
2024-08-2155 minNARPM RadioInsights on Building a Thriving Remote TeamAug. 14, 2024
In this enlightening NARPM® Radio episode of "Insights on Building a Thriving Remote Team," Sam Eddinger, founder of Ironclad Property Management, shares his journey from nuclear engineer to real estate entrepreneur. Sam, who has a rich background in real estate investing and property management, delves into the nuances of building and managing a remote team. Drawing on his experience from transitioning his property management company to a remote-first model, Sam offers practical advice on hiring for company culture, setting clear expectations, and leveraging technology to ensure productivity and accountability. Discover how Sam's unique approach, co...
2024-08-1456 minNARPM RadioRevolutionizing Property Management with VPM Solutions and Virtual AssistantsAug. 7, 2024
In a twist, NARPM® Radio host and VPM Solutions co-founder and CEO Pete Neubig is interviewed by Peter Hernandez on all things virtual assistants in this episode, "Revolutionizing Property Management with VPM Solutions and Virtual Assistants." Learn how Pete used his remote team at Empire Industries as a model to create VPM Solutions. Discover the challenges he faced, his strategies and the significant impact virtual assistants can have on property management. Pete shares valuable insights on adopting and integrating remote team members, from cost savings to improved efficiency, offering a blueprint for other property management companies t...
2024-08-0740 minNARPM RadioLeveraging AI for Modern Property ManagementJuly 31, 2024
In this episode of NARPM Radio®, we talk with Michael Parker, co-founder of Geekly Media and VPM Solutions, about "Leveraging AI for Modern Property Management." Artificial Intelligence (AI), though relatively new, is evolving quickly and becoming highly accessible. It offers accessible and powerful tools for property management tasks. From handling simple, repetitive tasks to fostering intelligent communication, AI is revolutionizing how we cultivate leads and manage customer service. Listen now!
2024-07-3152 minNARPM RadioEffective PM Marketing to Grow Your Company's Door CountJuly 17, 2024
In this episode of NARPM Radio®, host Pete Neubig talks with Benton Cotter, co-founder and CEO of Rentvest, about "Effective PM Marketing to Grow Your Company's Door Count." Understanding the intricacies of marketing a property management company can be a pivotal moment for your business. Cotter discusses the most effective types of content, his approach to the technical aspects of SEO and the significance of pay-per-click. The interview also reveals Cotter’s predictions for future property management market trends, his advice for newcomers to the industry and strategies for expanding into new markets.
2024-07-1755 minNARPM RadioBuilding a Future-Ready Property Management BusinessJuly 3, 2024
Tune in as host Pete Neubig and six property management leaders share their collective wisdom in this new podcast, "Building a Future-Ready Property Management Business." Learn the art of client selection, operational efficiency, inbound marketing, lease marketing and staying tech-savvy in a rapidly evolving industry.
2024-07-0349 minNARPM RadioThe Entrepreneurial Journey: How to Scale Your Service BusinessJune 19, 2024
"The Entrepreneurial Journey: How to Scale Your Service Business"
We sit down with Ron Holt, founder of Pink Zebra Moving, as he shares his journey of transitioning from a blue-collar to white-collar business, and how he leveraged digital marketing and SEO to drive growth. Ron also talks about his initial challenges with marketing budgets, the importance of investing in infrastructure and the blueprint for creating a successful franchise. Discover how Ron took his bad experience with moving services and turned it into the exciting and customer-focused company, proving that - with a clear vision...
2024-06-1956 minNARPM RadioPro Tips: Maintenance, Systems, and Lease Renewals in Property ManagementJune 5, 2024
Unlock the secrets to property management success with host Pete Neubig and his all-star lineup of property managers. Get ready for valuable insights on maintenance leadership, effective systems and the art of executing seamless lease renewals!
2024-06-0535 minNARPM RadioFrom SWAT Tactics to Agile Growth: Pioneering a New Era of PMMay 22, 2024
In this episode, “From SWAT Tactics to Agile Growth: Pioneering a New Era of PM,” NARPM® Radio host Pete Neubig interviewsTiffany Rosenbaum, Owner of Rosenbaum Realty Group. We discover how transitioning from a novice investor to a leading figure in property management can radically change the industry. We also explore the critical shift to analytical decision-making and strategic financial planning, showcasing the advantages of embracing a SWAT team approach, fostering a culture of openness and prioritizing teamwork and daily KPIs.
2024-05-2248 minNARPM RadioThe Vendor Effect: Maximizing Quality in Property ManagementMay 8, 2024
In this episode, “The Vendor Effect: Maximizing Quality in Property Management,” NARPM® Radio host Pete Neubig interviews Josh Huite, Owner of Tradesman Experience, a very successful HVAC company. They discuss fostering a leadership culture, managing vendors, choosing contractors and much more.
Check it out!
2024-05-0852 minNARPM RadioHow to Build a Successful Property Management BusinessApril 24, 2024
In this episode, "How to Build a Successful Property Management Business," NARPM® Radio host Pete Neubig interviews NARPM® Treasurer DD Lee, MPM® RMP®, Industry Liaison for PURE Property Management. The success of any company depends on its professionals. Hiring and retaining talent involves more than perks. It's about balancing employee nurturing with alignment with company values and vision. Understand your business needs before recruiting the right team member, all of these and more through the insight of the amazing DD Lee!
2024-04-2457 min
LVR TalkLVR Talk S3E9 - Industry Partners Spotlight with Nevada NARPM President Paul Rich2024 LVR President-Elect Josh Campa sits down with some of our Industry Partner leaders, to discus how members can get involved more and broaden their reach in real estate.
This episode features Paul Rich, the current president of the National Association of Residential Property Managers. As a recent past president of NARPM himself, Josh Campa gets into the nitty gritty of what goes on in the association and how it is helping improve the lives of real estate professionals and tenants alike.
2024-04-2012 minNARPM RadioMoving Beyond Transaction - Providing Comprehensive Care & Value in PMApril 10, 2024
In this episode, "Moving Beyond Transaction - Providing Comprehensive Care & Value in PM," NARPM® Radio host Pete Neubig interviews Mark Kreditor, MPM® RMP®, a NARPM® Past President and former Owner/Broker of Get There First Realty. They discuss the current property management landscape, navigating challenges like industry fees, generational marketing and social media's crucial role. Don't miss it!
2024-04-1048 minNARPM RadioRevolutionizing PM Communications: Mastering Efficiency and Connectivity in the New NormalMarch 27, 2024
You want to be better than most property management firms in your area?Simple...just answer the phone! In this NARPM® Radio episode,"Revolutionizing PM Communications: Mastering Efficiency and Connectivity in the New Normal," Taylor Haas talks about call answering, escalations and phone trees. Oh my! Want to figure out how to reduce phone calls? Learn the negative effects of a phone tree and how to build out the right call-answering scheme.
2024-03-2743 minNARPM RadioHow to Grow Your PM CompanyMarch 13, 2024
In this episode,"How to Grow Your PM Company," NARPM® Radio host Pete Neubig connects a seasoned property manager, Greg Doering, MPM® RMP®, with a newbie, John Gillen. Greg gives John insights on how to grow his business. If you're just starting out or are looking to grow, this is a can't-miss episode.
2024-03-1354 minNARPM RadioConnecting the Dots: Communication Strategies in Property ManagementFeb. 28, 2024
In this episode we call "Connecting the Dots: Communication Strategies in Property Management," NARPM® Radio host Pete Neubig gathers six property management experts to share their wisdom. They unravel the art of communication in the industry. From handling applications to fostering positive relationships with owners, residents and applicants, this episode provides a deep dive into the power of effective communication.
2024-02-2849 minNARPM RadioWhat Does NARPM Governmental Affairs Do for the Members?Feb. 14, 2024
In this episode we call “What Does NARPM Governmental Affairs Do for the Members?”, join NARPM® Radio host Pete Neubig as he interviews Tyler Craddock, NARPM Governmental Affairs Director. More and more legislation is coming into law, and it typically makes it more difficult for landlords and property managers. Meet one of the good guys. Tyler Craddock and team fight on the front lines to keep legislation from continuing to add laws where they do not understand the consequences. Learn what Tyler and team are currently fighting against and how we can help him.
2024-02-1443 minNARPM RadioThe Anatomy of a Maintenance Work Order: How to Handle 1,200 Work Orders Per MonthJan. 31, 2024
In this episode we call “The Anatomy of a Maintenance Work Order: How to Handle 1,200 Work Orders Per Month," join NARPM® Radio host Pete Neubig as he interviews Billy Early, Maintenance Manager for Colorado Realty and Property Management, as they get down and dirty and, step by step, go through how Billy and his teamhandle over 1,200 work orders per month. If maintenance is a challenge for your business, or you want to improve your efficiency, this is the episode for you!
2024-01-3151 minNARPM RadioMelissa Sharone: Meet Your 2024 NARPM® National PresidentJan. 17, 2024
In this episode we call "Melissa Sharone: Meet Your 2024 NARPM National President," join NARPM® Radio host Pete Neubig as he interviews Melissa Sharone, MPM® RMP®. Learn how getting the team involved in NARPM grows your business, how Melissa set up her company to run without her so that she's able to take on a time-consuming role like National president and the most effective way to use NARPM®.
2024-01-1750 min
Evernest Property Management ShowThe Benefits of a NARPM Membership With Tim WehnerMatthew and Spencer are joined by Tim Wehner, our Acquisitions Specialist and current President of NARPM, to delve into how NARPM provides valuable assistance to Property Managers nationwide. In this episode, you'll learn: Why NARPM members share so freely The relationships, designations and benefits And much more! =================================== Register for the NARPM Broker/Owner Conference & Expo event in Carlsbad, CA on April 25-27th ➡️ narpmbrokerowner.org Check out narpm.org for other future events and opportunities! =================================== Exciting Opportunity: Evernest started a monthly webinar series to dive even deeper...
2023-02-2730 min
The Investing RevolutionWhy NARPM Is ImportantThere are so many groups, teams, organizations, associations, and many other types of certifying agencies. So how do you find the right one? In this episode Jonathan Cook makes that search easy for you. He has been a member of different organizations and shows why NARPM (National Association of Residential Property Managers) is important and stands out. How it provides its members with tons of resources from successful leaders. This episode covers: What is NARPM Interconnection Networking Friendly Competition Find a NARPM operating team by reaching out...
2022-10-1727 min
Triple Win Property ManagementTWLX 2022 BONUS: NARPM President Liz Gulley Cleyman Talks About Make-A-WishNational Association of Residential Property Managers (NARPM) President Liz Gulley Cleyman speaks to Andrew about why Make-A-Wish America is so important to her.
Second Nature is excited to donate 100% of proceeds from TWLX 2022 to Make-A-Wish!
Support Make-A-Wish right now by donating to the non-profit via Andrew Smallwood's fundraiser: https://www.facebook.com/donate/3261345960850017/
Register for TWLX: https://bit.ly/3JHwsTm
Got questions? Email us at triplewin@secondnature.com
To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.c...
2022-08-1810 min
The Property Management ShowCatching Up with the NARPM Women’s Council for Property Managers Catching Up with NARPM Women’s Council for Property Managers Christina Wade and Kesha Jenkins of the Women’s Council for Property Managers join The Property Management Show to talk about the progress that’s been made since the last time we talked about the launch of this initiative. We’re revisiting the mission of the council and […]
The post Catching Up with the NARPM Women’s Council for Property Managers appeared first on Fourandhalf Marketing Agency for Property Managers.
2021-11-1131 min
The Property Management ShowCatching Up with the NARPM Women’s Council for Property Managers
Catching Up with NARPM Women’s Council for Property Managers
Christina Wade and Kesha Jenkins of the Women’s Council for Property Managers join The Property Management Show to talk about the progress that’s been made since the last time we talked about the launch of this initiative.
We’re revisiting the mission of the council and talking about some of the things that have come out of it. There’s a lot of insight and many success stories that have really empowered women in the property management industry.
Women’s Council for Property Managers
The Women’s...
2021-11-1131 min
The Property Management ShowCatching Up with the NARPM Women’s Council for Property Managers Catching Up with NARPM Women’s Council for Property Managers Christina Wade and Kesha Jenkins of the Women’s Council for Property Managers join The Property Management Show to talk about the progress that’s been made since the last time we talked about the launch of this initiative. We’re revisiting the mission of the council and […]
The post Catching Up with the NARPM Women’s Council for Property Managers appeared first on Fourandhalf Marketing Agency for Property Managers.
2021-11-1131 minThe Property Management ShowCatching Up with the NARPM Women’s Council for Property Managers Catching Up with NARPM Women’s Council for Property Managers Christina Wade and Kesha Jenkins of the Women’s Council for Property Managers join The Property Management Show to talk about the progress that’s been made since the last time we talked about the launch of this initiative. We’re revisiting the mission of the council and […]
The post Catching Up with the NARPM Women’s Council for Property Managers appeared first on Fourandhalf Marketing Agency for Property Managers.
2021-11-1131 min
Property Management BrainstormFive Minute Friday #58: Happy Labor Day! I've Been Elected to the NARPM Board of Directors!Hello and Labor Day weekend! As the Summer winds down and we move into Fall, Property Management Brainstorm wants to say thank you for your trust and confidence as a listener of the podcast. Our objective, and Bob Preston's as well, is to be a trusted source of information for you as a real estate investor, landlord, or property manager. Counting you among our listeners is something for which we are especially grateful.We are also proud to announce that our podcast host, and CEO of North County Property Group, Bob Preston, has been elected to the B...
2021-09-0302 minThe Property Management ShowIntroducing the NARPM Women’s Leadership CouncilSummary: Over the last few months, there’s been a new development at the National Association of Residential Property Managers (NARPM). The Women’s Leadership Council has been formed, and it’s growing. This group is still new and a work in progress, but their first event is coming up, and we asked Kellie Tollifson (NARPM President) and […]
The post Introducing the NARPM Women’s Leadership Council appeared first on Fourandhalf Marketing Agency for Property Managers.
2020-11-0529 minThe Property Management ShowIntroducing the NARPM Women’s Leadership CouncilSummary: Over the last few months, there’s been a new development at the National Association of Residential Property Managers (NARPM). The Women’s Leadership Council has been formed, and it’s growing. This group is still new and a work in progress, but their first event is coming up, and we asked Kellie Tollifson (NARPM President) and […]
The post Introducing the NARPM Women’s Leadership Council appeared first on Fourandhalf Marketing Agency for Property Managers.
2020-11-0529 minThe Property Management ShowIntroducing the NARPM Women’s Leadership CouncilSummary: Over the last few months, there’s been a new development at the National Association of Residential Property Managers (NARPM). The Women’s Leadership Council has been formed, and it’s growing. This group is still new and a work in progress, but their first event is coming up, and we asked Kellie Tollifson (NARPM President) and […]
The post Introducing the NARPM Women’s Leadership Council appeared first on Fourandhalf Marketing Agency for Property Managers.
2020-11-0529 min
The Property Management Mastermind ShowIntroducing the NARPM Women's Leadership Council with Kellie Tollifson and Chrissy WadeWelcome to the Property Management Mastermind Show with your host, Brad Larsen. Today, Brad's guests Kellie Tollifson and Chrissy Wade, are discussing the NARPM Women's Leadership Council. NARPM's upcoming event is November 12th; this council focuses on developing leadership qualities in women. They want to help them become better businesswomen, speakers, and leaders in their communities and the real estate and property management industries. Kellie is the National Association for Residential Property Managers (NARPM) 2020 President, who has been involved with NARPM since 2005 and has worked her way up through the ranks. Chrissy owns a property mana...
2020-11-0128 min
Property Management BrainstormEpisode 43: Building a Solid Property Management Company, Featuring Kellie Tollifson of T-Square Properties and President of NARPM®On this episode of Property Management Brainstorm, the focus is what it takes to build and grow a property management business from the ground up AND the importance of the support provided by our National Association of Residential Property Managers, otherwise known as NARPM (N-A-R-P-M). Bob Preston discusses these topics with his guest, Kellie Tollifson, owner of T-Square Properties in King and Snohomish Counties of Washington State, which she has grown from the ground up. Kellie is also the national president of NARPM so brings a terrific perspective to both discussion topics. Topics Covered
2020-08-2051 min
Property Management BrainstormFive Minute Friday #27: I'm an RMP and Cal NARPM President Elect!On this week's FMF, Bob makes a fun announcement that he is now an RMP! Some of you may be wondering, what the heck is that? Those listeners who are property management members of NARPM likely already know. RMP stands for Residential Management Professional, a designation awarded by the National Association of Residential Property Managers.The RMP designation is earned and awarded to individuals who successfully pass through an application process to document their of years of property management experience, NARPM and industry education, and service to the association through volunteer activities. Bob also explains that he is...
2020-05-2903 min
Property Management BrainstormEpisode 30: All About NARPM, Featuring Eric Wetherington, 2019 National PresidentHow do property owners know they’re hiring a qualified property management company that operates within a clear set of standards? The best way is to look for members of the National Association of Residential Property Managers, or NARPM.Eric Wetherington served as the 2019 National President of NARPM. Today, he joins Bob to discuss the educational opportunities available to members of the organization, explaining who establishes its curriculum and what national, state and local events are open to members.Listen in for Eric’s insight around the legislative influence NARPM has developed and learn how YOU...
2020-01-2336 min