Shows
NCIHC's Podcast StationInterpreting For Healthcare Episode 37 with Ana SolerJoin us for an inspiring conversation with Ana Soler, Co-Chair of the National Association of Educational Translators and Interpreters of Spoken Languages (NAETISL) and Founder of SeSo, Inc. In this episode, Ana speaks with Eliana Lobo, President of NCIHC and Chair of the Standards and Training Committee, about the vital intersection between education and healthcare interpreting.Ana shares insights from her groundbreaking work in interpreter education and certification, including the development of national training programs for interpreters in schools and her leadership in creating a research-based certification for interpreters in education...
2025-11-2000 minNCIHC's Podcast StationInterpreting For Healthcare Episode 36 with Anita Coelho Diabate"Interpreting in Healthcare", the official podcast of the National Council on Interpreting in Health Care (NCIHC), hosted by Eliana Lobo, is back with another inspiring interview!This episode features Anita Coelho Diabate, a nationally certified medical and behavioral health interpreter with nearly 20 years of experience. Anita shares her powerful journey working in a cutting-edge call center at Cambridge Health Alliance, and what it meant to achieve her national certification later in her career â a story that will resonate with many seasoned interpreters still considering taking that step.Tune in for:đš Real talk about certification: why i...
2025-09-2634 minNCIHC's Podcast StationInterpreting For Healthcare Episode 35 with Susana Bernardo"Interpreting in Healthcare" â the official podcast of NCIHC â is back with a thought-provoking conversation you wonât want to miss!Join host Eliana Lobo, President of NCIHC and veteran trainer of healthcare interpreters, as she interviews Susana Bernardo of the University of Coimbra, Portugal.Susana is a seasoned translator with 25+ years of experience and a PhD researcher in Translation Studies. She shares insights from her recent fieldwork in the U.S., discusses her passion for specialized translation in healthcare and technology, and reflects on how interpreter training and research intersect across borders.Tune in to...
2025-08-0439 min2025-03-0526 minNCIHC's Podcast StationInterpreting for Healthcare Episode 33 with Holly SilvestriGet ready for an insightful conversation between two of the industry's thought leaders: Holly Silvestri and Eliana Lobo! Whatâs on the Agenda?Shared Journeys and Parallel Paths: From interpreting in a variety of multilingual environments to establishing successful language access businesses Holly and Eliana have remarkably similar journeys. Both have also played pivotal roles in professional organizationsâHolly as a co-founder of AAITE and Eliana as the President of NCIHCâdemonstrating their deep commitment to the field. Training and Nurturing the Next Generation: Passionate about the futu...
2025-02-0425 minNCIHC's Podcast StationInterpreting for Healthcare Episode 32 with Catalina Natalini And just like thatâTwo seasoned interpreters turned trainers and business owners finally meet to exchange insights on the future of the interpreting profession, the importance of continuing education, and the growing impact of AI on the industry! Join Catalina Natalini and Eliana Lobo as they explore how to navigate AI's inevitable integration into interpreting. They discuss the importance of raising critical questions about emotional intelligence and the current limitations of AI in delivering nuanced communication. Discover where AI might actually enhance the fieldâallowing interpreters to focus on complex situations like End-of-Life care, Emergency Room scenarios, delivering difficult news...
2025-01-1033 minNCIHC's Podcast StationInterpreting For Healthcare Episode 31 with Ignatius BauExciting News! Our Latest "Interpreting in Healthcare" Podcast Episode Features the Fabulous Ignatius Bau.Have you ever wondered how language access impacts healthcare equity? Tune in to our latest episode of the Interpreting in Healthcare podcast, where we sit down with Ignatius Bau, an expert in both health equity and immigration policy.With years of experience as a civil rights attorney, policy director, and program officer at The California Endowment, Ignatius shares his journey working with advocacy groups, healthcare providers, and national organizations to break down barriers in healthcare. Hear how heâs helped to ex...
2024-12-1240 minNCIHC's Podcast StationInterpreting For Healthcare Episode 30 with Jinny BrombergTune in to the latest episode of the NCIHC's podcast "Interpreting in Healthcare" with your host, NCIHC President Eliana Lobo, and special guest Jinny Bromberg!Jinny Bromberg, a certified court interpreter since 2004, has been a lifelong advocate for meaningful language access. Sheâs the visionary behind Bromberg & Associates, an award-winning, internationally recognized language and technology solutions company, offering expertise in over 200 spoken and sign languages.In this episode, Jinny shares her journey from founding Bromberg & Associates in 1999 to growing it into a leader in the industry. She discusses her passion for breaking down language barriers ac...
2024-11-0536 minNCIHC's Podcast StationInterpreting For Healthcare Episode 29 with Rosanna BalistreriJoin us for an insightful episode of âInterpreting in Healthcareâ featuring NCIHC President Eliana Lobo and former NCIHC President Rosanna Balistreri! In this engaging discussion, these two trailblazers dive into their vast experiences, sharing their insights on healthcare interpreting, cultural awareness, and health equity. Eliana, a seasoned interpreter, trainer, and advocate for language access, will be in conversation with Rosanna, a diversity leader and expert in health equity and trauma-informed care. Donât miss this opportunity to learn from these industry pioneers who love what they do!
2024-10-1158 minNCIHC's Podcast StationInterpreting For Healthcare Episode 28 with Berthine Crèvecoeur WestDiscovering Common Ground: When faced with a choice, two diversity trainers and business ownersâBerthine Crèvecoeur West and Eliana Loboâboth realized they would choose to attend a Pro-Peace rally over an Anti-War one. They also share a passion for fostering meaningful connections through language access and an unwavering attitude of gratitude which defines their approach.Join us for an engaging discussion on the future of the interpreting profession, the growing influence of AI in the industry, and the vital role of interpreter and translator input in shaping better tools and processes. In a time...
2024-09-1052 min
Elevate CarePart 2: The Importance of Language Access in Healthcare with Carla FogarenIn part two of our  series language access in healthcare, Carla Fogaren, a Principal Consultant and Registered Nurse, discusses the importance of language access in healthcare and the impact of Section 1557. She shares the challenges of using machine translation and emphasizes the need for qualified interpreters and translators; along with the importance of testing bilingual clinical staff to ensure their fluency in clinical terminology. This episode shares the with strategies for mitigation for the challenges hospitals and care teams face in implementing language access policies.Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/
2024-08-2025 minElevate CarePart 1: The Importance of Language Access in Healthcare with Carla FogarenIn this first part of a series on language access in healthcare, Kerry interviews Carla Fogaren, a Principal Consultant and Registered Nurse. Carla shares the importance of language access in healthcare and the impact of Section 1557 on language access and disability. From a young age, Carla experienced interpreting for her family in a medical setting and highlights the high demand for qualified interpreters to ensure effective communication and patient understanding. She explains the requirements of Section 1557, including the designation of a coordinator, posting notices of discrimination, establishing policies, and providing auxiliary aids. Carla also discusses the challenges of compliance...
2024-08-0625 minNCIHC's Podcast StationInterpreting For Healthcare Episode 26 with Ludmila GolovineThe one where you get to meet this yearâs NCIHC Language Access Champion, Mila Golovine!Not only that, but you get to hear and learn about all the other projects Mila is involved in and working on, including an especially timely group called the AI Task Force. Mila has shared the link to the research results extracted from the first AI Task Force survey, (which was first made public in March of 2024). Please take a look!  Link:  https://safeaitf.org/press/ Come listen to one of the best behind-the-scenes rainmakers as she sha...
2024-07-1242 minNCIHC's Podcast StationInterpreting For Healthcare Episode 27 with Lisa MorrisJoin us for an engaging episode where thoughtful discussion transforms into a dynamic brainstorming session, sparking an exciting new idea!Curious about this groundbreaking idea? Tune in to find out! Hereâs a hint: mark your calendars for these in-person events in 2025: The NCIHC Summit in Portland, Oregon, and the âPaving the Wayâ Medical Interpreter Conference in Boston, Massachusetts.If you're eager to create change and connect with professionals across the language access field, let's explore how we can make a difference together.Donât miss outâjoin us and be part of the conver...
2024-07-1225 minNCIHC's Podcast StationInterpreting For Healthcare Episode 25 with Jorge Ungo and Johanna ParkerThe one where Three Musketeers: Eliana, Jorge and Johanna call for breaking down silos and making friends with allied healthcare workers for the brighter future of language access.Tune in to our two-guest podcast to learn about the important work Jorge (a new language access advocate) and Johanna (a CCHI vice-chair) do at the Certification Commission for Healthcare Interpreters (CCHI). Would you like to know what made Johanna fall in love with medical interpreting and give it preference over a conference interpreter career?Are you curious how imposter syndrome and exceptional communication skills h...
2024-05-0741 minNCIHC's Podcast StationInterpreting For Healthcare Episode 24 with Enrica ArdemagniThe one where Enrica shares true stories about her academic experience and draws your attention to researchers whose work is worth following.Tune in to our new conversation with Enrica Ardemagni, Professor Emerita of Spanish at Indiana University, one of the founding members of the Midwest Association of Translators and Interpreters and NCIHC Ex-President for 6 years. From our new podcast, you will find out how our prominent guest manages to juggle her professorâs work at the university, court and medical interpreting sessions, and volunteering for several nonprofit organizations. Would you like to kn...
2024-04-2531 minNCIHC's Podcast StationInterpreting For Healthcare Episode 23 with Ewandro MagalhaesExciting News Alert! Join us on âInterpreting for Healthcareâ, NCIHCâs podcast, for an exclusive interview with the incredible Ewandro MagalhĂŁes â Entrepreneur, Author, Speaker, and Coach extraordinaire!With over 30 years of experience, Ewandro has been at the forefront of language services, making waves as the former Chief Interpreter at the United Nations and the Head of the Conference Management Service for the International Telecommunication Union in Geneva, Switzerland. Ewandro is not just a language expert; he's also a published author of "Sua Majestade, o IntĂŠrprete" â the only book in Portuguese about the craft of...
2024-04-1635 minNCIHC's Podcast StationInterpreting For Healthcare Episode 22 with Margarita LariosWelcome to Episode 22 of our podcast! In this captivating installment, language access advocates Margarita Larios and Eliana Lobo reunite after a year, delving even deeper into the nuances of success within the realm of language access. Tune in as they unravel the latest initiatives and ventures spearheaded by the newly established Office of Language Access for the state of New York, by its very first Executive Director.Discover the remarkable journey of the Office of General Services as they hit the road, engaging with New Yorkers firsthand in town hall settings across the state. Margarita enlightens us...
2024-03-1459 minNCIHC's Podcast StationInterpreting For Healthcare Episode 21 with Tamas FarkasThe one where Tamas and Eliana discuss the groundbreaking work done in 29 languages at the Cross Cultural Health Care Program (CCHCP) in Seattle, Washington. Please join us for our new podcast with Tamas Farkas, a nationally certified medical interpreter (CoreCHI-Pâ˘) with proficiency in five languages and the Language Access Programs Director at CCHCP.Our guest has traveled the world like Marco Polo. He lived and studied in Switzerland, Puerto Rico, China, and Denver (Colorado) before he settled down in the Pacific Northwest. All Tamasâs roads have led to Seattle, where he currently is equ...
2024-02-2925 minNCIHC's Podcast StationInterpreting For Healthcare Episode 20 with Melissa AndersonThe one where Melissa Anderson talks about the vital signs of the deaf and hard of hearing community inclusion in the healthcare system. What did you do on January 11th, 2024? The NCIHC President, Carla Fogaren, attended the premier of the educational film "Vital Signs: Health Care Access for Deaf, DeafBlind, and Hard of Hearing Patients" in Boston, MA. Today we are thrilled to present you the conversation with Melissa Anderson, the Co-Director of DeafYES! Center for Deaf Empowerment and Recovery and the "Vital Signs" Executive Producer. Tune in to get a sneak peek at...
2024-02-2334 minNCIHC's Podcast StationInterpreting For Healthcare Episode 19 with Michael MulĂŠThe one where Eliana and Michael discussed the present and future of language access on all levels: federal, state, and local, and agreed upon the âCan you help me?â request being the core motivation for reducing disparities and promoting civil rights observance.By popular demand from our membership, we invited Michael MulĂŠ, Deputy Director of Civil Rights at the Department of Justice and an experienced civil rights attorney, to share the good news and harsh realities within the world of language access for LEP people. Tune in to hear about the personal story leadin...
2024-02-1657 minNCIHC's Podcast StationInterpreting For Healthcare Episode 18 with Giovanna LesterThe one where Giovanna and Eliana dive into an insightful conversation about the inevitability of change, the technological revolution of the XXI century, and ways to preserve the heritage of the indigenous speakers.Make a cup of tea and listen to the bossa nova vibes of our new podcast episode with Giovanna Lester, an experienced Portuguese interpreter, mentor, writer and editor, and President of the Brazilian Association of Translators and Interpreters (ABRATES). Tune in to the dialogue between two Brazilian Amazons who keep on paving the path for wider technology integration and collaboration within the l...
2024-02-1344 minNCIHC's Podcast StationInterpreting For Healthcare Episode 17 with John ArroyaveThe one where John and Fabiola are cracking the code to higher wages for interpreters and broadening their horizons.Please join us for our âfresh out of the ovenâ podcast with John Arroyave, Director of Cross Cultural Communications (CCC), the only international training agency in the United States for medical and community interpreting, cultural competence and language access.Fabiola and John discussed the controversial topic of artificial intelligence and its effects on the interpreting profession, agreed on core essentials for becoming a skilled and empowered interpreter, and tackled a notion of communicative autonomy that...
2024-01-2931 minNCIHC's Podcast StationInterpreting For Healthcare Episode 16 with Alison LarimoreThe one where Allison Larimore, a trauma and vascular research nurse for the University of Washington Surgery Department at Harborview Medical Center, sets a great example of a healthcare professional who works closely with medical interpreters and sees them as full-fledged members of the healthcare team.Tune in to our new podcast episode to get inspired by our dynamic guest, an advocate for equitable patient access to care and clinical research, and, as she calls herself, âa loud nurseâ. Are you curious to know how a helicopter sound affected Allisonâs career choice and what critic...
2024-01-2537 minNCIHC's Podcast StationInterpreting For Healthcare Episode 15 with Carla FogarenThe one where the NCIHC president, Carla Fogaren, cuts to the chase and talks about language access pitfalls, prospects, and a promising future. Our short but meaningful conversation with Carla will provide you with valuable tips on how to stay afloat in the medical interpreting industry, equip you with knowledge on the biggest hurdles patients face these days, and give a glance at AIâthe new chapter in the interpreting field. If you want to know more about Carlaâs biggest career accomplishments and her firm beliefs in regard to professional development and involvement, tune in to...
2023-12-2912 minNCIHC's Podcast StationInterpreting For Healthcare Episode 14 with Olena HartThe one where Eliana and Olena invite you to join the NCIHC as a volunteer, and unleash your talents while helping to promote language access in the US. Please join our new podcast with Olena Hart, a Core Certified Healthcare Interpreter, and an advocate for immigrants who shared her personal stories of struggles and achievements in the United States, so you can feel empowered and ready to find your place in the sun. We are inviting you to listen to the expressive conversation tackling the issues of:-Monolingual society in a multilingual country;-L...
2023-12-1929 minNCIHC's Podcast StationInterpreting For Healthcare Episode 13 with Joana RamosThe one where language access gets dissected into pieces to be studied and then reinvented by industry mavensâEliana Lobo and Joana Ramos.Please join our newest podcast with an advocate and counselor in health policy, a founding member of the Washington State Coalition for Language Access (WASCLA), director of the Washington Coalition for Prescribing Integrity, Joana Ramos. Â Our todayâs guest wore many hats. She took on many roles and responsibilities throughout her career but always stayed devoted to equality, social justice and language access for all. Â If you are a resident of Was...
2023-12-0842 minNCIHC's Podcast StationInterpreting For Healthcare Episode 12 with Giovanna Carriero-ContrerasThe one where Analia Castillero-Lang and Giovanna Carriero-Contreras, the agents of change in the language access industry, will empower you to take a step towards joining an advocacy group. Please listen to an animated conversation with Giovanna, a remarkable leader in the profession, a co-author of The Community Interpreter International Program (TCII), a Master Trainer of Trainers, one of the Founding Members, and a Chair of the American Association of Interpreters and Translators in Education (https://www.aaite.org). Â If you want to know how the aviation industryâs loss became the interpreting industryâs gain...
2023-11-2831 minNCIHC's Podcast StationInterpreting For Healthcare Episode 11 with Katherine AllenThe one where Katharine Allen reflects on her impressive biography, shares memories of being at the forefront of the interpreting professionâs emergence in the US, and offers her vision of artificial intelligence (AI) spreading across the globe.This conversation is a must-hear for all new and seasoned language professionals. Tune in! Katharine recalled how she came into the interpreting field in 1996 and joined CHIA (California Healthcare Interpreting Association), first as a member and later as president of the organization.  Our impactful language access champion takes most pride in contributing to the development of the inte...
2023-11-1734 minNCIHC's Podcast StationInterpreting For Healthcare Episode 10 with Mireya PerezThe one with Mireya Perez, Brand the Interpreter podcast creator and host, who will inspire you to dream big and make you rewatch the Friends episode #18 from season 7, âThe One with Joey's Awardâ.This half-hour conversation between Yulia Speroff and Mireya Perez has the potential to shape your outlook on life and interpreting. Tune in to learn:- What an impostor syndrome is and how to go around it fulfilling your out-of-the-box ideas- What are the prerequisites of a successful project - Why a unified effort is necessary for establ...
2023-11-0629 minNCIHC's Podcast StationInterpreting For Healthcare Episode 9 with Ester Monzo & Amy OlenThe one where Eliana, Esther and Amy show how three bright minds can dig to the bottom of the language access wellspring full of roadblocks and uncertainties to find out ways to overcome them once and for all.You donât want to miss this conversation! Amy and Esther shared their work on the research involving the voices of medical interpreters, physicians, pediatric practitioners and the language access management team. Our guests discussed their recent contributions to Just. Journal of Language Rights and Minorities issued by the University of Valencia, Spain ( here is th...
2023-10-2741 minNCIHC's Podcast StationInterpreting For Healthcare Episode 8 with Margarita LariosThe one where language access warriors Margarita Larios and Eliana Lobo open up a whole new level of discussion about language access and its core values.Margarita talked about her recipe for becoming a successful professional. Spoiler alert: main ingredients are parental support, creativity and pursuing your dreams.Eliana and her guest agreed on the importance of searching for allies who deeply realize the necessity of language justice which can only be built on prioritizing language and its meaning in every personâs life. Margarita underlined the two most challenging parts of...
2023-10-1640 minNCIHC's Podcast StationInterpreting For Healthcare Episode 7 with Jeni RodriguezThe one where Dr. Jeni Rodrigues and Eliana Lobo cracked the cipher of the language access for D/deaf and hard of hearing community.Jeni shared highlights of her dissertation, a study about barriers to receiving adequate medical care and stigma towards the D/deaf and hard of hearing people. She is determined to compile a step-by-step guide on using the best practices when providing healthcare services to D/deaf and hard of hearing patients based on her research. If you want to know how the study was conducted and get the an...
2023-10-0339 minNCIHC's Podcast StationInterpreting For Healthcare Episode 6 with Xiomara ArmasThe one where Xiomara Armas confesses why one might call her a dreamer, but reveals that she is definitely not the only one. Xiomara shared her career transition experience from the finance industry to the interpreting field when she came to the US from Venezuela over 20 years ago and the steps leading to her volunteering for NBCMI. Xiomara has also mentioned the biggest accomplishments of the NBCMI highlighting the certification and scholarship programs for aspiring medical interpreters as the initiatives she is most proud of. Eliana, Maria and Xiomara discussed all the advantages a s...
2023-09-2035 minNCIHC's Podcast StationInterpreting For Healthcare Episode 5 with Gustavo NegreteThe one where Gustavo Negrete (the Chair of NBCMI) talks about the roads we take to become Interpreters.Gustavo shared his background and career experience as a self-made Mexican male playing a major part in the US language industry. Eliana, Maria and Gustavo discussed the steps to be made toward more efficient collaboration between two major interpreter certification organizations- NBCMI and CCHI. Do you wonder if itâs too late for you to become an interpreter? If so, listen to Gustavoâs story. It might be the sign you were waiting for! If you wan...
2023-09-171h 01NCIHC's Podcast StationInterpreting For Healthcare Episode 4 with Natalya MytarevaIn this month's podcast, learn all about the new ETOE⢠Exam!CCHI just launched a new CoreCHI-Performance⢠credential, using the monolingual interpreting performance ETOE⢠(English-to-English) exam. This performance credential is available to interpreters of all languages.Host, Eliana Lobo interviews Natalya Mytareva to find out how and why CCHI decided to expand its testing for interpreters of all spoken languages in both written and performance-based assessments.
2023-09-1545 minNCIHC's Podcast StationInterpreting For Healthcare Episode 3 with Dr Carey JacksonProfile of Dr. Carey Jackson, founder of the Community House Calls Program and EthnoMed, medical director of the International Medicine Clinic, and Interpreters Services at Harborview Medical Center.
2023-09-1533 min
NCIHC's Podcast StationInterpreting For Healthcare Episode 2 with Dr Jackson and Dr HardtHow did the NCIHC get started? Who were the stakeholders and founders sitting at the table and how did they make it happen? Find out from two providers and early champions for language access in this episode of Interpreting for Healthcare.
2023-07-2037 min
NCIHC's Podcast StationInterpreting For Healthcare Episode 1 with Vonessa CostaEliana Lobo, Chair of NCIHC's Standards and Training Committee, hosts the premiere episode. Every podcast will ask three questions of our guest, (loosely based on Charles Dickens' book "A Christmas Carol", where the ghosts of Christmas past, present and future share visions with the main character).The podcast questions will always be:Looking back, what are you most proud of?Currently, what do you see as the biggest challenge?Looking forward, what would you love to see happen?Watch the video to see how our first guest, Vonessa Costa, responds to these questions.
2023-07-181h 03
Subject to InterpretationAgustĂn De La Mora - Founder Series [EP 55]'Subject To Interpretation' is a weekly podcast that deep dives into the topics that matter to interpreters.đ Hosted by Maria Ceballos Wallis.This week we speak with AgustĂn De La Mora about celebrating the 25th Anniversary of the De La Mora Institute of Interpretation, what characteristics the optimum candidate needs to succeed as an interpreter, and more!AgustĂn De La Mora is a Professional interpreter, FCI, SCI, Med interpreter certified instructor, President of De La Mora Institute of Interpretation, and the creator of the training program âWeightlifting for Interpretersâ.He's been in the ind...
2023-01-1355 min
Brand the InterpreterA Conversation with PERC of the NCIHCThis week we have the pleasure of sharing with you a conversation with the Policy, Education and Research Committee (PERC) of the NCIHC. Donât miss this unique conversation with Linda Golley, a training and assessment specialist who as a community activist, has been honored to mentor many individuals from very diverse backgrounds. Marina Waters, who has served on several boards of regional hospital networks and organizations serving refugees and immigrants. Eva P. Stitt, who has presented workshops and research papers in national and international conferences, developed several psychological assessments and curriculum materials to support literacy. Tatiana Cestari, who has...
2022-08-261h 34Brand the InterpreterA Seat at the Table with Cindy RoatDescriptionUPDATE: As of May 1st, 2022, Ms. Roat's term as Treasurer with NCIHC was fulfilled.Today's episode of Brand the Interpreter brings us Cindy E. Roat, a trainer of community interpreters, an international consultant on language access in health care, and certified as a medical and social-service English- Spanish interpreter. Over the past three decades, Ms. Roat has made significant contributions, both in the U.S. and abroad, in many areas of language access. She is the author of a wide array of key resources in the field and the...
2022-07-081h 27
The Invisible Profession | A podcast by LinguavaEp. 015: Language, Trauma and Social Justice. NCIHC 14th Annual Member Meeting 2021 | Invited Guest: Rosanna BalistreriNCIHC President Rosanna Balistreri shares why this yearâs event is going to be their best one ever and why you should partner with NCIHC.Â
The National Council on Interpreting in Health Care is a multidisciplinary organization whose mission is to promote and enhance language access in health care in the United States. Â
The NCIHC has been a national leader in promoting and enhancing language access in health care since the first meeting of concerned advocates took place in Seattle, Washington in 1994. While the field of medical interpreting has grown exponentially since then, the NCIHC cont...
2021-04-0514 min