Shows
NCSEA On LocationAUG in the ATL: A Preview of the 2025 NCSEA Leadership SymposiumThis week’s On Location podcast features the two co-chairs of the NCSEA Leadership Symposium, Diane Potts (Co-founder and Director for the Center for Child Support Policy, prior NCSEA President and former member of the NCSEA Board of Directors), and Kelly Micka (IT Senior Manager with NTT Data, and current member of the NCSEA Board of Directors). Listen as they share a preview of what is to come for the 2025 NCSEA Leadership Symposium, happening this August in Atlanta, Georgia. You will get the scoop of plenaries, learning labs, workshops – and even a heads up for what to see and where...2025-06-2536 min
NCSEA On LocationIntersecting Drug Court Participation and Child Support Obligations: A Journey Through Monroe County, WisconsinOn today’s edition of On Location, Tim Lightner (eWorld Enterprise Solutions, Inc.) welcomes Pamela Pipkin (Director of the Monroe County, Wisconsin Child Support program). Learn how Pam got her start with the child support program, hear about some of her accomplishments and about the Monroe County, Wisconsin Child Support Program. Pam joins On Location today to talk about a subject, and an article that she wrote in the January 2025 NCSEA CSQ newsletter, titled “Intersecting Drug Court Participation and Child Support Obligations: A Journey Through Monroe County, Wisconsin”. You will get to hear Pam discuss the journey between drug court an...2025-04-0931 min
NCSEA On LocationThe 2025 NCSEA Policy Forum Preview -- Holistic Changes: Continuing to Build a Program That Serves FamiliesJoin us for this year’s NCSEA Policy Forum, happening Jan.30th –Feb. 1st in Washington, DC! Hosted by Mariellen Keely, this episode features special guests and Policy Forum Co-Chairs, Trish Skophammer and Carla West. Trish, Director of Child Support Services in Ramsey County, MN, brings over 27 years of experience in child support evolution. Carla, Division Director for Human Services in North Carolina, shares insights from her 28-year career spanning multiple states and roles.With the theme "Holistic Changes: Continuing to Build a Program That Serves Families," the forum will explore innovative strategies, impactful policies, and the futu...2025-01-2229 min
NCSEA On LocationThe Road to the 2025 Policy ForumWe're gearing up for the 2025 NCSEA Policy Forum, happening January 30th - February 1st in Washington,
D.C., where child support professionals will come together
to tackle key issues shaping our field. 🎤 In our latest podcast episode, Katie Kenney, Senior Manager for Professional Development at NCSEA, gave us a sneak peek at what’s in store! From thought-provoking discussions on holistic changes in child support policy to the debut of the Roman Forum of Child Support, this year’s conference promises to be insightful, interactive, and impactful.
📅 ICYMI: Registration is still open for virtual attendees
until January 27th! Visit n...2025-01-1533 min
NCSEA On LocationA Conversation About Tennessee’s Child Support Reentry ProgramOn today’s episode, Tammy Pearson (YoungWilliams) hosts Patti Wood (Director of Operations, Child Support Field Services and Family Assistance and Child Support Contracts for the State of Tennessee, Department of Human Services). Join Tammy and Patti as they engage in a conversation about Tennessee’s Child Support Reentry Program. Learn about how this program started, and how it strives to be family centered – assisting the whole family in becoming self-sufficient. Listen as Patti talks about the successes of the program, who has been helped, and what makes a successful reentry program. You will even hear about how Patti starte...2024-11-2023 minNCSEA On LocationFrom Engagement to Holistic Change: Building Community and a Program that Services FamiliesToday’s episode comes to you from Ohio, Michigan, Texas, and Alaska. Join Tim Lightner (eWorld Enterprise Solutions, based in Anchorage, Alaska) and Lisa Westfall (Franklin County Child Support Enforcement Agency in
Columbus, Ohio). They are pleased to be joined by two of NCSEA’s Presidents: Erin Frisch (NCSEA’s recent former President, and IV-D Director for the Michigan Office of Child Support), and Charles Smith (NCSEA’s newest President, and Vice President of Business
Development at GreenCourt Legal Technologies). Listen as each talk about being thoughtful stewards of NCSEA, their own contributions, and reflections on where they are heading...2024-10-0257 minNCSEA On LocationMeet Erica Thornton: The NCSEA 2024 Innovation & Collaboration Awardee
This week, NCSEA on Location features a discussion with Erica Thornton, Policy and Paternity Unit Manager, Division of Child Support Services, Georgia Department of Human Services. Hosted by Pat O’Donnell of YoungWilliams in Illinois and Brandi Gallebo, Frankin County Child Support Enforcement Services in Ohio, the conversation focuses on the collaboration between the Georgia Division of Child Support Services and the State Office of Vital Records to establish paternity at the time of birth. Listen as Erica describes how the program operates and the benefits each of the program’s stakeholders have realized.
2024-09-2522 minNCSEA On LocationMeet the NCSEA 2024 Howard G. Baldwin and New Leader Scholarship AwardeesOn this week’s On Location episode, Pat O’Donnell of
YoungWilliams (Illinois) and Brandi Gallebo of Franklin County Child Support Enforcement Agency (Ohio) host a conversation with Kristen Mindus and Taryn Aguon from the Placer County Department of Child Support Services located in the greater Sacramento, California area. Join the discussion about these NCSEA 2024 Howard G. Baldwin and New Leader Scholarship Awardees. Listen as Kristen and Taryn describe their career journeys, their goals, priorities and most importantly, their favorite foods. As a bonus, you will also hear a couple of person-on-the-street interviews, recorded at the 2024 NCSEA
Leadership Symposium in Detro...2024-09-1829 minNCSEA On LocationNCSEA's 2024 Program Awareness Awardee – Betina Gonzales McCracken and the New Mexico Child Support ProgramToday's episode comes to you from New Mexico, Illinois, and Ohio. Please join us as Betina Gonzales McCracken, Child Support Services Division Director for the State of New Mexico, the NCSEA 2024 Program Awareness awardee, discusses her initiative to use public service announcements to educate and promote the child support program to current and future program participants. Pat O’Donnell of YoungWilliams (Illinois) and Brandi Gallebo of Frankin County Child Support Enforcement Services (Ohio) host this lively and interesting conversation. Please continue to listen as the three public service announcements Betina and her team created illustrate why this program awareness campa...2024-09-1126 minNCSEA On LocationOCSS Commissioners’ Perspectives and Reflections of NCSEA Over the YearsToday’s episode comes to you on location from various places in California, New York, Tennessee, Washington DC, and Anchorage, Alaska. On today’s show, Veronica Riley and Tim Lightner lead a conversation off past and current commissioners from the Federal Office of Child Support Services. They share their perspectives and their
reflections of NCSEA over the years. Our guests include Dr. Sherri Heller, Margot Bean, Vicki Turetsky, Scott Lekan, and Tanguler Gray. Truly a unique experience to have all these people in one place!
2024-08-071h 12NCSEA On LocationCelebrating 50 Years: The Impact of the National Child Support Engagement Association (Part 2)On Location returns to celebrate 50 years of the National Child Support Engagement Association and comes to you from across North America: New York, Pennsylvania, Illinois, Michigan, Wisconsin, Arizona, California, and British Columbia, Canada. On today’s show, Pat O’Donnell and Veronica Riley continue their conversation with Margot Bean, Scott Cade, Erin Frisch, Steven Golightly, Alisha Griffin, Hannah Roots, Lisa Skenandore, and Diane Potts. They talk about how NCSEA has impacted child
support policy and reflect on NCSEA’s influence on the front-line staff level. Their guests share what excites
them about the future of NCSEA. Stick around until the end a...2024-07-3138 minNCSEA On LocationCelebrating 50 Years: The Impact of the National Child Support Engagement Association (Part 1)On Location continues to celebrate the 50 years of the National Child Support Engagement Association and comes to you from across North America: New York, Pennsylvania, Michigan, Wisconsin, Arizona, California, and British Columbia, Canada. On today’s show, Pat O’Donnell and Veronica Riley lead a conversation with Margot Bean, Scott Cade, Erin Frisch, Steven Golightly, Alisha Griffin, Hannah Roots, Lisa Skenandore, and Diane Potts. They talk about NCSEA’s impact on them personally, including on their own child support careers. They also talk about the impact on the greater child support community, including internationally. Stay tuned for next week, as the...2024-07-2433 minNCSEA On LocationThe History of the National Child Support Engagement Association (Part 2)Today’s episode returns to you from Anchorage, Alaska and Brooklyn, New York along with voices from around the country. On today’s show, Nick Palos and Tim Lightner lead the rest of a conversation with a group of NCSEA past Presidents, Executive Directors, and other NCSEA leaders including Vernon Drew, Colleen Eubanks, Ann Marie Ruskin, Chris Wood, Lori Bengston, Jim Fleming, Charles Smith, and Joe Mamlin. The group continues their discussion about the history of NCSEA. They talk about other tumultuous times, including the COVID19 pandemic, and how NCSEA responded. Their discussion covers notable achievements, program offerings, how we got...2024-07-1741 minNCSEA On LocationThe History of the National Child Support Engagement Association (Part 1)Today’s episode comes to you from Anchorage, Alaska and Brooklyn, New York along with voices from around the country. On today’s show, Tim Lightner and Nick Palos lead a conversation with a group of NCSEA past Presidents , Executive Directors, and other NCSEA leaders
including Vernon Drew, Colleen Eubanks, Ann Marie Ruskin, Chris Wood, Lori Bengston, Jim Fleming, Charles Smith, and Joe Mamlin. The group talks a bit about the history of the organization as well as that of the child support program itself, from the beginning through to 2017. We talk about how we came out of our reor...2024-07-1042 minNCSEA On LocationLeading with Heart and Soul: A 2024 NCSEA Leadership Symposium PreviewThis week’s episode of On Location is coming to you from across the country: Louisiana, Michigan, California, and Alaska. Join co-hosts Tim Lightner (co-chair of this year’s NCSEA Communications Committee, and coming to you from Anchorage, Alaska) and Emily Jernigan (Regional Administrator, Southern Region for the California Department of Child Support Services). Together they host Konitra Jack (Director, Louisiana Child Support Enforcement Services in Baton Rouge, Louisiana) and Sharon Pizzuti (Vice President, Courtland Consulting in East Lansing, Michigan). They have a conversation about an amazing event coming up in August: the 2024 NCSEA Leadership Symposium in Detroit, Michigan. Learn...2024-05-2229 minNCSEA On LocationA Meaningful Conversation with NCSEA’s Emerging Issues and Leading Practices SubcommitteeToday’s program comes to you from Michigan, Iowa,
California, and Alaska. Tim Lightner (co-chair of this year’s NCSEA Communications Committee -- and coming to you from Anchorage, Alaska) and DeAnna Rice (Administrative Assistant to Director David Kilgore of the California Department of Child Support Services) team up
to co-host today’s podcast. They welcome two new guests, Kelly Micka (Director, with Alvarez & Marsal), and Paul Gehm (of the Michigan State Courts). Join them as they talk about NCSEA Policy and Government Relations’
subcommittee, Emerging Issues and Leading Practices, and learn about the benefits that the NCSEA membership has from thi...2024-05-1533 minNCSEA On LocationNCSEA Membership Has Its Privileges“Membership has its privileges” is an advertising slogan
made famous by American Express. The implication, of course, was that rewards and other things were available only through membership. So, if you wanted to get in on the rewards, you had to be a “member.” Today’s episode is co-hosted by DeAnna Rice (Administrative Assistant II, Office of the Director, CA Department of Child Support Services) and Tim Lightner (co-chair of this year’s NCSEA
Communications Committee and coming to you from Anchorage, Alaska). They welcome a conversation with Linda Rhyne McKinley (Management Consultant with Public Knowledge) and Corri Flores (Director-Government Affairs Wage Garn...2024-05-0834 minNCSEA On LocationNCSEA-YOU! – Get Yourself Ready to Apply for NCSEA-U and Level UpToday’s episode comes to you on location from Georgia, Ohio and Colorado. Lisa Westfall (Enforcement Supervisor with Franklin County, Ohio Child Support Enforcement Agency) welcomes Maureen Leif (President
of Grays Peak Strategies in Colorado), and John Hurst (Marietta, Georgia). They have a conversation about the upcoming NCSEA-U offering, how it can help you understand the child support program a little deeper, increase your networking experience and build your confidence. They also talk about the application process,
what the committee looks for in choosing applicants, and how you can help your application to stand out. Learn who should apply, and whe...2024-03-1321 min
NCSEA On LocationBehavioral Economics and Attracting Customers to the IV-D ProgramThis week's episode of On Location comes to you from Virginia and North Carolina. Join Mariellen Keely (Virginia Child Support) as she hosts Taylor Ashe (Policy Program Consultant, Virginia Child Support) to discuss his January NCSEA CSQ Article: “Behavioral Economics and Attracting Customers to the IV-D Program.” Taylor explains how, with the help of his colleagues on the NCSEA Research Sub-Committee, they wrote this article based on Richard Thaler's book Nudge and the concepts included there. Some of the topics they chatted about were default options, being nice and how it all relates to the way we interact with our custom...2024-02-0727 min
NCSEA On LocationNCSEA On Location’s Top 10 Episodes for 2023Today we come to you from too many locations to count (well, actually 15 different locations across the U.S.)! On our program today, we are celebrating NCSEA’s premier podcast -- On Location. Listen and hear the top ten listened to On Location episodes for 2023. See how many you have heard, and which ones you might want to catch up with. And for those that have heard all the top ten, we thank you for diligently listening, and get ready for a fresh program episode next week!
2024-01-0349 min
NCSEA On Location2023 NCSEA Board of Directors' Favorite Holiday MemoriesWelcome to a special edition of NCSEA On Location--coming to you from across the U.S. Today, many of our NCSEA Board visit to share their favorite holiday memories, as well as their hope for the child support program. Settle in, and listen all the way through to hear them all.2023-12-271h 15
NCSEA On LocationThe Road to Policy Forum 2024Join host Mariellen Keely (VA Division of Child Support) as she has a conversation with NCSEA Policy Forum co-chairs, Laura Galindo (Senior Consultant, CSG Government Solutions in New Mexico) and Trish Skophammer (IV-D Director of the Ramsey County Child Support program, St. Paul, Minnesota). Both shared their hopes and insights about the upcoming 2024 NCSEA Policy Forum. If you are on the fence about registering, this podcast might just change your mind!
Registration link: About | NCSEA Policy Forum
2023-12-1324 min
NCSEA On LocationSparking the Spark: A Conversation on NCSEA’s Legislative ProposalsToday’s episode comes to you from Ohio, Colorado, and Alaska. Tim Lightner (in Anchorage, Alaska with CGI Technologies, and Solutions Inc.) welcomes two guests that are known throughout the child support program, and who are here to join in a conversation about the legislative proposals that NCSEA has initiated. Amy Roehrenbeck, co-chair of NCSEA’s Policy and Government Relations Committee; and Bob Williams,
committee member and architect of the legislative proposals
speak about how this came about. They talk about key components: retaining collections, recoupment, enforcement, performance measures, funding for noncustodial parent services and parenting time orders. Listen as they talk...2023-11-1554 min
NCSEA On LocationThe History of the National Tribal Child Support ProgramToday’s episode comes on location from North Carolina, Oklahoma, Wisconsin, and California. Veronica Riley (Veronica Riley Training & Consulting) hosts today’s podcast, and has an engaging conversation with Sandy Cloer (President of the National Tribal Child Support Association; Division Director of the Eastern Band of Cherokee Indians child support program in western North Carolina); Lisa Skenandore (past president of
the National Tribal Child Support Association and member of the Honorary Board, Vice President of Business Development at Systems & Methods, Inc. (SMI); and prior with the Oneida Nation in Wisconsin); and Jerry Sweet (First President of the National Tribal Child Supp...2023-10-2528 minNCSEA On LocationNCSEA’s 2023 Program Awareness AwardeeOn today’s edition hear how Natalie Dillon and her team created and implemented a new three county Regional Child Support Agency to serve families in Colusa, Sutter, and Yolo Counties in Northern California. Their comprehensive outreach and branding efforts and impressive results led to their selection as the NCSEA 2023 Program Awareness Award. Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services bring you an interesting and engaging conversation focused on how to effectively communicate across a large and diverse set of communities.
Listen to learn more of their experiences and the positive impact t...2023-10-0425 minNCSEA On LocationThe NCSEA 2023 Innovative Partnership and Collaboration AwardeeThis episode of On Location, is hosted by Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services and features a conversation with the NCSEA 2023 Innovative Partnership and Collaboration Awardee. Yemane Weldu, Ami Gomez and Andee Monexay
represent the team of people within the San Diego County Department of Child Support Services who created and implemented the initiative for Justice Involved Parents and Children (JIPC). Listen as they describe their mission, their passion for their work, and the impressive results that they and their program deliver to individuals and to their families.
2023-09-2722 minNCSEA On LocationThe Passing of the Gavel (Part 2)Today’s episode comes to you from Michigan, North Dakota, and Alaska. Tim Lightner (CGI) hosts current NCSEA President Erin Frisch (IV-D Director of the Michigan Child Support Program) and Immediate
Past-President, Jim Fleming (Director of the Child Support Section of the North Dakota Department of Health and Human Services). The conversation resumes as they talk about their challenges, successes, and passions, both during the past NCSEA year, and for the new year ahead. They talk about NCSEA’s name change; the Leadership Symposium in Anaheim; Diversity, Equity, and Inclusion; and so much more. So much in fact, that we’ve pr...2023-09-0651 minNCSEA On LocationThe Passing of the Gavel (Part 1)Today’s episode comes to you from Michigan, North Dakota, and Alaska. Tim Lightner (CGI) hosts current NCSEA President Jim Fleming (Director of the Child Support Section of the North Dakota Department of Health and Human Services) with President-Elect, and incoming President Erin Frisch (IV-D Director of the Michigan Child Support Program). The conversation centers around Jim and Erin’s leadership roles, how they started with the child support program, their involvement with NCSEA, and how they prepared for the role of president. Listen as they talk about their challenges, successes, and passions, both during the NCSEA year now ending...2023-08-3046 minNCSEA On Location2023 NCSEA Leadership Symposium Person-On-the-Street InterviewsComing to you On Location from the Anaheim Marriott Hotel in Anaheim, California (next door to Disneyland!). Our On Location podcast reporters scour the halls, workshop, and plenary rooms to talk to NCSEA Leadership Symposium attendees and get their take on the conference. Brandi Gallebo (Franklin County Child Support), Pat O’Donnell (YoungWilliams) and Tim Lightner (CGI) approach conference guests for on-the-street mini-interviews. They talk about if this is their
first Leadership Symposium, or if they have attended in the past; favorite sessions; favorite foods; what they have gotten to do for fun since arriving in Anaheim – and more! They als...2023-08-2319 minNCSEA On LocationNCSEA’s 2023 Outstanding Leader Awardee: Konitra JackThis episode of On Location features a conversation with Konitra Jack, the IV-D Child Support Enforcement Director for the State of Louisiana Department of Children & Family Services. Konitra is NCSEA’s 2023 Outstanding Leader Awardee. Her career journey as well as her commitments to community and family, as shared with hosts Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services, will motive you to set goals, always remember who we serve and to remember to practice self-care. Listen and be inspired.
2023-08-1622 minNCSEA On LocationCongratulations to the 2023 NCSEA Scholarship AwardeesEach year, NCSEA accepts nominations to recognize individuals who make significant contributions to the child support program. Three individuals are selected to receive scholarships to attend the NCSEA Leadership Symposium. comes to you on location from Ohio, Illinois, California, North
Carolina, and Pennsylvania. Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services bring you a conversation with Monique Jacques, Jennifer Crudo Allan and Rebeka Reigner, the 2023 NCSEA Scholarship Awardees. Monique, Jennifer, and Rebekah each share their motivations and inspirations as they carry out their respective responsibilities. Learn more about their programs and achievements.2023-08-0923 minNCSEA On LocationWeb Talking with NCSEA: How to Get InvolvedComing to you on location from Ohio, Minnesota, New Mexico and Alaska, Tim Lightner (CGI Technologies and Solutions, Inc. based in Anchorage, Alaska) is joined by co-host Brandi Gallebo (Manager with the Franklin County Child Support Enforcement agency in Columbus, Ohio). They have a conversation with this year’s NCSEA Web Talk Committee co-chairs, Dr. Trish Skophammer (IV-D Director of the Ramsey County Child Support program, St. Paul, Minnesota) and Laura Galindo (Senior Consultant, CSG Government Solutions in New Mexico). They talk about web talks, one of NCSEA’s membership benefits, and how these make it easy to stay up to dat...2023-07-1227 minNCSEA On LocationA Roundtable Chat with On Location PodcastersToday’s episode comes to you from Georgia, Illinois, California, Alaska, and Virginia. Mariellen Keely (VA Child Support) hosts some of her NCSEA podcasting peers from the Communication Committee and podcast Subcommittee: Adrienne Reddick (GA Division of Child Support Services), Pat O’Donnell (YoungWilliams), Emily Jernigan (CA Child Support Services), and Tim Lightner (CGI Technologies and Solutions, Inc.). They meet up around the virtual roundtable and talk about their roles in child support, how they got involved in NCSEA On Location, and even some of their favorite things about podcasting. Listen as they encourage NCSEA members to get involved in volu...2023-07-0525 minNCSEA On LocationNCSEA Connects: Forums to Further Professional DevelopmentOn today’s program, Tim Lightner (CGI Technologies and Solutions, Inc.) in Anchorage, Alaska welcomes NCSEA Connects co-chairs Laura Van Buskirk (Director of Placer County Department of Child Support Services) and Kathie Bohacek (Child Support Program Manager/Outreach Coordinator for the San Joaquin County Department of Child Support Services). They fill us in on what exactly is NCSEA Connects, how it got started, and their own involvement with this NCSEA member benefit. Listen as they discuss the five different affinity groups that comprise NCSEA Connects, how any NCSEA member can tap into this resource (and how to become a memb...2023-06-2127 minNCSEA On LocationBringing Value and Vision: Meet NCSEA’s Executive Director, Christopher WoodThis episode of On Location comes to you from North Carolina, Michigan, and Alaska. Co-hosts Tim Lightner (CGI in Anchorage, AK), and Erin Frish (IV-D Director of the Michigan Child Support Program; and NCSEA President-Elect) welcome NCSEA’s newest addition, Executive Director Christopher Wood. Listen as they introduce Chris to our membership and have a conversation to learn more about him and his journey to NCSEA. Hear Chris talk about his experiences with associations, what sparked his interest with NCSEA and what made him apply. Hear also about what he brings to the table, his vision and what he is exc...2023-05-3129 minNCSEA On LocationNCSEA’s Research Committee: Collaboration to Assist Child Support Professionals EverywhereToday’s episode comes to you today on location from Georgia, Washington, and Alaska. On today’s show, Tim Lightner (CGI) welcomes Liz Schriber (GA Dept of Human Services, Child Support Division) and Wally McClure (Ravenwings Consulting). Liz and Wally are currently serving as the co-chairs of NCSEA’s Research Committee. They talk about their own career journey and how it led them to where they are today, and how the Research Committee brings together the importance of leadership and good research, in a larger emphasis on collaboration to support the NCSEA community and child support professionals everywhere. They talk about...2023-05-1738 minNCSEA On LocationMaking the Most of Your MeetingToday’s show comes to you on location from Missouri and Illinois. Pat O’Donnell (YoungWilliams) welcomes Ellen Rutledge. Ellen is the Director of Professional Development at YoungWilliams, an NCSEA Board member and a co-chair of this year’s NCSEA Leadership Symposium. Today Ellen and Pat discuss the meeting heavy nature of our work and the world we live in. We’ve all seen that joke about how our last meeting could have just as well been an email. We all get frustrated with the content and the need for meetings, but it seems that over the past few years with th...2023-05-1040 minNCSEA On LocationLeading with Heart: Elevating your Child Support Career with NCSEA UOn Location comes to you today from Georgia, Louisiana, Kansas, California and Alaska. Tim Lightner (CGI) hosts Ashley Dexter (Deloitte Consulting), John Hurst (Assistant Deputy Commissioner for the Georgia Department of Human Services, Division of Child Support Services), Robbie Endris (Conduent) and Laura Van Buskirk (Director, Placer County, California Department of Child Support Services). Join them for a conversation of one of NCSEA’s premier events, NCSEA U: it’s origins, it’s purpose, and its significance. Find out about the 2023 NCSEA-U at the Leadership Symposium – the dates, the curriculum and the instructors. Learn how to apply, and when applications a...2023-04-2637 minNCSEA On LocationDon’t Be Shy. Apply! For the 2023 NCSEA Awards and ScholarshipsComing to you from Michigan, Kansas, Ohio and Illinois, join co-hosts Pat O’Donnell (YoungWilliams) and Brandi Gallebo (Franklin County, OH Child Support) as they host Erin Frish (Michigan IV-D Director) and Monica Evans-Lombe (NCSEA Interim Executive Director). Hear from Erin and Monica as they share about themselves and their roles with NCSEA, and as they discuss the 2023 NCSEA awards nominations and scholarship applications. Learn what these are, what they include, who can submit and apply. Listen as they also discuss the approaching timelines and deadlines, and what to remember to include with your award nomination or scholarship application. Do...2023-03-2917 min
NCSEA On LocationThe 2023 NCSEA Policy Forum PreviewOn Location comes to you from New York, Wisconsin, Illinois, and Alaska. Tim Lightner (Alaska Child Support) and Pat O’Donnell (YoungWilliams) co-host today’s episode. They welcome Margo Bean (Deloitte) and Connie Chesnik (Administrator of the Division of Family and Economic Security in the Wisconsin Dept. of Children and Families), co-chairs of the 2023 NCSEA Policy Forum. They have a conversation about being tasked with this opportunity, this year’s conference theme, and the benefits of attending the Policy Forum. They also give some teasers of what to expect this year, who will be attending from The Hill, and what are the “don’t m...2023-02-1526 minNCSEA On LocationAnn Marie Ruskin -- A Career Well ServedOn today's show, Tim Lightner is joined by co-hosts Brandi Gallebo, Diane Potts and Jim Fleming. Together they have a conversation with NCSEA's Executive Director, Ann Marie Ruskin on the eve of her retirement after her outstanding service to NCSEA. She reflects on how she came to NCSEA in the beginning. She shares with us her reflections on the organization and the people she's worked with over the many years. Her service is certainly appreciated, and she will certainly by missed.2023-02-0146 min
NCSEA On LocationThe Power of the Podcast--NCSEA On Location's 100th EpisodeCovering the map today, on location from Ohio, Illinois, North Dakota, and Alaska, today’s program marks a milestone: the 100th Episode of NCSEA On Location. Tim Lightner, (Alaska Child Support Services Division) hosts Pat O’Donnell (Vice President of Payment Processing at YoungWilliams), Joe Mamlin (Sr. Associate with Grays Peak Strategies) and Jim Fleming (NCSEA President, and Director of the Child Support Section of the North Dakota Department of Health and Human Services). They talk about On Location: its beginnings, its contributions, its production, and their vision. Listen as they share their stories and invite you to be a guest on the podcas2022-12-211h 05
NCSEA On LocationIntroducing the National Child Support Market Research SurveyToday’s edition comes to you from four different time zones: California, Michigan, Minnesota, and Alaska. Tim Lightner (Alaska Child Support Services Division) hosts an engaging conversation about the National Child Support Market Research Survey. He hosts guests Nicole Darracq (Assistant Director, Office of Communication and Public Affairs for California Child Support Services); Amy Lindholm (Management Analyst, MPA, Michigan Supreme Court. State Court Administrative Office, Friend of the Court Bureau) and Bruce Erickson (Policy and Communications Coordinator, for the Minnesota Child Support Division). Listen as they discuss the collaborative effort of the National Child Support Market Research Survey, including how it was for...2022-12-1449 minNCSEA On LocationThe Benefits of NCSEA MembershipToday’s episode of On Location comes to you from California, Illinois, and Texas. Pat O’Donnell of YoungWilliams hosts a discussion with Corri Flores, Director–Government Affairs Wage Garnishments Compliance & Shared Services with ADP and Charles Smith, President and CEO of Charles R. Smith Consulting, LLC. Corri and Charles are the Co-Chairs of the NCSEA Membership Committee for the 2022-2023 program year. Join us for a lively and informative discussion highlighting all the benefits NCSEA offers to its members and potential members. Learn how NCSEA membership can make a difference for you and your organization and can enhance your c...2022-12-0742 minNCSEA On LocationSpotlight on the NCSEA 2022 Program Awareness AwardeeOn Location is pleased to bring you the final “spotlight” podcast of 2022. We come to you today from Massachusetts, Ohio, and Illinois. In this podcast, Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Agency co-host a conversation spotlighting the Commonwealth of Massachusetts Department of Revenue Child Support Team, the NCSEA 2022 Program Awareness Awardee. Michelle Cristello, Deputy Commissioner and IV-D Director, and Chris Breen, Business Operations Manager are our guests today. Michelle and Chris discuss the Virtual Customer Service Counter project and its positive impact for program participants, Massachusetts child support team members and other part...2022-11-3028 minNCSEA On LocationSpotlight on the NCSEA 2022 Emerging Leader AwardeeEach year, On Location features “spotlight” interviews with individuals or program teams who have made significant contributions to the child support program. We come to you today from California, Ohio, and Illinois. In this podcast, Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Agency co-host a conversation with the NCSEA 2022 Emerging Leader, Alexis Ramirez. Everyone embarks on a varied path to reach their current role and Alexis is no exception. The experiences and knowledge that he has gained in his career to date have enabled him to implement workflow automation tools, making the child support prog...2022-11-0233 minNCSEA On LocationGrowing Stronger: A Conversation with Janae Franklet of The Central Council of the Tlingit and Haida Indian Tribes of AlaskaOn Location comes to you today from Anchorage, Alaska and Juneau, Alaska by way of Bend, Oregon. Tim Lightner (Alaska CSSD) hosts Janae Franklet, Tribal Child Support Manager for the Central Council of the Tlingit and Haida Indian Tribes of Alaska (CCTHITA). Listen as Janae shares how she started her career with child support, and as she talks about the Tlingit-Haida Tribal program in Alaska: who it serves, its successes, growth, and goals for the future. Janae also discusses CCTHITA’s participation with NCSEA, and her involvement with volunteering on the NCSEA Communications Committee this year.2022-10-2637 minNCSEA On LocationSpotlight on the NCSEA 2022 Outstanding Leader AwardeeEach year, On Location features “spotlight” interviews with individuals or program teams who have made significant contributions to the child support program. We come to you today from Wisconsin, Ohio, and Illinois. In this podcast, Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Agency, co-host a conversation with the NCSEA 2022 Outstanding Leader awardee, Maria Lasecki. Maria shares her career journey which we’re sure you’ll find to be most interesting, as well as her thoughts on servant leadership, and how the peer mentoring program has provided significant benefits to child support program participants. This pod...2022-10-1955 minNCSEA On LocationSpotlight on the NCSEA 2022 Howard G. Baldwin Memorial Scholarship AwardeeOn Location comes to you today from Virginia, Illinois, and Ohio. Pat O’Donnell (YoungWilliams) and Ann Durkin (Job and Family Services in the Stark County, Ohio Child Support Program) co-host today’s program. They welcome Verrhonda Bullock (Virginia Division of Child Support Enforcement). Verrhonda is the Howard G. Baldwin Memorial Scholarship awardee for the 2022 NCSEA Leadership Symposium. Listen as Verrhonda shares about her career journey and the roles that she has held in the child support program and discusses the Information Exchange Planning Team in her state. Verrhonda also talks about how she will leverage the knowledge she gain...2022-09-2111 minNCSEA On LocationSpotlight on the NCSEA 2022 New Leader and Judge Ross Scholarships AwardeesOn Location comes to you today from California, North Carolina, Illinois, and Ohio. Pat O’Donnell (YoungWilliams) and Ann Durkin (Job and Family Services in the Stark County, Ohio Child Support Program) co-host today’s program. They welcome Dori McCarty (Kings County Child Support in Hartford, California) and Bryan Suter (Catawba County DCSS, in Newton, North Carolina). Dori is the New Leader Scholarship awardee; and Brian was awarded with the Judge Ross Scholarship for the 2022 NCSEA Leadership Symposium. Listen as they share about themselves, share their insights from the 2022 Leadership Symposium in Charlotte, North Carolina and how they will use...2022-09-2114 minNCSEA On LocationThe Power of EmpathyComing to you from California and Illinois, Pat O’Donnell of YoungWilliams hosts the first in an On Location series dedicated to Professional Development. The guests for this podcast are Laura Van Buskirk, Director, Placer County, California Department of Child Support Services and Kathie Bohacek, Child Support Program Manager/Outreach Coordinator for San Joaquin County, California Department of Child Support. This podcast is dedicated to the Power of Empathy. Laura and Kathie talk about the use of empathy as a tool in our professional interactions as we all strive to be the best we can be. For more information on th...2022-09-0741 minNCSEA On LocationVision, Perspectives, and Engagement: A Conversation with NCSEA Presidents—Lori Bengston and Jim FlemingComing to you from Nebraska, North Dakota and Alaska, Tim Lightner (Alaska CSSD) hosts NCSEA’s outgoing President, Lori Bengston (YoungWilliams) and incoming President, Jim Fleming (IV-D Director of North Dakota’s Child Support program). They have a conversation about their roles in the child support program, and their years of service with NCSEA. Lori talks about her challenges, achievements, and successes, as well as her greatest rewards in serving as NCSEA’s President this year. Jim discusses his theme of engagement, some of the areas of focus for this coming year and what he hopes to accomplish. They talk about the chan...2022-08-3154 minNCSEA On LocationDelaware is Changing with the TimesToday’s episode comes to you on location from Massachusetts, Delaware and Anchorage, Alaska. Tim Lightner (Alaska Child Support Services Division) welcomes co-host Chris Breen (Deputy Director of the Northern Region of the MA Child Support Program). Their guest is Ted Mermigos (Director of the Child Support Program in the State of Delaware). Ted talks to us today about his career in the program, and about how over the years, Delaware has changed to keep up with the times. Most recently, they’ve embraced the social media effort to increase outreach and communication with the public. You can access Delaware’...2022-07-2047 min
NCSEA On LocationY’All Come to Charlotte: Get Ready to Level-Up!This episode comes to you from Pleasanton, California; Concord, North Carolina; Raleigh, North Carolina; and Anchorage, Alaska. Tim Lightner (Alaska CSSD) hosts a conversation with the co-chairs of the 2022 Leadership Symposium: Phyllis Nance (Director, Alameda County DCSS), Linda Rhyne-McKinley (Quality and Training Supervisor, Mecklenburg County CSE) and Carla West (Sr. Director of Economic Security/State IV-D Director, NC DHHS, Div. of Social Services). Listen as they talk about how they got involved in the child support program, and with NCSEA. Hear them discuss this year’s Leadership Symposium – the planning, the location, the plenaries, and workshops –and this year’s theme of “...2022-05-1849 minNCSEA On LocationBehind the Scenes of NCSEA’s Web TalksThis episode comes to you from the states of Georgia, Virginia, Louisiana and New Mexico. Mariellen Keely (Virginia Child Support) hosts today’s conversation, and is joined by Robbie Endris (Conduent), Shareda Morgan (GA Child Support) and Laura Galindo (CSG Government Solutions). They talk about their careers in child support, and their work on the NCSEA Web Talk committee. Listen as they share how the web talk year is planned, as well as some of their favorite web talks that are special to them. They also discuss how to get involved in NCSEA committees, whether it be this one, or...2022-04-2028 minNCSEA On LocationNeutrality in Child Support Service DeliveryThis episode is co-hosted by Pat O’Donnell (YoungWilliams) and Brandi Gallebo (Franklin County CSEA) and comes to you from Illinois, Ohio, and Arizona. They welcome Doreen Nicholas, who is a Survivor Engagement and Systems Change Specialist at the Arizona Coalition to End Sexual and Domestic Violence. Some of you may have heard Ms. Nicholas speak at the 2022 NCSEA Policy Forum in Washington DC. Today they discuss the importance of neutrality in child support program service delivery, particularly how that impacts domestic and sexual violence survivors. Hear about Ms. Nicholas’ career journey; and the Arizona Coalition’s mission of interventio...2022-04-0617 minNCSEA On LocationGetting to Know NCSEA’s Own, Katie KenneyThis episode of NCSEA On Location is coming to from Norwalk, Connecticut; Columbus, Ohio; Canton, Ohio and Anchorage, Alaska. Co-hosts Tim Lightner (AK Child Support), Brandi Gallebo (Franklin County CSEA) and Ann Durkin (Stark County, Ohio Child Support) welcome NCSEA’s newest staff member, Katie Kenney, Senior Manager of Professional Development. It’s an opportunity to get to know Katie, her life experiences, and how she came to know about NCSEA. Listen to Katie’s first impressions, including her introduction to the 2022 Policy Forum, and what her roles will be going forward. Get to know some fun facts, and most o...2022-03-3031 minNCSEA On LocationNCSEA-U: A Preview to a Great OpportunityToday’s episode comes to you on location from Canton, Ohio; Lansing, Michigan; and Seattle, Washington. Hosted by Ann Durkin (Stark County, Ohio Child Support) she welcomes her guests Erin Frish and Wally McClure -- co-instructors of the NCSEA-U Program. NCSEA-U is held in conjunction with the Leadership Symposium, which will take place in Charlotte, North Carolina this August. If you’re interested in participating in NCSEA-U, the registration deadline is 3/31/22. It’s an excellent opportunity and these are top-notch instructors!2022-03-2327 minNCSEA On LocationDiversity, Equity, and Inclusion: Continuing the Conversation with Dr. Deirdre S. WilliamsComing to you from Columbus, Ohio, Sugarland, Texas and Anchorage, Alaska. Join co-hosts Tim Lightner (Alaska Child Support Services Division) and Brandi Gallebo (Franklin County CSEA) as the speak with Dr. Deirdre S. Williams (Chief Bridge Builder, Leadership Development at U-Bridge Project Consulting). You may have heard Dr. Williams speak at the 2022 NCSEA Policy forum in Washington DC. Now join us as she continues the conversation on Diversity, Equity, and Inclusion: Living What You are Learning.2022-03-1649 minNCSEA On LocationIntergovernmental Hot Topics!This episode comes to you from Saratoga, New York; Richmond, Virginia; and Anchorage, Alaska. Tim Lightner (Alaska CSSD) and Mariellen Keely (VA Grants & Initiatives Consultant Senior) have a conversation with Rob Velcoff (Intergovernmental Support Services). Rob talks about his career with his different roles in the child support program, and where his journey has taken him. Rob discusses what are some of the “hot topics” in intergovernmental casework, some of its challenges, and identifies some of the “wins”. They also talk about his recent article in the January issue of the NCSEA Child Support CommuniQue (CSQ)– “Intergovernmental Hot Topics!” and his upcoming...2022-01-2658 minNCSEA On LocationA Preview to the 2022 NCSEA Policy ForumToday’s On Location comes to you from Update New York, Wisconsin and Anchorage, Alaska. The focus of today’s show is the NCSEA Policy Forum, scheduled to take place at the JW Marriot in Washington DC February 3rd through 5th, 2022. Tim Lightner welcomes co-chairs of the event, Margot Bean (Deloitte Consulting) and Connie Chesnik (Administrator of the Division of Family and Economic Security in the Wisconsin Dept of Children and Families). They talk a little bit about their own backgrounds in the child support program, as well as the conference itself, the themes and what we might expect from...2022-01-0522 minNCSEA On LocationWho Do We Serve, and Do We Serve Them Well?Today’s episode comes to you on location from North Dakota, Massachusetts, and Anchorage, Alaska. The topic is Who do we serve, and do we serve them well? It’s an in-depth look at the child support program looking at things we do well now, and things that we might be able to do better in the future. The show today is hosted by Tim Lightner and joining him today as co-host is Chris Breen (Deputy Director of the Northern Region for the Massachusetts child support program). They welcome guest Jim Fleming (Director of the North Dakota Child Support prog...2021-12-0846 minNCSEA On LocationNCSEA’s 2021 Outstanding Leader AwardIn this episode, Pat O’Donnell wraps up her series on NCSEA’s 2021 Leadership Awards. Coming to you from locations in San Diego, California and Chicago, Illinois, Pat O’Donnell (YoungWilliams) hosts a conversation with Robert Lafer (Chief Legal Counsel, San Diego Department of Child Support Services) on being awarded the 2021 NCSEA Outstanding Leader Award. They talk about Rob’s ongoing and impactful accomplishments in the child support program; what led him to his current role; and transitioning to a balanced approach to help both parents support their children. They also talk about the innovations used in the child support pro...2021-11-1728 minNCSEA On LocationThe National Tribal Child Support Association: Striving to Improve the Quality of Life for Indian ChildrenThis episode is hosted by Tim Lightner (Alaska CSSD) and Ann Marie Ruskin (Executive Director, NCSEA), as they welcome the immediate past-President, and current President of our sister-organization, The National Tribal Child Support Association (NTCSA). Our guests include Sandy Cloer who is the current President of the association. Sandy is the Child Support Director of the Eastern Band of Cherokee Indians in western North Carolina. Also on the program is Marsha Harlan, the immediate past President who just completed her second term in that role. Marsha is an attorney and a tribal court judge working in multiple programs across...2021-11-1042 minNCSEA On LocationThe 2017 Uniform Parentage Act: Meeting the Needs of Families and ChildrenThis edition of On Location comes to you from locations of Boston, Massachusetts; Denver, Colorado; and Anchorage, Alaska. Your host, Tim Lightner (Alaska Child Support Services Division) has an engaging conversation with Patience (Polly) Crozier and Diane Potts. Polly is the Senior Staff Attorney with the GLAD’s GLBTQ Legal Advocates and Defenders, and Diane Potts is the Vice President of Child Support and Workforce Services at PublicKnowledge. You may remember hearing Polly present at the 2021 NCSEA Policy Forum, in the plenary titled: "Parentage 2.0: Breaking Down Barriers for Same Sex Families.” Today they have a conversation on the Uniform Parentage...2021-11-0352 minNCSEA On LocationThe Pass-Through: Flowing More Collections to the FamilyToday’s episode is hosted by Greg Wilson (the Executive Director of the California Child Support Director’s Association and member of the NCSEA Communications Committee and Podcast Subcommittee). Greg is joined by Kathy Sokolik and Elizabeth Morgan (both of PublicKnowledge) for a second in a series about the child support pass-through. They discuss the history of the pass-through going all the way back to the 80’s; how and why it started; some of the legal and regulatory background; and how this is impacting states’ decisions on current distribution policy.2021-10-2755 minNCSEA On LocationNCSEA’s 2021 National Emerging Leader AwardThis episode was recorded on location in the Commonwealth of Virginia and Illinois. Pat O’Donnell (of YoungWilliams) continues her series on NCSEA’s 2021 awards, by having a conversation with Barbara Lacina (Division Director of the Commonwealth of Virginia’s Division of Child Support Enforcement) – the recipient of the 2021 NCSEA National Emerging Leader Award. They talk about recognizing Barbara’s ongoing and impactful accomplishments since being appointed to her position in January of 2020, and what it was like to take on a new responsibility as a new director during the onset of the COVID pandemic. They also discuss leadership skills that w...2021-09-2932 minNCSEA On LocationNCSEA’s 2021 Innovative Partnership / Collaboration AwardThis episode was recorded on location in Illinois and Massachusetts and is hosted by Pat O’Donnell -- a long-time member of our Podcast subcommittee, and frequent host on this program. Pat welcomes Domenic Dicenso, who is the Deputy Court Administrator for the Commonwealth of Massachusetts Probate and Family Court Department. This Department was awarded the 2021 NCSEA Innovative Partnership and Collaboration Award at the recent national conference in Austin, Texas. Today we get to hear more about the program that led to this award; how it has impacted their caseload and the families that they serve; and what they ho...2021-09-2220 minNCSEA On LocationNCSEA’s 2021 Program Awareness AwardJoin Pat O’Donnell of YoungWilliams as she has a conversation with Mariellen Keely, the Digital Marketing Project Director for the Commonwealth of Virginia’s Division of Child Support Enforcement. They talk about Virginia being the recipient of the NCSEA 2021 Program Awareness Award for #SupportVAKids: the digital marketing campaign for the Virginia Child Support Program, how the campaign was designed and what it entailed.2021-09-1516 minNCSEA On LocationA New Take on the Child Support Pass-Through PaymentThis episode comes to you from multiple locations in California and Colorado. Greg Wilson (Executive Director of the Child Support Director’s Association (CSDA in California) and NCSEA member) has a conversation with Larry Desbien (Director, Colorado Child Support Services Division) and David Kilgore (Director, California Department of Child Support Services). The talk about what is a pass-through payment and how it works—including a historical perspective. Listen as they discuss pass-through’s and what some states are doing differently to pass-through more child support collected directly on to the family.2021-09-0145 minNCSEA On LocationContinuing the Leadership: An interview with NCSEA Presidents—Lisa Skenandore and Lori BengstonTim Lightner welcomes the outgoing president, Lisa Skenandore and the incoming president, Lori Bengston of the National Child Support Enforcement Association (NCSEA). From locations in Wisconsin, Nebraska and Alaska, get a chance to learn more about Lisa and Lori -- their stories of where their journeys have led them, and where they (and NCSEA) are headed. Hear also about how they got involved with NCSEA.2021-08-2527 minNCSEA On LocationAn Engaging Conversation with ERICSA’s PresidentsOn Location comes to you from Indianapolis, Indiana, Lebanon, Ohio and Brooklyn, New York. Nick Palos leads a discussion with child support leaders who help shepherd the Eastern Regional Interstate Child Support Association (ERICSA): Tommy Howard (1st Assistant Prosecutor and Director of Warren County, OH Child Support Enforcement) and Mike McGuire (Deputy Prosecuting Attorney, and Division Supervisor for the Marion County, IN Child Support Division). Join them as they discuss NCSEA’s sister-organization, ERICSA: their leadership; what they strive to do; and the challenges that they have faced during their tenure.2021-08-1836 minNCSEA On LocationNew Research on Parenting Programs for Low-Income Fathers: A Discussion with Jay Fagan and Jessica Pearson (Part 2)This is part two of our series on research into programs for low-income fathers. For this series of episodes, Tim Lightner is joined by co-host Sharon Pizzuti from Cortland Consulting and Co-chair of the NCSEA Communications Committee. Tim and Sharon speak with guests Jay Fagan (a faculty member for the School of Social Work at Temple University in Pennsylvania and Co-Director of the Fatherhood Research and Practice Network, USA) who has focused his research on fathers and fatherhood programs; and Jessica Pearson (the Founder and Director of the Center for Policy Research in Denver, Colorado, an independent, non-profit; and...2021-07-2842 minNCSEA On LocationNew Research on Parenting Programs for Low-Income Fathers: A Discussion with Jay Fagan and Jessica Pearson (Part 1)This episode is part one of a two-part series on research into programs for low-income fathers. For this series of episodes, Tim Lightner is joined by co-host Sharon Pizzuti from Cortland Consulting and Co-chair of the NCSEA Communications Committee. Tim and Sharon speak with guests Jay Fagan (a faculty member for the School of Social Work at Temple University in Pennsylvania and Co-Director of the Fatherhood Research and Practice Network, USA) who has focused his research on fathers and fatherhood programs; and Jessica Pearson (the Founder and Director of the Center for Policy Research in Denver, Colorado, an independent...2021-07-2153 minNCSEA On LocationLooking Forward: A Conversation with the 2021 NCSEA Leadership Symposium Co-Chairs and NCSEA’s Director of Professional DevelopmentWe are coming to you on location today from Virginia, Kansas, Texas and Alaska. On today’s episode, Tim Lightner welcomes Ashley Dexter and Charles Smith, co-chairs of this year’s NCSEA Leadership Symposium. Also joining them is Gillyn Croog, who is NCSEA’s Director of Professional Development. They talk about the upcoming conference, what to expect, and how good it’s going to be to be in person after a year of virtual conferences.2021-06-0239 minNCSEA On LocationContinuing the Conversation with Zenell BrownComing to you from Michigan and Alaska, Sharon Pizzuti and Tim Lightner continue the conversation with Zenell Brown, Esq. from her discussion at the 2021 NCSEA Policy Forum.
Grab a cup of coffee and be ready to engage as she shares about diversity and inclusion, her personal experiences and her book, Coffee and Conversations: Inclusion and Belonging.2021-05-1948 minNCSEA On LocationInteragency Engagement in the Great State of GeorgiaToday’s episode comes to you from Georgia and Alaska. Tim Lightner has a conversation with Wende Parker and John Strickland about what the Georgia Department of Human Services, Division of Child Support Services is doing with their Parental Accountability Court and Fatherhood programs. Hear about their successes, their passion, and their dedication. It’s a great opportunity to learn about interagency engagement and to know more about what NCSEA’s friends and members are doing in the Great State of Georgia!2021-05-1248 minNCSEA On LocationRevisiting a Conversation with ERICSA President Patrick QuinnWe’re bringing this podcast back, for another listen with Diane Potts and Pat Quinn conversing, and with a special introduction from NCSEA President, Lisa Skenandore. It’s a nice reminder of Pat, and his contributions to the child support program. And a nice reminder of our colleague and friend. (Originally published on 5/3/20.)2021-04-2828 minNCSEA On LocationBecome Acquainted with the NCSEA CSQ and Its Co-ChairsThis episode comes to you on location from Alaska, North Carolina and Pennsylvania. On today’s show, Tim Lightner and Tammy Pearson have a conversation with the co-chairs of the NCSEA Child Support CommuniQue (better known as the CSQ), Carla West and Ann Marie Oldani. They talk about the history of the publication, its purpose, and they give you some insights of how it’s published.2021-04-2141 minNCSEA On Location2021 NCSEA Policy Forum PreviewToday's episode comes to On Location from Michigan, Minnesota, California and Alaska! On this episode, Tim Lightner and Greg Wilson have a conversation with our 2021 NCSEA Policy Forum co-chairs, Erin Frisch and Shaneen Moore. They talk about the upcoming Policy Forum, what's going to be different this year, and how they planned for an amazing virtual event.2021-02-1844 minNCSEA On LocationWork Life Balance: Serving Others - NCSEA Blog Cast Part 3 of 3Part three of our three-part series on the Work Life Balance blog cast, led by Ellen Rutledge. This episode concludes a conversation with Kim Newsom Bridges, Jennifer Coultas and Mike Moreno on the subject of work-life balance, leadership and the impact on relationships in the work-life culture. Part 3 is done in conjunction with their blog cast articles in the NCSEA CSQ, and is focused on Serving Others.2020-10-2228 minNCSEA On LocationA Conversation and Update of NCSEA's Policy and Government Relations (PGR) CommitteeNCSEA’s own Gillyn Croog welcomes NCSEA President Lisa Skenandore and Past President Diane Potts. They provide an update of the activities of NCSEA’s Policy and Government Relations Committee, and discuss how they plan to remain engaged with the NCSEA membership in these trying times during the COVID-19 pandemic.2020-09-1444 minNCSEA On LocationAn Interview with NCSEA Presidents--Tanguler Gray and Lisa SkenandoreTim Lightner welcomes the outgoing president, Tanguler Gray and the incoming president, Lisa Skenandore of the National Child Support Enforcement Association (NCSEA). As the board year comes to a close, and the officer positions change over, we get a chance to hear from Tanguler about how she felt about her time as president, as well as discussing with Lisa her goals and plans for the upcoming year.2020-08-3031 minNCSEA On LocationWork Life Balance: Emotional Well-Being - NCSEA Blog Cast Part 2 of 3Part two of our three part series on the Work Life Balance blog cast, led by Ellen Rutledge. This episode features a conversation with Kim Newsom Bridges, Jennifer Coultas and Mike Moreno on the subject of work life balance, self-care and good mental health. Part 2 is done in conjunction with their blog cast articles in the NCSEA CSQ, and is focused on Emotional Well-Being.2020-08-2127 minNCSEA On LocationLeadership Styles for Positive OutcomesIn this episode we feature a recent NCSEA web talk recorded virtually, on the topic of leadership styles for positive outcomes. It's a great conversation with Steven Eldred, Director at Orange County Child Support Services and Tim Lightner of Alaska Child Support Services Division. NCSEA's own Gillyn Croog starts us out with opening remarks. 2020-08-161h 04NCSEA On LocationWork Life Balance - NCSEA Blog Cast Part 1 of 3Part one of our three part series done in conjunction with the CSQ. Ellen Rutledge hosts a series of conversations with Kim Newsom Bridges, Jennifer Coultas and Mike Moreno about Work Life Balance to coincide with their blog post articles in the NCSEA CSQ. Part 1 is focused on the role of Communication. 2020-05-2526 minNCSEA On LocationNCSEA's Affinity GroupsIn this episode Tim Lightner talks to Robbie Endris about the NCSEA Affinity Groups. They talk about what an affinity group is, what NCSEA has to offer, and how you can get involved. 2020-04-0418 minNCSEA On LocationThe NCSEA-U Episode with Erin Frisch and Wally McClurePat O'Donnell has a conversation with this year's NCSEA-U Instructors Erin Frisch and Wally McClure. They talk about the purpose of the program, their own career journey and how developing leadership among Child Support professionals improves services to families. 2020-03-1433 minNCSEA On LocationChild Support Engagement - A discussion with NCSEA President Tanguler GrayIn this episode, Alisha Griffin has a conversation with Tanguler Gray about the theme of Engagement, and how that reflects the work of NCSEA within the Child Support Community. 2020-03-0824 minNCSEA On LocationOn location - in 5 locations - a conversation with the Co Chairs of the 2020 Policy ForumIn this episode, Tim Lightner, Lori Rummage-Cain and Pat O'Donnell have a conversation with NCSEA Policy Forum Co Chairs Lyndsy Irwin and Carla West. They talk about what to expect at the upcoming event, highlight some of the sessions and discuss the work that went into putting the conference together. 2020-01-1123 minNCSEA On LocationOn Location at the NCSEA Leadership Symposium - Part 4 of 4The last of our 4 part series recorded on location at the NCSEA Leadership Symposium in Minneapolis, Minnesota. Hosted by Tim Lightner and Lori Rummage Cain, a conversation with Tish Keahna of the National Tribal Child Support Association. 2019-09-2533 minNCSEA On LocationOn Location at the NCSEA Leadership Symposium - Part 3 of 4Part 3 of our 4 part series recorded on location at the NCSEA Leadership Symposium in Minneapolis, Minnesota. Hosted by Tim Lightner and is a conversation with NCSEA’s Co-Chairs of the NCSEA-U Committee, Lynda Rhyne-McKinley and Scott Cade. They will be discussing the NCSEA U Program, the goals, origins and where it’s going in the future.2019-09-1635 minNCSEA On LocationOn location at the NCSEA Leadership Symposium - Part 2 of 4Part 2 of our 4 part series is a conversation with outgoing NCSEA President, Craig Burshem, and incoming President Tanguler Gray. Hosted by Tim Lightner.2019-09-0332 minNCSEA On LocationOn Location at the NCSEA Leadership Symposium - Part 1 of 4Part one of our 4 part series recorded on location at the NCSEA Leadership Symposium in Minneapolis, MN. This episode is an interview with NCSEA Executive Director Ann Marie Ruskin, with Tim Lightner.2019-08-2622 minNCSEA On LocationOn Location at the NCSEA Policy Forum - Part 3 of 3In this episode we hear from Ethan McKinney and Ashley Dexter, co-chairs of the upcoming NCSEA Leadership Symposium. 2019-05-0127 minNCSEA On LocationOn Location at the NCSEA Policy Forum - Part 2 of 3In this episode, Lori Bengston interviews Mary Ann Welbank about her career in Child Support, the challenges we have faced, and innovations in the program. 2019-04-0122 minNCSEA On LocationOn Location at the NCSEA Policy Forum - Part 1 of 3The next three episodes were recorded on location at the NCSEA Policy Forum in early February in Washington DC. In this episode, Maureen Leif, Tim Lightner and Judith Green have a conversation with Dr. Steven Golightly about his career, the future of the program and developing leaders for tomorrow.2019-04-0136 minNCSEA On LocationGo To Omaha!In this episode Kennetha Julien speaks with WICSEC President Maureen Leif about their upcoming conference, how WICSEC and NCSEA support each other, fun things to do in Omaha and what to wear to a tailgate party.2019-04-0121 minNCSEA On LocationConversation with Trish Skophammer and Ethan McKinneyInterview with Trish Skophammer and Ethan McKinney - co-chairs of the upcoming NCSEA Leadership Symposium.2019-04-0134 minNCSEA On LocationWelcome to On LocationDiscussions and interviews with human service professionals recorded on location at conferences and forums around the world. The first episode was recorded at the 2018 NCSEA Policy Forum in Washington DC, and includes interviews with Alisha Griffin, an independent consultant and former Child Support Director in New Jersey and California, and Robert Doar, Morgridge Fellow in Poverty Studies at the American Enterprise Institute.2019-04-0150 min