Shows
The Bottom LineDiscomfort is essential for building better organisations, with Gus BalbontinGus Balbontin is a Director at Neu21. Neu21 is a transformation consultancy, venture studio, and product lab that provides creative ideas and insights to business leaders through times of innovation and growth. In this episode, Gus reflects on how growing up in Argentina and travelling the world taught him the skills he needed to lead an innovative business in Australia. He explains why all businesses need to consider their exit strategy for new systems before implementation even happens and emphasises the need for adaptability, continuous learning and tolerating discomfort as a leader. Gus shares how he applied...
2025-09-0147 min
The Culturedge PodcastS1 E4 [Becky Downing] Overcoming Corporate Fears & Creating a Culture of InnovationThis week we welcome Becky Downing as our expert guest, along with guest co-host David Semmens.
Based on her experience as an entrepreneur and Founder/CEO for several years, Becky is well placed to understand the fundamental differences in mindset between running (or investing in) a startup “in the wild”, versus trying to make innovation happen in a corporate context.
Located in the UK, Becky is an expert in corporate innovation and venture building, particularly in the insurance industry.
Join us as we explore some of the fears that hold large companies back and...
2024-01-2527 min
Igniting Change and Transforming Cultures Podcast by Neu21#14 Footloose and Fearless - Lessons in Leadership with Emma Keleher Project Director, Strategy and Planning, Public Health, Department of Health in VictoriaLeadership is often seen as a position bestowed on you or a rung on the career ladder, but true leadership isn’t something that you earn, it’s something that you embody. With this in mind, leadership opportunities come in many shapes and forms, and often in unexpected places… even at wedding. In this podcast we interview Emma Keleher Project Director- Strategy and Planning for Public Health at the Department of Health in Victoria, Australia about the relationship between a wedding flash mob, the pandemic, fearless leadership and building high performing teams.
About Neu21:
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2023-06-1443 minIgniting Change and Transforming Cultures Podcast by Neu21#13 The Power of Narratives in Driving Innovation | Dr Julian Waters-Lynch, Senior Lecturer Entrepreneurs and Innovation, RMIT UniversityDoes your organisation have an innovation narrative? Do you even need one?
In this episode we discuss what it means to have an innovation narrative and the components that make them successful. Sian is joined by her colleague Claire Quigley and Dr Julian Waters-Lynch for what is an in-depth discussion about the value stories offer in creating valuable change.
To read the original article for which this pod is based visit: https://www.neu21.com/blog-archive/the-power-of-narratives-in-driving-innovation
About Neu21:
Our mission is to revolutionise the way organisations and their people think, innovate and e...
2022-11-141h 04Igniting Change and Transforming Cultures Podcast by Neu21#12 How to Find Meaning at Work and how Easily Organisations Destroy itFollowing on from the popular article Dr Julian Waters-Lynch shared on the Neu21 website, he is joining Sian and Katya for a casual chat about meaningful work.
What really makes work meaningful? We might also ask what makes for a meaningful life? These can seem like two quite different questions at first, but research suggests they overlap in important ways. Once you've found it, how do you keep it? Can your workplace kill all meaning for you, or do you have a role to play in keeping the meaning alive?
We discuss all these questions...
2022-10-2859 minIgniting Change and Transforming Cultures Podcast by Neu21#11 The Most Dangerous Swim In The World | Katya Noble, Neu21 Leadership and Lean Change ConsultantIt's been a while since we've had a podcast, but we are back with a bang today because we are talking about, well, the ultimate story of triumph against the odds of overcoming.
Your limiting stories and beliefs and finding your inner self-belief. And the person that we interview today is none other than co-host Katya Noble because she has just returned from swimming the English channel. Not only has it been many years and multiple training sessions in the making, it's also been a journey of overcoming both physical and mental barriers.
And today...
2022-09-1646 min
The Calling (formerly The Agile Contact Centre Podcast)37 | Severance with Hannah GeeIntroducing Hannah Gee. Among a myriad of other talents, Hannah is a partner over at our big sister, Neu21. This week we have been inspired and disturbed all at once by the new Apple TV+ series, Severance. To find out what the fuss is about check out the opening sequence to Severance before you listen to the episode! https://www.youtube.com/watch?v=MIp2J3zk1ho What does this alternate future of work mean, and who would take the option of severance, if offered? We also geek out on op...
2022-03-0424 min
Talking TourismTalking Tourism Episode 86 - Working Together For A Whole System Tourism IndustryKaty Cooper has over 20 years' experience in a broad range of industries, including Tasmanian tourism and hospitality. As Head of Product at Neu21, she delivers leadership and futures thinking programs, focusing on finding new opportunities for innovation and growth. In this episode, Katy chats to Rachel Williams about whole systems innovation, and how it applies to the Tasmanian tourism industry right now. She explains how to define your business' inputs, elements, feedback loops and outputs, and why the relationships that sit around and within the whole system are critical to business success. Katy is a firm believer t...
2021-09-1928 minIgniting Change and Transforming Cultures Podcast by Neu21#10 Building Clarity and Kindness Into Your Culture | Kate Pollard, Director and Co-Founder Circle InOn the podcast today, we have the incredible Kate Pollard. One-half of the co-founders of Circle In and employee benefits platform, designed and created in Australia. Our podcast co-hosts Sian and Martine (filling in for Katya) discuss with Kate the journey of starting up the business and how they build clarity and kindness into their culture to deliver great customer experiences.
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Welcome to the Igniting Change and Transforming Cultures Podcast.
Our mission is to revolutionise the way organisations and their people think, innovate, and experience work. We want to empower organisations and t...
2021-07-1248 minIgniting Change and Transforming Cultures Podcast by Neu21#9 Redesigning The Organisations Of Tomorrow | Barry O'Reilly, best selling author and Business Adviser (EVENT)Is it organisations that get disrupted or is it people who get disrupted?
Who’s responsibility is it to lead the way to impactful change?
Why do leaders need to see themselves as designers?
How do you let go of legacy thinking in order to reach new heights?
These are all questions that were discussed during a special online event called Redesigning the Organisations of Tomorrow that Neu21 recently hosted featuring bestselling author Barry O’Reilly as our special guest. Barry is the author of two well-known business books – The Lean Enterprise and ‘Unlearn – Let Go of P...
2021-05-1959 minIgniting Change and Transforming Cultures Podcast by Neu21#8 Unleashing Human Potential Through Self-Fidelity | Cassandra Goodman Executive Coach, Author and Founder of The Centre For Self FidelityThis episode’s guest is Cassandra Goodman. Cassandra has held many different senior leadership roles, including the global director of employee experience at a healthcare company where she activated the organization's purpose of longer, healthier, happier lives for their 86,000 employees across the world.
She's passionate about agile ways of working and combining that with human-centered design. She’s also an author of the book called Self Fidelity - How being true to yourself, uplifts your working life.
We hope you enjoy this episode
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*Shownotes*
Cassandra will provide free posta...
2021-04-121h 12Igniting Change and Transforming Cultures Podcast by Neu21#7 The Elements Of Organisational Design | Eduardo Nofuentes Co-founder and Director of Neu21In this episode, Katya and Sian talk to Eduardo Nofuentes, Co-founder and Director at Neu21 about the elements of organisational design that create the adaptive, human-centred organisation.
Eduardo is the larger-than-life co-founder of Neu21.
After spending ten minutes with Eduardo you will know two things – he has a contagious passion for new, radical business thinking and a seriously impressive sneaker collection.
Born and educated in Barcelona, Spain, Eduardo began his career in what he calls “boring corporate roles” for large companies, building his knowledge in strategy, operations, and customer experience. Despite this early success...
2021-04-0949 minIgniting Change and Transforming Cultures Podcast by Neu21#6 Insights Into The Modern CEO And Its Impact On Organisational Culture | Luke Marshall Co-Founder of EMU SearchToday’s guest is Luke Marshall, the co-founder of Emu Search which is a leading executive search and recruitment firm. Based in Melbourne, Luke believes that businesses require new thinking to stay ahead of the technology revolution. Luke also unpacks the future of CEO recruitment and the type of leaders that will thrive in the C-Suite.
We hope you enjoy this episode
Please leave us a rating so that we can continue to reach more people to help them ignite change and transform cultures.
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Welcome to the Igniting Change and Trans...
2021-03-121h 18Igniting Change and Transforming Cultures Podcast by Neu21#5 Why Organisations Are Failing At Wellbeing | Bia Affonso, Head of Consulting at Neu21Today's guest on the Neu21 Igniting Change & Transforming Cultures Podcast is Bia Affonso, the consulting hub lead at Neu21.
Recently, she was featured on AusBiz in an article about why organisations are failing at wellbeing and how they can do better.
Bia is a trained Journalist, Futurist, Executive, and Health Coach. A true neo-generalist, Bia reinvented herself multiple times throughout her career, living between the specialist and generalist realms, always seeking new ideas and new ways of working. Her passion for health and well-being has led her to constantly question what gets in the way of...
2021-02-1224 min
The Calling (formerly The Agile Contact Centre Podcast)26 | Eduardo Nofuentes | The Founder origin storyEduardo is the Founder of The Agile Contact Centre, The Agile 11 and Neu21 (neu21.com) a groundbreaking organisational design consultancy. In this episode he talks about his origin story, beginning with REA a.k.a - Real Estate.com and stumbling quite by accident on becoming a contact centre leader and how he pioneered using agile outside of the technology world. He covers: - Brave Leadership and trusting teams to be the creators of their own destiny - The importance of looking at the whole system to see beneath the symptoms and...
2021-01-2257 minIgniting Change and Transforming Cultures Podcast by Neu21How Might We... Define Human-centred, Strategic and Authentic Leadership With Sarah McCann Bartlett CEO of Australian HR InstituteWelcome to a short segment, where we explore, how might we solve a particular problem as it relates to transforming cultures and igniting change. And today we wanted to explore how might we define human-centered, strategic, and authentic leadership.
Our guest on the show is Sarah McCann Bartlett CEO of the Australian HR Institute, commonly referred to as AHRI, and Sarah took on the role of CEO, right in the middle of a pandemic.
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Welcome to the Igniting Change and Transforming Cultures Podcast.
Our mission is to revolutionise the way o...
2020-12-1603 minIgniting Change and Transforming Cultures Podcast by Neu21#4 Exploring How The World of HR Has Been Redefined | Sarah McCann-Bartlett CEO, Australian HR InstituteIn our latest episode of Igniting Change and Transforming Cultures Co-hosts Sian Jones & Katya Noble interview the remarkable Sarah McCann-Bartlett. Sarah is the CEO of Australian HR Institute, commonly referred to as AHRI and Sarah took on the role of CEO, right in the middle of a pandemic.
In this episode we explore how COVID-19 has redefined the world of HR and also have a look at what a remote workforce means for the culture of any organisation. How do you design one when people aren't present in an office?
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Welcome to...
2020-11-2249 minIgniting Change and Transforming Cultures Podcast by Neu21How Might We... Enable Law Firms To Embrace Technology Opportunities with Demetrio Zema, founder and director of Law SquaredTechnology is changing the world around us every day. And in fact, AI can now help people with a variety of legal matters, including drafting for litigation cases. There's a lot of potential for law firms to be massively disrupted.
In today's How Might We episode, we ask Demetrio Zema, founder and director of Law Squared how might law firms embrace the countless technology opportunities in today's day and age.
About Neu21:
Our mission is to revolutionise the way organisations and their people think, innovate and experience work. We want to empower organisations an...
2020-11-0602 minIgniting Change and Transforming Cultures Podcast by Neu21#3 The Law Firm Reinvented | Demetrio Zema, Founder and Director of Law SquaredIn today's episode, we speak to Demetrio Zema from Law Squared about disrupting one of the world's most traditional professional services- law. Demetrio talks to us about his journey from a disgruntled employee to the founder of a new kind of law firm, that bills on the outcome, removed employee titles and is taking a completely human-centred approach, both in their relationships with their clients and within their employee experience.
This is a unique story of creativity, humility, and experimentation, three words that are not typically associated with the legal profession, but some up Law Squared and...
2020-10-261h 05Igniting Change and Transforming Cultures Podcast by Neu21[BONUS EPISODE] Neu21 Launch Event: Igniting Change & Transforming Cultures Conversations | Simone Carroll, Catch.com.auToday’s episode is a recording from our Neu21 Launch Event, where the founders of Neu21 Eduardo Nofuentes and Andrew Jones sat down with Chief in Charge of Customer Experience and People at Catch.com.au Simone Carroll to discuss all things igniting change and transforming cultures.
Simone Carroll has had a 25-year love of customer experiences and culture. From a trainee in the Snowy Mountains to Private Equity in Europe and Australian HR Director of the Year. She is also a Harvard Business School Ambassador and proud member of Australia's Chief Executive Women (CEW).
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2020-10-1653 min
The Young Professionals Podcast#16: Hugh Beard | Product Delivery Coach @ XeroThe Young Professionals Podcast (TYPP), proudly brought to you by ADAPT Careers (https://adaptcareers.com.au) and co-hosted by Luke Marriott and Nicholas Sargeant (Sarge).
In this episode Luke and Sarge interview Hugh Beard who is a Product Delivery Coach at Xero (https://www.xero.com/au/), a leading provider of accounting solutions for small businesses. Hugh’s first piece of industry education was growing up within a small business family where he witnessed first hand a successful entrepreneurial story, but also the sacrifices that requires.
Hugh completed a Bach...
2020-10-1347 minIgniting Change and Transforming Cultures Podcast by Neu21How Might We... Influence Others To Believe In a Cause, a Change or a Radical Idea with Kylie Merritt, ausbiz Managing Director and FounderIn order to develop ausbiz Kylie Merritt has had to influence a lot of people, from her business partner, investors and the talented people who joined her team. The power of influence and communication is key to change and transformation.
In this episode, we unpack how might we influence others to believe in a cause, a change or a radical idea?
About Neu21:
Our mission is to revolutionise the way organisations and their people think, innovate and experience work. We want to empower organisations and teams to work in ways that transform their c...
2020-10-1104 minIgniting Change and Transforming Cultures Podcast by Neu21#2 Building an Innovative, High-Performing Team | Kylie Merritt, Founder of ausbizIn today's episode we will cover Kylie Merritt's journey from concept to execution; how she made it happen with her co-founder David Koch- well known Australian TV personality and serial entrepreneur
We also talk about how she had to adapt her strategy due to COVID; and how she is building a high performing team with the right skillsets and mindsets to innovate and scale. Kylie's story is one of genuine customer-centricity.
Kylie Merritt is the MD and founder of ausbiz, a free business and startup news streaming service that covers breaking news throughout the ASX tr...
2020-09-3058 minIgniting Change and Transforming Cultures Podcast by Neu21How Might We... Ignite Change in a Merger with Dr Richard HarmerIn this month’s How Might We.. episode, we spoke to Richard Harmer, developmental psychologist Richard Harmer about how to ignite change in a Merger of two companies.
This is a short segment where we explore ‘How might we ….’ solve a particular problem as it relates to transforming cultures and igniting change so you can gain insight into how you might approach a similar problem
About Neu21:
Our mission is to revolutionise the way organisations and their people think, innovate and experience work. We want to empower organisations and teams to work in ways that...
2020-09-1409 minIgniting Change and Transforming Cultures Podcast by Neu21#1 How to Merge Two Companies | Dr Richard Harmer, CEO of The Holos GroupIn this episode Katya and Sian talk about their own experiences of merging two businesses into one to create Neu21, the ups and downs of the change journey they went through and the lessons they learned along the way. They also speak with developmental psychologist Richard Harmer who supported Neu21 through the experience, about what was and wasn’t to be expected during this transition and to shed light on the powerful approaches he uses to help people adapt, thrive and build incredible organisations.
About Neu21:
Our mission is to revolutionise the way organisations and th...
2020-09-081h 20Igniting Change and Transforming Cultures Podcast by Neu21Introducing: The Igniting Change and Transforming Cultures PodcastWelcome to the Igniting Change and Transforming Cultures Podcast.
Our mission is to revolutionise the way organisations and their people think, innovate and experience work. We want to empower organisations and teams to work in ways that transform their culture and the work around them.
Each month Katya and Sian will be talking about how people can ignite change within their organisations and transform their culture. We’ll be inviting guests from companies we work with and beyond to discuss a range of topics such as leadership, innovation, culture and how we can all work bett...
2020-08-1401 min