Shows
Nick Luck Daily PodcastEp 1370 - France's FrancisNick and Charlotte bring you today's episode across two continents. Charlotte is at Paris Longchamp in the company of David Yates to review Arc day, with. their musings interspersed with reaction from all the key players, including Princess Zahra Aga Khan, Francis Graffard, Henry Dwyer and more. Nick is in Kentucky, and has thoughts on the best of the US action - primarily at Keeneland - with a contribution from Will Walden, trainer of impressive Grade One winner Rhetorical. Wathnan's Richard Brown also joins the show to discuss a remarkable weekend for the operation which included wins in Newmarket's Sun...
2025-10-0638 min
The Payroll PodcastHow AI Will Transform Payroll Forever with Michael FrancisThis episode is sponsored by DeelManaging a global team is complex, Deel makes it simpler with payroll, HR, IT, and compliance all in one place. That's why over 35,000 businesses trust Deel to hire, pay, and manage their teams worldwide. See how Deel works at www.deel.com/nickdayPayroll is no longer just a back-office function, it’s the heartbeat of every organization.In this episode of the Payroll Podcast, Nick Day sits down with Michael Francis,a glo...
2025-09-2544 min
How to Live#103 Building a business with heart with Nick FrancisReinvention for 23-year-olds with nothing to lose is relatively easy. At 40, it's brave. Here's how to do it well.At 23, Nick Francis left the BBC, drove a Mini to Mongolia, and stumbled into building a creative business now in 9 countries. Back then, it didn't feel brave. No mortgage. No kids. Nothing to lose.As Nick says: "If you quit your job in your 40s, with kids and responsibilities - that's brave."Here's what struck me: midlife reinvention isn't about starting over. It's about starting better.In your 40s, you're not building...
2025-09-2236 min
Theology for the PeopleGospel Faithfulness & Social Engagement: The Life and Teaching of Francis Grimké - with Dr. Drew MartinIn this episode of Theology for the People, Nick talks with Dr. Drew Martin, professor of theology and church history at Covenant Theological Seminary. Drew shares about his pastoral journey, his transition to academia, and why he wrote his new book on Francis Grimké — an influential but often overlooked African American Presbyterian pastor, church leader, and early civil rights advocate.They discuss Grimké’s life: born into slavery, educated at Princeton, and pastoring 15th Street Presbyterian Church in Washington, DC, for nearly 50 years. Drew explains Grimké’s passion for preaching the gospel and fighting racial prejudice, his wisdom in ho...
2025-07-2132 min
Marketing Agency Power HourLeading with Questions and Conversation - Nick Francis - Marketing Agency Power Hour - Episode #006Asking the right questions is often the first step toward building a successful agency. In this episode, Cal sits down with Nick Francis, Founder and Visionary Officer of The Franchise Group, an award-winning creative and strategic marketing agency.Nick shares how his team delivers high-impact events by focusing on early planning, intentional post-event follow-up, and a tailored approach that meets the needs of both large enterprises and smaller clients. See how his agency minimizes risk by leveraging a flexible freelancer network and why maintaining work-life balance is central to leading a resilient team. From navigating the challenges...
2025-05-2941 min
Business NoodlesLeadership and innovation: insights from a serial chair and non-exec - Nick Buckland OBEIn this episode of Business Noodles, we sit down with Nick Buckland, a serial chair and non-executive director with a diverse career spanning both the private and public sectors.Nick shares his journey from starting as a computer scientist to holding positions on ten different boards. He discusses the evolution of his portfolio career, the impact of technology on business and the significant changes in the education sector, particularly with the rise of apprenticeships.Nick also delves into the role of non-executive directors, emphasising the importance of offering positive challenges rather than just being critical...
2025-04-3032 min
The Talk Exchange PodcastS01 - Ep 29 - Sexual Attraction Versus Relationship Attraction (Attention Women!)In this thought-provoking episode, Nick and Francis delve into the complex and often misunderstood realms of sexual attraction and relationship attraction when men pursue women. Through an engaging conversation filled with personal anecdotes, expert insights, and candid opinions, the duo navigates the nuanced distinctions between these two types of attraction. Do women really understand the difference between sexual attraction and relationship attraction when it comes to men? Enjoy this final episode of Season 1 of The Talk Exchange Podcast. Cheers!
2025-02-2734 min
Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing AgenciesMaintaining a Small Client Roster for Big Agency Success with Nick Francis | Ep #769Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training How do you measure your agency’s success? Awards and accolade? Top-line revenue and big name clients? What if we told you a more focused and lean approach could be the best path. Today’s featured guest realized the importance of finding a "sweet spot" in the agency world, so he moved to focusing on quality over quantity. He talks about the challenges of maintaining a small client roster and the benefits it brings. In his business model, his agency is provi...
2025-02-2317 min
Deployed: The AI Product PodcastHow Help Scout Moved From Traditional SaaS To An AI-Native Product Company: A Conversation with Nick Francis & Luis Morales of Help ScoutIn this episode of Deployed: The AI Product Podcast, we talk with Nick Francis, CEO and Co-founder, and Luis Morales, VP of Engineering at Help Scout, about their journey integrating AI into their established (13 years in market!) customer support platform.Nick and Luis share candid insights on:• How they shifted from skepticism about AI to embracing it as a tool for delighting customers• Their process for experimenting with AI features, from summarization to automated email drafts• Challenges in prompt engineering and building effective RAG systems• Creating a new role for an AI product...
2025-01-0652 min
Ghost Machine FansEpisode 34: A conversation with Ghost Machine co-founder & The Rocketfellers co-creator, Francis Manapul!Join Snoggle & Nick for another Ghost Machine creator interview as they converse with Francis Manapul on the day his new series The Rocketfellers premiers! Also in this episode, some exciting news regarding the second print. Ghost Machine Fans Community Hub Ghost Machine Fans Instagram Ghost Machine Fans Forums Ghost Machine Fans WIKI
2024-11-2054 min
ClimateGenn hosted by Nick BreezeThe Heating Arctic impacts on countries like UK, Canada and Scandinavia are worsening - Interview with Dr Jennifer FrancisWelcome to a new series of ClimateGenn where we aim to speak with a range of global experts to be better able to understand the changes in the global climate system that are rapidly impacting the world in which we live. Although some like to use the term climate chaos - if we dive into the noise, more often than not, there are signals we can learn from.
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COP29 in Azerbaijan is now also on the horizon. The world’s largest climate conference is for another consecutive year being ho...
2024-09-1025 min
The Nick Halaris ShowFrancis Barry – What Holds America TogetherHi Everyone and Welcome Back!This week on The Nick Halaris Show we are featuring Francis Barry, the author of “Back Roads and Better Angels,” an important and inspiring new book examining the heart and soul of the American democracy. Francis, a Bloomberg Opinion columnist and member of the editorial board there, is a sought-after voice for those seeking more rational and civil discourse and has an impressive track record working to make America a better place as a journalist, speechwriter, and advisor to former New York City Mayor Michael Bloomberg. I...
2024-08-0649 min
The Startup CEO ShowCreating Your Dream Company: Nick Francis’ Path to SuccessSeeking valuable insights on startup success and leadership strategies for CEOs?🚀 SUBSCRIBE TO MARK MACLEOD'S NEWSLETTER: https://markmacleod.me/newsletter/-----------------------------------------------How many times a day do you think "This meeting could have been an e-mail"? Fellow is the only AI Meeting Assistant that transcribes, summarizes, and centralizes your meeting workflow by connecting to your calendar and existing productivity tools. Go to https://fellow.app/ and discover the best way to enhance productivity today! ----------------------------------------------In this episode of The Startup CEO Show, host Mark Mac...
2024-06-0349 min
The Talk Exchange PodcastS01 - Episode 28 - Can Men Read Women's Minds?In this episode, Nick and Francis discuss their experiences and opinions on whether men can read women's minds, while in a relationship with them. Are women that complex that men really can't figure out what they are thinking about? Can women also say the same thing about men? Enjoy this opinion-based discussion. Cheers!
2024-02-1532 min
The Talk Exchange PodcastS01 - Episode 27 - Are You Single If You Are Not Married? In this episode, Nick and Francis discuss their thoughts and opinions about the women that consider themselves single because they are not married, even though they are in a serious relationship. Are you single because you are not married, even though you are in a serious relationship? Do all women think like this? Do men agree with this mindset that some women have? Enjoy this TTE podcast episode. Cheers!
2023-11-0329 min
The Your Life! Your Terms! ShowFrancis Pouliot - The Transition From Fiat To Bitcoin The Biggest Trend Of Our LifetimesFrancis Pouliot is passionate about his craft. He has created BullBitcoin to give Canadians easy access to what is the biggest trend of our lifetimes. There is a transition taking place, that few recognize, from a fiat based credit money system to a digital commodity system. On this episode of The Your Life! Your Tems! Show we hear Francis share his thoughts on Canada, Costa Rica, the future of money, Bitcoin and the monetary technology advancements happening right now. You can check out Francis' Bitcoin exchange and payment service, BullBitcoin and get $20 in Bitcoin for opening a new account by...
2023-09-291h 40
Positioning with April DunfordHelp Scout's CEO Nick Francis Shares the Evolution of Their PositioningI sat down with Nick Francis, the Co-Founder and CEO of Help Scout. A few years ago I worked directly with Nick and his team to tighten up their positioning and brought him on to share their story. Together we discuss:
• What the positioning of Help Scout looked like during the early days
• How their positioning evolved over time
• Why they utilized outside help
• How he took the sales narrative he worked on with me and turned it into a pitch
• How their strategy has changed as they’ve moved upmark...
2023-07-2732 min
ClimateGenn hosted by Nick BreezeDr Jennifer Francis - 2023’s symptoms of climate chaos, El Niño, Ocean Heatwaves, and Arctic Sea Ice lowsIn this ClimateGenn episode I am speaking with Dr Jennifer Francis, a senior scientist at the Woods Hole Climate Research Center, in the US. 2023 has already seen record breaking temperatures in the atmosphere, land and oceans, with horrific impacts to human life, communities and ecology.
[Visit https://genn.cc or https://patreon.com/genncc for additional content]
Here we focus on three factors in the climate system that drive these extremes and are still set to break more records, creating a great deal more destruction this year. We focus on the forming El Niño c...
2023-05-2722 min
Talking SnookerTalking Snooker Episode 119 - LIVE FROM SHEFFIELD with World Seniors Snooker chairman Jason FrancisPhil and Nick are joined by the chairman of World Seniors Snooker, Jason Francis, at the Ronnie O'Sullivan shop. There's plenty of chat about Ronnie O'Sullivan's career and future, the forthcoming World Seniors Championship and the 900. If you'd like to have your say on anything you've heard on the podcast, please do tweet us @TalkingSnooker or email talkingsnooker@yahoo.com*1 minute - Talk about Ronnie O'Sullivan, including the Ronnie shop*14 minutes - World Seniors Championship*32 minutes - Reflections on The 900 ...
2023-05-0145 min
Upon Their ShouldersTerry Francis: Extended versionJoin Jake Smith and Nick Weaver as they interview Terry Francis, preacher at the Chelsea church of Christ in Chelsea, Alabama. Only the gospel has the power to save. In this conversation, young people can learn how to focus on their heavenly citizenship and avoid the idol of nationalism.
2023-03-281h 14Upon Their ShouldersTerry Francis: Faith and nationalismJoin Jake Smith and Nick Weaver as they interview Terry Francis, preacher at the Chelsea church of Christ in Chelsea, Alabama. Only the gospel has the power to save. In this conversation, young people can learn how to focus on their heavenly citizenship and avoid the idol of nationalism.
2023-03-2828 min
Employer Content MarketingFuture Content Trends [Part 2] Talking Mr Beast, Formula 1 & The NBA, with Nick Francis - CasualIn Part 2 of this Future Content Trends mini-series, I chat with Nick Francis - Co-Founder of Casual - about which brands are winning with these content trends. We talk about some great examples - from Mr Beast to The NBA to Formula 1 and Nick shares why they are winning.
And, most importantly, Nick talks about what brands can learn from these successes and apply them to their own content in 2023, and beyond.
Casual have produced 1,000s of videos in the employer and consumer marketing spaces for over 15 years, so Nick is well placed to talk abo...
2022-12-2027 min
Employer Content MarketingFuture Content Trends [Part 1] What They Mean for your Brand, w/ Nick Francis: Co-Founder of CasualWhich content trends must employer brands focus on to be a success in 2023, and beyond...especially when businesses need to succeed when economies are struggling?
This is the topic of Episode 68 of the Employer Content Marketing Pod. And it's a must-watch/listen for employer brand/marketing of talent acquisition teams.
I chat with Nick Francis - Co-Founder of Casual - about future content trends and what they mean for businesses and their brands.
A brand's content is as important as anything else in your business, and Nick will tell you why. And how to l...
2022-12-2030 min
BuddycastBuddycast with James Francis Kelly IIIOn yet another episode of everybuddy's favorite show Buddycast, meet the newest buddy James Francis Kelly III aka Steps from Rocky Balboa! Learn all about our new buddy right here on the show that you know and love, B_U_D_D_Y_C_A_S_T! #gobesomeonesbuddy
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Send in a voice message: https://podcasters.spotify.com/pod/show/nick-sorensen/message
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2022-11-0934 min
Verbal Garbage044 - Intricate Explorer ft NickNick and I discuss his vessel for exploring, why he chose a prius, life on the road, photography and more!
Check out Nick on instagram at @intricateexplorer and his website, https://www.intricateexplorer.com/
2022-10-2934 min
The BridgeFinding Developers For Your Startup: Insource Vs Outsource?Nick Francis, Co-founder and CTMO at Brooklyn Vendor Assurance, and Rob Stronach, Co-founder and CPO at Mast, discuss their experiences with insourcing and outsourcing developers for their own SaaS B2B Startups. Clip from "Being a B2B SaaS Startup" podcast.Watch the full podcast: https://youtu.be/clHim_DE5BEWatch this clip here: https://youtu.be/dAhi_hA_EI0Deliver best practice in post-contract and compliance across all commercial relationships today: https://brooklynva.com/get-in-touch/_______________________________________________________________Website: https://brooklynva.comLinkedin...
2022-09-0503 minThe BridgeWhy You Shouldn't InnovateExcerpt from The Bridge Podcast. Nick Francis, Co-founder and CTMO at Brooklyn Vendor Assurance, and Richard Harrison, former employee of Arm, outline the risks of innovating when it's not necessary.Clip from "Inherent Risk and Due Diligence Risk Assessments in Vendor Management" podcast.Watch the full podcast: https://youtu.be/u2YU26v_ZHoWatch this clip here: https://youtu.be/ABy8Vw71zrgDeliver best practice in post-contract and compliance across all commercial relationships today: https://brooklynva.com/get-in-touch/_______________________________________________________________Website...
2022-09-0206 minThe BridgeRail Strikes: A Classic Contract Dispute?An excerpt from The Bridge Podcast. Nick Francis, Co-founder and CTMO at Brooklyn Vendor Assurance, and Richard Harrison, former employee of Arm, talk about the current UK rail strikes, their impact, and how they compare to other contract disputes. Nick Francis, Co-founder and CTMO at Brooklyn Vendor Assurance, and Richard Harrison, former employee of Arm, Clip from "Inherent Risk and Due Diligence Risk Assessments in Vendor Management" podcast.Watch the full podcast: https://youtu.be/u2YU26v_ZHoWatch this clip here: https://youtu.be/z-t_o_Wwrz8
2022-09-0110 minThe BridgeWhat Is The Bridge Podcast?We are so excited to announce our brand new podcast, The Bridge! Where we talk about hot news in the world of vendor management and welcome experts in the field to share their best practice and personal experience. In this clip we get to know our host Nick Francis, Co-founder and CTMO of Brooklyn Vendor Assurance, and featured guests:- Jesse Lee, Co-founder and CEO of Brooklyn Vendor Assurance- Dr. Antony Fryer, Senior Pre-Sales Solutions Consultant at Brooklyn Vendor AssuranceClip from "Rising Energy Costs, Disrupted Supply Chains and Maintaining...
2022-08-2608 minThe BridgeRising Energy Bills: Will You Change Your Pricing?In this clip, Dr. Fryer, Nick Francis and the CEO of Brooklyn Vendor Assurance, Jesse Lee, discuss the effects of rising energy costs. How does this impact contract obligation? Should organisations be flexible to pricing changes? Clip from "Rising Energy Costs, Disrupted Supply Chains and Maintaining Relationships" podcast.Watch the full podcast: https://youtu.be/JAMWqy1v9G4Watch this clip here: https://youtu.be/K5GkTh9cNSYDeliver best practice in post-contract and compliance across all commercial relationships today: https://brooklynva.com/get-in-touch/____________________________________________________Website: https://brooklynva...
2022-08-2511 minThe BridgeBeing a B2B SaaS StartupAre you in a startup? Do you have a startup idea? Then this is the podcast for you. Rob Stronach and Nick Francis share their experiences, and offer advice on founding and running a B2B SaaS startup.Hosted by Nick Francis, Co-founder and CTMO at Brooklyn Vendor Assurance. Featured guest:- Rob Stronach, Co-founder and CPO at Mast.Deliver best practice in post-contract and compliance across all commercial relationships today: https://brooklynva.com/get-in-touch/_______________________________________________________________Website: https://brooklynva.comLinkedin: https...
2022-08-031h 17The BridgeInherent Risk and Due Diligence Risk Assessments in Vendor ManagementThis is The Bridge Podcast, where we discuss hot news in the world of vendor management and welcome experts in the field to share their best practice and personal experience. In this episode, we discuss the importance of inherent risk and due diligence risk assessments in vendor management. This includes what these processes are looking to achieve, the correct timing of an IRQ or risk assessment, the difference between an IRQ and an RA, and what an IRQ should cover and why.Hosted by Nick Francis, Co-founder and CTMO at Brooklyn Vendor...
2022-07-131h 09
The Talk Exchange PodcastS01 - Episode 26 - Are You A Simp?In this episode Nick and Francis discuss the meaning of "Simp" and how to tell if someone is a simp or has simp-like behaviour or tendencies. Have you ever caught yourself trying too hard to get someone you like? Did you come off as aggressive or desperate? Have you ever been told by a woman or man you like that you are doing too much? Enjoy this TTE podcast episode. Cheers!
2022-07-1127 min
The Talk Exchange PodcastS01 - Episode 25 - Shooting The BreezeS01 - In this episode, Nick and Francis are just shooting the breeze. Their main topic of discussion in this non-relationship episode is "Going back in Time". If you had a chance to go back in time, what would you do differently or change? Enjoy this TTE podcast episode. Cheers!
2022-06-1329 minThe BridgeNavigating Operating Model Gaps When Transitioning From Pre To Post Contract ManagementIn this episode we discuss how to navigate gaps in your operating model when transitioning from pre to post contract management that no CRM, P2P or S2C platform will help you with. We also discuss Partygate, cancel culture and Elon Musk's potential acquisition of Twitter.Hosted by Nick Francis, Co-founder and CTMO at Brooklyn Vendor Assurance. Featured guests:- Richard Hibbert, VP of Lokulus and Founder of Business Performance Limited- Colin Woodford, Co-founder and Director of Customer Success and Operations at Brooklyn Vendor AssuranceWebsite: https...
2022-06-071h 27
The Talk Exchange PodcastS01 - Episode 24 - How Do You Stay Interested After You Get It? (Feat. TTE Maxine)In this episode, special guest Maxine of The Talk Exchange talk show, joins Nick and Francis to discuss the importance of sex in a relationship and how a person stays interested after getting it. How do you stay interested after you have had sex with the person you are dating? Is sex a very important part of a relationship? Enjoy this TTE podcast episode. Cheers!
2022-06-0643 min
The Talk Exchange PodcastS01 - Episode 23 - Have You Ever Considered A Polygamous Relationship? (Feat. TTE Dre)In this episode, special guest Dre of The Talk Exchange talk show, joins Nick and Francis to discuss their opinions and thoughts on polygamy. Have you ever considered a polygamous relationship? Do you think polygamy has its pros and cons? Enjoy this TTE podcast episode. Cheers!
2022-05-2831 min
The Talk Exchange PodcastS01 - Episode 22 - Is Getting Back With Your Ex Moving Backwards? (Feat. TTE Sharise)In this episode, special guest Sharise of The Talk Exchange talk show, joins Nick and Francis to discuss their experiences, opinions, and thoughts on whether getting back into a relationship with an ex (boyfriend, girlfriend, husband, or wife) is considered moving backwards. Do you think it is a step backwards if you decide to get back into a relationship with your ex? Are there any special circumstances that would make it acceptable to get back into a relationship with your ex? Enjoy this TTE podcast episode. Cheers!
2022-05-2232 min
The Wellness Lab with Nick Palladino-KingEP #7 Mindset Alchemy With Francis PichéIn today's episode with Francis Piché, The Mindset Alchemist, we talk about how leaders like you can master your mind in order to become more resilient.
Listen in and learn how to transform your life by being the authentic version of who you really are.
Meet Francis! Francis is a Amazon International Best-Selling Author, Keynote Speaker, and Coach and a Proctor Gallagher Institute Consultant of the Thinking Into Results program and Mindset Alchemist. He helps leaders like you master your mind so you can master your life.
He loves to explore everything in yo...
2022-05-201h 03
The Talk Exchange PodcastS01 - Episode 21 - The Importance Of Communication In A RelationshipIn this episode, Nick and Francis discuss the importance of communication in a relationship. How important is communication in a relationship? Will a relationship crumble if there isn't a proper line of communication? What are your thoughts on this topic? Enjoy this TTE podcast episode. Cheers!
2022-05-0830 min
The Talk Exchange PodcastS01 - Episode 20 - Dating Multiple People (Feat. TTE Corrina)In this episode, special guest Corrina of The Talk Exchange talk show, joins Nick and Francis to discuss their opinions and thoughts about dating multiple people. When dating someone new, is it your responsibility to mention that you are dating multiple people? Is it okay to date multiple people in order to find the right partner for you? Enjoy this TTE podcast episode. Cheers!
2022-04-3036 min
The Talk Exchange PodcastS01 - Episode 19 - Asking The Right Questions While DatingIn this episode, Nick and Francis discuss their thoughts and opinions on asking the right questions while dating. Can asking the right questions while dating better determine the right partner for you? Enjoy this TTE podcast episode! Cheers!
2022-04-2330 min
The Talk Exchange PodcastS01 - Episode 18 - Do Guys Resurface Just For Sex?In this episode, Nick and Francis discuss their thoughts on whether guys resurface just for sex. When a guy reaches out to a girl he hasn't seen in months or years, is he doing it only because he is interested in having sex with her? Do you ladies agree that guys resurface after so many months or years, mainly because they want sex? Enjoy this TTE podcast episode. Cheers!
2022-04-1631 min
The Talk Exchange PodcastS01 - Episode 17 - The Decepticons (Female Transformations) In this episode, Nick and Francis discuss extreme female transformations, which is a thorough, extreme and dramatic change in form or appearance, for the purpose of looking better physically (especially one's facial appearance). People have mixed feelings about extreme female transformations. When a person changes the way they look to the point where they become unrecognizable, is somewhat considered deceitful. And that is why we titled this episode "The Decepticons". What are your thoughts on extreme female transformations? Enjoy this TTE podcast episode. Cheers!
2022-04-1033 min
The Talk Exchange PodcastS01 - Episode 16 - Do Women Really Know What They Want?In this episode, Nick and Francis discuss their thoughts and opinions on what women want when looking for the man they would love to settle down with. Their discussions also come from their personal experiences. Do women really know what they want when looking for the man of their dreams? Do women just create an unrealistic list of things they are looking for in a man, just for the sake of it? Enjoy this TTE podcast episode. Cheers!
2022-04-0444 min
The CXChronicles PodcastCXChronicles Podcast 163 with Nick Francis, Co-Founder & CEO at Help ScoutHey CX Nation,In episode #163 of The CXChronicles Podcast we welcomed Nick Francis, Co-Founder & CEO at Help Scout based in Boulder, CO + backed by a fully remote team spread across the globe. Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place.The customer experience is simple and training staff is painless, but Help Scout has all the powerful features that you need to provide great support at scale. With best...
2022-03-3040 min
The Talk Exchange PodcastS01 - Episode 15 - Will Smith Slaps Chris Rock At The OscarsIn this episode, Nick and Francis discuss the most embarrassing moment that took place at the Oscars on Sunday March 27. Will Smith slapped Chris Rock on stage, at the Oscars, for the whole world to see. The reason why he slapped Chris Rock was because of a joke Chris Rock told about his wife Jada Pinkett Smith. Did you watch the Oscars on Sunday? What was your initial reaction when you saw Will Smith slap Chris Rock like that? What do you think should happen to Will Smith after his inappropriate and barbaric actions? This is a very unfortunate...
2022-03-2939 min
The Talk Exchange PodcastSpecial Episode 1 - Will Smith Slaps Chris Rock At The OscarsIn this Special Episode, Nick and Francis discuss the most embarrassing moment that took place at the Oscars on Sunday March 27. Will Smith slapped Chris Rock on stage, at the Oscars, for the whole world to see. Did you watch the Oscars on Sunday? What was your initial reaction when you saw Will Smith slap Chris Rock like that? What do you think should happen to Will Smith after his inappropriate and barbaric actions? This is a very unfortunate situation. Let’s talk about it!
2022-03-2939 min
The Talk Exchange PodcastSpecial Episode 1 - Will Smith Slaps Chris Rock At The OscarsIn this Special Episode, Nick and Francis discuss the most embarrassing moment that took place at the Oscars on Sunday March 27. Will Smith slapped Chris Rock on stage, at the Oscars, for the whole world to see. Did you watch the Oscars on Sunday? What was your initial reaction when you saw Will Smith slap Chris Rock like that? What do you think should happen to Will Smith after his inappropriate and barbaric actions? This is a very unfortunate situation. Let’s talk about it!
2022-03-2939 min
The Talk Exchange PodcastSpecial Episode 1 - Will Smith Slaps Chris Rock At The Oscars In this Special Episode, Nick and Francis discuss the most embarrassing moment that took place at the Oscars on Sunday March 27th. Will Smith slapped Chris Rock on stage, at the Oscars, for the whole world to see. What Will Smith did was dead wrong and we all agree that his actions were unacceptable. Did you watch the Oscars on March 27th? What was your initial reaction when you saw Will Smith slap Chris Rock like that? What do you think should happen to Will Smith after his inappropriate and barbaric actions? This is a very unfortunate situation. Let's...
2022-03-2939 min
The Talk Exchange PodcastS01 - Episode 14: Resentment & Frustration In A RelationshipIn this episode, Nick and Francis discuss their thoughts and opinions on resentment and frustration in a relationship. Have you ever been in a relationship where you sensed or felt resentment and frustration from your partner? How was this issue (or issues) handled/resolved? Enjoy this opinion-based discussion. Cheers!
2022-03-2630 min
The Talk Exchange PodcastS01 - Episode 13: Do You Believe In Soulmates?In this episode, Nick and Francis discuss their thoughts and opinions on Soulmates. Do soulmates actually exist? Do you believe in soulmates? Enjoy this opinion-based discussion. Cheers!
2022-03-2038 min
The Talk Exchange PodcastS01 - Episode 12: Dating Out Of DesperationIn this episode, Nick and Francis discuss their opinions on dating out of desperation. Have you ever been single for so long that you lowered your relationship standards and expectations and dated someone that you normally would not date? Is that considered being desperate? Enjoy this opinion-based discussion. Cheers!
2022-03-1336 min
CORE KnowledgeVulcan Energy Resources | Francis Wedin on CORE Knowledge PodcastFrancis Wedin, Managing Director of Vulcan Energy Resources sat down with me to talk about their plans to develop net zero lithium from Geothermal brines. Such an exciting space for the geothermal industry and one that has massive implications as we move into this next generation where the demand for Lithium Carbonate equivalent will rise by over 14 times. Another way in which Geothermal can help be a solution for the net zero future. Vulcan Energy Resources https://v-er.eu/Francis Wedinhttps://www.linkedin.com/in/franciswedin/Francis's book re...
2022-03-0950 min
The Talk Exchange PodcastS01 - Episode 11: Can You Recover After You've Been Cheated On?In this episode, Nick and Francis discuss their experiences and opinions on whether you can recover after you have been cheated on. Getting your heart broken by someone that cheats on you can be very devastating, and the road to recovery can be a very hard one to deal with. Have you ever been cheated on? Did you or have you fully recovered from that pain? Enjoy this opinion-based discussed. Cheers!
2022-03-0930 min
The Talk Exchange PodcastS01 - Episode 10: Is Having Good Looks A Privilege?In this episode, Nick and Francis discuss their opinions and thoughts on the advantages of having "good looks". Is it a privilege to have good looks? How does one define/measure good looks vs. bad looks in today's modern society? Enjoy this opinion-based discussion. Cheers!
2022-03-0527 min
The Talk Exchange PodcastS01 - Episode 9: Marriage Pressure From WomenIn this episode, Nick and Francis discuss their opinions and thoughts on women that pressure men into getting married. Do you think it is fair for women to pressure men into getting married? Do men also pressure women into getting married? Enjoy this opinion-based discussion. Cheers!
2022-03-0328 min
The Talk Exchange PodcastS01 - Episode 8: Would You Date Someone That Dated Your Friend Or Family Member?In this episode, Nick and Francis discuss their opinions on whether they would date someone that has dated a friend of theirs, or a family member of theirs. This is a very funny and interesting episode. Would you or have you dated someone that dated your friend or family member? And if you did, was your relationship with that person the same after you found out? Enjoy this opinion-based discussion. Cheers!
2022-03-0328 min
The Talk Exchange PodcastS01 - Episode 7: Is Monogamy Natural? In this episode, Nick and Francis discuss their opinions about Monogamy and if it is natural to want to be with more than one partner. Do you think Monogamy is natural? Is it actually wrong to be with more than one partner at a time? Have you ever been stuck between two lovers and couldn't make an honest decision on who to be with? Enjoy this opinion-based discussion. Cheers!
2022-03-0131 min
The Talk Exchange PodcastS01 - Episode 6: Do Looks & Money Matter In A Relationship?In this episode, Nick and Francis discuss their opinions on whether good looks and money matters in a relationship. Do you think good looks and money matter in a relationship? Do you or have you dated someone only because of their good looks? What about dating someone solely for money? Do you think that is right? Enjoy this opinion-based discussion. Cheers!
2022-02-2622 min
The Talk Exchange PodcastS01 - Episode 5: Is Watching Porn Cheating?In this episode, Nick and Francis discuss their opinions on whether watching porn is considered cheating if you are in a relationship. Do you think watching porn is cheating if you are in a relationship? Have you ever had an issue with your partner over pornography? Enjoy this opinion-based discussion. Cheers!
2022-02-2521 min
The Talk Exchange PodcastS01 - Episode 4: Men Intimidated By Successful WomenIn this episode, Nick and Francis discuss their opinions about men that are intimidated by successful women. Ladies: Do you think most men are intimidated by women that make more money and have better careers than them? Gentlemen: Have you or are you currently with a woman that is more successful than you? Are you intimidated by her? Enjoy this opinion-based discussion. Cheers!
2022-02-2517 min
The Talk Exchange PodcastS01 - Episode 3: Can Partners Be Best Friends? In this episode, Nick and Francis discuss their opinions on whether Partners (boyfriend, girlfriend, husband, wife) can also be best friends. Do you think partners can be best friends? Are you best friends with your partner? Enjoy this opinion-based discussion. Cheers!
2022-02-2429 min
The Talk Exchange PodcastS01 - Episode 2: The Perfect Man In this episode, Nick and Francis of The Talk Exchange (TTE) share their opinions on whether the "Perfect Man" exists for women that are looking for the perfect man to be with and to eventually marry. Is there such a thing as the "Perfect Man" out there? Enjoy this opinion-based discussion. Cheers!
2022-02-2331 min
The Talk Exchange PodcastS01 - Episode 1: Body CountIn this episode, Nick and Francis of The Talk Exchange (TTE) discuss Body Count. The term "Body Count" refers to the number of sexual partners a man or woman has under his or her belt. Would you judge your partner based on their body count? Would you discontinue your relationship if your partner has a high body count? Enjoy this opinion-based discussion. Cheers!
2022-02-1617 min
The Radical with Nick TerzoNeal FrancisNeal Francis joins me this week to discuss his new record In Plain Sight. Learning piano at an early age, he has gone on to master the Yamaha CP70. Neal discusses how music redirected him from studying architecture, living in a church’s parish during Covid19, his songwriting practice and his deep appreciation for piano pioneers of another era. Thanks for listening! Tune in next week and don’t forget to take a minute to review the podcast. In this incredibly competitive podcasting world, every piece of feedback helps. Follow our social media channels for last...
2021-12-0335 min
IoT LeadersWhat does eSIM mean for the IoT industry? w/ Francis D’SouzaThe era of eSIM technology is here.eSIM provides resilient connectivity alongside resilient IoT device security — and it does it while keeping total costs low for device makers.In this episode, Nick interviews Francis D’Souza, VP Strategy & Products - IoT at Thales, about the benefits and use cases of eSIM technology.Join us as we discuss:- Four reasons eSIM technology benefits IoT practitioners- Who determines data pricing- Primary customers for eSIM - Using eSIM to acqui...
2021-10-1232 min
The Nick Elston ShowThe Nick Elston Show - 3.0 - Episode 2 - Becca FrancisHey everyone and welcome to The Nick Elston Show!Nick Elston is a leading Inspirational Speaker, creator of Unique Mental Health Engagement strategies, a Transformational Speaking Coach + the Founder of Forging People - a community created to empower, inspire and educate people who truly want to be heard in life + in business.On this show, Nick brings us the storytellers, celebrities, speakers, influencers, entrepreneurs - those who have gone from adversity to excitement, who share their stories with vulnerability, transparency, inspiration - most importantly...
2021-09-1732 min
The Sonic TempleNick Dewey: Tripping Daisy - Geeareohdoubleyou / Secret Machines - Nowhere Again / Pixies - Alec EiffelMusic fanatic, artist, and DJ - Nick Dewey (James Brown's Sweat, The Modern Historic) joins us in The Sonic Temple for our third episode.The three songs up for discussion:"Geeareohdoubleyou" - Tripping Daisy"Nowhere Again" - Secret Machines"Alec Eiffel" - PixiesNick's instagram can be followed at jamesbrownssweat___Go check out Nick's store, The Modern Historic, for anything with Mid Century Modern design, especially furniture on instagram at themodernhistoricor Etsy at The Modern Historic___http://www.instagram.com/frobowski___http://www...
2021-08-171h 14
Starting OutSO #21 Ashton Francis - What Matters MostAshton Francis is an MC, an artist, and founder of the collective What Matters Most (whtmtrsmst.com). He is also one of my unlikeliest of friends, given our age difference and different life stories, but we met on a shared balcony when we were next door neighbours, and had many, many conversations like the one you’re about to listen to. Ashton is a deep thinker, and an authentic artist with a true sense of self. He talks about getting his start in music after a near tragedy, being brought up in an artistic household, not second-guessing, and recognizing wh...
2021-06-3059 min
The Underdog w/ Daniel FrancisEpisode 50 - "Live" Interview with Nick After Completing the Master Your Stutter ProgramIn this episode, I share a live interview I did with Nick after completing the Master Your Stutter Program
…6 months later!
If you truly want to see the REAL change in Nicholas Thorpe you need to definitely check out his initial interview on YouTube on my channel: Daniel Francis
Hit me up on Instagram: @CEODanielFrancis
2021-06-1024 min
Employer Content MarketingHow to write a winning brief, with Nick Francis - Chairman & Co-Founder of Casual FilmsIn this episode, I chat with Nick Francis - Chairman and Co-Founder of Casual Films - about how to write a winning brief.
I’ve had Nick on the pod before to talk about his book - The New Fire, Harness the Power of Video for your business.
We flick through the book again, this time on the chapter - How to write a winning brief.
Nick and his team have been involved in producing over 10,000 videos for businesses, so he’s well placed to give you the key ingredients for creating a great...
2021-03-0144 min
Les jeudis en stéréo avec Francis Gallant du FM103,3LES JEUDIS EN STÉRÉO AVEC MARC-ANDRÉ FORTIN, NICK LATENT ET WILD SISTERS BAND ET SAMANTHA.
Description de l’épisode :
Cette semaine à l’émission « Jeudis En Stéréo », on prend des nouvelles de « Marc-André Fortin ». Il nous parle de sa participation a l’album « Nos Retrouvailles » de Star Académie. « Nick Latent », présente son premier extrait en carrière « Papillons secrets » Pour terminer, on vous fait découvrir « Wild Sisters band » et la chanteuse Samantha, nous parle de leurs nouveautés « Think About You » .
#rires #discussions #sallyfolk #jo&lazy#pierregabrielcouture#extraits#spectacles #albums #nouveautés #lancements
Liens et ressources de l’épisode :
...
2021-02-191h 48
WanderLearn: Travel to Transform Your Mind & LifeCultivating Your Spiritual Atheism with Nick Seneca JankelNick Jankel has written several books, including Spiritual Atheism.We discuss his book and other topics.Nick Jankel helps you take the pain out of transformation. He helps you blast through the barriers that block creativity and innovation and unleash conscious changes in leadership and life that bring less suffering and more thriving into the spaces we touch.You can also watch the interview on YouTube.SponsorsThis show is sponsored by my generous Patrons More infoYou can post comments, ask qu...
2020-12-1624 min
ClimateGenn hosted by Nick BreezeDr Jennifer Francis - Abrupt cooling in the Arctic?In this episode of Shaping The Future, we discuss the abrupt cooling of the Arctic in the late summer months that is preventing the widely anticipated further collapse of summer sea ice, whilst intensifying heatwaves at lower latitudes.
This new hypothesis was recently published by Professor Jennifer Francis from the Woodwell Climate Research Centre in Falmouth, Massachusetts and Dr Woo from Department of Atmospheric and Oceanic Sciences, and Institute of Atmospheric Sciences, Fudan University, in Shanghai.
It is not often anyone ever mentions negative feedback mechanisms when it comes to sea ice but this is...
2020-12-0809 min
Talking Too Loud with Chris SavageBuilding a Purpose-Driven Business with Nick FrancisNick Francis co-founded Help Scout, a customer service tool used by more than 10,000 businesses, in 2011. Since day one, this customer service software company has been fully remote, and today, they boast a team of about 90 people, with folks working from 70 cities globally. Nick’s mission in life is to build things that stand the test of time: products people love, a place people want to work, and a business with a far-reaching impact. Living in Boulder, CO with his wife Anastasia and dog Elvis, they love going on long walks and traveling whenever possible.Links to learn mo...
2020-09-1550 min
Not Not DownEpisode #8: Butthole Eyes, Dumpster Fire, and Ethiopian Leather (feat. Jessica Francis & Kyrsten Head)It’s finally Thursday! Lucas and Nick meet up in OC to record with this episode’s guests, Jess Francis (@jessicaaafrancis) and Kyrsten Head (@kyrkyr175). Lucas is eager to discuss his recent vacation as well as bring up some childhood fears he holds onto (0:21:32), Nick laments and is subsequently teased about his unflattering eyeball situation (0:12:30), and the duo dissects silly things we judge people for (0:15:32). Reoccurring Brazilian guest Linus (@linusgrasel) barges his way onto the show to share a hilarious secret about Lucas (0:29:50). Jess and Kyrsten join the show (0:36:03) to talk about being a “dumpster fire”, Jess explains the struggle...
2020-09-031h 38
Marketing GeeksNick Francis of Casual Films Talks Capturing Brand Stories Through Video, AKA "The New Fire"Ep #115 - This week on the podcast, Justin Womack and Andros Sturgeon are joined by Nick Francis, Chairman and co-founder of 'Casual Films,' to discuss the power of video for your business and brand. Nick launched 'Casual Films' back in 2006 following a brief stint at the BBC. As a director and producer, he has won several awards for his work internationally, including the prestigious IVCA Best Director Gold.
Since its initial launch, 'Casual Films' has produced nearly 10,000 films for some of the worlds largest, most challenging and exciting companies. They've grown to include three offices in...
2020-08-151h 14
The Grafters Podcast#23 Nick Shaw, RP Strength CEO & founder : Optimal performance for the everyday athlete.In this episode Chris and Reanne interview Nick Shaw, the CEO and founder of RP Strength . Find out how Nick started RP strength and how he started working with elite athletes such as; Rich Froning, Mattie Rodgers and Annie Thorisdottir as well as the fundamentals on how to optimise your performance. We also discuss mental discipline and how that can positively impact your life plus much, much more. Be sure to tune into this episode guys and make sure you visit @rpstrength on Instagram for endless amounts of inspiration and advice to take your performance to the next level.
2020-06-2257 min
Employer Content Marketing(Employer) Brands as broadcasters with Nick Francis, Co-Founder of Casual FilmsContent marketing is extremely valuable in employer marketing. What is it? It's a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly-defined audience — and, ultimately, to drive profitable customer action (Content Marketing Institute).
That's why I wanted to continue the chat I had with Nick Francis in Episode 2 about a section of his book, The New Fire - Harness the power of video for your business.
He wrote about brands as broadcasters. When brands think like broadcasters what happens to their content? And what does this mean for employer branding?
Abou...
2020-04-1650 min
Humble and Honest PodcastPorn and Pastors Pt 2 with Nick Stumbo.In this second part of this conversation I speak with Pastor Nick Stumbo. Nick Stumbo is the executive pastor of Pure Desire ministries and is not shy to answer questions regarding sex. Pure Desire Ministries exists to provide hope and freedom from...
2020-03-1257 min
Employer Content MarketingBook Chat: The New Fire - Harness the power of video for your business with Nick FrancisCisco predicted that 82% of the world's consumer internet traffic will be video by 2021.
What does this mean for business? In this episode I chat with Nick Francis about his book: The New Fire - Harness the power of video for your business. We talk about why video is so important, the power of stories and how talent acquisition professionals make the most of video.
Nick is a communications strategist, author and filmmaker. His company, Casual Films produces over 2,000 films a year for some of the world’s most influential brands. They have worked in 45 countries and h...
2020-03-0547 min
And Then It Hit MeEpisode 21 - Nick Francis' StoryIn this week's episode, Frances-Rose interviews Nick Francis, a fighter in the ring and a true fighter in this place called life. Nick hardly survived a tragic accident at only 16 years old but fought with everything he had in him. As he enters adulthood, he now shares his incredible journey as a motivational speaker, boxer and gentleman.
2019-12-1213 min
Educate for Life"Overcoming Anxiety" (Nick Sanchez, Part 3) - Ep. 58Nick and I wrap-up our conversation about Existential Humanism, focusing on addressing anxiety.
Highlights
- fear of death as fuel for resilience vs hopelessness
- techniques for being here and now
- the power of choosing discomfort
Links for Nick
website: https://www.siliconvalleytcs.com
Instagram: https://instagram.com/siliconvalleytcs
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Hi, my name is Ryan, and I'm a life coach. Through 1-on-1 and group coaching, an online course, and my podcast, I help parents, teachers, and other professional helpers like you break your painful patterns so...
2019-12-1227 minEducate for Life"Anxiety in Existential Humanism" (Nick Sanchez, Part 2) - Ep. 57Nick and I continue our conversation about Existential Humanism, focusing on the Four Primary Concerns:
- freedom/responsibility
- death
- isolation
- meaninglessness
Links for Nick
website: https://www.siliconvalleytcs.com
Instagram: https://instagram.com/siliconvalleytcs
---
Hi, my name is Ryan, and I'm a life coach. Through 1-on-1 and group coaching, an online course, and my podcast, I help parents, teachers, and other professional helpers like you break your painful patterns so you can celebrate more wins. What do you want for your life?
2019-12-0329 min
Punk CX: Customer Experience Insights with Adrian SwinscoeHeroes and the craft of customer support - Interview with Nick FrancisHeroes and the craft of customer support - Interview with Nick Francis, CEO and co-founder of HelpScout, a Saas software company that provides an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals. Nick joins me today to talk about the ‘craft’ of customer support, making support and contact centre agents heroes and their latest Customer Support Survey.
2019-12-0326 minEducate for Life"Intro to Existential Humanism" (Nick Sanchez, Part 1) - Ep. 56In this series, I have the great pleasure of talking with Nick Sanchez, LMFT. We dive deep fairly quickly in Part 1:
- how existentialism is like music
- the Four Primary Concerns/Anxieties
- how humanism balances potential existential crises
Links for Nick
website: https://www.siliconvalleytcs.com
Instagram: https://instagram.com/siliconvalleytcs
---
Hi, my name is Ryan, and I'm a life coach. Through 1-on-1 and group coaching, an online course, and my podcast, I help parents, teachers, and other professional helpers like you break your...
2019-11-2626 min
Raising Unicorns: A Harmon Brothers PodcastNick Francis: From Haunted Houses to Successful Marketing AgencyBenton Crane chats with Nick Francis, founder of the successful digital marketing agency SkySprout. Nick tells the story of how he created a haunted house in his backyard that brought thousands of people, the time he thought he would lose everything in his business, and how going after the one thing you know you’re the best at can change everything.00:41 - The haunted house business that started at age 603:24 - From haunted house to digital marketing04:51 - Bootstrapping: How Nick funded the haunted house business 08:50 - Nick’s Poop to Gold moment: Bad...
2019-10-0119 min
The Elliott Feldman Podcast#10: Nick Francis (Founder, SkySprout Digital Marketing Agency) –– How Nick Francis Got The Biggest Names In Marketing To Speak At His SkySprout Summit Conference In Columbus, Ohio!Welcome to the Elliott Feldman Podcast where we interview the business influencers and social influencers of Columbus that ultimately make our city great. Because while we may not have white sandy beaches or golden gate bridges in Columbus, we have great people with great stories and I intend to get them all on camera. I’m your host Elliott Feldman. Digital Mayor of Columbus, Attorney with an MBA, and Licensed Real Estate Agent with Weichert Realtors, Triumph Group. __ On this episode with spoke with influencer Nick Francis, who’s the founder of the digital marketing agen...
2019-06-271h 33
2 Minute Drill, a Minicast From Diversifed GameNick Francis: Power of GratitudeThe latest episode of 2 Minute Drill, a Minicast From Diversified Game, features Nick Francis giving his insight on the power of gratitude. Nick is the Chief Visionary Officer of The Franchise Group.
Facebook: https://www.facebook.com/thefranchiseagency
Twitter: https://twitter.com/FranchiseAgency
Instagram: http://instagram.com/thefranchisegroup
Website: http://thefranchisegroup.com
If you are a new listener to 2 Minute Drill, a Minicast from Diversified Game, we would love to hear from you. Please visit our Contact Page and let us know how we can help you today!
To Stay Updated Join Our Email List: http://subscribe.diversifiedgame.com
Submit...
2019-03-2603 min
Founder ChatsNick Francis (HelpScout)This week I talk with Nick Francis, Founder of HelpScout! In this episode we talk about being an entrepreneur as a kid, how a laptop change Nick's world, working in the music industry, working with his co-founders for six years before starting HelpScout, becoming a B-Corp, focusing on culture and brand and so much more!
http://founderchats.com
https://helpscout.com
https://baremetrics.com
2019-03-261h 08
Remote WorkHow To Hire Real Talent For Your Remote Team, with Nick Francis.In this episode, we interviewed Nick Francis. He is the co-Founder and CEO of HelpScout. This company makes customer support software for over 8,000 businesses all over the world. They are fully remote and work with a team of 75 people distributed around the world.
In this episode we talked to Nick about, what inspired them to go remote, on-boarding new people, mistakes when hiring, letting go of someone remotely, remote culture, scaling remote companies, tools, and autonomy.
Show highlights? Nick, knew that there were going to be some trade-offs when going remote, but the massive advantage in terms of talents was...
2018-08-2045 min
The SaaS Podcast: Build, Launch & Scale Your SaaS159: Why Help Scout Doesn't Want Your Customers To Know It's There - With Nick FrancisNick Francis is the co-founder and CEO of Help Scout, a simple help desk product designed for small and medium-sized businesses. Help Scout was founded in April 2011 and now powers over 8,000 support teams in over 140 countries.The Show Notes
Help Scout
HelpU
Basecamp
SalesForce
Shopify
MailChimp
Gmail
TechStars
"Do More Faster: TechStars Lessons to Accelerate Your Startup" by Brad Feld & David Cohen
David Cohen on Twitter
Katie Rae on Twitter
Nick on Twitter
Omer on Twitter
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2018-01-1955 min
Crack the Customer Code284: Nick Francis, HelpScout Customer ServiceJeannie and Adam smash the myths about customer support software and remote collaboration with HelpScout CEO and Co-founder Nick Francis. How HelpScout customer support makes a difference We’ve come a long way with the ways we offer customer support, but are we shooting ourselves in the foot with the tech we use? More specifically, with the rise of help desk software, customer support has grown cold and sterile - lacking the emotion and the personal touches we get from 1:1 communication. This is bad news for those of us who need to maintain meaning customer re...
2017-10-1726 min
Amazing Business RadioNick Francis Shares How to Create a Customer-Centric CompanyHow would you like to increase customer loyalty?
Shep Hyken interviews Nick Francis, CEO of Help Scout and thought leader in the customer service support world.
First Up: Shep Hyken’s opening comments focus on introducing Nick Francis and his company Help Scout, and the recent fireside chat they had at a recent customer service and support conference.
Featured Interview:
Shep begins the interview by asking Nick Francis about Help Scout, which provides customer support assistance to small businesses. They discuss how important customer service is to your business and why it’s vital to set yourself apart from your...
2017-08-2831 min
Youth & PoliticsNick Francis - Presentation - South Leeward Sept 12th 2015Speaking to the young people on the issues confronting us and the need for change. The NDP is ready to govern! #votendp
2015-09-1707 minYouth & PoliticsNick Francis Presentation CL Jun 13 2015Speaking to the issues affecting Young People in the Central Leeward Constituency
2015-06-1506 minYouth & PoliticsNDP Rally - Nick Francis PresentionPresident of the NDP Young Democrats Mr. Nick Francis' presentation at NDP March and Rally May 9th 2015.
2015-05-1210 minEpisode 11 – Nick Francis on Proactive Customer Conversations“What if you could use customer support proactively to create wow experiences.” Nick Francis shares stories from the early days of Help Scout. Stories about doing support, talking with early customers to guide the product and bending over backwards to create wow moments. Nick talks about reaching out to customers with proactive support to help […]
The post Episode 11 – Nick Francis on Proactive Customer Conversations appeared first on Support Driven.
2014-04-3054 min
Support Ops PodcastEpisode #19 – Whole Company Support with Nick FrancisNick Francis is on the show this week. As one of the co-founders of Help Scout, customer support is literally his entire business. We cover Help Scout’s first online class, how to make whole company support work, and what it’s like to look for your first full time support person.
Listen to the show
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Show Notes and Links
Nick Francis – Website // Twitter
Help Scout
Help Scout Pro Tips Class
Help Scout Resources
Our Awesome Partner – Snappy
From our friends at...
2013-06-1900 min