Shows
The Not-Boring Tech WriterA peek behind the curtain: 2025 clips episodeIn this episode, I share clips from my conversations with Liz Argall, Dennis Dawson, Sarah Walker, Ryan Macklin, Nick Graziade, Janine Chan, and Kate Pond. The clips include outtakes, sound check moments, and segments we cut for time from our 2025 interviews.—This episode is different from our usual format. Instead of a single guest interview, I'm sharing clips that we cut from this year's episodes or captured during our pre-recording sound checks. Most of these clips didn't make it into the final episodes due to time constraints, but they contain insights and moments I di...
2025-12-2535 minThe Not-Boring Tech WriterKate sounds off on “good” documentationIn this solo episode, I share an update on my content update progress. I also reflect on Nick Graziade’s interview (S3:E12) and Liz Argall’s interview (S3:E13) and the ways these interviews highlight some elements of "good" docs experiences.—I’ve continued my work to update the KnowledgeOwl Support Knowledge Base to align with major navigation and UI changes that were rolled out in December. I updated an additional 43 articles since my last episode, taking my total to 550. 🎉 I’m in the middle of updating our Contextual Help Widget documentation—one of the features I’...
2025-07-2423 minThe Not-Boring Tech WriterDocumentation as a creative endeavor with Nick GraziadeIn this episode, I'm talking with Nick Graziade, a technical writer and musician who approaches documentation as a creative endeavor. We explore how his early fascination with Lego instructions and synthesizer manuals shaped his philosophy that technical writing doesn't have to be dry or boring, but can be passionate and innovative work that adapts to different audiences and embraces impermanence.—Nick shares his two-part "villain origin story" that led him to technical writing. The first part involves his childhood fascination with Lego instructions, which taught him that visual documentation could guide complex building without narration. Th...
2025-06-1250 min