Nicole Jackson Miller - Podcast Details

Shows

Girl TalkGT One on One: Brandon, Steven, WaltWelcome to Girl Talk One-on-One. I’m your host Nicole D. Miller.This upcoming talk features two of The Pull Up Experiences’ very own, Brandon Gates and Steven D. Jackson. The Pull Up Experience is a phenomenal podcast that highlights entrepreneurs and changemakers in CLE and beyond.Hopefully you heard from these men in our panel discussion, Something for the Fellas, and now you can get the inside scoop from their one-on-one interviews. If for some reason you missed the conversation, run it back on the podcast.2025-05-1032 min

Girl TalkGT One on One: Lawrence & JumarHi guys, and welcome to Girl Talk 1-on-1. I’m your host, Nicole D. Miller. As promised, I have some fun treats for you guys with our one-on-one conversations with the men of Something for the Fellas. Now, in case you missed our very first all-male panel, you definitely need to run it back before you proceed.Our dialogue with Jumar, Lawrence, Walt, Brandon and Steven was top tier and honestly, I expected nothing less. But what I could not have foreseen were all the ways our community was impacted by opening up this space. ...2025-05-0340 min

Girl TalkSomething for the Fellas (Part 3)Welcome back to Girl Talk! I'm your host, Nicole D. Miller.Today, we're giving the fellas the mic in our final part of our conversation Something for the Fellas. In our first-ever all-male panel, we created space for Black men to openly share their experiences. From mental health to heartbreak to inner city trauma and the vital role of mentorship, these incredible men are peeling back the layers and letting us in on their stories. Join us in hearing from community leaders: JumarNewell of Launch Arts Media, Brandon Gates of The Pull Up...2025-04-2645 min

Girl TalkSomething for the Fellas (Part 2)Hi guys, and welcome back to part 2 of Something for the Fellas. In this upcoming episode, you will hear from Jumar Newell of Launch Arts Media, Brandon Gates of The Pull Up Experience, Lawrence D. Adams of The Thinking Class Podcast, Steven D. Jackson, of Alien Eyez Photos, and Walt Patton of Ghetto Therapy. You can catch their contact info below, along with our sponsors: The Land, Literary Cleveland, Ghetto Therapy, and ND Miller Publishing.Jumar NewellBrandon GatesLawrence D. Adams 2025-04-1938 min

Girl TalkSomething for the Fellas (Part 1)Hi guys, and welcome to season 2 of The Girl Talk Podcast. I’m your host, Nicole D. Miller. Last season you guys heard from amazing women doing amazing things. So many of these women are still rocking with me in this journey of purpose and it’s been a beautiful experience to be even more tightly knit in the Girl Talk tribe. But, this season, we’ve got a surprise twist! We did our first all-male panel discussion. Feel free to reach out to our panelists:J...2025-04-1240 min

Jereshia SaidWhich Model Should You Scale With: Agency or Group Coaching? with Nicole Jackson MillerSo, you’re ready to move beyond 1:1 clients. Congratulations! But what’s next?This episode of Jereshia Said will help you decide what type of business model you should scale with, and I’ve called in reinforcements from Agency Operations Consultant Nicole Jackson Miller. Nicole is here to explain the pros and cons of agency and group coaching business models and help you figure out which one is the best fit for you. Nicole helps agency owners delegate client delivery and team management so they can...2023-09-0456 min

Uplevel Your Agency128: 3 Signs You Need to Hire a Leadership TeamHave you moved from being the bottleneck with client work and management to being the bottleneck when it comes to implementing internal operational projects and leading your team? If so, you may be in a position to need higher level support inside your business. Enter: the Leadership Team. In this episode, Nicole walks you through example leadership configurations and the three phases she implements with her clients when establishing their leadership teams. What’s in this episode: How much revenue you need to make before hiring a leadership team Wha...2023-05-1016 min

Uplevel Your Agency127: 4 Hiring Myths That Are Hurting Your BusinessAre you thinking about hiring a team for your business or do you already have a team and want to delegate some higher level responsibilities? If so, this episode is for you! Today we’re talking through 4 hiring myths that are hurting your businesses growth. As a service provider, your time, energy and finances are limited! Let’s make sure you’re taking action on activities that will move your business forward, not backwards! What’s in this episode: Why it’s important to restructure before you hire How to handle new clients...2023-04-2623 min

Uplevel Your Agency126: How to Have Awkward Conversations With Your ClientSo you’re looking to make a change that impacts your clients. Maybe it’s transitioning their work to your team members, increasing their pricing, or releasing them all together. These conversations can feel super awkward… so awkward that maybe you’ve been avoiding them all together. Listen, I despise awkward conversations as much as you probably do, but I also know that going through the process of having these interactions helps us grow – and ultimately helps the other person too. What’s in this episode: 4 steps to having awkward conversations How to deliv...2023-04-1925 min

Uplevel Your Agency125: How to Pay Yourself and Your Team As An Agency OwnerYour Agency Financials are one of the four most important shifts you need to make to grow an agency model business. By making this shift, it will ensure that you have the right delegation and financial strategy in place to pay a team and continue to pay yourself too as you continue to grow. I’ve heard so many times from business owners that they’re afraid to have an agency because of the expense. This episode will help you feel more confident by giving you the information and tools that you need to make your agency work...2023-04-1227 min

Uplevel Your Agency124: 3 Ways to Streamline Your Operations So You Can Take Time OffIs one of your goals for this year taking more time off in your business (without it burning down?!) If so, you’re not alone! Most service providers and Agency Owners are way past due when it comes to taking some much needed time away from their business. But how do we do this in a way that will still support our clients, team and ourselves too? The answer is: streamlining your operations! In this episode, I share the top three things you can do to make your business run more efficiently without you. The great side eff...2023-04-0521 min

Uplevel Your Agency123: 4 Reasons Why You Haven't Scaled Your Agency Yet and How To Overcome These HurdlesHave you thought about growing and scaling your agency, but feel like you’re getting stuck? Maybe you’re still wondering if an agency model is even for you or maybe you feel like you don’t know the steps to take to make it happen. In this episode, I talk about the top reasons I see business owners NOT scaling their Agency and how you can overcome these hurdles. This is not to convince you that an agency model is the right fit for you. It's to share information so that you can use it to make an...2023-02-2224 min

Uplevel Your Agency122: Avoiding Taking on New Clients? Watch this.This episode was inspired by a conversation that I had with an Agency Owner that generated $1M in revenue last year and is projected to do the same this year. She shared that over the past few months she had to stop taking on more clients because she hit an operational ceiling and needed to make some changes before bringing on more business. This reminded me of another conversation I had with an Agency Owner that was making about $180K in revenue and had to stop attending live in-person events (which she loved) because she couldn’t tak...2023-02-1526 min

Uplevel Your Agency121: 3 Signs You Have a Service You Can Scale With An Agency ModelAre you a service provider who’s looking to grow beyond 1:1 services and wondering if an agency model could work with your business? Or, did you “accidentally” start an agency and are still trying to figure out if it’s the best model for you? If either of these is true, this episode will help you work out whether or not your service is currently set up to scale with an agency model. If it is - great! The option is there for you. If it’s not - don’t get too bummed. Even if it’s not set up n...2023-02-0821 min

Uplevel Your Agency120: How to Be a Better Leader in 2023 with Aisha CrumbineLeadership is something you can’t avoid if you’re wanting to grow and scale with an Agency Model business. Removing yourself from client work and management is going to take both personal and professional leadership development. That’s why I’m so excited to have Aisha Crumbine on the podcast with me today to share her expertise on what it takes to be a great leader - for yourself and for your business and for your team. We dive into how your personal leadership impacts your work, the qualities of a great leader, how you can hire and...2023-02-0145 min

Uplevel Your Agency119: How to Baby-Proof Your Service Based BusinessAre you wondering how you can keep your business running while you take time off to have a baby? Maybe you’re pregnant now or wanting to have a baby or looking to adopt and want to understand what goes into keeping your business running without you. Every pregnancy, birth and postpartum experience is different… for each and every parent and also for each and every child. The needs of your agency are also different from other agencies. In this episode, Nicole will give you questions to consider to make a plan that works for YOU. She’ll als...2023-01-2536 min

Uplevel Your Agency118: Not Hiring Because You Don't Have Enough Time? This is for you.Hiring takes time, energy and money, and when Agency Owners are already strapped for time, hiring can feel like an impossible endeavor. From figuring out who to hire, to creating the job post, to hosting interviews, to creating everything needed for successful onboarding… the hiring list can seem endless. It may have you feeling like you’d rather just stay stuck then add even more work to your plate! In this episode, we break down the mindset behind the hiring process and how your thoughts can impact whether or not you take action. We also discuss strategies to m...2023-01-1817 min

Uplevel Your Agency117: Stop Being The Bottleneck of Your Service-Based Business. Here's How.Being the bottleneck in your agency can feel frustrating to say the least. It can cause deadline issues with client work, force you to have to do even more work because things are running behind and hold up your team from being able to do the jobs that you’ve paid them to do. However, it’s important to know that being the bottleneck in your business is not a bad thing. It’s actually something to be expected as you continue to grow. Being the bottleneck is simply an indicator that something needs to shift. And the fas...2023-01-1114 min

Uplevel Your Agency116: How to Create Passive Revenue With An Agency ModelAre you someone who is craving more income without having to work more hours? A way to productize your services so that you can completely take yourself out of delivery? Or at least be less involved? Enter the “magic” solution that everyone’s talking about. A solution that solves all your problems and more: passive revenue. When service providers think about creating passive revenue they usually consider creating one of the following: a product, e-book, or course that they can sell on evergreen. In this episode, Nicole debunks some of the “passive revenue” myths and t...2023-01-0423 min

Uplevel Your Agency115: How to Decide What Business Support You Need in 2023Are you committed to growing your Agency next year, but trying to figure out what support you need to get there? Maybe you’re wondering what to invest in to help you reach your goals and vision in 2023 in the most effective way. There are so many options out there it can feel overwhelming! From masterminds to free content to hiring a consultant or even an implementer – what is really going to help you move the needle in your agency? This episode gives you step-by-step guidance on what questions to ask yourself to know whether or n...2022-12-2121 min

Uplevel Your Agency114: How to Scale from $200K to $1M With An AgencyHave you ever wondered what it takes to grow an agency from $200K to $1M? You may be wondering: what do I need to do when it comes to marketing, sales and operations? What should I prioritize first? While there isn’t a one-size fits all approach to every business, this episode breaks down the 5 Operational Components that you need to have in place to get your agency to $1M+. It also goes in depth with what’s needed specifically at different revenue tiers: $100K - $300K, $300K - $600K and $600K - $1M. If you w...2022-12-1430 min

Uplevel Your Agency113: Stop Annual Planning - Do this instead.Do you feel stuck when it comes to planning for next year? Maybe you’re so deep in client work right now that you’re just trying to get by. Maybe you’ve mapped out a whole year in the past only to find that you changed all your plans 1 month in. While, yes, understanding your goals are important to provide direction for you and your team, we want to be flexible with the projects we’re implementing so we can easily adapt to events outside our control. In this episode, Nicole shares what’s more import...2022-12-0723 min

Uplevel Your Agency112: How to Create a Human-Centered Team Culture with Julissa MartisDoes the world of Human Resources (HR) overwhelm you? Maybe you think that you’re too small of a company to have HR. Or maybe you had a bad past experience with the “HR department” in the past. In this episode, I talk about all this and more with HR Agency Owner, Julissa Martis. We dive into bringing the “human” back into Human Resources, how to start integrating HR practices no matter the size of your agency and ways to make your business more inclusive. Whether you have contractors or employees or a mixture...2022-11-3001 min

Uplevel Your Agency111: The Real Reason Why Your Agency Isn’t GrowingEvery agency experiences cycles of growth and sometimes growth can stagnate or even decline. It can feel frustrating and sometimes even defeating, especially with all the mixed messaging out there around how to deal with it. Do you focus on a new marketing platform? Or sales strategy? Do you reach out to your referral network? Or find new ways to serve your current clients? In this episode, we talk about the real reason why your agency might not be growing (hint: it has nothing to do with sales) and areas of your business that you c...2022-11-1620 min

Uplevel Your Agency110: Tips for Creating Routine When Everything is Always ChangingDo you crave a day-to-day routine you can follow to keep everything moving along in your business? A plan that you can consistently follow so that you know what to expect and where your time will be spent? Maybe you’ve even tried creating a regular schedule for yourself, but then feel totally defeated when your plan goes up in flames because something “popped up” that threw everything else off. Does this sound familiar or is Nicole the only one? :) In this episode, Nicole dives into why creating routines are so challeng...2022-11-0923 min

Uplevel Your Agency109: 3 Steps to Make the Holidays More Enjoyable This YearDo you want to be able to fulfill client work without being stressed about clients requesting last minute work and potentially ruining you and your team’s holiday plans? Are you such a “good boss” that you take on client work so that your team can have time off over the holiday and then feel like you’re drowning in deliverables? Does taking time off from your business feel depleting because you know you’re just going to have to work twice as hard when you return? Taking a brea...2022-11-0223 min

Uplevel Your Agency108: Creating an Effective Content Strategy with Latasha DoyleAre you at a point in your business where you know you need to be more consistent with your marketing content, but don’t know where to start? Or perhaps you already produce content regularly, but know that it could be better? In this episode, Latasha Doyle, Founder and CEO of Uncanny Content, a content and copy studio, will share with you her tips for creating a content strategy and plan that works for your revenue goals. This is the process she takes her clients through and that she follows for her own agency. ...2022-10-2647 min

Uplevel Your Agency107: How to Manage Your Agency’s ManagerDo you have a Manager on your team and want to be able to manage them better? Or are you thinking about hiring or promoting someone to be a manager inside your Agency? If so, today’s episode is for you! We’re going to chat about how you can get better at leading the Managers on your team so that they can feel empowered to make decisions, handle issues and help you grow your business. A Manager is such a valuable role inside of your business that can absolutely change the tra...2022-10-1933 min

Uplevel Your Agency106 - You've already delegated client work - now what?Have you delegated client work to a team and are now wondering – what the heck do I do now? What is my role? What is my job? Where do I fit in? This is such an incredible moment to celebrate. You made a decision to have a team, you hired, delegated, created lots of procedures – you have spiraled up, my friend! While spiraling up is something to be proud of, it also comes with a lot of “next level” questions. Questions like: what do I do with my time now that I’m out of...2022-10-1222 min

Uplevel Your Agency105: How to Prepare for an Influx of New Clients“Oh, so you have too many clients wanting to work with you at once, what a great problem to have.” We’ve all heard it. And while yes, it’s nice to know our services are in demand, it also presents a brand new set of challenges. Many Agency Owners start to wonder: How many clients can I actually handle at once? How can I hire quickly to meet this demand? Will I have to step into client work to get everything done? What happens if I hire and then demand goes down a...2022-10-0517 min

Uplevel Your Agency104: Welcome to Season Two: Uplevel Your AgencyWelcome back to Season Two of the podcast! We are happy to announce that we have a brand spankin’ new name: UPLEVEL YOUR AGENCY! Have you ever felt deep down like something needed to change in your business? Maybe it was an offering or a delivery process or a marketing channel? That’s how I felt about our podcast. We had recorded 103 episodes of Season One and while I loved the topics and interviews, something felt off. After a lot of reflection, I realized it was the name! In this episode I dive into details arou...2022-09-2813 min

Uplevel Your Agency103: Just because you're back in client work doesn't mean you've failedWe talk a lot on the podcast about delegating 50% - 90% of client work in 12 months or less and strategies for “delegating for good.” But the reality is that many times Agency Owners will need to step back into client work. When this happens it can feel so frustrating and disappointing. Thoughts pop up like – “I’m not good at running an agency” or “I’m doing something wrong.” This can send us into a downward spiral. If this has happened to you I want you to know you’re not alone. And if this hasn’t happened to you yet…...2022-04-0614 min

Uplevel Your Agency102: Good at delegating, but still struggling to grow?Have you outsourced different pieces of client work, but still more involved than you would like to be? Maybe you’re answering a ton of team questions or jumping in to finish client projects at the last minute. Whatever it may be, one thing is true – you know you can’t continue to grow the way things are currently operating. In this episode I share exactly what to do if you’re in this situation. We talk about the three areas that you must address regularly in order to allow your agency to grow and the one m...2022-03-3013 min

Uplevel Your Agency101: 3 Steps to Creating a Solid Team Onboarding PlanHave you ever hired a team member and felt like it took forever for them to get up to speed? Maybe you had to spend hours on calls with them or felt like you couldn’t close out of Slack because of all the time-sensitive questions they sent you. Looking back you know that you probably could have given them more guidance when they first started. Maybe you didn’t know what information to share or didn’t want to micro-manage. Whatever your reason, you know that one this is true: you need to make it easier to onb...2022-03-1609 min

Uplevel Your Agency100: 3 Delegation Mistakes Agency Owners Make When Growing Their TeamAre you an Agency Owner who’s good at delegating and outsourcing, but still struggling to grow? Maybe you have team members implementing some or most of your client work, but somehow you’re still working 40+ hours per week, getting sucked back into client communication, and feeling the weight of your entire business on your shoulders. If you’re in this position right now, I want you to know that it’s going to be ok. Seriously. This is so common when growing an agency model business and the good news is – by implementing a few shifts, you can st...2022-03-0912 min

Uplevel Your Agency099: What to Do if You Have To Step Back Into Client WorkDid you recently have to step back into client work after you already delegated it to a team member? Maybe a team member quit or needed more training or maybe your business took a financial hit and couldn’t sustain the expense. Whatever the reason, it can feel really defeating to have to step back into doing things you thought would be off your plate forever. In today’s episode, I share why Agency Owners sometimes have to step back into client work, why this doesn’t mean that you have failed by ANY means, and how you ca...2022-03-0213 min

Uplevel Your Agency098: How to Increase Your Rates with Nikki RauschDo your sales feel a little too “salesy”? If you’ve been wanting to up your sales skills and sell in a way that feels more authentic to you and your brand, then this is the episode for you. In today’s episode, I had a conversation with Nikki Rausch, CEO of Sales Maven. If you want to make sure that your sales calls lead to dream clients or if you want support in raising your rates with current clients, you’ll definitely want to hear Nikki’s advice. We cover the common challenges that people have with sales c...2022-02-2339 min

Uplevel Your Agency097: Stop Asking Your Coach Who to Hire and What to ChargeHave you ever been in a group setting or a coaching relationship and had that moment where you raised your hand and you’re like, “I don’t know who to hire,” “I don’t know what to charge,” “I don’t know who my most ideal client is?” If you said yes to one of these questions, you aren’t alone. I want to challenge you to stop asking others who to hire and what to charge. In today’s episode, I’ll be walking you through exactly what you can do when you face one of these moments where you...2022-02-1612 min

Uplevel Your Agency096: The #1 Thing You Need to Get Out of Your Own Way and Scale Your Agency Beyond YourselfWhen it comes to delegating client delivery and ultimately scaling your business, are you standing in your own way? It’s time to break those habits that are keeping you from spiraling up. In today’s episode, I shared the #1 thing you need to do to get out of your own way. You’ll hear about the strategic and mindset shifts you may need to make for your business growth and the importance of grieving your outdated identities as you move from done-for-you service provider to agency owner and CEO. You’ll hear so...2022-02-0919 min

Uplevel Your Agency095: Niching Down Your Services with Stacey HarrisAre you doing too much? Offering too many services? Perhaps it’s time to niche down and tailor your services to what you actually want to offer. Sometimes, it takes niching down to spiral up. Meet Stacey Harris, founder and CEO of podcast production agency, Uncommonly More. After originally starting her business offering all things digital and social marketing, Stacey soon realized it was time to change up her offerings to serve the people and services she really loved providing. In this episode, Stacey details her experience of niching down. She also shares some of her...2022-02-0242 min

Uplevel Your Agency094: 3 Strategies My Clients Are Using to Delegate At Least 50% of Client Delivery in 12 months or LessIf you want to start delegating more of your client delivery in the next year, this is the episode for you. When most agency owners or done-for-you service providers come to me, they are usually in generally about the same place within their business. We’re going to highlight exactly what that is in today’s episode. You’ll also get a deeper insight into 3 strategies that are actually working right now for agency owners who want to delegate at least 50% of their client delivery in 12 months or less. You don’t want to...2022-01-2618 min

Uplevel Your Agency093: When You Should Turn to Coaching for Agency GrowthWhen it comes to coaching as a means to help you grow your agency, there are times when it’s supportive and times when it’s not. How do you discern whether or not coaching will help you transition from done for you service provider to Agency Owner and CEO? In today’s episode, I am sharing how you’ll get a better idea of if coaching is the right move for you and your business. You’ll learn why it’s not always the best place to start! I also discuss what m...2022-01-1911 min

Uplevel Your Agency092: Hiring an Operations Manager with Caroline HullDo you spend more time working in your business or on your business? As CEOs, it's our job to work towards our big, long-term goals for our businesses. But when you’re covered up in the day-to-day operations, that can feel impossible. As the CEO of a podcast agency, Caroline Hull has spent plenty of time “in the weeds” of client work. But as her business grew, she realized she couldn’t spend all her time in the business while also working on the business. After months of preparation, she finally hired an operations manager, and that...2022-01-1239 min

Uplevel Your Agency091: How to Delegate Tasks Within Your TeamDo you ever feel like you’re overrun with tasks? Like your to-do list keeps growing, even though you have a team of capable people behind you? If so, you might be a task “hoarder.” Even after you’ve grown your team, it might feel hard to hand over the many tasks on your to-do lists. It could be that you don’t feel your team is ready, that you have a hard time letting go, or that you don’t know where to start. No matter the reason, you deserve a less overwhelming to-do list. In today’s...2022-01-0513 min

Uplevel Your Agency090: Are You Ready to Grow Your Agency?So you know you want to scale your business, but what’s the best way to do it? By offering new services? Creating a second revenue stream? Hiring more teammates? It can feel daunting to take the next step towards growth. And deciding which route to take can be the most difficult part. The good news: You’ve got plenty of options. The trick is finding the best one for your business and truly committing to it. If you’re booked out or close to it, your best bet for increasing your pro...2021-12-2915 min

Uplevel Your Agency089: Reflecting on the Past YearWhat business wins are you celebrating this year? Every winter, I set time aside to really reflect on the year so far: what I’ve learned, what I’ve accomplished, and what I want to leave in the past. This year has been one of “birth,” both in the literal sense with having my first baby and creatively with launching new programs and offers. I’m so grateful for all the wins and lessons 2021 has brought me and my AGENCY students, and I’m excited to see what the new year holds for us all. In today’s e...2021-12-2215 min

Uplevel Your Agency088: How to Build an Agency That Actually Feels GoodIs it actually possible to build an agency that feels good? The good news is, yes it is. You can build an agency that feels good, not only for you but for your clients and team too. In today’s episode, we’re chatting about what it looks like to build an agency that feels good. The truth is that this will look different for everyone, but what matters is that you are defining exactly what it would look like for you so you can work backward to get there. What’s in this...2021-12-1517 min

Uplevel Your Agency087: How to Stop Scope Creep In Its TracksHave you ever found that a client asks you to do something out of scope and you didn’t quite know how to respond? You thought, “I don’t want to make my clients unhappy, I don’t want to put more on my team and make them unhappy,” so you went ahead and did the work yourself. In today’s episode, we’re talking about what scope creep is and more importantly, what to do when it happens to make sure you’re taking care of your clients, your team and yourself too. You’ll learn a framework...2021-12-0815 min

Uplevel Your Agency086: Values, Equity and Hiring with Meg BakerHiring can be intimidating. But for socially conscious business owners, it’s also one of our greatest opportunities to combat inequity and injustice in the workplace. When she made the leap from hiring contractors to hiring employees, Meg Baker knew she wanted to create a workplace where everyone felt empowered and supported. Through being open about her values and asking the big, uncomfortable questions–both of her employees and of her clients–she’s been able to foster equity in her business and help other CEOs do the same. In today’s episode, Meg is sharing he...2021-12-0138 min

Uplevel Your Agency085: What I’m Most Grateful for in 2021What are you most grateful for in 2021? As we wrap up a year and head into a new one, I always like to take time to reflect upon what I’ve learned over the course of the year. In this episode, I get personal as I share a few of my own reflections about this year and what (and who) I am most grateful for. You’ll also get a glimpse into learning lessons that I encountered that helped me realize that it’s okay to relinquish control sometimes. What’...2021-11-2415 min

Uplevel Your Agency084: Is It Possible to Grow an Agency That Doesn’t Cause You Pain?Growing an agency, like any business, comes with its woes. Is it possible to scale your agency without growing pains? In this episode, we’re exploring the most common growing pains that are connected with being an agency owner and stepping into the CEO role of your business. You’ll hear about the 4 ways to help mitigate the pain and discomfort that come along with the growth of your business. If you’ve been wanting to grow an agency but are worried about the frustration, overwhelm and anxiety that comes along with it, this is the epis...2021-11-1718 min

Uplevel Your Agency083: How Managers Can Support You In Stepping Out of the Day to Day ManagementAre you ready to step out of the day-to-day management of your business and actually run your business? Are you utilizing your managers to help you achieve that goal? In this episode, I am breaking down some of the habits that cause leaders to struggle with moving forward and how managers can support you in that. You’ll learn why you should consider making a “how to deal with me” document to help you stop getting stuck in the cycle of getting in the middle of your team’s work. What’s in this episode...2021-11-1008 min

Uplevel Your Agency082: Growing a Copywriting Collective with Annie BacherPart of starting your own agency is creating a team you’d love to work on. And sometimes, that means doing things a little differently than the corporate world. When copywriter Annie Bacher joined my program AGENCY, she had only recently decided to build a team. In reflecting on her past agency experiences, she realized she had the power to create a team that functioned differently and really get her teammates on board with her vision. In today’s episode, Annie is sharing her journey from corporate agency to solo copywriting and eventually to ru...2021-11-0337 min

Uplevel Your Agency081: Are You Hesitant to Grow an Agency Or Are You Hesitant to Call Your Business an AgencyAre you hesitant to call your business an agency? Or maybe you’ve heard horror stories from people trying to grow their businesses as an agency? I know when I was growing my business, there was a part of me that was hesitant to call my company an “Agency.” What I realized is that the reason most agencies did not work is because they did not prioritize leading their team with intention and great communication. In today’s episode, I’m sharing some of the misconceptions around businesses that operate as agencies and why company culture is so importa...2021-10-2712 min

Uplevel Your Agency080: Are You More Comfortable Doing The Implementation Work Versus Being The Ceo?When you think about delegating work, do you ever think, “But I like doing this!” It’s very common as you begin making the transition from implementer to CEO to feel uncomfortable. After all, you built your business by doing the work, but it’s not a long term solution. In this episode, I’m sharing the mindset shifts you need to make to move from implementer to CEO and how you can begin to think creatively about delegating client work instead of taking the work on yourself. What’s in this episode: Why it’s...2021-10-2014 min

Uplevel Your Agency079: How to Lead Managers vs. Implementers (Part Two)Learning how to lead your managers and implementers is a key part of running your business. In this episode, I am picking back up where I left off in the last episode and talking about more transitions that are helpful as you move from leading implementers to managers on your team. You’ll hear about why I don’t believe in the notion that feelings don’t belong at work and why you need to honor your feelings (and those of your team members) to create a safe space for everyone. What’s in this e...2021-10-1321 min

Uplevel Your Agency078: How to Lead Managers vs. Implementers (Part One)Managing the managers on your team requires an entirely different skill set than managing the implementers on your team. As you step into that role of agency owner and CEO you’ll soon realize that you have to break a few habits that you’ve formed and start forming new ones to be able to empower your team to run your business. In this episode, I am uncovering the two major transitions to consider as you start to lead managers. You’ll learn why this is vastly different from managing implementers and why this can feel like a diff...2021-10-0627 min

Uplevel Your Agency067: Style Your Brand with Nicole OtchyDo you ever put on a favorite pair of jeans or a blazer and it completely shifts how you feel? There’s a real connection between our clothes and the energetic shifts it can bring to our life and work. In this episode, I talk with my good friend, personal stylist, Nicole Otchy. What’s in this episode: How Nicole got started in personal styling The evolvement of her clients and her niche Themes she noticed that were holding people back from being themselves How she sees imposter syndrome come up in her wo...2021-07-0736 min

The Human Connection Podcast[From the Archives] Nicole Jackson Miller on setting boundaries, getting out of your comfort zone and communicating consciouslyHey hey, welcome to the Human Connection podcast, I’m your host Brittney Lynn and today’s interview is with Nicole Miller who is a leadership consultant for small business owners and managers. She helps leaders master their own management style to build a thriving team. Nicole brings her experience in managing million-dollar television projects, growing a successful management agency, and helping service-based business owners scale without burning out to support her clients in leading efficiently and elegantly. In today’s episode, you'll find out: How we got connected and the absolute wreck I was bef...2021-06-0149 min

Uplevel Your Agency055: How To Handle An Underperforming Team MemberIn today’s episode, I am talking about how to identify when a team member is underperforming. As a service provider, there will likely come a time when you have to deal with a team member who is underperforming. This is actually an opportunity for you… You might be wondering, how is that? Underperforming team members in your business can be a symptom of a bigger problem. You’ll learn what steps you can take when you notice underperformance, and how to get to the root cause of the issue - things like communication errors, unclear expectations or conf...2021-04-1427 min

The Influencer PodcastBest Of The Influencer Podcast 2020: Business - with Tezza, Nicole Jackson Miller & Megan HyattInterested in learning how to grow your business more effectively? If so, this episode of The Influencer Podcast is for you. Listen as I revisit three of my most popular episodes from 2020 related to scaling your brand and business like a total boss with guests Tezza, Nicole Jackson Miller, and Megan Hyatt. To dive deeper into each episode with myself and other podcast listeners, plus receive exclusive bonuses relating to the show, come join The Influencer Podcast Facebook group. And be sure to snap a screenshot and tag me @julssolomon as you’...2020-12-2354 min

Thank You For You with Erin LindstromEp. 12: Scaling Your Way with Nicole Jackson MillerNicole Jackson Miller helps done-for-you service providers grow and scale their businesses without burning out! She brings her experience managing million-dollar television projects, growing a successful management agency, and helping dozens of business owners scale to support her clients in leading efficiently and with greater ease. Nicole is the host of the Scale Your Way podcast which shares simple, proven strategies just for done-for-you service-based companies, to help them scale their business so they can have more time, money and create a bigger impact and a better life. When she’s not helping people become th...2020-12-0245 min

Uplevel Your Agency015: How To Handle An Underperforming Team MemberIn today’s episode, I am talking about how to identify when a team member is underperforming. As a service provider, there will likely come a time when you have to deal with a team member who is underperforming. This is actually an opportunity for you… You might be wondering, how is that? Underperforming team members in your business can be a symptom of a bigger problem. You’ll learn what steps you can take when you notice underperformance, and how to get to the root cause of the issue - things like communication errors, unclear...2020-07-0825 min

Profit with Purpose by Anna Goldstein#176: Nicole Jackson Miller: Mindful Leadership: Stepping Into the CEO Role in Your Life & BusinessNicole helps passionate and driven service providers build a business and team that they love through a combination of leadership, management, hiring, and mindset support. After managing million-dollar TV projects, building a multi-six figure agency of her own, and mentoring other service providers to grow teams without sacrificing their sanity, she knows what it takes to step into the CEO role in your business. When she left her corporate job, she vowed to never put her happiness and well-being in someone else’s hands but just a year later, she was doing the same thing — just in her own busi...2020-05-2148 min

Uplevel Your Agency008: Triple Your Revenue and Double Your Profit in 12 Months With Kelsey KerslakeInvesting in your team is essential if you plan to build a business that runs smoothly and without your 24/7 supervision. Today I had the pleasure of bringing on another client that I’ve been fortunate enough to work with for over two years. I sat down with Kelsey Kerslake, Founder and Creative Director of Pinegate Road, a branding and web design agency. We talk about shifting your mindset from freelancer to CEO and showing clients that you’re the expert at what you do. Kelsey shares how she tripled her revenue and doubled her profit within...2020-05-0645 min

Nicole Jackson Miller TimeWhy creating a course won’t save your DFY service businessIf right now your DFY services are making you want to pull your hair out, you may be considering launching a course or group program. In this episode, I share how you should approach this transition, what to consider and the timing so that you reach ultimate success in whatever you decide to do! Enjoy!2020-01-1506 min

Nicole Jackson Miller TimeHow I'm implementing more STRUCTURE in my life + businessIf you've ever craved more organization and peace of mind in your life and business, then you'll definitely want to listen in! In this episode, I share the structures I'm implementing when it comes to my business (offerings + delivery), my health and my schedule. I'll also talk about how implementing a structure that is customized to YOU will help you have more freedom in your life. Enjoy!2020-01-1513 min

Nicole Jackson Miller TimeHow to know if growing an agency is right for youOk, I've been asked this question SO MANY TIMES! In this episode, I share 6 ways to know if growing an Agency is the right move for you. I also talk about how there is no "one-size-fits-all" agency model. Some of my clients have boutique agencies with 2 people supporting them and others have larger agencies with 7+ people supporting them. Listen in, and reach out if you have any questions about growing an agency! 2020-01-1507 min

Nicole Jackson Miller Time3 Simple Strategies for when a team member gets sick or wants to go on vacationWhen you have a team that's implementing work for clients, it's hard to know what to do when they need to take time off - especially if it's last minute! In this episode, I cover 3 simple strategies for you to implement that will help ease your mind when it comes to team leave and coverage. Enjoy!2020-01-1508 min

Nicole Jackson Miller TimeLearn How A 10-day Meditation Challenge Changed My LifeIn this episode I talk about a recent 10-day Meditation Challenge I hosted for my mastermind The CEO Roundtable and how it improved my focus, mental state, and performance. I also talk about how you can do this on your own in a few simple steps! If you're ready to clear out the noise, and grow to your goals in 2020, definitely listen in.2020-01-0812 min

Nicole Jackson Miller TimeHow to know when and how to make an investment in your business!In this episode, we’re covering how to know when and how to invest in your business. We're talking -- team, contractors, consultants, coaches, courses, you name it. Learn my process for evaluating what investments to make and when!2019-12-1820 min

Nicole Jackson Miller TimeLearn what is more important than having a business plan for 2020In this episode, I share what is more important than having a plan for 2020. If you feel frustrated because you create plans and don't end up following them, you'll definitely want to check this out! (Hint: this advice will also make you invincible -- pretty good, right?)2019-12-0409 min

The Human Connection PodcastNicole Jackson Miller on setting boundaries, getting out of your comfort zone and communicating consciouslyHey hey, welcome to the Human Connection podcast, I’m your host Brittney Lynn and today’s interview is with Nicole Miller who is a leadership consultant for small business owners and managers. She helps leaders master their own management style to build a thriving team. Nicole brings her experience in managing million-dollar television projects, growing a successful management agency, and helping service-based business owners scale without burning out to support her clients in leading efficiently and elegantly. In today’s episode, you'll find out: How we got connected and the absolute wreck I...2019-11-0549 min

Nicole Jackson Miller TimeHow to plan for maternity leave so that nothing falls through the cracks (and you still make sales!)Listen in as I walk through a step-by-step maternity game plan for one of my clients that's due in four months. I cover how to: know what to sell, prep your team to deliver, and set up automated marketing and sales for when you're out!2019-10-2510 min

Access to AnyoneNicole Jackson Miller: How to Start Where You Are and Finish What You Start (out of the archives)In this episode, I’m once again diving into the archives to revisit my conversation with Nicole Jackson Miller – the CEO of The Project Designer. Listen in as we discuss Nicole’s journey as an entrepreneur and the lessons she’s learned about relationship building, management, and growing a business beyond the single owner. Topics include: Nicole’s transition from … Continue reading Nicole Jackson Miller: How to Start Where You Are and Finish What You Start (out of the archives)2019-10-0949 min

Nicole Jackson Miller TimeKyle Shares His Biggest Takeaways from Hiking the Appalachian TrailIn this episode, I interview my husband Kyle about his journey hiking 2200 miles of the Appalachian Trail. He shares why he did it, his biggest obstacle in committing to doing the trip, his biggest takeaways from the trip, and what he's up to next! Tune in if you've ever wanted to take an extended amount of time off from your business or work!2019-10-0820 min

Nicole Jackson Miller TimeHow to plan for each quarter of the year to hit your goalsIn this episode, I dive into how to plan for each quarter of the year to make sure you hit your goals. I take it one step further and give guidance on how to make sure you're choosing the right goals and what to do if you're not great at project planning for yourself!2019-08-3111 min

Nicole Jackson Miller TimeHow to Have Difficult Conversations With EaseEarlier this month I delivered a training for my clients and their teams on how to have difficult or hard conversations in their business and life. I believe that having the courage to have these conversations change the world. Listen in!2019-08-1313 min

Nicole Jackson Miller TimeHow to onboard a new team member without working overtime!Your Team Onboarding process can make or break the success of your new hire! In this episode, I share the key documents you'll want to have in place before onboarding a new team member so that you don't burn out and create more work for yourself. Enjoy!2019-08-0717 min

Nicole Jackson Miller TimeWhat I've Learned About Adventure, Space and Risk from My Husband Hiking the Appalachian TrailFor the past three months, my husband has been hiking the Appalachian Trail from Georgia to Maine. I knew this would be an adventure for him, but I didn't quite realize how much of an adventure it would be for me. In this episode, I dive into the wonderful moments and challenging moments and what I've learned about adventure, space and risk. This is the most personal episode that I've recorded so far and I'm hoping you enjoy it!2019-07-2315 min

The Bold Money RevolutionAdding a Project Manager to Your Team with Nicole Jackson MillerIn episode 76, I am joined by Nicole Jackson Miller to talk about adding a project manager to your team. We discuss the differences between virtual assistants, online business managers, and project managers. What to consider when adding someone to your team. Don't forget to share your takeaways on Instagram and tag me @thetaranewman. Show notes https://taranewmancoaching.com/podcast/2019/07/16/adding-a-project-manager-to-your-team-with-nicole-jackson-millerGet your Revenue Goal Calculator - https://theboldleadershiprevolution.com/revenue-goal-calculator 2019-07-1641 min

Nicole Jackson Miller TimeHow to run a LEAN service-based businessIn this episode, Nicole talks about how to build a lean team and organization. The steps may surprise you! Tune in.2019-07-1107 min

Nicole Jackson Miller TimeHow much do I budget for a team for my service-based business?In this episode, Nicole talks about planning for team growth and how to get your business financially ready for a new hire.2019-06-2010 min

Nicole Jackson Miller TimeWho do I hire next in my business?In this training, Nicole walks through two strategies to identify who you need to hire next in your business.2019-05-3008 min

The Hard Corps Marketing ShowMindful Marketing Teams - Nicole Jackson Miller - Hard Corps Marketing Show #62Equip yourself with mindful marketing techniques from project management superhero, marketing leader and Founder of The Project Designer, Nicole Jackson Miller. In this episode we discuss effective ways to manage your emotions in the workplace, how to practice mindfulness to help you keep calm in the chaos, and ways to add an emotional touch to your social content that speaks directly to your audience. Takeaways: Leadership is something everyone has. Leaders must either invest an amount of time attending to people’s fears and feelings or an unreasonable amount of time to man...2019-02-011h 15

The Mindfulness Matters PodcastWhen NOT to have a conscious conversationToday's episode is what to do when you're in a situation that is not worthy of a conscious conversation, so these situations are a whole other level of awkward, but the truth is sometimes a talk just won't solve anything. This episode is sponsored by the Conscious Conversation Power Pack. If you're finding yourself stumbling over your words to get your point across, we've got your back! Go to www.mindfulnessmatterspodcast.com/ for scripts and templates to make your challenging chats easy!2019-01-0900 min

The Mindfulness Matters PodcastHow to say no to your friendsToday we're talking about that awkward moment when you have to say no to your friends and you don't know what they're going to say back to you and kind of navigating that whole process. It can be tough when it comes to friendships and personal relationships just as it can be tough when it comes to family. I think for myself it tends to be a little bit easier for me to be able to set boundaries and business relationships, but when it comes to friends and family it just feels a little bit closer to home. 2019-01-0200 min

The Mindfulness Matters PodcastWhen convos get messy (aka when you f*ck up)Today's mindfulness matters about what to do when conscious conversations get messy despite your best intentions. This can be if you feel like maybe you could have done a better job during the conversation, if the person you spoke to was non-responsive or just not receptive at all. So when life hands you conscious lemons, have a conscious conversation. This episode is sponsored by the Conscious Conversation Power Pack. If you're finding yourself stumbling over your words to get your point across, we've got your back! Go to www.mindfulnessmatterspodcast.com/ for scripts a...2018-12-2600 min

The Mindfulness Matters PodcastMindfully managing your household (aka get your spouse to do stuff without beinToday's mindfulness matter is all about household management. If you have ever lived with another person, you've had to navigate shared responsibilities, which isn't always easy to divvy up if you feel like you're the person who has to handle everything or that you're constantly doing housework that you hate. This one's for you. This episode is sponsored by the Conscious Conversation Power Pack. If you're finding yourself stumbling over your words to get your point across, we've got your back! Go to www.mindfulnessmatterspodcast.com/ for scripts and templates to make your c...2018-12-1900 min

The Mindfulness Matters PodcastHow to deal with rude people in everyday lifeToday's episode is all about dealing with rude people in everyday life and I have a feeling you know what I'm talking about. So you're having a great day at the grocery store and all of the sudden you get a nasty attitude from the cashier or you're at your dentist and you get an eye roll from the receptionist or someone cuts you off on the highway. Today we're digging into how to handle these situations mindfully and with grace even if you don’t want to. This episode is sponsored by the Conscious Conversation Power Pa...2018-12-1200 min

The Mindfulness Matters PodcastHow to deal with boundary pushingToday's Mindfulness Matters all about people pushing your boundaries and how to handle it so you may have a few people in your life who just asked more of you than you're comfortable with. The thing is how we handle these situations actually says more about us than it does about them. This episode is sponsored by the Conscious Conversation Power Pack. If you're finding yourself stumbling over your words to get your point across, we've got your back! Go to www.mindfulnessmatterspodcast.com/ for scripts and templates to make your challenging chats e...2018-12-0500 min

The Mindfulness Matters Podcast4 | What to do when you’re faced with a business break-upToday's mindfulness matter is what to do when you're faced with a business breakup. In the world of online business, we frequently work as contractors for other people and we also hire contractors for our own business. Because of this, it's natural for these contracts to be temporary and need to come to an end at some point or pause. The way you handle this conversation with either your client or one of your contractors is the difference between burning bridges and creating a thriving network. This episode is sponsored by the Conscious Conversation Power Pack. 2018-11-2800 min

Access to AnyoneNicole Jackson Miller: How to Start Where You Are and Finish What You StartOn this episode, I sit down with Nicole Jackson Miller – the CEO of The Project Designer. Listen in as we discuss Nicole’s journey as an entrepreneur and the lessons she’s learned about relationship building, management, and growing a business beyond the single owner. Topics include: Nicole’s transition from the TV world and what it means … Continue reading Nicole Jackson Miller: How to Start Where You Are and Finish What You Start 2018-11-2849 min

The Mindfulness Matters Podcast3 | What to do when you’re put on the spot with an awkward conversationToday's mindfulness matter is what to do when you're put on the spot with an awkward conversation topic during a business conversation or a life conversation. So let's say you have a client that wants to stop working with you and brings it up during a conversation that has nothing to do about working together or a friend that told you that she doesn't like your attitude just randomly out of the blue. We’ll discuss how to handle all the awkward! This episode is sponsored by the Conscious Conversation Power Pack. If you're finding yo...2018-11-2100 min

The Mindfulness Matters Podcast2 | How to communicate difficult messages in writingToday's mindfulness matters covers communicating kindly in writing specifically when it comes to emails and text messages. Now, while we don't recommend having full on tricky conversations through email, we do know that a lot of convos are born inside of your inbox or inside of your phone. This episode is sponsored by the Conscious Conversation Power Pack. If you're finding yourself stumbling over your words to get your point across, we've got your back! Go to www.mindfulnessmatterspodcast.com/ for scripts and templates to make your challenging chats easy!2018-11-2100 min

The Mindfulness Matters Podcast1 | There are no assholes, there are just people who don’t know how to communicateWell, today we're going to share with you why most of those people that you may think are assholes actually aren't. They just never learned how to communicate effectively. In other words, they don't know how to have conscious conversations. You may be wondering, “What the heck is a conscious conversation and why does that matter to mindfulness?” And you're in luck because we're a totally jumping into that today! This episode is sponsored by the Conscious Conversation Power Pack. If you're finding yourself stumbling over your words to get your point across, we've got your...2018-11-2100 min

The Mindfulness Matters PodcastWhat the Heck is Mindful Communication and Why Does it Matter?Don't know what we mean by "mindful communication?" In this initial episode, we start by defining what it means to be a conscious person and how to take responsibility for who you are! We want you to believe that everything is happening FOR you and not TO you. This episode is sponsored by the Conscious Conversation Power Pack. If you're finding yourself stumbling over your words to get your point across, we've got your back! Go to www.mindfulnessmatterspodcast.com/ for scripts and templates to make your challenging chats easy! 2018-10-2700 min

Short Story Collection Vol. 045 by VARIOUSNicole Jackson Miller of The Project Designer on Hiring and FiringNicole Jackson Miller, is the Founder of The Project Designer, a company that helps entrepreneurs manage their projects and their people. From her 10 years of management experience negotiating deals for major TV networks, overseeing 6- and 7-figure projects online and even orchestrating some of the behind-the-scenes magic of the Beijing Olympics, Nicole basically knows her stuff. Today she runs a successful Project Management agency, mentors and trains Project Managers, and supports entrepreneurs with Human Resources (or their "people" management!) 1:18 Definition of Project Management Project Management is managing projects that you have in your business. A project can really be anything. A...2017-09-0845 min

Systems Saved Me®042: Nicole Jackson Miller; Using Asana for LaunchesThis episode is brought to you by The Kolada Group. Today, I’m talking about launch mapping. My guest is Nicole Jackson, who runs a boutique project management agency, helping online entrepreneurs. Topics: (1:20) Introducing Nicole (2:41) Business before systems (6:03) Asana (8:33) Nicole’s need for a process (12:12) Launch steps (15:35) Plan plan plan! (21:48) Best financial investment (22:38) Worst financial investment (28:39) Finding Nicole Quotes of the Week: “Every minute you spend planning saves you ten minutes in execution.” -Brian Tracy “[Planning] is giving you the space in your launch to deal with the fires that...2017-05-0130 min

Systems Saved Me042: Nicole Jackson Miller; Using Asana for LaunchesThis episode is brought to you by The Kolada Group. Today, I’m talking about launch mapping. My guest is Nicole Jackson, who runs a boutique project management agency, helping online entrepreneurs. Topics: (1:20) Introducing Nicole (2:41) Business before systems (6:03) Asana (8:33) Nicole’s need for a process (12:12) Launch steps (15:35) Plan plan plan! (21:48) Best financial investment (22:38) Worst financial investment (28:39) Finding Nicole Quotes of the Week: “Every minute you spend planning saves you ten minutes in execution.” -Brian Tracy “[Planning] is giving you the space in your launch to deal with the fires that are g...2017-05-0100 min