Shows
NovoEDTalksPassing the Torch: Succession, Mentorship and the Future of Organizational Development | Part 2In this two-part NovoEDTalks Season 2 Finale, Dr. Benjamin Granger (Qualtrics), Karen Ganitsky (3M), and Kathy Burton (Robert Half) unpack how mentoring, succession planning, and knowledge transfer can protect institutional legacy while preparing the next generation of leaders. Across the conversations, they explore the realities of leading across five generations, the rise of inclusive leadership, and the human-centered skills needed to thrive alongside AI and constant change. Together, they show how HR and L&D can move beyond “programs” to become true change agents—designing cultures, systems, and development pathways where every employee has a voice, a mentor, and a clear...
2026-01-0825 min
NovoEDTalksPassing the Torch: Succession, Mentorship and the Future of Organizational Development | Part 1In this two-part NovoEDTalks Season 2 Finale, Dr. Benjamin Granger (Qualtrics), Karen Ganitsky (3M), and Kathy Burton (Robert Half) unpack how mentoring, succession planning, and knowledge transfer can protect institutional legacy while preparing the next generation of leaders. Across the conversations, they explore the realities of leading across five generations, the rise of inclusive leadership, and the human-centered skills needed to thrive alongside AI and constant change. Together, they show how HR and L&D can move beyond “programs” to become true change agents—designing cultures, systems, and development pathways where every employee has a voice, a mentor, and a clear...
2026-01-0826 min
NovoEDTalksFrontline Leadership Matters: Building Capability Where The Work Gets DoneIn this Episode of NovoEDTalks, John Jell, Director of Organizational Development at Dole Packaged Foods, unpacks what frontline and people leader development looks like when it’s built for real business constraints. John shares how engagement and exit insights revealed career development as a top driver and how “people planning” can be integrated into annual planning so development is proactive, not delayed. The conversation also explores the power of structured onboarding, the limits of “digital-first” learning, and why instructor-led training still matters when it’s relevant, engaging, and immediately applied.
2025-12-1821 min
NovoEDTalksBuilding Leaders at Scale: Inside iQor’s Global Development EngineIn this Episode of NovoEDTalks, we chat with Mark Monaghan, VP of Organizational Development at iQor, to explore how leadership development can scale across 40,000+ employees in 10 countries while staying deeply human. Mark shares how iQor uses a competency model, mentoring structure, and measurable assessments to build internal pipelines—while adapting programs over time to meet evolving workforce needs. They also discuss the role of AI in simulation, mentor support, and adaptive learning—and close with a powerful reflection on leadership, gratitude, and legacy.
2025-12-1616 min
NovoEDTalksSkills as Strategy: Inside SAP’s Journey to a Skills-Led Organization for 110,000 Employees by 2028In this Episode of NovoEDTalks, Melissa speaks with Caroline Hanke, SVP of People and Culture and Global Head of Organizational Growth and Health at SAP, about what it truly means to become a skills-led organization at enterprise scale. Caroline shares how SAP is unifying skills data, workforce planning, organizational design, and learning to prepare more than 110,000 employees for rapid technological change—especially in the era of AI. The conversation explores why adaptability, transparency, and human-centered development are essential to building a resilient, future-ready workforce.
2025-12-1519 min
NovoEDTalksReturn on Leadership: How Miami Herbert Business School is Developing Agile, Results-Driven LeadersIn this episode of NovoEDTalks, Rony Shir breaks down how Miami Herbert Business School designs modern executive education programs that keep pace with rapid technological and cultural change. She shares why growth mindset, adaptability, and human-centered leadership are the core competencies organizations need now — and how her team blends faculty expertise, organizational insights, AI-enabled tools, and hands-on simulations to prepare leaders for uncertainty. Rony also opens up about measuring multidimensional ROI, redesigning programs mid-flight, and helping organizations embrace change without losing sight of the people at the center.
2025-12-0211 min
NovoEDTalksSkill Forward at Scale: How Comcast Personalizes Learning for 65,000 EmployeesIn this episode of NovoEDTalks, Comcast VP of Learning and Development, Sara Dionne, shares how her fully centralized uLearn team serves 65,000 employees while still personalizing learning by role, level, and moment of need. She explains Skill Forward, an enterprise skills program that crowdsources priorities from the entire workforce, blends micro-learning with social practice and coaching, and reports adoption and ROI stories that leaders can trust. Sarah also looks ahead to a future where human skills and AI converge, urging L&D teams to start with learner voice and business needs, build critical thinking, and redesign their own practices for...
2025-11-0715 min
NovoEDTalksCoaching Over Telling: How Amgen Is Rewiring Leadership for Speed and ScaleIn this episode of NovoEDTalks, Jamie Worrall, Senior Manager of Global Leadership Development and Coaching at Amgen, takes us inside her work helping district managers shift from a directive, “telling” approach to a culture of curiosity and collaboration. She discusses how her team redesigned Amgen’s manager onboarding into an immersive “Coaching Clinic,” blending virtual emotional-intelligence training, real-world scenario practice, and in-person labs that strengthen peer connection and trust. Jamie also shares how Amgen is using AI tools like Copilot to save time without sacrificing human interaction—capturing talk-listen data, building resilience in the face of constant change, and reminding le...
2025-11-0616 min
NovoEDTalksEmpowering Trainers Everywhere: iQor’s Model for Scalable, Human-Centered LearningIn this episode of NovoEDTalks, Tarisse Grant-Shelton, Senior Manager of Active Learning Classrooms at iQor, breaks down how she supports a global community of nearly 500 trainers across 40 sites and 10 countries — from brand new classroom assistants fresh off the phones to 20-year veteran facilitators. She shares how iQor’s flipped classroom model, certification pathways, and long-form coaching practicum are designed to drive speed-to-proficiency for clients without burning out new hires or losing them after week one. We also dig into how she measures trainer impact (not just learner attendance), how AI is already being used for simulation and coaching, and why...
2025-10-3012 min
NovoEDTalksFuture-Proofing Talent: How Broadcom Attracts and Retains Next-Gen TechnologistsIn this episode of NovoEDTalks, Broadcom Learning Experience Researcher Nanxi Meng shares how she’s helping preserve critical mainframe knowledge while preparing the next generation for emerging technologies. She explains how Broadcom partners with universities, leverages data, and builds global learning communities to keep legacy systems vibrant in a modern world. From student mentorships to paid learning programs, Nanci reveals how innovation, accessibility, and collaboration can keep critical skills, and people, thriving for decades to come.
2025-10-3021 min
NovoEDTalksNobody Left Behind: How International Motors Built AI Fluency Across the WorkforceIn this episode of NovoEDTalks, Tim Foley, Head of AI Adoption at International Motors, shares how his team transformed a company-wide mindset around AI by starting small, building trust, and scaling intentionally. Drawing from 35 years in organizational development, Tim reveals how early adopters, social learning, and a bottom-up approach helped overcome fear and resistance to change. Listeners will walk away with a blueprint for sustainable AI adoption grounded in trust, habit-building, and real business impact.
2025-10-2722 min
NovoEDTalksFrom Misalignment to Momentum: Erik Skogsberg on Collaborative LeadershipIn this episode of NovoEDTalks, Voltage Control’s VP of Learning Experience, Erik Skogsberg, shares how facilitation competency turns messy, fast-changing work into momentum. He breaks down a practical leadership framework that centers on being purposeful, inclusive, clear, crafted, and adaptive, then shows how to build those muscles with guided reps, reflection, and real team practice. Erik also explains why AI should be treated as a teammate, how to measure growth with multiple data points, and why “no purpose, no meeting” is a culture shift worth making.
2025-10-1422 min
NovoEDTalksBeyond Compliance: How JLL at Google Turns Training into Behavior ChangeIn this episode of NovoEDTalks, Will Campbell, Director of Learn and Development for JLL’s Google Americas account, shares how he serves a vast, role-diverse workforce that ranges from reception and culinary teams to engineers and facilities leaders. He dives into making learning truly point-of-need—keeping resources relentlessly findable, focusing on skills over titles, and using assessments to spark real manager-employee development conversations. Will also unpacks a standout win, the Assistant Facility Manager Bootcamp, which relieved career bottlenecks, created community, and translated training into visible behavior change and mobility.
2025-10-0821 min
NovoEDTalksHospitality at Scale: Inside Delaware North’s Talent Development StrategyIn this episode of NovoEDTalks, Michelle Goad from Delaware North shares how a 40,000-person hospitality workforce is upskilled through intentional onboarding, a hospitality mindset built on proactive empathy, and multi-level leadership academies. She outlines a data-informed talent review process that surfaces capability gaps and powers targeted learning paths in a new LMS that personalizes content and encourages self-directed growth. Michelle also digs into AI’s near-term role in just-in-time coaching and practice—supplementing, not replacing, the human connection that defines memorable guest experiences.
2025-09-2512 min
NovoEDTalksSocial Learning at Scale: How Caterpillar Empowers 113,000 Employees to Own Growth and Share KnowledgeIn this episode of NovoEDTalks, we sit down with Amy Ashley, Director of Learning & Development at Caterpillar, to explore how a global organization with over 113,000 employees builds a culture of continuous learning. Amy shares how her team empowers employees to own their development, balances human-centered skills with technological innovation, and aligns programs with evolving business and customer needs. From large-scale AI learning experiments to embedding curiosity as a core capability, she offers valuable insights into preparing the workforce for a rapidly changing future.
2025-09-2417 min
NovoEDTalksData to Development: How Universal Music Group Links Impact to Internal MobilityJennifer Rice, SVP of Learning & Organizational Development at Universal Music Group, shares how her team supports 10,000+ employees across labels and countries by embedding change readiness, innovation, and hybrid culture into programs for every level. She details a data-driven L&D model, tight people business partner intake, bespoke and just-in-time learning, mentorship, plus coaching that correlates with retention gains and standout promotion rates. Looking ahead, Jennifer sees AI enhancing access and efficiency, but maintains that trust, listening, and care will always power culture and performance.
2025-09-1818 min
NovoEDTalksBeyond the Shiny Object: Madison Gattis on Aligning Learning & Development with StrategyIn this episode of NovoEDTalks, Madison Gattis, Director of Client Experience at TED@Work, shares how her career in nonprofits, consulting, and organizational transformation shaped her belief in learning as a driver of workplace happiness and mobility. She explores today’s most pressing challenges, from developing Gen Z and mid-level managers to preparing organizations for AI, while highlighting strategies that balance human skills with emerging technology. Madison also shares a client case study on moving from compliance-only learning to a culture of self-led development, offering leaders lessons on curiosity, trust, and celebrating wins.
2025-09-1614 min
NovoEDTalksWork on What Matters: Kim White on Aligning People, Processes, and PurposeIn this episode of NovoEDTalks, Kim White, IO psychologist and founder of WOW Consulting, shares how fast-growing companies can “work on what matters” by aligning people, processes, and purpose. She unpacks today’s L&D pressures such as diverse learner needs, time constraints, and AI disruption, and urges a shift from one-size-fits-all courses to contextual, human-supported learning enhanced by thoughtful AI. Her playbook is to lead with curiosity, set simple measurable practices like personal development goals and peer share-backs, and embrace failure to build truly adaptable cultures.
2025-09-1622 min
NovoEDTalksMeeting Learners Where They Are: Designing Inclusive Development at Alaska AirlinesIn this episode of NovoEDTalks, Jessica Pharm, Learning and Development Program Manager at Alaska Airlines, shares how she builds equitable, people-first programs that empower employees across all levels, from frontline workers to emerging leaders. Jessica highlights initiatives like educational assistance, career workshops, and the Developing Emerging Leaders program, which are designed to close opportunity gaps and create inclusive growth pathways. With a focus on adaptability, learner mindset, and thoughtful use of technology, she emphasizes that leadership is less about titles and more about influence, advocacy, and continuous development.
2025-08-2218 min
NovoEDTalksDriving Change and Building Trust: Inside BMW’s Approach to Dealer TrainingIn this episode of NovoEDTalks, we sit down with Sue Novak, Dealer Engagement and Experience Training Manager at BMW of North America, who brings over 20 years of global experience in learning and development, HR, and leadership coaching. Sue shares how she and her team are addressing the fast-paced challenges of the retail automotive world by building adaptable, trust-based training programs that emphasize immediate applicability and human connection. From co-creating customer experience programs in Las Vegas to integrating technology mindfully, Sue offers rich insight into how leadership development must evolve without losing its humanity.
2025-08-0516 min
NovoEDTalksLeading With Heart: How to Build Belonging Through LearningIn this episode of NovoEDTalks, Nicole DaCosta, a learning and talent development leader and belonging and inclusion strategist, shares how onboarding, inclusion, and human connection shape impactful employee experiences across industries. Nicole offers insight into creating agile, accessible learning strategies that meet diverse employee needs while reinforcing business goals. From leveraging AI-driven tools to preserving the human spark in development, she emphasizes the importance of building cultures where people grow, belong, and lead with heart.
2025-08-0517 min
NovoEDTalksFrom Telling to Asking: The Leadership Shift That Changes EverythingIn this episode of NovoEDTalks, bestselling author and COO of Notion, Laura Ashley-Timms, shares how operational coaching can transform overwhelmed managers into confident, people-centered leaders. She discusses the data-backed results of embedding coaching into daily workflows—highlighting a landmark study that showed a 74x ROI per learner and a 70% increase in time spent coaching. With insights from her acclaimed book and award-winning STAR® Manager program, Laura explores how technology, behavioral science, and human connection can come together to unlock performance, retention, and engagement across organizations.Laura's book: The Answer Is a Question: The Missing Sup...
2025-08-0123 min
NovoEDTalksMeta-Skills and Mentorship: Building Future-Ready Leaders with Workplace Psychologist Dr. Benjamin GrangerIn this episode of NovoEDTalks, Dr. Benjamin Granger, Chief Workplace Psychologist at Qualtrics, shares how organizations can create powerful learning environments by focusing on leadership development, honest employee feedback, and the cultivation of critical “meta-skills.” Drawing on global data and real-world case studies, he explores how technology can facilitate confidential, two-way conversations that surface true employee needs—and why mentorship and human connection are more essential than ever in an AI-driven world.
2025-07-2921 min
NovoEDTalksBusiness-Driven Learning: Hearst Corporation’s Bold Approach to UpskillingIn this episode of NovoEDTalks, Maris Krieger, Senior Director of Talent Learning & Development at Hearst Corporation, shares how the small but mighty team she is a part of is building agile, personalized learning experiences for 15,000 employees across a diverse portfolio of industries. She takes us inside Hearst’s rapid AI upskilling initiative, discusses the power of co-creation with business leaders, and explores the balance between technical and evergreen “power” skills. Throughout, Maris emphasizes the need to treat learning as a business driver—not a support function—and to move fast, personalize deeply, and never be afraid to experiment.
2025-07-2419 min
NovoEDTalksLeading Through Learning: How a Life Sciences Company Scales Field Training GloballyIn this episode of NovoEDTalks, Matt Barry, Head of Global Learning Solutions and Field Platform Training at a global life sciences company, shares how his team is rethinking scale, personalization, and relevance in global L&D. He breaks down how they empower local field trainers, connect global efforts through strategic learning solutions, and center empathy and relationship-building to drive impact. Matt also shares why getting learners to pause and reflect — even in fast-paced environments — can be the most powerful tool for transformation.
2025-07-1717 min
NovoEDTalksThe Power of Pause: How Denny’s Canada Elevates L&D with Heart and StrategyIn this episode of NovoEDTalks, Cassandra Limoges, Manager of Learning and Development at Denny’s Restaurants Canada, shares how she supports 75 locations through people-first leadership and deeply embedded values-driven programs. Drawing from decades of experience in hospitality, Cassandra discusses the importance of shifting away from reactive training toward relationship-centered development that drives sustainable performance. She also explores the evolving role of technology, the need for mindset shifts post-COVID, and her belief that true leadership begins with genuine care, connection, and influence.
2025-07-1016 min
NovoEDTalksAI Meets Sales Enablement: How Calix Scales Smart, Just-in-Time LearningOn this episode of NovoEDTalks, Michael Martin, Senior Director of Sales Enablement at Calix, shares how his team uses AI-powered tools, just-in-time microlearning, and real-time simulations to scale impactful training for a busy global salesforce. He explains why aligning with leadership, reinforcing learning through practice, and treating enablement as a proactive, diagnostic function are key to lasting behavior change. Michael also reflects on the evolving role of technology in talent development — and why truly valuable training must always respect the time and context of its learners.
2025-07-0114 min
NovoEDTalks'Better Thinking for a Better World': The Power of Whole Brain Leadership at Hermann InternationalIn this episode of NovoEDTalks, Anne Griswold, Whole Brain Catalyst at Herrmann International, shares how whole brain thinking can transform leadership development and team dynamics across all levels of an organization. She discusses how cognitive diversity, agile thinking, and strategic learning ecosystems can close skill gaps, foster collaboration, and drive measurable business results. With a strong call to “use your voice,” Anne encourages L&D professionals to champion human connection and learning as core drivers of organizational success.
2025-06-3020 min
NovoEDTalksScaling Learning at Microsoft: Personalization, AI, and Role-Based PathsIn this episode of NovoEDTalks, Jim Mathrusse, Director of Curriculum Development for Cloud Operations at Microsoft, explores what it takes to build scalable, role-based learning in a complex, fast-moving organization. He shares how his team personalizes learning for both office-based and data center employees, builds learner confidence through structured role paths, and integrates just-in-time training and AI tools to reduce time to value. With lessons drawn from decades in both education and IT, Jim offers a thoughtful, systems-level perspective on how learning teams can stay adaptable while always keeping people at the center.
2025-06-2423 min
NovoEDTalksDriving Impact at Scale: Blending Technology and Human Connection in LearningIn this episode of NovoEDTalks, Andreia Gadioli, a senior learning leader in the casino and hospitality industry, shares how she’s using learning programs to build confidence, connection, and psychological safety in a fast-paced, high-stakes environment. From onboarding 6,000 employees during a pandemic to piloting innovative approaches that blend empathy with technology, Andreia reflects on the power of adaptability and tech-enabled human connection. She offers a candid look at what it takes to support frontline workers and leaders alike, especially in an era of AI and constant change.
2025-06-2318 min
NovoEDTalksPlanting Seeds of Growth: How Costa Farms Nurtures Skills, Empathy, and Belonging from the Farms to the BoardroomIn this episode of NovoEDTalks, we sit down with Elizabeth Gomez, Director of People Experience at Costa Farms, to explore how she supports a diverse workforce ranging from farm workers to corporate professionals. Elizabeth shares powerful strategies for fostering a people-centric culture, including failure-based learning, paid learning during work hours, and human-centered technology adoption. From GED programs to AI pilots, Costa Farms is cultivating growth—both in plants and people.
2025-06-0214 min
NovoEDTalksDesigning Learning for Scale: Jennifer Boyd on Building Strategy That Reaches Thousands Across Global RetailIn this episode of NovoEDTalks, Jennifer Boyd, a human resources leader at a global retail chain, shares how her team supports over 9,000 employees through adaptable, tech-forward learning strategies and mentorship programs. She explores the evolving challenges of workforce development across generations and emphasizes the need to stay ahead of technological shifts while maintaining human-centered learning experiences. Jennifer also discusses how data, feedback, and a culture of continuous improvement drive meaningful outcomes in performance, engagement, and organizational growth.
2025-05-2815 min
NovoEDTalksDriving Learning That Sticks: Swati Valsangkar on Integrating L&D into the Flow of Work at AtosIn this episode of NovoEDTalks, Swati Valsangkar, Senior Manager of Leadership Development at Atos, shares how she is transforming leadership development and mentoring to meet the needs of today’s evolving workforce. She discusses how Atos is leveraging technology, AI, and digital platforms to deliver personalized, flexible, and globally accessible learning experiences—while also building strong alumni networks and fostering social learning communities. Swati also reflects on key industry shifts in L&D and offers advice on staying adaptable, curious, and focused on creating real value through trust and connection.
2025-05-2816 min
NovoEDTalksSales Enablement Evolved: Andrea Mead’s Take on AI, Mentoring, and Hands-On LearningIn this episode of NovoEDTalks, Andrea Mead, Senior Director of Learning & Development at Gannett, shares how she is scaling impactful mentoring, coaching, and sales enablement across a dispersed workforce. She discusses balancing traditional hands-on training with emerging technologies like AI role-play simulations and call coaching tools, while fostering a community where managers and reps share real-world applications of AI like Microsoft Copilot. Andrea also reflects on the importance of gaining diverse experiences—across sales, coaching, and training—to build a strong foundation for leadership.
2025-04-3017 min
NovoEDTalksRetention Through Reinvention: How iQor Uses AI and Mentoring to Keep Talent ThrivingIn this episode of NovoEDTalks, we hear from Zac Coontz, Senior Manager of Training and Quality at iQor, as he shares how technology and data-driven strategies are transforming frontline employee development and retention. Zac details how his team has dramatically reduced attrition through innovative onboarding, mentoring, and AI-enabled learning experiences. He also reflects on lessons learned over the past five years and how continuous personal growth fuels his leadership journey.
2025-04-2817 min
NovoEDTalksTransforming Finance Through Learning: Building Personalized Roadmaps, Measuring Impact, and Leading With Purpose at StarbucksIn this episode of NovoEDTalks, Melissa sits down with Eddie Brasher, Learning and Development Manager at Starbucks, to explore how L&D can power digital transformation and inclusive leadership. Eddie shares how his team supports finance professionals through capability roadmaps, tech-enabled learning, and mentoring programs that build confidence and unlock potential. Tune in to hear his insights on ethical AI, project management, and what it takes to design impactful learning that keeps pace with change.
2025-04-2810 min
NovoEDTalksCuriosity at Scale: How Mars Fuels Learning Across a Global BusinessIn this episode of NovoEDTalks, we sit down with Andrea Whittaker, Global Learning & Development Leader at Mars, to explore how the company fosters a culture of curiosity and growth across its vast and varied workforce. Andrea shares how Mars embeds learning into the flow of work, balances global strategies with local impact, and designs experiences that go beyond traditional training. We talk about the unique challenges of enabling professional development across a business that spans pet care, food, and confectionery—and how Mars stays true to its principles while embracing innovation.
2025-04-2318 min
NovoEDTalksTraining at Scale: How BAE Systems Supports a Regulated Frontline WorkforceIn this episode of NovoEDTalks, Chantelle Nash, Director of Functional Training and Enablement at BAE Systems, shares how her team supports a highly regulated frontline workforce through streamlined training and effective communication strategies. She discusses the challenges of balancing compliance with operational demands and the importance of foundational processes, voice-of-customer feedback, and clear metrics. Chantelle gives a great overview of how she is building scalable systems that prioritize both technical skill development and human connection.
2025-04-2317 min
NovoEDTalksPartner Enablement in the AI Era: How ServiceNow is Redefining Sales TrainingIn this episode of NovoEDTalks, we sit down with Brissa Ramos, Senior Manager of Sales Enablement at ServiceNow, to explore how she’s rethinking partner enablement in today’s fast-moving tech landscape. With over two decades of experience, Brissa shares her unique perspective on supporting sales and pre-sales partners through AI-powered tools, hybrid learning models, and continuous feedback loops. From co-creating enablement experiences with learners to reimagining sales simulations with roleplay-free practice using Bongo AI, Brissa’s approach is all about empathy, experimentation, and measurable impact.
2025-04-2315 min
NovoEDTalksDigital Innovation in L&D: How Verizon Is Transforming Workforce Development Through TechnologyIn this episode of NovoEDTalks, we sit down with Fola Ajisafe, Associate Director of App Development for Learning Technology at Verizon, to explore how his team builds and delivers user-centric learning technologies that support a global workforce. Fola shares how he balances in-house innovation with external vendor solutions, ensures high adoption and engagement through continuous feedback and data, and creates dynamic, personalized learning experiences like digital hubs. His forward-looking approach to skill development, ROI measurement, and tech agility offers a roadmap for empowering learners and driving workforce transformation at scale.
2025-04-2320 min
NovoEDTalksMentorship, Metrics, and Momentum: Strategic Talent Development at City of HopeIn this episode of NovoEDTalks, Mary Ng shares how she’s building strategic talent management from the ground up at City of Hope, focusing on practical application and human-centered design. She discusses the power of informal feedback, repeat engagement, and democratized mentorship as key indicators of program success. Mary also explores how her team is thoughtfully integrating technology—from AI to LMS platforms—to enhance learning while staying future-ready.
2025-04-2320 min
NovoEDTalksMentorship Reimagined: Equity, AI, and the Future of ConnectionIn this episode of NovoEDTalks, Arlene Mabrey shares how her work at the intersection of equity, mentoring, and leadership development is transforming traditional approaches to talent growth. She discusses the importance of visibility, connection, and intentional systems design—highlighting how technology and AI can power more personalized, inclusive mentorship experiences. With wisdom, warmth, and actionable insight, Arlene encourages us to mind our lives, find our light, and build ecosystems where everyone has the opportunity to thrive.
2025-04-2324 min
NovoEDTalksBridging Generations: Adapting Workforce Training for the Future at GrowmarkIn this episode of NovoEDTalks, Brian Dennis, a Field Trainer at Growmark with extensive experience in learning and development, discusses how his team adapts to the evolving workforce, focusing on strategic planning, generational diversity, and continuous feedback. He shares insights into the tools and methods they use to assess skills gaps, measure training effectiveness, and drive behavioral change across multiple levels of the organization. Brian also highlights the role of technology in enhancing virtual learning experiences and supporting employee development in a dynamic industry.
2025-04-1018 min
NovoEDTalksContinuous Learning in the Workplace: Overcoming Time Constraints and Skill GapsIn this episode of NovoEDTalks, Melissa sits down with Erica Cason, an experienced learning and development facilitator, to explore the challenges and opportunities in employee training and workforce development. Erica shares insights into onboarding new hires, addressing skills gaps, and leveraging technology to enhance continuous education programs. She also discusses the importance of learner feedback, organizational support, and evolving strategies to ensure employees stay engaged, adaptable, and prepared for the ever-changing demands of the workplace.
2025-04-1023 min
NovoEDTalksBuilding Resilient Teams: How the American Red Cross Trains Leaders in Disaster ReliefIn this episode of NovoEdTalks, Emily Wilson, Manager of Leadership Development for the American Red Cross Disaster Cycle Services, shares insights into training a predominantly volunteer workforce. She discusses the unique challenges of preparing volunteers—who lack the traditional incentives of paid employees—for high-stress disaster response roles and how the organization is evolving its leadership development programs. Emily also highlights the Red Cross’s shift toward more experiential and applied learning, aiming to improve supervisor effectiveness and volunteer retention in an era of continuous disaster response.
2025-03-2524 min
NovoEDTalksBuilding a Learning Culture: How Carnival Cruise Line Boosts Engagement and RetentionIn this NovoEdTalks episode, Hakeem Basheer, Senior Manager of Learning and Development Programs at Carnival Cruise Line, discusses the complexities of delivering high-impact learning across a diverse, global workforce in the cruise industry. Hakeem shares how Carnival Cruise Line balances shipboard team members' and corporate employees' unique training needs, leveraging technology, data-driven insights, and competency frameworks to drive learning outcomes. He also discusses the impact of digital transformation, post-COVID shifts in onboarding, and how a culture of mentorship and engagement improves retention and employee development.
2025-02-1023 min
NovoEDTalksRebuilding the Healthcare Pipeline: Innovation in Workforce DevelopmentIn this episode of NovoEdTalks, Melissa sits down with Cassie Matheson, a workforce development and international talent acquisition manager for a major healthcare system in Ohio. Cassie shares insights into the challenges of recruiting healthcare professionals post-pandemic, from declining nursing school enrollments to shifting immigration policies for international hires. She also discusses innovative workforce strategies, including early engagement programs for students, immersive VR training, and adapting to evolving technology to support the future of healthcare.
2025-02-1014 min
NovoEDTalksHybrid AI in HR: Balancing Automation and the Human Touch at TELUS DigitalIn this episode of NovoEDTalks, Marco Alvarado from TELUS Digital delves into how AI and technology are reshaping talent acquisition and workforce management. He shares innovative strategies, including using AI-powered tools to streamline recruitment, enhance candidate experience, and improve quality assurance processes. Through insights on continuous learning, hybrid AI-human approaches, and community-driven initiatives like free boot camps, they demonstrate how companies can adapt to the rapidly changing demands of the modern workplace while maintaining a human-centered approach.
2025-01-2819 min
NovoEDTalksThe Future of Learning in Finance: Insights from CFA Institute’s Nick BartlettIn this episode of NovoEdTalks, Lynn sits down with Nick Bartlett, Senior Head of Learning Content at the CFA Institute, to explore the evolving landscape of learning and development in the finance sector. Nick shares insights from his journey into L&D, the unique challenges faced by finance professionals, and how emerging technologies like AI and peer-to-peer learning are shaping the future of education. The conversation dives into strategies for engaging learners, measuring soft skills, and leveraging AI to enhance both content relevance and accessibility, offering valuable advice for L&D practitioners at all levels.
2024-12-2614 min
NovoEDTalksNovoEDTalks Season 1 Finale: AI’s Role in Shaping the Future of Learning and Development (Part 2 of 2)In the two-part Season 1 finale of NovoEDTalks, three industry thought leaders, Cara Halter, Matt Donovan and Judy Albers, participate in a roundtable discussion to explore AI's growing influence on L&D strategies. The episode features clips from L&D professionals interviewed throughout Season 1, offering diverse perspectives on AI-driven innovation in the workplace. Together, they dive into what organizations should be thinking about, implementing, and watching for as they integrate AI into their learning programs to stay ahead of the curve.
Throughout the episode, Judy offers up some great resources. They are as follows:
1. Cameron Hendrick, CLO, Citi. He...
2024-10-1539 min
NovoEDTalksNovoEDTalks Season 1 Finale: AI’s Role in Shaping the Future of Learning and Development (Part 1 of 2)In the two-part Season 1 finale of NovoEDTalks, three industry thought leaders, Cara Halter, Matt Donovan and Judy Albers, participate in a roundtable discussion to explore AI's growing influence on L&D strategies. The episode features clips from L&D professionals interviewed throughout Season 1, offering diverse perspectives on AI-driven innovation in the workplace. Together, they dive into what organizations should be thinking about, implementing, and watching for as they integrate AI into their learning programs to stay ahead of the curve.
Throughout the episode, Judy offers up some great resources. They are as follows:
1. Cameron Hendrick, CLO, Citi...
2024-10-1433 min
NovoEDTalksLearning Agility: The Key to a Thriving L&D Program in a Fast-Paced WorldIn this episode of NovoEdTalks, Melissa sits down with Megan Harkless, an Organizational Psychologist specializing in workplace dynamics and change management. Megan shares her insights on the challenges of adapting to hybrid and remote workforces, fostering collaboration, and leveraging AI for personalized learning. She emphasizes the importance of flexibility, learning agility, and emotional intelligence as critical factors shaping the future of learning and development.
2024-09-2712 min
NovoEDTalksContinuous Learning for a Rapidly Changing World: Staying Relevant and Measuring Success with KPIs at TELUS DigitalIn this episode of NovoEd Talks, Teodora Georgieva-Diaz, a Senior Learning Solutions Consultant at Telus Digital, shares insights from her 16-year journey in the learning and development field at the company. Teodora discusses how the industry has evolved, especially in response to changing learner needs and technological advancements. She highlights the importance of data-driven approaches, the growing role of AI, and the necessity for continuous learning and adaptability in leadership roles. Through a recent case study, Teodora demonstrates how thoughtful analysis and innovative solutions can lead to significant performance improvements.
2024-09-2718 min
NovoEDTalksNavigating Leadership Development: Balancing Blending Learning Methods at Baker TillyIn this episode of NovoEdTalks, Melissa is joined by Jeremy Fegert, Senior Manager of Enterprise Learning at Baker Tilly, to discuss innovative approaches in leadership and professional development. Jeremy shares insights on balancing traditional and digital learning methods, the impact of rapid organizational growth, and the role of technology in enhancing employee development. He also highlights the importance of adaptability, connection, and leveraging data to drive successful learning outcomes within the firm.
2024-09-1321 min
NovoEDTalksEnhancing Employee Development: Molly Reed on Conagra’s Learning ApproachIn this episode of NovoEdTalks, Melissa sits down with Molly Reed, Manager of Enterprise Learning and Development at Conagra. Molly shares insights on integrating learning into the flow of work, addressing skill gaps with structured frameworks, and leveraging technology like NovoEd and AI tools to enhance employee development. She also highlights the success of Conagra’s Supply Chain Academy and its impact on learner engagement and performance.
2024-09-1316 min
NovoEDTalksInternal Growth at Red Hat: How Training and Accountability Shape CareersIn this episode of NovoEdTalks, Melissa speaks with Jiri Kroupa, a Talent Acquisition Partner at Red Hat, about his 10-year journey within the company. Jiri discusses the unique challenges of recruiting in the tech industry, Red Hat’s open-source culture, and the importance of continuous learning in a fast-evolving workplace. He also highlights the value of internal training programs, personal accountability, and how KPIs are used to measure progress in both talent acquisition and professional development.
2024-09-0516 min
NovoEDTalksStreamlining L&D Ecosystems: Strategies for Simplification and Efficiency from TiER1 Performance's Jim EveridgeIn this episode of NovoEdTalks, Lynn chats with Jim Everidge, Market Director of Enterprise Platforms at TiER1 Performance. Jim shares insights into how organizations can streamline their learning and development ecosystems, highlighting the importance of technology, AI, and skill-based training to enhance employee performance. He also discusses future trends in L&D, emphasizing the need for agility, deep technology proficiency, and strategic alignment to drive organizational success.
2024-08-1615 min
NovoEDTalksFrom Compliance to Innovation: How TC Energy Shapes Employee TrainingIn this episode of NovoEdTalks, Terry Godfrey, Senior Training Developer at TC Energy, shares insights from his 30+ years in training and development, focusing on the challenges and evolution within the energy industry. He discusses his role in creating dynamic training programs that blend adult learning methodologies with industry-specific needs, emphasizing the importance of relationships and adapting to new technologies like VR and AI. Terry also reflects on the importance of fostering a learning culture and the significant impact of trust in leadership, while highlighting the evolving landscape of learning and development in regulated industries.
2024-08-1421 min
NovoEDTalksOptionality in L&D: Cassidy Browning from Indeed on Meeting Learners Where They AreIn this episode of NovoEdTalks, Melissa interviews Cassidy Browning, Manager of Learning Solutions at Indeed. Cassidy shares her extensive background in education, human resources, and the arts, emphasizing how these fields influence her approach to learning and development. The discussion covers the importance of optionality in learning, the use of technology and tools like digital whiteboards and Slack, and the future potential of L&D to rehumanize the workplace and foster a culture of trust and innovation.
2024-07-3020 min
NovoEDTalksEmbracing Fun in Learning: Training at Toyota Motor SalesIn this episode of NovoEdTalks, we sit down with Jane Cooke, Learning & Development and Knowledge Manager at Toyota Motor Sales. Jane shares her extensive background in learning and development, her role at Toyota, and her unique approach to fostering critical thinking skills among call center reps. We delve into the importance of social learning, continuous improvement, and how making training fun and interactive can significantly enhance employee performance and engagement.
2024-07-2522 min
NovoEDTalksNavigating Remote Learning: Strategies for Engagement and SuccessIn this episode of NovoEdTalks, we hear from Lindsay Russell, a seasoned learning experience design manager in the MedTech industry with over 20 years of educational experience. Lindsay shares her journey from teaching high school Spanish to her current role, highlighting the challenges and strategies involved in engaging diverse learners, particularly during the rise of remote work. She discusses the importance of maintaining a positive learning culture, leveraging surveys to improve training programs, and exploring innovative technologies like AI and VR to enhance learning experiences.
2024-07-2514 min
NovoEDTalksFrom Classroom to Field: Redefining Technical Training at WhirlpoolIn this episode of NovoEdTalks, we delve into the evolving landscape of learning and development with Mark Keen, a Field Service Training Manager at Whirlpool Corporation. Mark shares his journey from growing up in a family-owned appliance business to leading a team of trainers who enhance the technical skills of field technicians. He discusses innovative training methodologies, the impact of virtual learning, and the importance of going back to basics to address skills gaps, providing valuable insights for anyone involved in L&D.
2024-07-1216 min
NovoEDTalksNavigating L&D in Hospitality: Empowering Employees with Technology and Mentorship at Waldorf AstoriaIn this episode of NovoEdTalks, Vimbai Nyakujara, Assistant Learning and Development Manager at Waldorf Astoria, shares insights from her decade-long career in the hospitality industry. She discusses the primary challenges in L&D, such as time constraints and communication barriers, and the innovative solutions like blended learning and in-house coaching programs adopted to address these issues. The episode highlights the critical role of technology in enhancing learning experiences and the necessity of continuous upskilling to keep pace with rapid technological advancements.
2024-07-1218 min
NovoEDTalksAI and Gamification in Sales Training: A Conversation with Lisa Ellis from SandlerIn this episode of NovoEdTalks, Lynn interviews Lisa Ellis, Head of Product at Sandler Systems, LLC. Lisa shares her journey in sales performance and leadership training, highlighting the shift from in-person to virtual learning during the pandemic. She discusses Sandler’s data-driven approach to personalized training, the use of AI and gamification in learning, and the importance of clear communication and fun in engaging remote and hybrid teams.
2024-07-1214 min
NovoEDTalksAddressing Skills Gaps with Modern Solutions: Innovative Approaches in L&D at MaximusIn this episode of NovoEdTalks, we explore the dynamic intersection of hybrid training and cutting-edge technology in L&D. Heather Balcerek, Senior Manager of Corporate Learning and Development at Maximus, shares her extensive experience in building and reviving employee development programs across industries. Heather discusses how innovative tools like AI are reshaping training strategies, enhancing learner engagement, and addressing the unique challenges faced by today's professionals.
2024-07-1224 min
NovoEDTalksHybrid Training and AI in L&D: Ryan Reilly's Insights on Staying Ahead of the CurveIn this episode of NovoEdTalks, we delve into the evolving landscape of learning and development with Ryan Reilly, Senior Director of Business Development at Sandler. Ryan shares his journey from teaching to sales training, highlighting the importance of understanding learner needs and adapting strategies accordingly. He discusses the role of technology and AI in enhancing learning experiences, the significance of human intelligence, and the emerging trends shaping the future of the industry, emphasizing a balance between digital and in-person interactions.
2024-07-1018 min
NovoEDTalksAligning Learning & Development with Business Goals: Insights from Ecolab's Leslie SimekJoin us in this episode of NovoEdTalks as we chat with Leslie Simek, a training manager at Ecolab with 17 years of experience in regulatory affairs. Leslie discusses her approach to overcoming the challenges faced by a diverse global team of learners and shares insights into the importance of aligning L&D goals with business objectives. Discover how Ecolab leverages technology and innovative training programs to enhance employee development and drive organizational success.
2024-07-1007 min
NovoEDTalksUnlocking Online Education: High-Impact Design with Andrea GreggIn this episode of NovoEd Talks, host Melissa interviews Andrea Gregg, Director of Learning Experience Design and Associate Research Director at Penn State, to explore her 20+ year career in online education. Andrea discusses her role in developing micro-credentials, the challenges learners face, and the importance of leveraging technology like VR and AI in instructional design. She shares insights on how to effectively measure learning outcomes and highlights the evolving trends in the learning and development industry.
2024-06-2722 min
NovoEDTalksEvolving Learning and Development: Dave Kerschbaum on Technology, Trust, and EmpathyIn this episode of NovoEdTalks, Melissa chats with Dave Kerschbaum, Director of Learning Strategy at SAP Concur. Dave shares his 15 years of experience designing learning solutions, emphasizing the importance of empathizing with learners' experiences and adapting strategies to meet their evolving needs. The discussion also covers the impact of technology in L&D programs and the critical role of trust and transparency in leveraging data to enhance learning outcomes.
2024-06-2616 min
NovoEDTalksStrategic Change: Human-Centered Learning and DevelopmentIn this episode of NovoEdTalks, Melissa speaks with Lee Wilmoth, a Facilitator and Learning Strategist Consultant and founder of Learn and Work. Lee emphasizes the importance of human-centered learning design and its application in organizational change. They emphasize the importance of addressing learner needs through empathy and collaboration, using tools like MURAL to facilitate engaging virtual workshops. They also discuss the evolving landscape of learning and development, highlighting the significance of hybrid learning, human-centered design, and the value of prototyping and testing in creating impactful learning experiences.
2024-06-2419 min
NovoEDTalksDriving a Global Learning Culture: Insights from Merck's Global Head of Learning CreationIn this episode of NovoEdTalks, we welcome Theresa Zeller, Global Head of Learning Creation at Merck, to discuss the evolution of learning and development. Theresa shares how Merck, a global healthcare company with over 70,000 employees, navigates the challenges of providing accessible learning solutions across 150 countries while addressing rapid technological changes and shifting market dynamics. We also dive into the importance of creating an inclusive learning culture and fostering connections between generations in the workforce. Tune in to hear Theresa's insights on leveraging technology, prioritizing learning, and building strong relationships to create a lasting impact.
2024-06-1125 min
NovoEDTalksPeople-First Culture in Learning: Grant Thornton's Strategic ApproachIn this episode of NovoEdTalks, Lynn interviews Andrew Vecchiarelli, Senior Manager of Learning Strategy and Skills at Grant Thornton Canada. Andrew discusses the firm's commitment to fostering a people-first culture and the challenges they face in a rapidly evolving regulatory environment. He also highlights the importance of mentorship, the strategic use of technology in learning and development, and the necessity for L&D to be integrated into the broader business strategy to prepare for future disruptions.
2024-06-1116 min
NovoEDTalksLeading Learning in 24/7 Healthcare: Insights from a Program Director at Northwell HealthIn this episode of NovoEdTalks, we talked with Samantha Reshes, a Learning and Organizational Development Program Director at Northwell Health. Samantha shares insights from her ten-plus years of experience in healthcare learning and development, discussing the unique challenges of training within a 24/7 industry and the importance of flexibility, technology, and continuous feedback in their programs. She highlights key initiatives like the transformation of their new leader onboarding program and the critical role of learning and development in employee retention and satisfaction.
2024-06-1115 min
NovoEDTalksInnovating Learning: Insights from HP's Brian Ciccotelli Live from ATD '24In this episode of NovoEdTalks, Lynn meets up with Brian Ciccotelli, a learning technologist at HP, about the evolving landscape of learning and development. Brian discusses his role in enhancing the learner experience by leveraging technology to create personalized, seamless learning environments and shares insights from the ATD 2024 conference on the growing impact of AI in education. He also addresses the challenges of proving ROI in training programs and emphasizes the importance of cybersecurity in integrating new learning technologies.
2024-06-0612 min
NovoEDTalksTech-Driven Learning: Innovative Global Learning Approaches at S&P Global from the Executive Director of EssentialTECHIn this episode of NovoEdTalks, Melissa chats all things technology and L&D with Nadine Tanner, Executive Director of EssentialTECH at S&P Global. Nadine shares her extensive experience in leading strategic learning initiatives that enhance tech fluency and future readiness across S&P Global's 36,000 employees. From discussing innovative and unique learning programs like AI playgrounds and Metaverse workshops to exploring the challenges of L&D in a hybrid work environment, this episode provides valuable insights into leveraging technology for impactful learning and development.
2024-05-3016 min
NovoEDTalksLeadership and Learning: Building Skills for a Sustainable Tomorrow at NavistarIn this episode of NovoEdTalks, Melissa engages in a deep conversation with Anders Forsberg, Head of Navistar University. Forsberg shares his journey of building a corporate university from scratch at Navistar, a company undergoing a significant transformation towards sustainable transportation. The discussion covers the unique challenges of training a diverse workforce, the impact of technology on learning and development, and the importance of staying closely aligned with business needs to drive effective learning outcomes.
2024-05-3015 min
NovoEDTalksTransforming Employee Engagement: Jennifer Sutherland, Live from ATD 24, Discusses Culture, DE&I, and Sales EnablementIn this episode of NovoEdTalks, Lynn chats with Jennifer Sutherland, the Global Leader of Culture, Learning, and Development at Trustwave. Jennifer shares her extensive journey from Sales to L&D, highlighting the unique challenges of training highly technical cybersecurity experts. They delve into the importance of integrating brain science in training, the impact of AI on the L&D field, and the need for continuous learning to keep pace with industry changes. Jennifer also discusses her experiences at the ATD conference, emphasizing the value of networking with peers and staying updated with emerging trends.
2024-05-3017 min
NovoEDTalksBeyond the Buzzwords: Real Talk on DEI and Leadership from Jennifer Brown ConsultingIn this episode of NovoEdTalks, we sit down with Claire TSE, a Principal Consultant at Jennifer Brown Consulting, to discuss the importance of inclusion and diversity in today's workplace. Claire shares insights from her extensive experience in leadership consultancy, focusing on how to create engaging, inclusive environments that resonate with multi-generational and culturally diverse teams. She also addresses the challenges and benefits of hybrid and remote work, offering practical advice on balancing technology with human connection to foster a positive workplace culture.
2024-05-0914 min
NovoEDTalksEmbracing the Future of Training: Insights on Technology's Impact on L&D from a Fortune 500 Global Training MangerIn this episode of NovoEdTalks, Melissa welcomes Renzo Urzua, a global training manager at a Fortune 500 company, to discuss learning and development strategies in a rapidly evolving digital landscape. Renzo shares insights into the challenges of training a global workforce, from coordinating across time zones to ensuring digital fluency, and explains how technology like AI avatars and virtual reality are reshaping L&D. He also emphasizes the importance of being agile, embracing new technologies, and continuously learning to stay ahead in the L&D field.
2024-05-0314 min
NovoEDTalks'Embrace Continuous Learning': Lessons Learned in Digital Transformation and Beyond from a Seasoned, Global L&D LeaderIn this episode of NovoEdTalks, Melissa sits down with Sheila Jagannathan, the global head of the Open Learner Campus at an international organization, to explore the dynamic landscape of learning and development. Sheila discusses the challenges of aligning learning with business objectives, implementing digital transformations, and fostering a culture of continuous learning. Through insights into leveraging technology for personalized learning, addressing skills gaps, and embracing emotional intelligence, listeners gain valuable strategies for navigating the evolving demands of the digital workforce.
2024-05-0317 min
NovoEDTalksEmpowering Leaders: Insights from the Frontlines of Change Management at a Fortune 100 CompanyIn this episode of the NovoEdTalks podcast, we chat with Christine Bednarz, a Corporate Vice President of Change Management and Learning at a Fortune 100 company. Christine shares insights into her role, focusing on learning experience design for field managers transitioning into management roles. She emphasizes the importance of intentional learning experiences and addressing misconceptions upfront. Christine also discusses adapting to remote work and virtual collaboration, highlighting the significance of data-driven approaches and the need for continuous learning amidst technological advancements. Tune in for valuable advice on leadership, aligning team goals with organizational objectives, and staying informed about emerging trends...
2024-04-1916 min
NovoEDTalksAdapting to Change: The Journey of an IT Learning Coach at MedtronicIn this episode of the NovoEDTalks podcast, Melissa sits down with Andrea Warfield from Medtronic, a lead IT learning coach and global user services representative. Andrea shares her passion for learning and adapting to new systems and technologies, highlighting the transformative impact of socially constructed training approaches. From leveraging AI tools to addressing diverse learner needs, Andrea provides valuable insights into driving effective learning experiences in dynamic organizational environments.
2024-04-1921 min
NovoEDTalksMastering Global Learning: Strategies for Driving Talent Development from Thomson ReutersIn this episode of the NovoEDTalks podcast, Melissa welcomes Abby Pinto, the Director of Talent Development at Thomson Reuters. Abby brings her wealth of experience in learning and development, international education, and consulting to the conversation. Throughout the discussion, Abby sheds light on the challenges faced by Thomson Reuters in talent development, such as the diverse skill sets within the organization and the rapid evolution of industries they serve. She also shares insights into how they approach these challenges, emphasizing the importance of fostering a growth mindset, identifying critical skill areas, and leveraging technology to personalize learning experiences.
2024-04-1917 min
NovoEDTalksDisney's Learning Magic: The Evolution of Learning and Development in Finance at Walt DisneyIn this episode of the NovoEd Talks podcast, Melissa is joined by Kevin Jung from the Walt Disney Company, where he serves as a Learning and Development Program Manager. Kevin oversees the Accounting and Finance Rotation Program, designed to groom early career analysts into future finance and accounting leaders at Disney. As they delve into the unique challenges faced by learners in this program, Kevin discusses the importance of adapting learning approaches to cater to diverse backgrounds and personalities. He also highlights the role of technology, such as the use of platforms like Udemy and Power BI, in enhancing...
2024-04-1910 min
NovoEDTalksBehind the Counter: Navigating Employee Training and Development at Jack in the BoxIn this episode of the NovoEdTalks podcast, Melissa sits down with Stephanie Lauridsen, Manager of Training at Jack In the Box, to discuss the challenges of training a diverse audience of restaurant employees. Stephanie shares insights into the unique demands of quick-service restaurant training, including the need for quick adaptation to market trends and the challenges of training in noisy, distracting environments. She emphasizes the importance of technology in delivering effective training solutions and highlights the role of empathy and creative design in addressing learner needs. Tune in to gain valuable perspectives on navigating the evolving landscape of employee...
2024-04-1916 min
NovoEDTalksBridging Skill Gaps: A Former Attorney's Journey to Empower Learners at Lee Hecht HarrisonIn this episode of the NovoEd Talks podcast, Lynn sits down with Oscar R Molina, a training manager at Lee Hecht Harrison Recruitment Solutions, who shares insights into his transition from being an attorney to a training manager and the unique challenges and opportunities it presents. Oscar discusses how LHH identifies and addresses skill gaps in their learners through proactive measures and remote training programs, emphasizing the importance of active engagement and continuous improvement. He also highlights the role of technology, including AI, in enhancing training effectiveness and empowering colleagues to succeed in the digital workplace, offering valuable advice...
2024-04-1713 min
NovoEDTalksGame On: Unlocking Engagement with Gamification in Corporate Training with Kristi Larson from ADPIn this episode of the NovoEd Talks podcast, Lynn welcomes Kristi Larson, a Manager of Learning Design and Innovation Specialist at ADP with 16 years of L&D experience. Kristi shares insights into gamification in corporate training, emphasizing its role in increasing learner engagement and knowledge retention. She discusses challenges faced in addressing skill gaps and the importance of data-driven approaches in designing effective training programs. Additionally, Kristi highlights the integration of technology, such as AI-based tools, in enhancing employee learning experiences and measuring training effectiveness.
2024-04-1718 min
NovoEDTalksFrom Order Taker to Strategic Partner: Adapting and Improving L&D Access for Frontline Workers at ChartwellIn this episode of the NovoEd Talks podcast, Melissa welcomes Nancy Jourdain, a learning experience manager at Chartwell Retirement Residencies, to discuss fostering a culture of learning. Nancy shares insights into challenges faced by frontline staff in accessing training, emphasizing the importance of tailored onboarding experiences for managers. She also highlights the evolving role of L&D, from order taker to strategic partner, and the role of technology, including AI, in delivering impactful learning experiences.
2024-04-1720 min
NovoEDTalksNavigating Global Learning Dynamics: Honeywell's Emma McCall Shares Strategies, Success Stories, and Advice to L&D Leaders EverywhereIn this episode, we interview Emma McCall, Global Learning and Development Leader at Honeywell. Emma pulls from her extensive career in L&D to touch on challenges in implementing global learning programs, adapting to remote work, identifying and addressing skills gaps, measuring program effectiveness, and leveraging technology for employee training. She also shares insights into the evolving landscape of learning and development in general, emphasizing the importance of personalized, just-in-time learning experiences and the need for leaders to prioritize their own continuous learning.
2024-04-1725 min
NovoEDTalksCharting the Course: Navigating L&D Challenges with James Phillips of Chartwell Retirement ResidencesIn this podcast episode, James Phillips, an experienced professional in workplace learning, shares insights into the world of learning and development. Drawing on his over two decades of experience, James emphasizes the crucial role of learning as an operational department for organizational success. He highlights key initiatives his team at Chartwell Retirement Residences manages, such as compliance training, onboarding, leadership development, and the unique responsibility of overseeing the company's learning ecosystem. James discusses the challenges faced in a decentralized learning environment and emphasizes the importance of consistency in training. Throughout the episode, he details strategies for addressing learning challenges...
2024-04-1616 min
NovoEDTalksScaling Quality Learning: Personalized Education, Skill Gap Solutions, and AI Integration with Traci McMath of SalesforceIn this episode, we interview Traci McMath from Salesforce on scaling high-quality learning for diverse audiences. Traci, a productivity manager, discusses personalized education within Salesforce and the challenges of delivering timely, bite-sized content. She emphasizes aligning education with customer success and shares insights on addressing skill gaps and integrating AI in learning. The conversation concludes with advice to L&D leaders, highlighting the importance of making team members successful and providing growth opportunities.
2024-04-1614 min
NovoEDTalks'People Over Process'- a Training Specialist from a Fortune 500 Company Shares Her Tips from 14 years in the BusinessIn this episode we delve into the world of transformative learning experiences with Beth Krieck, a seasoned training specialist turned HR professional. Beth shares her 14 years of insights, emphasizing the importance of keeping learners at the center of every program. Explore the challenges of onboarding a diverse workforce and discover the success stories of empowering emerging leaders. Get ready for an engaging conversation on the evolving landscape of learning and development, from flipped classrooms to the influence of emerging technologies.
2024-04-1119 min