Shows
2023-04-2629 min
NursingHome411 PodcastFamily Empower Half Hour: Working with Ombudsmen to Advocate for ResidentsWhen families and friends of nursing home residents join together, they can be a powerful force for improving care and ensuring dignity. That’s why we at LTCCC have launched a Family Empowerment program dedicated to empowering families and building family councils. In our monthly Family Empower Half Hour, we cover essential topics to help [...]
2023-04-0742 min2023-04-0742 min
NursingHome411 PodcastNY Attorney General Enforcement Actions (Webinar)The following is a recording from LTCCC’s February 21, 2023 webinar, “NY Attorney General Enforcement Actions.” In the program, Amy Held (Director of NYS AG’s MFCU) & Thom O’Hanlon (Chief of Criminal Investigations in NYS AG’s MFCU) discuss the recent groundbreaking lawsuits filed by NYS Attorney General James alleging widespread neglect and abuse and [...]
2023-02-211h 062023-02-211h 06
NursingHome411 PodcastTransfer and Discharge: What’s Legal, What’s Illegal, and What You Can Do to Promote Positive OutcomesLindsay Heckler (Center for Elder Law & Justice) on all things transfer and discharge: when they’re legal, when they’re illegal, and how to promote safe outcomes for residents. We also get into the role of ombudsmen, payment discrimination, personal needs allowance (it’s only $50 per month in NY!), hockey, and more. Interview recorded October [...]
2022-12-2727 minNursingHome411 PodcastTransfer and Discharge: What’s Legal, What’s Illegal, and What You Can Do to Promote Positive Outcomes
2022-12-2727 min
NursingHome411 PodcastWhat Does Good Care Look Like for People Living with Dementia? (Webinar)Recording of LTCCC's Oct. 18 webinar, "What Does Good Care Look Like for People Living with Dementia?" ft. Dr. Jonathan Evans. Video and slides available at https://nursinghome411.org/webinar-dementia-care/.
2022-10-1856 min
NursingHome411 PodcastBringing Wordle, TikTok, and Tech to Seniors and Nursing Home ResidentsTechnology resources like Zoom, FaceTime, Alexa, even TikTok, can open a world of possibilities and help us stay connected. Unfortunately, for many seniors and nursing home residents, these resources can be challenging and overwhelming. But it doesn’t have to be that way. Stefano Selorio is a 23-year-old Founder & CEO of Carevocacy, a company that [...]
2022-10-0330 min2022-10-0330 min
2022-08-1628 minNursingHome411 PodcastHow Colorblind Policies Fail Nursing Home ResidentsU.S. health care is plagued by racism, and nowhere is that more evident than in the nation’s 15,000 nursing homes. Whether it’s COVID, care quality, or inappropriate drugging, research consistently shows significant disparities that impact Black nursing home residents. On this episode, Dr. Shekinah Fashaw-Walters – Assistant Professor at the University of Minnesota and Fesler-Lampert [...]
2022-08-1628 min
2022-07-1130 minNursingHome411 PodcastFollowing the MoneyMany nursing home owners claim that they are operating on razor-thin margins or even in the red. But the reality of nursing home finances is a lot more complicated – perhaps, intentionally. On this episode, Bill Hammond from the Empire Center for Public Policy talks about a new report, “Following the Money,” examining the [...]
2022-07-1130 minNursingHome411 PodcastA Campaign Sedated: Dangerous Antipsychotic Drugging Persists Despite Federal Initiative (Webinar)The following is a recording from LTCCC's June 22 webinar, "A Campaign Sedated: Dangerous Antipsychotic Drugging Persists Despite Federal Initiative," featuring Richard Mollot (LTCCC) and Tony Chicotel (CANHR). For video and slides, visit https://nursinghome411.org/webinar-ap-drugs/.
2022-06-231h 01
NursingHome411 Podcast‘I Do Not Want to Come Back Here’: Behind the Scenes of a Must-Watch VICE Documentary on the Nursing Home Industry
2022-05-1134 minNursingHome411 Podcast‘I Do Not Want to Come Back Here’: Behind the Scenes of a Must-Watch VICE Documentary on the Nursing Home IndustryOn this episode, we go behind the scenes of a must-watch VICE News documentary, “How Nursing Homes Hide Profits While Residents Suffer." In the interview, Tomas Navia (producer) and Joshua Hersh (correspondent) talk about how the documentary came together, what it was like investigating a nursing home chain that doesn’t want to be investigated, the [...]
2022-05-1134 min
NursingHome411 Podcast‘We Can’t Let Up Now’: Bringing the White House Reforms to the Finish LineLast month the White House made a major announcement about nursing home reforms, perhaps the biggest news for nursing homes in 35 years. In Part 2 of this two-part episode, Lori Smetanka and Sam Brooks from the National Consumer Voice for Quality Long-Term Care chat about their latest campaign supporting the White House reforms [...]
2022-04-0127 min2022-04-0127 min
2022-03-3030 minNursingHome411 PodcastThe Biggest News for Nursing Home Residents in 35 YearsLast month the White house made a major announcement about nursing home reforms, perhaps the biggest news for nursing home residents in 35 years. In Part 1 of this two-part episode, Toby Edelman (Senior Policy Attorney, Center for Medicare Advocacy) and Richard Mollot (Executive Director, LTCCC) join the NursingHome411 Podcast to talk about the timeline [...]
2022-03-3030 minNursingHome411 PodcastA Matter of Justice: Racism as a Fundamental Cause of Long-Term-Care Inequities (Webinar)The following is a recording from LTCCC's March 15 webinar, "A Matter of Justice: Racism as a Fundamental Cause of LTC Inequities," featuring Dr. Shekinah Fashaw-Walters. For video and slides, visit https://nursinghome411.org/webinar-ltc-inequity/.
2022-03-1557 minNursingHome411 Podcast‘Tell Them What They Don’t Know’: Persuading Policymakers with Powerful StoriesOn this episode, advocate and family member Mary Nichols discusses the making of "Protecting Them to Death: The Impact of Isolation in Long-Term Care" and how powerful stories can persuade policymakers and ultimately make a difference for residents. Interview recorded February 4, 2022 and edited for clarity. Mary's Recommendations: Broken in the Best Possible [...]
2022-02-1625 minNursingHome411 Podcast‘Tell Them What They Don’t Know’: Persuading Policymakers with Powerful Stories
2022-02-1625 min
NursingHome411 Podcast‘The Cornerstone the Builders Rejected’: Why Reform Starts with Person-Centered CareOn this episode, advocate Cathy Unsino (LCSW) discusses the importance of providing person-centered care and shares experiences from her own work in nursing homes that show what's possible when we believe in the individual's capacity to grow. Interview recorded November 2021 and edited for clarity. Cathy's Recommendations: The Anatomy of an Illness, by Norman Cousins [...]
2022-02-0325 min
NursingHome411 Podcast‘I’m Trapped. I’m Locked Down. And I Feel Like I’m in Prison’: An Oral History of COVID-19 in Nursing Homes (Preview)Eric Goldwein and Hayley Cronquist discuss LTCCC's oral history of the COVID-19 pandemic in nursing homes. For more interviews, visit http://nursinghome411.org/oral-history.This is the work of the LTCCC. It does not necessarily reflect the views of the Department of Health, nor has the Department verified the accuracy of its content.
2021-12-2016 min
NursingHome411 PodcastNo Harm, No Foul?LTCCC's Richard Mollot, Hayley Cronquist, and Eric Goldwein discuss the expectation and reality of nursing home oversight and how lax enforcement exposes residents to substandard care and neglect. Interview recorded November 12, 2021 and edited for clarity. LTCCC's new project, "Nursing Home Oversight & Enforcement: Expectation vs. Reality." A Guide to Nursing Home Oversight & [...]
2021-12-0725 min
NursingHome411 PodcastCommunicating with Kindness: How the Right Words Can Bolster Your AdvocacyDr. Phyllis Mindell on finding the right words to communicate with nursing home staff and advocate for resident rights. Also: what it's like going in and out of hospice, misconceptions about elderly and infirm, and the art of dying well.
2021-12-0219 min
NursingHome411 Podcast(Webinar) LTCCC’s 12th Annual ReceptionOn this Giving Tuesday, please support LTCCC's advocacy by visiting https://nursinghome411.org/donate. This episode is a recording of LTCCC's 12th annual reception. Event Honoree: NYS AG Letitia James (6:59). Musical Performance: Singer-songwriter and guitarist Bridget St. John (11:28). Keynote speaker: Carmen Bowman, founder of Edu-Catering (22:50). For video and slides, visit https://nursinghome411.org/reception-12/. Moderated by Deborah Truhowsky (President, LTCCC Board [...]
2021-11-291h 28
NursingHome411 Podcast(Webinar) The Hidden Profits Behind Poor Nursing Home CareFor video and other materials from this program, visit https://nursinghome411.org/webinar-hidden-profits/. Note: This program was recorded on September 21st , 2021.
2021-10-181h 00
NursingHome411 PodcastWhat 100% Staff Turnover Means for Nursing Home ResidentsWhat is nursing home staff turnover and why does it matter for residents? On this episode, health economist Ashvin Gandhi (assistant professor at the UCLA Anderson School of Management) discusses new research on nursing home staff turnover and its impact on resident care. Interview recorded September 9, 2021 and edited for clarity. Follow Ashvin [...]
2021-10-0528 min
NursingHome411 PodcastTrickle-Down Vaccinomics: Why Nursing Home Vaccination Education Starts at the TopOn this episode, research scientist and vaccine guru, Beth Nivin, MPH, chats about her experiences speaking with nursing home staff about COVID-19 vaccines as a consultant for the New York City Department of Health and Mental Hygiene. Beth also provides an update on the latest research and data on vaccine efficacy and the Delta [...]
2021-09-1425 min
NursingHome411 Podcast‘A Story of Neglect’: Understanding and Preventing Resident-to-Resident IncidentsResident-to-resident incidents can have devastating consequences for the residents involved as well as their families. But why do these incidents happen? Gerontologist Eilon Caspi, PhD (author of Understanding and Preventing Harmful Interactions Between Residents with Dementia) joins the NursingHome411 Podcast to discuss the causes of resident-to-resident incidents, how these incidents relate to neglect, risk-mitigation [...]
2021-07-1941 min
NursingHome411 Podcast(Webinar) Why Comfort Matters: Reducing Reliance on Antipsychotics for People Living with DementiaTena Alonzo, dementia care expert, presents on strategies to reduce reliance on antipsychotics for people living with dementia at LTCCC's June webinar. For video and other materials from this program, visit nursinghome411.org/webinar-comfort-matters/. Note: This program was recorded on June 15th, 2021.
2021-07-1556 min
NursingHome411 PodcastREPLAY: Why Nursing Home Ombudsmen Are ‘the Best Kept Secret’Note: The following is a replay of an episode from April 2020 (recorded February 2020), featuring Gloria Murray, ombudsman program director for the Hudson Valley in New York state. We're posting this episode ahead of a special online ombudsman town hall on Thursday, June 17. Register for the program at bit.ly/bestombuds. Submit a question [...]
2021-06-1022 min
NursingHome411 PodcastA Jail Within a Jail: Inside a NYC Nursing Home with the Co-Directors of Fire Through Dry GrassFire Through Dry Grass is a documentary that offers a rare look inside a New York City nursing home during the COVID-19 pandemic. This episode of the Nursing Home 411 Podcast features the film’s co-directors, Andres “Jay” Molina (a resident at Coler Rehabilitation & Nursing Care Center) and Alexis Neophytides, who chat about life at [...]
2021-05-1728 min
NursingHome411 PodcastIt’s Not Apples to Apples: What State Nursing Home Data Do (and Don’t) Tell UsThe Kaiser Family Foundation (KFF) is a tremendous resource for tracking long-term care data and policy, COVID-related and beyond. On this episode, KFF senior policy analyst Priya Chidambaram chats about the latest nursing home data on vaccines and COVID, the limitations of state comparisons, and the process of collecting LTC data. Interview recorded May [...]
2021-05-0522 min
NursingHome411 PodcastWebinar: An Antidote to Ageism in Nursing HomesCathy Unsino, LCSW, talks about how to transform nursing homes into warm, vibrant communities. For video and other materials from this webinar, visit https://nursinghome411.org/webinar-antidote-ageism/.
2021-04-201h 12
NursingHome411 Podcast‘People Got Scared’: Life as a CNA in a COVID-Ravaged Nursing HomeDirect care workers are a critical yet undervalued part of the long-term care system. On this episode, Desma Reaves, a certified nursing assistant and delegate for the healthcare workers union 1199SEIU upstate New York, chats about her experiences as a certified nursing assistant (CNA) in COVID-ravaged nursing home, the difficult tradeoffs faced by nursing [...]
2021-03-2924 min
2021-03-221h 14
NursingHome411 PodcastThe Collateral Damage is an Intended ConsequenceGeriatrician and researcher Dr. Nathan Stall has been on the front line serving Ontario’s long-term care residents both as a physician and a researcher, advocating for more humane COVID visitation policies and other critical resident rights. In the interview we discuss the collateral COVID damage for nursing home residents, Canada vs. U.S. LTC COVID [...]
2021-02-2341 min
NursingHome411 PodcastWebinar: Inappropriate Institutionalization of People with Mental Illness in LTC Facilities
2021-02-161h 03
NursingHome411 Podcast‘Don’t Make Us Walk Backwards’: Research Scientist Beth Nivin on Vaccine Myths, Risks, & BenefitsResearch scientist Beth Nivin on the science, history, and risks/benefits of the COVID-19 vaccines.
2021-01-2540 min
NursingHome411 PodcastHow Ombudsmen Are a Conduit for Nursing Home ResidentsThis two-part episode examines the evolving role of long term care ombudsmen during the COVID-19 pandemic. In part one, Pamela Mickens, Staff Long-Term Care Ombudsman with the Senior Source in Texas, discusses how ombudsmen serve as a conduit for residents and families. In part two (22:00), Texas State Long-Term Care Ombudsman Patty Ducayet chats [...]
2020-12-2241 min2020-12-151h 04
NursingHome411 PodcastWhat’s the Difference Between Nursing Homes and Assisted Living?LTCCC executive director Richard Mollot takes us back to the basics and explains the difference between: Nursing homes and Assisted Living facilities (1:25) Medicare and Medicaid (7:50) Ownership type: Non-profit vs. For-profit vs. Government facilities (11:25) Staffing positions: RN vs. CNA vs. LPN vs. LVN (16:00) Note: Episode recorded July 2020 Background reading and [...]
2020-12-0722 min
NursingHome411 PodcastWhere Do We Go From Here in Long Term Care?The Long Term Care Community Coalition (LTCCC) celebrated 30 years of advocacy with a virtual town hall, “Where Do We Go From Here in Long Term Care?”, featuring a diverse panel discussion about the future of nursing homes with: Honorable Richard N. Gottfried (Chair, NYS Assembly Health Committee); Marcella Goheen (Family Member); Judy Johnson [...]
2020-10-291h 11
NursingHome411 PodcastWhat Happened in Room 10? Journalist Katie Engelhart on the COVID Outbreak at Life Care Center & Her New Book, “The Inevitable”Journalist Katie Engelhart joins the Nursing Home 411 Podcast to discuss her investigative report on the COVID outbreak at Life Care Center in Kirkland, the experiences of the residents at the facility, and what the outbreak revealed about the systemic problems in U.S. nursing homes. Katie also chats about her new book, “The Inevitable: [...]
2020-10-2231 min
2020-10-201h 06
NursingHome411 PodcastIt’s All About the Money: Attorney Ernie Tosh on Leveraging Nursing Home Data in the CourtroomTexas-based attorney Ernie Tosh joins the show to discuss the relationship between nursing home finances, staffing, and resident care. Tosh also shared tips on using public nursing home data and chatted about his career path to becoming a data-driven attorney advocating for nursing home residents. Note: Interview recorded April 22, 2020. Background reading and [...]
2020-09-2336 min2020-09-151h 05
NursingHome411 PodcastWhy LTC Residents are Facing Heightened Voting Barriers this ElectionThe 2020 U.S. presidential election is fast approaching, but many long-term care residents, cut off from the outside world, may not get a vote. Professor Nina Kohn joins the show to discuss voting barriers in long-term care settings and explain why it's imperative that residents' voting rights are protected in this election. Kohn — [...]
2020-09-0824 min
NursingHome411 PodcastLTCCC Webinar: Reimagining Nursing Home CareCathy Unsino, LCSW, discusses why nursing home reform is urgently needed to ensure a safer and more humane environment for residents.
2020-08-1858 minNursingHome411 Podcast‘It takes a team. A family’: How a Baltimore nursing home has kept out the coronavirusThe Maryland Baptist Aged Home, a small black-owned West Baltimore nursing home, is beating the odds during the pandemic and has kept its COVID-19 case count at zero. Johana Walburn, the nursing home's administrator, joins the show to talk about the infection control practices and socially distanced activities that have helped keep Maryland Baptist’s [...]
2020-08-1124 min
2020-07-231h 13NursingHome411 Podcast‘The Eyes, Ears, and Voice’: Why Nursing Home Visitation Saves LivesMany long term care residents have gone more than 100 days without seeing their families because of COVID-19 visitation restrictions. On this episode of the Nursing Home 411 Podcast, we hear from families about their challenges connecting with loved ones during the pandemic and how visitation restrictions have prevented them from providing essential services. [...]
2020-06-2933 minNursingHome411 PodcastAttorney Will Smith on Nursing Home Law 101 and COVID-19 Litigation ImmunityAtlanta-based attorney Will Smith of Schenk Smith joins the show to chat about nursing home law and explain what a typical case looks like. Smith also discusses the implications of immunity laws shielding nursing homes from coronavirus related litigation, his journey from the military to nursing home law, and his podcast co-hosted with law [...]
2020-06-2429 min2020-06-171h 12NursingHome411 PodcastDr. Charlene Harrington on the Perils of Nursing Home PrivatizationDr. Charlene Harrington, a renowned researcher of long-term care, talks about the perils of nursing home privatization and how the privatized system has shaped the COVID-19 response in the United States. Dr. Harrington also discusses the similarities between the long-term care systems in the U.S. and United Kingdom, and how they both differ from Norway’s [...]
2020-06-0227 minNursingHome411 PodcastThe Hidden Costs of COVID-19 in Nursing HomesRichard Mollot, LTCCC’s executive director, joins the show to talk about the hidden costs of COVID-19 and why resident abuse and neglect have been going unchecked. Mollot also discusses new federal requirements for facilities to report COVID-19 cases, fatalities, and other critical information. Background reading and references: Visit LTCCC’s Coronavirus Resource Center: https://nursinghome411.org/coronavirus/ Richard’s [...]
2020-05-2226 min2020-05-201h 03NursingHome411 PodcastLTCCC Webinar Podcast: Promising Practices & Recommendations for Evaluating Nursing Home Owners
2020-04-221h 06NursingHome411 PodcastWhy Nursing Home Ombudsmen are ‘the Best Kept Secret’Gloria Murray, ombudsman program director with LTCCC, talks about the role of ombudsmen as mediators and advocates for long term care residents. Murray also discusses the challenges facing ombudsman programs and chats about her career journey from nursing, to sales, to her current position as Hudson Valley’s ombudsman program director. Background reading and references: [...]
2020-04-2221 minNursingHome411 PodcastMice, Mold, and Mystery Debris: Journalist Marjie Lundstrom on the Rampant Food Safety Violations in Nursing HomesJournalist Marjie Lundstrom joins the show to chat about her FairWarning investigation on rampant food safety violations in nursing homes, and how this troubling trend ties into COVID-19. We also discuss what it’s like reporting on the nursing homes as a journalist, and Marjie offers a few tips for those writing about the industry. [...]
2020-04-0622 minNursingHome411 PodcastHow Defensive Documentation Puts Residents At RiskJeanette Sandor, RN and legal nurse consultant, joins the Nursing Home 411 podcast to talk about nursing home negligence cases, the 1987 Nursing Home Reform Law, defensive documentation, and why families of residents should keep a journal. Background reading and references: Summary of the 1987 Nursing Home Reform Law: https://www.aarp.org/home-garden/livable-communities/info-2001/the_1987_nursing_home_reform_act.html Sandor’s blog about stories [...]
2020-03-3029 minNursingHome411 Podcast‘Look, Listen, and Smell’: Attorney Deborah Truhowsky’s Tips For Detecting Nursing Home Abuse And NeglectDeborah Truhowsky, an attorney and leading advocate for nursing home residents, joins the Nursing Home 411 podcast to discuss misconceptions about nursing home resident rights and warning signs of abuse and neglect. Background reading and references: LTCCC fact sheet on resident abuse, neglect, and exploitation: https://nursinghome411.org/wp-content/uploads/2017/09/LTCCC-Fact-Sheet-Nursing-Home-Reqmts-Abuse-Neglect.pdf LTCCC’s latest report on nursing home staffing: https://nursinghome411.org/nursing-home-staffing-2019-q3/ [...]
2020-03-3028 minNursingHome411 PodcastLTCCC Webinar Podcast: Fostering Resident Independence and Choice in Assisted Living
2020-03-2458 minNursingHome411 PodcastHow COVID-19 is Exposing the Infection Control ProblemLTCCC’s Executive Director Richard Mollot and Policy Attorney Dara Valanejad join the show to discuss COVID-19 and how infection control issues have plagued nursing home facilities long before the current pandemic. We also chat about the problems posed by newly implemented visitation restrictions aimed at stopping the spread of the coronavirus. Background reading and [...]
2020-03-2028 min2020-02-201h 012020-01-221h 03NursingHome411 PodcastLTCCC Webinar Podcast: A Review of Recent Federal Studies on Nursing Home Quality, Safety, and Oversight
2019-12-1859 minNursingHome411 PodcastLTCCC Webinar Podcast: Accessing Useful Information on Nursing Home Quality, Safety, and Staffing
2019-11-2057 minNursingHome411 PodcastLTCCC Webinar Podcast: The New Federal Nursing Home Payment System Patient Driven Payment Model (PDPM)
2019-10-161h 012019-09-271h 042019-08-261h 072019-08-261h 032019-08-261h 062019-08-261h 25NursingHome411 PodcastLTCCC Webinar Podcast Making Your Voice Heard In the Nursing Home and Beyond 2018
2019-08-261h 072019-08-261h 052019-08-261h 012019-08-261h 342019-08-2655 min2019-08-251h 052019-08-251h 062019-08-251h 102019-08-251h 042019-08-2559 min2019-08-251h 002019-08-2559 min2019-08-2559 minNursingHome411 PodcastLTCCC Webinar Podcast: Safe Living Environment Resident Family Councils Grievances
2019-08-251h 082019-08-2559 minNursingHome411 PodcastLTCCC Webinar Podcast: Trump Administration’s Proposed “Burden Reduction” For Nursing Homes: The Impact on Resident Care & Dignity
2019-08-251h 03NursingHome411 PodcastLTCCC Webinar Podcast Finding and Using Nursing Home Compare Quality & Staffing
2019-08-231h 002019-08-2347 min2019-08-221h 27NursingHome411 PodcastLTCCC Webinar Podcast Presentation on Nursing Home Quality Standards Overview 11/17
2019-08-221h 142019-08-221h 002019-07-261h 02